Qureos Mentor

Service Corporation International

<div>Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
<ul><li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li><li>
Obtains referrals from families served by the location</li><li>
Networks and builds community and civic relationships</li><li>
Explains and presents presentations to families served and referred families</li><li>
Maintains and tracks activity levels to ensure productivity</li></ul>
Build Relationships with Families<ul><li>
Responds to client inquiries in a timely, respectful, sensitive and professional manner</li><li>
Connects with families through listening, honest communication and genuine concern</li><li>
Develops an understanding of each family&rsquo;s unique needs and offers solutions that provide value to them</li><li>
Stays in touch with families to ensure satisfaction</li><li>
Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>
Follows through on all customer problems and requests</li><li>
Builds trust-based relationships to earn the right to ask for referrals</li><li>
Earns the right to gain referrals to offer protection to protect family members, and the family&rsquo;s relatives and friends, by educating them on the benefits of pre-planning</li></ul>
Teamwork
<ul><li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li><li>
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li><li>
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li><li>
Shares family concerns with rest of the SCI team</li></ul>
Minimum Requirements
Education
<ul><li>High school diploma or equivalent</li><li>
1-2 years of college or an equivalent of education and experience</li></ul>
Experience<ul><li>
High school equivalency and 1-2 years of college or an equivalent of education and experience</li><li>
1-2 years of customer service or sales industry experience preferred</li></ul> 
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li><li>
Insurance license if required by state/province law and as prescribed by each state board</li></ul>
Knowledge, Skills and Abilities<ul><li>
Must be able to pass the Company&rsquo;s internal presentation certification within thirty days of hire</li><li>
Ability to work a number of evenings and or weekends every month</li><li>
Ability to drive frequently</li><li>
Ability to obtain and maintain an insurance license if required by state/province</li><li>
Flexible hours but, at times must have the ability to work up to 12 hours in a day</li><li>
Ability to treat others with empathy and respect</li><li>
Knowledge of computers and some software</li><li>
Customer service skills</li></ul>
Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Postal Code: 48088
Category (Portal Searching): Sales
Job Location: US-MI - Warren</div>

Sales Professional - Inside Sales

<div>Our associates celebrate lives. We celebrate our associates.
Provide administrative support to the Sales Department so that work is done efficiently and accurately. Provide administrative support for Sales Department, including but not limited to sales events, training classes, sales directors and counselors and other sales management.<div>
Must be able to perform the essential functions of the job with or without reasonable accommodations.<ul><li>
Answer questions from customers and employees about Sales leads.</li><li>
Data Entry of Sales Leads into Lead Management System</li><li>
Provide administrative support to the Sales Department as needed</li><li>
Provide administrative support to the Reservation Desk as needed.</li><li>
Must have strong attention to details and extremely organized.</li><li>
Display a professional manner and communicate effectively verbally and in writing with all levels of the department</li><li>
At an intermediate level use Excel, Mail Merge in Microsoft Word.</li><li>
Prepare reports, sales call lists and other documents as needed.</li><li>
Demonstrate high level of confidentiality, common sense, judgement, sense of urgency and ability to set priorities.</li><li>
Adhere to company policies, procedures, rules and controls; demonstrate support and respect for Company management.</li><li>
Adhere to safety rules and regulations and report unsafe practices to management.</li><li>
Participate in training and skill development opportunities to improve competency and customer service.</li><li>
Report to work on time and maintain standard attendance</li></ul>
Experience and Education:<ul><li>
Office administration experience</li></ul>
Special Skills:<ul><li>
MS Office software with Intermediate skill in Word, Excel, and PowerPoint</li><li>
Excellent Outlook skills</li><li>
HMIS</li><li>
Communicate clearly and accurately with all levels of the Company</li><li>
Problem solving, detail-minded and organization skills</li><li>
Good multitasking skills</li><li>
Bilingual Mandarin or Cantonese</li></ul>
Working Environment:
Work seated and/or standing and walking in a carpeted, air-conditioned office where the noise volume from coworkers is quiet to moderate. Work under daily deadlines, and maintain high accuracy and customer service. Cope with high volume of work, with constantly changing priorities and interruptions. Must be able to handle significant emotional pressures due to the nature of the work.
Physical Requirements:
Work daily supporting the Sales Department, with a high level of energy and stamina; ability to use a variety of office machines and equipment to produce documents for the Department; ability to give and receive a high volume of verbal information clearly and accurately; and occasional lifting up to 25# is required. Sit or stand for long periods of time.
Equipment / Machines Operated:
Computer workstation
MS Office software, HMIS, Salesforce
Printer, copier
Telephone
Compensation:
Salary: $20.00/hr - $30.00/hr
Exact compensation may vary based on skills, experience, and location.
Benefits (dependent upon eligibility):
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.</div>
Postal Code: 90601
Category (Portal Searching): Sales
Job Location: US-CA - Whittier</div>

Administrative Assistant

<div>Our associates celebrate lives. We celebrate our associates.
Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.
Job Responsibilities
Revenue Generation<ul><li>
Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial&reg; Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.</li><li>
Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family&rsquo;s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.
</li><li>Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.</li></ul>
Prospecting
<ul><li>Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends</li><li>
Obtains referrals from families served through after care visits (ACV).</li><li>
Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.</li></ul>
Build Relationships with Families
<ul><li>Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern</li><li>
Supports families in time of grief with acts of kindness; attends services and/or receptions.</li><li>
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future</li></ul>
Teamwork
<ul><li>Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes</li><li>
Shares family concerns with rest of the SCI team</li></ul>
Minimum Requirements
Education<ul><li>
High school diploma or equivalent required</li><li>
college coursework preferred</li></ul> 
License<ul><li>
Funeral Directors License where required by state law</li><li>
Life Insurance license where required by state law; company will support obtaining licensing</li><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li></ul>
Experience<ul><li>
Sales experience preferred</li><li>
Industry experience a plus</li><li>
Previous Customer Relationship Management (CRM) systems experience a plus</li></ul>
Skills and Abilities<ul><li>
Computer and technology skills</li><li>
Goal oriented self-starter</li><li>
Public speaking ability; comfortable presenting to small groups</li><li>
Ability to work well in a team, as well as independently</li><li>
Ability to work a significant number of evenings and weekends</li><li>
Bilingual is a plus</li></ul><div><div><div>
Target Compensation Range: $50,000 to $100,000 annually.
The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: As part of the total compensation plan, this position pays no less than $16.60 per hour for all hours worked)
Benefits
Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program</div></div></div>
Postal Code: 60016-4611
Category (Portal Searching): Sales
Job Location: US-IL - Des Plaines</div>

Sales Professional - Outside Sales

<div>Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Lead Generation
<ul><li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li><li>
Obtains referrals from families served by the location</li><li>
Networks and builds community and civic relationships</li><li>
Explains and presents presentations to families served and referred families</li><li>
Maintains and tracks activity levels to ensure productivity</li></ul>
Build Relationships with Families<ul><li>
Responds to client inquiries in a timely, respectful, sensitive and professional manner</li><li>
Connects with families through listening, honest communication and genuine concern</li><li>
Develops an understanding of each family&rsquo;s unique needs and offers solutions that provide value to them</li><li>
Stays in touch with families to ensure satisfaction</li><li>
Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>
Follows through on all customer problems and requests</li><li>
Builds trust-based relationships to earn the right to ask for referrals</li><li>
Earns the right to gain referrals to offer protection to protect family members, and the family&rsquo;s relatives and friends, by educating them on the benefits of pre-planning</li></ul>
Teamwork
<ul><li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li><li>
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li><li>
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li><li>
Shares family concerns with rest of the SCI team</li></ul>
MINIMUM REQUIREMENTS
Education
<ul><li>High school diploma or equivalent</li><li>
1-2 years of college or an equivalent of education and experience</li></ul>
Experience<ul><li>
High school equivalency and 1-2 years of college or an equivalent of education and experience</li><li>
1-2 years of customer service or sales industry experience preferred</li></ul> 
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li><li>
Insurance license if required by state/province law and as prescribed by each state board</li></ul>
Knowledge, Skills and Abilities<ul><li>
Must be able to pass the Company&rsquo;s internal presentation certification within thirty days of hire</li><li>
Ability to work a number of evenings and or weekends every month</li><li>
Ability to drive frequently</li><li>
Ability to obtain and maintain an insurance license if required by state/province</li><li>
Flexible hours but, at times must have the ability to work up to 12 hours in a day</li><li>
Ability to treat others with empathy and respect</li><li>
Knowledge of computers and some software</li><li>
Customer service skills</li></ul>
Compensation: $50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Postal Code: 73141-9699
Category (Portal Searching): Sales
Job Location: US-OK - Oklahoma City</div>

<div>Our associates celebrate lives. We celebrate our associates.
Entry-level role maintaining the grounds provided at a cemetery or funeral home location(s). Performs all groundskeeping and maintenance matters on the properties and maintains the overall appearance of a cemetery, mausoleum or funeral home location. Incumbent gains an understanding of how a cemetery operates.
JOB RESPONSIBILITIES
<ul><li>Mows grass, plows snow, waters lawns, fertilizes and trims shrubs, tends flower beds and regularly inspects assigned work areas to ensure proper standards are maintained</li><li>
Operates lawn and grounds equipment including push and power mowers, snow blowers, weed eaters, leaf blowers and other related power equipment</li><li>
Removes debris and trash from grounds. May include turning down vases and removing wilted flowers</li><li>
Participates on teams for openings and closings for interments, entombments and inurnments</li><li>
Assists in determining the location and layout of individual graves with assistance, complying with verification procedures</li><li>
May perform minor repairs to the cemetery, building systems or equipment</li><li>
May perform some of the duties associated with cremations such as maintaining inventory and complying with federal and state cremation regulations under supervision</li><li>
May assist in moving and installing burial vaults</li><li>
Must follow safety rules and ensure compliance with the operating procedures of corporate, federal, state and local regulations, including OSHA regulations and Safety and Environmental guidelines</li><li>
This is not intended to be an all-inclusive list of the essential functions or duties related to this job</li></ul>
MINIMUM Requirements
Education
<ul><li>High school diploma or equivalent required</li></ul>
Certification/License
Experience<ul><li>
Minimum (6) months relevant experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment</li><li>
Funeral industry experience preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledgehammer, lawn mower, weed trimmer and leaf blower</li><li>
Ability to accurately use measuring devices (i.e. tape measure, yard-stick, etc.)</li><li>
Ability to work in extreme weather conditions</li><li>
Physically agile and dexterous</li><li>
Ability to operate equipment in a safe and careful manner</li><li>
Ability to effectively work with others to accomplish tasks</li><li>
Ability to communicate effectively with associates, contractor personnel and client families</li><li>
Basic computer skills to enable retrieving and responding to email communications</li></ul>
Work CONDITIONS
<h2 class="jobSectionHeader">Work Environment</h2><ul><li>
Work outdoors during all seasons and weather conditions</li><li>
Comply with Field dress code policy</li></ul><h2 class="jobSectionHeader">
Work Postures</h2><ul><li>
Frequent, continuous periods of time standing, up 6 hours per day</li><li>
Climbing stairs to access buildings frequently</li></ul><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Lifting, pushing, pulling up to 50 pounds</li></ul><h2 class="jobSectionHeader">
Work Hours</h2><ul><li>
Working beyond &ldquo;standard&rdquo; hours as the need arises</li><li>
Schedule may fluctuate, if a need arises, to an earlier or a later shift</li></ul>
Compensation: 
Salary: $20.00/Hr 
Benefits: 
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 91740
Category (Portal Searching): Cemetery Maintenance
Job Location: US-CA - Glendora</div>

Groundskeeper

<div>Our associates celebrate lives. We celebrate our associates.
This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.
JOB RESPONSIBILITIES
Funeral Services<ul><li>
Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased</li><li>
Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn</li><li>
Greet visitors, provide programs, answers questions, and provide funeral services information</li><li>
May serve as pallbearer</li><li>
May drive families to cemetery site</li><li>
Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers</li></ul>
Office Assistance
<ul><li>Courteously answer phones, screen callers, and take &lsquo;first call&rsquo; information</li><li>
Notify staff members when appointments arrive and escort guests to appropriate room</li><li>
Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming</li><li>
Review a variety of documents for accuracy</li><li>
Data entry of document information into proprietary systems</li><li>
Receive deliveries</li><li>
Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task</li></ul>
Driver and vehicle maintenance
<ul><li>Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family&rsquo;s residence, care center, or funeral home</li><li>
May transport the deceased to funeral home</li><li>
Wash, vacuum, and clean vehicles to ensure vehicle is presentable</li><li>
Fuels vehicles as necessary; following safety guidelines and expenditure processes</li></ul>
MINIMUM Requirements
Education
<ul><li>High School Diploma or equivalent</li></ul>
Certification/License<ul><li>
Valid state issued driver&rsquo;s license with an acceptable driving record</li></ul>
Experience<ul><li>
No prior work experience required</li><li>
Funeral industry experience preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Ability to follow instructions given over the phone or in person</li><li>
Ability to use personal computer and type</li><li>
Ability to work and communicate effectively with others</li><li>
Ability to work with kindness and compassion for the deceased and their families</li><li>
Ability to maintain composure in challenging situations</li><li>
Good verbal and written communications skills</li><li>
Ability to maintain confidentiality</li><li>
Ability to work with colleagues to accomplish tasks</li><li>
Ability to work evenings and weekends</li><li>
Ability to lift up to 50 pounds; push/pull up to 200 pounds</li></ul>
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:<h2 class="jobSectionHeader">
Work Environment</h2><ul><li>
Work indoors and outdoors during all seasons and weather conditions</li><li>
Professional Dress is required when in contact with families</li><li>
Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions</li></ul><h2 class="jobSectionHeader">
Work Postures</h2><ul><li>
Frequent, continuous periods of time standing, up 6 hours per day</li><li>
Climbing stairs to access buildings frequently</li></ul><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Ability to lift up to 50 pounds; push/pull up to 200 pounds</li><li>
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li></ul><h2 class="jobSectionHeader">
Work Hours</h2><ul><li>
Working beyond &ldquo;standard&rdquo; hours, including weekends, nights and holidays</li><li>
Local travel</li></ul>
Compensation:
Salary: $18.00/hr 
Benefits:
Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code: 92505
Category (Portal Searching): Operations
Job Location: US-CA - Riverside</div>

Funeral Attendant (part-time)

<div>Our associates celebrate lives. We celebrate our associates.
Participates in openings and closings for interments, entombments, inurnments, and disinterment as well as the installation of memorials and markers. Performs grounds and facilities maintenance.<ul><li>
Performs openings &amp; closings for burials, entombments and inurnments</li><li>
Sets, installs, and assembles foundations, memorials, and markers</li><li>
Installs outer burial containers</li><li>
Handles and completes work orders from client families as it pertains to individual grave and marker maintenance</li><li>
Responds to and completes requests for service/work orders</li><li>
Conducts Interment Verification Procedures</li><li>
Conducts 25 foot radius preparation for burials and ensures the area is clean and neat</li><li>
Fills grave, tamps, seeds or sods</li><li>
Adheres to all Company safety rules and Universal Precautions</li><li>
Maintains and protects Company assets by performing regular preventive maintenance on machines, equipment and facilities</li><li>
Maintains a clean and orderly work area</li><li>
Completes Dignity University courses and other training as assigned</li><li>
Adheres to all standards of the Dignity Memorial Promise</li><li>
Performs all other duties as assigned by management</li></ul>
MINIMUM Requirements
Education<ul><li>
High School degree or equivalent</li></ul>
Experience<ul><li>
Minimum of six (6) months experience operating standard equipment</li></ul>
Licenses<ul><li>
Acceptable driving record and applicable license(s) to operate equipment/vehicles</li></ul>
Knowledge, Skills and Abilities:<ul><li>
Ability to operate hand-held tools and equipment, including, but not limited to a shovel, pick, rake, sledge hammer, lawn mower, weed trimmer, leaf blower, chain saw and pump</li><li>
Ability to operate mechanical equipment including, but not limited to, a dump truck, tractor, utility vehicle, marker trailed, dump trailer, jack hammer, tamper and backhoe</li><li>
Ability to accurately use measuring devices (i.e. tape measure, yardstick, etc.)</li><li>
Ability to communicate effectively with fellow associates, contractor personnel and client families Ability to lift heavy objects up to 30 lbs.</li><li>
Ability to work in various adverse weather conditions</li><li>
Understands safety and security issues and implications</li><li>
Mechanical aptitude</li></ul>
Postal Code: 27106
Category (Portal Searching): Cemetery Maintenance
Job Location: US-NC - Winston-Salem</div>

Cemetery Services Specialist

Join Service Corporation International and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Service Corporation International

About Company

Sales Professional - Inside Sales

Administrative Assistant

Sales Professional - Outside Sales

Sales Professional - Inside Sales

Groundskeeper

Funeral Attendant (part-time)

Cemetery Services Specialist