Qureos Mentor

Sinch

Sinch is a global leader in cloud communications, providing businesses with the tools to connect with customers through messaging, email, and voice. With a vision to connect every business with every customer worldwide, Sinch powers over 900 million customer interactions annually for more than 190,000 clients. The company has been profitable since its founding in 2008 and has a strong presence in over 60 countries, employing more than 4,000 people. Sinch is committed to delivering seamless customer experiences and is recognized for its innovative solutions in the communications sector.

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 ABOUT SINCH
 
 
 
 Sinch is pioneering the way the world communicates. More than 150,000 businesses - including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
 
 
 Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
 
 
 At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These values are our foundation!
 
 
 
 DESCRIPTION
 
 
 
 As an IT Support Technician you provide first line, on-site, end user support as a part of Sinch's Global IT support team. Curiosity, user friendliness and willingness to learn is essential. This role involves installing, configuring, and maintaining hardware and software. You should be able to work independently and take full ownership of your own work as well as be a team player.
 
 
 
 Your Impact &amp; Responsibilities
 
 
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 First line support for all IT issues
 
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 Office IT equipment
 
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 Device management and software/hardware troubleshooting and fixes.
 
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 Administration of Microsoft 365 and related systems
 
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 Documenting solutions
 
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 REQUIREMENTS
 
 
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 2-3 years experience of working with IT Support
 
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 Good knowledge of Windows and macOS
 
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 Good knowledge of Microsoft 365 administration
 
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 Experience of Azure and Active Directory
 
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 Experience of Android and iOS devices
 
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 Fluency in written and spoken English
 
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 IT degree
 
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 Experience in Microsoft environment
 
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 This is a remote opportunity, but candidates must reside near one of our hub locations for occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO
 
 
 
 
 OUR HIRING PROCESS
 
 
 
 We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
 
 
 We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!
 
 
 
 Benefits
 
 
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 STAY HEALTHY
 
 : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
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 CARE FOR YOURSELF:
 
 Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
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 SECURE YOUR FUTURE:
 
 Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
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 TAKE A BREAK:
 
 Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
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 PUT FAMILY FIRST:
 
 We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
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 WORK WHEREVER:
 
 Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
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 MAKE AN IMPACT:
 
 Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
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 The annual starting salary for this position is between $48,000 - $72,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This role will be accepting applications until June 26, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.
 
 
 
 
</div>

IT Support Technician III

<div>ABOUT SINCH
Sinch is pioneering the way the world communicates. More than 150,000 businesses &mdash; including Google, Uber, Paypal, Visa, Tinder, and many others &mdash; rely on Sinch&rsquo;s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we &ldquo;Dream Big&rdquo;, &ldquo;Win Together&rdquo;, &ldquo;Keep it simple&rdquo;, and &ldquo;Make it Happen&rdquo;. These values are our foundation!
DESCRIPTION
Are you passionate about building a global strategy that drives significant revenue through the world's largest cloud marketplaces? We're looking for a Global Hyperscaler Alliances Lead to own and shape our crucial relationships and marketplace strategy with hyperscalers like AWS, Google Cloud, and Microsoft Azure.
In this role, you will lead the charge in building and managing Sinch&rsquo;s global marketplace strategy, launching transactable offers, and establishing the governance and co-sell frameworks necessary for success. Because this is a highly collaborative global position, you will act as a strategic quarterback, partnering closely with internal stakeholders&mdash;including Regional teams, Product, Finance, and Legal&mdash;to ensure tight alignment and seamless execution across the business. The ideal candidate excels at building trusted relationships both internally and externally, can translate high-level strategy into cross-functional operations, and has a proven track record of driving GTM and co-sell motions that fuel revenue growth through hyperscaler marketplaces.
Your Impact &amp; Responsibilities
<ul><li>Own the global marketplace strategy across AWS, Azure, and GCP, including the launch and management of transactable offers.
</li><li>Establish and run a global governance and co-sell framework to drive new enterprise pipeline and increase procurement through marketplace channels.
</li><li>Coordinate the global go-to-market (GTM) strategy with regional sales and partner teams to ensure alignment and execution.
</li><li>Achieve key results, including launching new marketplace offers, expanding our presence, and achieving top category rankings.
</li><li>Provide critical business insights by analyzing marketplace pipeline and performance data to optimize our strategy and accelerate deal conversion.
</li>Build and maintain trusted relationships with key partner stakeholders, including Regional Partner Managers and field sellers, to drive mutual success. 
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</li></ul>Why You&rsquo;ll Love this Role
<ul><li>Direct Business Impact: You will be at the heart of our growth engine, with a clear line of sight between your work and our revenue success through critical new channels.
</li><li>High-Level Visibility: You'll work directly with leadership and key stakeholders across sales, marketing, and product, becoming a go-to expert on our most strategic partnerships.
</li><li>Build Something Enduring: You will have the autonomy to build and scale our global hyperscaler marketplace strategy from the ground up, leaving a lasting mark on how we go to market.
</li><li>Join a Leader: Be part of Sinch, a global leader in the CPaaS space, and play a crucial role in our continued expansion within the cloud ecosystem. 
</li></ul>REQUIREMENTS
<ul><li>10+ years of experience in partner management, channel sales, or business development in the tech or SaaS industry on a global scale.
</li><li>Deep experience with hyperscaler partner portals (e.g., AWS ACE, Microsoft Partner Center) and marketplace operations.
</li><li>Expertise in strategy building, contracting, formalizing marketplace listings, and developing internal sales motions for hyperscaler marketplaces (AWS, Azure, GCP)
</li><li>Solid understanding of legal and contracting principles to navigate complex agreements and global governance.
</li><li>Exceptional cross-functional collaboration skills, with a proven ability to drive significant internal alignment across global Finance, Product, Legal, and regional sales teams.
</li>Strong strategic and organizational skills, with the ability to manage complex global programs and GTM coordination. 
<li>
</li></ul>OUR HIRING PROCESS
We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.
We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/ . No matter who you are, we hope you find an exciting path forward - hopefully with us!
BENEFITS
<ul><li>STAY HEALTHY : We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
</li><li>CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
</li><li>SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
</li><li>TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
</li><li>PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
</li><li>WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you are the most productive and successful. It is what you do, not where you work, that matters.
</li><li>MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 
</li></ul>Salary &amp; Commission:
The estimated total annual on-target earnings (OTE) for this role are $210,000 - $314,286. The annual starting base salary for this position is $147,000 - $220,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications. This position is eligible for commissions in accordance with the terms of the Company&rsquo;s plan. Commissions for this position are estimated to be 30% OTE annually and are based on performance. 
This role will be accepting applications until June 20, 2026 at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.</div>

Global Hyperscaler Alliances Lead

Join Sinch and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sinch

About Company

IT Support Technician III

Global Hyperscaler Alliances Lead