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Rutter Mills, LLP

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
Rutter Mills LLP, a leading personal injury law firm in Hampton Roads, is seeking a knowledgeable and client-focused <b>Medical Case Manager</b> to join our team. This role supports clients, attorneys, and case teams by helping manage client treatment, monitor medical progress, and provide medical insight throughout the personal injury case process. <b>LPN or RN required.</b>
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<b>Schedule:</b> Full-time<br>
<b>Location:</b> Work from home, hybrid, or in-office options<br>
<b>Pay:</b> $50,000 - $60,000 per year</div><div>
As a Medical Case Manager, you will assist with case management by maintaining regular contact with clients, checking on treatment status, helping identify treatment needs or gaps, assisting with referrals when appropriate, and answering client questions along the way.</div><div>
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This position requires strong medical knowledge, excellent communication skills, and the ability to stay organized while supporting multiple cases. This is not a clinical nursing position and does not involve practicing as a nurse. Instead, the role uses medical knowledge to support clients, attorneys, and case teams throughout the personal injury process.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><br>
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Maintain regular contact with clients by phone, email, and text to answer questions, provide updates, and support treatment follow-through.</li>
<li>Monitor treatment status, identify gaps in care or missed appointments, and assist with medical referrals when appropriate.</li>
<li>Review medical information, provider notes, treatment plans, and case-related documentation.</li>
<li>Stay involved in cases when additional medical insight, treatment follow-up, or client communication is needed.</li>
<li>Communicate updates and concerns to attorneys and case management team members.</li>
<li>Maintain accurate notes and organized case records within the firm&rsquo;s case management system.</li>
<li>Follow firm procedures and maintain confidentiality in all client and case-related communications.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Qualifications</b></h3><br>
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LPN or RN required.</li>
<li>Strong medical background with knowledge of treatment plans, provider notes, and medical terminology.</li>
<li>Excellent communication and client service skills, including comfort with phone, email, and text communication.</li>
<li>Highly organized with strong attention to detail and the ability to manage multiple clients, follow-ups, and case-related tasks.</li>
<li>Comfortable learning new software and maintaining accurate case notes.</li>
<li>Personal injury, legal, or insurance experience is a plus.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Why Rutter Mills?</b></h3><div><br>
Rutter Mills, LLP is a well-established and highly regarded personal injury firm with offices throughout Hampton Roads. Our case management team plays an important role in supporting clients, attorneys, and case outcomes throughout the personal injury process.<br>
</div><div>We are also committed to giving back to the community through partnerships with local nonprofits and youth sports organizations, contributing time, resources, and support to the communities we proudly serve.<br>
</div><div>As our firm continues to grow, this role offers long-term career potential and opportunities for increased responsibility.</div><div></div><div><b><br>
Benefits Include:</b></div><ul>
<li>Paid Time Off</li>
<li>Health insurance</li>
<li>Supportive team environment with opportunities for growth</li>
<li>401(k) with matching after 1 year</li>
</ul><div><b>Apply today to join a firm where your medical knowledge can help support client outcomes and case success.</b></div><h3 class="jobSectionHeader"><b><br>
About Rutter Mills, LLP</b></h3><div>
Rutter Mills, LLP has been the Personal Injury Law Firm in Hampton Roads. Since 1959, our team has built a solid reputation for providing successful, aggressive legal representation for thousands of satisfied clients. Rutter Mills specializes in complex cases involving personal injury law, car accidents, workers' compensation, daycare injuries, maritime accidents, and wrongful death cases.<br>
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We are not your average law firm. We take pride in being different by practicing with integrity, letting our clients decide what's best for them, and treating our employees like family. If you have been injured call, text, or contact us via our online form and we&rsquo;ll talk to you about your case - free of charge and obligation. You&rsquo;ll see the Rutter Mills' difference the second you walk in the door.</div></div>

Medical Case Manager

Join Rutter Mills, LLP and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Rutter Mills, LLP

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Medical Case Manager