Qureos Mentor

Rush University Medical Center

Rush University System for Health is a leading health system in the United States, comprising Rush University Medical Center, Rush Copley Medical Center, Rush Oak Park Hospital, and Rush University. It is recognized for its commitment to quality care, research, and education, providing a wide range of services including primary care, specialty care, and urgent care. The system is dedicated to health equity and community service, training the next generation of healthcare providers and conducting innovative research.

<div>
 Location: Chicago, Illinois
 
 
 Business Unit: Rush Medical Center
 
 
 Hospital: Rush University Medical Center
 
 
 Department: Ctr. for IM and CR - Res
 
 
 Work Type: Full Time (Total FTE between 0.9 and 1.0)
 
 
 Shift: Shift 1
 
 
 Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
 
 
 Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
 
 
 Pay Range: $23.12 - $32.66 per hour
 
 
 Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
 
 
 
 Summary:
 
 
 
 Job Summary:
 
 
 The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
 
 
 
 Other Information:
 
 
 
 Required Job Qualifications:
 
 
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 <ul>
 <li>
 0-2 years of experience in a research study or other relevant experience
 
 
 </li>
 </ul>
 OR
 
 
 Experience (in lieu of a degree)
 
 
 <ul>
 <li>
 Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies
 
 
 </li>
 </ul>
 
 Knowledge, Skills, &amp; Abilities:
 
 
 
 <ul>
 <li>
 Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
 </li>
 <li>
 Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
 </li>
 <li>
 Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
 </li>
 <li>
 Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
 </li>
 <li>
 Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
 </li>
 <li>
 Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
 </li>
 <li>
 Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
 </li>
 <li>
 Travel Readiness &ndash; Availability for local travel as necessary.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 
 Experience:
 
 
 
 Preferred Job Qualifications:
 
 
 <ul>
 <li>
 Two (2) or more years prior experience in clinical research or related field
 
 
 </li>
 </ul>
 
 Competencies:
 
 
 
 Physical Demands:
 
 
 Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
 
 Responsibilities:
 
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 </li>
 <li>
 Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 </li>
 <li>
 Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 </li>
 <li>
 Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 </li>
 <li>
 Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 </li>
 <li>
 May collect, process and ship potentially biohazardous specimens.
 </li>
 <li>
 Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 </li>
 <li>
 Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 </li>
 <li>
 Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 </li>
 <li>
 Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 </li>
 <li>
 Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 </li>
 <li>
 Other duties as assigned.
 
 
 </li>
 </ul>
 Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
</div>

Clinical Research Coord I - Ctr. for IM and CR - Full-time-27471

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Cardio-Thoracic Surg-ResAdm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
Job Summary:
 
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>0-2 years of experience in a research study or other relevant experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
</li><li>Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
</li><li>Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
</li><li>Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
</li><li>Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
</li><li>Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
</li><li>Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
</li><li>Travel Readiness &ndash; Availability for local travel as necessary.
</li><li>Other duties as assigned.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>Two (2) or more years prior experience in clinical research or related field
</li></ul> 
Physical Demands:
 
 
Competencies:
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
 
</div>Responsibilities:
 
Job Responsibilities:
 
1. Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 
2. Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 
3. Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 
4. Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 
5. Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 
6. May collect, process and ship potentially biohazardous specimens.
 
7. Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 
9. Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 
10. Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 
11. Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 
12. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coord I

<div>
 Location: Chicago, Illinois
 
 
 Business Unit: Rush Medical Group
 
 
 Hospital: Rush University Medical Center
 
 
 Department: RUMG Admin Operation
 
 
 Work Type: Full Time (Total FTE between 0.9 and 1.0)
 
 
 Shift: Shift 1
 
 
 Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
 
 
 Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
 
 
 Pay Range: $47.09 - $84.29 per hour
 
 
 Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
 
 
 
 Summary
 
 
 
 The Clinical Practice Consultant RN, is an informal nurse leader responsible for maintaining and improving clinical operations and quality of care for the Rush Medical Group (RMG).
 
 
 This role is responsible for ensuring the delivery of high-quality patient care which requires a combination of clinical expertise, strong communication skills, and a deep understanding of quality improvement methodologies. The Clinical Practice Consultant - RN plays a key role in implementing quality improvement initiatives, serving as a subject matter expert in ambulatory care delivery, and driving standardization of evidence-based clinical practices across ambulatory settings to optimize patient outcomes, safety, and operational efficiency.
 
 
 This person exemplifies the RUSH mission, vision, and values and acts in accordance with RUSH policies and procedures.
 
 
 Reports To
 
 
 Director of Clinical Practice , Rush Medical Group
 
 
 
 Other Information
 
 
 
 Job Requirements
 
 
 <ul>
 <li>
 Current State of Illinois registered nurse license.
 </li>
 <li>
 Master&rsquo;s degree or higher.
 </li>
 <li>
 National nursing certification required within one year of hire.
 </li>
 <li>
 Maintain current basic life support (BLS) certification.
 </li>
 <li>
 A minimum of three years of registered nurse experience with at least two years of ambulatory experience.
 </li>
 <li>
 Formal rounding and on-site presence within the dedicated region is required at least 50% of the time.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Progressive leadership or quality experience
 </li>
 <li>
 Green Belt Certification
 </li>
 <li>
 Analytical ability
 </li>
 <li>
 Communication skills are required to lead and teach
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 Responsibilities
 
 
 Evidence-Based Intervention
 
 
 <ul>
 <li>
 The Clinical Practice Consultant, RN conducts comprehensive reviews of clinical practices to identify areas for improvement; implements new guidelines and evidence-based protocols to enhance patient outcomes.
 </li>
 <li>
 Utilizes evidence-based teaching and learning strategies to guide the development and implementation of training programs.
 </li>
 <li>
 Uses data-driven analysis to assess the effectiveness of evidence-based interventions, refining and adjusting practices to improve care quality and meet evolving healthcare standards.
 
 
 </li>
 </ul>
 Relationships and Caring
 
 
 <ul>
 <li>
 Builds strong relationships with multidisciplinary, and cross-functional teams by promoting open communication, mutual respect, and collaboration, ensuring that all staff work cohesively to provide patient-centered care.
 </li>
 <li>
 Provides mentorship and support to clinical staff to enhance their knowledge and skills.
 
 
 </li>
 </ul>
 Critical Thinking
 
 
 <ul>
 <li>
 Interpret patient care data and performance metrics to identify trends, anticipate challenges, and implement evidence-based solutions that enhance outcomes and efficiency.
 </li>
 <li>
 Applies critical thinking to complex patient cases; collaborates with clinical teams to develop innovative treatment plans that address unique needs and improve patient outcomes.
 </li>
 <li>
 Implements processes to algin clinical practices with the organization&rsquo;s goals.
 </li>
 <li>
 Implements strategies to minimize complications, improve safety protocols, and maintain high standards of care within the organization.
 
 
 </li>
 </ul>
 Technical Expertise
 
 
 <ul>
 <li>
 Leverages advanced healthcare technologies, such as electronic health records (EHR) and clinical decision support systems, to streamline workflows, improve data accuracy, and enhance patient care outcomes.
 </li>
 <li>
 Utilizes data analytics tools to track patient outcomes, identify areas for improvement, and inform evidence-based decisions that optimize clinical practices and resource allocation.
 </li>
 <li>
 Implements and monitors technological solutions that support continuous quality improvement initiatives, ensuring compliance with regulatory standards and enhancing patient safety and care quality.
 </li>
 <li>
 Provides ongoing education and training to clinical staff on the use of new medical technologies and software, ensuring teams are proficient and able to maximize these tools for better patient outcomes.
 
 
 </li>
 </ul>
 Leadership
 
 
 <ul>
 <li>
 Serves as a clinical leader and role model for employees.
 </li>
 <li>
 Facilitates change management initiatives to drive improvements in clinical practice.
 </li>
 <li>
 Obtains/ maintains knowledge of innovations and trends in practice and technology and is a champion for change to enhance quality and improve efficiency.
 </li>
 <li>
 Demonstrates accountability for own professional practice, including progress toward achievement of annual goals.
 </li>
 <li>
 Actively participates and leads RMG quality improvement/ quality assurance initiatives. Examples of the Clinical Practice Consultant, RN Leader Standard Work includes:
 </li>
 <li>
 Participation in clinic huddles
 </li>
 <li>
 Completion of Quality Assurance/ Performance Improvement (QAPI) audits
 
 
 </li>
 </ul>
 Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
</div>

Clinical Practice Consultant RN - Administrative Operations-27332

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Cardiology-Res Fac
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
 
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>0-2 years of experience in a research study or other relevant experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
</li><li>Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
</li><li>Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
</li><li>Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
</li><li>Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
</li><li>Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
</li><li>Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
</li><li>Travel Readiness &ndash; Availability for local travel as necessary.
</li><li>Other duties as assigned.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>Two (2) or more years prior experience in clinical research or related field 
</li></ul> 
</div>Job Responsibilities:
 
1. Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 
2. Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 
3. Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 
4. Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 
5. Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 
6. May collect, process and ship potentially biohazardous specimens.
 
7. Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 
9. Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 
10. Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 
11. Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 
12. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coordinator I - Cardiology

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Security
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:00:00 AM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $45.59 - $74.19 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
Assists and supports the Director of Security in all matters of departmental operations. During the absence of the Director, the Assistant Director provides direct management of the department. This includes all responsibilities for the fiscal, personnel, staffing, and operational control of the department. Exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
 
<ul><li>Associates degree in Criminal Justice or related field
</li><li>Five (5) or more years of managerial experience in hospital security, law enforcement or corporate security.
</li><li>Must possess/maintain a valid Permanent Employee Registration Card (PERC) from the Illinois Department of Finance and Professional Regulation (IDFPR) after successfully completing a 20-hour security guard training course from an approved provider.
</li><li>Must possess/maintain a valid Illinois Firearm&rsquo;s Owner&rsquo;s Identification Card (FOID) as issued by the Illinois State Police.
</li><li>Must have successfully completed a 28-hour firearms training course (including revolver) from a State of Illinois approved provider within two (2) years of the Firearms Control Card (FCC) application, or the applicant must show proof on the FCC application of requalification with the last year at the time of application.
</li><li>Must be eligible to obtain/maintain an Illinois FCC from the IDFPR within 90 days of employment (including revolver certification).
</li><li>Must maintain a satisfactory firearms requalification score as mandated by the IDFPR.
</li><li>Valid Illinois, Indiana, or Wisconsin driver&rsquo;s license required with a prior driving record deemed acceptable to Human Resources pursuant to a driver&rsquo;s history check.
</li><li>Must possess or obtain International Association of Healthcare Security and Safety (IAHSS) certification at the &ldquo;Basic&rdquo; and &ldquo;Supervisory&rdquo; levels within 6 months of hire and maintained thereafter.
</li><li>Ability to work various shifts; including weekends as assignments dictate.
</li><li>Excellent written and oral communications skills.
</li><li>Ability to prioritize workload.
</li><li>Strong knowledge of physical security; including access control and video surveillance.
</li><li>Outstanding customer service skills.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Bachelor&rsquo;s Degree in Criminal Justice or related field preferred.
</li><li>Previous security supervision experience at the equivalent of Assistant Director level preferred with past experience in either the healthcare, law enforcement or with a large security organization.
</li></ul> 
Disclaimer:
 
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
 
</div><div>Responsibilities:
 
<ul><li>Assist Director with oversight of daily operations of the Security Services Department. Develop, implement, and enforce departmental policies and procedures.
</li><li>Supervise all line supervisors, conduct evaluations and discipline staff.
</li><li>Participate in the recruitment and interview process of departmental employees.
</li><li>Supervise the purchase, maintenance, and repair of department equipment.
</li><li>Serve as a hearing officer for employee/union grievances.
</li><li>Take direct control of department operations during times of emergency or during periods of supervisor absence.
</li><li>Assume the functions of the department Director during periods of absence.
</li><li>Maintain fiscal/budgetary responsibility for the department.
</li><li>Conduct and supervise investigations.
</li><li>Coordinate and supervise security training efforts and certifications; to include the direct training of supervisors and officers.
</li><li>Coordinate interdepartmental matters with shift supervisors or appropriate responsible parties.
</li><li>Assist with regulatory reporting requirements and compliance.
</li><li>Represents RUSH in matters of security at external/internal committees and organizations. 
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Assistant Director Security

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacotherapy Clinic
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $53.73 - $84.63 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary: 
 
The scope of practice for the Ambulatory Clinical Pharmacist Specialist on the Rush at Home team focuses on chronic disease management for a patient population that faces challenges making into the traditional clinic environment. The pharmacist will be an embedded member, along with a physician/APP and nursing staff, of the Rush at Home team. The pharmacist will be responsible for providing patient care according to health system procedures and physician/APP-pharmacist collaborative agreements. Dependent on individual patient needs, the pharmacist will go to patients&rsquo; homes with the other members of the team and/or follow-up independently with patients via telehealth. On days where the pharmacist is not in the community with the team, they will be able to work remotely to complete telehealth visits.
Additionally, the pharmacist will be expected to contribute to and participate in quality improvement initiative for other community-based Rush programs. The pharmacist will have protected time to work on these other projects.
The pharmacist will exemplify the Rush mission, vision, and values while acting in accordance with Rush policies and procedures.
Other information:
 
Required Job Qualifications: 
 
<ul><li>Bachelor of Science in Pharmacy.
</li><li>Illinois Pharmacist License.
</li><li>Minimum of four years of Clinical Pharmacy experience OR PGY 1 residency completed within the last seven years, which includes Clinical / Specialty Pharmacy experience.
</li><li>Knowledge in intravenous admixture services, intravenous drug therapy and chemotherapy.
</li><li>Must be able to work effectively with others to provide safe and effective drug therapy.
</li><li>Excellent problem-solving skills and the ability to work independently and quickly in responding to and resolving a wide range of problems.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>BLS Certification.
</li><li>ACLS Certification (or shall be obtained upon hire).
</li><li>Board of Pharmaceutical Specialties Board Certification.
</li><li>Doctor of Pharmacy degree and residency certificate.
</li><li>Experience and strong knowledge base in specialty drug therapies.
</li></ul>Responsibilities: 
 
<ul><li>Complete in-person visits in patients&rsquo; homes as part of a multi-disciplinary team to promote health equity and develop comprehensive care plans for high-risk patients
</li><li>Conduct scheduled telehealth appointments with patients to address healthcare and medication needs
</li><li>Participate and lead quality improvement initiatives for other community-based Rush program as needed
</li><li>Develop and implement chronic disease management standards for clinical pharmacy staff in the ambulatory setting
</li><li>Serve as a liaison between the pharmacy department and other clinic staff as needed
</li><li>Participate in departmental and health system committee and workgroup meetings
</li><li>Clarify prescriber orders, when necessary, through direct and timely contact with the prescriber or designated practitioner
</li><li>Provide patient-specific pharmacotherapy recommendations and drug information to medical and nursing staff
</li><li>Participate in the pharmacy department's current documentation methods for clinical interventions
</li><li>Implement all drug use policies and formulary decisions of the Pharmacy and Therapeutics Committee
</li><li>Participate in safety event (ADR and medication error) reporting programs
</li><li>Precept pharmacy students and residents (PGY1 and PGY2) in assigned clinical areas
</li><li>Assess and evaluate medical and drug literature to compare and contrast therapeutic regimens and uses for new or existing drug treatments
</li><li>Implement medication safety initiatives as determined by current departmental needs and ongoing projects
</li><li>Develop operational and clinical projects as determined by current departmental needs and ongoing projects
</li><li>Serve as a liaison with other departments for collaborative research activities
</li><li>Evaluate and monitor drug therapy relative to the comprehensive needs of ambulatory care patients in collaboration with physicians, nurses, and other healthcare professionals
</li><li>Actively participate in professional organizations
</li></ul>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Pharmacist Specialist – Ambulatory Care – Primary Care, Rush at Home

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