Qureos Mentor

Stanford Health Care

<div>1.0 FTE Full time Rotating - 08 Hour R2658580 Onsite 109012019 Shared Svcs Rev Cycle PAS TV Finance &amp; Revenue Cycle PLEASANTON, 5555 W. Las Positas Blvd., California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Rotating - 08 Hour (United States of America)
This is a Stanford Health Care job. 
 
A Brief Overview 
The Patient Access Services job is responsible for completing patient admissions and registration functions. Identifies patients' insurance coverage or existing financial resources to pay for medical care and services. Handles routine customer service inquiries and concerns. Processes necessary admission/registration paperwork and obtains necessary documents for billing and compliance requirements. The PAR I position is intended as an entry-level position for individuals with limited background in patient admitting/registration, recent graduates from trade schools and training programs, and/or experience in non-healthcare with customer service background. It is expected that individuals on this level will acquire the necessary job skills, knowledge, and other qualifications through on-the-job and/or formal training to advance to the Patient Access Representative level II with a minimum of 1-year experience within Patient Access Services. 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
Assures secure handling and accurate recording of payments collected at the point-of-service delivery.</li><li>
Builds a foundational understanding of the different health insurance coverage options and the related processes and procedures.</li><li>
Able to handle routine/simple patient escalations and perform service recovery.</li><li>
Escalates any advanced or complex registrations to a more experienced team member.</li><li>
Greets patients and begins the registration process. Maintains professional communication with various PAS staff, clinical staff, physicians, guests, and patients regarding the admitting/registration services rendered at Stanford Health Care - ValleyCare. Communication may consist of telephone correspondence, email, or in person contact.</li><li>
Meets weekly individual productivity and key performance indicators and standards while following planned priorities as set by the department leadership team.</li><li>
Provides excellent customer service to all individuals with whom the employee has contact.</li><li>
The specific job duties will be comprised of a combination of responsibilities for all areas of Patient Access Service operations.</li></ul> 
Education Qualifications<ul><li>
High School Diploma or GED</li></ul> 
Experience Qualifications<ul><li>
One (1) year of progressively responsible and directly related work experience. Required</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
Language: Bilingual preferred (English and Spanish).</li><li>
Ability to speak and write effectively at a level appropriate for the job.</li><li>
Ability to work well with individuals at all levels of the organization.</li><li>
Knowledge of computer systems and software used in functional area.</li><li>
Knowledge of Medical Terminology such as Medicare, Medi-Cal, Workers Comp, Managed Care (HMO, PPO, POS, etc.), Children's Health Programs (CCS, GHPP, Healthy Families, etc.).</li></ul>
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li><li>
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li><li>
Coordinate for Me: Own the complexity of my care through coordination</li></ul>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $29.48 - $33.22 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Patient Access Representative I (VC)

<div>1.0 FTE Full time Day - 08 Hour R2658503 Remote USA 109012018 Shared Svcs Rev Cycle Facility Coding TV Finance &amp; Revenue Cycle
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)
This is a Stanford Health Care job. 
 
A Brief Overview 
Requires review of medical record documentation to accurately assign International Classification of Diseases (ICD-10-CM/PCS), as well as to assign Medicare Severity Diagnosis Related Group (MS-DRG) / All Patient Refined - Diagnosis Related Group, (APR-DRG) and abstract specific data elements for each account in compliance with federal and state regulations. This position codes various (most) patient types of inpatient records and follows the Official Guidelines for Coding and Reporting, the American Health Information Management Association (AHIMA) Code of Ethics, as well as all American Hospital Association (AHA) Coding Clinic guidance. Follows Stanford Health Care policies and procedures and maintains required quality and productivity standards. Reviews, abstracts and assigns accurate and ethical ICD-10-CM and ICD-10-PCS codes to inpatient services. Ensures compliance with third party, State and Federal regulations. Reviews, analyzes and abstracts physician/other documentation for diagnoses, procedures and other services provided. Obtains missing information and/or clarifies existing information. Completes volume of work from work queues per departmental productivity standards. Groups codes and completed product into payment group. Analyzes information for optimal and appropriate reimbursement. Ensures compliance with all appropriate coding, billing and data collection regulations and procedures. Uses appropriate software to validate information. Utilizes Epic, 3M Coding and Reimbursement System (Encoder), 3M CDIS, 3M Audit Expert, MS Office, and other software as appropriate to compile and validate medical information. 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
Reviews medical record documentation and accurately assigns appropriate ICD-10 diagnoses and procedure codes, leading to the assignment of the correct Medicare Severity-Diagnosis Related Group, (MS-DRG) or All Patient Refined Diagnosis Related Group, (APR-DRG.) The Inpatient Coding Specialist I is responsible for verification of the patient's discharge disposition, assigning the correct sources of admission for state regulation reporting purposes, and ensuring the appropriate present on admission, (POA) indicators are assigned to each code. The assigned codes must support the reason for the visit that is documented by the provider in order to support the care provided.</li><li>
Correctly abstracts required data per facility specifications.</li><li>
Responsible for monitoring Discharged Not Billed accounts, and as a team, ensures timely, compliant processing of inpatient accounts through the revenue cycle.</li><li>
Collaborates with Clinical Documentation Specialists (CDSs) and members of the medical staff to ensure completeness of documentation in the medical records so that appropriate codes, and, ultimately, the correct Diagnosis Related Group (DRG) may be assigned.</li><li>
Responsible for ensuring accuracy and maintaining established quality and productivity standards.</li><li>
Demonstrates a high degree of independence in performance of responsibilities, working effectively without direct supervision. Exhibits strong time management, problem solving and communication skills.</li><li>
Possesses critical thinking, good judgment and decision making skills</li><li>
Demonstrates excellent written and oral communication skills</li><li>
Remains abreast of current Centers for Medicare and Medicaid Services (CMS) requirements as well as Correct Coding Initiative (CCI) edits, Hospital Acquired Conditions (HACs), Patient Safety Indicators (PSIs), and when applicable, National Coverage Determinations (NCDs) and Local Coverage Determinations (LCDs) including the addition of appropriate modifiers to ensure a clean claim the first time through.</li><li>
Maintains competency and accuracy while utilizing tools of the trade such as the 3M encoder, 3M Audit Expert process (3M AES), 3M Clinical Documentation Improvement System (3M CDIS) and abstracting systems as well as all reference materials.</li><li>
Follows all established Stanford Health Care policies and procedures.</li><li>
Attends required system, hospital and departmental meetings and educational sessions as established by leadership, as well as completion of required annual learning programs, to ensure continued education and growth.</li><li>
Employees must abide by all Joint Commission requirements including but not limited to sensitivity to cultural diversity, patient care, patients&rsquo; rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.</li><li>
Employees must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions.</li></ul> 
Education Qualifications<ul><li>
High School Diploma or GED</li></ul> 
Experience Qualifications<ul><li>
Three (3) years of progressively responsible and directly related work experience</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
Successful completion of the Coder Proficiency Exam (pre-hire)</li><li>
Ability to adapt to and deal with change and ambiguity</li><li>
Ability to plan, organize, prioritize, work independently and meet deadlines</li><li>
Ability to comply with the American Health Information Management Association&rsquo;s Code of Ethics and Standards and apply Uniform Hospital Discharge Data Set (UHDDS) standards</li><li>
Ability to establish and maintain effective working relationships</li><li>
Ability to manage, organize, prioritize, multi-task and adapt to changing priorities</li><li>
Ability to solve technical and non-technical problems</li><li>
Ability to utilize the ICD-10-CM/PCS and CPT-4 coding conventions to code medical record entries; abstract information from medical records; read medical record documentation; assign accurate codes for grouping of MS-DRGs and APR-DRGs</li><li>
Ability to work effectively through and with others</li><li>
Knowledge of diagnosis/procedure DRG grouping schemes such as MS-DRGs and APR-DRGs</li><li>
Knowledge of health information systems for computer application to medical records</li><li>
Ability to foster effective working relationships and build consensus</li><li>
Ability to work effectively with individuals at all levels of the organization</li><li>
Knowledge of CCI (Correct Coding Initiatives) and CMS compliance issues</li><li>
Knowledge of computer systems and software used in functional area</li><li>
Knowledge of standards and regulations pertaining to the maintenance of patient medical records; medical</li><li>
records coding systems; medical terminology; anatomy and physiology and study of diseases</li></ul> 
Licenses and Certifications<ul><li>
RHIA - Registered Health Information Administrator or</li><li>
RHIT - Registered Health Information Technician or</li><li>
CCS - Certified Coding Specialist</li></ul> 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li><li>
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li><li>
Coordinate for Me: Own the complexity of my care through coordination</li></ul>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $61.34 - $69.10 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Inpatient Coding Specialist I (Remote)

<div>1.0 FTE Full time Day - 08 Hour R2658056 Onsite 107420005 Surg Svcs OR Assistants Allied Health PALO ALTO, 500 Pasteur Dr, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)
This is a Stanford Health Care job. 
 
A Brief Overview 
The Operating Room Assistant is responsible for assisting the nursing staff in receiving, caring for and transporting patients to and from the perioperative region. Other duties include: cleaning and maintaining patient care equipment and providing supplies and equipment as needed. 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patients rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.</li>
<li>Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).</li>
<li>Actively participates in quality control, quality assurance and preventive maintenance activities.</li>
<li>Attends and participates in equipment and supply in-services, evaluations and staff meetings.</li>
<li>Completes all designated assignments in an accurate and efficient manner.</li>
<li>Contributes in a positive manner to unit and department.</li>
<li>Disposes of trash and linen per the hospital protocol.</li>
<li>Identifies and shares recommendations for containing costs in assigned area.</li>
<li>Maintains an effective working relationship with staff, managers, physicians, patients and their families.</li>
<li>May perform patient care functions according to hospital and region policies and procedures. Examples of tasks include: shave preps, non-invasive monitoring, specimen collection, ambulating and repositioning patients.</li>
<li>May receive instruments and equipment from assigned OR rooms, removes items tagged &quot;broken&quot; by nurse, and cleans rooms and equipment according to protocol.</li>
<li>Participates in the monitoring and documenting of quality improvement issues.</li>
<li>Participates on unit, department or hospital committees as requested.</li>
<li>Performs housekeeping/stocking duties in order to maintain a clean, safe work environment.</li>
<li>Practices aseptic techniques according to established standards of care and infection control policies.</li>
<li>Prioritizes work using available resources.</li>
<li>Proactively uses the problem solving process to identify, prevent or resolve inter-or intradepartmental problems.</li>
<li>Responds to, documents and distributes items as requested in a timely manner.</li>
<li>Responsible for self assessment of skill level and seeking resources to learn new skills, equipment, or procedures to maintain currency in position.</li>
<li>Supports administrative decisions and assures implementation and compliance with all department, institutional and regulatory policies and procedures.</li>
<li>Transports/receives patients, equipment, supplies, blood products and specimens within the region and hospital according to policies and procedure.</li>
<li>Works with clinical educator to orient new staff members and cross trains to select anesthesia technician role functions (LPCH only).</li></ul> 

Education Qualifications<ul><li>
High School Diploma or GED equivalent
</li></ul> 
Experience Qualifications<ul><li>
None required
</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
Ability to be flexible in assignment and able to work different shifts if required
</li><li>Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations
</li><li>Ability to learn and evaluate new equipment and procedures quickly
</li><li>Ability to maintain confidentiality of sensitive information
</li><li>Ability to problem-solve effectively using appropriate resources. Is productive in workflow, skills and organization
</li><li>Ability to provide appropriate care based on the needs of the individual taking into consideration age, culture, and developmental issues
</li><li>Ability to provide care as needed and as described in the department&rsquo;s policies and procedures
</li><li>Ability to speak, read, write, and understand English effectively at a level appropriate for the job
</li><li>Ability to work in a fast-paced environment with individuals of diverse cultural backgrounds.
</li><li>Knowledge of cardiopulmonary resuscitation methods, practices, and procedures
</li><li>Knowledge of computer systems and software used in functional area
</li><li>Knowledge of location, operation and maintenance of common equipment and supplies located in the operating room region
</li><li>Knowledge of protocols for patient records
</li><li>Knowledge of role in emergency response
</li></ul> 
Licenses and Certifications
BLS - Basic Life Support required 
<ul><li>
</li></ul> 
 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li>
<li>Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li>
<li>Coordinate for Me: Own the complexity of my care through coordination</li></ul>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $34.96 - $39.20 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Operating Room Assistant - Am/Mid shift

<div>1.0 FTE Full time Day - 08 Hour R2658565 Onsite 107085009 Head-Neck Oncology Multi Site Allied Health PALO ALTO, 900 Blake Wilbur Dr, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)
This position is Monday - Friday, 9:00am - 5:30pm. Flexibility to cover other shifts are required.<div>
A Brief Overview 
As an entry position, the PCC I, is expected to learn and apply job skills, policies, and procedures to complete essential assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions and seek assistance when needed. 
 
What you will do<ul><li>
Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.</li><li>
Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.</li><li>
Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.</li><li>
Communication and Coordination: Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff.</li></ul> 
Education Qualifications<ul><li><div>
High School Diploma or GED equivalent AND one of the following: 
<ul><li>(1) Certificate of completion or official transcript from a medical assisting program</li><li>(2) Completion of medical assistant training by a licensed physician or podiatrist</li><li>(3) Certification as medical assistant through a Medical Board of California &ndash; approved medical assistant certifying organization</li></ul></div></li></ul> 
Experience Qualifications<ul><li>
Entry Level &ndash; No previous experience required</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
All levels require possession of knowledge, skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.</li><li>
Knowledge of and ability to use and apply medical terminology in performing his/her duties.</li><li>
Knowledge of coding and billing regulations.</li><li>
Knowledge of computer systems and software used in functional area.</li><li>
Ability to speak and write effectively at a level appropriate for the job.</li><li>
Ability to solve problems and identify solutions.</li><li>
Ability to demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.</li><li>
Ability to work independently as well as an integral part of the patient care team.</li><li>
Ability to follow instructions and standard operating procedures.</li><li>
Demonstrated familiarity, knowledge and understanding of home health, practice care coordination, clinical care skills.</li><li>
Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting, knowledge of grammar and syntax and ability to write clear and concise clinical reports)</li><li>
Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes, continuing education and other work related courses and training) to adapt to an ever changing healthcare environment.</li><li>
Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices.</li></ul> 
Licenses and Certifications<ul><li>
American Heart Association Basic Life Support (BLS) certification</li></ul> 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li><li>
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li><li>
Coordinate for Me: Own the complexity of my care through coordination</li></ul></div>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $31.94 - $35.94 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Medical Assistant / Patient Care Coordinator I, Head & Neck/Cutaneous/Endocrine Oncology

<div>1.0 FTE Full time Rotating - 08 Hour R2657755 Onsite 108340001 Dietary Facilities &amp; Hospitality PALO ALTO, 500 Pasteur Dr, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Rotating - 08 Hour (United States of America)<div>
Lead a team that transforms everyday meals into moments of care and connection. As a Patient Dining Supervisor, you&rsquo;ll play a direct role in enhancing the healing experience by delivering service that feels personalized, responsive, and compassionate to every patient.</div><div> 
This full-time, onsite role based at Stanford Health Care in Palo Alto leads front-line food service operations across a dynamic hospital environment with hours spanning 5:00am&ndash;10:00pm (primarily Sunday&ndash;Thursday). You&rsquo;ll supervise daily operations, manage staff performance, and ensure seamless coordination across shifts while fostering a culture of accountability and service excellence. Success in this role includes coaching and leading union staff, navigating service recovery with confidence, and maintaining high-quality patient interactions. Ideal candidates bring strong people leadership and scheduling experience, comfort in a healthcare or hospitality setting, and the ability to lead with both firmness and empathy.</div><div><ul><li>
Lead and develop frontline staff while managing daily service execution</li></ul></div><div><ul><li>
Oversee scheduling, shift coverage, and operational flow</li></ul></div><div><ul><li>
Partner with teams to resolve service issues and improve patient satisfaction</li></ul></div><div><ul><li>
Foster a culture of teamwork, communication, and continuous improvement</li></ul></div><div> 
The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. Learn more about Facilities Services at: Facilities Services | Stanford Health Care</div><div> 
The Hospitality Services business unit enhances patient, staff, and visitor experience through exceptional service. This team includes food services, environmental services, facility management, and patient transport &amp; equipment management, all focused on creating a safe and welcoming environment that promotes healing and well-being.</div><div> 
Food Services is a talented team of culinary and food service professionals devoted to offering patients, visitors, and staff a premium dining experience through locally sourced sustainable food to support healing and wellness. Our &ldquo;Food as Medicine&rdquo; philosophy brings awareness to the critical link between eating healthy and living well.</div><div> 
If you are interested in joining Stanford Health Care, please read the job description below and apply online.</div> 
This is a Stanford Health Care job. 
 
A Brief Overview 
Under the direction of Food Service Managers, the Food Services Supervisor provides direct supervision of specific work groups and has accountability for front-line staff of the Food Service team. The Food Service Supervisor ensures adherence to high quality standards and sanitation procedures, and models exemplary behaviors for the members of the staff. 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
Food Handling/Sanitation Compliance: Ensures high standards of quality and sanitation by utilizing established tools and quality monitors. Ensures compliance with laws, regulations and standards regarding food service activities and sanitation and safety standards. Ensures compliance with departmental sanitation procedures, initiating corrective action for sanitation discrepancies. Monitors the safe storage and handling of food items. Maintains safety standards that conform with Federal and State regulations.</li><li>
Food Service Operations: Participates with management in planning and preparing menus; checks daily menus for possible changes to recipes; makes recipe changes and informs staff; informs staff of new recipe adjustments makes sure all menu items are ready for distribution at prearranged times; updates and evaluates recipes; ensures that the staff serves food at proper temperatures; observes food to be sure it is visually appealing and served in adequate portions; plans and directs the preparation of new food items or new service activities for increased customer satisfaction; obtains feedback from customers concerning the quality of the food served and the service provided; maintains the general operation and efficiency of the commercial kitchen equipment; accommodates special diet needs of customers who have specific religious or medical; recommends to management improved methods of food preparation, service, and personnel practices. Notifies management of any food shortages, menu changes, equipment breakdowns; takes corrective action as needed to determine appropriate utilization, storage or disposal of food items. Prepare and maintain unit for daily operations including merchandising, setting up cash drawers, point of sales terminals, reconciling cash, pricing items, monitor and re-stock supplies.</li><li>
Personnel Management: Supervises and participates in a variety of activities of a food service unit to include food preparation, distribution, service, and record maintenance in an acute care setting. Maintain and submit accurate information for payroll reporting (timecards, tardiness, and absenteeism). Maintain accurate reports of daily and monthly financial and production records. Plans, assigns, and reviews work of assigned staff; adjusts work assignments and schedules to maintain adequate staffing levels and respond to fluctuating workloads; evaluates employee performance and prepares performance appraisals; assesses training needs of staff and arranges for or provides appropriate instruction; provides initial orientation to new employees; reviews applicant's credentials, participates in the interview process, and hires or effectively recommends hiring of staff; resolves personnel problems, complaints, and formal grievances at the first level; disciplines and rewards employees; counsels employees in work-related activities, personal growth, and career development.</li><li>
Demonstrates proper operation and maintenance of kitchen equipment, cash handling methods, food handling and storage, workplace safety, infection prevention, and sanitary procedures.</li><li>
Budget and Inventory: Typical tasks: determines food items to order based upon the food on hand; some employees in this class may obtain cost quotes or bids from vendors or food suppliers.</li><li>
Initiates requisition purchase orders for produce, baked goods, meat, dairy products, cooking and serving equipment and supplies from procurement.</li><li>
Ensures procedures are followed by the staff for receiving, storing, and issuing food and supplies; inventories food supplies needed before each order by counting food items, recording totals, and reporting findings to superior; recommends purchases of commercial kitchen equipment to superior.</li><li>
Contributes to cost containment by managing time and supplies so that commitment to cost containment through management of labor, supplies, and waste reduction efforts are completed as scheduled and resources are not wasted. Evaluates the needs of the unit in terms of staff, supplies, and equipment; provides information to management concerning long-range planning, goal setting, and policy and procedure development; contributes new ideas and creative ways of preparing and distributing foods; assists staff by performing some of the food service activities such as preparing, serving, and distributing food. Models exemplary behaviors for the members of the staff.</li></ul> 
Education Qualifications<ul><li>
High School Diploma or GED equivalent.</li></ul> 
Experience Qualifications<ul><li>
Five (5) years of progressively responsible and directly related work experience.</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
Ability to communicate effectively, both orally and in writing.</li><li>
Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.</li><li>
Ability to plan, organize, prioritize, work independently and meet deadlines Knowledge of commercial kitchen equipment, food service policies and procedures Knowledge of food values and nutrition.</li><li>
Knowledge of health, safety, and sanitation regulations and procedures as they pertain to operations of a volume dining or food service facility.</li><li>
Knowledge of menu planning.</li><li>
Knowledge of methods, materials, and equipment used in a volume dining or food service facility Knowledge of principles and practices of volume food management.</li><li>
Excellent customer service skills.</li><li>
Physical requirements as needed to perform the job functions</li></ul> 
Licenses and Certifications<ul><li>
None .</li></ul> 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li><li>
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li><li>
Coordinate for Me: Own the complexity of my care through coordination</li></ul>
#LI-MH2
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $37.82 - $49.15 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Supervisor, Food Services - Patient Dining

<div>1.0 FTE Full time Day - 08 Hour R2656695 Hybrid 108480017 TDS Education Technology Technology &amp; Digital Solutions PALO ALTO, 1830 Embarcadero, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)
This is a Stanford Health Care job. 
 
A Brief Overview 
The Learning Experience Technologist III serves as an experienced hybrid designgineer who 
leads the creation, implementation, testing, and adaptation of innovative educational 
technologies at Stanford Medicine. This role combines user experience research, learning 
design, and full-stack development to design, build, and refine educational technologies that 
demonstrate what is possible in the evolution of learning. Working within the team alongside 
faculty, physicians, and members of the medical education community, this position drives 
prototyping and development efforts, applying emerging technologies including AI, immersive 
learning environments, and adaptive learning systems to complex medical education 
challenges. 
This role is ideal for individuals with deep experience in both design and development who 
operate independently, provide technical and design leadership, and model hybrid practice for 
the broader team. 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
Design and develop experimental prototypes that demonstrate future possibilities in educational technology, particularly in medical and health sciences education, in collaboration with faculty, learners, and Educational Technology team members.</li><li>
Lead rapid prototyping initiatives to test emerging technologies (AI, AR/VR, adaptive learning) in educational contexts, working both independently and in close partnership with internal and cross-team collaborators.</li><li>
Create proof-of-concept applications that push boundaries of traditional learning experiences and pitch them to Educational Technology leadership and subgroups (Learning Design and Evaluation, Production, Academic Support), incorporating stakeholder feedback into subsequent iterations.</li><li>
Research, evaluate, and communicate about new technologies for potential adoption in medical education environments, translating technical possibilities into clear recommendations for faculty and institutional partners.</li><li>
Contribute to institutional digital transformation initiatives through innovative technology solutions, modeling collaborative practices that enable other teams and departments to adopt and scale successful approaches.</li><li>
Execute full-cycle development from user research and ideation through implementation and deployment in collaboration with the Learning Innovation Futurist Team</li><li>
Build custom learning components, interactive modules, and educational applications using modern web technologies in collaboration with the Educational Technology team</li><li>
Use APIs and integrations to connect new applications to learning platforms as needed (Canvas, Coursera, LearnDash, Articulate Storyline) in alignment with needs from the Learning Design and Evaluation team</li><li>
Implement AI-powered features including chatbots, intelligent tutoring systems, and personalized learning pathways in collaboration with the Educational Technology team</li><li>
Create responsive, accessible educational interfaces following universal design principles</li><li>
Maintain and evolve codebases for educational applications and learning tools</li><li>
Collaborate with our evaluation team to support analytics needs related to learning outcomes, course performance, and user activity.</li><li>
Conduct user research with medical students, faculty, and healthcare professionals to identify learning needs as needed, both independently and in collaboration with the Learning Design and Evaluation group</li><li>
Facilitate design thinking sessions with stakeholders and team members in workshops and collaborative ideation sessions</li><li>
Synthesize research findings into actionable design requirements and technical specifications</li><li>
Test and iterate solutions based on user feedback and learning analytics data both independently and collaboratively</li><li>
Document and communicate research insights to inform team strategy and development priorities</li><li>
Partner with learning designers to translate pedagogical goals into technical solutions</li><li>
Collaborate with the Production team to ensure seamless integration of technology components</li><li>
Mentor student workers and coordinate with freelance developers on project deliverables</li><li>
Pitch innovative solutions and emerging technology insights to faculty, leadership, the Learning Design and Evaluation team, and the Production team</li><li>
Contribute to publications, conference presentations, and grant proposals</li><li>
Facilitate and enable the Educational Technology team to adopt or recommend new technologies through documentation, training, demonstration, and consensus building</li></ul> 
Education Qualifications<ul><li>
Bachelor's degree in Computer Science, Human-Computer Interaction, Educational 
Technology, Cognitive Science, Design, or related field</li><li>
OR equivalent combination of education and demonstrated experience in technology</li></ul> 
Experience Qualifications<ul><li>
Minimum 8 years of experience in user experience design, software development, or educational technology</li><li>
Portfolio showcasing innovative digital learning experiences and technical implementations</li><li>
Experience with simulation, immersive learning technologies, or interactive educational content required</li><li>
Evidence of continuous learning and adaptation to emerging technologies</li></ul> 
Required Knowledge, Skills and Abilities<ul><li>
Proficiency in JavaScript, HTML5, CSS3, and modern web frameworks (React, Vue, or Angular)</li><li>
Experience with API development</li><li>
Ability to responsibly use AI-assisted development tools</li><li>
Version control systems and collaborative development workflows</li>
Responsive design and mobile development approaches<li> Familiarity with learning design analytics</li><li>
User-centered design methodologies and design thinking facilitation</li><li>
Rapid prototyping and iterative design processes</li><li>
User research methods including interviews, usability testing, and journey mapping</li><li>
Wireframing and prototyping tools (Figma, Sketch, or Adobe XD)</li><li>
Experience implementing AI in educational applications</li><li>
Understanding of learning management system architectures and integration patterns</li><li>
Accessibility standards and universal design for learning principles</li><li>
Learning analytics and data-driven design decisions</li><li>
Exceptional communication skills with ability to translate complex technical concepts for diverse audiences</li><li>
Growth mindset with demonstrated ability to quickly learn new programming languages and platforms</li><li>
Self-directed learner with curiosity about emerging technologies and their educational applications</li>
Strong presentation skills for showcasing work to stakeholders and executive leadership<li> Ability to manage multiple concurrent projects in a dynamic, fast-paced environment</li></ul> 
Preferred Knowledge, Skills and Abilities<ul><li>
Experience with machine learning frameworks or AI model training</li><li>
Knowledge of learning analytics platforms and educational data mining</li><li>
Familiarity with WebGL, Three.js, or other 3D web technologies</li><li>
Experience with AR/VR development (Unity, A-Frame, WebXR, 8th Wall)</li><li>
Cloud platform experience (AWS, Google Cloud, Azure)</li><li>
Background in medical or health sciences education technology</li><li>
Understanding of continuing medical education (CME) requirements and platforms</li><li>
Experience with clinical simulation or medical training technologies</li><li>
Familiarity with SCORM, xAPI, or other e-learning standards</li><li>
Preferred graduate degree in Educational Technology, Learning Sciences, or related field</li><li>
Preferred professional certifications in UX design, cloud platforms, or educational technology</li><li>
Published research or conference presentations in educational technology</li><li>
Grant writing experience or participation in funded research projects</li><li>
Community involvement in EdTech initiatives</li></ul> 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li><li>
Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li><li>
Coordinate for Me: Own the complexity of my care through coordination</li></ul>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $59.21 - $78.43 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

Senior Learning Experience Technologist

<div>1.0 FTE Full time Day - 08 Hour R2657485 Onsite 107075001 ObGyn Gynecology Multi Site Other PALO ALTO, 900 Blake Wilbur Dr, California
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. 

Day - 08 Hour (United States of America)
This is a Stanford Health Care job. 
 
A Brief Overview 
The Nurse Practitioner (NP) functions under this Nurse Practitioner Job Description approved by the Interdisciplinary Practice Committee (IDPC). The NP provides routine are and management of the patient with acute and chronic complaints, in collaboration with the supervising physician, and through implementation of standardized procedures. Specific functions pertaining to the Service, Clinic or Department are established by the NP and his/her supervising physician(s), and approved by the appropriate medical and nursing administrators, the IDPC, the Credentials &amp; Privileges Committee, the Stanford Hospital and Clinics (SHC) Medical Executive Committee and the SHC Board Credentials, Policies and Procedures Committee. This job description covers all classifications for NPs within the organization. All NPs must meet all elements of the Essential Functions, Qualifications, and Supervision. There is a voluntary Career Ladder for NPs who are interested in promotions for clinical expertise and contributions to the institution as well as the profession. Promotion is determined based on the Center for Advanced Practice Career Ladder Handbook. Here is a description of the various levels: Job Attributes: LEVEL I LEVEL II LEVEL III FLSA Status: Exempt Exempt Exempt Job Code: 400077 400169 400170 Requirement: LEVEL I: Entry level LEVEL II: Meets Career Ladder criteria for NP II LEVEL III: Meets Career Ladder criteria for NP III
 
 
Locations 
Stanford Health Care 
 
What you will do<ul><li>
A. An NP may provide only those medical services which he/she is competent to perform, which are consistent with the NP&rsquo;s education, training and experience, and which are performed under the supervision of a physician who is responsible for the patients cared for by that NP.</li>
<li>B. An NP shall consult with a physician regarding any task, procedure or diagnostic problem which the NP determines exceeds his/her level of competence or shall refer such cases to a collaborating physician.</li>
<li>C. Scope of Practice of the NP:</li>
<li>Evaluates and treats patients with acute, chronic complaints and health maintenance concerns related to specialty, according to written standardized procedures. [see Appendix A: Assessment &amp; Management of Patients]</li>
<li>Obtains complete histories and performs pertinent physical exams with assessment of normal and abnormal findings on new and return patients, according to written standardized procedures. [see Appendix A Assessment &amp; Management of Patients]</li>
<li>Performs or requests and evaluates diagnostic studies as indicated upon evaluation of the patient, according to written standardized procedures. [see Appendix A: Assessment &amp; Management of Patients]</li>
<li>Administers, orders, furnishes and prescribes medications, according to written standardized procedures. [see Appendix B : Administering, Ordering, Furnishing or Prescribing of Drugs; Formulary Protocol]</li>
<li>Orders and collects specimens for routine laboratory tests, screening procedures and therapeutic procedures, including blood and blood products.</li>
<li>Orders physical therapy, occupational therapy, respiratory therapy, radiology examinations and nursing services.</li>
<li>Performs designated procedures after demonstrated competency, according to written standardized procedures where applicable.</li>
<li>Obtains informed consent, as indicated.</li>
<li>Initiates arrangements for hospital admissions and discharges and completes appropriate paperwork.</li>
<li>As directed by the supervising physician, enrolls patients in investigational studies approved by the Investigational Review Board (IRB), and orders the necessary tests and medications. [see Appendix B: Administering, Ordering, Furnishing or Prescribing of Drugs; Formulary Protocol] Medications that are not FDA-approved or are used for a non-FDA-approved indication (off-label use) require a patient-specific order in advance from the supervising physician.</li>
<li>After appropriate training, assists the supervising physician in the operating room. The RN First Assistant directly assists the surgeon and practices under the supervision of the surgeon during the intraoperative phase. The RN First Assistant must adhere to standardized procedures and not concurrently function as a scrub nurse.</li>
<li>Recognizes and considers age-specific needs of patients.</li>
<li>Effectively communicates and interacts with patients, families, staff and members of the community from diverse backgrounds.</li>
<li>Recognizes situations which require the immediate attention of a physician, and initiates life-saving procedures when necessary.</li>
<li>Facilitates the coordination of inpatient and outpatient care and services as needed.</li>
<li>Facilitates collaboration between providers and coordination of community resources.</li>
<li>Ensures compliance with legal, regulatory and clinical policies and procedures.</li>
<li>Participates in quality improvement initiatives.</li>
<li>Provides and coordinates patient teaching and counseling.</li>
<li>Other duties as assigned.</li></ul> 

Education Qualifications<ul><li>
Master&rsquo;s or Doctoral degree in nursing from an accredited college or university.
</li><li>Note: NPs hired prior to March 1, 2012 are not subject to this educational requirement.
</li><li>Graduate of an NP program accredited by the National League of Nursing Accrediting Commission (NLNAC) or the Commission on Collegiate Nursing Education (CCNE).
</li></ul> 
Licenses and Certifications<ul><li>
Nursing\RN - Registered Nurse - State Licensure And/Or Compact State Licensure and
</li><li>NP - Nurse Practitioner and
</li><li>NPF - NP Furnishing Number and
</li>BLS - Basic Life Support and 
<li>
</li></ul> 
 
These principles apply to ALL employees: 
 
SHC Commitment to Providing an Exceptional Patient &amp; Family Experience 
 
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford&rsquo;s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. 
 
You will do this by executing against our three experience pillars, from the patient and family&rsquo;s perspective:
<ul><li>Know Me: Anticipate my needs and status to deliver effective care</li>
<li>Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health</li>
<li>Coordinate for Me: Own the complexity of my care through coordination</li></ul>
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale: Generally starting at $89.01 - $117.94 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.</div>

APP (Nurse Practitioner/Physician Assistant)- Gynecology Multi-Site- FT Day (8 Hours)

Join Stanford Health Care and explore 18   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.