Qureos Mentor

Russell Tobin

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 Job Title: Customer Support Representative
 
 
 Location: Columbus, OH
 
 
 Pay Rate: $19.17/hour
 
 
 
 
 
 Work Schedule:
 
 
 Remote Training: 4&ndash;5 weeks of fully remote training
 
 
 In-Office: 5 days per week after training
 
 
 Hybrid Schedule: After 6 months, transition to 3 days in-office and 2 days remote
 
 
 
 
 
 Key Responsibilities:
 
 
 Respond to incoming calls regarding brokerage accounts with accuracy and professionalism
 
 
 Assist clients with Brokerage Cash Management products and services
 
 
 Support customers with online account access, website navigation, and mobile app usage
 
 
 Handle general account inquiries, financial questions, and service-related requests
 
 
 Maintain high service standards and achieve performance goals in a fast-paced environment
 
 
 Collaborate with team members and adapt quickly to process or system changes
 
 
 
 
 
 Qualifications:
 
 
 College degree or previous contact center experience
 
 
 Strong communication and customer service skills
 
 
 Ability to multi-task while maintaining attention to detail
 
 
 Comfortable working in a dynamic, team-oriented financial service center
 
 
 
 
 
 Benefits Info
 
 
 Russell Tobin offers eligible employee&rsquo;s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life &amp; disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
 
 
 
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Call Center Representative

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 Are you a recent graduate with a degree in
 
 Business (Finance, Accounting, Economics, etc.)
 
 &mdash; or even
 
 Marketing, Psychology, or Communications
 
 ? Looking to launch your career in a professional, corporate environment? This is your chance to join a
 
 leading investment banking firm
 
 and gain hands-on experience in financial services.
 
 
 
 
 
 
 Compensation:
 
 $21&ndash;21.99/hour
 
 
 
 Contract Duration:
 
 6&ndash;12+ months, with strong potential for extension or permanent placement based on performance
 
 
 
 
 
 
 Who We're Looking For:
 
 
 
 - Recent grads or professionals with 6 months to 2 years of experience (internships count!)
 
 
 - Strong communication, problem-solving, and organizational skills
 
 
 - Background in banking, financial services, or customer support is a plus
 
 
 
 
 
 
 Preferred qualifications:
 
 
 
 - Bachelor&rsquo;s degree
 
 
 - Previous call center or customer-facing experience
 
 
 
 
 
 
 What You'll Do:
 
 
 
 - Handle inbound calls related to accounts
 
 
 - Deliver high-quality, accurate, and efficient customer service
 
 
 - Troubleshoot and resolve client issues professionally
 
 
 - Maintain detailed records of customer interactions
 
 
 
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Join Russell Tobin and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Russell Tobin

About Company

Call Center Representative

Call Center Representative