Qureos Mentor

Service Corporation International

<div>Our associates celebrate lives. We celebrate our associates.
The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.
JOB RESPONSIBILITIES
Transfers<ul><li>
Safely drives company owned professional vehicles to perform &ldquo;first call&rdquo; transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification</li><li>
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures</li><li>
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression</li><li>
Enters deceased event information into proprietary software according to company procedures</li><li>
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets</li></ul>
Vehicle Maintenance<ul><li>
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable</li><li>
Fuels vehicles as necessary</li><li>
Follows safety guidelines and expenditure processes</li><li>
Maintains personal protective and transfer supplies in vehicles including cleaning products</li><li>
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection</li></ul>
minimum Requirements
Education
<ul><li>High School Diploma or equivalent</li></ul>
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li></ul>
Experience<ul><li>
At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Ability work schedule to support business needs including weekends and nights</li><li>
Ability to work on-call weekends, nights and holidays rotation</li><li>
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds</li></ul><ul><li>
Ability to drive in hazardous, heavy traffic, and weather conditions</li><li>
Basic computer skills required</li></ul>
WORK CONDITIONS
<h2 class="jobSectionHeader">Work Environment</h2><ul><li>
Work indoors and or outdoors during all seasons and weather conditions</li><li>
Local and/or multiple location traveling required</li><li>
Comply with Field dress code policy</li></ul><h2 class="jobSectionHeader">
Work Postures</h2><ul><li>
Frequent, continuous periods of time standing, up 6 hours per day</li><li>
Climbing stairs to access buildings frequently</li></ul><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li><li>
Lifting, pushing, pulling up to 75 pounds</li></ul><h2 class="jobSectionHeader">
Work Hours</h2><ul><li>
Working beyond &ldquo;standard&rdquo; hours as the need arises</li><li>
Local travel up to 100% using company vehicle</li></ul>
Postal Code: 76012
Category (Portal Searching): Operations
Job Location: US-TX - Arlington</div>

Transfer Specialist

<div>Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
<ul><li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li><li>
Obtains referrals from families served by the location</li><li>
Networks and builds community and civic relationships</li><li>
Explains and presents presentations to families served and referred families</li><li>
Maintains and tracks activity levels to ensure productivity</li></ul>
Build Relationships with Families<ul><li>
Responds to client inquiries in a timely, respectful, sensitive and professional manner</li><li>
Connects with families through listening, honest communication and genuine concern</li><li>
Develops an understanding of each family&rsquo;s unique needs and offers solutions that provide value to them</li><li>
Stays in touch with families to ensure satisfaction</li><li>
Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>
Follows through on all customer problems and requests</li><li>
Builds trust-based relationships to earn the right to ask for referrals</li><li>
Earns the right to gain referrals to offer protection to protect family members, and the family&rsquo;s relatives and friends, by educating them on the benefits of pre-planning</li></ul>
Teamwork
<ul><li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li><li>
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li><li>
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li><li>
Shares family concerns with rest of the SCI team</li></ul>
Minimum Requirements
Education
<ul><li>High school diploma or equivalent</li><li>
1-2 years of college or an equivalent of education and experience</li></ul>
Experience<ul><li>
High school equivalency and 1-2 years of college or an equivalent of education and experience</li><li>
1-2 years of customer service or sales industry experience preferred</li></ul> 
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li><li>
Insurance license if required by state/province law and as prescribed by each state board</li></ul>
Knowledge, Skills and Abilities<ul><li>
Must be able to pass the Company&rsquo;s internal presentation certification within thirty days of hire</li><li>
Ability to work a number of evenings and or weekends every month</li><li>
Ability to drive frequently</li><li>
Ability to obtain and maintain an insurance license if required by state/province</li><li>
Flexible hours but, at times must have the ability to work up to 12 hours in a day</li><li>
Ability to treat others with empathy and respect</li><li>
Knowledge of computers and some software</li><li>
Customer service skills</li></ul>
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
#SCI
Postal Code: 19053
Category (Portal Searching): Sales
Job Location: US-PA - Trevose</div>

Sales Professional - Inside Sales

<div>Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional - Inside Sales serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
<ul><li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li><li>
Obtains referrals from families served by the location</li><li>
Networks and builds community and civic relationships</li><li>
Explains and presents presentations to families served and referred families</li><li>
Maintains and tracks activity levels to ensure productivity</li></ul>
Build Relationships with Families<ul><li>
Responds to client inquiries in a timely, respectful, sensitive and professional manner</li><li>
Connects with families through listening, honest communication and genuine concern</li><li>
Develops an understanding of each family&rsquo;s unique needs and offers solutions that provide value to them</li><li>
Stays in touch with families to ensure satisfaction</li><li>
Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>
Follows through on all customer problems and requests</li><li>
Builds trust-based relationships to earn the right to ask for referrals</li><li>
Earns the right to gain referrals to offer protection to protect family members, and the family&rsquo;s relatives and friends, by educating them on the benefits of pre-planning</li></ul>
Teamwork
<ul><li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li><li>
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li><li>
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li><li>
Shares family concerns with rest of the SCI team</li></ul>
MINIMUM REQUIREMENTS
Education
<ul><li>High school diploma or equivalent</li><li>
1-2 years of college or an equivalent of education and experience</li></ul>
Experience<ul><li>
High school equivalency and 1-2 years of college or an equivalent of education and experience</li><li>
1-2 years of customer service or sales industry experience preferred</li></ul> 
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li><li>
Insurance license if required by state/province law and as prescribed by each state board</li></ul>
Knowledge, Skills and Abilities<ul><li>
Must be able to pass the Company&rsquo;s internal presentation certification within thirty days of hire</li><li>
Ability to work a number of evenings and or weekends every month</li><li>
Ability to drive frequently</li><li>
Ability to obtain and maintain an insurance license if required by state/province</li><li>
Flexible hours but, at times must have the ability to work up to 12 hours in a day</li><li>
Ability to treat others with empathy and respect</li><li>
Knowledge of computers and some software</li><li>
Customer service skills</li></ul>
Target Compensation Range: $50,000 to $100,000 annually. The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
#SCI
Postal Code: 92020
Category (Portal Searching): Sales
Job Location: US-CA - EI Cajon</div>

<div>Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Job Responsibilities
Lead Generation
<ul><li>Holds self-accountable for prospecting a minimum of 1-2 hours each day</li><li>
Obtains referrals from families served by the location</li><li>
Networks and builds community and civic relationships</li><li>
Explains and presents presentations to families served and referred families</li><li>
Maintains and tracks activity levels to ensure productivity</li></ul>
Build Relationships with Families<ul><li>
Responds to client inquiries in a timely, respectful, sensitive and professional manner</li><li>
Connects with families through listening, honest communication and genuine concern</li><li>
Develops an understanding of each family&rsquo;s unique needs and offers solutions that provide value to them</li><li>
Stays in touch with families to ensure satisfaction</li><li>
Prepares for all appointments and performs all procedures with professionalism and attention to detail</li><li>
Follows through on all customer problems and requests</li><li>
Builds trust-based relationships to earn the right to ask for referrals</li><li>
Earns the right to gain referrals to offer protection to protect family members, and the family&rsquo;s relatives and friends, by educating them on the benefits of pre-planning</li></ul>
Teamwork
<ul><li>Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future</li><li>
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service</li><li>
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales</li><li>
Shares family concerns with rest of the SCI team</li></ul>
Minimum Requirements
Education
<ul><li>High school diploma or equivalent</li><li>
1-2 years of college or an equivalent of education and experience</li></ul>
Experience<ul><li>
High school equivalency and 1-2 years of college or an equivalent of education and experience</li><li>
1-2 years of customer service or sales industry experience preferred</li></ul> 
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li><li>
Insurance license if required by state/province law and as prescribed by each state board</li></ul>
Knowledge, Skills and Abilities<ul><li>
Must be able to pass the Company&rsquo;s internal presentation certification within thirty days of hire</li><li>
Ability to work a number of evenings and or weekends every month</li><li>
Ability to drive frequently</li><li>
Ability to obtain and maintain an insurance license if required by state/province</li><li>
Flexible hours but, at times must have the ability to work up to 12 hours in a day</li><li>
Ability to treat others with empathy and respect</li><li>
Knowledge of computers and some software</li><li>
Customer service skills</li><li>
Target Compensation Range: $50,000 to $100,000 annually. 
The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.
(Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked)</li></ul>
Postal Code: 32136
Category (Portal Searching): Sales
Job Location: US-FL - Flagler Beach</div>

<div>Our associates celebrate lives. We celebrate our associates.
Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.
JOB RESPONSIBILITIES
<ul><li>Convert Company provided leads into sales.</li><li>
Maintain a network of customers from Company provided leads.</li><li>
Builds and maintains a network of sources from which to identify new sales leads.</li><li>
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.</li><li>
Demonstrates the functions and utility of products or services to customers based on their needs.</li><li>
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.</li><li>
Daily use of SalesForce or applicable CRM system.</li><li>
Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.</li><li>
Report daily, weekly, monthly sales and appointments to Sales Manager</li><li>
Comply with industry compliance during the entire sales process</li><li>
Other responsibilities as assigned.</li></ul>
MINIMUM Requirements
Education
<ul><li>High school diploma or Equivalent</li></ul>
Certification/License<ul><li>
Appropriate Funeral Director License in Specific States Only</li><li>
First 30 days of employment complete PAA Curriculum Certification Dignity University</li></ul>
Experience<ul><li>
2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)</li><li>
1-2 years of industry experience (preferred but not required)</li><li>
3-5 years in transferable experience</li></ul>
Knowledge, Skills and Abilities<ul><li>
Exceptional level of professionalism</li><li>
Strong telephone, interpersonal and communications skills</li><li>
High level of compassion and integrity</li><li>
Strong &ldquo;one call/visit close&rdquo; ability</li><li>
Must be able to multi task, set priorities and manage appointments</li><li>
Experience with in-home and/or seminar based sales preferred</li><li>
Proficient computer skills required, with experience working on a tablet preferred</li><li>
Independent, self-reliant, and self-motivated</li></ul><ul><li>
Excellent Customer Service Skills.</li><li>
Conveys information clearly and concisely in written and spoken communication</li><li>
Resolves problems and provides solutions to customers in a timely manner</li><li>
Time management and organizational skills</li><li>
Entry level Microsoft Office Suite (Word, Excel, Outlook)</li><li>
Reliable transportation</li><li>
Own a Cellphone</li></ul>
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:<h2 class="jobSectionHeader">
Work Environment</h2><ul><li>
Work indoors and outdoors during all seasons and weather conditions</li><li>
Limited amount of local and/or multiple location traveling</li><li>
Traveling to customer&rsquo;s homes and local Business</li><li>
Business casual attire is required when in contact with customers.</li></ul><h2 class="jobSectionHeader">
Work Postures</h2><ul><li>
Frequent, continuous periods of time standing</li><li>
Sitting continuously for many hours per day</li><li>
May required climbing stairs to access buildings frequently</li></ul><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage</li><li>
Move, push and pull up to 25 lbs.</li><li>
Driving to and from appointments</li></ul><h2 class="jobSectionHeader">
Work Hours</h2><ul><li>
This outside sales position may require varied work hours depending on customer needs.</li><li>
Travel locally with the distance varying depending on the market.</li></ul>
Postal Code: 60515
Category (Portal Searching): Sales
Job Location: US-IL - Downers Grove</div>

Outside Sales Advisor

<div>Our associates celebrate lives. We celebrate our associates.
This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required.
JOB RESPONSIBILITIES
Funeral Services<ul><li>
Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased</li><li>
Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn</li><li>
Greet visitors, provide programs, answers questions, and provide funeral services information</li><li>
May serve as pallbearer</li><li>
May drive families to cemetery site</li><li>
Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers</li></ul>
Office Assistance
<ul><li>Courteously answer phones, screen callers, and take &lsquo;first call&rsquo; information</li><li>
Notify staff members when appointments arrive and escort guests to appropriate room</li><li>
Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming</li><li>
Review a variety of documents for accuracy</li><li>
Data entry of document information into proprietary systems</li><li>
Receive deliveries</li><li>
Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task</li></ul>
Driver and vehicle maintenance
<ul><li>Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family&rsquo;s residence, care center, or funeral home</li><li>
May transport the deceased to funeral home</li><li>
Wash, vacuum, and clean vehicles to ensure vehicle is presentable</li><li>
Fuels vehicles as necessary; following safety guidelines and expenditure processes</li></ul>
MINIMUM Requirements
Education
<ul><li>High School Diploma or equivalent</li></ul>
Certification/License<ul><li>
Valid state issued driver&rsquo;s license with an acceptable driving record</li></ul>
Experience<ul><li>
No prior work experience required</li><li>
Funeral industry experience preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Ability to follow instructions given over the phone or in person</li><li>
Ability to use personal computer and type</li><li>
Ability to work and communicate effectively with others</li><li>
Ability to work with kindness and compassion for the deceased and their families</li><li>
Ability to maintain composure in challenging situations</li><li>
Good verbal and written communications skills</li><li>
Ability to maintain confidentiality</li><li>
Ability to work with colleagues to accomplish tasks</li><li>
Ability to work evenings and weekends</li><li>
Ability to lift up to 50 pounds; push/pull up to 200 pounds</li></ul>
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:<h2 class="jobSectionHeader">
Work Environment</h2><ul><li>
Work indoors and outdoors during all seasons and weather conditions</li><li>
Professional Dress is required when in contact with families</li><li>
Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions</li></ul><h2 class="jobSectionHeader">
Work Postures</h2><ul><li>
Frequent, continuous periods of time standing, up 6 hours per day</li><li>
Climbing stairs to access buildings frequently</li></ul><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Ability to lift up to 50 pounds; push/pull up to 200 pounds</li><li>
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li></ul><h2 class="jobSectionHeader">
Work Hours</h2><ul><li>
Working beyond &ldquo;standard&rdquo; hours, including weekends, nights and holidays</li><li>
Local travel</li></ul>
Compensation:
Salary: $17.00/hr
Benefits:
Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code: 92054
Category (Portal Searching): Operations
Job Location: US-CA - Oceanside</div>

Funeral Attendant (part-time)

<div>Our associates celebrate lives. We celebrate our associates.
SCIDirect is seeking a detail-oriented and service-driven Customer Service Specialist to join our team in Plantation, FL. This role is responsible for delivering timely, accurate, and professional customer support in a high-volume call queue environment. The ideal candidate will excel in multitasking, demonstrate strong organizational skills, and maintain a positive, customer-focused attitude while handling billing inquiries, contract updates, cancellations, and merchandise returns.<div>
Key Responsibilities 
<ul><li>Provide prompt, courteous, and professional customer interactions within an automatic call distribution (ACD) queue environment.</li><li>Deliver billing and account support to internal and external customers, including:</li></ul>
o Status updates on change requests 
o Refund processing 
o Cancellation requests 
o Payment applications 
<ul><li>Accurately update customer information in the contract management system in accordance with company policies and customer requests.</li><li>Process cancellation requests and coordinate merchandise returns with the manufacturer.</li><li>Track and monitor the delivery status of returned merchandise.</li><li>Maintain accurate documentation and ensure compliance with company guidelines and procedures.</li><li>Collaborate with internal departments to resolve customer issues efficiently and effectively.</li></ul></div><div>
Qualifications &amp; Skills 
<ul><li>Detail-Oriented: Strong accuracy and attention to detail in data entry and documentation.</li><li>Customer-Focused Mindset: Positive attitude with a commitment to delivering exceptional</li></ul>
service. 
<ul><li>Multitasking Ability: Capable of managing multiple priorities in a fast-paced environment.</li><li>Organizational Skills: Strong time management and prioritization skills.</li><li>Technical Proficiency:</li></ul>
o Advanced proficiency in Microsoft Excel (required) 
o Working knowledge of other Microsoft Office applications 
<ul><li>Experience Required:</li></ul>
o Prior experience in customer service 
o Billing and payment processing experience 
o Data entry experience 
Core Competencies 
<ul><li>Excellent verbal and written communication skills</li><li>Active listening and problem-solving abilities</li><li>Strong understanding of company products, services, and policies</li><li>Ability to apply policies effectively when performing administrative tasks</li><li>Professionalism and teamwork</li></ul></div>
These qualifications are essential for success in this position, as you will be expected to manage 
various tasks simultaneously. You should have excellent communication and customer service 
skills, a strong understanding of company products, services, and policies, and the ability to apply 
them effectively when completing administrative duties. Listening, understanding, and clear 
communication with both customers and employees are vital components of this role.
Postal Code: 33317
Category (Portal Searching): Finance and Accounting
Job Location: US-FL - Plantation</div>

Customer Service Specialist

Join Service Corporation International and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Service Corporation International

About Company

Transfer Specialist

Sales Professional - Inside Sales

Sales Professional - Inside Sales

Sales Professional - Inside Sales

Outside Sales Advisor

Funeral Attendant (part-time)

Customer Service Specialist