Qureos Mentor

Spartanburg Regional Healthcare System

<div>Job Requirements 
 
Position Summary
The Clinical Research Program Manager is responsible for the management, coordination, and support of non-sponsored, resident-led clinical research and quality improvement (QI) initiatives across Spartanburg Regional Healthcare System. The role is responsible for building research and QI capacity among faculty, residents and trainees, including those in Family Medicine, Surgery, OB/GYN, and other residency programs by providing education, operational guidance, and infrastructure to support successful project development and execution. The manager oversees day-to-day operation of the resident research and QI support program, including workflow coordination, process development, and strategic planning to ensure consistent and high-quality support for resident-fellow scholarly activity and quality improvement work.
This position serves as the primary liaison for residents/fellows, students, and faculty mentors engaged in non-sponsored research and QI projects. The Manager provides hands-on guidance in research design, protocol development, regulatory navigation, implementation, data management, and dissemination, while ensuring compliance with institutional policies and applicable regulatory requirements
A central component of this role is the delivery of education and mentorship to residents/fellows to promote research literacy and successful project execution. This includes instruction on protocol development, IRB processes, ethical research conduct, data collection methods, analysis planning, and preparation of abstracts, posters, or manuscripts. In addition, the Manager provides structured support for resident-led quality improvement projects including those submitted to satisfy residency program or accreditation requirements, ensuring alignment with institutional priorities and accepted QI methodologies.
The Manager of Clinical Research Program (Non-Sponsored) works closely with the Director of Clinical Research, Graduate Medical Education (GME) leadership, residency program directors, faculty mentors, Research Compliance, and health system leadership to develop and sustain a scalable model for resident/fellow research and quality improvement support. This role requires a self-directed, detail-oriented, and collaborative professional with a commitment to fostering a culture of inquiry, scholarship, and continuous improvement across the organization. 
Minimum Requirements 
Education<ul><li>
Bachelor&rsquo;s degree in health-related or scientific field (e.g., Public Health, Clinical Research, Nursing, health sciences or related discipline)</li></ul> 
Experience<ul><li>
Minimum of 3 years&rsquo; experience supporting clinical research in a healthcare, academic medical center or research setting</li><li>
Demonstrated experience with non-sponsored investigator-initiated research, including IRB processes and regulatory documentation</li></ul> 
License/Registration/Certifications 
Preferred Requirements 
Preferred Education<ul><li>
Master&rsquo;s Degree in Clinical Research, Public Health, Health Sciences, Healthcare Administration, or related field</li></ul> 
Preferred Experience<ul><li>
5+ years of experience in clinical research operations, academic research support, or healthcare quality improvement</li><li>
Experience supporting resident scholarly activity and quality improvement projects, preferably within a GME or teaching hospital environment</li></ul> 
Preferred License/Registration/Certifications<ul><li>
Certified Clinical Research Professional (CCRP), Certified Clinical Research Coordinator (CCRC), or equivalent</li><li>
Lean Six Sigma or other Quality Improvement Certification</li><li>
Project Management Certification</li></ul> 
Core Job Responsibilities<ul><li>
Coordinate and track non-sponsored, resident-led research and quality improvement projects across participating residency programs</li><li>
Serve as the first point of contact for students and residents/fellows seeking research or quality improvement experience within the health system</li><li>
Educate residents/fellows on research methodology, protocol development, and project execution</li><li>
Provide guidance on IRB submissions, regulatory documentation, and compliance</li><li>
Educate and assist students, residents/fellows, and new investigators in navigating research and QI requirements, credentialing, and institutional processes</li><li>
Collaborate with GME leadership and residency programs (Family Medicine, Surgery, OB/GYN, and others) to align research and QI activities with training and accreditation expectations</li><li>
Serve as the primary liaison between residents/fellows, faculty investigators, and institutional research leadership for non-sponsored research and QI activities</li><li>
Provide continuity support for resident projects by ensuring effective handoff and documentation when learners rotate off a project prior to completion</li><li>
Maintain and update an institution-wide tracking and progress report for non-sponsored resident research and QI projects, including in-progress, completed, and disseminated work</li><li>
Support research and QI audits as applicable and assist with preparation and documentation for non-sponsored projects</li><li>
Promote the accuracy, completeness, and timeliness of project documentation, milestones, and reporting</li><li>
Collaborate with the Office of Research Compliance to ensure all non-sponsored research and QI projects adhere to institutional, ethical, and regulatory standards</li><li>
Stay informed of and communicate updates to research and compliance policies relevant to resident scholarly activity and quality improvement</li><li>
Promote shared learning, best practices, and continuous improvement related to resident/fellow research and quality improvement</li><li>
Assists with study feasibility in cooperation with the Protocol Review Committee (PRC)</li><li>
Other duties as assigned</li></ul></div>

Program Mgr-Non-Sponsored Clinical Research

<div>
 
 Job Requirements
 
 
 
 
 Position Summary
 
 
 
 The Insurance Billing Specialist is responsible for a range of billing processes related to managing the ready to bill unbilled revenue. This position is responsible for the timely and accurate billing of all patient accounts to meet and/or exceed our departmental goals for cash collections and AR.
 
 
 
 Minimum Requirements
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or equivalency
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Must have had at least 4 years electronic billing and/or billing editing experience in a hospital and/or physician office setting.
 </li>
 <li>
 General Knowledge of HCPCS, CPT-4 and ICD9-10 coding and/or medical terminology.
 </li>
 <li>
 Familiar with multiple payer requirements and regulations for claims processing
 </li>
 <li>
 Solid Microsoft Office skills required.
 </li>
 <li>
 Good communication skills and the ability to courteously interact with multiple departments within SRHS
 
 
 </li>
 </ul>
 
 License/Registration/Certifications
 
 
 
 <ul>
 <li>
 N/A
 
 
 </li>
 </ul>
 
 Preferred Requirements
 
 
 
 
 Preferred Education
 
 
 
 <ul>
 <li>
 Healthcare related Associates or Bachelor&rsquo;s degree
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 5+years billing experience in a hospital and/or physician billing setting.
 </li>
 <li>
 Experience in billing both technical and professional charges.
 </li>
 <li>
 Experience with DDE
 </li>
 <li>
 Experience with combined/consecutive billing workflows and the ability to identify and resolve related billing issues
 </li>
 <li>
 Knowledge of commercial insurance billing, including payer specific requirements, claim edits and denials
 </li>
 <li>
 Experience reviewing EOBS and interpreting payer responses
 </li>
 <li>
 Previous experience in hospital billing, preferably within an acute care or health system environment
 </li>
 <li>
 Working knowledge of EPIC Hospital Billing
 </li>
 <li>
 Experience working hospital billing work queues
 
 
 </li>
 </ul>
 
 Preferred License/Registration/Certifications
 
 
 
 <ul>
 <li>
 Certified Revenue Cycle Associate (CRCA)
 </li>
 <li>
 Certified Professional Coder- Hospital Services (CPC-H)
 
 
 </li>
 </ul>
 
 Core Job Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for all pre-bill edits and claim scrubber edits for accuracy and compliance with all government and commercial carriers billing guidelines before releasing for submission to payers.
 </li>
 <li>
 Understands and adheres to state and federal regulations and system policies regarding compliance, integrity and ethical billing practices.
 </li>
 <li>
 Must possess a good working knowledge of the UB04 and CMS 1500 claim forms and the data elements/field data required
 </li>
 <li>
 Responsible to bill all services within timely filing as defined by departmental goals and insurance guidelines.
 </li>
 <li>
 Must understand and comply with the rules regarding edits.
 </li>
 <li>
 Responsible for all billing related denials to identify trends to improve clean claim rates
 </li>
 <li>
 Responsible for multiple daily reporting of billing indicators through various reporting tools
 </li>
 <li>
 Must be able to accurately complete review and resolve all combined billing requirements to ensure compliance.
 </li>
 <li>
 Responsible to work all referrals within a 24/48-hour turnaround time from receipt.
 </li>
 <li>
 Exhibit good professional communication and customer service skills at all times while working with coworkers and employees in multiple departments within the system.
 </li>
 <li>
 Other duties as assigned
 </li>
 </ul>
</div>

Insurance Billing Specialist (Remote)

<div>Job Requirements 
 
Position Summary 
The LPN Clinical Coordinator, under the guidance of the Practice Manager, will carry out responsibilities, which ensure high quality, well-coordinated patient care in the clinic according to SRHS and MGC&rsquo;s policies and mission. Acts as a clinical and administrative resource for clinical personnel. The LPN Clinical Coordinator has delegated authority to support, advise, and direct overall management of clinical practice. Must be able to provide and understand the specific communication, developmental, and treatment needs of patients, families, and visitors. Serves as a clinical resource, participates in-patient and staff education, demonstrates leadership, and serves as a preceptor. 
Minimum Requirements 
Education
<ul><li>Graduate of an accredited Nursing Program</li></ul> 
Experience
<ul><li>LPN with three years of experience</li></ul> 
License/Registration/Certifications
<ul><li>South Carolina LPN Nursing License</li><li>
Current CPR certification</li></ul> 
Preferred Requirements 
Preferred Education
<ul><li>N/A</li></ul> 
Preferred Experience
<ul><li>N/A</li></ul> 
Preferred License/Registration/Certifications
<ul><li>N/A</li></ul> 
Core Job Responsibilities<ul><li> 
Oversight of clinical staff, to include scheduling, coaching and disciplinary action per SRHS policies.</li><li>Assist with patient triage and phone triage. Assist providers with exams and procedures.</li><li>Handles patient, employee, physician complaints/ grievances according to the hospital&rsquo;s policies.</li><li>Works with Practice Manager in budget development and implementation as well as in other projects as needed.</li><li>Manages cost and revenue of medical supplies and clinical staffing.</li><li>Kronos Timekeeper for clinical staff.</li><li>Assists Practice Manager with Studer initiatives.</li><li>Assist in the orientation of new clinical staff.</li><li>Identify learning needs of staff and coordinate in-service/ continuing education requirements.</li><li>Performs annual staff competencies.</li><li>Works with the IT department to resolve any IT issues.</li><li>Ensures all clinical staff licensures and certifications are up-to-date and reports this information to the appropriate departments.</li><li>Perform other duties as assigned.</li></ul></div>

LPN Clinical Coordinator - SMC Pulmonology North Grove

<div>Job Requirements 
 
Position Summary
Accurately and efficiently transports patients, wheelchairs, and stretchers to and from nursing units and ancillary departments. Uses transport equipment correctly. Cleans transportation equipment, participates in transportation equipment maintenance. Performs duties and responsibilities in a manner consistent with the mission and vison of Spartanburg Medical Center. 
Minimum Requirements
Education
<ul><li>HS Diploma or equivalent</li></ul>
Experience
<ul><li>N/A</li></ul>
License/Registration/Certifications
<ul><li>CPR Certification (on the job training and certification)</li></ul> 
Preferred Requirements
Preferred Education
<ul><li>N/A</li></ul>
Preferred Experience
<ul><li>Preferred but not required</li></ul>
Preferred License/Registration/Certifications
<ul><li>N/A</li></ul> 
Core Job Responsibilities<ul><li>
Safely transporting patients within the hospitals</li><li>
Properly sanitizing all transport equipment.</li><li>
Moving within assigned areas and throughout the Medical Center as necessary</li><li>
May require moderate to heavy lifting</li><li>
Ability to stand, walk and/or bend for prolonged periods of time</li><li>
Must be able to discharge/transfer patients and push wheelchairs and stretchers.</li><li>
Must be able to manipulate equipment</li></ul></div>

Transporter-Patient

<div>
 
 Job Requirements
 
 
 
 
 Virtual Nurse- Centralized Nursing Services
 
 
 
 Spartanburg Regional Healthcare System is implementing an onsite Virtual Nursing Program utilizing virtual care equipment and technology. Virtual Nurses will work from a centralized onsite &ldquo;bunker&rdquo; location within the hospital and provide remote nursing support to bedside teams through secure audio/video communication.
 
 
 
 Essential Responsibilities
 
 
 
 <ul>
 <li>
 Complete admission history and documentation
 </li>
 <li>
 Perform medication reconciliation
 </li>
 <li>
 Assist with discharge education and discharge documentation
 </li>
 <li>
 Support patient and family education
 </li>
 <li>
 Assist bedside nurses with care coordination and administrative tasks
 </li>
 <li>
 Collaborate with physicians, case management, pharmacy, and bedside nursing teams
 </li>
 <li>
 Escalate patient concerns or changes in condition to bedside staff immediately
 </li>
 <li>
 Maintain patient privacy and HIPAA compliance during all virtual interactions
 </li>
 <li>
 Document accurately and timely within the electronic medical record
 
 
 </li>
 </ul>
 
 Equipment/Technology
 
 
 
 <ul>
 <li>
 Utilize virtual nursing equipment and software
 </li>
 <li>
 Operate multiple monitors, cameras, headsets, and communication platforms
 </li>
 <li>
 Troubleshoot minor equipment issues and communicate concerns appropriately
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 <ul>
 <li>
 Position is located onsite in a designated virtual nursing operations center (&ldquo;bunker&rdquo;)
 </li>
 <li>
 Sedentary work environment with prolonged computer and monitor use
 </li>
 <li>
 Frequent communication with patients, families, and interdisciplinary teams through virtual platforms
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Current RN licensure in South Carolina
 </li>
 <li>
 Minimum of 2 years acute care nursing experience preferred
 </li>
 <li>
 Strong communication and critical thinking skills
 </li>
 <li>
 Proficient computer and EMR skills
 </li>
 <li>
 Ability to multitask and prioritize in a fast-paced environment
 </li>
 <li>
 Previous experience in telehealth or virtual nursing preferred
 
 
 </li>
 </ul>
 
 Program Goals
 
 
 
 <ul>
 <li>
 The Virtual Nursing Program is designed to:
 </li>
 <li>
 Reduce administrative burden on bedside nurses
 </li>
 <li>
 Increase direct bedside care time
 </li>
 <li>
 Improve nurse retention and engagement
 </li>
 <li>
 Enhance patient experience and education
 </li>
 <li>
 Support safe, high-quality patient care
 </li>
 <li>
 Improve patient throughput and reduce length of stay
 
 
 </li>
 </ul>
 
 Additional Expectations
 
 
 
 <ul>
 <li>
 Demonstrates professionalism and teamwork
 </li>
 <li>
 Supports organizational mission, vision, and values
 </li>
 <li>
 Participates in training and competency validation for virtual nursing workflows and technology
 </li>
 <li>
 Maintains flexibility as the virtual nursing program expands across campuses and service lines
 </li>
 </ul>
</div>

Experienced Registered Nurse - Part-time Virtual Nurse- Centralized Nursing Services

<div>Job Requirements 
 
Position Summary
Under the direction of a Registered Nurse, the Patient Companion functions as a support to the licensed nursing staff in performing activities related to the safety needs of an assigned patient. Employees are encouraged to support Spartanburg Regional Healthcare System's involvement in the community we serve. 
Minimum Requirements
Education
<ul><li>High School Diploma or GED equivalent</li></ul>
Experience
 <ul><li>N/A</li></ul>
License/Registration/Certifications
<ul><li>N/A</li></ul> 
Preferred Requirements
Preferred Education
<ul><li>N/A</li></ul>
Preferred Experience
<ul><li>Experience in a healthcare setting</li></ul>
Preferred License/Registration/Certifications
<ul><li>N/A</li></ul> 
Core Job Responsibilities<ul><li>
Ability to read newspaper, magazine, books, etc. of wide variety.</li><li>
Command of the English language in written and verbal format.</li><li>
Other Duties as Assigned</li></ul></div>

Companion

<div>Job Requirements 
 
Position Summary
The Medical Assistant Clinical Coordinator, under the guidance of the Practice Manager, will carry out responsibilities which ensure high quality, well-coordinated patient care in the clinic according to SRHS and MGC&rsquo;s policies and mission. Acts as a clinical and administrative resource for clinical personnel. The Medical Assistant Clinical Coordinator has delegated authority to support, advise, and direct overall management of clinical practice. Must be able to provide and understand the specific communication, developmental, and treatment needs of patients, families, and visitors. Serves as a clinical resource, participates in patient and staff education, demonstrates leadership, and serves as a preceptor.
Minimum Requirements<div>
Education
 
<ul><li>High School Diploma or GED</li></ul></div><div>
Experience
 
<ul><li>Registered Medical Assistant / Certified Medical Assistant with three years of experience</li></ul></div><div>
License/Registration/Certifications
 
<ul><li>Certification as Medical Assistant (AAMA) or Registered Medical Assistant (AMT), Certified Clinical Medical Assistant (CCMA), National Healthcare Association (NHA)</li><li>Current CPR certification</li></ul></div>
Preferred Requirements<div>
Preferred Education
 
<ul><li>N/A</li></ul></div><div>
Preferred Experience
 
<ul><li>N/A</li></ul></div><div>
Preferred License/Registration/Certifications
 
<ul><li>N/A</li></ul></div> 
Core Job Responsibilities<ul><li>Oversight of clinical staff, to include scheduling, coaching and disciplinary action per SRHS policies.</li><li>Assist with patient triage and phone triage. Assist providers with exams and procedures.</li><li>Handles patient, employee, physician complaints/ grievances according to the hospital&rsquo;s policies.</li><li>Works with Practice Manager in budget development and implementation as well as in other projects as needed.</li><li>Manages cost and revenue of medical supplies and clinical staffing.</li><li>Kronos Timekeeper for clinical staff.</li><li>Assists Practice Manager with Studer initiatives.</li><li>Assist in the orientation of new clinical staff.</li><li>Identify learning needs of staff and coordinate in-service/ continuing education requirements.</li><li>Performs annual staff competencies.</li><li>Works with the IT department to resolve any IT issues.</li><li>Ensures all clinical staff licensures and certifications are up-to-date and reports this information to the appropriate departments.</li><li>Perform duties as assigned.</li></ul></div>

Clinical Coordinator Medical Assistant

Join Spartanburg Regional Healthcare System and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.