Qureos Mentor

Seven Zones Travel

Seven Zones Travel is a UK-based travel agency providing comprehensive travel solutions including Umrah, Hajj, holiday packages, and flight bookings. We are looking for a Credit Controller Accounts *(recovery officer) BS in Accounting to manage and oversee customer payments, credit limits, and ensure healthy financial operations across our network.Key Responsibilities:<ul><li>Monitor customer accounts and ensure timely payments.</li><li>Maintain accurate records of all credit transactions.</li><li>Follow up with clients for overdue invoices and resolve payment issues.</li><li>Reconcile accounts and generate regular credit control reports.</li><li>Liaise with sales and finance teams to manage client credit limits.</li><li>Support monthly closing and financial audits.</li><li>Identify potential credit risks and report to management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>Proven experience in credit control, accounts receivable, or finance role.</li><li>Strong understanding of accounting principles.</li><li>Excellent communication and negotiation skills.</li><li>Proficiency in MS Excel and accounting software.</li><li>Attention to detail and ability to meet deadlines.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Recovery Officer Accounts Department

We are currently seeking a detail-oriented and experienced Female Quality Assurance (QA) Specialist to join our team. The QA Specialist will be responsible for monitoring and evaluating the performance of our Customer Service Support Agents, focusing primarily on call handling quality, customer interaction, and compliance with company standards.Key Responsibilities:<ul><li>Monitor and listen to customer service calls to ensure high standards of customer care.</li><li>Evaluate call recordings for accuracy, professionalism, and adherence to scripts and protocols.</li><li>Provide detailed feedback and reports to management and agents on performance.</li><li>Identify gaps in agent performance and suggest areas for training and improvement.</li><li>Collaborate with the training team to implement corrective actions.</li><li>Maintain accurate QA logs and documentation.</li><li>Ensure agents comply with company policies and customer service best practices.</li></ul>Requirements:<ul><li>Female candidate (due to team and cultural requirements).</li><li>EDUCATION: MUST O-LEVEL 0r A-Level</li><li>Previous experience in quality assurance or call center evaluation preferred.</li><li>Strong communication and analytical skills.</li><li>Excellent attention to detail.</li><li>Proficient in using call monitoring tools and reporting software.</li><li>Fluent in ENGLISH &ndash; both spoken and written.</li><li>Ability to work independently and maintain confidentiality.</li></ul>Preferred Qualifications:<ul><li>1+ year of experience in a customer service or call center QA role.</li><li>Experience in the travel, hospitality, or service industry is a plus.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Training and career development opportunities</li><li>Friendly and supportive work environment</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Quality Assurance Officer

Join Seven Zones Travel and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Seven Zones Travel

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Recovery Officer Accounts Department

Quality Assurance Officer