Qureos Mentor

SPS Global

<div>Job Title: Digital Document Specialist

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

The ideal candidate will:
<ul>
<li>Have a minimum high school diploma or equivalent.</li>
<li>Possess strong attention to detail and high-volume data entry experience.</li>
<li>Demonstrate fast, accurate alpha-numeric typing skills.</li>
<li>Be comfortable working in a production environment and with technology.</li>
<li>Show willingness to adapt and learn new technologies.</li>
<li>Take initiative and pride in their work.</li>
<li>Thrive in a team environment and be motivated by results.</li>
<li>Be capable of meeting or exceeding deadlines.</li>
<li>Have familiarity with document imaging software (desired but not required).</li>
</ul>
Key responsibilities include:
<ul>
<li>Classifying scanned documents by checking form fields and inputting information into pre-defined fields.</li>
<li>Ensuring the quality of scanned documents.</li>
<li>Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).</li>
<li>Matching corresponding paperwork to accounts and applying appropriate business rules.</li>
<li>Adhering to all governmental regulations and company policies and procedures.</li>
<li>Protecting organizational assets and maintaining privacy and confidentiality.</li>
<li>Upholding ethical standards and complying with business principles.</li>
<li>Assisting in other operational areas as needed.</li></ul><div> 
WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul><li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li></ul>About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting &quot;Submit Application&quot;, you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.</div></div>

Digital Document Specialist

#parttime #temporary Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Schedule: 25 hours/week | Shifts between 7:30AM&ndash;3:30PM or 3:00PM&ndash;11:00PM/12:00AM Business Hours: Monday&ndash;Sunday, 7:00AM&ndash;12:00AM Be the Face of an Unforgettable Experience We're seeking warm, outgoing individuals to serve as Guest Experience Ambassadors&mdash;the first point of connection for our guests. In this role, you'll create memorable experiences through genuine hospitality, strong presence, and attention to detail. If you enjoy engaging with people and thrive in a fast-paced environment, this is your opportunity to make a lasting impression. Why This Role Matters Ambassadors shape the guest experience from the moment of arrival. Your ability to welcome, guide, and support guests ensures each visit feels smooth, engaging, and well-coordinated. What You'll Do Guest Experience Greet and welcome guests in a friendly and professional manner. Provide information and answer questions clearly and confidently. Guide guests through the start of their experience and offer directions as needed. Guest Support Address guest inquiries and resolve concerns efficiently. Share relevant updates on events, programming, and offerings. Operations &amp; Team Support Communicate with team members to ensure smooth service flow. Share guest feedback with management. Support team needs and adapt to changing priorities. Safety &amp; Compliance Follow safety procedures to ensure a secure environment for guests and staff. What You Bring Strong communication and interpersonal skills A service-oriented mindset with a professional demeanor Ability to stay organized and responsive in a fast-paced setting A friendly and approachable presence Flexibility to work outdoors, evenings, weekends, and holidays Fluency in English; additional languages are a plus Qualifications Experience in hospitality or customer-facing roles preferred Background in guest engagement, entertainment, or high-touch service environments is a plus Ability to stand and walk for extended periods Ability to lift 10&ndash;20 lbs. as needed WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting &quot;Submit Application&quot;, you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Guest Ambassador (Top of the Rock - Rockefeller Center)

Client Services Associate Location: New York, NY 10020 Schedule: Mon - Fri 8:00 am - 4:30 pm Employment Type: Full-time | Onsite We're hiring! If you're a people‑focused, detail‑oriented professional who enjoys keeping an office running smoothly, this role is for you. We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors. ⭐ About the Role As a Client Services Associate, you'll be the heartbeat of our workplace experience. You'll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage. This position is ideal for someone who excels in a fast‑paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace. ️ What You'll Do Mailroom Operations Receive, sort, and distribute all inbound mail and packages Process outbound mail, shipments, and tracking documentation Maintain accurate chain‑of‑custody records Notify employees of incoming deliveries and coordinate pickup Warehouse &amp; Logistics Perform shipping and receiving tasks for supplies, materials, and equipment Verify packing slips, inspect shipments, and report discrepancies Organize and maintain warehouse areas for cleanliness and efficiency Load/unload items using proper safety techniques Office Operations Monitor and restock office supplies Ensure printers/MFDs are functional and stocked Keep the Business Service Center neat and organized Submit and follow up on work orders Inventory &amp; Supplies Monitor stock levels of office and warehouse supplies Replenish inventory and support ordering when needed Keep storage areas neat and labeled for easy access Hospitality &amp; Facilities Support Set up meeting and conference rooms Support pantry, barista, or kitchen areas Perform light cleaning and maintenance tasks Assist with internal office moves Reception &amp; Customer Support Provide backup front desk/reception coverage Deliver friendly, professional service to employees and guests Handle sensitive or urgent requests with discretion What You Bring High School Diploma or equivalent 1+ year of experience in customer service, office support, or similar preferred Strong communication and multitasking skills A proactive, solutions‑oriented mindset Comfort learning new systems and processes Professional appearance and demeanor Physical Requirements Ability to lift/move 40&ndash;60 lbs Frequent walking, bending, standing, and light manual activity Ability to operate common office equipment Why You'll Love Working With Us Supportive team culture Opportunities to learn and grow A role with high visibility and daily impact A chance to be the go‑to person who keeps everything running smoothly WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law. Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool. Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. To view our privacy policy, click on the link below: Data Privacy Statement Acknowledgement Section: By submitting an application, by hitting &quot;Submit Application&quot;, you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

Client Service Associate

<div><div><h1 class="jobSectionHeader">Client Services Associate</h1>

Location: Westlake, TX 76262 
Schedule: 8:00 am - 4:30 pm 
Employment Type: Full-time | Onsite 

We're hiring! 
If you're a people‑focused, detail‑oriented professional who enjoys keeping an office running smoothly, this role is for you. We're seeking a Client Services Associate to support daily operations, deliver exceptional service, and create a welcoming experience for employees and visitors.

<ul><li>About the Role</li></ul>

As a Client Services Associate, you'll be the heartbeat of our workplace experience. You'll handle mail and package operations, support office supplies and shipping and receiving, organize supply inventories and equipment management, assist with meeting room setups, and provide hospitality and occasional reception coverage.

This position is ideal for someone who excels in a fast‑paced environment, loves helping others, and takes pride in maintaining a polished, organized workspace.

<h2 class="jobSectionHeader">️ What You'll Do</h2>
<div><h3 class="jobSectionHeader">Mailroom Operations</h3>
<ul><li>Receive, sort, and distribute all inbound mail and packages</li>
<li>Process outbound mail, shipments, and tracking documentation</li>
<li>Maintain accurate chain‑of‑custody records</li>
<li>Notify employees of incoming deliveries and coordinate pickup</li>
</ul>
</div><div><h3 class="jobSectionHeader">Warehouse &amp; Logistics</h3>
<ul><li>Perform shipping and receiving tasks for supplies, materials, and equipment</li>
<li>Verify packing slips, inspect shipments, and report discrepancies</li>
<li>Organize and maintain warehouse areas for cleanliness and efficiency</li>
<li>Load/unload items using proper safety techniques</li>
</ul></div><h3 class="jobSectionHeader">Office Operations</h3>
<ul><li>Monitor and restock office supplies</li>
<li>Ensure printers/MFDs are functional and stocked</li>
<li>Keep the Business Service Center neat and organized</li>
<li>Submit and follow up on work orders</li>
</ul>
<div><h3 class="jobSectionHeader">Inventory &amp; Supplies</h3>
<ul><li>Monitor stock levels of office and warehouse supplies</li>
<li>Replenish inventory and support ordering when needed</li>
<li>Keep storage areas neat and labeled for easy access</li>
</ul></div><h3 class="jobSectionHeader">Hospitality &amp; Facilities Support</h3>
<ul><li>Set up meeting and conference rooms</li>
<li>Support pantry, barista, or kitchen areas</li>
<li>Perform light cleaning and maintenance tasks</li>
<li>Assist with internal office moves</li>
</ul><h3 class="jobSectionHeader">Reception &amp; Customer Support</h3>
<ul><li>Provide backup front desk/reception coverage</li>
<li>Deliver friendly, professional service to employees and guests</li>
<li>Handle sensitive or urgent requests with discretion</li>
</ul><h2 class="jobSectionHeader"> What You Bring</h2>
<ul><li>High School Diploma or equivalent</li>
<li>1+ year of experience in customer service, office support, or similar preferred</li>
<li>Strong communication and multitasking skills</li>
<li>A proactive, solutions‑oriented mindset</li>
<li>Comfort learning new systems and processes</li>
<li>Professional appearance and demeanor</li>
</ul><h2 class="jobSectionHeader"> Physical Requirements</h2>
<ul><li>Ability to lift/move 40&ndash;60 lbs</li>
<li>Frequent walking, bending, standing, and light manual activity</li>
<li>Ability to operate common office equipment</li>
</ul><h2 class="jobSectionHeader"> Why You'll Love Working With Us</h2>
<ul><li>Supportive team culture</li>
<li>Opportunities to learn and grow</li>
<li>A role with high visibility and daily impact</li>
<li>A chance to be the go‑to person who keeps everything running smoothly</li></ul></div> 


<div>WHAT WE OFFER
<ul>
<li>Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!</li>
<li>Learning &amp; Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!</li>
<li>We Recognize Talent: We offer a variety of recognition programs for all levels of employees!</li>
<li>Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, &amp; Paid Time Off.
<ul><li>Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.</li>
</ul>
</li></ul>About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence &amp; Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting &quot;Submit Application&quot;, you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.</div></div>

Join SPS Global and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

SPS Global

About Company

Digital Document Specialist

Guest Ambassador (Top of the Rock - Rockefeller Center)

Client Service Associate

Client Service Associate