Qureos Mentor

Service Corporation International

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The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.
JOB RESPONSIBILITIES
Transfers<ul><li>
Safely drives company owned professional vehicles to perform &ldquo;first call&rdquo; transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification</li><li>
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures</li><li>
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression</li><li>
Enters deceased event information into proprietary software according to company procedures</li><li>
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets</li></ul>
Vehicle Maintenance<ul><li>
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable</li><li>
Fuels vehicles as necessary</li><li>
Follows safety guidelines and expenditure processes</li><li>
Maintains personal protective and transfer supplies in vehicles including cleaning products</li><li>
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection</li></ul>
minimum Requirements
Education
<ul><li>High School Diploma or equivalent</li></ul>
Licenses<ul><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li></ul>
Experience<ul><li>
At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Ability work schedule to support business needs including weekends and nights</li><li>
Ability to work on-call weekends, nights and holidays rotation</li><li>
Ability to lift up to 75 pounds; push/pull up to 200 pounds</li></ul><ul><li>
Ability to drive in hazardous, heavy traffic, and weather conditions</li><li>
Basic computer skills required</li></ul>
WORK CONDITIONS
<h2 class="jobSectionHeader">Work Environment</h2><ul><li>
Work indoors and or outdoors during all seasons and weather conditions</li><li>
Local and/or multiple location traveling required</li><li>
Comply with Field dress code policy</li></ul><h2 class="jobSectionHeader">
Work Postures</h2><ul><li>
Frequent, continuous periods of time standing, up 6 hours per day</li><li>
Climbing stairs to access buildings frequently</li></ul><h2 class="jobSectionHeader">
Physical Demands</h2><ul><li>
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li><li>
Lifting, pushing, pulling up to 75 pounds</li></ul><h2 class="jobSectionHeader">
Work Hours</h2><ul><li>
Working beyond &ldquo;standard&rdquo; hours as the need arises</li><li>
Local travel up to 100% using company vehicle</li></ul>
Postal Code: 23229
Category (Portal Searching): Operations
Job Location: US-VA - Richmond</div>

Transfer Specialist (part-time)

<div>Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.
JOB RESPONSIBILITIES
Revenue Generation<ul><li>
Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial&reg; Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.</li><li>
Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family&rsquo;s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.</li><li>
Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.</li></ul>
Prospecting
<ul><li>Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends</li><li>
Obtains referrals from families served through after care visits (ACV).</li><li>
Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.</li></ul>
Build Relationships with Families
<ul><li>Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern</li><li>
Supports families in time of grief with acts of kindness; attends services and/or receptions.</li><li>
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future</li></ul>
Teamwork
<ul><li>Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes</li><li>
Shares family concerns with rest of the SCI team</li></ul>
MINIMUM REQUIREMENTS
Education<ul><li>
High school diploma or equivalent required</li><li>
college coursework preferred</li></ul> 
License<ul><li>
Funeral Directors License where required by state law</li><li>
Life Insurance license where required by state law; company will support obtaining licensing</li><li>
Current state/province issued driver&rsquo;s license with an acceptable driving record</li></ul>
Experience<ul><li>
Sales experience preferred</li><li>
Industry experience a plus</li><li>
Previous Customer Relationship Management (CRM) systems experience a plus</li></ul>
Skills and Abilities<ul><li>
Computer and technology skills</li><li>
Goal oriented self-starter</li><li>
Public speaking ability; comfortable presenting to small groups</li><li>
Ability to work well in a team, as well as independently</li><li>
Ability to work a significant number of evenings and weekends</li><li>
Bilingual is a plus</li></ul>
Target Compensation Range: $50,000 to $100,000 annually.
Postal Code: 33071-6026
Category (Portal Searching): Sales
Job Location: US-FL - Coral Springs</div>

Sales Professional - Outside Sales

<div>Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.
JOB RESPONSIBILITIES<ul><li>
Greets guests and visitors, offering assistance when entering the building</li><li>
Notifies staff members when appointments arrive and escorts guests to appropriate room</li><li>
Answers routine questions associated with services, products, location directions, etc.</li><li>
Immediately notifies and involves management with customer service and security issues</li><li>
Receives deceased belongings from family and follows chain of custody procedures</li><li>
Answers, screens, and routes incoming calls to appropriate staff members</li><li>
Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.</li><li>
Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture</li><li>
Receives incoming mail and packages</li><li>
Maintains organized and current electronic and paper files and records, such as deeds and trust files</li><li>
May perform light typing, proofreading, data entry or printing</li></ul>
MINIMUM REQUIREMENTS
Education<ul><li>
High School Diploma or equivalent</li></ul>
Experience
<ul><li>Six months general office, receptionist, or administrative support experience preferred</li><li>
Proficient at operating telephones, fax, copier</li></ul>
Knowledge, Skills and Abilities<ul><li>
Working knowledge of MS Office Suite</li><li>
Clear and professional speaking voice and tone</li><li>
Professional interpersonal skills to handle sensitive and confidential situations</li><li>
Position continually requires demonstrated poise, tact and diplomacy</li><li>
Ability to work schedule including Saturday and or Sunday and beyond standard business hours</li></ul>
Postal Code: 48152
Category (Portal Searching): Administration and Clerical
Job Location: US-MI - Livonia</div>

Receptionist (part-time)

<div>Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Develops Campaign Programs to increase market share and conversion rates that ultimately increase lead generations, sales, and profitable revenue growth. Assesses market and recommends Campaigns. Develops and project manages approved Campaigns throughout life cycle. Develops, tracks, trends, and reports on Key Performance Indicators (KPI) to assess Campaign effectiveness.
JOB RESPONSIBILITIES
Develop Campaign Programs<ul><li>
Assess the market demographic and industry constraints to propose appropriate Campaigns that will increase market share and profitable revenue growth. Develop proposals including target audience, budget, implementation timeline, program duration, KPIs, and internal or vendor resources. Leverage internal Marketing resources as appropriate. Ensures campaigns adhere to Branding standards and regulatory compliance.</li><li>
Present proposals to local, sales, and market management for review, input, and approval. Revise proposal as appropriate to obtain approval.</li></ul>
Implement Campaigns<ul><li>
Collaborates with internal and external resources to implement Campaigns on time and within budget. Obtain permits, insurance, products, literature, marketing materials, or similar to support campaigns. Order and schedule delivery of marketing materials, products, or resources to ensure availability.</li><li>
Develops power point and presents Campaign to internal sales associates and management teams to ensure target audience, KPIs, and sales team expectations.</li><li>
Timely, forwards campaign leads to sales management for further qualification and assessment.</li></ul>
Administration<ul><li>
Maintain and publish KPIs on ongoing Campaigns</li><li>
Develop and maintain a Campaign Playbook including Project Plan, KPIs, and lessons learned</li><li>
May observe sales team in order to identify areas to improve campaign execution</li><li>
Additional responsibilities as requested or assigned</li></ul>
Requirements
Education &amp; Licenses:<ul><li>
Bachelor&rsquo;s degree in Marketing, Communications, Funeral Sciences, or related discipline</li></ul>
Experience &amp; Knowledge:<ul><li>
At least six (6) years&rsquo; marketing or sales experience with progressively increasing responsibilities.</li><li>
At least two (2) years&rsquo; marketing or campaign experience with a demonstrable record of achieving KPIs. Campaign experience may include direct mail, branding, grass roots events, seminars, affinity relationships, or similar.</li></ul>
Skills &amp; Abilities:<ul><li>
Computer literate and proficient with MS Office, Word, Excel, and Power Point</li><li>
Understanding of market penetration, market demographics, campaign KPI analytics, and industry acumen</li></ul>
Work Conditions
When considering the work environment associated with this job, the following factors may apply:<ul><li>
Environment - Work is both indoors and outdoors regardless of seasonal weather; professional attire required when in contact with families</li><li>
Postures &ndash; Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings</li><li>
Physical Demands &ndash; Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage</li><li>
Hours &ndash; May work beyond standard hours or schedule as business needs arise</li><li>
Travel - limited amount of local and/or multiple location travel required</li></ul>
Postal Code: 77024
Category (Portal Searching): Sales
Job Location: US-TX - Houston</div>

Campaign Manager

Join Service Corporation International and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Service Corporation International

ABOUT_COMPANY

Transfer Specialist (part-time)

Sales Professional - Outside Sales

Receptionist (part-time)

Campaign Manager