Qureos Mentor

Rush University Medical Center

Rush University System for Health is an award-winning health system that includes Rush University Medical Center, Rush Copley Medical Center, Rush Oak Park Hospital, and Rush University. It is recognized for its quality care, research, and education, aiming to provide comprehensive health services and training for future healthcare providers.

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Research Affairs-ResAdm
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $29.36 - $42.61 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. 
 
Job Summary:
 
 
The Clinical Research Regulatory Coordinator 2 (CRRC 2) prepares, submits, and maintains regulatory documents for clinical research studies across a range of study types including cooperative group, single-site, industry-sponsored, and investigator-initiated trials. This role manages regulatory workflows throughout the study lifecycle, including IRB submissions, institutional approvals, protocol updates, and documentation of compliance requirements. The CRRC 2 serves as the primary regulatory contact for assigned studies and collaborates with study teams to ensure version control, audit readiness, and regulatory accuracy.
 
 
Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
Required Job Qualifications:
 
 
Education: Bachelor&rsquo;s degree or equivalent
 
 
Experience: 2+ years clinical experience; 2 years coordinating Human Subjects research. 
 
 
 
 
Knowledge, Skills, &amp; Abilities
 
 
Knowledge of the Code of Federal Regulations pertaining to Human Subject Protections, including 45CFR46, 21CFR50 and 56, Good Clinical Practice, the Declaration of Helsinki, the Belmont Report and HIPAA, and RUMC policies and procedures.
 
 
Working knowledge of electronic IRB (eIRB) and institutional research management systems.
 
 
Ability to independently manage regulatory activities for multiple clinical trials, including industry, investigator-initiated, cooperative group, and single-site protocols.
 
 
Ability to serve as the primary regulatory contact, collaborating effectively with investigators, study staff, and institutional offices.
 
 
Ability to identify regulatory issues, apply critical thinking, and recommend workflow or compliance improvements.
 
 
Ability to maintain audit-ready documentation and ensure compliance with SOPs and sponsor requirements across the study lifecycle.
 
 
Ability to manage multiple timelines and competing deadlines effectively.
 
 
Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.
 
 
Clear verbal and written communication skills, including the ability to communicate complex concepts across diverse teams.
 
 
Advanced organizational and analytical skills with high attention to detail. 
 
 
 
 
Preferred Job Qualifications:
 
 
Education: Master&rsquo;s degree in science or health related field.
 
 
Experience: 1+ years of clinical research experience, in the academic or pharmaceutical clinical trials environment.
 
 
Certifications: Relevant certification from SOCRA or ACRP affiliated: Certified Clinical Research Professionals (CCRP), Certified Clinical Research Associate (CCRA), Certified Clinical Research Coordinator (CCRC), OR Certified IRB Professional (CIP) obtained within 6 months of hire 
 
 
 
 
Physical Demands: 
 
 
 
 
Competencies:
 
 
Ability to work independently with minimal guidance.
 
 
Ability to maintain audit-ready documentation and ensure compliance with SOPs and sponsor requirements.
 
 
Informal mentorship capabilities, including willingness to assist with onboarding new staff. 
 
 
 
 
Disclaimer: The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Responsibilities:
 
Job Responsibilities:
 
 
Draft and submit IRB materials such as consent forms, new study applications, continuing reviews, and reports of unanticipated problems.
 
 
Revise and finalize regulatory documents in response to IRB comments and submit updates within required timelines to support continued review and approval.
 
 
Prepare and submit required documents to institutional committees (e.g., PRMC, Radiation Safety, IBC) and track approvals to support study activation.
 
 
Manage regulatory activities for multiple clinical research studies, including cooperative group, single-site, industry-sponsored, and investigator-initiated trials.
 
 
Coordinate regulatory start-up by gathering, reviewing, and distributing documents needed for IRB, budget, contract, and coverage analysis processes.
 
 
Implement protocol amendments and maintain version control; coordinate updates with study teams and ensure compliance with the latest protocol and safety documents.
 
 
Prepare and update submission documents across the study lifecycle, ensuring alignment with institutional and sponsor requirements.
 
 
Serve as the designated regulatory contact and maintain audit-ready files throughout the study lifecycle.
 
 
Maintain detailed and up-to-date regulatory records that reflect protocol activity, compliance events, and IRB approvals.
 
 
Follow established SOPs and document regulatory actions in alignment with institutional, sponsor, and regulatory agency requirements.
 
 
Communicate study status updates and respond to stakeholder questions; prepare summary reports for investigators, sponsors, and institutional contacts as needed.
 
 
Assist with regulatory compliance tracking and monitor submission deadlines and approvals within the department.
 
 
Prepare and maintain compliance documents for departmental and institutional review, ensuring timely submission and recordkeeping.
 
 
Facilitate timely investigator review of safety reports and document assessments as required.
 
 
Recommend improvements to enhance compliance and workflow efficiency.
 
 
Collaborate with the study team to identify and report protocol deviations and assist in developing corrective and preventive actions (CAPAs).
 
 
Support onboarding by sharing regulatory tools, procedures, or guidance with new staff or study teams.
 
 
Stay informed of current regulatory guidance, GCP updates, and industry best practices. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Regulatory Coordinator - Research Affairs-Full-time - Hybrid

<div>
 Location: Chicago, Illinois
 
 
 Business Unit: Rush Medical Center
 
 
 Hospital: Rush University Medical Center
 
 
 Department: Pediatrics-Res Adm
 
 
 Work Type: Full Time (Total FTE between 0.9 and 1.0)
 
 
 Shift: Shift 1
 
 
 Work Schedule: 8 Hr (9:00AM - 5:30AM)
 
 
 Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
 
 
 Pay Range: $23.12 - $32.66 per hour
 
 
 Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
 
 
 
 Summary
 
 
 
 This position works under the general direction of the Office of Research Affairs' Clinical Research Administration Division, their clinical department / division, and in partnership with the Principal Investigator (PI), Co-investigator(s), other study personnel, and sponsoring agents to ensure protocols are conducted in accordance with the principles of Good Clinical Practice (GCP) S/he will coordinate standard clinical research studies conducted by PI(s) which may include grant-funded, industry sponsored, and investigator-initiated clinical research studies. S/he will perform a variety of routine duties involving the collection, compilation, and documentation of clinical research data. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
 
 
 
 Required Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and 1 year of clinical research experience OR 5 years of clinical research experience.
 </li>
 <li>
 Demonstrated knowledge of Good Clinical Practices and Good Documentation Practices.
 </li>
 <li>
 Demonstrated knowledge of current NIH and/or FDA regulations and guidelines related to clinical research.
 </li>
 <li>
 Ability to meet deadlines and help coordinate multiple aspects of the ongoing project.
 </li>
 <li>
 Strong organizational and problem-solving skills.
 </li>
 <li>
 Detail oriented with high attention to accuracy.
 </li>
 <li>
 Ability to build rapport, navigates sensitive topics, and maintains confidentiality with a diverse pool of research participants and vendors.
 </li>
 <li>
 Effective verbal and written communication skills.
 </li>
 <li>
 Ability to collaborate within multi-disciplinary team settings.
 </li>
 <li>
 Availability to work evenings, overnight and weekends if called for under the study protocols.
 </li>
 <li>
 Travel may be required.
 
 
 </li>
 </ul>
 
 Preferred Job Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Sciences or health-related discipline.
 </li>
 <li>
 Prior participant contact experience.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 </li>
 <li>
 Collects and enters data into study case report forms and/or electronic data capture system and respond to queries in a timely manner.
 </li>
 <li>
 May submit or coordinate the submission of study related documents, study protocols and study protocol amendments to the IRB per policy and procedure
 </li>
 <li>
 Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 </li>
 <li>
 May collect, process and ship potentially biohazardous specimens.
 </li>
 <li>
 Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 </li>
 <li>
 Provide ongoing study status updates and responds to questions from PI, Administrator, Office of Research Affairs, Sponsor and Compliance throughout the conduct of the study
 </li>
 <li>
 Organize and participate in auditing and monitoring visits
 </li>
 <li>
 Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 </li>
 <li>
 Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study
 
 
 </li>
 </ul>
 Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
</div>

Assoc Clinical Research Coord-19503

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: RML Specimen Acquisition
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (7:00AM - 6:00PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.00 - $23.38 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Phlebotomist obtains blood specimens from patients by the invasive procedure of venipuncture. Once proficient in adult and geriatric venipuncture and with additional training, the phlebotomist performs skin puncture on neonates, skin puncture or venipuncture on children and adolescents. The phlebotomist is a liaison between the physician and Rush Medical Laboratories. The phlebotomist (Laboratory Liaison Technician) is responsible for collecting specimens for routine, timed and STAT collections. The phlebotomist interacts and communicates with physicians, nurses, laboratory personnel and other members of the health care team. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>High School graduate.
</li><li>National Phlebotomy Association or equivalent certification.
</li><li>Good interpersonal and communication skills.
</li></ul> 
Preferred Job Qualifications:
 
 
<ul><li>Two years of phlebotomy experience in a hospital setting.
</li></ul> 
Physical Demands:
 
<ul><li>Works throughout the Medical Center's patient care areas and laboratories.
</li><li>Frequent exposure to potentially infectious diseases and body fluids.
</li><li>Work requires bending, standing and walking for the majority of the workday. 
</li></ul></div><div>Responsibilities:
 
<ul><li>Suggests and develops new ideas and approaches in the workplace. Exhibits adaptability and willingness to change.
</li><li>Creates constructive relationships to achieve mutually positive clinical, or service outcomes with peers, management, customers, and other RUMC departments.
</li><li>Responds promptly to pages.
</li><li>Volunteers to help others complete work when time permits.
</li><li>Reports back to the laboratory for further assignment when assigned work is complete.
</li><li>Verifies patient identification according to Standard Operating Procedure (SOP) all of the time. Identifies and labels specimens according to SOP all of the time.
</li><li>Collects specimens according to laboratory requirements. Acquires specimens using proper phlebotomy technique.8. Has a positive effect on others including the ability to establish and maintain positive and productive working relationships. Inspires good will, cooperation, trust, and mutual respect among a wide range of people.
</li><li>Acts as a resource person to others for technical questions.
</li><li>Demonstrates a thorough knowledge of the technical tasks (for example, obtaining timed collections when due, using appropriate site for specimen collection, understands order of draw for specimen collections, and proper scheduling/ordering of various specimen collections).
</li><li>Attends and documents the division's required hours of continuing education.
</li><li>Helps train students and new employees. Completes training checklists within established deadlines.
</li><li>Organization and Prioritization of Work15. Collects timed specimens within 30 minutes of scheduled time. Sends specimens via pneumatic tube to laboratory within 45 minutes of collection for routine collections; within 10 minutes for timed collections. Checks soiled utility rooms for specimens at the end of each sweep.
</li><li>Keeps work area, phlebotomy cart, and personal appearance, neat, clean, and organized.
</li><li>Stocks supplies at the appropriate level and does not overstock supplies. Replenishes supplies at the end of the shift.
</li><li>Notifies appropriate personnel (supervisor, physician, and nurse) of problems or unusual situations encountered, for example, missed collections and patient unavailability, promptly. Attempts to resolve problems thoroughly before reporting to a supervisor.
</li><li>Performs LIS order entry correctly. Double checks orders in computer versus requisition to avoid mistakes and order omissions.
</li><li>Performs specimen accessioning and specimen processing. Advises physicians and nurses on how to order and schedule specimen collections in Clinical Provider Order Entry (CPOE).
</li><li>Documents on the clipboard (NCC) and collection set labels for missed or delayed draws with rare exception.
</li><li>Collections, Cancels and reschedules laboratory orders via communication with ordering physician, physician assistant, nurse practitioner or nurse. Cancels and documents the same in LIS. Clears collection pending report at the end of shift.
</li><li>Participates willingly when asked to participate in special projects or events, for example health screenings and medical student phlebotomy training classes. Gathers data or examples of orders or specimen collections for recurrent problems, for example order modification process for CPOE/EPIC orders.
</li><li>Acts as &quot;tech-in- charge for specified periods of time. Oversee operations according to departmental guidelines. Understands when to defer issues to appropriate personnel, for example a supervisor or director, and does so.
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Phlebotomist Certified

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Pharmacy Services- Administration
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $20.19 - $31.80 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Pharmacy Technician Ill assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
 
 
The Technician Ill is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician Ill must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration. liability, and risk. 
 
<div>Other information:
 
Required Job Qualifications:
 
<ul><li>Must be,a-high school graduate or equivalent.
</li><li>Current. State of lllinois,Pbarmacy Technician license.
</li><li>Individual must have PTCB (Pharmacy Technician Certification Board) certification and/or EXCPT.
</li><li>Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the &quot;Certified&quot; designation to continue working as a registered pharmacy technician in Illinois.
</li><li>At least 6 months of previous experience as a pharmacy technician.
</li></ul> 
Preferred Job Qualifications:
 
<ul><li>Two years of college training or its equivalent.
</li><li>ACPE IV certification.
</li><li>Hazardous drug compounding certification.
</li></ul> 
Physical Demands:
 
<ul><li>Ability to lift/move 30-50 pounds.gistered pharmacy technician in Illinois.
</li><li>Ability to stand for long period of time (4+ hours) between breaks.
</li><li>Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
</li><li>May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
</li><li>This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
</li></ul> 
Competencies:
 
<ul><li>Must meet the competency requirements of a Pharmacy Tech 11.
</li><li>Competency demonstrated and ability to train others in at least seven of the tasks below:
</li></ul>A. IV Compounding
 
B. Hazardous drug identification and compounding
 
C. Crash Cart restock/outdate process/reporting running
 
D. Fluids ordering/restocking
 
E. Narcotics/Cl! Safe receive, send, return, expire transactions and report running
 
F. OR/Anesthesia ADC restock/troubleshooting
 
G. Pediatrics drug identification and compounding
 
H. ADC configuration, set up, troubleshooting, report running, review, and analysis
 
I. MPI Prepacker
 
J. Storeroom ordering
 
K. Recalls; processing, segregatlng and removing from inventory/ADCs
 
<ul><li>Ability to effectively follow directions. analyze problems and interpret analytical data.
</li><li>Strong communication skills with an emphasis on customer service skUls.
</li><li>Accountable for his/her actions, progress and development.
</li><li>Attention to detail to provide high quality care and accurate medication preparation.
</li><li>Ability to operate technology accurately and efficiently by the end of the defined training period.
</li><li>Consistently demonstrates leadership and initiative to peers and others in handling workload.
</li><li>Planning, prioritizing, and analyzing situations are frequently.
</li><li>Consistent outstanding attendance record relating to tardiness and absences. 
</li></ul></div><div>Responsibilities:
 
<ul><li>Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
</li><li>Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
</li><li>Demonstrates ability to coach/train other technicians and pharmacy students.
</li><li>Demonstrates adaptability. initiates action, manages work, contributes to team success, communication. professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career ladder expectations
</li><li>Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
</li><li>Ability to use available print and online references as appropriate.
</li><li>Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
</li><li>Understand the pharmacy workflow for medication returns and medication disposal.
</li><li>Performs pharmaceutical calculations accurately including fundamental math calculations. metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
</li><li>Responsible for the accurate interpretation of EPIC pharmacy labels:
</li><li>Interpretation and understanding of medical abbreviations.
</li><li>Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
</li><li>Ability to appropriately label all medication dosage forms Including auxiliary labels for expiration and storage as required.
</li><li>Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
</li><li>Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
</li><li>Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
</li><li>Responsible for the preparation of non-sterile compounding and packaging:
</li><li>Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
</li><li>Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
</li><li>Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
</li><li>Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
</li><li>Responsible for inventory, storage and supply maintenance of assigned areas.
</li><li>Responsible for training and compliance with USP &lt;797&gt;, USP &lt;800&gt;, USP &lt;795&gt;, and aseptic technique practices when preparing sterile and non-sterile products:
</li><li>Recognizes incompatible, unstable and/or expired compounded products.
</li><li>Maintains atl required documentation of compounded products and production areas for sterile and non-sterile products.
</li><li>Recognizes investigational drug orders and documentation requirements for preparation and use.
</li><li>Responsible for exchanging emergency carts and completion of required documentation..
</li><li>Responsible for knowing the laws and regulations related to controlled substances.
</li><li>Maintain cleanliness of all equipment and work areas.
</li><li>Knowledge of departmental and Medical Center safety practices.
</li><li>Awareness of departmental quality assurance processes.
</li><li>Actively participates In various departmental committees and educational activities as assigned.
</li><li>Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
</li><li>Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
</li><li>Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
</li><li>Any and all other duties as assigned. 
</li></ul></div>Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Pharmacy Tech 3 Certified - Investigational Drug Service

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: POB Pharmacy
Work Type: Restricted Part Time (Total FTE less than 0.5)
Shift: Shift 1
Work Schedule: 6 Hr (9:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $22 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The Pharmacy Technician Intern assists licensed pharmacists in the practice of pharmacy, demonstrating leadership and initiative, and fulfilling the needs of the department and the Medical Center. The Pharmacy Technician Intern is involved in the training of newly hired pharmacy technicians and pharmacy technician interns. The pharmacy intern exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Other information:
 
Job Requirements:
 
<ul><li>Currently enrolled at an accredited college of pharmacy
</li><li>A current Pharmacy Technician Student license for the state of IL
</li><li>Ability to effectively follow directions, analyze problems and interpret analytical data.
</li><li>Strong communication skills with an emphasis on customer service skills.
</li><li>Accountable for his/her actions, progress and development.
</li><li>Attention to detail to provide high quality care and accurate medication preparation.
</li><li>Ability to operate technology accurately and efficiently by the end of the defined training period.
</li><li>Consistently demonstrates leadership and initiative to peers and others in handling workload. Planning, prioritizing, and analyzing situations are frequently required.
</li><li>Consistent outstanding attendance record relating to tardiness and absences. Willing to fill unscheduled absences as required.
</li></ul> 
Preferred
 
<ul><li>Attitude to learn and grow professionally
</li><li>Superior time management skills in order to balance school and work without compromising either
</li></ul>Other Duties
 
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
 
 
Work Environment
 
Equipment/Machines Used in Performing Work:
 
Microsoft Outlook, Epic, pharmacy automation, fax machine, copier and other office equipment as necessary..
 
 
Physical Demands
 
 
Working Conditions:
 
May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents. Lifting up to 30 pounds, continuous standing, and frequent walking may be required.
 
 
Position Type and Expected Hours of Work
 
 
This is a not full time position. Shifts will vary from daytime to evening and included weekends. As noted above, once the intern becomes a P3 student, evening medication reconciliation shifts are expected at least once weekly. In addition, interns are expected to pick up shifts during holiday and summer breaks. It&rsquo;s possible that full time work may be available if the intern is interested.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. 
 
 
</div>Responsibilities:
 
1. Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
 
2. Ability to use available print and online references as appropriate.
 
3. Understand the pharmacy workflow for first doses, pyxis refills, cart fill and batches.
 
4. Understand the pharmacy workflow for medication returns and medication disposal.
 
5. Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
 
6. Responsible for the accurate interpretation of EPIC pharmacy labels:
 
a. Interpretation and understanding of medical abbreviations.
 
b. Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
 
7. Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
 
8. Responsible for the accurate and timely filling and delivery of patient-specific medications and Pyxis restocks.
 
9. Ability to troubleshoot Pyxis equipment (i.e.: failed drawers, inventory, outdates).
 
10. Ability to utilize technology in the pharmacy (i.e.: Carousels, DoseEdge, WASP, MILT, RxVerify) as needed for assigned duties.
 
11. Responsible for the preparation of non-sterile compounding and packaging:
 
a. Ability to accurately draw up oral syringes, compound topical medications and other duties as assigned.
 
b. Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
 
12. Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
 
13. Responsible for utilization of Epic for technical requests (i.e.: missing medications, Pyxis out of stock and responding to in-basket messages)
 
14. Responsible for inventory, storage and supply maintenance of assigned areas.
 
15. Place orders through RxWorks to maintain adequate inventory levels as assigned:
 
a. Follow stock rotation practices when putting away medication orders.
 
16. Responsible for compliance with USP &lt;797&gt; and aseptic technique practices when preparing sterile products:
 
a. Recognizes incompatible, unstable and/or expired compounded sterile products.
 
b. Maintains all required documentation of compounded sterile products and production areas for sterile products.
 
17. Recognizes investigational drug orders and documentation requirements for preparation and use.
 
18. Responsible for exchanging emergency carts and completion of required documentation as assigned.
 
19. Responsible for knowing the laws and regulations related to controlled substances.
 
20. Maintain cleanliness of all equipment and work areas.
 
21. Knowledge of departmental and Medical Center safety practices.
 
22. Awareness of departmental quality assurance processes.
 
23. Actively participates in various departmental committees and educational activities as assigned.
 
24. Responsible for the smooth and efficient technical operation of the specific practice site. Provides in advance and in follow-up the management of issues of a departmental or site-specific nature regardless of absence from the work site. For example, before a scheduled day off, the technician brings important issues to the attention of the replacement technician or follows up on problems with the replacement person upon return.
 
25. Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department or practice site.
 
26. Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
 
27. Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
 
28. Under the direct supervision of the pharmacist the Pharmacy Technician Intern may perform:
 
a. Medication admission histories
 
b. Medication discharge counseling
 
c. IV to PO reports
 
d. Creatinine clearance monitoring
 
e. Drug Use Evaluations
 
29. Any and all other duties as assigned.
 
 
Behavioral and leadership Responsibilities
 
1. Interacts professionally and appropriately with other healthcare professionals and RUMC employees.
 
2. Demonstrates ability to coach/train other technicians and pharmacy students.
 
3. Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations.
 
4. Will participate in evening medication reconciliation once weekly during P3 year to assist in achieving department&rsquo;s goals in medication histories for high risk patients.
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Pharmacy Intern - Outpatient Pharmacy

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Cardiology-Res Fac
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:30:00 AM - 5:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $23.12 - $32.66 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Job Summary:
 
The Clinical Research Coordinator I (CRC I) supports the conduct of clinical research studies across a range of disciplines. Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Responsibilities include participant recruitment and interaction, study data collection and entry, maintenance of study and regulatory documentation, sponsor communication, and adherence to study protocols and policies. The CRC I executes defined study tasks with guidance, ensuring operational compliance, accurate data entry, and participant safety. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
<div>Required Job Qualifications:
 
Education:
 
<ul><li>Bachelor&rsquo;s degree
</li></ul>Experience:
 
<ul><li>0-2 years of experience in a research study or other relevant experience
</li></ul>OR
 
Experience (in lieu of a degree)
 
<ul><li>Two (2) years&rsquo; total experience, where 1 year is supporting or coordinating research studies 
</li></ul> 
 
Knowledge, Skills, &amp; Abilities:
 
<ul><li>Time Management &ndash; Ability to meet deadlines and manage assigned study tasks.
</li><li>Problem-Solving &ndash; Ability to troubleshoot routine field issues and use discretion to escalate appropriately when unplanned events arise.
</li><li>Attention to Detail &ndash; Strong attention to accuracy in data collection and documentation.
</li><li>Participant Relations &ndash; Ability to build rapport, navigate sensitive topics, and maintain participant confidentiality.
</li><li>Communication Skills &ndash; Effective verbal and written communication skills with participants and internal study teams.
</li><li>Team Collaboration &ndash; Ability to collaborate within multi-disciplinary team settings and follow established workflows.
</li><li>Flexibility &ndash; Availability to work evenings, overnight shifts, or weekends if required by study protocols.
</li><li>Travel Readiness &ndash; Availability for local travel as necessary.
</li><li>Other duties as assigned.
</li></ul> 
Preferred Job Qualifications:
 
Experience:
 
<ul><li>Two (2) or more years prior experience in clinical research or related field 
</li></ul> 
</div>Job Responsibilities:
 
1. Recruits, consents, screens, schedules, tracks and provides study updates to study participants throughout the conduct of the study.
 
2. Collects and enters data into study case report forms and/or electronic data capture system and responds to queries in a timely manner.
 
3. Assists in preparing simple data summaries, reports, or charts to support study documentation and reporting requirements.
 
4. Maintains accurate and complete procedural documentation including study participant and site level documentation in compliance with institutional, local, state and federal guidelines and regulations related to clinical research.
 
5. Verifies data against 100% of source documentation for accuracy before entry into case report forms and electronic data capture systems to ensure timeliness and audit readiness.
 
6. May collect, process and ship potentially biohazardous specimens.
 
7. Administers structured tests and questionnaires according to research study protocols. May utilize study-related technology and equipment as part of assessment procedures.
 
8. Provide ongoing study status updates and responds to questions from PI, Administrator, department stakeholders, Sponsor and Compliance throughout the conduct of the study.
 
9. Maintains study flow by communicating promptly with study participants and coordinating with study team members as directed.
 
10. Participate in auditing and monitoring visits. Gather and communicate unanticipated problems (protocol deviations, adverse events, and serious adverse events).
 
11. Work with PI(s), sponsor, compliance, clinical staff and/or manager to identify and improve routine processes as it relates to the conduct of the research study.
 
12. Other duties as assigned. 
 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Clinical Research Coordinator I - Cardiology

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