Qureos Mentor

State of Arizona

<div><div><p>Arizona Department of Education</p>
<p><i>The Arizona Department of Education is a service organization committed to raising academic outcomes and empowering parents.</i></p>
</div><p><b>ESA CALL CENTER SPECIALIST</b></p>
<p>Job Location:
</p><div><p>Empowerment Scholarship Account (ESA) Section<br>
Phoenix Location</p>
</div><p>Posting Details:
</p><div><p>Salary: $51,500<br>
</p><p>Grade: 18<br>
</p><p>Closing Date: Open until filled</p>
</div><p>Job Summary:
</p><div><ul><li>These positions are responsible for handling inbound calls, addressing HelpDesk tickets, managing email inquiries, and providing comprehensive assistance on general ESA program inquiries.</li><li>In-state travel may be required for this position.</li></ul><br>
Candidates should apply with an ability and willingness to work in-office five days per week and an average of two to three days a month of a rotating remote shift. The rotating remote shift working hours are typically 11am-8pm, Monday-Friday.<br>
<br>
</div><p>Job Duties:
</p><div><ul><li>Answer inbound calls, HelpDesk tickets, and email inquiries related to the ESA program</li><li>Provide thorough and comprehensive assistance for general program inquiries</li><li>Accurately document account interactions and maintain detailed records</li><li>Responsible for researching and applying all related ESA policies and procedures, statutes, related rules, and escalating concerns when necessary</li><li>Collaborate on special projects as assigned</li></ul></div><br>
<p>
Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div>Knowledge in:
<br>
<ul><li>Customer service principles and practices</li><li>Proficient understanding of call center technology and software</li><li>Applicants must have experience with high volume customer service.</li></ul><br>
Skills in:
<br>
<ul><li>Utilizing critical thinking skills and logical reasoning to gather pertinent information</li><li>Strong organizational skills with attention to detail</li><li>Exceptional verbal and written communication</li><li>Active listening and problem-solving</li><li>Multi-task and prioritize responsibilities in a fast-paced environment</li><li>Proficiency in documentation and record-keeping</li><li>Proficient in Microsoft Office suite, specifically Outlook and MS Teams</li></ul><br>
Ability to:
<br>
<ul><li>Multi-task and thrive in a fast-paced, performance-driven environment with a high level of accuracy</li><li>Work independently</li><li>Conduct thorough research and implement ESA policies, procedures, and regulatory guidelines</li><li>Communicate and engage with others in a considerate and respectful manner.</li><li>Effectively answer inbound calls, HelpDesk tickets, and email inquiries promptly</li><li>Capability to collaborate with team members and efficiently make direct calls to appropriate personnel</li><li>Identify and escalate notable concerns or issues</li><li>Occasionally participate in special projects and initiatives</li></ul></div></div><br>
<p>
Selective Preference(s):
</p><div><ul><li>Preference will be given to those applicants with an associate&rsquo;s degree or higher, and/or who have knowledge of the ESA program (statutes, rules, and regulations), and/or are bilingual in Spanish.</li></ul>
</div>
<p>Pre-Employment Requirements:
</p><div><p>Offers are contingent upon successful completion of all background and reference checks, required documents and, if applicable, a post-offer medical/physical evaluation.</p>
<p><i>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The State of Arizona provides an excellent comprehensive benefits package including:<br>
<br>
<ul><li>Affordable medical, dental, life, and short-term disability insurance plans</li><li>Top-ranked retirement and long-term disability plans</li><li>Ten paid holidays per year</li><li>Vacation time accrued at 4.00 hours bi-weekly for the first 3 years</li><li>Sick time accrued at 3.70 hours bi-weekly</li><li>Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).</li><li>Deferred compensation plan</li><li>Wellness plans</li></ul></div><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date.</p>
</div>
<p>Contact Us:
</p><div><p>The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-3186 or emailing Human.Resources@azed.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.</p>
<p>
To submit your resume, click the &quot;APPLY NOW&quot; button below.</p>
<p><b><i>
Having trouble applying for this position?</i></b></p>
<p><b><i>
Email </i></b><b><i>HRIShelpdesk@azdoa.gov</i></b><b><i> or call (602) 542-4700 for assistance.</i></b></p></div></div>

ESA CALL CENTER SPECIALIST

<div><div><p>DEPT OF INSURANCE AND FINANCIAL INSTITUTIONS</p>
<p>The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.</p>
<p>Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws by providing information and assistance and to combat vehicle theft.</p>
</div><p><b>MORTGAGE EXAMINER ENTRY</b></p>
<p>Job Location:
</p><div><p>Financial Enterprise Division</p>
<p>This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</p>
<p>100 North 15th Avenue<br>
Phoenix, AZ 85007</p>
</div><p>Posting Details:
</p><div><p>Salary: $55,000-$57,200<br>
</p><p>Grade: 20<br>
</p><p>Closing Date: 10/31/2025</p>
</div><p>Job Summary:
</p><div><p>The Mortgage Examiner Entry is expected to work independently, under direction, to perform professional work that follows procedures, techniques, rules and regulations in the examination and analysis of the conditions and overall operations of financial institutions/enterprises including conditions of credit, financial statements, internal controls, general operation and methods, trust operations, mortgage portfolios; applies and interprets state and federal laws, rules and regulations; establishes priorities and scope of examination and analysis; prepares and writes final reports of examination; conducts exit reviews with management and directors; calculates the institution's overall rating; investigates complaints received against licensees; and develops cases involving violations of law by licensees.</p>
<p><i>
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</i></p>
<p><i>
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</i></p>
</div>
<p>Job Duties:
</p><div><ul><li>Examines records, accounts and securities portfolios of licensees; verifies that proper and lawful procedures are being followed, that securities are appropriate for licensee being examined and that loan portfolio is of such quality to be considered a bankable asset.
</li></ul><br>
<ul><li>Reviews financial documents used by licensees and verifies that financial accounting, controls and figures are in compliance with state and federal laws.
</li></ul><br>
<ul><li>Analyzes financial statements of licensees in order to make determinations on compliance with state and federal laws and regulations. Composes a consolidated statement of condition and report of income and expenses based on records, reports and accounts of licensees.</li></ul><br>
<ul><li>Writes detailed reports based on examination, analysis and evaluation of data pertaining to specific licensees in accordance with applicable laws and regulations with established procedure and format.</li></ul><br>
<ul><li>Evaluate and verify department files and other relevant data prior to examination of business records to determine scope of examination needed.
</li></ul><br>
<ul><li>Conducts field investigations relating to reported violations or irregularities in business or practice; interviews personnel, examines evidence and recommends actions. Consults with Unit Supervisor, presenting problems and questions, discussing plans and actions to be taken.</li></ul><br>
<ul><li>Conducts exit reviews to explain the details of the examinations.</li></ul><br>
<ul><li>Testifies in court or informal hearings as an expert witness.</li></ul><br>
<ul><li>Other duties as assigned as related to the position.</li></ul>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div>Knowledge:<br>
<ul><li>Generally accepted and regulatory accounting practices and principles and examination procedures.</li><li>Policies and procedures established for the work units.</li><li>Evaluation procedures, techniques and reporting.</li></ul></div>
<ul><li>Investigative techniques and reporting procedures.</li><li>Computerized products used in examining and accounting systems and use of microcomputers.</li></ul><br>
Skills:<br>
<ul><li>Applying examining and accounting methods and techniques.</li><li>Interpreting complex laws, rules and regulations.</li><li>Applying federal and state laws, rules and regulations as they pertain to licensee's operations and activities.</li><li>Researching, analyzing and interpreting complex financial data.</li><li>Mathematical calculations.</li><li>Using computerized products and microcomputer in the examination process.</li><li>Using investigative methods and techniques and maintaining chain of evidence.</li><li>Oral and written communications.</li><li>Work management and leadership.</li><li>Interpersonal relationships.<br>
</li></ul><br>
<br>
Abilities:<br>
<ul><li>Excellent oral and written communication skills to provide conclusions and work products to other examiners and financial licensee managers.</li><li>Interpersonal skills to work well in a team environment and to interact with staff and management at various financial institutions.</li><li>Be able to travel with overnight stays away from home base.
</li></ul></div><p>Selective Preference(s):
</p><div><ul><li>Knowledge of State and Federal laws pertaining to the Mortgage Industry.
</li><li>Past experience and training in examination or investigative work related to Financial Institutions/Enterprises.
</li><li>Professional designations such as Certified Public Accountants or Certified Fraud Examiners.
</li></ul></div><p>Pre-Employment Requirements:
</p><div><p>AZ Driver's License</p>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The State of Arizona offers a comprehensive benefits package to include:<br>
<br>
<ul><li>Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</li></ul><br>
<ul><li>Life insurance and long-term disability insurance</li></ul><br>
<ul><li>Vacation plus 10 paid holidays per year</li></ul><br>
<ul><li>Health and dental insurance</li></ul><br>
<ul><li>Retirement plan</li></ul><br>
<ul><li>Sick leave</li></ul><br>
<ul><li>Paid Parental leave</li></ul></div>
<p><i>
Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</i></p>
<p><i>
For a complete list of benefits provided by The State of Arizona, please visit our </i><i>benefits page</i></p>
</div>
<p>Retirement:
</p><div><ul><li>Positions in this classification participate in the Arizona State Retirement System (ASRS)</li></ul><br>
<ul><li>Please note that enrollment eligibility will become effective after 27 weeks of employment</li></ul>
</div>
<p>Contact Us:
</p><div><p>If you have any questions please feel free to contact Debbie Muhlestein @ debbie.muhlestein@difi.az.gov.</p></div></div>

MORTGAGE EXAMINER ENTRY

<div><div><p>ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION &amp; REENTRY</p>
<p><i>Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.</i><br>
<br>
<i>The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.</i></p>
</div><p><b>GENERAL COUNSEL</b></p>
<p>Job Location:
</p><div><p>Address:<br>
Office of the General Counsel<br>
701 East Jefferson Street<br>
Phoenix, Arizona 85034<br>
https://corrections.az.gov<br>
</p></div><p>Posting Details:
</p><div><p>Salary: $145,000 - $160,000<br>
</p><p>Grade: 1<br>
</p><p>Closing Date: Open Until Filled</p>
</div><p>Job Summary:
</p><div><div>The Arizona Department of Corrections Rehabilitation and Reentry (ADCRR) is seeking an experienced and driven Attorney to join our team as our General Counsel. The General Counsel must be skilled in exercising discretion and independent judgment in overseeing the day-to-day
<br>
<ul><li>functions of the Office of the General Counsel, providing legal advice and consultation to the Director, Deputy Directors, and Division Administrators on a variety of correctional and government issues. This role requires a leader with a keen legal acumen, and demonstrates the ability to manage relationships with various stakeholders including the Governor&rsquo;s Office, Attorney General&rsquo;s Office, and outside law firms working on current and pending litigation affecting the Agency. The ideal candidate will put forth a perfect effort, operate with integrity, and support the mission and vision of the Agency. The ideal candidate should be familiar with current criminal and civil justice case law, rules, and regulations. The General Counsel will use this foundation to give guidance, assess policies and procedures, and identify and resolve legal issues that may impact ADCRR.</li></ul></div>
</div>
<p>Job Duties:
</p><div><ul><li>Provides advice to the Director and leadership team on an ad hoc basis as issues arise across the agency</li><li>Supervises a team of attorneys, administrators, and other support staff</li><li>Reviews and offers recommendations regarding Agency policy and procedure</li><li>Coordinates ADCRR&rsquo;s response with other stakeholders (Executive, Attorney General&rsquo;s office, etc.) on significant cases, rulings, and events</li><li>Supports the Assistant Attorney General team assigned to represent the ADCRR in inmate lawsuits, procurement issues, and public records litigation</li><li>Provides oversight to the Inmate Grievance and Disciplinary Hearing Officers and provides legal advice to the agency relating to grievance and disciplinary appeals</li><li>Provides oversight of record retention schedules</li><li>Provides oversight of public records request, subpoenas, and court orders through the Subpoena and Public Records Office</li><li>Provides day-to-day interpretation of policy in response to outside advocates and attorneys</li><li>Oversees the ADCRR Inmate Legal Access Program
</li><li>Drives on State business, including overnight stays</li><li>Performs other duties appropriate to the assignment</li></ul></div><br>
<p>
Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div>Knowledge of:
<br>
<br>
<ul><li>State and Federal laws, rules, and regulations governing the ADCRR&rsquo;s operations including employment, contract, administrative, criminal, and corrections law, 1983 and related civil rights provisions</li><li>All phases of administrative proceedings and the litigation process</li><li>State and Federal administrative hearings and proceedings
</li><li>Legislative, Judicial and executive branches of Arizona State Government
</li><li>Operations of the Office of the Attorney General and the Risk Management Division of the Arizona Department of Administration</li><li>Effective leadership practices</li><li>Principles of management and supervision</li></ul><br>
Skill in:
<br>
<br>
<ul><li>Analyzing and solving complex legal issues and problems</li><li>Drafting complex and sensitive documents</li><li>Strong written and verbal communication</li><li>Negotiation</li><li>Problem-solving and decision-making</li><li>Organization and time management</li><li>Establishing and maintaining interpersonal relationships</li></ul><br>
Ability to:
<br>
<br>
<ul><li>Effectively supervise and lead a team of staff</li><li>Identify complex legal, operational, and programmatic issues and develop proposed solutions</li><li>Communicate effectively with external entities, stakeholders, and internal staff at all organizational levels</li><li>Exercise sound judgment in making ethical decisions and providing advice</li><li>Maintain professionalism</li><li>Learn and implement the ADCRR&rsquo;s objectives, policies and procedures</li><li>Participate in the drafting of instructional materials for department staff</li><li>Conduct formal and informal training for Agency staff</li><li>Drive on State business statewide including overnight stays</li></ul></div></div><br>
<p>
Selective Preference(s):
</p><div><ul><li>A minimum of 7 (seven) years of practice</li><li>Experience performing administrative work in a criminal or law office environment</li><li>Experience with civil litigation and civil case</li></ul></div><br>
<p>
Pre-Employment Requirements:
</p><div><p>Employment is contingent on the selected applicant passing a background investigation.<br>
<br>
This position is required to have a Juris Doctorate degree from an accredited Law School.
<br>
<br>
License must be in good standing to practice law in the State of Arizona.<br>
<br>
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.<br>
<br>
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver&rsquo;s license, complete all required training, and successfully pass all necessary driver&rsquo;s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver&rsquo;s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).</p><br>
<p><i>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
<br>
<ul><li>Vacation and sick days with 10 paid holidays per year</li><li>Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).</li><li>Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options</li><li>Exceptional retirement program</li><li>Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program</li><li>An incentivized commuter club and public transportation subsidy program</li></ul></div><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>Positions in this classification participate in the Arizona State Retirement System (ASRS).
<br>
<br>
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.</p>
</div>
<p>Contact Us:
</p><div><p>The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.</p></div></div>

GENERAL COUNSEL

<div><div><p>DEPT OF TRANSPORTATION</p>
<p><i>Be a part of an innovative and collaborative team driving a safer transportation system for Arizona.</i><br>
</p>
</div><p><b>CONTRACTS MANAGEMENT SPECIALIST 3</b></p>
<p>Job Location:
</p><div><p>ENGINEERING CONSULTANT SECT<br>
205 S 17th Ave.,
<br>
Phoenix, AZ 85007</p>
</div><p>Posting Details:
</p><div><p>Salary Range: $56,226.88 - $66,226.88</p>
<p>Anticipated Salary: $61,226.88</p>
<p>Grade: 20<br>
</p><p>Closing Date: 11/03/2025</p>
</div><p>Job Summary:
</p><div><p>This position serves as a Contract Specialist for the Engineering Consultants Section (ECS) Consultant Contracts Branch. This position is responsible for the management of contracts in various stages of contract management. Provides technical support and guidance to ADOT staff, other local and state governmental agencies, and private industries . Ensures contracts are compliant with contract terms and conditions, as well as federal and state statutes (including Arizona Prompt Pay Law-ARS 28-411). Negotiates difficult, complex, time-sensitive contracts/projects and/or manages. Conducts and/or participates in internal quality process improvement teams which collaboratively work to prepare, recommend, and implement procedural changes. Prepares Request for Statement of Qualifications packages; prepares new contracts from inception to execution of contract; trains ADOT personnel in the contracting process; monitors contracts and related expenditures; creates resolutions for problems; processes final audits, progress payments, contract modifications, and contract extensions; assists in preparation of fiscal and statistical reports and performs special projects as requested.</p>
<p><i>
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</i></p>
<p><i>
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</i></p>
</div>
<p>Job Duties:
</p><div><p>Process Contract Modifications on active contracts based on each contract's terms and conditions. Ensure modifications are processed in accordance with current ECS contract modification processes and are complete, accurate, and compliant with contract terms and conditions</p>
<p>
Perform all tasks related to the advertisement and selection of all contract types, including preparation of the Request for Statement of Qualifications and consultant selection.</p>
<p>
Process Requests for Payments on active contracts based on each contract's compensation clause, ensuring compliance with the Arizona Prompt Pay Law (ARS 28-411). In partnership with ADOT Finance Department/ADOT Project Manager, ensure TRACS numbers are open/correct, and funding is available.</p>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div><b>Knowledge of:</b><br>
<ul><li>Federal/State Laws/Statutes to ensure compliance of all contract requirements terms &amp; conditions through the life of the contract;</li><li>Correct understanding &amp; good use of legal contractual language ;</li><li>Online evaluation criteria/process/ analysis techniques to review, analyze, evaluate and/or determine action(s) required to process various documents received;</li></ul>
&bull; Terminology required to prepare documents that are acceptable to ADOT, in the best interest/protecting the liability of the State;&bull;<br>
<ul><li>Operational procedures of an engineering organization to determine appropriate-ness of proposed costs during contract negotiations;</li><li>Microsoft Excel, Word, Adobe Acrobat, and Google products.</li><li>Fundamentals of budget development/expenditure control/ funding rules/regulations to determine type of contract compensation.</li></ul></div>
<div><b>
Skill in:</b><br>
<ul><li>Organizing and prioritizing work assignments to ensure no project delays while processing contracts and/or agreements;</li><li>Reviewing and approving payment reports and monitoring expenditures;</li><li>Oral and written communications;</li><li>Building and maintaining effective working relationships with internal customers, consultant community, and other departments;</li><li>Summarizing technical information, organizing completion schedules, planning and prioritizing work activities.</li></ul></div>
<div><b>
Ability to:</b><br>
<ul><li>Has a natural inclination for curiosity and a passion about the business;</li><li>Establish open channels of communication across the departments, including being proactive while communicating and readily addressing tough issues directly.</li></ul></div>
</div>
<p>Selective Preference(s):
</p><div><p>Experience in qualifications-based selection processes and management of Architectural and Engineering contracts.<br>
Experience as a Contract Management Specialist I, where monitoring contractual expenditures and execution of contract modifications was used.</p>
</div>
<p>Pre-Employment Requirements:
</p><div><p>This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver&rsquo;s license, complete all required training, and successfully pass all necessary driver&rsquo;s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver&rsquo;s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).</p>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The Arizona Department of Administration offers a comprehensive benefits package to include:
<br>
<ul><li>Sick leave</li><li>Vacation with 10 paid holidays per year</li><li>Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).</li><li>Health and dental insurance</li><li>Retirement plan</li><li>Life insurance and long-term disability insurance</li><li>Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</li></ul></div><p><i><br>
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</i></p><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>Mandatory participation in the Arizona Retirement System (ASRS) is required.</p>
</div>
<p>Contact Us:
</p><div><p>For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.
<br>
<br>
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.</p></div></div>

CONTRACTS MANAGEMENT SPECIALIST 3

<div><div><p>CORPORATION COMMISSION</p>
<p><i>The Arizona Corporation Commission (ACC) is one of the most unique state agencies in Arizona and one of only 13 public utility commissions in the country where commissioners are elected. Established by the Arizona Constitution, the ACC is a medium-sized agency with offices in Phoenix and Tucson. Our mission is diverse&mdash;spanning utility rate making; securities registration and enforcement; rail and pipeline safety; and corporate business filings&mdash;and we boast an average employment tenure of nearly 10 years. Learn more by visiting www.azcc.gov.</i></p>
</div><p><b>Securities Attorney</b></p>
<p><b>
Enforcement Section</b></p>
<p>
Job Location:
</p><div><p>Address: 1300 W. Washington, Phoenix, AZ 85007<br>
Flexible and Partial Remote Work Schedule Possible</p>
</div><p>Posting Details:
</p><div><p>Salary: $100K - $130K<br>
</p><p>Grade: ASR01</p>
</div><p>Job Summary:
</p><div><p>The Securities Division strives to preserve the integrity of the financial marketplace through investigative actions and the registration and oversight of securities, dealers and salespersons, and investment advisers; to enhance legitimate capital formation and deter financial fraud; and to minimize the burden and expense of regulatory compliance by legitimate business.<br>
We are seeking an attorney in our Enforcement Section who wants to immediately handle significant financial fraud cases, sometimes involving millions of dollars, to protect the public.</p>
</div>
<p>Job Duties:
</p><div><p>You will review and analyze evidence collected by the division&rsquo;s investigators, direct investigations, work with forensic accountants, draft pleadings, and litigate administrative and civil matters under the Arizona Securities Act and the Investment Management Act. Cases will be before the administrative law judges and in state and Federal courts. You will have experience in handling complex matters. You will analyze legal issues and provide recommendations to Securities Division management and to the Arizona Corporation Commission. You will assist county, state, and Federal prosecutors in criminal prosecutions.</p>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><ul><li>Ability to understand and apply complex legal issues, especially securities regulation issues</li><li>Litigation skills, or the confidence and enthusiasm to develop litigation skills</li><li>Excellent communication and writing skills</li><li>Legal research skills</li><li>Motivation to help protect the public</li><li>Ability to handle contentious negotiations</li><li>Ability to work in a team environment</li><li>Ability to effectively perform high-level, independent legal work</li><li>Active membership (in good standing) in the State Bar of Arizona, or eligible by waiver</li></ul>
</div>
<p>Selective Preference(s):
</p><div><p>Experience in the securities industry and/or financial fraud cases is preferred</p>
</div>
<p>Pre-Employment Requirements:
</p><div><ul><li>Any offer of employment is contingent upon successful completion of an employment/reference check and confirmation of any degrees/certifications.</li><li>A.R.S. Section 40-101 prohibits Commission employees from having certain financial interests in entities that the Commission regulates. Applicants shall be required to disclose any interests they may have in the regulated entities during the application process, and as a condition of employment, to divest themselves of any prohibited interests.</li></ul>
<p><i>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><ul><li>Excellent comprehensive benefits, including a top-ranked retirement plan, low-cost health coverage, supplemental policies such as vision and short-term disability, and generous paid vacation and sick leave programs
</li><li>Career and personal development support; multiple training and education opportunities and resources; qualifying Public Service Loan Forgiveness employer</li><li>Interesting, challenging work in a public sector environment with the chance to make a real difference in our state</li><li>We are a recognized Arizona Veteran Supportive Employer</li></ul><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>This position participates in the Arizona State Retirement System (ASRS) defined benefit pension.</p>
</div>
<p>Contact Us:
</p><div><p>If you have any questions, please feel free to email HumanResources@azcc.gov for assistance.</p></div></div>

Cc Attorney

<div><div><p><b>DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS</b></p>
<p><i>The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.</i><br>
<br>
<i>Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws by providing information and assistance and to combat vehicle theft.</i></p>
</div><p><b>CUSTOMER SERVICE REPRESENTATIVE 2</b></p>
<p><b>
**This position will work 2 days in-office and 3 days remotely**</b></p>
<p>
Job Location:
</p><div><p><b>100 North 15th Avenue</b></p>
<p><b>Phoenix, AZ 85007</b></p>
</div><p>Posting Details:
</p><div><p>Salary: $19.03/HR<br>
</p><p>Grade: 15<br>
</p><p>Closing Date: 11/05/2025</p>
</div><p>Job Summary:
</p><div><p>The Arizona Department of Insurance and Financial Institutions (&ldquo;DIFI&rdquo;) is one of the largest professional licensing agencies in Arizona. The insurance and real estate appraisal licensing section has over 350,000 individuals and businesses holding insurance professional licenses to sell insurance, adjust insurance claims and provide other types of insurance-related services and over 2,500 real estate appraiser licensees.
</p><p>The DIFI insurance and appraisal licensing section reviews license and renewal applications, quickly issues and renews licenses for applicants who meet requirements set forth in Arizona law, and answers licensing-related questions.</p><p><br>
<i>
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.</i></p>
<p><i>
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</i></p>
</div>
<p>Job Duties:
</p><div><ul><li>Quickly and accurately enter license application information into DIFI&rsquo;s computer system; Review license applications received on-line, through the mail, and in person, to make sure they contain all required information; Check information about the applicant using internal and external databases</li></ul><br>
<ul><li>Correspond with applicants about deficiencies in applications, and help applicants promptly cure application deficiencies; Elevate applications when the DIFI may deny or non-renew a license; Process license and renewal approvals when applications meet all requirements and when the DIFI has no legal reason to deny a license</li></ul><br>
<ul><li>Answer questions concerning license and renewal requirements in person, on the phone, and by e-mail; Assist with responding to public record requests and with certifying information about licensees; Review scanned records to make sure they are readable and correctly indexed</li></ul><br>
<ul><li>Actively participate in making the DIFI better, including participating in process improvement &ldquo;huddle board&rdquo; meetings, sharing ideas with your supervisor and co-workers, and reflecting each day on things that went well and things that will go even better the next day.</li></ul><br>
<ul><li>Other duties as assigned as related to the position.</li></ul>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div>Knowledge:<br>
<ul><li>Knowledge of Title 20 and Title 32 of the Arizona Revised Statutes and Title 4, Chapter 46 and Title 20, Chapter 6 of the Arizona Administrative Code and DIFI policies and procedures &ndash; extensive knowledge and understanding. Acquired through on-the-job training and independent study.</li><li>Knowledge of insurance terms, concepts and generally accepted or common industry practices. Acquired through experience in the insurance industry or by on-the-job training or independent study.</li><li>Knowledge of real estate appraisal terms, concepts and generally accepted or common industry practices. Acquired through experience in the appraisal industry or by on-the-job training or independent study.</li><li>Knowledge of how laws, rules, regulations, terms and concepts relate to the operations of various types of entities regulated by DIFI. Acquired through on-the-job training or by independent study.</li><li>Knowledge of computer skills needed to operate and function with software such as Google Docs, Google Sheets, Microsoft Word (word processing), Microsoft Excel (spreadsheets), and Microsoft Access (database) &ndash; sufficient knowledge and understanding. Acquired through on-the-job training, software training and practice.</li><li>Knowledge of professional correspondence formats and grammar usage in written and verbal communications &ndash; good knowledge and understanding. Acquired through high school and college writing courses, through independent study or on-the-job training.</li><li>Knowledge of principles and practices of administration &ndash; good knowledge and understanding. Acquired through on-the-job training and capability to employ logic and reasoning.</li></ul><br>
Skills:
<br>
<ul><li>Skill in difficult communication scenarios.
</li><li>Skill in using judgment to adapt to changing conversational dynamics.</li><li>Skill in applying laws, rules, and statutes to applicable scenarios.</li><li>Skill in applying reason and sound judgment to the review, decisions and recommendations on issues of significant complexity and difficulty. Acquired through on-the-job training and experience.</li><li>Skill in planning, organizing, coordinating and establishing priorities for a varied workload, developing cogent investigative plans and conducting relevant research. Acquired through on-the-job training and by increased experience.</li></ul><br>
Ability:<br>
<ul><li>Ability to independently communicate clearly, effectively and diplomatically in writing, in person and on the telephone in routine and complex situations with consumers, attorneys, insurers, producers, licensed entities, appraisers, appraisal management companies, staff and other state and federal employees, through the use of proper English, spelling and vocabulary. Acquired through on-the-job training and by experience.</li><li>Ability to write, type and proofread documents. Acquired through on-the-job training and through writing courses.</li><li>Ability to work cooperatively to establish and maintain effective professional working relations with supervisor, agency staff, insurers, producers, other regulated entities, consumers and other parties seeking information or assistance from the department acquired through on-the-job training and experience dealing with difficult situations and people.</li><li>Ability to ten-key, alphabetize, organize information numerically and use standard office equipment. Acquired through on-the-job training or experience in an office setting requiring use of common office equipment.</li></ul></div></div><br>
<p>
Selective Preference(s):
</p><div><ul><li>The basic KSA&rsquo;s may be acquired through relevant experience and/or combination of education and experience. A minimum of 2 years of work experience in customer service and/or the insurance or appraisal industry is generally required.</li></ul>
</div>
<p>Pre-Employment Requirements:
</p><div><p>All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</p>
</div>
<p>Benefits:
</p><div><div><b>The State of Arizona offers a comprehensive benefits package to include:</b><br>
<br>
<ul><li>Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</li></ul><br>
<ul><li>Life insurance and long-term disability insurance</li></ul><br>
<ul><li>Vacation plus 10 paid holidays per year</li></ul><br>
<ul><li>Health and dental insurance</li></ul><br>
<ul><li>Retirement plan</li></ul><br>
<ul><li>Sick leave</li></ul></div>
<p><i>
For a complete list of benefits provided by The State of Arizona, please visit our </i><i>benefits page</i></p>
</div>
<p>Retirement:
</p><div><ul><li>Positions in this classification participate in the Arizona State Retirement System (ASRS)</li></ul><br>
<ul><li>Please note that enrollment eligibility will become effective after 27 weeks of employment</li></ul>
</div>
<p>Contact Us:
</p><div><p>If you have any questions please feel free to contact Debbie Muhlestein at debbie.muhlestein@difi.az.gov</p></div></div>

CUSTOMER SERVICE REPRESENTATIVE 2

Join State of Arizona and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.