Qureos Mentor

Starlink Qatar

<div>
 
 Role Overview
 
 
 The
 
 Infrastructure Hardware &amp; Asset Management Engineer
 
 is responsible for the
 
 end-to-end lifecycle management of ICT infrastructure hardware and assets
 
 supporting SFM Sports Venues. This includes assets related to
 
 HCI platforms, cloud infrastructure, CCTV systems, and core ICT services
 
 .
 
 
 The role ensures
 
 operational readiness, compliance, and high availability
 
 , particularly during
 
 live events and venue operations
 
 , through accurate asset tracking, proactive maintenance, and effective coordination with internal teams and vendors.
 
 
 Key Responsibilities
 
 
 1. Infrastructure &amp; Asset Lifecycle Management
 
 <ul>
 <li>
 Manage the full lifecycle of ICT infrastructure assets, including
 
 procurement, deployment, maintenance, refresh, and retirement
 
 .
 </li>
 <li>
 Oversee assets such as
 
 servers, HCI nodes, switches, firewalls, UPS, AV equipment, and related infrastructure hardware
 
 .
 </li>
 <li>
 Ensure all assets are properly tagged, labeled, documented, and compliant with company standards.
 </li>
 <li>
 Maintain spare inventory to support urgent replacements during live events.
 </li>
 </ul>
 
 2. HCI, Cloud &amp; CCTV Asset Management
 
 <ul>
 <li>
 Manage lifecycle and inventory of
 
 HCI, storage, and networking assets
 
 .
 </li>
 <li>
 Track
 
 cloud-based assets
 
 (VMs, storage, networking components), including licenses and subscriptions.
 </li>
 <li>
 Coordinate with cloud teams for provisioning, scaling, and decommissioning of resources.
 </li>
 <li>
 Oversee inventory and lifecycle management of
 
 CCTV cameras, NVRs, access control, and security hardware
 
 .
 </li>
 <li>
 Maintain accurate asset records and documentation for all surveillance systems.
 </li>
 </ul>
 
 3. Event Operations &amp; Infrastructure Support
 
 <ul>
 <li>
 Provide
 
 Level 2 support
 
 for hardware and asset-related issues during live events.
 </li>
 <li>
 Coordinate with ICT, security, and venue operations teams to ensure asset readiness before, during, and after events.
 </li>
 <li>
 Support rapid deployment, recovery, and replacement of critical infrastructure assets.
 </li>
 <li>
 Assist with incident response and troubleshooting to maintain service availability.
 </li>
 </ul>
 
 4. IT Asset Management (ITAM) Tools &amp; Systems
 
 <ul>
 <li>
 Administer and maintain ITAM platforms such as
 
 Matrix42, ServiceNow, SCCM/MECM, Freshservice, or equivalent
 
 .
 </li>
 <li>
 Ensure asset discovery tools (agent-based and agentless) function correctly.
 </li>
 <li>
 Maintain accurate CMDB data, asset reconciliation, and lifecycle status updates.
 </li>
 <li>
 Generate asset reports for audits, budgeting, compliance, and capacity planning.
 </li>
 <li>
 Support asset disposal processes in line with company and environmental policies.
 </li>
 </ul>
 
 5. Procurement, Vendor &amp; Warranty Coordination
 
 <ul>
 <li>
 Coordinate with procurement for
 
 hardware acquisition, renewals, AMCs, and warranty claims
 
 .
 </li>
 <li>
 Review technical specifications to ensure compliance with venue and operational requirements.
 </li>
 <li>
 Manage vendor engagements for repairs, replacements, and warranty services.
 </li>
 <li>
 Ensure timely delivery and readiness of hardware for scheduled events.
 </li>
 </ul>
 
 6. Audit, Compliance &amp; Reporting
 
 <ul>
 <li>
 Conduct periodic
 
 physical audits
 
 and reconcile infrastructure assets across venues.
 </li>
 <li>
 Support internal and external audits with accurate documentation and reporting.
 </li>
 <li>
 Ensure compliance with IT asset management policies, security standards, and regulatory requirements.
 </li>
 <li>
 Maintain audit-ready asset records and lifecycle documentation.
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 Required Experience
 
 <ul>
 <li>
 Experience managing
 
 HCI, cloud, CCTV, and core ICT infrastructure assets
 
 .
 </li>
 <li>
 Hands-on experience with
 
 IT Asset Management (ITAM) tools
 
 such as Matrix42, ServiceNow, SCCM/MECM, or Lansweeper.
 </li>
 <li>
 Understanding of
 
 CMDB concepts, asset discovery, and data reconciliation
 
 .
 </li>
 <li>
 Experience supporting
 
 large-scale or event-based environments
 
 is an advantage.
 </li>
 <li>
 Strong coordination, documentation, and communication skills.
 </li>
 </ul>
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Computer Science, Information Technology
 
 , or a related field.
 </li>
 </ul>
 
 Certifications (Preferred)
 
 <ul>
 <li>
 
 ITIL Foundation
 
 certification.
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 <ul>
 <li>
 Strong asset documentation and reporting skills
 </li>
 <li>
 Ability to work under pressure in
 
 event-driven environments
 
 </li>
 <li>
 Familiarity with
 
 HCI, cloud platforms, CCTV, and infrastructure technologies
 
 </li>
 <li>
 Knowledge of
 
 Windows Client, Windows Server, and Red Hat Linux
 
 for ITAM integration
 </li>
 <li>
 Effective collaboration with ICT, security, procurement, vendors, and venue operations teams
 </li>
 </ul>
 
 
</div>

Infrastructure Hardware & Asset Management Engineer

<div>
 
 We are seeking an experienced NOC / Network Engineer to design, implement, maintain, and support a growing network infrastructure. The role combines network architecture responsibilities with Network Operations Center (NOC) activities to ensure continuous monitoring, troubleshooting, optimization, and high availability of network services aligned with business objectives and SLAs.
 
 
 
 
 
 
 Key Accountabilities and Activities
 
 
 
 
 Network Design and Implementation
 
 
 
 Design, configure, and deploy functional networks including LAN, WLAN, WAN, and NAC.
 
 
 Monitor network performance to ensure system availability and reliability.
 
 
 Select and implement security tools, policies, and procedures in coordination with the security team.
 
 
 Conduct site visits for new network deployments.
 
 
 
 Troubleshooting and Support
 
 
 
 Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
 
 
 Troubleshoot and resolve network and connectivity issues.
 
 
 Provide Level 2 and Level 3 technical support.
 
 
 Conduct site visits for on-site support activities.
 
 
 
 Monitoring and Optimization
 
 
 
 Monitor network performance including availability, utilization, throughput, goodput, and latency.
 
 
 Identify and test for performance weaknesses.
 
 
 Work within established configuration and change management policies to ensure awareness, approval, and successful implementation of network changes.
 
 
 Perform Network Operations Center (NOC) activities to ensure continuous monitoring, troubleshooting, and optimization of network performance.
 
 
 
 Documentation and Reporting
 
 
 
 Maintain complete and accurate technical documentation.
 
 
 Provide detailed reports on network performance, incidents, and system logs.
 
 
 
 Collaboration
 
 
 
 Liaise with vendors and internal IT teams for issue resolution.
 
 
 Collaborate with system engineers, software engineers, and IT support teams to ensure seamless integration of network services.
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 Knowledge and Experience
 
 
 
 Minimum 5 years of experience in the IT industry.
 
 
 At least 2 years of experience in network and security infrastructure environments with responsibilities in support and continuous improvement.
 
 
 
 Education and Certifications
 
 
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 
 
 Proven experience as a Network Engineer or Network Administrator.
 
 
 Strong knowledge of networking concepts and protocols including BGP, OSPF, VLAN, VRF, MPLS, STP, VTP, packet flow, routing, and switching.
 
 
 Hands-on experience with Cisco products including Routers, Switches, WLC, Access Points, ISE, and DNA Center.
 
 
 Experience in troubleshooting, configuration, and deployment of network solutions.
 
 
 Experience with network diagnostic, monitoring, and analysis tools such as Cisco DNA Center, SolarWinds, Cisco Prime, and Wireshark.
 
 
 CCNA and CCNP certifications are mandatory. CCIE certification is an added advantage.
 
 
 
 Job-Specific Technical Skills
 
 
 
 Excellent verbal and written communication skills.
 
 
 Strong problem-solving and analytical skills.
 
 
 Ability to work independently and as part of a team.
 
 
 High attention to detail with a strong commitment to quality and excellence.
 
</div>

UX Specialist

<div>
 
 
 We&rsquo;re Hiring | Sports Application Engineer
 
 
 
 
 
 
 We are looking for an experienced
 
 Sports Application Engineer
 
 to develop, maintain, and support
 
 sports and facility management applications
 
 , including
 
 Security Management Systems, Venue Management, and Building Management Systems (BMS/IBMS)
 
 . The role involves collaboration with multiple stakeholders and integration with third-party systems to ensure smooth delivery and optimal performance of applications.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Sports Application Engineer will work across
 
 facility, security, and venue management domains
 
 , ensuring efficient operation, integration, and support of critical systems. This includes technical design, system commissioning, troubleshooting, and performance optimization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Install, configure, and maintain servers, software, hardware, and peripherals for
 
 BMS, IBMS, Access Control (ACS), and Intruder Detection Systems (IDS)
 
 </li>
 <li>
 Integrate building subsystems (HVAC, lighting, fire alarms, energy management, access control) into a unified IBMS platform using
 
 building automation protocols (BACnet, Modbus, etc.)
 
 </li>
 <li>
 Conduct
 
 corrective maintenance, software updates, patches, and firmware upgrades
 
 </li>
 <li>
 Investigate and troubleshoot controller and hardware integration issues; prepare reports for bug fixes and change requests
 </li>
 <li>
 Prepare project design and engineering documentation in compliance with industry standards
 </li>
 <li>
 Coordinate with internal and external stakeholders including
 
 facilities, security, ICT, and national security agencies
 
 for system commissioning
 </li>
 <li>
 Work with contractors and OEMs to ensure support during delivery and maintenance of applications
 </li>
 <li>
 Conduct
 
 impact analysis
 
 , highlight risks, and provide Level II technical support according to ITSM best practices
 </li>
 </ul>
 
 
 
 
 
 Required Experience &amp; Knowledge
 
 
 <ul>
 <li>
 
 Minimum 8 years
 
 of experience in
 
 BMS, IBMS, Access Control, and related sub-systems
 
 (HVAC, lighting, fire alarm, energy management)
 </li>
 <li>
 Skilled in
 
 technical design, planning, implementation, maintenance, and performance tuning
 
 of building automation and security applications
 </li>
 <li>
 Familiarity with
 
 industry standards and best practices
 
 , especially in command centers, safety, security, and facility management applications
 </li>
 <li>
 Experience with
 
 tendering processes
 
 , RFP/RFQ preparation, and contractual documentation
 </li>
 <li>
 Strong communication skills and ability to work effectively in a
 
 multicultural environment
 
 </li>
 </ul>
 
 
 
 
 
 Education &amp; Certifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Information Systems, Computer Science, or Information Technology
 
 </li>
 <li>
 OEM certifications in
 
 Facility Management Security Systems
 
 , particularly
 
 Honeywell EBI suite
 
 </li>
 </ul>
 
 
</div>

Sports Applications Engineer

<div>
 
 
 We&rsquo;re Hiring | Senior Systems Engineer
 
 
 
 
 Domain:
 
 ICT Infrastructure &ndash; Sports Facilities &amp; Venues
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Senior Systems Engineer plays a key role in the design, implementation, and ongoing maintenance of ICT infrastructure for sports facilities and venues. This position ensures high availability, performance, and security of systems during
 
 mega sports events
 
 and
 
 non-event operations
 
 , while providing advanced technical support, system optimization, and hosting application services.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Infrastructure Management
 
 
 <ul>
 <li>
 Manage and administer
 
 Active Directory, Windows Servers, DHCP, Storage, Networking, Backup
 
 , and virtualization environments.
 </li>
 <li>
 Administer
 
 Hyper-Converged Infrastructure (HCI)
 
 , particularly
 
 Dell VxRail
 
 and
 
 VMware vSphere / ESXi
 
 .
 </li>
 <li>
 Manage and support
 
 Azure cloud services
 
 , ensuring seamless integration with on-premises infrastructure.
 </li>
 <li>
 Oversee
 
 hybrid cloud environments
 
 , including Azure virtual networks, compute, storage, and identity management (
 
 Entra ID
 
 ).
 </li>
 <li>
 Plan and execute system upgrades, capacity planning, and hardware lifecycle management.
 </li>
 <li>
 Lead end-to-end infrastructure projects, including
 
 RFP preparation, vendor evaluation, migrations
 
 , and detailed technical documentation.
 </li>
 <li>
 Collaborate closely with
 
 network, security, and application teams
 
 to ensure stability and performance.
 </li>
 <li>
 Monitor system health, performance, availability, and security.
 </li>
 <li>
 Provide
 
 L2/L3 support
 
 for complex and escalated infrastructure issues.
 </li>
 <li>
 Manage
 
 CCTV and surveillance server infrastructure
 
 , ensuring reliable storage and availability.
 </li>
 <li>
 Plan and coordinate
 
 server patching, updates, and maintenance windows
 
 .
 </li>
 </ul>
 
 
 Incident Management
 
 
 <ul>
 <li>
 Investigate and diagnose incidents by analyzing event timelines and system logs.
 </li>
 <li>
 Assess the full impact of incidents, including affected users and services.
 </li>
 <li>
 Identify triggers and contributing factors using historical incident and problem records.
 </li>
 <li>
 Coordinate with internal teams, service providers, and vendors until resolution is achieved.
 </li>
 <li>
 Test and validate fixes before closure.
 </li>
 </ul>
 
 
 Problem Management
 
 
 <ul>
 <li>
 Analyze recurring or major incidents to identify underlying root causes.
 </li>
 <li>
 Categorize and prioritize problems based on impact, severity, and frequency.
 </li>
 <li>
 Perform root cause analysis (RCA) for high-priority incidents affecting venue operations.
 </li>
 <li>
 Define and test temporary workarounds and permanent resolutions.
 </li>
 <li>
 Develop and maintain
 
 infrastructure runbooks, SOPs, and troubleshooting guides
 
 .
 </li>
 </ul>
 
 
 Experience &amp; Qualifications
 
 
 
 
 Required Experience
 
 
 <ul>
 <li>
 
 8+ years
 
 of experience in Infrastructure / Systems Engineering roles.
 </li>
 <li>
 Strong hands-on experience in
 
 hybrid environments (on-prem + cloud)
 
 .
 </li>
 <li>
 Proven experience supporting
 
 large-scale, time-critical environments
 
 ; sports or event industry exposure is a strong advantage.
 </li>
 </ul>
 
 
 Technical Expertise
 
 
 <ul>
 <li>
 Windows Server &amp;
 
 Active Directory
 
 </li>
 <li>
 
 Microsoft 365 / Exchange Online
 
 </li>
 <li>
 SSL Certificate &amp; License Management
 </li>
 <li>
 Linux (
 
 RHEL, CentOS, Ubuntu
 
 )
 </li>
 <li>
 
 VMware vSphere, vCenter
 
 </li>
 <li>
 Hyper-Converged Infrastructure (
 
 Dell VxRail preferred
 
 )
 </li>
 <li>
 Enterprise Storage Solutions (
 
 vSAN, NAS, Dell EMC
 
 )
 </li>
 <li>
 
 Azure IaaS, PaaS
 
 , and hybrid services (
 
 Azure Arc, Backup, Monitor
 
 )
 </li>
 <li>
 Strong understanding of
 
 ITIL
 
 processes (Incident, Problem, Change Management)
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in:
 </li>
 <li>
 Engineering
 </li>
 <li>
 Information Technology
 </li>
 <li>
 Computer Science
 </li>
 </ul>
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 Microsoft Certified:
 
 Azure Administrator Associate
 
 </li>
 <li>
 Google Associate Cloud Engineer
 </li>
 <li>
 Linux+ or equivalent systems engineering certifications
 </li>
 </ul>
 
 
</div>

Senior System Engineer

<div>
 
 Responsible for the end-to-end delivery, operation, and maintenance of passive network infrastructure, ensuring network availability, reliability, and adherence to SLAs across venues.
 
 
 
 
 
 
 Key Accountabilities and Activities
 
 
 
 
 Network Systems Delivery
 
 
 
 &bull; Lead the installation, termination, testing, and certification of UTP, FOC (single- and multi-core), and structured LAN cabling according to TIA/ISO standards and venue requirements.
 
 
 &bull; Perform preventive and corrective maintenance on existing cabling systems.
 
 
 &bull; Use test and measurement tools (OTDR, power meter, Fluke testers) and document results for acceptance, handover, and audits.
 
 
 &bull; Conduct site surveys and prepare accurate reports, BOQs, and material lists for new installations, upgrades, and maintenance.
 
 
 &bull; Manage and reconcile inventory of passive network components to ensure timely availability for planned works.
 
 
 &bull; Design and implement structured cabling overlays for events, maintaining clear separation between base-build and overlay networks.
 
 
 &bull; Coordinate with active network teams for rack layout, patching plans, labeling schemes, and IDF/MDF readiness.
 
 
 &bull; Maintain and update network drawings (AutoCAD/Visio) and patching matrices reflecting as-built environments.
 
 
 &bull; Perform patching, dressing, and rack mounting of active devices, maintain patch cord hygiene, and provide L1 remote support under guidance of Network Engineers.
 
 
 &bull; Ensure compliance with HSE/permit-to-work requirements and maintain a clean and safe working environment.
 
 
 
 
 
 
 Communication / Documentation
 
 
 
 &bull; Prepare technical documentation including site surveys, test reports, as-built drawings, patching matrices, and handover packs.
 
 
 &bull; Document incidents, root causes, and corrective actions to support continuous improvement.
 
 
 &bull; Communicate technical issues and work status to internal teams and non-technical stakeholders.
 
 
 &bull; Provide accurate material estimates, cable run details, and resource requirements for planning, budgeting, and procurement.
 
 
 &bull; Maintain up-to-date records in ticketing/work-order systems.
 
 
 Problem Solving Skills
 
 
 &bull; Lead diagnosis and resolution of complex passive network issues such as cable faults, patching errors, fiber breaks, and performance degradation.
 
 
 &bull; Analyze recurring faults, identify root causes, and recommend practical long-term corrective actions.
 
 
 &bull; Suggest and help implement improved tools, labeling standards, testing procedures, and documentation practices.
 
 
 &bull; Provide on-site technical leadership during high-impact incidents or major events, coordinating with Network Engineers, vendors, and operations teams.
 
 
 &bull; Proactively identify potential risks and propose improvements to enhance network stability and maintainability.
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 Knowledge and Experience
 
 
 
 &bull; 7&ndash;10 years of IT infrastructure/network support experience, with strong exposure to structured cabling, campus LAN, and data center environments.
 
 
 &bull; 3&ndash;5 years in a Senior Network Technician or equivalent role managing field teams, subcontractors, and multiple work orders.
 
 
 &bull; GCC / Gulf region experience preferred, ideally in large venues such as stadiums, airports, hospitals, campuses, or hospitality environments.
 
 
 &bull; Proven track record delivering projects under strict SLAs, event timelines, and HSE/permit-to-work regimes.
 
 
 
 
 
 
 Education and Certifications
 
 
 
 &bull; Diploma in Computer Science, Electronics &amp; Communication, Electrical, Telecommunications, or related discipline (mandatory).
 
 
 &bull; Bachelor&rsquo;s degree in Engineering/Technology preferred but not mandatory.
 
 
 &bull; Networking certifications such as CCNA, HCIA, CompTIA Network+, or equivalent highly desirable.
 
 
 &bull; Structured cabling certifications (e.g., BICSI Installer/Technician, manufacturer certifications like CommScope, Nexans, Leviton, or FOA CFOT) are a strong plus.
 
 
 Job-Specific Technical Skills
 
 
 &bull; Expertise in passive cabling technologies including UTP, STP, fiber optic cabling, patch panels, LIUs, and structured LAN cabling systems.
 
 
 &bull; Ability to design, interpret, and review cabling layouts, rack elevations, and event overlay cabling plans.
 
 
 &bull; Proficient in cable testing and certification tools (Fluke DTX/DSX, OTDR, power meters, visual fault locators) and interpreting results.
 
 
 &bull; Hands-on experience in rack dressing, patch cord management, labeling standards, and maintaining workmanship in IDF/MDF/DC environments.
 
 
 &bull; Strong capability to prepare and validate BOQs, site inspection reports, material lists, and as-built documentation.
 
 
 &bull; Knowledge of structured cabling standards (TIA/EIA, ISO/IEC) and best practices for campus and data center environments.
 
 
 &bull; Demonstrated ability to lead technician teams or subcontractors, assign tasks, review work quality, and ensure adherence to SLAs, safety, and site procedures.
 
 
 &bull; Basic understanding of active network devices (switches, routers, wireless APs) for patching, port identification, and L1 troubleshooting under guidance.
 
 
 &bull; Expert in preparing BOQs, site inspection reports, technical drawings, and AutoCAD documentation.
 
</div>

Senior Commercial Analyst

Join Starlink Qatar and explore 13   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Starlink Qatar

ABOUT_COMPANY

Infrastructure Hardware & Asset Management Engineer

Network Operations Center Engineer

UX Specialist

Sports Applications Engineer

Senior System Engineer

Senior Network Technician

Senior Commercial Analyst