Qureos Mentor

Sarah Bush Lincoln Health Systems

<div><p><b>Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.</b></p><p></p>
Employee Relations Specialist<p></p><p><b>
Job Description</b></p><p>
The Employee Relations Specialist serves as a key partner in fostering a positive, respectful, and high-performing work environment across the health system. This role leads and supports employee relations matters, including investigations, conflict resolution, and policy guidance, while proactively driving initiatives that enhance employee engagement and retention. The specialist collaborates closely with leaders to build capability in managing performance, navigating complex employee situations, and strengthening team culture. This position plays a critical role in promoting organizational values, ensuring consistency in practices, and mitigating risk. The role contributes to both system-level and department-level strategies that support a culture of excellence and belonging.</p><p></p><p>
Department: Human Resources</p><p>
Hours: FT, 40 hours a week required</p><p>
Required: BS Degree</p><p>
Pay: Based on experience, starting $63,564.80</p><p></p><p><b>
Responsibilities</b></p>
Analyzes employee relations data (turnover, engagement feedback, exit interviews, trends) to identify risks and opportunities., Assists in policy development, review, and communication to ensure alignment with regulatory requirements and organizational standards., Coaches leaders to build capability in managing employee performance, navigating difficult conversations, and fostering accountability., Collaborates with HR Centers of Excellence (e.g., Talent Acquisition, Total Rewards, Learning &amp; Development) to align employee experience strategies., Demonstrates and promotes adherence of the highest level to SBL Standards of Performance., Develops and facilitates culture sessions, team interventions, and training aimed at improving engagement, communication, and team effectiveness., Ensures consistent application of HR policies, procedures, and employment practices across the organization., Leads thorough, timely, and impartial employee relations investigations, including documentation, interviews, and recommendations for resolution., Maintains accurate and confidential records of employee relations activities and investigations., Participates in organizational projects and committees that support workforce strategy and culture enhancement., Partners in the development and implementation of engagement strategies and action plans based on employee feedback and survey results., Partners with leaders to address workplace concerns and resolve conflict in a proactive and constructive manner., Provides guidance and consultation to leaders on employee relations matters, including performance management, corrective action, and policy interpretation., Supports organizational initiatives that promote inclusion, belonging, and a positive workplace culture., Supports system and department-level retention initiatives by identifying trends, recommending strategies, and partnering with leaders on action plans.<p></p><p><b>
Requirements</b></p>
Bachelor's Degree (Required)<p></p><p><b>
Compensation</b></p><p>
Estimated Compensation Range</p>
$63,564.80 - $98,529.60<p>
Pay based on experience</p></div>

Employee Relations Specialist

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Clinical Intake Coordinator<p></p><p><b>
Job Description</b></p><p>
The Clinical Intake Coordinator plays a crucial role in ensuring a smooth and efficient patient experience by facilitating the authorization, scheduling, and payment processes for medical tests and procedures. This position serves as a liaison between the patient, insurance company, and the ordering provider&rsquo;s office, ensuring that all necessary requirements are met, and that patients are scheduled promptly for their procedures. Additionally, this role involves determining patient out-of-pocket balances and working to collect payment, as well as providing exceptional customer service throughout the process.</p><p></p><p>
Hours: Full-time/40 hours per week</p><p>
Required: HS Diploma</p><p>
Pay: Based off experience, starting at $19.61</p><p></p><p><b>
Responsibilities</b></p>
Address patient inquiries regarding insurance coverage, procedure scheduling, and payment options with professionalism and empathy., Communicate with insurance companies to verify coverage, clarify requirements, and secure approvals for services., Communicate with provider offices to confirm order details, scheduling preferences, and any special instructions for procedures., Contact patients to schedule medical tests, procedures, imaging studies, and specialty clinic scheduling ensuring availability and convenience., Ensure all required documentation (e.g., insurance information, medical records) is collected and entered accurately into the system., Ensure compliance with all relevant healthcare regulations, insurance protocols, and organizational policies., Follow up with insurance companies on pending or denied authorizations and escalate as needed., Initiate and complete the insurance pre-authorization process for medical procedures, tests, and imaging studies., Maintain accurate and up-to-date records of all communications, authorizations, and patient interactions in the system., Provide patients with relevant details about the procedure, including preparation instructions and any necessary documentation., Report any issues or discrepancies related to insurance authorizations, patient scheduling, or payments to management., Serve as a primary point of contact for patients, insurance companies, and ordering providers to ensure clear communication and efficient coordination.<p></p><p><b>
Requirements</b></p>
High School (Required)<p></p><p><b>
Compensation</b></p><p>
Estimated Compensation Range</p>
$19.61 - $30.40<p>
Pay based on experience</p></div>

Clinical Intake Coordinator

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Registered Respiratory Therapist<p></p><p><b>
Job Description</b></p><p>
The Registered Respiratory Therapists perform evaluations and in accordance with physician orders/protocols, administers respiratory care treatments. The RRT provides education to patients with cardiopulmonary disabilities, injuries, and/or diseases.</p><p></p><p>
Hours: 6pm-6:30am, weekend and holiday rotation</p><p>
Requirement: Active RT in the State of IL, Associate's degree</p><p></p><p><b>
Responsibilities</b></p>
Assembles, checks for proper function, identifies malfunctions of equipment, and takes action to correct malfunctions of equipment., Collects and evaluates additional pertinent clinical information by assessing patient&rsquo;s overall cardiopulmonary status., Conducts therapeutic procedures to achieve adequate spontaneous and artificial ventilation., Conducts therapeutic procedures to achieve maintenance of patient airway, including the care of artificial airways and to achieve removal of bronchial pulmonary secretions., Determines the appropriateness of prescribed respiratory care plan, recommends modifications where indicated, and participates in development of respiratory care plan., Evaluates and monitors patient&rsquo;s response to respiratory care., Explains care plan, therapy, and goals to patient, maintaining records of communication., Initiates, conducts, or modifies respiratory care techniques in an emergency setting., Makes necessary modifications in therapeutic procedures and recommends respiratory care plan modifications based on patient response., Performs procedures as listed in general and critical care competency checklist and interprets results., Protects patient from nosocomial infection by adhering to infection control policies and procedures., Provides care within established scope of practice for Respiratory Therapists at SBL., Registered Respiratory Therapists with at least 2 years of critical care experience can perform adult endotracheal intubation in a code blue setting after completion of intubation training and competency., Reviews data in patient record and recommends diagnostic procedures bases on all available patient information., Selects and obtains equipment and assures cleanliness of equipment appropriate to the respiratory care plan., Serves as a resource to others regarding complicated respiratory care cases or procedures. Provides in-service education to department.<p></p><p><b>
Requirements</b></p>
Associate's Degree (Required), High School (Required)ACLS - Advanced Cardiac Life Support (within 90 Days of hire) - Sarah Bush Lincoln, BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln, Graduate of AMA approved Respiratory Therapy Program - Sarah Bush Lincoln, Licensed Respiratory Therapist - Illinois Department of Financial and Professional Regulation, NRP - Neonatal Resuscitation Program Certification (within 1 year of hire) - Sarah Bush Lincoln, PALS (within 1 year of hire) - Sarah Bush Lincoln, PALS - Pediatric Advanced Life Support Certification - Sarah Bush Lincoln, Registered Respiratory Therapist - The National Board for Respiratory Care<p></p><p><b>
Compensation</b></p><p>
Estimated Compensation Range</p>
$30.56 - $47.37<p>
Pay based on experience</p></div>

Registered Respiratory Therapist

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Operating Room Assistant<p></p><p><b>
Job Description</b></p><p>
Operating Room Assistant provides assistance by performing routine and delegated duties. Transports patients, assists with patient positioning for anesthesia as directed. Cleans and disinfects instruments, maintains inventory levels and stocks supplies, and assists with equipment.</p><p></p><p>
Department: Operating Room</p><p>
Hours: Full-time/40 hours per week.</p><p>
Required: HS Diploma; BLS/CPR within 90 days of hire.</p><p>
Pay: Based on experience, starting at $17.79</p><p></p><p><b>
Responsibilities</b></p>
Assists with transfer and transport of patients. Assists with moving and/or positioning patients for procedures., Assist with patient positioning for procedure, preps and with restless and combative patients under the direction of RN and Anesthesia staff., Coordinates preventative maintenance on anesthesia equipment. Prepares hospital anesthesia charges and send for processing. , Delivers and/or retrieves specimens, X-ray films, pharmaceuticals, supplies and equipment., Demonstrates knowledge of basic aseptic techniques., Maintains equipment by cleaning, disinfecting and reporting equipment in need of repair. Assists with transportation of specialty equipment to and from OR suites. , Obtains and prepares equipment and supplies for cleaning flat surfaces, drains and operating rooms between each case. Cleans and disinfects instruments and equipment between procedures., Participates in self-evaluation., Participates in self-evaluation., Performs daily, weekly, monthly, project cleaning as assigned, i.e. supply and equipment cabinets, special equipment etc., Prepares and processes instruments for cleaning, disinfecting, and sterilization as requested by nursing staff. Operates and maintains Steris and autoclave units in the Surgery Department. Performs daily diagnostic tests and incubates biological indicators. Maintains logs., Prepares linen packs for use in OR. , Removes trash, sharps containers and soiled linen from department including lounges, offices and storage areas., Stocks and orders supplies daily as needed and at end of shift with fluids, linens and supplies. Checks pre-op holding area, storeroom and center core cabinets, scrub sink shelves. Restocks exchange carts as needed. Keeps areas neat and organized., Utilizes surgeon preference card and case cart pick list to competently prepare for operative procedures.<p></p><p><b>
Requirements</b></p>
High School (Required)BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln<p></p><p><b>
Compensation</b></p><p>
Estimated Compensation Range</p>
$17.79 - $27.57<p>
Pay based on experience</p></div>

Operating Room Assistant

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Certified Medical Assistant<p></p><p><b>
Job Description</b></p><p>
Certified Medical Assistant are responsible for providing assistance to providers in the direct and indirect care of Practice Management patients. Performs patient or office related duties including but not limited to clinical measurements and data collection. Documents data and provider directed information clearly and accurately in patient records. Functions clinically as support staff to provider(s).</p><p></p><p>
Department: Neurology Practice</p><p>
Location: Sarah Bush Lincoln Health Center</p><p>
Hours: Full-Time, 40 hours/week required</p><p>
Shift: First shift</p><p>
Required: High School Diploma, CMA and Registered Medical Assistant certifications, BLS or CPR certification within 90 days of hire</p><p>
Pay: Based on experience, starting at $19.61</p><p>
Sign-on Bonus: $3,000</p><p></p><p><b>
Responsibilities</b></p>
Accepts reassignment, at the direction and discretion of management, as applicable to staffing levels and patient volumes., Administers medication as directed by the provider., Assists providers with patient exams/ treatments/procedures., Cleans/stocks exam rooms/work spaces on an on-going basis to assure that there is an adequate supply. Performs all tasks related to stocking and cleaning in adherence to regulatory and system infection control policies/protocols. This includes responsibility for discarding outdated items and labeling multi-dose vials with date and initial opened and then discarding them per guidelines., Cleans and sterilizes equipment and instruments based on needs of the practice. Performs tasks and documents them in alignment with infection control regulations and system policies/protocols., Collects patient data including but not limited to heights, weights, vital signs and other measurements., Documents appropriate data/information. Keeps providers aware of patient requests, needs and observations made that could be of value to the provider's assessment, care and follow-up., Documents responses to patient history/screening questions for use by providers during assessments and examinations., Follows Universal Precautions at all times during contact with patients, equipment, instruments, and/or specimens., Obtains provider initials or signature on phone message communications to verify accuracy of information communicated., Performs and documents laboratory duties which may include phlebotomy, specimen collection and performance of routine basic waived testing. Handles and coordinates reference lab testing specimens/reports and corresponding reports/documentation., Performs general clerical duties, as required, such as receiving and mailing patient test results, preparing charge tickets, transcribing data to physical or referral forms, filing and monitoring or ordering supplies., Relays information between provider(s) and client(s), which may include but is not limited to communications with patients, families, pharmacies, nursing homes, consultancy office staff, insurers, and facilities. At provider's instruction, communicates provider advice, instructions, orders and results, as applicable, including accurate documentation., Schedules patients for diagnostic, therapeutic, referral or additional office visits.<p></p><p><b>
Requirements</b></p>
High School (Required)BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln, CMA-Certified Medical Assistant - Sarah Bush Lincoln, Registered Medical Assistant - American Registry of Medical Assistants<p></p><p><b>
Compensation</b></p><p>
Estimated Compensation Range</p>
$19.61 - $30.40<p>
Pay based on experience</p></div>

Certified Medical Assistant

<div><div>Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.</div><div></div>
Office Assistant Float<div></div><div>
Job Description</div><div>
Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.</div><div></div><div>
Hours: Full-time/40 hours per week<br>
Required: HS Diploma</div><div>
Pay: Based on experience, starting at $17.79</div><div></div><div>
Responsibilities</div>
Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters, Provides general assistance to patients and/or visitors as needed.<div></div><div>
Requirements</div>
High School (Required)<div></div><div>
Compensation</div><div>
Estimated Compensation Range</div>
$17.79 - $27.57<div>
Pay based on experience</div></div>

Office Assistant Float

<div><div>Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.</div><div></div>
Nurse Specialist Electro Physiology<div></div><div>
Job Description</div><div>
Nurse Specialist are responsible to prioritize/manage their time/resources as applicable to the needs of the outpatient and/or inpatient settings. They Coordinate communication between Physicians and Medical staff members, other outpatient and inpatient departments/staff, patient and family. They gather information regarding their implanted device, coordinate device interrogations for both outpatient and inpatients, interrogate and/or change settings on implanted devices, manage all remote interrogation and alert reports from the company websites and in PaceMate system. Perform all aspects of documentation in Cerner and Revenue Cycle.</div><div></div><div>
Hours: Full-time/40 hours per week</div><div>
Required: ADN; RN; BLS or CPR within 90 days of hire.</div><div>
Pay: Based on experience, starting at $33.73</div><div></div><div>
Responsibilities</div>
Analyzes cardiac rhythms for patient monitored with Implantable Loop Recorders, Pacemakers, ICDs and other devices monitor in Device Clinic. Triages and documents findings and notifies appropriate provider., Analyzes cardiac rhythms for patient monitored with Implantable Loop Recorders, Pacemakers, ICDs and other devices monitor in Device Clinic. Triages and documents findings and notifies appropriate provider., Assessment - Collects pertinent data and information relative to the patient's health or the situation. Recognizes normal and abnormal findings when gathering data., Assists in rehab classes as needed by performing vitals, watching telemetry and responding to emergencies in gym., Charts, bills and schedules tele traces, remote pacemaker, ICD and implantable loop recorder transmissions., Contacts patients to respond to questions, troubleshoot monitors and query about symptoms when necessary. Assists in scheduling patients for follow up or replacement as indicated., Coordination of Care - Plans and evaluates care in collaboration with appropriate disciplines., Diagnosis - Analyzes assessment data to determine actual or potential diagnosis, problems, and issues., Directs and guides other health care workers and assumes accountability for performance of nursing activities delegated to other workers., Educates patients and families regarding device function and remote and/or clinic follow up scheduling., Establishes and maintains an ongoing evaluation of pacemaker function for each patient based on date of implant and type/mode of pacemaker through tele trace transmissions., Establishes and maintains communications with patients, families, significant others, and health care teams and promotes participation regarding the plan of care., Evaluation - Evaluates progress toward attainment of goals and outcomes. Reports data and outcomes to others as appropriate., Implementation - Implements care or work plan in alignment with the plan and approved safety, infection control, and department/organization standards., Knowledge - In collaboration with leaders, actively pursues required knowledge and skills through orientation activities specific to the position, reading current literature and seeking new learning opportunities., Maintains advanced and in depth knowledge/understanding of the device technology, the purpose of device implant, expected alteration in clinical condition, and potential device related causes for patients symptoms. Effectively and consistently troubleshoots device problems in the wide array of implantable device types implanted., Maintains understanding of the interaction between programming changes and the potential clinical outcome, and collaborates with MD to ensure best programming., Manages care for pacemaker and heart failure patients in a timely and cost effective manner. Demonstrates clinical competence while providing care., Outcomes Identification - Identifies expected outcomes for a plan individualized to the patient or situations., Oversees all aspects of care provided through Pacemaker Services, including scheduling &amp; registration of patients, provision of care, billing and documentation of tele trace and clinic visits., Participates in activities to enhance individual and professional leadership development., Participates in quality management and PI programs to improve processes and outcomes. Participates in evaluation of patient care delivery system and self-evaluation., Performs cardiac stress testing, including documentation of history and medications, assessing vital signs during testing, calculating medication dosage and preparing and administering medication, monitoring patient's medical status, and performing ACLS during emergency situations., Performs pacemaker interrogations, evaluations, and changes pacemaker parameters per MD order., Planning - Develops a plan that prescribes strategies to attain expected, measurable outcomes. {+ 4 more}<div></div><div>
Requirements</div>
ADN (Required)BLS or CPR certification (within 90 days of hire) - Sarah Bush Lincoln, RN-Registered Nurse - Illinois Department of Financial and Professional Regulation<div></div><div>
Compensation</div><div>
Estimated Compensation Range</div>
$33.73 - $52.28<div>
Pay based on experience</div></div>

Nurse Specialist Electro Physiology

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