Qureos Mentor

Service Corporation International

<div>Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
<ul><li>Prepares death certificates, prayer cards and related documents</li>
<li>Completes required permits and or certificates</li>
<li>Prepares and processes Veteran&rsquo;s Paperwork</li>
<li>Prepares marker monument placement paperwork</li>
<li>Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules</li>
<li>Prepares and distributes daily schedules, reports, and documents</li>
<li>Receives and processes payments and contracts</li>
<li>Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers</li>
<li>Orders office supplies</li>
<li>Oversees the processing of installation orders to grounds and maintenance departments</li>
<li>Processes accounts payable transactions</li>
<li>Assists with the preparation of obituaries</li>
<li>Assists Location Management, Sales, Family Service Counselors and payroll as needed</li>
<li>Acts as backup to Receptionist</li>
<li>Greets family members and friends</li>
<li>Communicates client family&rsquo;s needs promptly and accurately to the appropriate staff member</li>
<li>Conveys a sense of concern and empathy with client family members at all times</li>
<li>Responds to customer inquiries via telephone, internet and in person</li>
<li>Maintains professional and cooperative relationships with county clerk, medical examiner and physicians</li>
</ul>MINIMUM REQUIREMENTS
Education
<ul><li>High School or equivalent</li>
</ul>Experience
<ul><li>1 - 2 years of experience in an office clerical or customer service capacity required</li>
<li>Experience working in a customer-focused and fast-paced professional environment required</li>
</ul>Knowledge, Skills &amp; Abilities
<ul><li>Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience</li>
<li>MS Office Suite experience preferred</li>
<li>Basic mathematics skills required</li>
<li>Good verbal and written communication skills</li>
<li>Strong organizational skills and detail oriented</li>
<li>High level of compassion and integrity</li>
<li>Ability to maintain confidentiality</li>
</ul>Compensation:
Salary: $18.00/hr -$20.00/Hr
Benefits:
MedicalDentalVisionFlexible Spending Accounts (health care and dependent care) *Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information
Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
Postal Code: 91345
Category (Portal Searching): Administration and Clerical
Job Location: US-CA - Mission Hills
Job Profile ID: F00216
Time Type: Full time
Location Name: Eden Memorial Park - Groman Eden Mortuary</div>

Field Operations Support Assistant

<div>Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Responsible for optimizing SCI consumer-facing online products &amp; services site experience including onsite and off-site vendor management and ensuring the sites are fulfilling brand promise as well as increasing site traffic to ultimately increase sales.
JOB RESPONSIBILITIES
Manage SCI Funeral and Memorial Planning Site
<ul><li>Identify and manage all onsite enhancements, gaining consensus across teams, drafting business requirements, prioritizing features, optimizing the user experience, managing content and design development, and ensuring timely releases of these enhancements</li>
<li>Direct both internal and external teams to accomplish this objective</li>
<li>Evaluate and contribute to information design and content organization; work with UX partners to develop wireframes and user flows; oversee user testing/research</li>
<li>Ensure legal and editorial approval workflow for content creation</li>
<li>Work with the Brand Marketing team to ensure a consistent look, feel and voice throughout all digital products &amp; services</li>
<li>Identify and act upon opportunities for improvement on existing site functionality</li>
<li>Research site issues and resolve or prioritize the resolutions efficiently</li>
<li>Project manage the enhancements to ensure timely delivery</li>
<li>Keep current with emerging web technologies &amp; best practices in usability &amp; design</li>
<li>Drive site traffic</li>
<li>Analyze results and marketing plans continuously to ensure optimization; develop thoughtful, insightful reports in order to manage the communication of findings with leadership</li>
</ul>Oversee Online Products &amp; Services and Identify New Service Offerings
<ul><li>Develop quantifiable goals for each product/service offering and oversee all necessary steps to accomplish goals</li>
<li>Manage the development of KPI reports and share with leadership daily/weekly/monthly</li>
<li>Establish and maintain strategic online partnerships</li>
<li>Lead meetings with all interested groups (marketing, products, legal, third-party service providers, etc.) to evaluate performance of products/services and identify any changes</li>
<li>Partner with other members of the digital team and external partners to drive traffic to the products/services and improve click-thru/purchases</li>
<li>Oversee A/B testing and multivariate testing implementation to optimize results</li>
<li>Create/manage SLAs (Service Level Agreements) to ensure customer satisfaction</li>
<li>Constantly consider and test other online product and service initiatives</li>
</ul>Managing Staff
<ul><li>Day to day management of staff including performance management, development, coaching, salary planning, succession planning, hiring, disciplining. Establishes annual goals that support department and company objectives.</li>
<li>Manage staff workload, priorities, and deadlines renegotiating as appropriate in a dynamic environment.</li>
<li>Responsible for ensuring ongoing staff training on processes, procedures, and policies.</li>
</ul>MINIMUM REQUIREMENTS
Education:
<ul><li>Bachelor&rsquo;s Degree in Digital Marketing, E-Commerce, Industrial Design or related field</li>
</ul>Experience:
<ul><li>At least nine (9) years&rsquo; developing digital products/services and e-Commerce experience</li>
<li>Experience with content management systems and integration with ecommerce platforms</li>
<li>Experience managing company-wide projects, managing stakeholders, leading meetings, developing project plans as well as delivering on-time and within budget.</li>
<li>Knowledge of outbound targeted campaign planning and execution for the business-to-consumer space</li>
<li>Understanding of coding principles and web technologies</li>
<li>Experience with SEO and conversion strategies</li>
</ul>Knowledge, Skills &amp; Abilities:
<ul><li>Analytical and business acumen; quick to recognize trends and revenue opportunities</li>
<li>Clear and articulate verbal and written communication skills</li>
<li>Ability to delegate, manage, and prioritize the work of others as well as self-manage workload to achieve deadlines; re-negotiating as appropriate in a dynamic environment</li>
</ul>Work Conditions
When considering the work environment associated with this job, the following factors may apply:
Work Environment
<ul><li>Work indoors during all seasons and weather conditions</li>
<li>Occasional local and/or multiple location traveling required</li>
<li>Standard business dress is required</li>
</ul>Work Postures
<ul><li>Sitting continuously for many hours per day, up to 6 hours per day</li>
</ul>Physical Demands
<ul><li>Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li>
</ul>Work Hours
<ul><li>Working a number of evenings every month; occasional weekend work</li>
</ul>Postal Code: 77019
Category (Portal Searching): Marketing and Advertising
Job Location: US-TX - Houston
Job Profile ID: C00699
Time Type: Full time
Location Name: SCI Corporate Office</div>

Digital Products Manager

Join Service Corporation International and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Service Corporation International

ABOUT_COMPANY

Field Operations Support Assistant

Digital Products Manager