Qureos Mentor

Starlink Qatar

<div>
 
 Job Responsibilities:
 
 
 
 
 
 IAM Implementation &amp; Operations
 
 
 &bull; Deploy and configure enterprise IAM solutions (SSO, MFA, Federation, Azure Entra ID, SailPoint etc).
 
 
 &bull; Implement and manage IAM architectures for GCP (Cloud Identity, IAM, Workforce Identity Federation, Workload Identity Federation, Identity-Aware Proxy).
 
 
 &bull; Implement and manage IAM architectures for Azure (Entra ID, Conditional Access, Privileged Identity Management, Entitlement Management, Identity Protection).
 
 
 &bull; Contribute technical input to IAM roadmaps and architecture decisions.
 
 
 &bull; Support Zero Trust architecture implementations and adaptive authentication deployments.
 
 
 &bull; Integrate IAM solutions across on-premises IT and Operational Technology (OT) environments.
 
 
 &bull; Conduct regular access reviews to prevent privilege creep.
 
 
 Priveleged Access Management
 
 
 &bull; Implement and administer PAM solutions
 
 
 &bull; Secure privileged accounts and enforce Just-In-Time (JIT) models for privileged accounts.
 
 
 &bull; Configure privileged session management, recording, and monitoring.
 
 
 &bull; Conduct periodic privileged account reviews and attestations.
 
 
 &bull; Manage break-glass emergency access procedures.
 
 
 Identity Lifeccyle Management:
 
 
 &bull; Automate identity lifecycle management including joiner-mover-leaver processes.
 
 
 &bull; Implement automated provisioning and de-provisioning workflows across applications and systems.
 
 
 &bull; Configure Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) models.
 
 
 Identity Governance &amp; Administration (IGA):
 
 
 &bull; Deploy and manage IGA platforms.
 
 
 &bull; Configure access certification campaigns and periodic access reviews.
 
 
 &bull; Implement Segregation of Duties (SoD) policies and conflict detection.
 
 
 &bull; Generate compliance reports and audit trails for regulatory requirements
 
 
 Cloud IAM Integration
 
 
 &bull; Integrate IAM solutions across multi-cloud environments (AWS IAM, Azure Entra ID, GCP Cloud Identity).
 
 
 &bull; Configure cross-cloud identity federation and single sign-on.
 
 
 Governance &amp; Collaboration
 
 
 &bull; Generate IAM metrics, dashboards, and KPIs for executive reporting.
 
 
 &bull; Monitor identity risk scores and implement risk-based access controls.
 
 
 &bull; Identify and remediate IAM-related risks and control gaps.
 
 
 &bull; Support incident response and investigations related to IAM and PAM.
 
 
 &bull; Generate IAM metrics, dashboards, and audit reports for compliance and governance.
 
 
 &bull; Ensure IAM policies, standards, and regulatory compliance requirements (ISO 27001, Qatar NIA, QCSF, PDPPL etc ) are consistently enforced.
 
 
 &bull; Collaborate with application owners, infrastructure teams, and business units on IAM requirements.
 
</div>

Security Operations Officer Data Security Specialist

<div>
 
 We are seeking a
 
 Partnership &amp; Vendor Management Lead
 
 to manage strategic relationships with vendors, system integrators, technology partners, and service providers supporting a large-scale digital platform initiative.
 
 
 This role will ensure partners deliver against contractual commitments, architectural standards, and agreed business outcomes. You will work closely with product, project, architecture, procurement, legal, and operations teams to drive vendor governance, performance management, and commercial alignment.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own the end-to-end vendor governance model, including operating cadence, KPIs, and escalation paths
 </li>
 <li>
 Manage relationships with strategic vendors, system integrators, and technology partners
 </li>
 <li>
 Track vendor performance against milestones, SLAs, and quality standards
 </li>
 <li>
 Coordinate with procurement and legal teams on contracts, renewals, and change requests
 </li>
 <li>
 Drive cross-vendor coordination for dependencies and integration points
 </li>
 <li>
 Lead vendor performance reviews and service improvement plans
 </li>
 <li>
 Ensure compliance with governance requirements including security, documentation, and handover obligations
 </li>
 <li>
 Support onboarding and evaluation of new partners and technology providers
 </li>
 <li>
 Maintain visibility of vendor-related risks and escalate with mitigation plans
 </li>
 <li>
 Identify opportunities for optimization, consolidation, and improved commercial models
 </li>
 </ul>
 
 
 Required Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong vendor and partner management experience in multi-vendor environments
 </li>
 <li>
 Understanding of technology delivery contracts, SLAs, and governance frameworks
 </li>
 <li>
 Ability to balance commercial, delivery, and relationship management priorities
 </li>
 <li>
 Strong negotiation and conflict resolution skills
 </li>
 <li>
 Ability to interpret technical delivery topics and coordinate with engineering teams
 </li>
 <li>
 Excellent stakeholder communication and executive reporting skills
 </li>
 </ul>
 
 
 Preferred Background
 
 
 <ul>
 <li>
 7+ years in vendor management, partner management, procurement support, or governance roles
 </li>
 <li>
 Experience working with technology vendors, system integrators, or managed service providers
 </li>
 <li>
 Familiarity with contract-based delivery models and performance metrics
 </li>
 <li>
 Experience in digital transformation, cloud, or platform programs
 </li>
 <li>
 Exposure to regulated environments with strong governance requirements
 </li>
 <li>
 Experience collaborating with legal, procurement, architecture, and operations teams
 </li>
 </ul>
 
 
 Preferred Tools
 
 
 <ul>
 <li>
 Jira, Azure DevOps, Confluence, SharePoint
 </li>
 <li>
 Excel, Power BI, MS Project
 </li>
 <li>
 Microsoft Teams, PowerPoint
 </li>
 <li>
 KPI/SLA dashboards, RAID logs, governance templates
 </li>
 </ul>
 
 
 Soft Skills
 
 
 <ul>
 <li>
 Strong negotiation and relationship management capability
 </li>
 <li>
 Ability to manage complex stakeholder discussions and resolve conflicts
 </li>
 <li>
 Structured thinking and disciplined execution
 </li>
 <li>
 Commercial awareness with delivery focus
 </li>
 <li>
 Clear and confident executive communication
 </li>
 <li>
 High ownership mindset balancing partnership and governance
 </li>
 </ul>
</div>

Partnership and Vendor Management

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dedicated and customer-focused Customer Service Representative with at least 3 years of experience in the retail sector. The ideal candidate will have strong communication skills, a positive attitude, and the ability to deliver an excellent customer experience while supporting daily store operations.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Greet and assist customers in a friendly and professional manner
 </li>
 <li>
 Understand customer needs and provide appropriate product or service recommendations
 </li>
 <li>
 Handle customer inquiries, complaints, and returns efficiently
 </li>
 <li>
 Maintain product knowledge to effectively communicate features and benefits
 </li>
 <li>
 Process transactions accurately using POS systems
 </li>
 <li>
 Ensure the store is clean, organized, and visually appealing
 </li>
 <li>
 Support inventory management, including stocking and replenishment
 </li>
 <li>
 Work collaboratively with team members to achieve sales targets and customer satisfaction
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum
 
 3 years of experience
 
 in retail customer service
 </li>
 <li>
 Excellent
 
 communication and interpersonal skills
 
 </li>
 <li>
 Strong problem-solving abilities and customer-oriented mindset
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Basic knowledge of POS systems and retail operations
 </li>
 <li>
 Flexibility to work shifts, weekends, and holidays
 </li>
 </ul>
 
 
</div>

Customer Service Representative

<div>
 
 Role Overview
 
 
 The PMO Analyst will support and oversee venue technology project management, operations, and maintenance activities. This role provides analytical insights, drives process optimization, and facilitates effective communication across technical teams, stakeholders, and external partners. The objective is to enhance project delivery, optimize resource utilization, reduce system and service interruptions, and strengthen risk management and reporting within the Venue Technology function.
 
 
 Key Responsibilities
 
 
 Project Monitoring &amp; Reporting
 
 <ul>
 <li>
 Develop and maintain dashboards and regular reports covering project progress, risks, issues, dependencies, resource utilization, and budget performance.
 </li>
 <li>
 Analyze project and operational data to identify trends, risks, and improvement opportunities; present insights to stakeholders.
 </li>
 <li>
 Monitor system alerts, response times, and corrective actions taken by operations and maintenance teams to minimize downtime and service disruptions.
 </li>
 <li>
 Oversee venue technology system health checks, including preventive and corrective maintenance activities and periodic performance testing.
 </li>
 </ul>
 
 Resource &amp; Financial Management
 
 <ul>
 <li>
 Collaborate with project and operations managers to forecast resource requirements and align activity schedules across projects and venues.
 </li>
 <li>
 Optimize resource utilization and recommend adjustments to schedules and operational plans.
 </li>
 <li>
 Track project progress against payment milestones to ensure alignment with planned cash flow and budgets.
 </li>
 </ul>
 
 Stakeholder &amp; Vendor Management
 
 <ul>
 <li>
 Act as a central coordination point between project teams, stakeholders, senior management, and external partners.
 </li>
 <li>
 Prepare and deliver clear project status updates, risk assessments, and mitigation plans.
 </li>
 <li>
 Liaise with third-party vendors and service providers, escalating issues when required to ensure service continuity and performance.
 </li>
 <li>
 Monitor vendor performance against SLAs and contractual obligations in coordination with service leads.
 </li>
 </ul>
 
 Event Operations Coordination
 
 <ul>
 <li>
 Coordinate and communicate event technology requirements, timelines, resources, and bump-in/bump-out activities.
 </li>
 <li>
 Provide regular, structured updates to stakeholders highlighting progress, risks, issues, and next steps.
 </li>
 <li>
 Ensure consistent and effective communication across all teams involved in event technology delivery.
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 Experience
 
 <ul>
 <li>
 Minimum 10+ years of experience in IT, with strong exposure to project management and technology operations.
 </li>
 <li>
 Proven experience in venue technology operations, including building management systems, AV, ELV, or similar environments.
 </li>
 </ul>
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Information Technology, Computer Science, or a related field.
 </li>
 </ul>
 
 Certifications
 
 <ul>
 <li>
 PMP or equivalent project management certification (preferred).
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 <ul>
 <li>
 Strong analytical skills with the ability to interpret complex data and operational trends.
 </li>
 <li>
 Excellent communication and stakeholder management skills across technical and non-technical audiences.
 </li>
 <li>
 Solid understanding of project management methodologies and IT operations management.
 </li>
 <li>
 Ability to operate in high-pressure, event-driven environments.
 </li>
 </ul>
 
 Language
 
 <ul>
 <li>
 Arabic speaking is an advantage
 </li>
 </ul>
</div>

PMO Analyst

<div>
 
 The role of
 
 Inside Sales Executive
 
 is responsible for reaching out to potential customers via phone, understanding their needs, pitching relevant products or services, and closing sales. The ideal candidate is a confident communicator with strong negotiation skills and a passion for driving revenue.
 
 
 
 
 
 
 
 Accountability &amp; Responsibilities of Role:
 
 
 
 <ul>
 <li>
 Make outbound calls to prospects and leads from provided databases or marketing campaigns.
 </li>
 <li>
 Understand customer needs, qualify leads, and effectively pitch suitable products or services.
 </li>
 <li>
 Overcome objections and convert cold or warm leads into successful sales or follow-up appointments.
 </li>
 <li>
 Maintain detailed and accurate records of calls, customer interactions, and outcomes in the CRM system.
 </li>
 <li>
 Achieve or exceed daily, weekly, and monthly sales targets and KPIs.
 </li>
 <li>
 Follow up with potential customers via phone, email, or messaging platforms to nurture interest and close deals.
 </li>
 <li>
 Provide excellent customer service during and after the sales process to ensure satisfaction and retention.
 </li>
 <li>
 Stay updated on product offerings, market trends, and competitor activities.
 </li>
 </ul>
 
 
 
 
 
 
 Position Requirements:
 
 
 
 
 
 Education Background:
 
 
 <ul>
 <li>
 High school Certificate.
 </li>
 </ul>
 
 
 
 
 
 Work Environment &amp; Schedule:
 
 
 
 
 
 <ul>
 <li>
 Full-time role with shift-based or fixed schedules depending on business needs.
 </li>
 <li>
 On-site or hybrid work setup may require weekend availability based on campaign demand.
 </li>
 </ul>
 
 
 
 
 
 Work Experience:
 
 
 
 
 
 <ul>
 <li>
 1&ndash;3 years of experience in outbound calling or inside sales roles.
 </li>
 <li>
 Experience in B2C or B2B telesales, depending on business type is preferred.
 </li>
 <li>
 Background in sectors like telecom, education, finance, SaaS, or insurance is preferred.
 </li>
 <li>
 Basic computer proficiency and familiarity with CRM tools.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 
 
 
 
 
 <ul>
 <li>
 
 Delivering Results &amp; Fostering Ownership
 
 : Drive for improving business results and attaining higher levels of performance.
 </li>
 <li>
 
 Leading Teams:
 
 Demonstrating the drive required to succeed in a demanding work environment by taking ownership, aligning, building, enabling and inspiring effective teams, not limited to own team. Creating momentum and gaining commitment towards a common goal.
 </li>
 <li>
 
 Building Customer Value
 
 : Gaining insights into internal and/or external customers&rsquo; experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.
 </li>
 </ul>
</div>

Inside Sales Executive (Outbound)

<div>
 
 
 
 Role : Delivery Lead
 
 
 
 
 
 
 
 We are seeking an experienced
 
 Delivery Lead
 
 to spearhead our Venue Technology projects. This senior role is responsible for overseeing the entire lifecycle of technology implementation in large-scale venues, from initial design and strategy to successful delivery and operational handover. You will manage complex ICT, AV, and ELV projects, ensuring all systems are optimized to support world-class operations and events. The ideal candidate will architect and develop technology strategies, manage vendors and contracts, and mitigate project risks. This position involves leading a dedicated delivery team, coordinating with multiple stakeholders, and providing regular program updates to senior management. Your expertise will be crucial in shaping the technological landscape of smart stadiums and mega-events, ensuring seamless and innovative experiences.
 
 
 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━
 
 
 🎯 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
 
 
 &rtrif; 15+ years of relevant experience in the technology delivery field.
 
 
 &rtrif; 10+ years of experience designing, implementing, and managing technology for SMART stadiums, venues, or mega-events.
 
 
 &rtrif; Bachelor of Electrical Engineering, Computer Engineering, or a related technical field.
 
 
 &rtrif; Valid professional certification in project management (e.g., PMP).
 
 
 &rtrif; Proven experience leading large-scale ICT AV/ELV projects in sports venues or similar environments.
 
 
 &rtrif; Proficiency in reading, creating, and managing technical drawings, schematics, and formal project documentation.
 
 
 &rtrif; Demonstrated expertise in end-to-end project management methodologies and tools.
 
 
 &rtrif; Strong experience in vendor coordination, contract performance management, and RFP preparation.
 
 
 ✨ 𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲𝘀:
 
 
 &rtrif; Previous experience in a consulting role with exposure to multiple clients and business domains.
 
 
 &rtrif; Expertise in developing overarching strategy and architecture for venue-wide technology systems.
 
 
 &rtrif; Experience in resource planning and providing program-level updates to senior management.
 
 
 &rtrif; In-depth knowledge of project risk mitigation, costing, and financial planning.
 
 
 &rtrif; Strong interpersonal skills for managing client expectations and leading technical teams.
 
</div>

Delivery Lead (Venue Technology)

<div>
 
 
 Position: Network and Security Administrator (Managed Services &ndash; Senior Specialist)
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 The Network and Security Administrator is responsible for managing, securing, and optimizing the organization&rsquo;s network infrastructure. This role involves the installation, configuration, and maintenance of network and security systems, ensuring high availability, performance, and protection against cyber threats. The position also supports users by resolving network and security-related issues and requires strong technical expertise with enterprise technologies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Network Management
 
 
 <ul>
 <li>
 Install, configure, and maintain network hardware (switches, routers)
 </li>
 <li>
 Monitor network performance, stability, and availability
 </li>
 <li>
 Administer network services (DNS, DHCP, email services)
 </li>
 <li>
 Troubleshoot and resolve network-related issues
 </li>
 <li>
 Manage routing and switching across data center and enterprise environments
 </li>
 </ul>
 
 
 Security Management
 
 
 <ul>
 <li>
 Design, deploy, and manage firewall infrastructure
 </li>
 <li>
 Configure firewalls to prevent unauthorized access and mitigate threats
 </li>
 <li>
 Monitor network traffic and respond to security incidents
 </li>
 <li>
 Implement and enforce security policies and best practices
 </li>
 <li>
 Manage intrusion detection and prevention systems (IDS/IPS)
 </li>
 </ul>
 
 
 Monitoring and Support
 
 
 <ul>
 <li>
 Monitor network activity, performance, and capacity
 </li>
 <li>
 Conduct network audits and vulnerability assessments
 </li>
 <li>
 Provide technical support on network and security issues
 </li>
 <li>
 Manage antivirus and endpoint protection solutions
 </li>
 <li>
 Support remote-access VPN services for users and customers
 </li>
 </ul>
 
 
 Technologies &amp; Tools
 
 
 <ul>
 <li>
 Cisco Core &amp; Access Switches (Nexus 7K, Nexus 9K)
 </li>
 <li>
 Firewalls: Cisco ASA, Fortinet (IPS, IPSEC VPN)
 </li>
 <li>
 Web Application Firewalls: Akamai, FortiWeb
 </li>
 <li>
 Load Balancers: F5 LTM
 </li>
 <li>
 SD-WAN: Cisco, Fortinet, Velocloud
 </li>
 <li>
 VPN: Cisco AnyConnect
 </li>
 <li>
 Antivirus: Symantec
 </li>
 <li>
 Network Access Control: Cisco ISE
 </li>
 <li>
 Virtualization: Basic VMware knowledge
 </li>
 <li>
 Authentication: RSA Authenticator
 </li>
 <li>
 Monitoring &amp; Backup: SolarWinds, HPNNMI (OpenText)
 </li>
 <li>
 Change &amp; Incident Management Platforms
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Qualifications
 
 
 <ul>
 <li>
 5&ndash;10 years of experience in network and security administration
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field
 </li>
 <li>
 Strong expertise in firewall configuration and management
 </li>
 <li>
 Solid understanding of routing protocols and switching technologies
 </li>
 <li>
 Experience with enterprise network infrastructure (switches, routers, servers)
 </li>
 <li>
 Familiarity with IDS/IPS systems
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills
 </li>
 <li>
 Ability to develop and implement security policies and procedures
 </li>
 <li>
 Strong knowledge of data center and enterprise network architecture
 </li>
 </ul>
 
 
</div>

Network and Security Administrator (Managed Services – Senior Specialist)

Join Starlink Qatar and explore 11   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.