Qureos Mentor

Ryan, LLC

<div><div>Why Ryan?</div><ul><li><div>
Global Award-Winning Culture</div></li><li><div>
Flexible Work Environment</div></li><li><div>
Generous Paid Time Off</div></li><li><div>
World-Class Benefits and Compensation</div></li><li><div>
Rapid Growth Opportunities</div></li><li><div>
Company Sponsored Two-Way Transportation</div></li><li><div>
Exponential Career Growth</div></li></ul><div></div>
We are looking for a Senior Engineer &ndash; DevOps to help us build, scale, and optimize cloud-based infrastructure and DevOps practices. This role will focus on cloud platform engineering, CI/CD pipeline automation, infrastructure as code, and operational excellence. If you're passionate about automation, cloud-native infrastructure, and continuous improvement, this is your opportunity to make an impact on high-scale production environments.<br>
As a Senior Engineer, you will work closely with engineers, architects, and DevOps teams to design, implement, and optimize scalable, reliable systems, while also enabling developer teams with self-service tools to deploy faster and more securely.<div>
Key Responsibilities</div><div>
Cloud Platform Engineering</div><ul><li>
Implement and manage scalable, secure cloud platforms on Azure and AWS, utilizing services like AKS, EKS, S3, Lambda, Key Vault, Cosmos DB, etc.</li><li>
Deploy containerized applications and orchestrate them using Kubernetes (AKS/EKS) and Helm.</li><li>
Develop and maintain Infrastructure as Code (IaC) using Terraform, or similar languages.</li></ul><div>
CI/CD Automation</div><ul><li>
Build and manage CI/CD pipelines using Azure DevOps, GitHub Actions, or AWS CodePipeline.</li><li>
Automate testing, deployment, and monitoring processes to improve deployment speed and reduce manual intervention.</li><li>
Implement branching strategies, quality gates, and security scans within CI/CD processes.</li></ul><div>
Observability &amp; Monitoring</div><ul><li>
Implement and maintain monitoring, alerting, and logging systems using tools like CloudWatch, Azure Monitor, Prometheus, Grafana, and OpenTelemetry.</li><li>
Enable automated responses to incidents and reduce downtime by optimizing system health checks and alerts.</li></ul><div>
Security &amp; Automation</div><ul><li>
Implement secure configurations, patching, and access controls across cloud environments.</li><li>
Automate security checks and integrate them into CI/CD pipelines to ensure vulnerabilities are caught early in the development process.</li></ul><div>
Continuous Improvement</div><ul><li>
Advocate for DevOps best practices, automation-first mindset, and continuous learning across the engineering teams.</li><li>
Contribute to infrastructure and code optimizations, reducing cloud costs and improving performance.</li></ul><div></div><div>
Required Competencies</div><div>
Cloud Expertise</div><ul><li>
Strong experience with Azure and AWS cloud services, including EKS, AKS, S3, Lambda, and Azure Key Vault.</li><li>
Hands-on experience with container orchestration and Kubernetes (AKS/EKS).</li></ul><div>
DevOps Tooling</div><ul><li>
Experience with CI/CD using Azure DevOps, GitHub Actions, or AWS CodePipeline.</li><li>
Proficiency in Infrastructure as Code (IaC) tools like Terraform, CloudFormation, or Bicep.</li></ul><div>
Automation &amp; Scripting</div><ul><li>
Proficient in shell scripting, Python, or Go for automation tasks.</li><li>
Experience with cloud-native monitoring and alerting platforms like CloudWatch, Azure Monitor, and Prometheus.</li></ul><div>
Collaboration &amp; Communication</div><ul><li>
Strong problem-solving skills and a collaborative mindset.</li><li>
Ability to communicate complex technical concepts to both technical and non-technical teams.</li></ul><div>
Soft Skills</div><ul><li>
Adaptability, ownership, and accountability.</li><li>
Strong attention to detail, with a focus on reliability and performance.</li></ul><div></div><div>
What You Bring</div><ul><li>
5+ years of experience in DevOps, platform engineering, or cloud infrastructure.</li><li>
Strong experience in building cloud-native applications, automation pipelines, and infrastructure solutions on Azure and AWS.</li><li>
Ability to work in Agile/Scrum environments, collaborating with multiple teams to deliver production-ready systems.</li></ul><div></div><div>
Why Join Us?</div><div>
Join a growing team at the heart of a fast-paced, dynamic organization. In this role, you will play a pivotal role in shaping the future of our cloud infrastructure and automation practices, all while working with cutting-edge technology and talented professionals.</div></div><div></div>

Senior Engineer-DevOps

<div><div>Why Ryan?</div><ul><li><div>
Global Award-Winning Culture</div></li><li><div>
Flexible Work Environment</div></li><li><div>
Generous Paid Time Off</div></li><li><div>
World-Class Benefits and Compensation</div></li><li><div>
Rapid Growth Opportunities</div></li><li><div>
Company Sponsored Two-Way Transportation</div></li><li><div>
Exponential Career Growth</div></li></ul><div></div>
Desktop Administrator II supports and maintains distributed workstation environments across the Firm. Responsibilities include, but are not limited to installation, configuration, maintenance, and troubleshooting of both hardware and software in a corporate environment. The role provides Tier 1-2 support, contributes to internal IT initiatives, and helps foster operational knowledge across the team.<div>
Duties and Responsibilities:</div><div></div><div>
People:</div><div></div><ul><li>
Provides Tier 1-2 helpdesk support in an enterprise computing environment of 6,000+ users.</li><li>
Participates in team knowledge sharing and informal cross-training efforts.</li><li>
Offers guidance and peer mentorship to Team Members</li><li>
Troubleshoots and resolves technical issues up to VP-level Team Members with professionalism, positivity, and urgency.<br>
Participates in cross-training and knowledge sharing with Team Members.</li><li>
Participates in the Desktop Administration on-call support rotation as needed.</li></ul><div></div><div>
Client:</div><div></div><ul><li>
Responds to support tickets and service requests via collaboration tools using phone, ticketing systems and remote tools.</li><li>
Supports both remote and in-office users, ensuring resolution within SLA targets.</li><li>
Assists with desktop software deployments, imaging, application installations, and patching.</li><li>
Helps track and maintain hardware assets and inventory records.</li><li>
Supports end-user onboarding and workstation setups, including office moves and hardware swaps.</li></ul><div></div><div>
Value:</div><ul><li>
Performs diagnostics, imaging, and repair of desktops, laptops, and peripheral devices such as monitors and printers.</li><li>
Supports office moves and equipment relocations, including workstation reconnects and peripheral configuration.</li><li>
Ensures endpoints are compliant with Firm standards for security, firmware, patching, antivirus, and encryption.</li><li>
Maintains current BIOS/firmware and standard software versions on supported devices.</li><li>
Collaborates with cross-functional infrastructure and network teams during escalated troubleshooting or upgrades.</li><li>
Contributes to process improvement and efficiency through documentation, automation support, and ticket trend analysis.</li><li>
Assists in hardware inventory management and lifecycle tracking of firm-owned equipment.</li><li>
Adheres to Firm policies, including software licensing, data handling protocols, and privacy regulations (e.g., GDPR).</li><li>
Other duties as assigned.</li></ul><div></div><div>
Education and Experience:</div><div>
High-school diploma or GED required; 3-5 years of desktop support experience in a corporate or enterprise environment supporting both Windows and macOS devices preferred.</div><div></div><div>
Computer Skills:</div><div>
Strong technical troubleshooting skills are required, with working knowledge of Windows 11, macOS, and Microsoft 365 applications (Outlook, Word, Excel, and OneDrive). Experience supporting collaboration and conferencing tools such as Zoom and Microsoft Teams is also required.</div><div></div><div>
The role requires hands-on experience with ticketing systems such as Ivanti or ServiceNow, remote support platforms like Ivanti Neurons or TeamViewer, and endpoint management tools such as Microsoft Intune and SCCM. A solid understanding of Active Directory for user and device management is expected.</div><div></div><div>
Familiarity with device encryption (e.g., BitLocker), basic network troubleshooting, software deployment, firmware updates, and secure imaging best practices are highly preferred. Exposure to PowerShell scripting and automation tools is a plus.</div><div></div><div>
Certificates and Licenses:</div><div>
A valid driver&rsquo;s license is required due to occasional travel and on-site support. Industry certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are preferred. Certifications in ITIL Foundation or Jamf 200 (for macOS environments) are considered a plus. Exposure to security or network-focused training, such as CompTIA Network+ or Security+ are beneficial.</div><div></div><div>
Supervisory Responsibilities:</div><div>
This position has no supervisory responsibilities.</div><div></div><div>
Work Environment:</div><ul><li>
Standard indoor working environment.</li><li>
Occasional long periods of sitting while working at the computer.</li><li>
Must be able to lift, carry, push or pull up to 30 lbs.</li><li>
Regular interaction with internal stakeholders and external vendors.</li><li>
Independent Travel requirement: less than 10%</li></ul></div>

Desktop Administrator II, IT Infrastructure

<div><div>Why Ryan?</div><ul><li><div>
Global Award-Winning Culture</div></li><li><div>
Flexible Work Environment</div></li><li><div>
Generous Paid Time Off</div></li><li><div>
World-Class Benefits and Compensation</div></li><li><div>
Rapid Growth Opportunities</div></li><li><div>
Company Sponsored Two-Way Transportation</div></li><li><div>
Exponential Career Growth</div></li></ul><div></div>
The Associate Software Content Specialist supports software content updates for tax.com. The Associate Software Content Specialist is required to update various tax content to support the Software division and maintain software databases to ensure database and report integrity. The Associate Content Specialist will collaborate closely with more senior team members to learn and develop all aspects of the role.<br>
<br>
The ideal candidate will have analytical and problem-solving skills, coupled with strong people skills. The successful candidate will be effective in researching tax content, updating databases, navigating software backend features, and paying close attention to details. Successful Ryan team members embrace and live Ryan&rsquo;s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always and will embody and demonstrate accountability.<div>
Duties and responsibilities, as they align to Ryan&rsquo;s Key Results</div><div>
Culture/Team:</div><ul><li>
Create a positive team member experience.</li><li>
Perform assign tasks on time with diligence and high attention to detail.</li></ul><div>
Tasks:</div><ul><li>
Support a catalogue of software content and compliance requirements.</li><li>
Report changes to supported content on the assigned schedule.</li><li>
Enter reported changes into the appropriate systems.</li><li>
Perform other duties as assigned.</li></ul><div>
Skills:</div><ul><li>
Ability to collaborate with cross-functional teams.</li><li>
Research skills using tax research tools and navigating the internet.</li><li>
Ability to effectively update content in the respective databases.</li><li>
Strong aptitude for detailed information.</li><li>
Strong technical skills.</li><li>
Excellent communication (oral, written, presentation and facilitation) skills.</li><li>
Very strong record-keeping and organizational skills.</li></ul><div></div><div>
Education and Experience:</div><ul><li>
Bachelor&rsquo;s degree or equivalent work experience.</li></ul><ul><li>
Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.</li><li>
Ability to work both independently and as part of a team with professionals at all levels.</li></ul><div></div><div>
Computer Skills:</div><div>
To perform this job successfully, an individual must have intermediate knowledge of Microsoft&reg; Word, Access, Excel, PowerPoint, Outlook, and Internet navigation and research. Experience with Adobe Experience Manager and Adobe Pro is plus.</div><div></div><div>
Certificates and Licenses:</div><div>
N/A</div><div>
Supervisory Responsibilities:</div><div>
This position has no supervisory responsibilities.</div><div></div><div>
Work Environment:</div><ul><li>
Standard indoor working environment.</li><li>
Ability to work in a virtual environment.</li><li>
Occasional long periods of sitting or standing while working.</li><li>
Occasional long periods of standing while copying.</li><li>
Position requires regular interaction with employees and clients both in person, via e-mail and telephone.</li><li>
Independent travel requirement: none.</li></ul><div></div><div><i>
Equal Opportunity Employer: disability/veteran</i></div></div>

Associate Content Software Specialist

<div><div>Why Ryan?</div><ul><li><div>
Global Award-Winning Culture</div></li><li><div>
Flexible Work Environment</div></li><li><div>
Generous Paid Time Off</div></li><li><div>
World-Class Benefits and Compensation</div></li><li><div>
Rapid Growth Opportunities</div></li><li><div>
Company Sponsored Two-Way Transportation</div></li><li><div>
Exponential Career Growth</div></li></ul><div></div><div>
Job Profile Summary</div><div>
The Senior Consultant, Tax Technology provides tax automation services to Fortune 1000 clients by performing detail requirements analysis, process design, installation and implementation of tax automation software, testing, and training; and developing client documentation.</div><div></div><div>
Duties and responsibilities, as they align to Ryan&rsquo;s Key Results</div><div>
People:</div><ul><li>
Create a positive team experience.</li><li>
Provides guidance and assistance to other and subordinate team members.</li></ul><div>
Client:</div><ul><li>
Proactive work status update US / India liaison.</li><li>
Responds to client inquiries and requests from tax authorities.</li><li>
Assists with the creation of client deliverable documentation.</li><li>
Assists with the data gathering, extraction, and analysis of client data.</li><li>
Assists team in client data acquisition.</li><li>
Assists customer support with technical problems and questions.</li></ul><div>
Value:</div><ul><li>
Implements, tests, maintains, and supports software, based on technical design specifications.</li><li>
Prepares technical design specifications, based on functional requirements and analysis documents.</li><li>
Reviews functional requirements, analysis, and design documents and provides feedback.</li><li>
Investigates software development tools.</li></ul><ul><li>
Participates in architecture and code reviews.</li><li>
Analyzes existing business and system processes.</li><li>
Develops new process designs for tax determination.</li><li>
Determines the documents business and system processes performed for tax determination.</li><li>
Installs and configures tax automation software solutions.</li><li>
Creates, executes, and documents testing scenarios.</li><li>
Performs other duties as assigned.</li></ul><div></div><div>
Education and Experience:</div><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Systems, Business Analytics, Engineering, Mathematics, Statistics, Economics, Accounting, or Accounting Information Systems.</li></ul><div></div><div>
Experience:</div><div>
Mandatory</div><div>
SAP ABAP Development (3&ndash;5 years):</div><ul><li>
ABAP OO, ABAP Dictionary (DDIC), Reports, IDOCs, Enhancements, BADIs, BAPIs, RFCs, and ALV Reports.</li><li>
OData Services, CDS Views, and development using RAP (RESTful Application Programming) in Eclipse.</li><li>
Experience with SAP BTP (Business Technology Platform) and SAP Cloud Platform technologies.</li><li>
Strong understanding of XML/JSON, HTTP, REST web services, SQL, and general SAP database structure.</li><li>
Familiarity with Object-Oriented design principles and modern integration patterns (REST APIs).</li></ul><div>
SAP Basis Administration (1&ndash;3 years):</div><ul><li>
Serve as the point of contact for SAP Basis incidents and ensure timely communication with management.</li><li>
Analyze the SAP environment, identify system incompatibilities or shortcomings, and recommend improvements.</li><li>
Monitor and troubleshoot SAP systems for health and performance issues.</li><li>
Manage batch jobs, transport management, and OSS Note implementations.</li><li>
Create service-level reports and manage SAP add-ons, support packages, and portal implementations.</li><li>
Support SAP Archive Link and archiving solutions.</li><li>
Demonstrate flexibility and support cross-functional IT initiatives.</li></ul><div>
Nice to have:</div><ul><li>
Basic SAP configuration experience in SD, MM &amp; FI modules.</li><li>
Experience with tax automation solutions (Vertex, Onesource Determination, Sabrix).</li><li>
Experience in XI/PI/PO Integration, UI5, HTML5, JavaScript, CSS, and workflow development.</li><li>
Knowledge of SAP Basis activities such as system monitoring, performance tuning, transport management, and OSS Note implementation.</li><li>
Understanding of SAP archive link solutions and system upgrade support.</li><li>
SAP Certification in S/4HANA or SAP Public Cloud.</li><li>
Knowledge of security best practices (OAuth, SAML, encryption, authentication in integration scenarios).</li></ul><div></div><div>
Computer Skills:</div><div>
To perform this job successfully, an individual must have advanced proficiency in:</div><ul><li>
SAP Technologies: ABAP, RAP, BTP, CDS Views, OData Services, and SAP configuration (SD, FI).</li><li>
Integration and Cloud: REST APIs, XML/JSON, HTTP, SQL, XI/PI/PO, and SAP Cloud Platform.</li><li>
Development Tools: Eclipse, SAP GUI, and modern web technologies (UI5, HTML5, JavaScript, CSS).</li><li>
General IT Skills: Microsoft&reg; Word, Excel, PowerPoint, Visio, Outlook, and Project.</li><li>
Additional Skills (Preferred): Experience with Vertex or other indirect tax automation software, Alteryx, and workflow development.</li></ul><div></div><div>
Certificates and Licenses:</div><div>
Valid driver&rsquo;s license required.</div><div></div><div>
Supervisory Responsibilities:</div><div>
This position has no supervisory responsibilities.</div><div></div><div>
Work Environment:</div><ul><li>
Standard indoor working environment.</li><li>
Occasional long periods of sitting while working at computer.</li></ul><ul><li>
Position requires regular interaction with employees at all levels of the Firm and interface with multiple external vendors and clients as necessary.</li><li>
Independent travel requirement: 50%.</li></ul><div></div><div><i>
Equal Opportunity Employer: disability/veteran</i></div></div><div></div>

Senior Consultant, Tax Technology Consulting Actions

<div><div>Why Ryan?</div><ul><li><div>
Global Award-Winning Culture</div></li><li><div>
Flexible Work Environment</div></li><li><div>
Generous Paid Time Off</div></li><li><div>
World-Class Benefits and Compensation</div></li><li><div>
Rapid Growth Opportunities</div></li><li><div>
Company Sponsored Two-Way Transportation</div></li><li><div>
Exponential Career Growth</div></li></ul><div></div>
The Manager will solicit, understand, and document the customer's and product team&rsquo;s business requirements, processes, and workflows developing written requirements and process flows. The Manager will also work with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality. This role works closely with other Managers, Senior Consultants, Developers, Testers, and Production Support through each stage of the software development lifecycle and demonstrates both existing and new functionality to the internal and external stakeholders.<div>
Duties and responsibilities, as they align to Ryan&rsquo;s Key Results</div><div>
People:</div><ul><li>
Create a positive team member experience.</li><li>
Work with Product Team and developers to create high level labor estimates to develop and deploy functionality.</li><li>
Work with Development, QA, and Production Support teams to communicate, verify, and test the desired functionality changes.</li><li>
Facilitates cross-functional design sessions.</li><li>
Conduct training as needed.<div>
Client:</div></li><li>
Responds to client inquiries and requests from tax authorities.</li></ul><ul><li>
Be responsible for direct interaction with clients including, but not limited to, eliciting comprehensive business requirements, use cases, and recommending appropriate solutions.</li><li>
Write and maintain manuals, guides, and online Help to assist users with installation and operating procedures.</li><li>
Performs product demonstrations to current and prospective clients.</li><li>
Acts as the technical and/or product subject matter expert during sales calls.<div>
Value:</div></li><li>
Conduct 2nd-tier technical support.</li><li>
Gather requirements and build and document specifications for development.</li><li>
Apply and test product upgrades to the hosted site.</li><li>
Performs other duties as assigned.<div></div><div>
Education and Experience:</div><div>
Bachelor&rsquo;s Degree in Business Administration, Information Systems, Finance, Computer Science or a related field. Minimum of 5 years of direct work experience in a business analyst capacity. Experience with all aspects of the System Development Lifecycle as well as experience with several different project management methodologies for gathering requirements (waterfall, agile, use cases).</div><div></div><div>
Computer Skills:</div><div>
To perform this job successfully, an individual must have experience with MS SQL and advanced skills in Microsoft Word, Access, Excel, Outlook, and Internet navigation and research.</div><div></div><div>
Certificates and Licenses:</div><div>
Valid driver&rsquo;s license required.</div><div></div><div>
Supervisory Responsibilities:</div><div>
Requires limited supervisory responsibilities including training employees, assigning work, and checking work for accuracy and completeness.</div><div></div><div>
Work Environment:</div></li></ul><ul><li>
Standard indoor working environment.</li><li>
Occasional long periods of sitting while working at computer.</li></ul><ul><li>
Position requires regular interaction with employees at all levels of the firm as well as interaction with external vendors and clients as necessary.</li></ul><ul><li>
Independent travel requirement: up to 10%.<div></div><div><i>
Equal Opportunity Employer: disability/veteran</i></div></li></ul></div><div></div>

Product Manager