Qureos Mentor

Russell Tobin

<div>
 
 Our client, a global tech company, is seeking a&nbsp;
 
 BI Reporting Analyst II.
 
 
 &nbsp;
 
 
 Apply today for consideration!
 
 
 &nbsp;
 
 
 Job Title: BI Reporting Analyst II
 
 
 
 Location: Mountain CA- Hybrid
 
 
 
 Duration: 3 Months with possibility of extension
 
 
 
 Pay range: $40 to $45 per hour (DOE)
 
 
 &nbsp;
 
 
 Job Description:
 
 <ul>
 <li>
 Synthesize current business intelligence or trend data to support recommendations for action.
 </li>
 <li>
 Maintain or update business intelligence tools, databases, dashboards, systems, or methods.
 </li>
 <li>
 Manage timely flow of business intelligence information to users.
 </li>
 <li>
 Identify and analyze industry or geographic trends with business strategy implications.
 </li>
 <li>
 Provide technical support for existing reports, dashboards, or other tools.
 </li>
 <li>
 Create or review technical design documentation to ensure the accurate development of reporting solutions.
 </li>
 <li>
 Communicate with customers, competitors, suppliers, professional organizations, or others to stay abreast of industry or business trends.
 </li>
 <li>
 Document specifications for business intelligence or information technology (IT) reports, dashboards, or other outputs.
 </li>
 <li>
 Create business intelligence tools or systems, including design of related databases, spreadsheets, or outputs.
 </li>
 <li>
 Collect business intelligence data from available industry reports, public information, field reports, or purchased sources.
 </li>
 </ul>
 &nbsp;
 
 
 Qualifications:
 
 <ul>
 <li>
 Undergraduate degree preferred Computer Science/Management Information Systems or related field desired
 </li>
 <li>
 Microsoft experience , Word, Excel
 
 Strong analytical skills
 </li>
 <li>
 Knowledge of SQL and relational databases as well as BI tools such as Tableau.
 
 
 </li>
 </ul>
 
 
 Russell Tobin offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
 Equal Employment Opportunity
 
 
 Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 &nbsp;
 
 
 Fair Chance Employment
 
 
 Russell Tobin&nbsp;is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 &nbsp;
 
 
 Accommodations
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.&nbsp;
 
 &nbsp;
 
 
 
 Only applicable for San Francisco Candidates
 
 
 
 :
 
 &nbsp;Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
 &nbsp;
 
 
 
 
 #RTA
 
 
 
 
 #RTA-ZR
 
 
 
</div>

RTA Posted Job Description

<div>
 
 
 Our client, a global tech company, is seeking a&nbsp;
 
 Program Manager II.
 
 
 
 
 Apply today for consideration!
 
 
 
 
 
 
 
 Job Title: Program Manager (II)
 
 
 
 
 
 Location: Tempe AZ (Hybrid - Tue, Wed, Thur Onsite for 3 days)
 
 
 
 
 
 Duration: 5 months contract
 
 Pay Rate: $85 to $103/hr on W2
 
 
 
 &nbsp;
 
 
 Project Overview: &nbsp;
 
 
 
 This role supports client Remote Assistance (RA) teams, handling both current initiatives and developing and planning upcoming changes to the program. This role requires significant technical knowledge of the RA systems and internal stakeholder management. The role requires proactively anticipating potential issues, proposing viable solutions, and refining operational tools and processes while managing critical dependencies and cross-functional challenges&nbsp;&nbsp;
 
 
 &nbsp;
 
 
 Overall Responsibilities:
 
 
 
 The Program Manager oversees operational health and ensures adherence to Key Performance Indicators (KPIs) while simultaneously spearheading large-scale transformational programs.
 
 
 &nbsp;
 
 
 Top 3 Daily Responsibilities:
 
 
 <ul>
 <li>
 
 
 Program Management
 
 
 
 : Assisting with current initiatives to execute programs that enhance operational workflows and facilitate scalable support for the Client Driver.
 
 </li>
 <li>
 
 
 Vendor Management
 
 
 
 : Leveraging vendor partner relationships to drive KPI performance and supporting company goals.
 
 </li>
 <li>
 
 
 Subject Matter Expertise
 
 
 
 : Providing expertise to cross functional business stakeholders
 
 </li>
 </ul>
 &nbsp;
 
 
 
 Planning &amp; Prioritization:
 
 
 
 Collaborating with stakeholders to develop strategies, determine timelines, and coordinate dependencies.
 
 
 
 
 Stakeholder Management:
 
 
 
 Capacity to consult with and integrate feedback from stakeholders to facilitate informed decision-making that aligns with broader business objectives.
 
 
 
 
 Communications Management:
 
 
 
 Skillfully adapting communications to encompass program objectives and status updates for stakeholders across &nbsp;all levels.
 
 
 
 
 Continuous Improvement Development:
 
 
 
 Design and apply program phasing and metrics to foster continuous improvement, setting regular checkpoints for assessment and proactive optimization.
 
 
 
 
 Vendor Management:
 
 
 
 Capacity to resolve obstacles and enhance the efficiency of external vendor collaborations
 
 
 &nbsp;
 
 
 Mandatory Skills/Qualifications: &nbsp;
 
 <ul>
 <li>
 
 Education: Degree and field
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in a relevant field (Business, Operations, or Engineering preferred).
 
 </li>
 </ul>
 </li>
 <li>
 
 Total years experience in what industry, discipline or responsibility (ex. 4+ years experience as a Database Developer specificaly in implementing ETL packages)&nbsp;
 
 <ul>
 <li>
 
 3+ years of experience in Program Management, specificaly within operational implementation
 
 </li>
 <li>
 
 3+ years experience operating within a multifaceted, technical, and rapidly transitioning environment
 
 </li>
 </ul>
 </li>
 <li>
 
 Skills or processes candidates must have to be considered for the role (ex. 3+ years experience writing SQL code).&nbsp;
 
 <ul>
 <li>
 
 Demonstrated expertise in spearheading ongoing enhancement projects to reduce operational findings
 
 </li>
 <li>
 
 Adept at overseeing transition processes and implementing system refreshes with negligible operational impact
 
 </li>
 </ul>
 </li>
 <li>
 
 Specific Tools or Applications experience (ex. Google Apps, Salesforce CRM, etc) Certification or license (ex. CPA, PMP, Cisco)&nbsp;
 
 <ul>
 <li>
 
 Google Apps
 
 </li>
 <li>
 
 Dashboard/reporting analytic tools
 
 </li>
 <li>
 
 Experience working with Business Process Outsourcing (BPO) organizations
 
 </li>
 </ul>
 </li>
 </ul>
 &nbsp;
 
 
 Non-Essential Skills/Qualifications:
 
 <ul>
 <li>
 
 Familiarity with Asana applications.
 
 </li>
 <li>
 
 Experience in the autonomous vehicle, transportation dispatch, and emergency response industries
 
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Russell Tobin offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
 Equal Employment Opportunity
 
 
 Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 &nbsp;
 
 
 Fair Chance Employment
 
 
 Russell Tobin&nbsp;is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 &nbsp;
 
 
 Accommodations
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.&nbsp;
 
 &nbsp;
 
 
 
 Only applicable for San Francisco Candidates
 
 
 
 :
 
 &nbsp;Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
 
 
 #RTA
 
 #rta-zr
 
 
 
 
 
 
</div>

Program Manager (II)

<div>
 
 
 Description:
 
 
 
 
 
 
 
 Business &amp; Operational Analysis
 
 
 
 Analyze business operations, workflows, and processes to identify gaps, inefficiencies, risks, and improvement opportunities.
 
 
 Develop problem statements, business requirements, and impact assessments to support operational decision-making.
 
 
 Support operating organizations with data-driven insights tied to cost, schedule, compliance, and performance outcomes.
 
 
 
 
 
 
 Data Analysis &amp; Reporting
 
 
 
 Collect, validate, and analyze operational, financial, and performance data from enterprise systems (e.g., SAP, reporting tools, internal dashboards).
 
 
 Develop recurring and ad-hoc reports, metrics, and dashboards for leadership, including trend analysis and variance explanations.
 
 
 Ensure data accuracy, consistency, and documentation to support audits and management review.
 
 
 
 
 
 
 Process Improvement &amp; Controls
 
 
 
 Support process improvement initiatives using Edison-approved methodologies (standardization, controls alignment, continuous improvement).
 
 
 Assist in documenting current-state and future-state processes, including SOPs, workflows, and control narratives.
 
 
 Identify operational and compliance risks and support mitigation tracking and closure.
 
 
 
 
 
 
 Financial &amp; Cost Support
 
 
 
 Assist with budget tracking, forecasting, accruals, and cost analysis in coordination with Finance.
 
 
 Support business cases, cost-benefit analyses, and funding justifications for operational initiatives.
 
 
 Monitor spend against plan and investigate variances.
 
 
 
 
 
 
 Cross-Functional Coordination
 
 
 
 Act as a liaison between operations, finance, IT, supply chain, and other support organizations.
 
 
 Coordinate inputs, deliverables, and timelines across stakeholders to support operational initiatives.
 
 
 Support change management efforts by preparing materials, tracking adoption, and documenting impacts.
 
 
 
 
 
 
 Governance, Compliance &amp; Audit Support
 
 
 
 Support internal and external audits by providing documentation, data extracts, and evidence.
 
 
 Ensure operational activities align with Edison policies, procedures, and internal control requirements.
 
 
 Track corrective actions, findings, and commitments to closure.
 
 
 
 
 
 
 Project &amp; Initiative Support
 
 
 
 Support operational projects by tracking milestones, risks, and deliverables.
 
 
 Prepare executive summaries, briefing materials, and decision support documents.
 
 
 Maintain project documentation and status reporting.
 
 
 
 
 
 
 Required Skills/Attributes:
 
 
 
 Analytical &amp; Technical Skills
 
 
 Strong analytical skills with the ability to evaluate business operations, resource requirements, processes, cost controls, and performance data.
 
 
 Ability to collect, validate, analyze, and synthesize data from multiple sources to support operational and financial decision-making.
 
 
 Demonstrated proficiency with standard business analysis tools and software, including spreadsheets, presentations, and enterprise reporting systems.
 
 
 Ability to apply appropriate levels of analysis to make timely, sound, and cost-effective business decisions.
 
 
 
 
 
 
 Business &amp; Process Acumen
 
 
 
 Working knowledge of business operations, internal controls, and process improvement concepts.
 
 
 Ability to document current-state and future-state processes, procedures, and workflows to support standardization and optimization.
 
 
 Understanding of cost management, budgeting support, forecasting, and variance analysis within an operational environment.
 
 
 
 
 
 
 Communication Skills
 
 
 
 Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.
 
 
 Ability to adjust communication style and level of detail to suit different audiences, including leadership and cross-functional stakeholders.
 
 
 Ability to prepare executive-level summaries, reports, and briefing materials that support decision-making.
 
 
 
 
 
 
 Collaboration &amp; Stakeholder Engagement
 
 
 
 Ability to collaborate effectively across departments and functional teams to support operational initiatives and resolve business issues.
 
 
 Demonstrated ability to build and maintain effective working relationships with internal stakeholders.
 
 
 Ability to incorporate stakeholder input and align efforts to achieve operational efficiencies and results.
 
 
 
 
 
 
 Accountability &amp; Results Orientation
 
 
 
 Demonstrated accountability for meeting commitments and delivering quality results.
 
 
 Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
 
 
 Strong attention to detail and commitment to data accuracy, documentation, and compliance.
 
 
 
 
 
 
 Professional Attributes
 
 
 
 Demonstrates professionalism, discretion, and sound judgment when handling sensitive or confidential information.
 
 
 Willingness to learn, continuously improve technical and business skills, and apply best practices.
 
 
 Customer-focused mindset, with a commitment to service excellence for internal and external partners.
 
 
 
 
 
 
 Desired Skills/Attributes:
 
 
 
 Business &amp; Operational Analysis
 
 
 Analyze business operations, workflows, and processes to identify gaps, inefficiencies, risks, and improvement opportunities.
 
 
 Develop problem statements, business requirements, and impact assessments to support operational decision making.
 
 
 Support operating organizations with data driven insights tied to cost, schedule, compliance, and performance outcomes.
 
 
 
 
 
 
 Data Analysis &amp; Reporting
 
 
 
 Collect, validate, and analyze operational, financial, and performance data from enterprise systems (e.g., SAP, reporting tools, internal dashboards).
 
 
 Develop recurring and ad hoc reports, metrics, and dashboards for leadership, including trend analysis and variance explanations.
 
 
 Ensure data accuracy, consistency, and documentation to support audits and management review.
 
 
 
 
 
 
 
 
 Education Requirement: Bachelor of Science, Accounting or Finance
 
 
 Minimum Years of Experience: 5 years
 
 
 
 
 
 
 
 
 ___________
 
 
 
 
 Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
</div>

Business Analyst

<div>
 
 
 FRESH GRADS Majors in highly Preferred : Business Administration , Finance, Accounting , Economics or Business Management.
 
 
 
 
 Job Duration : 6-12 Months
 
 
 
 
 Pay rate : $23/hr
 
 
 
 
 (Summary of Division)
 
 
 
 Commodities Operations is a fast-paced, cross-functional division that supports all commodity products (oil, gas, power, metals, etc.) and all market types (physical, financial, cleared). The team designs the processes, controls, and risk-management frameworks that ensure smooth trade execution, new product launches, market entry, and end-to-end operational flow across the firm.
 
 
 
 Your Impact (Role Purpose Summary)
 
 
 
 This role requires a strong communicator who can manage operational risk for both physical and derivative commodity transactions. You will work closely with Sales &amp; Trading and multiple internal teams to address issues quickly, mitigate risk, and adapt to a constantly changing workload. The position demands multitasking, attention to detail, and the ability to coordinate across several functions simultaneously.
 
 
 
 Our Impact (Team Function Summary)
 
 
 
 The Sales and Trading Services team supports the full commodities business by managing operational risk, ensuring accurate trade lifecycle processing, and partnering with Sales, Trading, Technology, Product Control, Compliance, Legal, and other key groups. The focus is on maintaining controls, resolving issues, and supporting day-to-day trading activity.
 
 
 
 How You Will Fulfill Your Potential (Responsibilities Summary)
 
 
 <ul>
 <li>
 Monitor and investigate reporting breaks, process failures, and booking discrepancies.
 </li>
 <li>
 Work with Sales, Trading, and Technology to resolve technical or trade-related issues.
 </li>
 <li>
 Re-engineer processes to reduce risk and improve efficiency.
 </li>
 <li>
 Participate in technology upgrades and regulatory change projects.
 </li>
 <li>
 Continually refine workflows to improve quality, reduce errors, and meet operational targets.
 </li>
 </ul>
 
 
 Skills &ndash; Basic Qualifications Summary
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and 0&ndash;3 years of experience, ideally in financial operations.
 </li>
 <li>
 Strong technical aptitude, Microsoft proficiency, and high attention to detail.
 </li>
 </ul>
 
 
 Skills &ndash; Preferred Qualifications Summary
 
 
 <ul>
 <li>
 Experience in Middle Office, Settlements, Documentation, Commodities, or Trade Support.
 </li>
 <li>
 Strong communication, relationship-building, and problem-solving abilities.
 </li>
 <li>
 Ability to handle pressure, multitask, and anticipate issues proactively.
 </li>
 <li>
 Analytical thinking, organizational skills, project management exposure, and a service-oriented mindset.
 </li>
 </ul>
 
 
</div>

Financial Analyst (fresh grads)

<div>
 
 
 Job Title: Financial Analyst
 
 
 
 
 Location: Tualatin, OR 97062 (HYBIRD)
 
 
 
 
 Pay Range: $60 &ndash; 65/Hr. On W2 (Depending on Experience/Interview)
 
 
 
 
 Duration: Contract Role (Possible Extension or Temp to Hire for Right Candidate)
 
 
 
 
 Shift: Monday to Friday 08:00 AM to 05:00 PM (3 days onsite)
 
 
 
 
 
 
 
 Job Description:
 
 
 
 Perform financial forecasting, consolidation, reporting, and operational metrics tracking in support of financial cycles: Quarterly Reviews, Annual Operating Planning (AOP), and Balance Sheet Review (BSR).
 
 
 Manage quarter-end close processes including variance analysis and actuals vs. forecast reporting of headcount, Opex, Capex.
 
 
 Perform financial analysis to influence decisions and support corporate initiatives.
 
 
 Prepare and publish reports creating visibility to spending trends and headcount to make spending prioritization recommendations.
 
 
 Partner with Business Operations to identify and support or drive profitability initiatives and projects.
 
 
 Identify and lead business process improvement initiatives to improve operational efficiency.
 
 
 Build trusted business relationships, gain deep understanding of the business, and act as an advisor providing actionable insights from growth opportunities to cost savings.
 
 
 Support internal and external audits, as well as controls and compliance related activities.
 
 
 Advanced knowledge of Microsoft Excel, SAP, Workday Adaptive, dashboards, and data visualization.
 
 
 Attention to details and demonstrated critical thinking and problem-solving skills.
 
 
 Excellent interpersonal skills with ability to develop and maintain business partner relationships at all levels of the organization.
 
 
 Ability to manage tight deadlines, prioritize workload; effective multi-tasking skills are vital.
 
 
 Excellent communication and presentation skills, written and verbal.
 
 
 
 
 
 
 Top skills:
 
 
 
 SAP &amp; Workday Adaptive planning experience
 
 
 OPEX cost center management (workforce planning, OPEX, CAPEX)
 
 
 Strong business partnership / stakeholder management
 
 
 Semi industry experience
 
 
 
 
 
 
 &ldquo;Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.&rdquo;
 
 
</div>

Financial Analyst

<div>
 
 
 📢 Now Hiring: Call Center &ndash; Banking Firm (Columbus, OH)
 
 
 
 
 💵 $19.17/hr (W2)
 
 
 
 
 📍 Onsite in Columbus, OH
 
 
 
 
 About the Role
 
 
 
 A leading
 
 banking firm
 
 is seeking a
 
 detail-oriented, customer-focused Account Representative
 
 to join their team in a fast-paced financial service center. This role is ideal for individuals who are professional, motivated, and committed to delivering exceptional client support.
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Handle high-volume
 
 inbound calls
 
 regarding Brokerage account inquiries
 </li>
 <li>
 Provide
 
 accurate, efficient, and compliant
 
 service to all clients
 </li>
 <li>
 Assist customers with:
 </li>
 <li>
 Brokerage Cash Management products
 </li>
 <li>
 Online &amp; Mobile App support
 </li>
 <li>
 General account and financial-related questions
 </li>
 <li>
 Meet key performance metrics while maintaining world-class service standards
 </li>
 <li>
 Work collaboratively in a
 
 team-oriented, fast-paced
 
 environment
 </li>
 <li>
 Multitask and adapt quickly to changing procedures or client needs
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 (preferred)
 </li>
 <li>
 Strong communication, attention to detail, and problem-solving abilities
 </li>
 <li>
 Ability to work under pressure while maintaining service quality
 </li>
 <li>
 Professional, career-driven, and customer-service oriented
 </li>
 </ul>
 
 
 Why Join?
 
 
 
 An opportunity to grow your career with a respected financial institution, gain valuable customer service experience in the banking industry, and potentially secure a long-term role.
 
 
 
 
 
 
 
 
 
 
 
 
 
 PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
 
 
 
 
 
 Equal Employment Opportunity
 
 
 
 PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 
 
 
 
 
 Fair Chance Employment
 
 
 
 PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 
 
 
 
 
 Accommodations
 
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
 
 
 
 
 
 
 
 Only applicable for San Francisco Candidates
 
 
 
 :
 
 Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
</div>

Call Center Representative

<div>
 
 
 
 Our client, a Fortune&nbsp;5 Company, is looking to hire a Technical Support Tech I (IT Support / Help Desk)&nbsp; in New&nbsp;Carlisle, IN (Onsite).
 
 
 
 Shift Details
 
 
 Schedule: Wednesday - Saturday
 
 Hours: 7:00 AM - 5:00 PM EST (10-hour shifts)
 
 
 
 
 Pay Rate Range:
 
 
 &nbsp;$20 to $25/hr W2, depending on experience
 
 
 
 
 Responsibilities:&nbsp;
 
 
 
 
 <ul>
 <li>
 
 
 Provide technical support to end users via phone, email, and in-person
 
 
 </li>
 <li>
 
 
 Troubleshoot hardware, software, and basic network issues
 
 
 </li>
 <li>
 
 
 Log, track, and resolve tickets using a ticketing system
 
 
 </li>
 <li>
 
 
 Install, configure, and maintain desktops, laptops, and peripherals
 
 
 </li>
 <li>
 
 
 Support user account setup and access (Active Directory basics)
 
 
 </li>
 <li>
 
 
 Follow standard operating procedures and escalation processes
 
 
 </li>
 <li>
 
 
 Ensure timely resolution and maintain SLA compliance
 
 
 </li>
 </ul>
 
 
 
 
 Requirements:&nbsp;
 
 
 
 
 <ul>
 <li>
 
 
 0-3 years of IT support / help desk / desktop support experience
 
 
 </li>
 <li>
 
 
 Basic knowledge of troubleshooting hardware and software issues
 
 
 </li>
 <li>
 
 
 Experience with ticketing tools (ServiceNow, Zendesk, Jira, etc.)
 
 
 </li>
 <li>
 
 
 Familiarity with Windows OS and basic networking concepts
 
 
 </li>
 <li>
 
 
 Strong communication and problem-solving skills
 
 
 </li>
 <li>
 
 
 Associate or Bachelor&rsquo;s degree in IT or related field (preferred)
 
 
 </li>
 </ul>
 
 
 Russell Tobin offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
 Equal Employment Opportunity
 
 
 Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 &nbsp;
 
 
 Fair Chance Employment
 
 
 Russell Tobin&nbsp;is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 &nbsp;
 
 
 Accommodations
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.&nbsp;
 
 &nbsp;
 
 
 
 Only applicable for San Francisco Candidates
 
 
 
 :
 
 &nbsp;Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
 &nbsp;
 
 
 #RTA
</div>

Technical Support Tech I (IT Support/ Help Desk) in New Carlisle, IN

Join Russell Tobin and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.