Abrar Admin

Safety Services Company

<div>About Us:
Safety Services Company is North America&rsquo;s leading provider of contractor compliance-managed services, safety training, and materials. For over 20 years, we&rsquo;ve been helping 100,000+ contractors &ldquo;escape the chaos of compliance.&rdquo; Named to the Inc. 5000 list of fastest-growing companies 7 times, we continue to grow because we never lose sight of our purpose: helping people succeed.
Job Summary:
The Technology Systems Specialist is responsible for maintaining, securing, and supporting the organization's technology infrastructure. This role serves as a key resource for cybersecurity operations, end-user support, hardware lifecycle management, and data center/server room operations. The specialist proactively protects company systems and data, responds to technical issues, manages technology assets, and ensures critical infrastructure remains secure, reliable, and operational. 
 
Key Responsibilities:
Cybersecurity &amp; Information Security
<ul><li>Own and manage the organization's cybersecurity program and SOC 2 compliance initiatives.
</li></ul><ul><li>Implement, monitor, and maintain security controls to protect company systems, data, and assets.
</li><li>Manage and maintain AWS security posture, including administration and optimization of Security Groups, network access controls, and IAM policies to enforce least-privilege access and protect critical cloud resources.
</li><li>Conduct risk assessments, vulnerability management, and incident response activities.
</li><li>Develop and maintain security policies, procedures, and documentation.
</li><li>Ensure ongoing compliance with SOC 2 requirements through evidence collection, control monitoring, and audit coordination.
</li><li>Lead internal and external security audits and remediation efforts.
</li><li>Manage third-party/vendor security assessments and risk reviews.
</li><li>Monitor security metrics and provide regular reporting to leadership.
</li><li>Drive continuous improvement of the organization's security posture and compliance program.
</li></ul>Help Desk &amp; End User Support
<ul><li>Serve as primary point of contact for IT support requests and technology-related incidents.
</li><li>Respond to, prioritize, and resolve Help Desk tickets in accordance with service level expectations.
</li><li>Troubleshoot hardware, software, network, and connectivity issues.
</li><li>Provide technical assistance and training to employees regarding hardware, software, and technology best practices.
</li><li>Support user onboarding and offboarding activities, including account provisioning and equipment deployment.
</li></ul>Essential Duties and Other Responsibilities as Assigned
<ul><li>Manage the full lifecycle of company technology assets, including procurement, inventory tracking, deployment, maintenance, and retirement.
</li><li>Configure, deploy, and maintain desktops, laptops, monitors, peripherals, and related equipment.
</li><li>Maintain accurate inventory records, asset assignments, warranty information, and replacement schedules.
</li><li>Coordinate equipment distribution, retrieval, upgrades, and replacements for employees.
</li><li>Maintain server rooms, network closets, and data center environments to ensure optimal performance, organization, and security.
</li><li>Monitor critical infrastructure including servers, network equipment, UPS systems, environmental controls, and backup systems.
</li><li>Perform routine inspections to verify equipment health, cable management, power availability, cooling performance, and physical security controls.
</li><li>Support backup, recovery, and system availability processes.
</li></ul>Qualifications:
<ul><li>Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field, or equivalent work experience.
</li><li>1-3 years of experience in IT support, systems administration, cybersecurity, or related technology roles.
</li><li>Knowledge of Windows operating systems, Active Directory, Microsoft 365, networking fundamentals, and endpoint management.
</li><li>Understanding of cybersecurity principles including access control, vulnerability management, incident response, and security monitoring.
</li><li>Experience using Help Desk or ticket management systems.
</li><li>Strong troubleshooting, analytical, and problem-solving skills.
</li><li>Excellent communication and customer service abilities.
</li><li>Knowledge of regulatory compliance frameworks and security standards.
</li></ul>What we bring:
<ul><li>Work-life balance: Paid holidays, sick leave, and unlimited vacation time off.
</li><li>Health: Affordable insurance options for medical, dental, and vision.
</li><li>Growth: Career pathing, leadership development, and ongoing training.
</li><li>Culture: A values-driven workplace rooted in love for people, authenticity, continuous improvement, and collective growth. SSC&rsquo;s values are:
</li></ul><div><div><ul><li>Love for People
</li></ul><ul><li>Trustworthiness
</li></ul><ul><li>Authenticity
</li></ul><ul><li>Positivity
</li></ul><ul><li>Grace
</li></ul><ul><li>Flexibility 
</li></ul></div><div><ul><li>Belonging
</li></ul><ul><li>Active Listening
</li></ul><ul><li>Teamwork
</li></ul><ul><li>Data-Driven Decision-Making
</li></ul><ul><li>Continuous Improvement
</li></ul><ul><li>Collective Growth</li></ul></div></div></div>

Technology Systems Specialist

Join Safety Services Company and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Safety Services Company

About Company

Technology Systems Specialist