Qureos Mentor

Russell Tobin

<div>
 
 Administrative Support Specialist
 
 
 
 
 
 Position Summary
 
 
 
 
 
 We are seeking an organized and detail-oriented Administrative Support Specialist to join a collaborative assistant team. This role provides high-level administrative and operational support in a fast-paced, professional environment, working closely with internal teams and business leaders. The ideal candidate is proactive, discreet, and comfortable managing multiple priorities across time zones.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Provide day-to-day administrative support in a team-based environment, with flexibility to assist various teams as needed
 
 
 
 
 
 Coordinate domestic and international travel arrangements
 
 
 
 
 
 Process a high volume of expense reports and invoices accurately and in a timely manner
 
 
 
 
 
 Schedule and organize internal and client meetings, including room reservations, catering coordination, guest registration, and material preparation
 
 
 
 
 
 Manage complex calendars across multiple time zones, prioritizing meeting requests and coordinating phone and video conferences
 
 
 
 
 
 Perform general administrative tasks such as invoice submission, time entry, filing, scanning, archiving, mailing, and ad hoc projects
 
 
 
 
 
 Answer incoming phone calls and relay detailed, accurate messages while interacting professionally with senior leaders and clients
 
 
 
 
 
 Handle highly confidential and sensitive information with discretion and professionalism
 
 
 
 
 
 Act as an integral member of the assistant team by staying aligned with current priorities and support needs
 
 
 
 
 
 Ensure adherence to compliance requirements and obtain necessary approvals
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 Demonstrated ability to exercise sound judgment and discretion with confidential information
 
 
 
 
 
 Strong interpersonal and communication skills (written and verbal)
 
 
 
 
 
 Ability to remain calm under pressure while managing multiple priorities
 
 
 
 
 
 Highly organized with exceptional attention to detail
 
 
 
 
 
 Proactive self-starter with strong problem-solving and follow-up skills
 
 
 
 
 
 Comfortable providing remote support to leaders and teams in different locations
 
 
 
 
 
 High level of integrity, professionalism, and diplomacy
 
 
 
 
 
 Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Zoom
 
 
 
 
 
 Experience with expense management platforms such as SAP Concur
 
 
 
 
 
 Team-oriented mindset with a positive, collaborative attitude
 
 
 
 
 
 Location &amp; Employment Type
 
 
 
 
 
 
 
 
 Location: Onsite &ndash; Cohoes, NY
 
 
 
 
 
 Employment Type: 6-month contract - Can be extended or become permanent
 
 
 
 
 
 Compensation
 
 
 
 
 
 Pay Range: $22.00-$26.00 / hour
 
 
 
 
 
 How to Apply / Next Steps
 
 
 
 
 
 If you are an experienced administrative professional who thrives in a dynamic, team-oriented environment, we encourage you to apply. Qualified candidates will be contacted to discuss next steps in the hiring process.
 
 
 
 
 
 APPLY HERE!!
 
 
 
 
 
 Pride Global and its affiliates offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
 
 
 Equal Employment Opportunity
 
 
 Pride Global and its affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 
 
 
 Fair Chance Employment
 
 
 Pride Global and its affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 
 
 
 Accommodations
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
 
 
 
 
 Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
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Administrative Support

<div>
 
 
 Executive Assistant &ndash; Financial Services
 
 
 
 📍
 
 Location:
 
 Alpharetta, GA (On-site)
 
 
 💼
 
 Contract:
 
 6&ndash;12 months (with potential for extension or permanent hire)
 
 
 💰
 
 Pay:
 
 $30/hour on W2
 
 
 
 
 
 We&rsquo;re seeking a
 
 highly organized and proactive Executive Assistant
 
 to provide top-level support to senior executives in a fast-paced financial services environment. This role requires excellent multitasking, communication, and problem-solving skills to ensure seamless day-to-day operations for leadership.
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 ✅ Manage complex executive calendars and coordinate domestic/international travel
 
 
 ✅ Prepare executives for meetings, including gathering materials and drafting agendas
 
 
 ✅ Respond to emails and handle document requests on behalf of executives
 
 
 ✅ Create professional presentations, meeting notes, and reports
 
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 ✔ 3+ years supporting C-Level executives, preferably in Financial Services or a related field
 
 
 ✔ Strong organizational skills, attention to detail, and ability to manage multiple priorities
 
 
 ✔ Excellent written and verbal communication skills
 
 
 If you&rsquo;re a resourceful professional who thrives in a dynamic environment and enjoys being the go-to person for senior leadership, we&rsquo;d love to connect!
 
 
 
 
 
 📩
 
 Apply today or reach out for more details!
 
 
 
 ✅ Do you want me to also
 
 write an engaging LinkedIn headline + short post caption
 
 for this job to boost visibility and attract candidates?
 
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Executive Assistant

<div>
 
 
 About the job
 
 
 
 Russell Tobin is seeking a highly organized and proactive
 
 IT Service Desk
 
 professional with a minimum of 3 years of experience to provide high-level technical support to end users across the organization. This role is ideal for a professional who thrives in a fast-paced environment, demonstrates strong problem-solving skills, and is able to troubleshoot and resolve hardware, software, and system issues.
 
 
 
 
 
 
 📍 On-site | South Jordan, UT
 
 
 
 
 📅 6&ndash;12 Month Contract
 
 
 
 
 💲 $23&ndash;$25/hour
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Serve as the first point of contact for IT Service Desk support requests
 </li>
 <li>
 Provide phone, chat, and in-person support to end users
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and system issues
 </li>
 <li>
 Log and track incidents using a ticketing system
 </li>
 <li>
 Perform incident triage, diagnosis, resolution, and escalation
 </li>
 <li>
 Deliver excellent customer service with empathy and urgency
 </li>
 <li>
 Document issues, resolutions, and processes accurately
 </li>
 <li>
 Support enterprise applications and infrastructure components
 </li>
 <li>
 Install, configure, and maintain hardware, software, and peripherals
 </li>
 <li>
 Collaborate with internal teams to resolve complex technical issues
 </li>
 <li>
 Maintain professionalism in high-pressure situations
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum 3 years of IT support / service desk / help desk experience
 </li>
 <li>
 Strong troubleshooting skills (hardware &amp; software)
 </li>
 <li>
 Experience with ticketing systems (ServiceNow, Remedy, Jira, etc.)
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Ability to diagnose and resolve technical issues quickly
 </li>
 <li>
 Experience working in fast-paced, high-volume environments
 </li>
 <li>
 Strong attention to detail and documentation skills
 </li>
 <li>
 Self-motivated with ability to work independently
 </li>
 <li>
 High school diploma or GED required
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 
 Pride Global offers eligible employees a comprehensive benefits package, including:
 
 <ul>
 <li>
 Medical, dental, and vision coverage
 </li>
 <li>
 Supplemental insurance (accident, critical illness, and hospital indemnity)
 </li>
 <li>
 401(k) retirement savings plan
 </li>
 <li>
 Life and disability insurance
 </li>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Legal support services
 </li>
 <li>
 Auto, home, and pet insurance options
 </li>
 <li>
 Employee discounts with preferred vendors
 </li>
 </ul>
 
 
 
 
 If you are a
 
 customer-focused and tech-savvy professional
 
 who enjoys troubleshooting and supporting end users in a dynamic environment,
 
 we encourage you to apply.
 
 
 
 
 
 
 
 More about us:
 
 
 
 
 Equal Employment Opportunity
 
 
 
 Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 
 
 Fair Chance Employment
 
 
 
 Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 
 
 Accommodations
 
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
 
 
 
 
 
 #Hiring #ITSupport #HelpDesk #ServiceDesk #TechSupport #RussellTobin
 
 
 #OnsiteJobs #PrideGlobal
 
 
 
</div>

Information Technology Help Desk

<div>
 
 
 Description:
 
 
 
 
 
 
 
 Business &amp; Operational Analysis
 
 
 
 Analyze business operations, workflows, and processes to identify gaps, inefficiencies, risks, and improvement opportunities.
 
 
 Develop problem statements, business requirements, and impact assessments to support operational decision-making.
 
 
 Support operating organizations with data-driven insights tied to cost, schedule, compliance, and performance outcomes.
 
 
 
 
 
 
 Data Analysis &amp; Reporting
 
 
 
 Collect, validate, and analyze operational, financial, and performance data from enterprise systems (e.g., SAP, reporting tools, internal dashboards).
 
 
 Develop recurring and ad-hoc reports, metrics, and dashboards for leadership, including trend analysis and variance explanations.
 
 
 Ensure data accuracy, consistency, and documentation to support audits and management review.
 
 
 
 
 
 
 Process Improvement &amp; Controls
 
 
 
 Support process improvement initiatives using Edison-approved methodologies (standardization, controls alignment, continuous improvement).
 
 
 Assist in documenting current-state and future-state processes, including SOPs, workflows, and control narratives.
 
 
 Identify operational and compliance risks and support mitigation tracking and closure.
 
 
 
 
 
 
 Financial &amp; Cost Support
 
 
 
 Assist with budget tracking, forecasting, accruals, and cost analysis in coordination with Finance.
 
 
 Support business cases, cost-benefit analyses, and funding justifications for operational initiatives.
 
 
 Monitor spend against plan and investigate variances.
 
 
 
 
 
 
 Cross-Functional Coordination
 
 
 
 Act as a liaison between operations, finance, IT, supply chain, and other support organizations.
 
 
 Coordinate inputs, deliverables, and timelines across stakeholders to support operational initiatives.
 
 
 Support change management efforts by preparing materials, tracking adoption, and documenting impacts.
 
 
 
 
 
 
 Governance, Compliance &amp; Audit Support
 
 
 
 Support internal and external audits by providing documentation, data extracts, and evidence.
 
 
 Ensure operational activities align with Edison policies, procedures, and internal control requirements.
 
 
 Track corrective actions, findings, and commitments to closure.
 
 
 
 
 
 
 Project &amp; Initiative Support
 
 
 
 Support operational projects by tracking milestones, risks, and deliverables.
 
 
 Prepare executive summaries, briefing materials, and decision support documents.
 
 
 Maintain project documentation and status reporting.
 
 
 
 
 
 
 Required Skills/Attributes:
 
 
 
 Analytical &amp; Technical Skills
 
 
 Strong analytical skills with the ability to evaluate business operations, resource requirements, processes, cost controls, and performance data.
 
 
 Ability to collect, validate, analyze, and synthesize data from multiple sources to support operational and financial decision-making.
 
 
 Demonstrated proficiency with standard business analysis tools and software, including spreadsheets, presentations, and enterprise reporting systems.
 
 
 Ability to apply appropriate levels of analysis to make timely, sound, and cost-effective business decisions.
 
 
 
 
 
 
 Business &amp; Process Acumen
 
 
 
 Working knowledge of business operations, internal controls, and process improvement concepts.
 
 
 Ability to document current-state and future-state processes, procedures, and workflows to support standardization and optimization.
 
 
 Understanding of cost management, budgeting support, forecasting, and variance analysis within an operational environment.
 
 
 
 
 
 
 Communication Skills
 
 
 
 Strong written and verbal communication skills, with the ability to present complex information clearly and concisely.
 
 
 Ability to adjust communication style and level of detail to suit different audiences, including leadership and cross-functional stakeholders.
 
 
 Ability to prepare executive-level summaries, reports, and briefing materials that support decision-making.
 
 
 
 
 
 
 Collaboration &amp; Stakeholder Engagement
 
 
 
 Ability to collaborate effectively across departments and functional teams to support operational initiatives and resolve business issues.
 
 
 Demonstrated ability to build and maintain effective working relationships with internal stakeholders.
 
 
 Ability to incorporate stakeholder input and align efforts to achieve operational efficiencies and results.
 
 
 
 
 
 
 Accountability &amp; Results Orientation
 
 
 
 Demonstrated accountability for meeting commitments and delivering quality results.
 
 
 Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
 
 
 Strong attention to detail and commitment to data accuracy, documentation, and compliance.
 
 
 
 
 
 
 Professional Attributes
 
 
 
 Demonstrates professionalism, discretion, and sound judgment when handling sensitive or confidential information.
 
 
 Willingness to learn, continuously improve technical and business skills, and apply best practices.
 
 
 Customer-focused mindset, with a commitment to service excellence for internal and external partners.
 
 
 
 
 
 
 Desired Skills/Attributes:
 
 
 
 Business &amp; Operational Analysis
 
 
 Analyze business operations, workflows, and processes to identify gaps, inefficiencies, risks, and improvement opportunities.
 
 
 Develop problem statements, business requirements, and impact assessments to support operational decision making.
 
 
 Support operating organizations with data driven insights tied to cost, schedule, compliance, and performance outcomes.
 
 
 
 
 
 
 Data Analysis &amp; Reporting
 
 
 
 Collect, validate, and analyze operational, financial, and performance data from enterprise systems (e.g., SAP, reporting tools, internal dashboards).
 
 
 Develop recurring and ad hoc reports, metrics, and dashboards for leadership, including trend analysis and variance explanations.
 
 
 Ensure data accuracy, consistency, and documentation to support audits and management review.
 
 
 
 
 
 
 
 
 Education Requirement: Bachelor of Science, Accounting or Finance
 
 
 Minimum Years of Experience: 5 years
 
 
 
 
 
 
 
 
 ___________
 
 
 
 
 Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
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Business Analyst

<div>
 
 
 📢 Now Hiring: Call Center &ndash; Banking Firm (Columbus, OH)
 
 
 
 
 💵 $19.17/hr (W2)
 
 
 
 
 📍 Onsite in Columbus, OH
 
 
 
 
 About the Role
 
 
 
 A leading
 
 banking firm
 
 is seeking a
 
 detail-oriented, customer-focused Account Representative
 
 to join their team in a fast-paced financial service center. This role is ideal for individuals who are professional, motivated, and committed to delivering exceptional client support.
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Handle high-volume
 
 inbound calls
 
 regarding Brokerage account inquiries
 </li>
 <li>
 Provide
 
 accurate, efficient, and compliant
 
 service to all clients
 </li>
 <li>
 Assist customers with:
 </li>
 <li>
 Brokerage Cash Management products
 </li>
 <li>
 Online &amp; Mobile App support
 </li>
 <li>
 General account and financial-related questions
 </li>
 <li>
 Meet key performance metrics while maintaining world-class service standards
 </li>
 <li>
 Work collaboratively in a
 
 team-oriented, fast-paced
 
 environment
 </li>
 <li>
 Multitask and adapt quickly to changing procedures or client needs
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 (preferred)
 </li>
 <li>
 Strong communication, attention to detail, and problem-solving abilities
 </li>
 <li>
 Ability to work under pressure while maintaining service quality
 </li>
 <li>
 Professional, career-driven, and customer-service oriented
 </li>
 </ul>
 
 
 Why Join?
 
 
 
 An opportunity to grow your career with a respected financial institution, gain valuable customer service experience in the banking industry, and potentially secure a long-term role.
 
 
 
 
 
 
 
 
 
 
 
 
 
 PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
 
 
 
 
 
 Equal Employment Opportunity
 
 
 
 PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
 
 
 
 
 
 
 Fair Chance Employment
 
 
 
 PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.
 
 
 
 
 
 
 Accommodations
 
 
 
 We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.
 
 
 
 
 
 
 
 Only applicable for San Francisco Candidates
 
 
 
 :
 
 Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.
 
</div>

Call Center Representative