Qureos Mentor

Skagit Regional Health

<div>Department: Orthopedics and Sports Medicine MVSC
 
Exempt: No
 
Schedule: DAYS - VARIABLE
 
Position Type: Part Time Less Than 0.6 FTE
 
FTE: 0.400000
 
Base Wage $42.06 to $76.69
 
Location: SRH Mount Vernon Surgery Center
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
The RN Triage nurse is clinically competent to coordinate and deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation and evaluation. Uses critical thinking and appropriate provider consultation to work within scope of practice to the highest level of licensure and training. Engages in interdisciplinary collaboration which includes the use of available community resources.
 
 
Essential Functions
 
Performs Telehealth nursing care that includes consultation, triage, surveillance, and follow up for patients. Prioritizes and manages work load in an environment where the nature and volume of calls is unpredictable. Conducts face to face triage of patients presenting with urgent/emergent needs. Directly assists providers as needed, contributing to a smooth work flow in the department. Coordinates and assists patients in scheduling acute, specialty, or routine care appointments, including referrals. Demonstrates proficiency in application of clinical knowledge as it applies to the specific clinic setting. Considers cultural, spiritual, and psychosocial factors that affect patient perception of and adherence to health care plans when interacting with patients, families, support systems, and the community. Utilizes critical thinking and assessment skills to follow provider approved protocols. Contacts pharmacy for medication refills for patients as needed. Educates patients regarding test results and medical conditions, explaining medical terms and procedures in manner understandable to patients. Maintains a working knowledge of medication frequently utilized, researching any medication not familiar with. Develops a familiarization with brand/generic medication names. Maintains familiarity with all forms and paperwork utilized throughout the clinic. Participates in the advancement of professional nursing practice through continuing education and self development; develops and maintains professional credibility. Demonstrates professional nursing leadership and contributes to a smooth work flow by assisting team members as needed. Responds to emergency codes. Collaborates with department Practice Manager and Clinical Supervisor to ensure new team members receive appropriate orientation and reports on trainee performance. Serves as clinical resource to department staff; contributes to the professional growth and development of other clinical staff. PATIENT SATISFACTION- Assists patients, family members, and others with concern and empathy; respects their confidentially and privacy. Ensures accurate and timely communication is facilitated. Identifies him/herself in a pleasant and positive manner. Takes responsibility for helping the caller and/or visitor. TEAMWORK- Assists in the orientation /training of new Team Members. Consistently works in a positive and cooperative manner with fellow Team Members. Assists other Team Members in the performance of their assignments. Seeks out opportunities to help rather than waiting to be asked. Considers the impact of his/her actions on Team Members throughout SRH. Recognizes the need for variations in staffing and volunteers to assist whenever possible. Takes direction and initiates actions to ensure seamless patient care. Demonstrates flexibility to perform duties wherever volume deems it necessary within SRH. PROBLEM SOLVING- Demonstrates sound judgment by taking appropriate actions regarding questionable findings or concerns. Investigates and follows through on unusual orders or requests for service or information. Follows proper reporting procedures for actual or potential accidents and/or incidents so follow up and/or prevention can occur. Records/reports the need for service maintenance or repair of equipment and removes any faulty equipment from service. Contributes to the achievement of Quality Improvement and participates in QI activities. Consistently evaluates work and determines if further steps are needed to meet patient expectations. Takes initiative to do or redo inadequate or incomplete work, even if it is the work of someone else. Ensures compliance with regulatory standards. PERSONAL DEVELOPMENT- Attends required annual in-service programs. Participates in continuing education activities and obtains required contact hours. Meets 100% attendance requirement of annual mandatory skill updates. Attends a minimum of 95% of scheduled staff meetings and is responsible to read and understand all meeting minutes and materials covered at meetings not attended. ADHERENCE TO SRH AND DEPARTMENTAL POLICIES ? Demonstrates knowledge and understanding of all policies and procedures; has the ability to reference them from appropriate sources. Complies with SRH?s infection control policies and procedures including Body Substance Isolation and the Exposure Control Plan which reflects OSHA Bloodborne Pathogens Standards to ensure a safe working environment for self and others. Ensures that SRH is operated in a an efficient and cost effective manner by adhering to SRH and departmental attendance policies and support of SRH-Wide Service Standards and SRH/Department Safe Practice Standards. Performs other duties as assigned by manager or designee. Performs technical skills within the scope of licensure in a safe and efficient manner. Maintains workstation in an orderly manner.
 
 
Education
 
Graduate of an accredited RN program. BSN preferred.
 
 
Experience/Training
 
Minimum one (1) year previous nursing experience in a clinic or acute care setting preferred; experience specific to departmental specialty strongly desired.
 
 
License/Certifications
 
Current WA State RN License required. Current American Heart Association Healthcare Provider BLS required. Ambulatory Care Nursing certification or appropriate specialty certification is encouraged.
 
 
Other Skills
 
Excellent interpersonal communication skills, both written and verbal. Strong organizational skills and technical proficiency. Must have the ability to work independently with minimal supervision and use critical thinking skills to problem solve. Proficient in the use of Electronic Health Record systems, Microsoft Office suite and other clinical applications. Bilingual Spanish/English preferred.
 
 
Physical Demands and Work Environment
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Staff Nurse Triage

<div>Department: Security SVH
 
Exempt: No
 
Schedule: EVENINGS - VARIABLE
 
Position Type: Full Time 0.6 FTE or More
 
FTE: 0.800000
 
Base Wage $20.57 to $29.84
 
Location: Skagit Valley Hospital
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The Security Officer is responsible for providing safety and security services which requires regular interaction with patients, visitors, staff and clinicians in highly diverse and complex situations. Interacts with local law enforcement to provide information, clarification of events and coordinate emergency protocols. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.
 
 
Essential Functions
 
Provide safety and security services which includes; patrolling grounds, parking lots, buildings, securing entryways and exits, etc. to effectively address potential conduct issues, violations of policy, check for property damage, inspect safety issues, inspect certain safety features such as fire extinguishers or water valves, respond to all codes, address trespassing concerns, provide assistance with out of control patients, and utilizes electronic checkpoints. Provide stand-by service or escort services for protection of caregivers or patients as needed. Provide courtesy services such as providing directions, locksmith functions, jump-starts, changing flat tires, reporting vehicles with lights on, and assisting families in times of crisis. Provide non-violent physical crisis intervention and de-escalation techniques to neutralize extreme situations and mitigate negative outcomes. Provide crowd control during events resulting in an influx of patients and/or visitors. Responsible for coordinating information, clarification of events and coordinating emergency protocols which may require collaboration with external safety and law enforcement agencies. Respond to all emergency situations and applies appropriate protocols for the Code, Disaster (command center), ETO Exposure, Fire, Flood, Hazardous spills, and all code situations. Responsible for adhering to protocols; completing, filing and maintaining correct documentation, filing reports, and assists with maintaining building access control by utilizing the computerized badge/door system. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee.
 
 
Education
 
High School diploma or GED required.
 
 
Experience/Training
 
One (1) year security, military or police experience is preferred. Healthcare facility experience preferred.
 
 
License/Certifications
 
Valid Washington State Driver's license as required to perform duties.
 
 
Other Skills
 
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of de-escalation techniques. Must have an acceptable driver record. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
 
 
Physical Demands and Work Environment
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Security Officer

<div>Department: Cardiac Rehabilitation SVH
 
Exempt: No
 
Schedule: DAYS - VARIABLE
 
Position Type: Per Diem
 
FTE: 0.000001
 
Base Wage $21.65 to $31.42
 
Location: Skagit Valley Hospital
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Provides administrative support and patient care coordination for assigned department. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.
 
 
Essential Functions
 
Prepare charts in accordance with established guidelines. Input and reconcile patient charges in accordance with established guidelines. Manage authorization and referral process for department in accordance with established guidelines. Support billing and/or coding functions within department in accordance with established guidelines. Ensure co-payments, deductibles and self pay accounts are processed in accordance with established guidelines. Compile and distribute departmental data as required per established policies and procedures. Coordinate staffing and workload within the department as required. Provide clerical support in assigned department. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee.
 
 
Education
 
High School diploma or GED required.
 
 
Experience/Training
 
Minimum one (1) year related healthcare experience preferred.
 
 
License/Certifications
 
Current American Heart Association (AHA) healthcare provider BLS certification preferred.
 
 
Other Skills
 
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of the healthcare environment required. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
 
 
Physical Demands and Work Environment
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time; when working in office. Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. This position requires working in an indoor, environmentally controlled environment when in the office.Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Patient Services Coordinator

<div>Department: Orthopedics and Sports Medicine MVSC
 
Exempt: No
 
Schedule: DAYS - VARIABLE
 
Position Type: Full Time 0.6 FTE or More
 
FTE: 1.000000
 
Base Wage $20.65 to $29.98
 
Location: SRH Mount Vernon Surgery Center
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Responsible for providing customer service to patients in person or by telephone. Schedules appointments and collects required information and patient copays. Monitors patient arrival and wait times, communicating delays and suggesting options as needed. Assists with insurance and account questions as required. May coordinate referral and authorization duties for medical care. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.
 
 
Essential Functions
 
Perform all frontline patient interaction. As the first point of contact, schedule, cancel and reschedule appointments according to practice guidelines, consistently capturing essential information. Facilitate appointment reminders. Monitor patient arrival and wait times, communicating delays and suggesting options as needed. Obtain patient registration information according to practice guidelines in an accurate manner. Maintain patient information in an accurate and timely manner. Prepare all patient records according to practice guidelines in an accurate manner. Verify insurance eligibility, benefits and contractual agreements according to practice guidelines. Complete referral authorization and/or surgery pre-authorization processes in a timely manner. Facilitate the resolution of insurance, benefit or contractual obligation issues. Collect and document receipt of co-payments. In accordance with cash management policy, balance the ledger and cash drawer at the end of the shift in an accurate manner. Coordinate insurance authorization and referral requirements. Ensure all requirements are fulfilled in accordance with established guidelines. Sort fax server in an accurate and timely manner in accordance with established guidelines. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee. Maintain availability to float to other departments as needed.
 
 
Education
 
High School graduate or GED required.
 
 
Experience/Training
 
Minimum one (1) year healthcare experience preferred.
 
 
License/Certifications
 
None required.
 
 
Other Skills
 
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Superior customer services skills required. Must be proficient with an EMR. Must possess the ability to grasp new programs and concepts quickly. Bilingual Spanish/English preferred. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
 
 
Physical Demands and Work Environment
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time; when working in office. Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. This position requires working in an indoor, environmentally controlled environment when in the office.
Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Medical Receptionist

<div>Department: Family Medicine MV
 
Exempt: No
 
Schedule: DAYS - VARIABLE
 
Position Type: Full Time 0.6 FTE or More
 
FTE: 1.000000
 
Base Wage $27.65 to $38.97
 
Location: SRC Mount Vernon
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Responsible for coordinating and facilitating patient care activities as assigned for provider(s). This position may float to other departments in support of patient care/organization need. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.
 
 
Essential Functions
 
Prepare examination room per established procedure. Coordinate efficient patient flow through effective performance of established procedures. Document correctly and succinctly in the medical record in a timely manner. Utilize patient record in an appropriate manner. Perform patient care within scope of license, in support of patient satisfaction initiatives and per organization policies and procedures. Teach patient and/or family member through utilization of effective organization resources. Participates in the general orientation process of employees who are new to healthcare or the department. Facilitate accurate coding, patient referrals, appointment rescheduling and prescription refills. Direct patient calls in an appropriate manner. Ensure that the electronic medical record is complete and accurate through established procedures. Respond to codes in a prompt manner. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee. Maintain ability to float to other departments/locations as assigned.
 
 
Education
 
High School graduate or GED required. Successful completion of an approved medical assisting program is required (AAMA, AMT, NHA, NCCT or equivalent Medical Assistant Certification).
 
 
Experience/Training
 
Previous related experience preferred.
 
 
License/Certifications
 
Current Washington State Medical Assistant - Certified (MA-C) required. Current American Heart Association (AHA) Healthcare provider BLS required.
 
 
Other Skills
 
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well-developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of the healthcare environment required. Experience with an EMR. Bilingual Spanish/English preferred. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
 
 
Physical Demands and Work Environment
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. Potential exposure to blood-borne pathogens/biohazard waste.Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Medical Assistant Certified

<div>Department: Laboratory SP
 
Exempt: No
 
Schedule: DAYS - VARIABLE
 
Position Type: Per Diem
 
FTE: 0.000001
 
Base Wage $21.15 to $31.47
 
Location: SRH Smokey Point
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
 
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The Laboratory Assistant is dedicated to providing quality service in a timely, courteous, and cost effective manner and will work in tandem with the Medical technologists, the nursing staff and the physicians to help provide quality diagnostic service to our customers. This position may float to other locations in support of patient care/organization need. Works effectively and cooperatively within the workplace. Location specific tasks and competencies may apply. 
 
 
 
 
Essential Functions
 
 
Phlebotomy: Checks laboratory requisition for tests ordered. Properly identifies the patient by checking their name band or by asking the patient to identify themselves (to include their full name and date of birth). Performs venipuncture or capillary puncture with minimal trauma to patient, using aseptic technique, and correct equipment according to phlebotomy manual procedures. Assures proper management and administration of proper procedures for newborns through adults to include geriatric patients. Properly labels all blood tubes as outlined by the policy. If unsuccessful after 2 venipuncture attempts, consults with another lab staff member. If tech is working alone, he/she will assess whether to attempt another venipuncture or notify the nurse/physician of the situation. Process the tubes properly as required by the tests ordered. Specimen Accessioning: Properly labels tube and the appropriate requisition with the specimen number. Enters the patient demographics into the laboratory computer system accurately. Enters the specimen information and test requested properly to insure appropriate billing and assure that all test ordered are run. Reporting Results: Accurately enter and review results in the laboratory computer. Deliver reports in a timely manner to the nurses station and physicians boxes. Specimen Collection: Collect nasal smears, throat cultures and eye cultures as ordered by the physician. Communicate effectively and cooperatively in the workplace. Complete all mandatory learning requirements in a timely manner. Maintain current licensure and/or certification as required. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee. 
 
 
 
 
Education
 
 
High School graduate or GED required. 
 
 
 
 
Experience/Training
 
 
At least six months previous hospital lab experience preferred. 
 
 
 
 
License/Certifications
 
 
Current Washington State Medical Assistant Phlebotomy (MA-P, PC) OR Medical Assistant &ndash; Certified (MA-C) license required. 
 
 
 
 
Other Skills
 
 
None required. 
 
 
 
 
Physical Demands and Work Environment
 
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position. This position is very active and requires standing, sitting, walking, bending, kneeling, stooping, and crouching all day. The employee must frequently lift or move objects up to 20 pounds and position patients to perform phlebotomy. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.
Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Laboratory Assistant

<div>Department: Insurance Verification SVH
 
Exempt: No
 
Schedule: DAYS - VARIABLE
 
Position Type: Full Time 0.6 FTE or More
 
FTE: 1.000000
 
Base Wage $22.96 to $33.31
 
Location: SRH Business Center
<div><div><div><div>The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Other information: 
 
Job Summary
 
The information described in this job description has been designed to indicate the general nature of the work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Responsible for ensuring the pre-service administrative requirements are met for all scheduled appointments. Works effectively and cooperatively within the workplace. Location/Department specific tasks and competencies may apply.
 
 
Essential Functions
 
Document eligibility, benefit and authorization information in accordance with established guidelines. Initiate all insurance requirements for specific admission type in accordance with established guidelines. Verify prior authorizations and/or pre-service requirements are met prior to date of service for each service type. Refer self pay patients to Patient Financial Services in accordance with established guidelines. Review and resolve denial issues in a timely manner in accordance with established guidelines. Verify current eligibility, benefits and plan coverage in accordance with established guidelines. Track and submit retro-authorization requests, working closely with referring physician offices to resolve issues. Utilize available tools and on-line resources to create efficiencies in the process. Maintain ability to effectively utilize Microsoft Office (Outlook) and department specific software applications to perform work. Communicate effectively and cooperatively in the workplace. Actively contribute to the achievement of Quality Improvement and Lean Process Improvement activities. Complete all mandatory learning requirements in a timely manner. Attend and actively participate in all department, team and/or committee meetings. Comply with all Skagit Regional Health, department and location specific policies and procedures. Perform other duties as assigned by Supervisor or designee.
 
 
Education
 
High School graduate or GED required.
 
 
Experience/Training
 
Minimum three (3) years patient registration experience required strongly preferred. An equivalent combination of education and experience may be considered.
 
 
License/Certifications
 
None required.
 
 
Other Skills
 
Effective verbal, written and interpersonal communication skills required. Must be able to effectively utilize Microsoft Office applications to perform work. Well developed problem solving and analytical skills required. Must be able to effectively prioritize workload amongst frequent interruptions with competing priorities. Knowledge of current coding rules and guidelines. Must possess a basic understanding of anatomy, physiology, disease process and medical terminology. Ability to coordinate work schedule with requirements of position (may include overtime and weekend work).
 
 
Physical Demands and Work Environment
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for long periods of time; when working in office. Repetitive tasks such as typing, sitting, answering phones, and interacting with computers and computer systems most of the day is a function of the position. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus. This position requires working in an indoor, environmentally controlled environment when in the office.
Skagit Regional Health offers a comprehensive benefit package including medical, dental, vision, 457b/401a (retirement), long term disability, and paid time off to all employees holding an FTE of 20 or more hours per week. Eligible employees also receive sick time pay.</div></div></div></div></div>

Insurance Authorization Specialist

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