Qureos Mentor

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k) matching</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b></div>
<div>As aTelemarketer - State Farm Agent Team Member for Yeh Ferguson - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand&rsquo;s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers&rsquo; experience, and strategically position our agency&hellip; whether on social media or at community events!<br>
<br>
While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.
<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Make outbound calls to prospective customers to promote State Farm insurance products and services.</li>
<li>Identify and qualify leads for agents by gathering relevant customer information.</li>
<li>Stay informed about the various insurance products and services offered by State Farm.</li>
<li>Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.</li>
<li>Provide initial information to potential customers and answer basic questions about insurance options.</li>
<li>Maintain and update a database of prospects and customer interactions.</li>
<li>Ensure all communications adhere to State Farm guidelines and compliance standards.</li>
<li>Prepare regular reports on call activity, lead generation, and appointment scheduling.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Previous telemarketing or sales experience, preferably in the insurance industry.</li>
<li>Communication and persuasion skills; proficiency in using CRM software.</li>
<li>Basic understanding of insurance products or a willingness to learn.</li>
<li>Ability to handle rejection and remain motivated.</li>
<li>Organizational skills to manage and track multiple leads.</li>
<li>Professional and courteous telephone manner.</li>
<li>Focus on achieving targets and contributing to the agency&rsquo;s growth.</li></ul></div></div><div></div>

Telemarketer - State Farm Agent Team Member

<p><b>Sales &amp; Customer Engagement Representative</b></p><p><b>Ready to learn, grow, and help people protect what matters most? Join our fun and fast-paced insurance team!</b></p><p>We&rsquo;re looking for someone who&rsquo;s outgoing, motivated, and excited to build relationships&mdash;with customers and the community. If you&rsquo;re curious, coachable, and ready to hustle, this could be the perfect role for you.</p><p><b>This is a full-time, in-person position (Monday&ndash;Friday).</b> Remote work is not available.</p><p><b>What You&rsquo;ll Be Doing:</b></p><ul><li><b>Connect with people.</b> Build real relationships by being yourself&mdash;whether on the phone or in person.</li><li><b>Stay curious.</b> Ask questions, listen well, and learn what matters most to each customer.</li><li><b>Engage confidently.</b> Learn the tools and techniques to hold great conversations that lead to real solutions.</li><li><b>Train like a pro.</b> Complete State Farm product training modules by scheduled deadlines.</li><li><b>Follow up like a champ.</b> Respond to quotes or inquiries within 1 business day, and set reminders for follow-up conversations.</li><li><b>Set and smash goals.</b> Track your daily, weekly, and monthly goals&mdash;and learn strategies to meet (or beat!) them.</li><li><b>Keep learning.</b> Stay engaged with ongoing training and coaching.</li><li><b>Keep clients loyal.</b> Find ways to serve current customers better and help them stay protected.</li><li><b>Be active in the community.</b> Represent our agency at events and help grow our brand.</li><li><b>Process payments.</b> Assist customers with payments and policy updates.</li><li><b>Get licensed.</b> You&rsquo;ll need to earn your Illinois producer license (fire, casualty, life, &amp; health)&mdash;we&rsquo;ll support you!</li></ul><p><b>Qualifications:</b></p><ul><li><b>High school diploma or equivalent required</b></li><li><b>Associate degree preferred</b></li><li><b>2+ years of work experience in a related business environment</b></li><li>Strong communication skills, both verbal and written</li><li>Comfortable using phone, email, strong computer skills</li><li>Willingness to obtain required insurance licenses (training provided)</li></ul><p><b>What We Offer:</b></p><ul><li><b>Competitive base salary</b></li><li><b>Bonus &amp; commission opportunities</b> based on your sales performance</li><li><b>Certification bonus</b> when you get licensed</li><li><b>Paid holidays</b> and <b>paid time off (PTO)</b></li><li><b>A small, supportive team</b> where your growth matters</li><li><b>A fast-paced, fun office culture</b> that celebrates wins together</li></ul><p><b>This Role is Perfect for You If:</b></p><ul><li>You love connecting with people</li><li>You're comfortable on the phone and eager to learn</li><li>You&rsquo;re goal-oriented and driven by results</li><li>You want to build a career&mdash;not just clock in and out</li></ul><p>Job Type: Full-time</p><p>Pay: $45,000.00 - $65,000.00 per year</p><p>Benefits:</p><ul><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Shift:</p><ul><li>Day shift</li></ul><p>Experience:</p><ul><li>business : 2 years (Required)</li></ul><p>Ability to Commute:</p><ul><li>Chicago, IL 60617 (Required)</li></ul><p>Ability to Relocate:</p><ul><li>Chicago, IL 60617: Relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Sales & Customer Engagement Representative

<div><div><div><b>Benefits:</b></div>
<ul><li>Life insurance</li>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>About the Role</b><br>
Andy Manchanda State Farm is seeking a professional, friendly, and motivated <b>Receptionist / Customer Care Representative</b> to join our growing agency team.<br>
</div><div>This role is ideal for someone who enjoys helping people, staying organized, and creating a positive first impression for customers. In addition to front desk and customer service responsibilities, this position will also support agency growth by asking thoughtful discovery questions, identifying customer needs, offering appropriate insurance options, and connecting qualified opportunities to the sales team.<br>
</div><div>If you are dependable, coachable, and interested in building a long-term career in the insurance industry, this may be a great opportunity for you.<br>
</div><div><b>What You&rsquo;ll Do</b></div>
<ul><li>Greet customers warmly in person and over the phone</li>
<li>Answer incoming calls and direct customers to the appropriate team member</li>
<li>Manage appointment scheduling, office communication, and daily front desk responsibilities</li>
<li>Assist with customer inquiries, follow-up, and account updates</li>
<li>Maintain accurate customer records and documentation</li>
<li>Ask discovery questions to better understand customer needs</li>
<li>Identify opportunities to offer additional insurance products and services</li>
<li>Pivot qualified conversations to the sales team when appropriate</li>
<li>Support customer retention through excellent service and timely follow-up</li>
<li>Assist the team with administrative tasks, projects, and office support</li>
<li>Learn State Farm products, systems, and customer service expectations</li>
<li>Work toward obtaining required insurance licenses</li>
</ul><div><b>Licensing Requirement</b><br>
Candidates must be able and willing to obtain the following licenses:</div>
<ul><li>Property &amp; Casualty license</li>
<li>Life &amp; Health license</li>
</ul><div>Licensing is an important part of the role and will support your ability to grow within the agency.<br>
</div><div><b>What We&rsquo;re Looking For</b></div>
<ul><li>Previous receptionist, customer service, administrative, or office experience preferred</li>
<li>Strong communication and interpersonal skills</li>
<li>Friendly, professional, and customer-focused personality</li>
<li>Highly organized with strong attention to detail</li>
<li>Able to multitask in a fast-paced office environment</li>
<li>Comfortable asking questions and engaging in customer conversations</li>
<li>Willingness to learn how to identify customer needs and offer solutions</li>
<li>Comfortable supporting sales conversations and transferring opportunities to the sales team</li>
<li>Basic computer skills, including Microsoft Office and CRM systems</li>
<li>Dependable, punctual, coachable, and team-oriented</li>
</ul><div><b>Ideal Candidate</b><br>
The ideal candidate is someone who can be the welcoming face and voice of the agency while also supporting growth. You do not need to be a high-pressure salesperson, but you should be comfortable having conversations, asking questions, identifying needs, and helping customers understand available options.<br>
</div><div><b>Why Join Andy Manchanda State Farm</b></div>
<ul><li>Opportunity to grow within the insurance industry</li>
<li>Supportive agency environment with training and development</li>
<li>Chance to build licensing and product knowledge</li>
<li>Work with a team focused on customer care, growth, and long-term success</li>
<li>Be part of an agency that values professionalism, service, and relationship-building</li>
</ul><div><b>Apply Today</b><br>
If you are organized, personable, motivated, and ready to grow into a licensed insurance professional, we encourage you to apply for the Receptionist / Customer Care Representative position with Andy Manchanda State Farm.</div></div></div>

Receptionist - State Farm Agent Team Member

<div>Overview:
<div>
Being good neighbors &ndash; helping people, investing in our communities, and making the world a better place &ndash; is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.</div><br>
<div></div>
Grow Your Skills, Grow Your Potential:
<div></div>
Responsibilities:
<div>
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
</div><div>We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
</div><div>Key Responsibilities:</div><ul><li>
Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently</li><li>
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions</li><li>
Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process</li><li>
Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>
Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>
Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li></ul><div><b>
Where you'll work:</b> This position is located <b>St Louis North, MO</b>. Competitive candidates should reside within one of the listed zip codes and will service this same territory:</div><div></div><div><br>
63031 63033 63034 63042 63043 63044 63045 63074 63103 63112 63113 63114 63115 63120 63121 63133 63134 63135 63136 63137 63138 63140 63145 63147 63301 63303 63304 63332 63341 63373 63376 63386</div><div></div><div><br>
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.</div><div>
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
</div>Qualifications:
<div>
Competitive candidates must demonstrate:</div><ul><li>
Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>
Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>
Knowledge of both residential and commercial building construction</li><li>
Familiarity with local regulations and compliance requirements in your assigned territory</li><li>
Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>
Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>
Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>
Detail-oriented with strong organizational and analytical skills</li><li>
Proficient in using claims management software and other relevant tools</li><li><b>
Physical agility to allow for:</b> frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>
May be required to complete Rope and Harness Safety Training.</li><li>
A valid driver's license is required</li></ul><div>
Preferred:</div><ul><li>
Bachelor's Degree in a related field or equivalent work experience</li><li>
Experience in handling complex or high-value claims</li><li>
Construction background</li><li>
Water mitigation inspection experience</li><li>
Xactimate, XactContents</li></ul><div>
Additional Details:</div><ul><li>
Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).</li><li>
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing</li></ul>
Our Benefits:
<div>
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!</div><br>
<div></div><ul><li>
Potential starting salary range: $59,059.65 - $90,000.00 annually</li><li><ul><li>
Starting salary will be based on skills, background, and experience</li><li>
High end of the range limited to applicants with significant relevant experience</li></ul></li><li>
Potential yearly incentive pay up to 15% of base salary</li></ul><div><b><br>
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!</b></div><div></div><ul><li><b><br>
Get Paid!</b> On top of our competitive pay, you are eligible for an annual raise and bonus.</li><li><b>
Stay Well!</b> Focus on you and your family&rsquo;s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!</li><li><b>
Develop and Grow!</b> Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.</li><li><b>
Plan Ahead!</b> Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!</li><li><b>
Take a Little &ldquo;You&rdquo; Time!</b> You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!</li><li><b>
Give Back!</b> We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.</li><li><b>
Finish Strong!</b> Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.</li></ul><div></div><div><b><br>
Visit our </b><b>State Farm Careers</b><b> page for more information on our </b><b>benefits</b><b>, </b><b>locations</b><b>, and the </b><b>hiring process</b><b> of joining the State Farm team!</b></div></div>

Claim Specialist - Property Field Inspection

<div>Overview:
<div>
Being good neighbors &ndash; helping people, investing in our communities, and making the world a better place &ndash; is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.</div>
Grow Your Skills, Grow Your Potential:
<div></div>
Responsibilities:
<div>
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
</div><div>We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
</div><div>Key Responsibilities:</div><ul><li>
Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently</li><li>
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions</li><li>
Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process</li><li>
Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>
Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>
Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li></ul><div><b>
Where you'll work:</b> This position is located in <b>Columbus, GA</b>. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 31006 31039 31041 31058 31063 31068 31076 31081 31801 31803 31804 31805 31806 31807 31808 31811 31812 31816 31820 31822 31823 31826 31827 31829 31830 31831 31833 31836 31901 31903 31904 31905 31906 31907 31909</div><div>
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.</div><div>
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
</div>Qualifications:
<div>
Competitive candidates must demonstrate:</div><ul><li>
Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>
Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>
Knowledge of both residential and commercial building construction</li><li>
Familiarity with local regulations and compliance requirements in your assigned territory</li><li>
Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>
Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>
Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>
Detail-oriented with strong organizational and analytical skills</li><li>
Proficient in using claims management software and other relevant tools</li><li><b>
Physical agility to allow for:</b> frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>
May be required to complete Rope and Harness Safety Training.</li><li>
A valid driver's license is required</li></ul><div>
Preferred:</div><ul><li>
Bachelor's Degree in a related field or equivalent work experience</li><li>
Experience in handling complex or high-value claims</li><li>
Construction background</li><li>
Water mitigation inspection experience</li><li>
Xactimate, XactContents</li></ul><div>
Additional Details:</div><ul><li>
Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).</li><li>
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing</li></ul>
Our Benefits:
<div>
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!</div><br>
<div></div><ul><li>
Potential starting salary range: $59,059.65 - $90,000.00 annually.</li><li><ul><li>
Starting salary will be based on skills, background, and experience</li><li>
High end of the range limited to applicants with significant relevant experience</li></ul></li><li>
Potential yearly incentive pay up to 15% of base salary</li></ul><div><b><br>
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!</b></div><div></div><ul><li><b><br>
Get Paid!</b> On top of our competitive pay, you are eligible for an annual raise and bonus.</li><li><b>
Stay Well!</b> Focus on you and your family&rsquo;s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!</li><li><b>
Develop and Grow!</b> Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.</li><li><b>
Plan Ahead!</b> Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!</li><li><b>
Take a Little &ldquo;You&rdquo; Time!</b> You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!</li><li><b>
Give Back!</b> We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.</li><li><b>
Finish Strong!</b> Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.</li></ul><div></div><div><b><br>
Visit our </b><b>State Farm Careers</b><b> page for more information on our </b><b>benefits</b><b>, </b><b>locations</b><b>, and the </b><b>hiring process</b><b> of joining the State Farm team!</b></div></div>

<div><div><div><b>Benefits:</b></div>
<ul><li>Retirement</li>
<li>Paid time off</li>
<li>Bonus based on performance</li>
<li>Health insurance</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b><br>
As an Account Representative for the Michael Lewis, State Farm Agency, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

Account Representative - State Farm Agent Team Member

<div>Overview:
<div>
Being good neighbors &ndash; helping people, investing in our communities, and making the world a better place &ndash; is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a <b>Next Gen Good Neighbor</b>, with technology that <b>strengthens human connections</b> and <b>enhances the customer experience</b>. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.</div><div>
Being good neighbors &ndash; helping people, investing in our communities, and making the world a better place &ndash; is who we are at State Farm. It is at the core of how we operate and the reason for our success.
<br>
<br>
We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience.
<br>
<br>
As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.</div>
Grow Your Skills, Grow Your Potential:
<div></div>
Responsibilities:
<div>
Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.
</div><div>We are looking for an experienced and highly skilled professional to contribute to our dynamic team. State Farm is on the cutting edge with the use of technology to support claim employees in developing enhanced skillsets to support and protect our policyholders. Not Human or Digital. Human + Digital, working together. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.
</div><div>Key Responsibilities:</div><ul><li>
Conduct on-site inspections and assessments of property damages for both residential and commercial claims</li><li>
Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently</li><li>
May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions</li><li>
Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally</li><li>
Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process</li><li>
Investigate and adjust both personal and commercial property claims with exposures up to $500,000</li><li>
Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations</li><li>
Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines</li></ul><div><b>
Where you'll work:</b> This position is located in Bloomfield, MI. Competitive candidates should reside within one of the listed zip codes and will service this same territory: 48009 48017 48025 48034 48067 48069 48070 48071 48072 48073 48076 48083 48084 48098 48237 48301 48302 48304 48323 48324.</div><div>
This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home. Additionally, there may be occasions where you will be required to travel outside your assigned area to assist in other territories.</div><div>
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and/or irregular hours.
</div>Qualifications:
<div>
Competitive candidates must demonstrate:</div><ul><li>
Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims</li><li>
Strong knowledge of property insurance policies, coverage and claim handling practices</li><li>
Knowledge of both residential and commercial building construction</li><li>
Familiarity with local regulations and compliance requirements in your assigned territory</li><li>
Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders</li><li>
Proven effective communication skills to handle difficult/emotional conversations with a customer-minded focus</li><li>
Proven ability to assess damages, estimate repair costs, and negotiate settlements</li><li>
Detail-oriented with strong organizational and analytical skills</li><li>
Proficient in using claims management software and other relevant tools</li><li><b>
Physical agility to allow for:</b> frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces</li><li>
May be required to complete Rope and Harness Safety Training.</li><li>
A valid driver's license is required</li></ul><div>
Preferred:</div><ul><li>
Bachelor's Degree in a related field or equivalent work experience</li><li>
Experience in handling complex or high-value claims</li><li>
Construction background</li><li>
Water mitigation inspection experience</li><li>
Xactimate, XactContents</li></ul><div>
Additional Details:</div><ul><li>
Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).</li><li>
State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.</li></ul>
Our Benefits:
<div>
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!</div><br>
<div></div><ul><li>
Potential starting salary range: $64,965.62 - $99,000 annually</li><li><ul><li>
Starting salary will be based on skills, background, and experience</li><li>
High end of the range limited to applicants with significant relevant experience</li></ul></li><li>
Potential yearly incentive pay up to 15% of base salary</li></ul><div><b><br>
At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!</b></div><div></div><ul><li><b><br>
Get Paid!</b> On top of our competitive pay, you are eligible for an annual raise and bonus.</li><li><b>
Stay Well!</b> Focus on you and your family&rsquo;s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!</li><li><b>
Develop and Grow!</b> Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.</li><li><b>
Plan Ahead!</b> Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!</li><li><b>
Take a Little &ldquo;You&rdquo; Time!</b> You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!</li><li><b>
Give Back!</b> We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.</li><li><b>
Finish Strong!</b> Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.</li></ul><div></div><div><b><br>
Visit our </b><b>State Farm Careers</b><b> page for more information on our </b><b>benefits</b><b>, </b><b>locations</b><b>, and the </b><b>hiring process</b><b> of joining the State Farm team!</b></div></div>

Join State Farm and explore 65   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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