Qureos Mentor

SHI International

<div><h1 class="jobSectionHeader">About Us
</h1>Since 1989, SHI International Corp. has helped organizations change the world through technology. We&rsquo;ve grown every year since, and today we&rsquo;re proud to be a $16 billion global provider of IT solutions and services. 
Over 17,000 organizations worldwide rely on SHI&rsquo;s concierge approach to help them solve what&rsquo;s next. But the heartbeat of SHI is our employees &ndash; all 7,000 of them. If you join our team, you&rsquo;ll enjoy:
<ul><li>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
</li><li>Continuous professional growth and leadership opportunities.
</li><li>Health, wellness, and financial benefits to offer peace of mind to you and your family.
</li><li>World-class facilities and the technology you need to thrive &ndash; in our offices or yours.
</li></ul><h1 class="jobSectionHeader">Job Summary
</h1>The Solutions Engineer - Enterprise collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces. 
 
 
 
This position is a remote position required to reside in the surrounding Austin, Texas area to support business needs as determined by SHI management.
Role Description
<ul><li>Collaborate and engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration , and Services business in existing accounts
</li><li>U nderstand the company &rsquo;s services offerings in all solution practice areas by attending company training and expanding knowledge through self-study
</li><li>Collaborate and engage with multiple layers of contacts within an organization, including but not limited to sales teams, CIOs , IT Directors, CTOs , Application Managers, etc .
</li><li>Build the region/territory based on strategic account planning done in collaboration with the account executive and extended team
</li><li>Develop relationships with the Local Technology Community ( MFGs and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's ongoing needs
</li><li>Educate and develop sales teams on technical selling, product training, services , and technology trends by taking advantage of office hours, setting up formal training , and relationship- building
</li><li>Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
</li><li>Design and propose tailored infrastructure solutions that align with customers' business objectives.
</li><li>Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
</li><li>Provide product training and technical education to the sales team and customers.
</li><li>Act as a trusted IT advisor for customers, partnering with Field Account Executives.
</li><li>Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
</li><li>Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
</li><li>Develop solutions that fit customers&rsquo; needs and budgets through strategic planning.
</li><li>Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
</li><li>Educate and develop sales teams on technical selling, product training, services, and technology trends. 
</li></ul> 
 
Behaviors and Competencies
<ul><li>Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
</li><li>Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.
</li><li>Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.
</li><li>Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
</li><li>Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
</li><li>Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.
</li><li>Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.
</li><li>Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.
</li><li>Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
</li><li>Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. 
</li></ul> 
 
Skill Level Requirements
<ul><li>Experience working in complex Data Center sales opportunities - Intermediate
</li><li>Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
</li><li>Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
</li><li>Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
</li><li>Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
</li><li>Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate 
</li></ul> 
 
Other Requirements
<ul><li>Completed Bachelor&rsquo;s Degree or relevant work experience required
</li><li>3-5 years of experience in a similar role
</li><li>Ability to travel to SHI, Partner, and Customer Events
</li><li>Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
</li></ul>The estimated annual pay range for this position is $150,000 - $260,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity &ndash; M/F/Disability/Protected Veteran Status</div>

Solutions Engineer - Enterprise

<div><h1 class="jobSectionHeader">About Us
</h1>Since 1989, SHI International Corp. has helped organizations change the world through technology. We&rsquo;ve grown every year since, and today we&rsquo;re proud to be a $16 billion global provider of IT solutions and services. 
Over 17,000 organizations worldwide rely on SHI&rsquo;s concierge approach to help them solve what&rsquo;s next. But the heartbeat of SHI is our employees &ndash; all 7,000 of them. If you join our team, you&rsquo;ll enjoy:
<ul><li>Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
</li><li>Continuous professional growth and leadership opportunities.
</li><li>Health, wellness, and financial benefits to offer peace of mind to you and your family.
</li><li>World-class facilities and the technology you need to thrive &ndash; in our offices or yours.
</li></ul><h1 class="jobSectionHeader">Job Summary
</h1>The Director of Procurement Services is responsible for developing and implementing strategic procurement and service delivery plans to enhance customer satisfaction, drive business growth, and expand procurement solutions. This role leads and manages the procurement delivery team, oversees resource allocation, and fosters a culture of excellence and continuous improvement. The Director monitors performance through analytics, collaborates with cross-functional teams to integrate procurement and service delivery into business processes, and builds key stakeholder relationships. This position ensures compliance with service standards, manages risks, drives innovation in procurement practices, and provides insights and recommendations to senior leadership for practice growth and future planning.
Role Description
<ul><li>Develop and implement strategic procurement and service delivery plans to enhance customer satisfaction and drive business growth.
</li><li>Develop new procurement solutions based on market awareness, research, and subject matter expertise that bring value to clients.
</li><li>Oversee the procurement delivery team and grow the practice, driving revenue growth and contributing to new pipeline, new customers, and new employees.
</li><li>Lead and manage the procurement, delivery and services team, fostering a culture of excellence, collaboration, and continuous improvement.
</li><li>Oversee resource allocation and operational budgeting, ensuring optimal utilization of assets to achieve service delivery goals.
</li><li>Oversee the development and delivery of sales tools, resources, and training programs to support the understanding within SHI and with clients of the value our solutions bring.
</li><li>Monitor and evaluate service delivery and procurement performance through data-driven metrics and analytics, including chargeability and customer satisfaction, to drive improvements and ensure alignment with strategic objectives.
</li><li>Collaborate with cross-functional teams, including sales and marketing, to integrate procurement and service delivery into business processes, enhancing operational efficiency and effectiveness.
</li><li>Build and maintain relationships with key stakeholders, including clients, partners, vendors, and sales architects, to support service delivery initiatives and drive organizational success.
</li><li>Ensure compliance with service delivery policies, procedures, and standards, safeguarding the organization&rsquo;s reputation and integrity.
</li><li>Identify and mitigate service delivery and procurement risks through comprehensive risk management strategies and contingency planning.
</li><li>Drive innovation in service and procurement delivery practices, leveraging technology and best practices to enhance efficiency and performance.
</li><li>Report on service delivery, procurement performance, and strategic initiatives to senior leadership, providing insights and recommendations for future planning.
</li></ul>Behaviors and Competencies
<ul><li>Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
</li><li>Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.
</li><li>Business Acumen: Can provide strategic guidance and insights to drive overall business success.
</li><li>Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.
</li><li>Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.
</li><li>Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.
</li><li>Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.
</li><li>Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.
</li><li>Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.
</li><li>Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.
</li><li>Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.
</li></ul>Skill Level Requirements
<ul><li>Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. &ndash; Expert
</li><li>Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. &ndash; Expert
</li><li>Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization&rsquo;s operations and reputation. &ndash; Expert
</li><li>Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. &ndash; Expert
</li></ul>Other Requirements
<ul><li>Completed Bachelor's Degree in Business, Sales, Information Technology, or a related field, or relevant work experience required
</li><li>7-10 years of experience in Procurement, Vendor Management, Sales, Information Technology, or a relevant functional area
</li><li>4+ years of experience in a management position required
</li><li>Ability to travel to SHI, Partner, and Customer Events
</li><li>Ability to travel 25%
</li></ul>The estimated annual pay range for this position is $150,000 - $200,000, which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity &ndash; M/F/Disability/Protected Veteran Status</div>

Director - Procurement Services

Join SHI International and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SHI International

About Company

Solutions Engineer - Enterprise

Director - Procurement Services