Qureos Mentor

Starlink Qatar

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a Senior Consultant &ndash; Service Assurance to serve as a subject matter expert dedicated to delivering a world-class customer experience for Ooredoo's high-value business clients. In this critical role, you will be responsible for the expert-level resolution of complex and high-impact technical incidents within a demanding, SLA-driven environment. You will conduct in-depth root cause analysis to devise permanent solutions and collaborate closely with internal teams and external vendors to ensure swift issue resolution. A key focus will be on driving continuous service improvement by enhancing operational processes and contributing to our internal knowledge base. Your expertise will be vital in problem management, system enhancements, and maintaining the highest standards of service quality. This position operates in a 24x7 environment, requiring flexibility for rotating shifts to uphold our commitment to uninterrupted customer support.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Engineering (BE/B.Tech) or an equivalent qualification.
 
 
 &rtrif; A minimum of 6 years of experience in Level 3 or Technical Assistance Center (TAC) support roles.
 
 
 &rtrif; Expert-level knowledge of Routing &amp; Switching and core IP Networking protocols (IPv4/IPv6, BGP, OSPF, EIGRP, MPLS).
 
 
 &rtrif; Demonstrated experience with modern network technologies such as SD-WAN, SASE, SSE, and network segmentation.
 
 
 &rtrif; Hands-on experience with security solutions including firewalls and DDoS Protection.
 
 
 &rtrif; Proficiency with network analysis tools, incident/event management platforms, and OSS/BSS systems.
 
 
 &rtrif; Proven experience working within large-scale enterprise-grade or service provider networks.
 
 
 &rtrif; Strong analytical, problem-solving, and technical writing skills for comprehensive documentation.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Valid CCIE certification in Routing &amp; Switching or Service Provider tracks.
 
 
 &rtrif; Experience interfacing directly with OEM technical assistance centers for product-related issue resolution.
 
 
 &rtrif; Ability to propose, design, and implement system improvements and upgrades.
 
 
 &rtrif; Excellent interpersonal, communication, and customer handling skills.
 
 
 &rtrif; Experience contributing to formal problem management and continuous improvement initiatives.
 
 
 
 
 
 Role Highlights
 
 
 
 
 
 📍 Location
 
 
 Doha
 
 
 
 
 
 💼 Work Location Type
 
 
 Onsite
 
 
 
 
 
 📄 Employment Type
 
 
 Full-time
 
 
 
 
 
 📈 Job Level
 
 
 Lead
 
 
 
 
 
 ⌛ Experience
 
 
 6+
 
 
 
 
 
 🏢 Department
 
 
 Information Technology
 
 
 
 
 
 🏭 Industry
 
 
 Technology, Information &amp; Media
 
 
 
 
 
 🔹 Sub-Industry
 
 
 Information Services
 
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🚀 𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗟𝗲𝗮𝗽 𝗧𝗼𝘄𝗮𝗿𝗱 𝗮𝗻 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗙𝘂𝘁𝘂𝗿𝗲 &ndash; 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄! 🚀
 
 
 
</div>

Senior Consultant – Service Assurance

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 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a highly skilled Procurement Process Specialist for a 6-month extendable contract based in our Lusail Office, Qatar. The successful candidate will be responsible for the end-to-end analysis, mapping, and optimization of our complete supplier lifecycle within a dynamic fintech environment. This role is pivotal in driving procurement process excellence, covering everything from supplier onboarding and risk assessment to contracting and offboarding. You will collaborate closely with procurement, legal, IT, and vendor management teams to define and implement critical SLAs and KPIs. A key aspect of this position involves identifying opportunities for process simplification, cost savings, and risk mitigation. You will develop detailed workflow and automation requirements, leveraging platforms like SAP Ariba, Icertis, and ERP solutions. This position requires a proactive individual ready to support governance frameworks, ensure audit readiness, and contribute to our culture of continuous improvement.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Minimum 6 years of experience in procurement process analysis and business process re-engineering.
 
 
 &rtrif; Demonstrable expertise in end-to-end supplier lifecycle management (onboarding, risk assessment, contracting, offboarding).
 
 
 &rtrif; Proficient in process mapping and documentation techniques (e.g., BPMN, Visio).
 
 
 &rtrif; Hands-on experience with procurement platforms such as SAP Ariba.
 
 
 &rtrif; Familiarity with contract lifecycle management (CLM) systems like Icertis.
 
 
 &rtrif; Experience with ERP solutions such as Odoo or SAP S/4HANA.
 
 
 &rtrif; Strong ability to define and implement Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
 
 
 &rtrif; Proven experience in defining workflow and automation requirements for procurement processes.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Experience within the fintech or financial services sectors.
 
 
 &rtrif; Experience in leading change management initiatives related to procurement transformation.
 
 
 &rtrif; Strong project management skills.
 
 
 &rtrif; Experience in supporting procurement audit and governance frameworks.
 
 
 &rtrif; Previous experience mentoring junior analysts or team members.
 
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 🚀 𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗟𝗲𝗮𝗽 𝗧𝗼𝘄𝗮𝗿𝗱 𝗮𝗻 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗙𝘂𝘁𝘂𝗿𝗲 &ndash; 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄! 🚀
 
 
 
 
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Procurement Process Specialist (6 months Contract)

<div>
 
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 
 
 We are seeking a highly skilled L2 Security Analyst to join our Security Operations Center (SOC) team, deployed at Ooredoo's headquarters in Doha. In this role, you will be a key player in defending against sophisticated cyber threats within a cutting-edge hybrid environment. You will serve as the primary technical escalation point for L1 analysts, leveraging your deep expertise in Splunk Enterprise Security and Google Cloud security technologies like Chronicle and Security Command Center. Your responsibilities will include advanced incident investigation, proactive threat hunting, and engineering robust detection mechanisms. This position is crucial for enhancing our operational resilience by improving detection logic, automating response actions, and ensuring rapid containment of security incidents. You will collaborate closely with various security teams to strengthen Ooredoo's overall security posture.
 
 
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 
 
 &rtrif; Strong hands-on experience with Splunk Enterprise Security (ES), including creating advanced SPL queries and custom correlation searches.
 
 
 
 
 &rtrif; Demonstrated expertise in Google Chronicle SIEM for threat hunting and Google Cloud Security Command Center (SCC) for incident analysis.
 
 
 
 
 &rtrif; Proficiency with Endpoint Detection and Response (EDR) tools such as Trellix EDR and Microsoft Defender for Endpoint.
 
 
 
 
 &rtrif; Solid understanding of network protocols, firewalls, IDS/IPS, endpoint logs, and authentication systems.
 
 
 
 
 &rtrif; Proven ability to conduct root-cause analysis by correlating data from multiple security sources (SIEM, EDR, Cloud).
 
 
 
 
 &rtrif; Experience in developing custom detection rules and use cases mapped to the MITRE ATT&amp;CK framework.
 
 
 
 
 &rtrif; Working knowledge of scripting languages like Python, PowerShell, or Bash for security automation and data manipulation.
 
 
 
 
 &rtrif; Experience with BigQuery for analyzing large-scale security datasets.
 
 
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 
 
 &rtrif; Professional certifications such as Splunk Certified Power User/Admin, Google Cloud Certified Security Engineer, GCIH, or CEH.
 
 
 
 
 &rtrif; Bachelor&rsquo;s degree in Computer Science, Information Security, or a related discipline.
 
 
 
 
 &rtrif; Experience with Security Orchestration, Automation, and Response (SOAR) platforms, particularly Splunk Phantom.
 
 
 
 
 &rtrif; Familiarity with compliance frameworks like ISO 27001, QCB, or NIA.
 
 
 
 
 &rtrif; Previous experience in mentoring junior security analysts.
 
 
 
 
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L2 Security Analyst (Splunk & Google Technologies)

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 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking an Expert in Economics &amp; Tariffs to manage our company's regulatory affairs concerning retail tariffs for all products and services. The successful candidate will be responsible for the entire lifecycle of tariff filings, from preparation and submission to securing approvals from the National Regulatory Authority (NRA). This role involves conducting rigorous regulatory reviews of commercial proposals to ensure compliance and prevent anti-competitive practices. You will serve as the primary liaison between our business units and the NRA, providing critical economic analysis to support negotiations and defend our regulatory positions. Key responsibilities include managing regulatory reporting, handling complaints and disputes, and offering expert regulatory guidance across the organization. This position requires maintaining a strong, professional relationship with the regulator and other key stakeholders to ensure our compliance and support strategic initiatives.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Demonstrated experience in preparing and submitting retail tariff filings to a National Regulatory Authority (NRA) within the telecommunications sector.
 
 
 &rtrif; Strong proficiency in economic and financial analysis, specifically analyzing revenue, volume, and RAS data for regulatory reporting and justification.
 
 
 &rtrif; In-depth knowledge of telecommunications regulations, policies, and laws, particularly concerning retail tariffs, competition, and consumer protection.
 
 
 &rtrif; Proven ability to conduct regulatory reviews of new products, services, and promotions to ensure compliance.
 
 
 &rtrif; Experience in drafting official responses to regulatory consultations, inquiries, and complaints.
 
 
 &rtrif; Skilled in managing relationships and liaising with regulatory bodies, government entities, and internal stakeholders.
 
 
 &rtrif; Experience in preparing and submitting mandatory quarterly regulatory reports (e.g., MDDD reports).
 
 
 &rtrif; Ability to define, articulate, and defend a company's regulatory positions based on sound economic and legal reasoning.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Direct experience working with the Communications Regulatory Authority (CRA) of Qatar.
 
 
 &rtrif; Experience in managing regulatory disputes, including drafting complaints against competitors.
 
 
 &rtrif; Advanced financial modeling skills for regulatory and economic analysis.
 
 
 &rtrif; Project management experience in handling multiple regulatory submissions and deadlines.
 
 
 &rtrif; Strong negotiation skills demonstrated in interactions with regulatory authorities.
 
 
 
 
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Expert - Regulatory Tariff & Compliance

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 SOHO Sales Representative -
 
 Play a pivotal role in developing and managing strong, long-term relationships with Small Office/Home Office (SOHO) customers. Maintain a healthy and active sales pipeline with accurate weekly forecasting, aligned with monthly revenue targets. Drive customer loyalty by delivering exceptional service and maintaining professional, solution-oriented interactions. Ensure timely and accurate updates in the Sales Force Automation (SFA) system, including daily reporting of customer visits, deal progress, and closures
 
 
 
 
 
 
 🧩 What You&rsquo;ll Do:
 
 
 
 
 
 <ul>
 <li>
 
 Achieve Sales Targets:
 
 Consistently meet or exceed assigned quotas and KPIs.
 </li>
 <li>
 
 Upselling &amp; Cross-Selling:
 
 Identify and pursue opportunities to offer additional products or services tailored to customer needs.
 </li>
 <li>
 
 Market Insights:
 
 Collect and report customer feedback and competitor activity to enhance product offerings.
 </li>
 <li>
 
 Customer Management:
 
 Deliver a seamless experience throughout the customer journey&mdash;from first contact to after-sales support.
 </li>
 <li>
 
 Reporting:
 
 Submit timely and accurate daily sales reports and regular performance forecasts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 💡 What We&rsquo;re Looking For
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Minimum: High school diploma or equivalent
 </li>
 <li>
 Preferred: Bachelor&rsquo;s degree in Sales, Marketing, Business Administration, or a related field
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 3 years in direct sales or other customer-facing roles
 </li>
 <li>
 Proven record of meeting/exceeding sales targets in telecom, retail, or direct sales environments
 </li>
 <li>
 Strong background in customer service, complaint resolution, and satisfaction improvement
 </li>
 <li>
 Experience with CRM platforms and sales tracking tools
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 
 Product Knowledge:
 
 Solid understanding of Starlink products/services and ability to communicate their benefits.
 </li>
 <li>
 
 Sales Techniques:
 
 Skilled in upselling, cross-selling, and closing deals confidently.
 </li>
 <li>
 
 CRM &amp; Reporting:
 
 Proficient in maintaining accurate records, managing customer data, and daily activity logging.
 </li>
 <li>
 
 Pricing &amp; Promotions:
 
 Good grasp of pricing structures and active promotional campaigns.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal abilities
 </li>
 <li>
 Goal-driven, proactive, and results-oriented
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Adaptable and collaborative team player
 </li>
 </ul>
 
 
 
 
 
 🌟 Why Join Us?
 
 
 <ul>
 <li>
 
 Career Growth
 
 : Opportunities for professional development and career advancement.
 </li>
 <li>
 
 Collaborative Culture
 
 : Work with a diverse and talented team.
 </li>
 <li>
 
 Innovative Environment
 
 : Be part of a team that values innovation and excellence.
 </li>
 </ul>
 
 
</div>

SOHO B2B Sales Executive

<div>
 
 📌 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:
 
 
 We are seeking a Senior Consultant &ndash; Service Assurance to serve as a subject matter expert dedicated to delivering a world-class customer experience for Ooredoo's high-value business clients. In this critical role, you will be responsible for the expert-level resolution of complex and high-impact technical incidents within a demanding, SLA-driven environment. You will conduct in-depth root cause analysis to devise permanent solutions and collaborate closely with internal teams and external vendors to ensure swift issue resolution. A key focus will be on driving continuous service improvement by enhancing operational processes and contributing to our internal knowledge base. Your expertise will be vital in problem management, system enhancements, and maintaining the highest standards of service quality. This position operates in a 24x7 environment, requiring flexibility for rotating shifts to uphold our commitment to uninterrupted customer support.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; Bachelor&rsquo;s degree in Engineering (BE/B.Tech) or an equivalent qualification.
 
 
 &rtrif; A minimum of 6 years of experience in Level 3 or Technical Assistance Center (TAC) support roles.
 
 
 &rtrif; Expert-level knowledge of Routing &amp; Switching and core IP Networking protocols (IPv4/IPv6, BGP, OSPF, EIGRP, MPLS).
 
 
 &rtrif; Demonstrated experience with modern network technologies such as SD-WAN, SASE, SSE, and network segmentation.
 
 
 &rtrif; Hands-on experience with security solutions including firewalls and DDoS Protection.
 
 
 &rtrif; Proficiency with network analysis tools, incident/event management platforms, and OSS/BSS systems.
 
 
 &rtrif; Proven experience working within large-scale enterprise-grade or service provider networks.
 
 
 &rtrif; Strong analytical, problem-solving, and technical writing skills for comprehensive documentation.
 
 
 
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Valid CCIE certification in Routing &amp; Switching or Service Provider tracks.
 
 
 &rtrif; Experience interfacing directly with OEM technical assistance centers for product-related issue resolution.
 
 
 &rtrif; Ability to propose, design, and implement system improvements and upgrades.
 
 
 &rtrif; Excellent interpersonal, communication, and customer handling skills.
 
 
 &rtrif; Experience contributing to formal problem management and continuous improvement initiatives.
 
 
 
 
 
 🚀 𝗧𝗮𝗸𝗲 𝘁𝗵𝗲 𝗟𝗲𝗮𝗽 𝗧𝗼𝘄𝗮𝗿𝗱 𝗮𝗻 𝗘𝘅𝗰𝗶𝘁𝗶𝗻𝗴 𝗙𝘂𝘁𝘂𝗿𝗲 &ndash; 𝗔𝗽𝗽𝗹𝘆 𝗡𝗼𝘄! 🚀
 
 
 
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Join Starlink Qatar and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Starlink Qatar

ABOUT_COMPANY

Senior Consultant – Service Assurance

Procurement Process Specialist (6 months Contract)

L2 Security Analyst (Splunk & Google Technologies)

Expert - Regulatory Tariff & Compliance

SOHO B2B Sales Executive

Senior Consultant – Service Assurance