Qureos Mentor

Sheraton

<p>At Four Points by Sheraton, a bartender is viewed as the &quot;host of the space,&quot; responsible for creating a straightforward and honest atmosphere for independent travelers. The role combines high-quality beverage service with a proactive approach to guest satisfaction, often requiring you to act as a local guide or concierge for hotel guests.</p><p>Core Responsibilities</p><ul><li><b>Beverage &amp; Food Service:</b> Prepare and serve classic cocktails, mixed drinks, and micro-local offerings with precision. In some locations, this also includes preparing and cooking bar food items.</li><li><b>Guest Engagement:</b> Welcome travelers in a genuine, friendly manner, providing personalized recommendations and anticipating their needs.</li><li><b>Operational Management:</b> Maintain bar cleanliness, stock supplies (glassware, ice, paper products), and perform opening/closing duties such as counting the bank and completing cashier reports.</li><li><b>Safety &amp; Compliance:</b> Strictly verify guest identification for legal age and monitor consumption to prevent over-service, adhering to all state and local liquor laws.</li><li><b>Administrative Tasks:</b> Accurately process all payment methods through POS systems (TOAST) and resolve any financial discrepancies.</li></ul><p>Required Skills &amp; Qualifications</p><ul><li><b>Experience:</b> Typically requires a minimum of one to two years of bartending experience in a high-volume or hotel environment.</li><li><b>Technical Knowledge:</b> Strong understanding of spirits, wines, and cocktail recipes, along with basic math skills for cash handling.</li><li><b>Certifications:</b> Most roles require a valid Responsible Service of Alcohol (RSA) or state-mandated alcohol server permit.</li><li><b>Physical Ability:</b> Must be able to stand for entire shifts and lift or carry objects up to 50 pounds (e.g., glass racks, beverage containers)</li></ul><p>Pay: $15.00 - $15.50 per hour</p><p>Work Location: In person</p>

Bartender/Server

<div><p><b>Why work for The Sheraton San Diego Resort?</b></p>
<p>
If you are seeking an exciting opportunity in Hospitality offering an elevated guest experience &ndash; Sheraton San Diego Resort is a fit for you! Our culture is driven by our care for our guests and associates alike. Our mission is to be a resort where guests love to stay and our associates love to work!</p>
<p>
The Sheraton San Diego Resort is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a very complete benefit package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistant program, food provided.</p>
<p><b>
Summary of Job Description</b></p>
<p>
Effectively partner and support the Director of Human Resources and hotel operations to develop and execute HR strategies. The Assistant Director of Human Resources is responsible for supporting employee engagement, labor relations, benefits, leave administration, workers comp, learning and development, compliance, and recruiting.</p>
<p>
The salary for this position is $95,000 - $110,000 per year, based on experience.</p>
<p><b>
To be successful in this role you will:</b></p>
<ul>
<li>Bring an innovative approach to traditional HR processes.</li>
<li>Be passionate about employee engagement and training and development.</li>
<li>Have a comprehensive understanding of CA employment law, including labor relations, recruiting, benefits, workers comp, leave administration and employee engagement.</li>
<li>Be detail oriented and able to multi-task efficiently in a high-volume operation.</li>
<li>Maintain confidentiality of guest, employee, and Hotel information.</li>
<li>Foster a positive culture within the hotel to include leading by example and providing guidance and support to all management and team members.</li>
<li>Ensure hotel compliance with all local, state, and federal laws and regulations.</li>
<li>Bilingual English/Spanish speaking skills preferred.</li>
</ul>
<p>All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the &ldquo;at will&rdquo; employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.</p>
<p>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: human.resources@sheratonsandiegohotel.com.</p>
<p>
Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.</p></div>

Assistant Director of Human Resources

<div><p>Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.</p><p>
To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other server to supply to guests, and act as cashier for the lounge.</p><ul><li>Greet guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.</li><li>Maintains proper and adequate set-up of the bar daily. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.</li><li>Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.</li><li>Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, to balance all moneys.</li><li>Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.</li><li>Responsible for answering bar phone within three rings and correctly and courteously take room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.</li><li>Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.</li><li>Adheres to all company policies and procedures.</li><li>Follows safety and security procedures and rules.</li><li>Knows department fire prevention and emergency procedures.</li><li>Utilizes protective equipment.</li><li>Reports unsafe conditions to supervisor.</li><li>Reports accidents, injuries, near-misses, property damage or loss to supervisor.</li><li>Provides for a safe work environment by following all safety and security procedures and rules.</li><li>All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).</li><li>Perform any related duties as requested by supervisor/manager.</li><li>Assists other Beverage Personnel when need.</li><li>needed.</li></ul><br>
<ul><li>Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.</li><li>Hold a current Food Handler Card.</li><li>Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.</li><li>Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.</li><li>Basic English language writing skills necessary for completion of requisitions, and vouchers.</li><li>Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.</li><li>Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.</li><li>Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.</li><li>Ability to remember, recite and promote the variety of menu items.</li><li>Ability to operate beverage equipment, e.g., coffee maker.</li><li>Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
</li><li>Lifting Fifty (30) pounds maximum.</li><li>Constant standing &amp; walking required.</li><li>Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.</li></ul></div>

Bartender

<div><p>This position <b>requires weekend availability</b> and the ability to <b>start as early as 6:00 AM</b>.</p><p></p><p><br>
The following Core Responsibilities represent the primary duties and key priorities of this position. They are grouped into two categories: Job Functions and Professionalism and Style Expectations.</p><p></p><p><br>
A Physical Requirements section follows, outlining expectations applicable to all positions.</p><p></p><p><br>
Each responsibility is assigned a weight indicating the percentage of the job it represents. For performance evaluations, the Core Responsibilities account for 90% of the overall score, while the Professionalism and Style Expectations make up the remaining 10%.</p><br>
<h3 class="jobSectionHeader"><b>
Job Function</b></h3><h4 class="jobSectionHeader"><br>
</h4>
<h4 class="jobSectionHeader"><b>Beverage Preparation and Guest Service</b></h4>
<ul><li>Prepare and serve coffee, espresso drinks, teas, and other beverages in accordance with established recipes and standards.</li><li>
Provide prompt and courteous service to guests while taking and fulfilling orders accurately.</li><li>
Maintain knowledge of all menu offerings and be able to make recommendations to guests when requested.</li><li>
Operate point-of-sale (POS) systems for order entry and payment processing.</li><li>
Handle cash and credit transactions accurately and responsibly.</li><li>
Maintain cleanliness and organization of the coffee station, equipment, and service areas.</li><li>
Restock supplies, ingredients, and merchandise as needed.</li><li>
Monitor inventory levels and notify management of shortages.</li><li>
Follow all food safety, sanitation, and hygiene standards.</li><li>
Ensure proper portion control to maintain consistency and minimize waste.</li><li>
Assist with opening and closing procedures for the outlet.</li><li>
Respond promptly to guest inquiries and requests.</li><li>
Follow all hotel policies and standard operating procedures.</li><li>
Attend all required meetings and trainings.</li><li>
Assist with additional food and beverage duties as assigned.</li></ul><h3 class="jobSectionHeader"><br>
</h3>
<h3 class="jobSectionHeader"><b>Professionalism and Style Expectations</b></h3><h4 class="jobSectionHeader"><br>
</h4>
<h4 class="jobSectionHeader"><b>Personal Effectiveness</b></h4>
<ul><li>Complete tasks accurately, efficiently, and with attention to detail.</li><li>
Adapt to varying business levels in a fast-paced environment.</li><li>
Take responsibility for maintaining performance standards.</li><li>
Present a professional appearance and maintain grooming standards.</li><li>
Work collaboratively with team members and other departments.</li></ul><h4 class="jobSectionHeader"><br>
</h4>
<h4 class="jobSectionHeader"><b>Communication</b></h4>
<ul><li>Communicate clearly and professionally with guests, team members, and management.</li><li>
Actively listen to guest concerns and respond appropriately.</li><li>
Share relevant information with appropriate personnel in a timely manner.</li><li>
Treat co-workers, supervisors, and guests with respect at all times.</li></ul><h3 class="jobSectionHeader"><br>
</h3>
<h3 class="jobSectionHeader"><b>Physical Requirements</b></h3>
<p>
These are required of every associate:</p><br>
<p></p><ul><li>
Ability to stand for extended periods of time.</li><li>
Ability to lift a minimum of 50 pounds.</li><li>
Ability to push, bend, stoop, reach overhead, and perform tasks requiring manual dexterity.</li><li>
Ability to hear, write, and communicate effectively.</li><li>
Ability to safely operate beverage preparation equipment.</li><li>
Additional duties may be assigned as needed.</li></ul><h3 class="jobSectionHeader"><br>
</h3>
<h3 class="jobSectionHeader"><b>Additional Responsibilities Specific to This Position</b></h3>
<ul><li>Must possess a working knowledge of beverage preparation and customer service practices.</li><li>
Must have a basic understanding of applicable health and safety regulations.</li><li>
Must demonstrate basic mathematical and computer skills.</li><li>
High school diploma or equivalent is required; additional education is preferred.</li><li>
Ability to obtain any required food safety certifications in a timely manner.</li><li>
CPR certification is preferred; first aid training is a plus.</li><li>
Additional language proficiency is preferred.</li></ul></div><p></p>

Barista

<div><p><i>Driftwood Hospitality Management&rsquo;s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services &mdash; all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.</i>
</p><p></p><div><p><b>JOB SUMMARY</b></p><p>
Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Also works as a front desk agent during shift as needed.</p><p><b>
ESSENTIAL JOB FUNCTIONS
</b></p></div><p><i>This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.</i></p><p>
</p><ul><li>Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, server's tips paid out and settlements by type and cashier.</li><li>
Run audit reports/journals.
</li><li>Make corrections and adjustments and handle all computer problems that might occur throughout their shift.
</li><li>Input onto the PC revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.</li><li>
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.</li><li>
Perform other duties and responsibilities asked by the Controller and the Assistant Controller based upon department needs.</li><li>
Ensure all reports and back-up vouchers are complete and filed properly.</li><li>
Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll).</li><li>
Review and correct discrepancies in the Front Desk System.</li><li>
Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations.</li><li>
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.</li><li>
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.</li><li>
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers&rsquo; checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.</li><li>
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
</li><li>Adheres to all company policies and procedures.</li><li>
Follows safety and security procedures and rules.</li><li>
Knows department fire prevention and emergency procedures.</li><li>
Utilizes protective equipment.</li><li>
Reports unsafe conditions to supervisor/manager.</li><li>
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.</li><li>
Provides for a safe work environment by following all safety and security procedures and rules.</li><li>
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).</li><li>
Assists other Front Desk Personnel when need.</li><li>
Perform any related duties as requested by supervisor/manager.</li></ul><p>
</p><div><p><b><i>KNOWLEDGE, SKILLS &amp; ABILITIES</i></b></p></div><p>
</p><p><i>The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable</i></p><ul><li>
Knowledge of accounting operations to include all aspects such as accounts receivable accounts payable, etc.</li><li>
Basic mathematical skills and ability to operate a 10-key by touch.</li><li>
Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.</li><li>
Ability to access and accurately input information using a moderately complex computer.</li><li>
Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills.</li><li>
Hearing and visual ability to observe and detect signs of emergency situations.</li></ul><p>
</p><p></p><div><p><b><i>PHYSICAL DEMANDS</i></b></p></div><p>
</p><ul><li>Ability to stand and move throughout front office and continuously performs essential job functions.</li><li>
Lifting up to 25 pounds maximum.</li><li>
Occasional twisting, bending, stooping, reaching, standing, walking.</li><li>
Frequent talking, hearing, seeing and smiling.
</li></ul><p></p><p>Benefits</p><ul><li>
401(k)</li><li>
Disability insurance</li><li>
Employee assistance program</li><li>
Health insurance</li><li>
Life insurance</li><li>
Paid time off</li><li>
Room Discounts</li><li>
Employee Food and Beverage Discounts</li></ul><p>
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.</p></div>

Night Auditor

<div><p><b>Job Summary:</b></p><p>
Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours.</p><p></p><p><b><br>
Benefits:</b></p><ul><li>
Night shift differentials</li><li>
Weekly pay</li><li>
Cross-training opportunities</li><li>
Safe and quiet work environment</li></ul><p></p><p><b><br>
Responsibilities:</b></p><ul><li>
Process late check-ins and early check-outs</li><li>
Reconcile and balance daily transactions</li><li>
Prepare nightly audit reports for management</li><li>
Ensure guest safety during overnight hours</li><li>
Handle guest requests or emergencies professionally</li></ul><h2 class="jobSectionHeader"><b><br>
REQUIREMENTS</b></h2><ul><li>
High school diploma or GED, Strong math and data entry skills, Experience in hotel operations or bookkeeping is a plus, Comfortable working overnight alone &amp; Basic computer literacy</li></ul></div><p></p>

Join Sheraton and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sheraton

About Company

Bartender/Server

Assistant Director of Human Resources

Bartender

Barista

Night Auditor

Night Auditor