Qureos Mentor

Sheraton

<div>Position Overview The Sales Coordinator plays a vital role in supporting the hotel&rsquo;s sales and events team while gaining hands-on experience in the fast-paced world of hospitality. This position is ideal for someone who is eager to grow a career in hotel sales, event planning, or hospitality management. As a Sales Coordinator, you&rsquo;ll work alongside experienced leaders, collaborate with multiple departments, and gain the skills needed to advance into sales manager or event planning roles.
Key Responsibilities<ul>
<li>
Support the sales team with booking and coordinating weddings, meetings, conferences, and other events hosted at the hotel.</li>
<li>Respond promptly and professionally to client inquiries, providing accurate information about hotel services, packages, and amenities.</li>
<li>Maintain consistent communication with clients via phone and email, ensuring questions are answered and event details are confirmed.</li>
<li>Assist in preparing sales proposals, contracts, presentations, and banquet event orders (BEOs).</li>
<li>Prepare and distribute reports, client correspondence, and internal documentation.</li>
<li>Manage group room blocks and reservations in coordination with the reservations team.</li>
<li>Collaborate with internal departments&mdash;including banquet, catering, housekeeping, accounting, and reservations&mdash;to ensure seamless event execution.</li>
<li>Utilize hotel sales and event software (e.g., CI/TY or equivalent) to track leads, record client interactions, and generate event orders.</li>
<li>Perform administrative duties such as filing, data entry, scheduling, and maintaining office supplies.</li>
<li>Provide support to the Hotel Leadership Team on special projects and initiatives as assigned.</li>
</ul><h4 class="jobSectionHeader">Qualifications</h4>
Qualifications<ul>
<li>
Previous experience in hospitality, sales, or administrative support preferred.</li>
<li>Strong organizational and multitasking skills with attention to detail.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Proficiency in Microsoft Office Suite; experience with sales/event management software (such as CI/TY) a plus but not required</li>
<li>Ability to work collaboratively with multiple departments and deliver exceptional service under deadlines.</li>
<li>A positive, professional attitude with an interest in developing a career in hotel sales, events, or hospitality management.</li></ul></div>

Sales Coordinator

<div>Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
<div>JOB SUMMARY
Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Also works as a front desk agent during shift as needed.
ESSENTIAL JOB FUNCTIONS
</div>This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
<ul><li>Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier.</li><li>
Run audit reports/journals.
</li><li>Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
</li><li>Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.</li><li>
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.</li><li>
Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs.</li><li>
Ensure all reports and back-up vouchers are complete and filed properly.</li><li>
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).</li><li>
Review and correct discrepancies in the Front Desk System.</li><li>
Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.</li><li>
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</li><li>
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.</li><li>
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers&rsquo; checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.</li><li>
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
</li><li>Adheres to all company policies and procedures.</li><li>
Follows safety and security procedures and rules.</li><li>
Knows department fire prevention and emergency procedures.</li><li>
Utilizes protective equipment.</li><li>
Reports unsafe conditions to supervisor/manager.</li><li>
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.</li><li>
Provides for a safe work environment by following all safety and security procedures and rules.</li><li>
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).</li><li>
Assists other Front Desk Personnel when need.</li><li>
Perform any related duties as requested by supervisor/manager.</li></ul>
<div>KNOWLEDGE, SKILLS &amp; ABILITIES</div>
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable<ul><li>
Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.</li><li>
Basic mathematical skills and ability to operate a 10-key by touch.</li><li>
Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.</li><li>
Ability to access and accurately input information using a moderately complex computer.</li><li>
Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.</li><li>
Hearing and visual ability to observe and detect signs of emergency situations.</li></ul>
<div>PHYSICAL DEMANDS</div>
<ul><li>Ability to stand and move throughout front office and continuously performs essential job functions.</li><li>
Lifting up to 25 pounds maximum.</li><li>
Occasional twisting, bending, stooping, reaching, standing, walking.</li><li>
Frequent talking, hearing, seeing and smiling.
</li></ul>Benefits<ul><li>
401(k)</li><li>
Disability insurance</li><li>
Employee assistance program</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Room Discounts</li><li>
Employee Food and Beverage Discounts</li></ul>
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.</div>

Night Auditor

<div>Job Summary:
Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. 
Benefits:<ul><li>
Night shift differentials</li><li>
Weekly pay</li><li>
Cross-training opportunities</li><li>
Safe and quiet work environment</li></ul> 
Responsibilities:<ul><li>
Process late check-ins and early check-outs</li><li>
Reconcile and balance daily transactions</li><li>
Prepare nightly audit reports for management</li><li>
Ensure guest safety during overnight hours</li><li>
Handle guest requests or emergencies professionally</li></ul><h2 class="jobSectionHeader"> 
REQUIREMENTS</h2><ul><li>
High school diploma or GED, Strong math and data entry skills, Experience in hotel operations or bookkeeping is a plus, Comfortable working overnight alone &amp; Basic computer literacy</li></ul></div>

<div>POSITION PURPOSE
Maintains consistent attention to the Restaurant entrance and welcomes all guests with a smile and appropriate greeting.
ESSENTIAL RESPONSIBILITIES<ul><li>
Great and welcome all hotel guests and customers.</li><li>
Escorts guests to their tables and presents the menu to them.</li><li>
Communicates with the wait staff and other restaurant personnel to ensure the guests' experience meets company standards.
</li><li>Perform a variety of duties, which may include refilling beverages, setting tables, and cleaning eating/serving areas.
</li><li>Perform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, preparing food for the To-go areas, and properly cleaning and filling table condiments (salt &amp; pepper, sugar, napkins, ketchup and mustard bottles).</li><li>
Performs all other responsibilities as directed by management.</li><li>
All other duties assigned by managers and supervisors.</li></ul>
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:<ul><li>
Assist with any guest inquiry.</li><li>
Follow all company and safety and security policies and procedures.</li><li>
Report maintenance problems, safety hazards, accidents, or injuries.</li><li>
Perform other reasonable job duties as requested by direct and indirect Supervisors.
</li></ul>PHYSICAL DEMANDS<ul><li>
Environmental conditions are inside, a job is considered inside if staff spends approximately 75 percent or more of the time inside. Temperature is moderate and controlled by hotel environmental systems.</li><li>
Must be able to work in extreme temperatures like freezers (-10&deg;F) and kitchens (+110&deg;F), possible for one (1) hour or more.</li><li>
Must be able to stand and exert well-paced mobility for up to four (4) hours in length.</li><li>
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
</li><li>Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis.</li><li>
Must be able to lift up to 45 lbs. as needed.</li><li>
Must be able to push and pull carts and equipment weighing up to 250 lbs.
</li><li>Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening, and hearing ability and visual acuity.</li><li>
Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations.</li><li>
Talking and hearing occur continuously in the process of communicating with other staff, guests, and supervisors.</li><li>
Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception.</li><li>
Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.</li><li>
Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well.</li></ul>
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:<ul><li>
Must be able to speak, read, write, and understand the primary language used in the workplace.</li><li>
Requires good communication skills, both verbal and written.</li><li>
Must have excellent customer relations skills.
</li><li>Must be detail oriented with outstanding organizational and communication skills.</li><li>
Must possess basic computer skills.</li><li>
Must possess basic computational ability.
</li><li>Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.</li><li>
Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.</li><li>
Self-driven and able to work independently.</li><li>
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.</li></ul>
EDUCATION
High school or equivalent education required.
EXPERIENCE<ul><li>
Food service experience preferred.
</li><li>Customer service experience preferred.</li></ul>
LICENSES OR CERTIFICATIONS<ul><li>
Safe Server Alcohol &amp; Food Handlers certification preferred.</li></ul>
GROOMING
All Staff Members must maintain a neat, clean, and well-groomed appearance per Azul Hospitality standards. Refer to the property specific required grooming and uniform standards policy.
ATTENDANCE
Regular attendance in conformance with the standards, which may be established by Azul Hospitality, from time to time, is essential to the successful performance of this position. Staff with irregular attendance / tardiness will be subject to disciplinary action, up to and including termination of employment. Upon employment, all staff is required to fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities. Staff members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, staff members may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that a staff member in this position may be asked to perform from time to time.</div>

Mosaic Host/Hostess/Greeter ("Anfitrion/a de Restaurante'")

<div>Job Summary:
Join our housekeeping team as a dedicated Housekeeper committed to maintaining clean, comfortable, and welcoming guest rooms and public spaces. We are actively seeking individuals who take pride in attention to detail and have a strong work ethic. This role is key to ensuring our guests have a memorable stay through spotless accommodations. 
Benefits:<ul><li>
Weekly pay options</li><li>
Consistent scheduling</li><li>
On-the-job training</li><li>
Friendly and team-focused atmosphere</li></ul> 
Responsibilities:<ul><li>
Clean and sanitize guest rooms, bathrooms, and hallways</li><li>
Restock room supplies and linens</li><li>
Report maintenance issues to supervisors</li><li>
Follow safety and sanitation guidelines</li><li>
Assist with laundry or deep cleaning as needed</li></ul><h2 class="jobSectionHeader"> 
REQUIREMENTS</h2><ul><li>
Ability to lift up to 25 lbs and perform physical tasks, Previous cleaning experience preferred but not required, Attention to detail and time management skills, Ability to work independently &amp; Availability for weekend shifts</li></ul></div>

Housekeeper

Bartenders at Four Points by Sheraton are responsible for providing high-quality, approachable service to independent travelers by preparing and serving beverages according to Marriott and brand standards.<ul><li>Drink Preparation: Prepare and serve alcoholic and non-alcoholic beverages, including local craft beers through the Best Brews&reg; program.</li><li>Guest Interaction: Greet guests in a friendly, genuine manner, take orders accurately, and make tailored beverage and food recommendations.</li><li>Bar Operations: Set up and maintain the bar area, including stocking ice, glassware, and supplies, and ensuring all tools and tables are clean and sanitary.</li><li>Compliance: Verify guest identification for legal drinking age and monitor consumption to ensure responsible alcohol service in compliance with local laws.</li><li>Financial Handling: Process payments using point-of-sale TOAST (POS) systems, handle cash accurately, and complete end-of-shift reports or bank deposits.</li><li>Collaborative Support: Assist servers, cooks, and other team members with food delivery or general operational tasks as needed.</li></ul>Common Qualifications &amp; Requirements<ul><li>Experience: Typically requires at least 1 year of related bartending or customer service experience.</li><li>Education: A high school diploma or G.E.D. equivalent is generally required.</li><li>Certification: Must have or be able to obtain local liquor handling certifications (e.g., TIPS, CARE, or Serving It Right).</li><li>Skills: Strong communication, multitasking, and organizational skills are essential for managing high-volume shifts.</li><li>Physical Demands: Ability to stand or walk for extended periods (8+ hours) and lift, push, or pull up to 50 pounds.</li></ul>Experience:<ul><li>Bar: 1 year (Required)</li></ul>License/Certification:<ul><li>TIPS (Preferred)</li></ul>Ability to Commute:<ul><li>Bentonville, AR 72712 (Required)</li></ul>Work Location: In person

Hotel Bar Attendant

<div>Meet and greet guests as they arrive, offer choice of seating, escort to the dining table 
and present menu. 
 Read, maintain and make daily entries in the log book to coordinate communication 
between shifts and management. 
 Maintain proper set-up of the dining room. 
 Assist as needed or requested with service.
 
 Receive records and make any necessary arrangements for reservations and special 
functions in the restaurant. 
 Follow sustainability guidelines and practices. 
 Practice safe work habits, wear protective safety equipment and OSHA 
standards. 
 Perform other duties as requested by management.<ul><li>
High school diploma or equivalent .</li><li>
Previous customer service experience preferred.</li><li>
Work schedule varies and will include working on holidays and weekends.</li><li>
Requires standing for extended periods, walking, pushing, lifting up to 30 pounds,</li><li>
bending and reaching, stooping, kneeling, or crouching.</li></ul></div>

Host

Join Sheraton and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sheraton

About Company

Sales Coordinator

Night Auditor

Night Auditor

Mosaic Host/Hostess/Greeter ("Anfitrion/a de Restaurante'")

Housekeeper

Hotel Bar Attendant

Host