Qureos Mentor

SouthState Bank

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 
SUMMARY/OBJECTIVES
 
A Teller has the responsibility to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.
 
ESSENTIAL FUNCTIONS
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 Serves customers quickly, accurately, efficiently, and confidentially according to the SouthState Bank Service Standards.
 Knows and understand the products and services offered by the Bank. These include facts and features, benefits and advantages, rules and regulations, price structure, and a simple definition of each service offered.
 Able to identify customer needs and expectations by listening for clues. Seeks the opportunity to expand customer relationships by making referrals as outlined in the goals for this position.
 Presents a neat and professional personal appearance, in accordance with bank policy.
 Assesses and effectively manages all risks associated with job function. Knows and ensures compliance to all banking regulations to include Regulation CC and Bank Secrecy Act.
 Develop a strong understanding of customer facing technology with the ability to discuss with and enroll customer in self-service options.
 
Performs the following teller duties: 
Processes transactions for savings, checking, and loan accounts.
 Maintains a neat and orderly work area.
 May assist in guiding and training new tellers.
 May allow customers access to safe deposit boxes.
 Cashes checks and processes savings withdrawals within assigned limits and in accordance with prescribed procedures.
 Sells certified checks within assigned limits.
 Balances transactions daily.
 May service/balance ATM.
 May utilize the branch capture system.
 Knows and follows policies and procedures in completing transactions, minimizing operational errors, and maintaining a proper workflow.
 Knows and follows the branch’s security and audit procedures and understands the function and operation of the security devices.
 
TELLER 1 FUNCTIONS
 18 months or less experience
 Teller duties
 Other duties as assigned
 
Qualifications, Education, and Certification Requirements
 Education: High School diploma or equivalent
 Experience: Cash handling, sales, customer service. Previous banking experience preferred.
 Specific Knowledge: Good interpersonal skills, good computer skills, ability to read, write, speak, and understand English
 
TRAINING REQUIREMENTS/CLASSES
 The SouthState Way New Team Member Orientation
 Teller Foundations
 All assigned Regulatory Compliance Training
 Acknowledgement of all policies through DocuSign as assigned
 Additional training may be required dependent upon experience
 
PHYSICAL DEMANDS
 Must be able to lift, up to 50 pounds, must be able to stand and/or sit for long periods of time. Must be able to effectively access and interpret information on computer screens, documents, reports, and cash denominations, and identify customers.
 
WORK ENVIRONMENT
 This position is most likely in an open lobby area with an individual workstation. The position is located inside a cooled and heated facility with ability to go to a break room or rest room during breaks.
 
TRAVEL
 Travel may be required to come to meetings or training as needed.
 
Equal Opportunity Employer, including disabled/veterans.

Teller I - (Part Time) Howe, Texas

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
 
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
 SUMMARY/OBJECTIVES
 
The IT Resource Analyst is responsible for analyzing, tracking, and optimizing the allocation of technology resources across projects, programs, and operational activities. This role ensures that IT capacity is effectively aligned with business priorities, enabling the organization to deliver technology initiatives on time and within budget. The IT Resource Analyst works closely with IT leadership, project managers, and business stakeholders to provide insights into resource availability, utilization, and demand forecasting.
 
ESSENTIAL FUNCTIONS
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
DELIVERY
 
Collect, maintain, and analyze IT resource data, including capacity, skills, and availability.
 
Serve as the process owner and subject matter expert of the end to end resource process which includes: resource planning, forecasting, QA/QC, and reporting.
 
Support the creation and maintenance of resource forecasts to align staffing with project and operational needs.
 
Partner with IT managers and project leaders to understand current and future resource demands.
 
Monitor and report on resource utilization, identifying trends, risks, and opportunities for optimization.
 
Assist in the development of workforce planning strategies, including skill gap identification and training recommendations.
 
Develop and distribute dashboards and reports that provide visibility into resource allocation, capacity planning, and workload balance.
 
Ensure alignment between IT resource planning and the organization’s strategic priorities.
 
Contribute to process improvements and best practices in IT resource and capacity management.
 
Support vendor resource tracking where third-party contractors and consultants are part of the IT workforce.
 
PROFESSIONAL
 
Serve as a resource for change enablement by embracing change and championing new ideas/opportunities.
 
Develop business partnerships to build & increase buy-in across multiple lines of business and functions. Establish effective relationships with Technology personnel, program and project managers, and other business partners.
 
Prioritize and manage own workload in order to deliver quality results and meet timelines. Ensure quality and accuracy of data and information is a priority.
 
Support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.
 
Facilitate cross departmental meetings effectively with prepared agendas and clear next steps to move toward implementation, completion, or resolution of projects or issues.
 
Continuously enhance knowledge/expertise in own area and keep current with trends/development and regulatory changes which may affect documentation or processes.
 
Possess and demonstrate effective communication skills/habits, both written and verbal
 
Accepts other duties as assigned.
 
COMPETENCIES: 
Advanced knowledge MS Office tools, particularly Excel, PowerPoint, Visio, Word, and SharePoint
 
Strong written and verbal communication skills
 
Analytical & Critical Thinking
 
Data-Driven Decision Making
 
Problem-Solving
 
Continuous Improvement Mindset
 
Adaptability and Flexibility
 
Ability to learn and grasp new concepts and business processes quickly.
 
Detail-oriented with ability to communicate with diverse stakeholders.
 
Qualifications, Education, and Certification Requirements
 
Education : Bachelor’s Degree in Information Technology, Business Administration or related field (or equivalent experience)
 
Experience : 2-5 years of experience in IT Resource management, capacity planning, business analysis or related roles.
 
Certifications/Specific Knowledge : Experience with resource management and/or project management systems or tools; workforce planning software preferred; Strong Excel/Power BI (or similar) skills for reporting and data visualization; Excellent communication and collaboration skills, with the ability to interact effectively with technical and business stakeholders.
 
TRAINING REQUIREMENTS/CLASSES: 
New Employee Orientation
 
Required annual compliance training.
 
Cross departmental training
 
PHYSICAL DEMANDS
 Must be able to effectively access and interpret information on computer screens, documents, and reports. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk.
 
WORK ENVIRONMENT
 Telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered. Travel may be required to come to meetings as needed.
 
#LI-REMOTE
 
In accordance with Colorado law: Colorado pay for this position is anticipated to be between $66,440.00 - $106,131.00 , actual offers to be determined based on applicant’s skills, experience and education.
 
While the anticipated deadline for the job posting is 11-14-2025, we encourage you to submit your application as we may still consider qualified candidates beyond this date.
 
Benefits | SouthState Careers
 
Equal Opportunity Employer, including disabled/veterans.

IT Resource Analyst

Join SouthState Bank and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SouthState Bank

ABOUT_COMPANY

Teller I - (Part Time) Howe, Texas

IT Resource Analyst