Qureos Mentor

State of Arizona

<div><div><p>DEPT OF AGRICULTURE</p>
<p><i>The Mission of our Agency is to protect the health and safety of Arizona consumers, advance and support Arizona agriculture, and safeguard commerce.</i><br>
<br>
<i>Supporting farming, ranching and agribusiness in Arizona by protecting plants and animals, issuing agriculture and environmental licenses, inspecting farming practices and overseeing commerce standards and measurement devices.</i></p>
</div><p><b>Public Health Scientist Associate</b></p>
<p>Job Location:
</p><div><p>Address: State Agricultural Laboratory<br>
145 W. 79th Street, Ste. #4, Chandler AZ</p>
</div><p>Posting Details:
</p><div><p>Salary: $24.00 - $24.00<br>
</p><p>Grade: 18<br>
</p><p>Closing Date: September 11, 2025</p>
</div><p>Job Summary:
</p><div><p>The Arizona Department of Agriculture is currently recruiting for a Public Health Scientist Associate for the State Agricultural Laboratory; the position is located in Chandler, Arizona.<br>
<br>
Under general supervision, the successful candidate will be responsible for technical laboratory testing and analysis on produce, meat, dairy, feed, fertilizer, pesticides, seed and other food product samples that have been submitted to the State Agricultural Laboratory.</p><br>
<p></p>
</div>
<p>Job Duties:
</p><div><div>Major duties to include but not limited to:<br>
<br>
<ul><li>Perform quality assurance reviews of both chemical and biological analytical results.</li><li>analyze scientific data to produce final test results.
</li><li>Participate in the quality assurance, preventive maintenance and loss control program.</li><li>Sample and reagent preparation for daily laboratory examinations.</li><li>Clean and sterilize laboratory equipment.</li><li>Discard finished analyzed samples and general laboratory cleaning and maintenance.
</li><li>May require supervision of other laboratory staff members.
</li><li>Maintain confidentiality and other duties as assigned.</li></ul></div></div><br>
<p>
Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div>Knowledge of:<br>
<ul><li>Laboratory practices and principles of chemistry and microbiology</li><li>Laboratory equipment, terminology</li><li>Testing and analysis</li><li>Quality assurance principles</li><li>Safety practices in a laboratory environment</li><li>Supervisory principles</li><li>Good customer service principles</li></ul><br>
Skills in:<br>
<ul><li>Use of laboratory equipment</li><li>Computer and computer software</li><li>Oral and written communication</li><li>Organization</li><li>Basic math principles</li></ul><br>
Ability to:<br>
<ul><li>Perform analytical laboratory analysis</li><li>Determine if method parameters are met</li><li>Manual dexterity with fine motor control</li><li>Good record keeping</li><li>Write technical reports</li><li>Lead and supervise others</li></ul></div></div><br>
<p>
Selective Preference(s):
</p><div><p>Experience in Chemistry, Microbiology, Biology or other Physical Science in a laboratory setting.</p>
</div>
<p>Pre-Employment Requirements:
</p><div><p>Bachelor&rsquo;s Degree in Science &ndash; Chemistry, Microbiology, Biology or other Physical Science<br>
Certification or the ability to be certified by the Food and Drug Administration (FDA) for the analysis of dairy products</p><br>
<p>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver&rsquo;s License Requirements.</p><br>
<p>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</p>
</div>
<p>Benefits:
</p><div><p>The Arizona Department of Agriculture offers a comprehensive benefits package to include:
<br>
Sick leave<br>
Vacation with 10 paid holidays per year<br>
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).<br>
Health and dental insurance<br>
Retirement plan<br>
Life insurance and long-term disability insurance<br>
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</p><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>Positions in this classification participate in the Arizona State Retirement System (ASRS). Mandatory condition of Employment for all employees who meet the eligibility and membership criteria defined in statue. Current contribution rate is 12.00%. Enrollment eligibility will become effective after 27 weeks of employment.</p>
</div>
<p>Contact Us:
</p><div><p>If you have any questions please feel free to contact Melissa Meek at mmeek@azda.gov for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.</p></div></div>

Public Health Scientist Associate

<div><div><p>DEPT OF HEALTH SERVICES</p>
<p><i>The Arizona Department of Health Services promotes and protects the health of Arizona&rsquo;s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.</i></p>
</div><p><b>HUMAN RESOURCES ANAYLST - RECRUITMENT COORDINATOR</b></p>
<p>Job Location:
</p><div><p>Address: 501 N 24th St</p>
<p>Phoenix, AZ 85008</p>
</div><p>Posting Details:
</p><div><p>Salary: $49,500<br>
</p><p>Grade: 18</p>
</div><p>Job Summary:
</p><div><p>Under the direction of the Human Resources Assistant Chief, the HR Analyst is responsible for work of considerable difficulty serving as the HR Analyst to an administrator with broad scope and complexity. The HR Analyst has responsibilities requiring a high level of<br>
confidentiality including handling sensitive information, disciplinary actions and other privileged communications. The HR Analyst must be able to prioritize communication and compose response memos and letters. This position serves an integral function to the Agency by providing support to the agency recruitment team and the ASH Human Resources Office. This role requires maintaining a high level of confidentiality; providing assistance with ASH recruitment efforts; timely and accurately tracking and processing of selected candidate packets; preparing packets for NEO; communicating with ASH programs and central HR office staff as needed, and providing coverage to include serving as the point of contact for the ASH HR office. Screening calls and visitors.</p><br>
<p></p>
</div>
<p>Job Duties:
</p><div><p>Providing administrative support for the agency ASH recruitment team by scheduling interviews, receiving and conducting reference verifications for selected candidates for hire, including file review for internal State candidates; timely processing and tracking of all hiring packets to ensure accuracy and completeness and forwarding packets for final processing.<br>
<br>
Preparation of documents for HR, hospital staff and new employees; communicating with pending hires of upcoming orientation; processing/forwarding new employee paperwork to the downtown office for data entry.<br>
<br>
Providing administrative and office support including answering phone calls, assisting internal and external walk-in customers, word processing, filing, and faxing, maintaining and creating NEO packets, and maintaining updated and accurate forms used in/by HR.<br>
<br>
Assisting with annual exclusion auditing. Assist with compliance work projects.<br>
<br>
Other duties as assigned as related to the position (typically 5% - 10%)</p>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><p>Federal and State human resources related employment laws. HR records and document<br>
management. Office procedures, equipment, basic mathematics concepts, filing procedures and practices, Capabilities of the Human Resources Information System (HRIS) and Talent Acquisition system (TA). Knowledge of Performance Management {PM), and Continuous Quality Improvement (CQI) and Lean methodologies.<br>
<br>
Prioritizing and accurately completing tasks. Computer operation. Data entry. Interpersonal personal skills; phone etiquette. Customer service. Clearly and concisely present information, respond to questions appropriately, and engage in critical thinking to resolve problems. Utilizing HRIS, Talent Acquisition, and Microsoft programs including Word and Excel, and Gmail.<br>
<br>
Maintain confidentiality. Deal diplomatically and interact professionally with a variety of individuals. Communicate effectively both verbally and in writing. Perform multiple, varying tasks often involving time sensitive matters. Recognize errors, omissions, discrepancies and make corrections and create resolutions. Accurately enter data into multiple data bases. Quickly learn Arizona<br>
State Personnel Rules and Agency policies and procedures. Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.</p>
</div>
<p>Selective Preference(s):
</p><div><p>Bachelor&rsquo;s Degree in Human Resources or closely related field. Relevant HR Certification preferred.</p>
</div>
<p>Pre-Employment Requirements:
</p><div><p>A State Hospital employee must be able to obtain a valid Level One Fingerprint Clearance Card pursuant to A.R.S. &sect; 41-1758.07. Valid AZ State Driver's License.</p>
<p><i>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The State of Arizona provides an excellent comprehensive benefits package including:
<ul><li>Affordable medical and dental insurance plans</li><li>Paid vacation and sick time</li><li>Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).</li><li>10 paid holidays per year
</li><li>Wellness program and plans</li><li>Life insurance</li><li>Short/long-term disability insurance
</li><li>Defined retirement plan
</li><li>Award winning Infant at Work program</li><li>Credit union membership</li><li>Transit subsidy</li><li>ADHS Student Assistance Pilot Program</li></ul></div>
<p><i>
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</i></p><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin.</p>
</div>
<p>Contact Us:
</p><div><p>The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.</p></div></div>

HUMAN RESOURCES ANAYLST

<div><div><p>DEPT OF TRANSPORTATION</p>
<p><i>Driving the future of transportation with a diverse and innovative team</i><br>
<i>To</i><br>
</p>
</div><p><b>EQUIPMENT PARTS EXPEDITOR</b></p>
<p>Job Location:
</p><div><p>PARTS DEPARTMENT<br>
2225 S. 22ND AVENUE,
<br>
PHOENIX, AZ 85009</p>
</div><p>Posting Details:
</p><div><p>Salary: $37,955 - $47,955</p>
<p>Anticipated Salary: $42,955.12<br>
</p><p>Grade: 16<br>
</p><p>Closing Date: 09/03/2025</p>
<p><b>
We offer weekends off with 13 days paid vacation, 10 paid holidays, excellent benefits </b><b>including health, dental &amp; vision plans, employee assistance program, educational assistance, </b><b>career stability and a culture that values opportunity for growth and professional </b><b>development where your skills will be recognized and rewarded!</b></p>
<p><b>
This position is eligible to participate in the ASE Stipend Pay Program, employees can earn </b><b>up to $8400 a year with qualifying certifications. We reimburse 100% of the cost for passed </b><b>ASE tests and provide training assistance!</b></p>
<p><b>
Uniforms provided to shop employees at no charge and are eligible to participate in the </b><b>Safety-toe Shoe reimbursement program (100% of cost up to $250.00 every other calendar </b><b>year)</b></p>
<p><b>
Anticipated hiring salary is $42,955 with a potential to earn up to $51,355 when ASE Master </b><b>Parts Professional status is obtained.</b></p>
<p><b>
 Work Schedule: Monday thru Friday 6:00am &ndash; 2:30pm</b></p>
</div>
<p>Job Summary:
</p><div><p>This position performs a variety of heavy/light vehicles/equipment parts/supplies acquisitions and supply warehouse activities in accordance with State Procurement Laws, ADOT and EQS Policies/Procedures.</p>
</div>
<p>Job Duties:
</p><div><p>Ordering/Purchasing of parts and supplies, maintaining Purchase Card log and receipts for purchases. Perform parts/supplies stock inventories/reconciliations in accordance with EQS Policies or as directed by the supervisor or management.</p>
<p>
Provide customer service support in person and by phone or e-mail. Fill parts/supplies stock orders and stock/replenish supply warehouse shelves with line items. Assist in obtaining, tracking and posting chemical Material Data Safety Sheets as warranted.</p>
<p>
Assist in the timely turn-in/management of parts cores. Ship/mail parts/supplies as needed or directed. Post (input) parts/supplies cost data into Fleet Focus.</p>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div><b>Knowledge of:</b><br>
<ul><li>Parts research procedures, including use of manufacturers' and vendors' catalogs, cross-reference guides and related parts resources.</li><li>Makes/models and parts information for vehicles and heavy equipment.</li><li>State Procurement laws, rules, and procedures.</li><li>Vendors for purchases of hard-to-find, unusual, or highly specialized parts and supplies.</li><li>Record keeping and inventory control procedures/practices and parts warehousing and safety procedures.</li><li>Computer programs such as MS Office and Google Workspace, and applications to post and track parts, inventory and budgets.</li></ul></div>
<div><b>
Skill in:</b><br>
<ul><li>Determining information needed from technician or part to find a replacement part.</li><li>Checking incoming parts/supplies against invoices, packing slips and related documents.</li><li>Maintaining inventory control records.</li><li>Operating computer programs to create spreadsheets, documents, and reports.</li><li>Math to determine amounts of materials, OD's (outside diameters), ID's (inside diameters), and specific measurements to procure parts and supplies.</li><li>Communication used to convey information to acquire correct parts.</li><li>Customer service; understanding the customer's needs.</li></ul></div>
<div><b>
Ability to:</b><br>
<ul><li>Complete paperwork legibly and enter data into computer accurately.</li><li>Operate a vehicle to pick up parts and supplies when necessary; operate a forklift.</li><li>Organize, multi-task, follow up and follow direction.</li><li>Push/pull/lift up to 50 pounds and pass a physical exam.</li></ul></div>
</div>
<p>Selective Preference(s):
</p><div><p>Three years of experience in an automotive/heavy equipment parts supply operation involving responsibility for receiving, stocking, and issuing a wide variety of automotive/heavy equipment parts/supplies.
<br>
At least two years of this experience must have included some responsibility for researching, ordering automotive/heavy equipment parts/supplies. Automotive Service Excellence ASE Certification in Auto Parts Specialist is highly desirable.</p>
</div>
<p>Pre-Employment Requirements:
</p><div><p>This position requires driving or the use of a vehicle as an essential function of the job, and the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver&rsquo;s license, complete all required training, and successfully pass all necessary driver&rsquo;s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver&rsquo;s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).</p>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The Arizona Department of Administration offers a comprehensive benefits package to include:
<br>
<ul><li>Sick leave</li><li>Vacation with 10 paid holidays per year</li><li>Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).</li><li>Health and dental insurance</li><li>Retirement plan</li><li>Life insurance and long-term disability insurance</li><li>Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</li></ul></div><br>
<p></p>
</div>
<p>Retirement:
</p><div><p>Mandatory participation in the Arizona Retirement System (ASRS) is required.</p>
</div>
<p>Contact Us:
</p><div><p>For questions about this career opportunity, please contact ADOT Human Resources Recruitment via email at srecruitment@azdot.gov or phone call at (602) 712-8188 option 2.
<br>
<br>
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 712-8188 option 3. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. ADOT is an Equal Employment Opportunity Employer.</p></div></div>

EQUIPMENT PARTS EXPEDITOR

<div><div><p>DEPT OF INSURANCE AND FINANCIAL INSTITUTIONS</p>
<p><i>DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS</i><br>
<i>The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.</i><br>
<br>
<i>Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws by providing information and assistance and to combat vehicle theft.</i></p>
</div><p><b>CUSTOMER SERVICE REPRESENTATIVE 2</b></p>
<p>Job Location:
</p><div><p>100 North 15th Avenue</p>
<p><b>
Phoenix, Arizona 85007</b></p>
</div>
<p>Posting Details:
</p><div><p>Salary: $19.03/HR<br>
</p><p>Grade: 15<br>
</p><p>Closing Date: 9/9/25</p>
</div><p>Job Summary:
</p><div><p>The Arizona Department of Insurance and Financial Institutions (&ldquo;DIFI&rdquo;) is one of the largest professional licensing agencies in Arizona. The insurance and real estate appraisal licensing section has over 350,000 individuals and businesses holding insurance professional licenses to sell insurance, adjust insurance claims and provide other types of insurance-related services and over 2,500 real estate appraiser licensees. The DIFI insurance and<br>
appraisal licensing section reviews license and renewal applications, quickly issues and renews licenses for applicants who meet requirements set forth in Arizona law, and answers licensing-related questions.</p><p><br>
<i>
This position may be available for remote work within Arizona (2 days per week in the office/hoteling).</i></p><br>
<p><i>
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State&rsquo;s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.</i></p>
</div>
<p>Job Duties:
</p><div><ul><li>Quickly and accurately enter license application information into DIFI&rsquo;s computer system; Review license applications received on-line, through the mail, and in person, to make sure they contain all required information; Check information about the applicant using internal and external databases</li></ul><br>
<ul><li>Correspond with applicants about deficiencies in applications, and help applicants promptly cure application deficiencies; Elevate applications when the DIFI may deny or non-renew a license; Process license and renewal approvals when applications meet all requirements and when the DIFI has no legal reason to deny a license</li></ul><br>
<ul><li>Answer questions concerning license and renewal requirements in person, on the phone, and by e-mail; Assist with responding to public record requests and with certifying information about licensees; Review scanned records to make sure they are readable and correctly indexed</li></ul><br>
<ul><li>Actively participate in making the DIFI better, including participating in process improvement &ldquo;huddle board&rdquo; meetings, sharing ideas with your supervisor and co-workers, and reflecting each day on things that went well and things that will go even better the next day.</li></ul><br>
<ul><li>Other duties as assigned as related to the position.</li></ul>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div>Knowledge:<br>
<ul><li>Knowledge of Title 20 and Title 32 of the Arizona Revised Statutes and Title 4, Chapter 46 and Title 20, Chapter 6 of the Arizona Administrative Code and DIFI policies and procedures &ndash; extensive knowledge and understanding. Acquired through on-the-job training and independent study.</li><li>Knowledge of insurance terms, concepts and generally accepted or common industry practices. Acquired through experience in the insurance industry or by on-the-job training or independent study.</li><li>Knowledge of real estate appraisal terms, concepts and generally accepted or common industry practices. Acquired through experience in the appraisal industry or by on-the-job training or independent study.</li><li>Knowledge of how laws, rules, regulations, terms and concepts relate to the operations of various types of entities regulated by DIFI. Acquired through on-the-job training or by independent study.</li><li>Knowledge of computer skills needed to operate and function with software such as Google Docs, Google Sheets, Microsoft Word (word processing), Microsoft Excel (spreadsheets), and Microsoft Access (database) &ndash; sufficient knowledge and understanding. Acquired through on-the-job training, software training and practice.</li><li>Knowledge of professional correspondence formats and grammar usage in written and verbal communications &ndash; good knowledge and understanding. Acquired through high school and college writing courses, through independent study or on-the-job training.</li><li>Knowledge of principles and practices of administration &ndash; good knowledge and understanding. Acquired through on-the-job training and capability to employ logic and reasoning.</li></ul><br>
Skills:
<br>
<ul><li>Skill in difficult communication scenarios.
</li><li>Skill in using judgment to adapt to changing conversational dynamics.</li><li>Skill in applying laws, rules, and statutes to applicable scenarios.</li><li>Skill in applying reason and sound judgment to the review, decisions and recommendations on issues of significant complexity and difficulty. Acquired through on-the-job training and experience.</li><li>Skill in planning, organizing, coordinating and establishing priorities for a varied workload, developing cogent investigative plans and conducting relevant research. Acquired through on-the-job training and by increased experience.</li></ul><br>
Ability:<br>
<ul><li>Ability to independently communicate clearly, effectively and diplomatically in writing, in person and on the telephone in routine and complex situations with consumers, attorneys, insurers, producers, licensed entities, appraisers, appraisal management companies, staff and other state and federal employees, through the use of proper English, spelling and vocabulary. Acquired through on-the-job training and by experience.</li><li>Ability to write, type and proofread documents. Acquired through on-the-job training and through writing courses.</li><li>Ability to work cooperatively to establish and maintain effective professional working relations with supervisor, agency staff, insurers, producers, other regulated entities, consumers and other parties seeking information or assistance from the Department. Acquired through on-the-job training and experience dealing with difficult situations and people.</li><li>Ability to ten-key, alphabetize, organize information numerically and use standard office equipment. Acquired through on-the-job training or experience in an office setting requiring use of common office equipment.</li></ul></div></div><br>
<p>
Selective Preference(s):
</p><div><ul><li>The basic KSA&rsquo;s may be acquired through relevant experience and/or combination of education and experience. A minimum of 2 years of work experience in customer service and/or the insurance or appraisal industry is generally required.</li></ul>
</div>
<p>Pre-Employment Requirements:<br>
</p><p></p><div><p><i>If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><div>The State of Arizona offers a comprehensive benefits package to include:<br>
<br>
<ul><li>Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</li></ul><br>
<ul><li>Life insurance and long-term disability insurance</li></ul><br>
<ul><li>Vacation plus 10 paid holidays per year</li></ul><br>
<ul><li>Health and dental insurance</li></ul><br>
<ul><li>Retirement plan</li></ul><br>
<ul><li>Sick leave</li></ul></div>
<p><i>
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.</i></p><br>
<p></p>
</div>
<p>Retirement:
</p><div><ul><li>Positions in this classification participate in the Arizona State Retirement System (ASRS)</li></ul><br>
<ul><li>Please note that enrollment eligibility will become effective after 27 weeks of employment</li></ul>
</div>
<p>Contact Us:
</p><div><p>If you have any questions please feel free to contact Debbie Muhlestein at debbie.muhlestein@difi.az.gov</p></div></div>

CUSTOMER SERVICE REPRESENTATIVE 2

<div><div><p>ARIZONA DEPARTMENT OF INSURANCE AND FINANCIAL INSTITUTIONS</p>
<p><i>The Department of Insurance and Financial Institutions licenses, monitors, investigates, examines, and ensures the safety and soundness of, regulated entities. The Department also helps resolve consumer complaints against financial-services and insurance entities; takes action in response to violations of law; encourages competition, innovation, and economic development; collects taxes and assessments that support State government operations; combats auto theft and insurance fraud through public awareness campaigns, and funding for law enforcement and dedicated prosecutors.</i><br>
<br>
<i>Our mission is to help Arizonans receive the benefits and protections to which they are legally entitled by enforcing insurance and financial institution laws and by providing information and assistance and to combat vehicle theft.</i></p>
</div><p><b>FINANCIAL INSTITUTIONS EXAMINER - ENTRY</b></p>
<p><b>Job Location:</b>
</p><div><p>100 North 15th Avenue</p>
<p>Phoenix, Arizona 85007</p>
</div><p><b>Posting Details:</b>
</p><div><p>Annual Salary Range: $53,000 - $57,200<br>
</p><p>Grade: 21<br>
</p><p>This position will remain posted September 2, 2025</p>
</div><p><b>Job Summary:</b>
</p><div><p>At the entry level of the Financial Institution Examiner series, those in this position learn to apply and follow procedures, techniques, rules, and regulations.</p>
<p>
Individual positions study financial, operating, and insurance or security product information to determine what it means and how it fits together in order to get practical solutions in terms of determining financial soundness assessment.</p>
<p>
Individual positions draft reports of examination for less complex institutions and perform entry level examinations of financial institutions to ensure compliance with laws and regulations.</p>
<p>
Works under close supervision of a higher-level examiner or supervisor examiner who assigns work.</p>
<p>
Work is frequently reviewed for accuracy and adherence to standards and guidelines.</p>
</div>
<p><b>Job Duties:</b>
</p><div><ul><li>Examine accounting and other records and methods of operation for compliance with laws and regulations governing activities of financial investment enterprises or institutions, and prepare reports of examination</li></ul>
<ul><li>Verify entries and analyze general ledger accounts of Banks and Banks Holding Companies. Evaluate and verify portfolio, reconcile correspondence bank accounts and review operational controls. Assist with asset evaluation. Prepare papers, schedules, statistics, and portions of the examination report as assigned, including recommendation for action</li></ul>
<ul><li>Assist in assigning the Capital adequacy, Asset quality, Management competence, Earning power, and Liquidity (CAMEL) rating for the financial institution</li></ul>
<ul><li>Evaluate policies, procedures, and practices of financial institutions and provides guidance and recommendations to improve operating practices and service in the public interest</li></ul>
<ul><li>Examine computer products to ensure safe and sound processing of records, acceptable processing procedures, and compliance and institution standards and policies</li></ul>
<ul><li>Assist in preparing documentation to ensure safety and soundness evaluation is in compliance with applicable laws and regulations</li></ul>
<ul><li>Verify trust assets with the general ledger and conformity with trust document requirements and federal and State laws</li></ul>
<ul><li>Investigate basic complaints lodged against licensed entities by applying statutes to case-specific facts</li></ul>
<ul><li>Other duties as assigned as related to the position</li></ul></div><br>
<p>
<b>Knowledge, Skills &amp; Abilities (KSAs):</b>
</p><div><p><b>Knowledge:</b></p>
<ul><li>Federal and State laws, rules, regulations, policies and procedures as they pertain to financial institutions administration</li></ul>
<ul><li>Financial Institution examining practices obtained through on-the-job training and through prescribed training courses</li></ul>
<ul><li>Generally accepted and regulatory accounting practices and principles and examination procedures</li></ul>
<ul><li>Computerized products used in examining and accounting systems and use of microcomputers</li></ul>
<ul><li>Evaluation procedures, techniques and reporting</li></ul>
<p><b>
Skills:</b></p>
<ul><li>Use personal computers, software applications and computerized products in accomplishing examinations</li></ul>
<ul><li>Interpret complex laws, rules and regulations pertaining to financial institutions</li></ul>
<ul><li>Apply auditing and accounting methods and techniques</li></ul>
<ul><li>Learn state government operations</li></ul>
<ul><li>Oral and written communications</li></ul>
<ul><li>Interpersonal relationships</li></ul>
<p><b>
Ability:</b></p>
<ul><li>Excellent oral and written communication skills to provide conclusions and work products to other examiners and financial licensee managers</li></ul>
<ul><li>Interpersonal skills to work well in a team environment and to interact with staff and management at various financial Institutions</li></ul>
<ul><li>Be able to travel with overnight stays away from home base</li></ul></div><br>
<p>
<b>Preferred Education, Licensing, Certification:</b>
</p><div><ul><li>Prefer Bachelor's Degree in Accounting or experience/education in banking, finance, or compliance</li></ul>
<ul><li>Experience in examination or investigative work related to Financial Institutions</li></ul>
<ul><li>Experience in reporting financial data</li></ul>
</div>
<p><b>Pre-Employment Requirements:</b>
</p><div><ul><li>Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11)</li></ul>
<ul><li>Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment</li></ul>
<p><i>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p>
</div>
<p><b>Benefits:</b>
</p><div><p><b>The State of Arizona offers a comprehensive benefits package to include:</b></p>
<ul><li>Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</li></ul>
<ul><li>Life insurance and long-term disability insurance</li></ul>
<ul><li>Vacation plus 10 paid holidays per year</li></ul>
<ul><li>Health and dental insurance</li></ul>
<ul><li>Retirement plan</li></ul>
<ul><li>Sick leave</li></ul><br>
<p></p>
</div>
<p><b>Retirement:</b>
</p><div><ul><li>Positions in this classification participate in the Arizona State Retirement System (ASRS)</li></ul>
<ul><li>Please note that enrollment eligibility will become effective after 27 weeks of employment</li></ul>
</div>
<p><b>Contact Us:</b>
</p><div><ul><li>If you have any questions please feel free to contact Debbie Muhlestein at debbie.muhlestein@difi.az.gov</li></ul></div></div>

FINANCIAL INSTITUTIONS EXAMINER

<div><div><p>ATTORNEY GENERAL (DEPT OF LAW)</p>
<p></p>
</div><p><b>SPECIAL AGENT</b></p>
<p>Job Location:
</p><div><p>15 S. 15th AVE, PHOENIX, AZ 85007<br>
<br>
<br>
</p></div><p>Posting Details:
</p><div><p>Salary: $74,800<br>
</p><p>Grade: 21<br>
</p><p>Closing Date: OPEN UNTIL FILLED</p>
</div><p>Job Summary:
</p><div><div>The Arizona Attorney General&rsquo;s Office Criminal Division/Special Investigations Section is seeking a Special Agent in the Tobacco Enforcement Unit (TEU).
<br>
<br>
This position will be assigned to the Consumer Protection and Advocacy Unit and will investigate civil and criminal violations of state tobacco laws and violations of the Master Tobacco Settlement Agreement. The Special Agent will effectively function as a member of a team and participate in collaborative problem solving, taking a leadership role as needed, and supporting the over-arching goal of the program to reduce youth access to tobacco and vapor products.
<br>
<br>
The Special Agent will travel throughout the state to conduct tobacco and vapor product retailer compliance inspections and investigate leads regarding the unlawful marketing or sales of tobacco or vapor products, including investigations of online tobacco and vapor product vendors, and issue court citations as needed. This position requires the ability to work as a team consisting of federal, state, local and school officials, as well as direct supervision of undercover youth volunteers from across the state. The TEU Special Agent is responsible for recruitment and training of the UC volunteers, and must exhibit a strong ability to assess each inspection site for issues of officer safety to ensure the wellbeing of the inspection team. Inspections are conducted in all fifteen (15) Arizona counties and may require extensive travel and occasional overnight stays.
<br>
<br>
Specifically, the Special Agent will:<br>
<ul><li>Conduct interviews, review bank records, financial statements, invoices and other documents and prepare reports based on information obtained, and will prepare exhibits and provide testimony in court as necessary.
</li><li>Recruit and train youth volunteers throughout the state to assist with conducting tobacco and vapor product retailer compliance inspections, and will track and maintain records of all youth volunteers participating in the program.
</li><li>Plan, coordinate, and participate in tobacco and vapor product inspections and other related operations with other law enforcement and local and county agencies as needed.</li><li>Maintain accurate and detailed records of all tobacco and vapor product operations conducted and funds expended for the purchase of such products in those operations.</li><li>Properly store and track evidence and dispose of evidence when it is no longer needed.</li><li>Attend meetings with ADHS, Bureau of Tobacco and Chronic Diseases (BTCD) representatives, and youth agencies, and participate in training workshops as necessary in furtherance of the objectives of the Tobacco Enforcement Unit.</li><li>Manage, organize and maintain computer files to permit periodic analysis and prompt retrieval of financial records, preparing detailed exhibits relative to financial records for court purposes, serving subpoenas on financial institutions, businesses and state agencies as necessary.</li><li>Participate in tactical operations and search/seizure warrants for the Section as necessary to obtain, secure and process evidence.
</li><li>Be safety conscious and use proper work methods by following standard police policies and procedures.
</li><li>Be accountable for usage and knowledge of all specialized equipment, such as covert transmitters, radios, and weapons.</li></ul><br>
<i>
This position may may be eligible for Remote Work up to two days a week, based upon the department's business needs and continual meeting of expected performance measures</i><br>
<br>
As a Special Agent conducting felony investigations, operational considerations may require you to work varying hours, weekends, holidays, and respond after hours; agents can also be deployed to assist allied agencies in response to a critical incident that falls within the protocols of the National Incident Management System or the State of Arizona Mutual Aid protocols.</div><br>
<p></p>
</div>
<p>Job Duties:
</p><div><ul><li>Plan and coordinate statewide tobacco retailer inspections, and conduct online tobacco vendor investigations, as requested. Participate in the field inspections, issue citations, and testify in court, as required.</li></ul>
<ul><li>Conduct training and presentations throughout the State to provide education on tobacco laws and recruit youth volunteers.</li></ul>
<ul><li>Act as liaison with other law enforcement, regulatory, and youth agencies throughout the State in executing tobacco operations.</li></ul>
<ul><li>Design and maintain databases, documents and records on youth volunteers, tobacco retailer inspections conducted, evidence obtained, buy money, and program equipment, using Microsoft Excel spreadsheet or other AGO/TEU software programs, as required.</li></ul>
<ul><li>Attend tobacco program related strategy meetings, youth summit meetings, and training workshops. Attend general AGO division, section, and unit meetings, workshops, and training sessions.</li></ul>
<ul><li>Assist in tactical operations and search/seizure warrants to secure and process evidence. Participate and respond to any duty agent calls during assigned SIS Duty Agent rotation.</li></ul>
<ul><li>Attend required training to ensure compliance with Arizona Peace Officer Standards and Training certification.</li></ul>
<ul><li>Other duties as assigned as related to the position.</li></ul><br>
<p></p>
</div>
<p>Knowledge, Skills &amp; Abilities (KSAs):
</p><div><div><b>KNOWLEDGE</b><br>
<ul><li>Knowledge of pertinent statutes and regulations governing the manufacture, sale, advertising, and distribution of tobacco products, as well as the Master Tobacco Settlement Agreement.</li><li>Knowledge to prepare investigative reports, spreadsheets, subpoenas, demand letters, exhibits and other documents as required by the prosecutor, investigator, or other investigative or regulatory agency.</li><li>Knowledge of policies and procedures established for the State of Arizona, Attorney General's Office, Consumer Protection &amp; Advocacy Section and the Special Investigations Section.</li><li>Basic knowledge of accounting, bookkeeping, and bank account reconciliation procedures.</li><li>Law enforcement investigative experience conducting interviews, gathering evidence, writing reports, and testifying in court.</li></ul><br>
<b>
SKILLS</b><br>
<ul><li>Interview and interrogation skills.</li><li>Effective communication skills to coordinate and act as liaison with other law enforcement and regulatory agencies.</li><li>Mathematical skills to perform financial and statistical calculations.</li><li>Time management skills to effectively plan, coordinate, and execute tobacco operations.</li><li>Computer skills using Excel, Word, and in-house software programs such as CMS 2.</li></ul><br>
<b>
ABILITIES</b><br>
<ul><li>Ability to conduct interviews and file written reports.</li><li>Ability to effectively communicate findings to others orally or in writing.</li><li>Ability to analyze financial records, invoices, and other business documents.
</li><li>Ability to communicate and work with high school aged children.</li><li>Ability to effectively organize and manage law enforcement operations such as tobacco sting operations.</li><li>Ability to handle and account for cash.</li></ul></div></div><br>
<p>
Selective Preference(s):
</p><div><p>Applicants for this Tobacco Enforcement Unit (TEU) position should possess a thorough understanding of Arizona laws as they pertain to tobacco and vapor product sales. An understanding of specialized equipment used in covert operations would be beneficial but not required.
<br>
Ideally the candidate will possess a Bachelor's degree plus at least two years professional work experience. Ideally applicant will have five years in law enforcement with investigative experience.</p><br>
</div>
<p>Pre-Employment Requirements:
</p><div><ul><li>Travel is required for this position. A valid Arizona Driver&rsquo;s License is required, along with consent to have your driving record run periodically.
</li><li>Requires certification by the Arizona Peace Officer Standards and Training Board (A.Z P.O.S.T.). Applicants must be a certified Arizona peace officer in good standing or be eligible to obtain Arizona peace officer certification via the AZPOST waiver process within 90 days of hire date. To be eligible, a person must have previously served as a certified peace officer in Arizona, another state, or federal agency; must have completed basic and advanced training that demonstrates substantial comparability to the Arizona basic course; and must meet all of the minimum qualifications for certification as an Arizona Peace Officer. Refer to https://post.az.gov/certification-process/waiver-process for more information on the waiver process.</li><li>All peace officer applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted, complete a criminal background check, pass a polygraph test, and complete a medical examination. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account.</li></ul><p><i><br>
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: </i><i>Driver&rsquo;s License Requirements.</i></p><br>
<p><i>
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).</i></p>
</div>
<p>Benefits:
</p><div><p>The Attorney General's Office offers a comprehensive benefits package to include:
<br>
Student Loan Assistance<br>
Sick leave<br>
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)<br>
Vacation with 10 paid holidays per year<br>
Health and dental insurance<br>
Retirement plan<br>
Life insurance and long-term disability insurance<br>
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance</p><br>
<p></p>
</div>
<p>Retirement:
</p><div><ul><li>Positions in this classification participate in the Public Safety Personnel Retirement System (PSPRS).
</li><li>Please note, enrollment eligibility will become effective after 90 days of employment.</li></ul></div><br>
<p>
Contact Us:
</p><div><p>If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov.<br>
<br>
During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG&rsquo;s Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000.<br>
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.</p></div></div>

SPECIAL AGENT

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