Qureos Mentor

Spinnaker Resorts

<p></p><div><p><b>WHO WE ARE</b></p><p></p><p><br>
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia &ndash; Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.</p><p>
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company&rsquo;s exceptional customer service and dedication to our owners and guests.</p><p>
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.</p><p><i>
Click </i><i>here </i><i>to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?</i></p><p></p><p><br>
JOB DESCRIPTION SUMMARY</p><p></p><div><br>
Under general supervision, the In-House Marketing Representative will provide excellent customer service, book qualified tours, enter premiums for pre-gifted guests, gift all In-House tours, and make daily calls to confirm tour.</div><p></p><div><b><br>
SPECIFIC JOB RESPONSIBILITIES:</b></div><ul><li>
Book qualified tours for sales presentations.</li><li>
Contact eligible guests&rsquo; pre-arrival and book tours.
</li><li>Upon guests&rsquo; arrival, confirm tour date and time.</li><li>
For those not already scheduled, attempt to book tour; either at check-in or contact in unit.</li><li>
Data enter booked tours into CRMS, include agreed upon premiums.</li><li>
Prepare Welcome Packages for check in arrivals, issue package at check- in, deliver package to guests&rsquo; unit if not issued at check-in.</li><li>
Distribute car passes to check in guests.</li><li>
Answer general questions about the area and assist resort guests with various customer service tasks.</li><li>
Maintain open communication and correspondence directly with Manager.</li><li>
Maintain effective working relations with others.
</li><li>Continuously display initiative and ingenuity in performing tasks.</li><li>
Perform additional or different duties, from those set forth above, to address business needs and changing business practices.</li><li>
Perform work with integrity; uphold organizational values following all company policies and procedures.</li><li>
Comply with the established rules of operation and the handling of confidential data.</li><li>
Maintain appropriate dress code, personal hygiene, and grooming consistent with the established policy of the company.</li><li>
Must be punctual with a positive attitude</li></ul><div></div><div><b><br>
REQUIRED KNOWLEDGE, SKILLS, and QUALIFICATIONS</b></div><ul><li>
Basic knowledge of vacation ownership and travel exchange companies.</li><li>
Basic knowledge of timeshare operations.</li><li>
Knowledge of computers and the various software applications required, proficient in the usage of.</li><li>
Knowledge of Microsoft Office programs including, but not limited to, Excel, Word, and Outlook, proficient in the usage of.</li><li>
Ability to set goals and objectives while demonstrating excellent organizational skills.</li><li>
Ability to operate office equipment/systems (e.g., Copier, Faxing, E-Mail, Scanning documents).</li><li>
Ability to multi-task and effectively perform duties.</li><li>
Ability to communicate effectively, both verbally and in writing.</li><li>
Ability to pay attention to detail with strong proofreading skills.</li><li>
Ability to work well as a team utilizing excellent interpersonal skills.</li><li>
Ability to establish and maintain effective working relationships with peers, employees, and management.</li><li>
Ability to deal effectively with conflict and manage difficult situations.</li><li>
Ability to assist and support others using tact, patience, and courtesy.</li><li>
Ability to accept new and changing responsibilities</li></ul><h3 class="jobSectionHeader"><b><br>
WORKING CONDITIONS AND ENVIRONMENT</b></h3><div></div><div><div><div><b><br>
 Physical Demands:</b></div><div><div><br>
Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 40 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information.</div></div></div><div></div><div><div><b><br>
 Working Conditions:</b></div><div><div><br>
Full-time position; flexible work week; weekends and holidays are required; work schedule will be coordinated with Manager.</div></div></div><div></div><div><div><b><br>
 Environment:</b></div><div><div><br>
Work is performed primarily in a fast-paced environment with frequent interruptions.</div></div></div></div><div></div><div><b><br>
OPTIONAL SKILLS A PLUS</b></div><div><ul><li>
Knowledge of Spinnaker Resorts</li></ul></div><p></p><p><b><br>
BENEFITS (if eligible)</b></p><ul><li>
Weekly Pay and Direct Deposit</li><li>
Health Insurance (Medical/Vision/Dental)</li><li>
Company-Paid Life Insurance</li><li>
Paid Time Off (PTO) Program</li><li>
Paid Vacation and Holiday Pay</li><li>
401 (K) Retirement Plan with a Company Match (based on eligibility)</li><li>
Employee Wellness Programs</li><li>
Fitness Center Reimbursement</li><li>
Ongoing Professional Development Opportunities</li><li>
Employee Family &amp; Friends Discounted Stays</li><li>
Various Employee Discounts (Local Businesses and National Retailers)</li><li>
Employee Recognition and Appreciation Events (Annual Employee Picnic &amp; Holiday Party)</li><li>
Company-Supplied Uniforms and Equipment (Applicable Positions)</li><li>
Flexible Work Schedules</li></ul></div>

In-house Marketing Rep

Join Spinnaker Resorts and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Spinnaker Resorts

About Company

In-house Marketing Rep