Qureos Mentor

State of Colorado

The official website of the State of Colorado provides information and services for residents, businesses, and visitors. It offers access to government services, including unemployment insurance, driver license renewals, and state benefits management through the myColorado platform. The site also features news updates, alerts, and resources related to the state's economy and governance.

CDOC Vehicle Maintenance Supervisor CSTS I (Rifle)

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div><br>
<p></p><div><br>
<div><b>This position is open only to Colorado state residents.</b></div><div><b><br>
New Compact Rule:</b></div><p><b>
Starting Jan. 2, 2024, if you have a multistate license and change your primary state of residence to another state within the Enhanced Nurse Licensure Compact (eNLC), you must apply for a license in that state within 60 days.</b></p><p><b>
If this latter step is not completed within the allotted time frame, your previous license may expire. This puts you at risk of practicing without a license. As an example, if you are a registered nurse with a multistate license from Arizona practicing in Colorado and you move to Colorado, you have 60 days to apply to Colorado&rsquo;s Board of Nursing for a new multistate license. These changes were part of the final rules passed by the Interstate Commission of Nurse Licensure Compact Administrators at its annual conference in August. The eNLC allows for mobility and creates a more robust workforce by allowing nurses to practice in Colorado with licenses from other compact states.</b></p><div><b><br>
Please note: This posting will be used to fill multiple postings. Position shifts available for: Days, Nights, Weekend, and Float.</b></div><div></div><div><b><i><br>
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!</i></b></div><div></div><div><b><br>
About Fort Logan:</b></div>
The Colorado Mental Health Hospital at Fort Logan (CMHHIFL) is one of two state hospitals serving our community. The vision of CMHHIFL is to provide the highest quality mental health services to persons with complex, serious, and persistent mental illness within the resources available. Our mission is to support those individuals in achieving their recovery goals and reaching their full potential. CMHHIFL provides inpatient treatment to adult patients, generally between the ages of 18-59. The hospital currently has 138 adult inpatient beds, over six treatment milieus serving civil and forensic individuals. Medical services, occupational therapy, neuropsychological-rehabilitation services, and trauma-informed care services are available for all patients throughout the hospital.<br>
<br>
Through our core values listed below, CMHHIFL staff is committed to:<ul><li>
Individual dignity and respect.</li><li>
Person-centered, evidence-based care.</li><li>
Trauma informed recovery.</li><li>
Multidisciplinary collaboration.</li><li>
Diversity and inclusion.</li><li>
Strong family and community partnerships</li></ul><div></div><div><b><br>
CDHSCareers</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<div><p><b>About the position:</b></p><div><b><br>
Location: 3520 W Oxford Avenue, Denver, CO 80236</b><br>
<b> Full-Time, On-Site</b></div><div><b>
Please note: This recruitment may be used to fill multiple vacancies and shifts.</b></div><br>
This position provides nursing leadership and direction for staff and provide therapeutic work in the psychiatric care of mentally ill patients hospitalized at CMHHIFL. Primary responsibilities are applications of knowledge, expertise and experience in providing safe and effective nursing care to patients. Duties in this position include:<br>
<br>
<b>Patient Care:</b><ul><li>
Assesses plans, coordinates, provides and evaluates nursing care of patients with psychiatric and medical conditions, documenting all pertinent data</li><li>
Utilizes nursing theory and concepts to develop nursing plans of care and therapeutic interventions to support patients&rsquo; recovery, such as individual counseling, psychoeducational and teaching groups, and milieu management</li><li>
Communicates the nursing plan of care to the interdisciplinary team</li><li>
Assures that appropriate documentation is completed and that essential information is shared from shift to shift and makes rounds to assess patients&rsquo; psychiatric and medical statuses</li><li>
Notifies medical staff (physicians and licensed independent practitioners) of changes in patient condition and need for evaluations and orders</li><li>
Reports patient care concerns to supervisor and physicians, as indicated</li><li>
Directs, coordinates and implements medical and psychiatric crisis intervention in clinical emergencies assuring compliance with nursing standards and policies/procedures (e.g., de-escalation, seclusion/restraint, cardiopulmonary resuscitation)</li><li>
May escort patients to activities and appointments on grounds and in the community, including driving patients to appointments</li><li>
Assumes responsibility for paperwork, assuring confidentiality</li><li>
Determines whether the needs of a patient returning from a general hospital can be safely met by the nursing staff in terms of staff competency, appropriate equipment and level of staffing during own shift and proximal shifts</li><li>
Collaboration with Nurse Manager and treatment team, recommends a change in program scheduling to benefit patients</li></ul><b>
Milieu Management:</b><ul><li>
Assures a safe, therapeutic environment for patients using nursing theory and judgment by planning and implementing milieu management techniques such as pro-actively anticipating problems, planning interventions strategies and assigning responsibilities</li><li>
During specific shifts, functions in the role of Charge Nurse and provides clinical and administrative supervision of nursing staff on duty. Assures that the care provided meets or exceeds community and professional standards. Coordinates provision of replacement staff and extra staff for high acuity, as indicated.</li></ul><b>
Medication Administration:</b><ul><li>
Evaluates and administers medication in terms of need, effectiveness, side effects and drug interactions using nursing judgment, standards of care and policy and procedure</li><li>
Follows all policies and procedures for medical order transcription and medication administration documentation</li></ul><b>
Supervision and Delegation to Licensed and Unlicensed Assistive Personnel:</b><ul><li>
Accountable for the work of nursing staff, mental health clinicians, nursing students, orientees and others through delegation of work assignments, assuring timely completion of work, providing clinical leadership and teaching clinical interventions</li><li>
Functions as the Charge Nurse, when assigned, and provides clinical and administrative supervision of nursing staff on duty during specific shift</li></ul><b>
Patient Teaching:</b><ul><li>
Assesses and teaches preventative health care, illness management, coping skills, social skills, living skills, and indications/side effects of medications to patient and family</li><li>
Supports patients in building skills and improving their sense of self-efficacy through patient teaching</li></ul><b>
Interdisciplinary treatment planning and treatment implementation:</b><ul><li>
Provides nursing input, as a member of the inter-disciplinary team, into treatment planning and unit programming</li><li>
Serves as a liaison/communication link between patient, family, doctor, other health professionals, ancillary staff, and supervisors exchanging information and clarifying rationales for plans and interventions</li></ul><b>
Maintains Skills/Competence:</b><ul><li>
Maintains updated skills, knowledge, abilities and competencies necessary to the position through continuing education, clinical supervision, literature review, and participating in discipline and team development</li></ul>
.<b>Other Duties as Assigned:</b><ul><li>
Other duties as assigned</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><p><b>Minimum Qualifications:</b></p><p><b>
Education/Licensure/Certification/Experience:</b><br>
Current, valid licensure as a Registered Nurse from the Colorado Board of Nursing or any state participating in the Enhanced Nurse Licensure Compact (eNLC)</p><p><b><br>
No Substitutions</b></p><b><br>
Special Qualifications:</b><ul><li>
Due to the juvenile population served at the MHI facilities, incumbents of this position must be at least 21 years of age.</li></ul><p><b>
Conditions of employment:</b></p><ul><li>
Full Background check and reference check required</li><li>
Shift Work &ndash; may work days, evenings, or nights</li><li>
Essential Services Designation &ndash; Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare</li><li>
must possess a valid, unrestricted CO Driver's License</li><li>
must be at least 21 years of age or older</li><li>
may be exposed to bodily fluids or caustic chemicals</li><li>
Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination, or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.</li></ul><b>
Conditions of Employment</b><b>:</b><ul><li><div><br>
Disclose that information on the application.</div></li><li><div>
Explain why the prior termination or resignation should not disqualify you from the current position.</div></li><li><div>
Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.</div></li></ul><b>
CDHS Selection Process Explanation:</b><div>
Employment history is calculated on a full-time basis (40/hrs. per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.</div><ul><li><div>
Preferred Qualifications &amp; Competencies:</div></li><li><div>
Relevant years of state service experience.</div></li></ul><b><br>
Minimum Qualification Screening Process</b><br>
<b> </b>A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use &quot;see resume&quot; or &quot;see attached.&quot;<div>
You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.</div>
Comparative Analysis Process &ndash; Structured Application Review<p>
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.</p>
Your Work Experience/Job Duties<div>
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.</div><p>
If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.</p><b>
Supplemental Questions</b><br>
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).<br>
<br>
<b>Appeal Rights</b><div>
You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.</div><ul><li><div>
You or your representative must sign and submit the official appeal form for review.</div></li><li><div>
You can find the official appeal form here (Download PDF reader).</div></li><li><div>
You must be deliver the official appeal form to the State Personnel Board:</div><ul><li><div>
By email (dpa_state.personnelboard@state.co.us), or</div></li><li><div>
Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or</div></li><li><div>
Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or</div></li><li><div>
Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department&rsquo;s action.</div></li></ul></li></ul><div>
Contact the State Personnel Board for assistance:</div><ul><li><div>
At (303) 866-3300, or</div></li><li><div>
 Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.</div></li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div><br>
<p></p><div><br>
<br>
<br>
<div>How to apply to the State of Colorado</div><div></div><div><br>
The Assessment Process</div><div></div><div><b><br>
About Us &amp; Benefits:</b></div><div>
If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS. In addition to a great location and rewarding and meaningful work, we offer:</div><ul><li><div>
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans</div></li><li><div>
Medical and dental health plans</div></li><li><div>
Employer supplemented Health Savings Account</div></li><li><div>
Paid life insurance</div></li><li><div>
Short- and long-term disability coverage</div></li><li><div>
11 paid holidays per year plus vacation and sick leave</div></li><li><div>
State of Colorado Employee BenefitHub Resource Center</div></li><li><div>
Employee Wellness program</div></li><li><div>
Excellent work-life programs, such as flexible schedules, training and more</div></li><li><div>
Remote work arrangements for eligible positions</div></li><li><ul><li>Some positions may qualify for the Public Service Loan Forgiveness Program.</li></ul></li></ul><b>
Our Values:</b><ul><li><div><br>
We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.</div></li><li><div>
Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.</div></li><li><div>
We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.</div></li><li><div>
Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.</div></li><li><div>
We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.</div></li><li><div>
Collaboration helps us rise together:<b> </b>We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.</div></li></ul><b>
ADA Accommodations:</b><p>
CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.</p><div>
This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to cdhs_ada@state.co.us.</div><b><br>
EEO Statement:</b><p>
The State of Colorado is an equal opportunity employer</p><p>
We are committed to increasing a &ldquo;Colorado for ALL&quot; of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a &ldquo;Colorado for ALL&rdquo; drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</p>
Additional Support For Your Application<div>
Toll Free Applicant Technical Support</div><div>
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.</div><div><b>
Toll-Free Applicant Technical Support</b></div></div></div></div><p></p>

Registered Nurse I - Colorado Mental Health Hospital in Fort Logan (Denver)

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div>
<p></p><div><p>The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.</p><div>
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!</div><div><br>
Helpful tips for applying:</div><div>
Applying for a Job with the State of Colorado.</div><div>
What Happens After You Apply.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><div><b>Division of Motor Vehicles (DMV)</b></div><div>
The Division of Motor Vehicles (DMV) provides services used by nearly every citizen of the State. Colorado citizens utilize identification, driver, and vehicle services at State and County offices to obtain identification cards, driver licenses, vehicle registrations, titles, and other related services. Additionally, the DMV licenses and provides oversight of private businesses and government organizations that provide driver and emission testing services. Finally, the division works closely with other state agencies and programs to provide information and education to serve the public and encourage voluntary compliance.</div><p><b>
Driver Services Call Center - Administrative Assistant II </b>Job Duties: The ideal applicant brings their customer service experience and their strong attention to detail to this job every day to ensure comprehensive information exchange, provided in a thorough, professional manner with every support transaction. This position researches, updates and corrects driver records.</p><div>
Duties include but are not limited to:</div><ul><li><div>
Data entry into databases and spreadsheets;</div></li><li><div>
Provide customer service via telephone or in-person to external stakeholders and customers;</div></li><li><div>
Translate and clarify Colorado Motor Vehicle statutes, department administrative procedures, and policy to customers;</div></li><li><div>
Determine the effect of statutory law on a driving record and use experience and reasoning to determine the best approach for the possible courses of action in response to division notices, restraints, or general licensing issues;</div></li><li><div>
Advise customers as to the fee, documentation, and testing requirements;</div></li><li><div>
Provide and instruct customers in identifying and acquiring the mandatory forms to accomplish the desired action(s);</div></li><li><div>
Access the spreadsheet to determine the current location of a requested file; if still on hard copy, pull paper documents, scan copies, and return originals to their proper location; file and other retrievals as required.</div></li></ul><div></div><div><br>
Candidates should have well-developed telephone customer service skills.</div><div></div><div><b><br>
This is a remote position that is primarily tasked with performing work duties via flex-place (aka telework, work-from-home arrangements) with infrequent on-site visits, including the office at 2829 W Howard Place, Denver, CO 80204.</b></div><div></div><div><br>
For more insight into careers at the DMV, watch our video: https://youtu.be/9isQWl9grYc</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement:</b></div>
This posting is only open to residents of the State of Colorado at the time of submitting your application.<div><b><br>
Class Code &amp; Classification Description:</b></div><div></div><div><div><div>
G3A3XX</div><div> ADMINISTRATIVE ASSISTANT II</div></div><br>
</div><p><b>
MINIMUM QUALIFICATIONS:</b></p><p><b>
Experience Only:</b><br>
Two (2) years of relevant experience in General Clerical and/or Call Center Customer Service work experience.</p><div>
General Clerical work experience is typically performed by office clerks and/or administrative assistants this includes, but is not limited to tasks such as:</div><ul><li><div>
Experience providing exceptional customer service in the call center and/or online; interfacing with a variety of people from many levels within the organization and community.</div></li><li><div>
Data Entry including: entering information into a program or database (appointments, contact information, customer records)</div></li><li><div>
Regular, daily work responsibilities utilizing equipment and software used in offices (E-Mail, Microsoft Office programs (Word, Excel, PowerPoint), Google Apps, etc.)</div></li><li><div>
Regular, daily work responsibilities utilizing computer systems, scanners, printers, copiers, fax machines and other technologies</div></li><li><div>
Typing professional emails, letters, reports, briefings, forms, memoranda, etc.</div></li><li><div>
Reviewing and comparing data for accuracy and completeness. Gathering specified information and compiling routine reports</div></li></ul><p><b>
In order to be considered for this position, your general clerical and/or call center Customer Service experience must be documented on your application. (Part-time experience will be pro-rated.)</b></p><p>
OR</p><p><b>
Education and Experience:</b><br>
A combination of related secondary education in Business Administration, Accounting, Public Administration, Political Science, or similar field and/or relevant experience in General Clerical and/or Call Center work experience equal to two (2) years</p><div><b>
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.</b></div><div></div><div><b><br>
Preferred Qualifications:</b></div><div>
The ideal candidate will possess the following skills:</div><ul><li><div>
Excellent Customer Service skills</div></li><li><div>
Two plus years working in a complex, high volume Call Center.</div></li><li><div>
Experience working with sensitive information of a confidential nature.</div></li><li><div>
Career progression in a general clerical and/or customer service position.</div></li><li><div>
Bi-lingual (Spanish speaking) candidates preferred</div></li></ul><div></div><div><b><br>
Conditions of Employment with the </b><b>CDOR</b><b>:</b></div><div>
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.</div><div>
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.</div><p>
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.</p><p>
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:</p><ul><li><div>
Have an assigned State fleet vehicle</div></li><li><div>
Are required to operate a vehicle as part of the position</div></li><li><div>
Utilize a State fleet vehicle as a pool vehicle</div></li></ul><div></div><div><b><br>
Minimum Qualification Screening</b></div><div>
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. <b>Only complete applications submitted before the closing date of this announcement will be reviewed.</b></div><ul><li>
Cover letters and resumes are encouraged to be attached to applications, however they <b>WILL NOT </b>be accepted in lieu of the official State of Colorado online application. CDOR does not review attachments of any kind during the application process. Part-time work experience will be prorated.</li><li><div>
Applicants must meet the minimum qualifications to continue in the selection process for this position. <b>Do not use &quot;see resume&quot; or &quot;see attached&quot; statements on your application.</b></div></li><li><div>
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.</div></li><li><div>
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.</div></li><li><div>
The eligible list established from this posting may be used to fill additional vacancies.</div></li></ul><div></div><div><b><br>
Email Address:</b></div><div>
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from &quot;state.co.us&quot; and &quot;info@governmentjobs.com&quot; addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.</div><div></div><div><b><br>
Appeal Rights:</b></div><div>
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.</div><div>
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.</div><div><br>
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department&rsquo;s action.</div><br>
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equity, Diversity, and Inclusion Compliance</b></div><div>
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</div><div></div><div><br>
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.</div><div></div><div><br>
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.</div><div></div><div><b><br>
If not applying online, submit application to:</b></div><div>
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.</div><div></div><div><b><br>
Methods of Appointment:</b></div><div>
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.</div><div></div><div><b><br>
Step Pay Program:</b></div><div>
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.</div></div></div></div><p></p>

Driver Services Call Center - Administrative Assistant II (Remote)

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div><br>
<p></p><div><br>
<div>Colorado School of Mines (Mines) is an internationally preeminent teaching and research university dedicated to meeting the resource development needs of a rapidly evolving, technology-based society. Mines was selected by the Colorado State Legislature as the state's first &quot;exemplary institution&quot; of public higher education due to our &quot;high degree of responsibility and capability with regard to academic and administrative functions.&quot;<br>
<br>
Colorado's oldest public university, Mines is located in Golden, Colorado at the gateway of the Rocky Mountains, 13 miles west of downtown Denver and 21 miles south of Boulder.<br>
</div><b>
MINES IS PROUD TO OFFER EXCELLENT BENEFITS TO ATTRACT AND RETAIN EXTRAORDINARY TALENT. OUR PERKS INCLUDE:</b><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Generous vacation and sick leave plus 13 paid holidays</li><li>
State pension plan (PERA)</li><li>
Parental Leave</li><li>
Reduced cost tuition for employee and family members</li><li>
Life and Disability Insurance</li><li>
Professional growth and training opportunities</li><li>
Access to technology and equipment</li><li>
Colorado State Employee Assistance Program</li><li>
Access to a world-class recreation center</li><li>
Interaction with an international population and cultural events</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><div><b>Make an Impact Behind the Scenes!</b><p>
The Department of Economics and Business at Colorado School of Mines is seeking a highly organized, proactive Administrative Assistant III to serve as the operational hub of our department.</p><p>
This role is ideal for someone who enjoys variety in their workday and takes pride in creating efficient processes, supporting faculty and students, managing complex administrative functions, and helping deliver successful department programs and events. You will be a key resource for faculty, staff, students, visitors, and campus partners, ensuring the department's day-to-day operations run smoothly and effectively.</p><p>
If you enjoy solving problems, building relationships, juggling multiple priorities, and providing exceptional service in a collaborative academic environment, we encourage you to apply.</p><p></p><b>
About the Department</b><p>
The Department of Economics and Business supports undergraduate and graduate programs that prepare future leaders in business, engineering management, and resource economics. Our faculty, staff, and students contribute to teaching, research, and service initiatives that advance the mission of Colorado School of Mines.</p><p></p><b>
What You'll Do</b><br>
<b>Office &amp; Operational Coordination (55%)</b><p>
As the department's primary administrative professional, you will coordinate and support a wide variety of operational activities that enable faculty, staff, and students to succeed.</p><p>
Key responsibilities include:</p><ul><li>
Serve as the first point of contact for students, faculty, staff, and visitors, providing exceptional customer service and directing inquiries appropriately.</li><li>
Coordinate office operations, administrative processes, and departmental workflows.</li><li>
Manage calendars, meeting logistics, conference room scheduling, and shared department spaces.</li><li>
Coordinate faculty, staff, student, and visitor travel arrangements and reimbursements.</li><li>
Maintain departmental records, databases, communications, and websites.</li><li>
Process purchasing, supply orders, expense reports, and other administrative transactions.</li><li>
Assist with faculty searches and onboarding activities.</li><li>
Coordinate communication efforts, including newsletters, announcements, marketing materials, and social media content.</li><li>
Maintain departmental facilities, common spaces, office supplies, and operational resources.</li><li>
Support department leadership with special projects, reporting, and administrative initiatives.</li></ul><p>
This position requires strong organizational skills, sound judgment, attention to detail, and the ability to manage multiple priorities in a busy and highly collaborative environment.</p><p></p><b>
Event &amp; Program Coordination (35%)</b><p>
In addition to administrative operations, you will support a variety of departmental events throughout the academic year.</p><p>
Examples include:</p><ul><li>
Guest lectures and speaker series</li><li>
Student recruiting and advising events</li><li>
Workshops and seminars</li><li>
Advisory board meetings</li><li>
Department celebrations and recognition events</li><li>
Graduate program programming</li></ul><p>
Responsibilities include:</p><ul><li>
Coordinating logistics, scheduling, catering, and event materials.</li><li>
Reserving and preparing event spaces.</li><li>
Working with vendors, campus partners, faculty, and student groups.</li><li>
Assisting with event setup, execution, and wrap-up activities.</li><li>
Supporting guest speakers and visitors with travel and hospitality arrangements.</li><li>
Troubleshooting day-of event needs and ensuring a positive participant experience.</li></ul><p>
While event coordination is an important aspect of the role, it is one component of a broader administrative and operational support position.</p></div><p><b>
This role requires frequent movement, standing, lifting, and active engagement during events.</b></p><p></p><b>
What Will Make You Successful</b><p>
Successful candidates will demonstrate:</p><ul><li>
Strong administrative and office coordination experience.</li><li>
Exceptional organizational and time-management skills.</li><li>
Ability to prioritize competing requests while maintaining accuracy and responsiveness.</li><li>
Excellent customer service and interpersonal skills.</li><li>
Strong written and verbal communication abilities.</li><li>
Experience coordinating projects, meetings, or events.</li><li>
Ability to work independently while collaborating effectively with others.</li><li>
Proficiency with Microsoft Office and administrative software systems.</li><li>
A positive, solution-oriented approach to problem-solving.</li></ul><p><b>
Physical &amp; Work Environment Expectations</b></p><p>
This role includes a meaningful physical component as part of event delivery:</p><ul><li><p>
Frequent standing and walking during events</p></li><li><p>
Setting up rooms, moving materials, and coordinating physical logistics</p></li><li><p>
Occasional lifting/carrying of event supplies (generally light to moderate weight)</p></li></ul><div><b>
Please note:</b> This position reports to campus Monday - Friday 8:00am - 5:00pm, with occasional evening event support.</div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement:</b></div><div><br>
This posting is only open to residents of the State of Colorado at the time of submitting your application.</div><div><b><br>
Class Code &amp; Classification Description:</b></div><div></div><div><div><div><br>
G3A4XX</div><div> ADMINISTRATIVE ASSISTANT III</div></div><br>
</div><p><b>
MINIMUM QUALIFICATIONS:</b></p><p><b>
Experience Only:</b></p><ul><li><p>
Three (3) years of relevant experience which included administrative work, front desk reception, records management, and event management. <b>(Experience must be clearly documented in the &quot;Work History&quot; section of your application. &quot;See Resume&quot; will not be accepted.)</b></p></li></ul><p>
OR</p><p><b>
Education and Experience:</b></p><ul><li><p>
A combination of related education and/or relevant experience in an occupation related to the work assigned equal to three (3) years. <b>(</b><b>TRANSCRIPTS MUST BE ATTACHED FOR EDUCATIONAL CREDIT.)</b></p></li></ul><div><b>
PREFERRED QUALIFICAITONS:</b></div><ul><li><p>
Proficiency with spreadsheet and word processing software (i.e. Word and Excel).</p></li><li><p>
Daily interaction with students, staff and faculty require this position to possess strong interpersonal and customer service skills and the ability to establish rapport with people of diverse backgrounds.</p></li><li><p>
Must have excellent organizational skills with the ability to prioritize tasks, make decisions independently and provide on-the-spot answers to administrative questions that arise.</p></li><li><p>
Must have excellent judgment and discretion and be able to work confidentially with sensitive and protected information.</p></li><li><p>
Workday experience</p></li><li><p>
Prior relevant state service</p></li></ul><b>
CONDITIONS OF EMPLOYMENT:</b><ul><li>
Background check</li></ul><div></div><div><b><br>
Appeal Rights:</b></div><div><br>
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.</div><div><br>
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.</div><div><br>
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department&rsquo;s action.</div><br>
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, atspb.colorado.gov/board-rules.</div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p>Colorado School of Mines is committed to equal opportunity for all persons. Minesdoesnot discriminateon the basis ofage, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteranstatusor current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.</p><p>
Mines&rsquo; commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures,programsand activities and in its efforts to achieve a talented student body and workforce.</p><p>
Through its policies, procedures and resources, Minescomplies withfederal law, Colorado state law, administrative regulations, executiveordersand other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.</p><p>
Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world&rsquo;s problems and educating the next generation of change makers? Are you an individual who values a rich and vibrant diverse and inclusive community, where our different perspectives and experiences enrich the educational and work experience?</p><p>
Look to Mines.</p></div></div></div><p></p>

Administrative Assistant III – Economics & Business

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div><br>
<p></p><div><br>
<div><b>The primary duties of this position are located within 30 miles of the state border; therefore, this position is exempt from the residency requirements.</b></div><div><b><br>
Please note: This recruitment may be used to fill multiple vacancies</b><b> (Including both part and full time positions).</b></div><div><b><i><br>
Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!</i></b></div><br>
<b>
Physical Job location:</b><br>
Grand Mesa Youth Service Center<br>
360 28 Road<br>
Grand Junction, CO 81501<div><b><br>
About the Division of Youth Services:</b></div><div>
The mission of the Division of Youth Services (DYS) is to protect, restore and improve public safety utilizing a continuum of care that provides effective supervision, promotes accountability to victims and communities, and helps youth lead constructive lives through positive youth development. The strategic goal of DYS <i>is to operate healthy trauma-responsive organizational environments as demonstrated through prosocial, safe, and non-violent interactions.</i></div><div>
DYS provides a continuum of services that encompass juvenile detention, assessment, commitment and parole. DYS is the agency statutorily mandated to provide for the care and supervision of youth committed by the District Court to the custody of the Colorado Department of Human Services. The Division operates 15 secure facilities that serve youth between the ages of 10 and 21, who are pre-adjudicated, sentenced, or committed. For pre-adjudicated youth, the Division is also responsible for the management and oversight of the Colorado Youth Detention Continuum; a State-funded, locally administered program that provides services to youth at risk of further progressing into the juvenile justice system. In addition to residential programming, the Division administers juvenile parole services throughout the State. We have many opportunities within DYS to positively impact youth and families.</div><br>
We invite you to explore the DYS website and learn about the services provided to youth, families, and local communities in the State of Colorado<div><br>
 at: https://www.colorado.gov/cdhs/dys</div><div></div><div><br>
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.</div><div></div><div><b><br>
Opt in below to receive text message updates on CDHS recruiting events!</b></div><div><b>
CDHSCareers</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><p>Description of Job:</p><div><div><b>
WE WANT TO HIRE YOU IF:</b></div><ul><li><div>
You have a passion for youth and a desire to improve your community</div></li><li><div>
You love learning new skills and teaching them to others</div></li><li><div>
You know how to lead others in maintaining a physically, socially, psychologically, and morally safe culture</div></li><li><div>
You thrive on developing healthy relationships, professionalism, and teamwork</div></li></ul><p></p><p><b><br>
About Division of Youth Services</b><br>
This work unit exists to provide for the direct care, safety, and security of pre-adjudicated or adjudicated youth in the Division of Youth Services custody using a trauma-responsive approach. The unit exists to provide 24- hour, seven-day-a-week care and supervision of youth in a secure residential setting covering work assignments ranging from Admissions and Control, school and day programming, and detention, assessment, and commitment (long-term treatment) living units. The Division of Youth Services (DYS) is committed to hiring individuals who are professionals, team players, and passionate about their desire to help youth. DYS values candidates who have demonstrated perseverance as a special attribute that can help the youth in our care.</p>
This position is a direct care/essential role that provides direct and engaging supervision of Youth in DYS State Operated Secure Facilities. This position also functions as a Lead Worker and is partially accountable for the work product of Youth Services Specialist I (YSS I). Specific duties and expectations are:<br>
<br>
<b>Safety/Security. </b>Work involves providing direct care, safety, security, and supervision of adjudicated and/or pre-adjudicated youth in a secure setting. Monitor, participate, support, and enforce behavioral management plans for individual youth as directed (e.g. Behavioral Contracts, Individual Growth and Change Plans). Duties include supervision of youth or group of youth, supervision of daily activities, youth orientation, intervention in crisis situations, non-escalation, de-escalation, use of physical response/restraint in emergency situations, debriefing of all incidents, and conducting searches. The Work Leader's duties include staff accountability for quality and quantity of work, shift supervision, training, coaching and mentoring of YSS I employees, establishing work standards, performing quality assurance functions, and providing input for performance evaluations.<br>
<br>
<b>Youth Center Programming. </b>Actively and with positive engagement, implement and follow the Youth Center&rsquo;s behavioral management program, teach, coach, and redirect youth within the program. Support DYS initiatives and strategies as they relate to youth programming and crisis intervention. Facilitating milieu and skill groups for youth.<br>
<br>
<b>Documentation/Recording and Reporting. </b>Document observations of youth behavior and response to program(s) and document all unit activities and required information in appropriate logs and records systems. Document all youth group activities in appropriate database systems.<br>
<br>
<b>Organizational Accountability. </b>Through all communications and behaviors demonstrate, support, and contribute to a healthy, positive, and respectful cultural climate throughout the Youth Center by adhering to our organizational values of Nonviolence, Open Communication, Social Responsibility, Growth and Change, Social Learning, Democracy, and Emotional Intelligence. Requirement to adhere to the CDHS Code of Conduct, DYS Compliance Review Standards, and CDHS and DYS policies. Success will come through the development of healthy, positive relationships supported by creating a trauma responsive environment.<br>
<br>
<b>Training</b>. Complete DYS Pre-Service training academy, Youth Center training, and orientation process as a new employee. Some travel may be required. Complete all assigned online training, and maintain and support the Division&rsquo;s prevailing behavior management and intervention strategies. Training will help you learn problem-solving, the development of relationships with youth grounded in solid boundaries, how to teach skills to youth to decrease further risk and need, and a better understanding of trauma, behavioral health, and high- risk behavior.<br>
<br>
<b>Other Duties as Assigned</b></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<div><p><b>*** Please read the entire job announcement and follow all of the instructions prior to completing the application. You must provide documentation to be given credit for it. There will be no exceptions on timelines to provide documentation. All documentation must be uploaded- this is the first evaluation in the selection process***</b></p><p><b>
Note: </b>Applications will be reviewed to determine if you meet the minimum qualifications for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the examination process. You should ensure that your application specifically addresses the requirements as listed in the minimum and preferred qualifications, as well as the job duties and the highly desired competencies. Take the time to adequately address your specialized experience, work products, and accomplishments as they relate to the position.</p><p><b>
Minimum Qualification</b></p><p><b>
 </b><b>Work Experience</b></p><p>
One (1) year of full-time professional <b>corrections-related*</b> experience working in a correctional or trauma-informed facility.</p><ul><li><b>Corrections-related experience</b> is defined as the custody and control of a detained or adjudicated population and/or experience as a POST Certified Officer, or Military Law Enforcement.</li></ul><p>
Note: Anything less than 40 hours per week is considered part-time experience. Credit is given for part-time work but is calculated by prorating the qualifying experience.</p><p><b>
AND</b></p><p><b>
Educational Requirements</b></p><p>
High school diploma or General Education Diploma, (GED).</p><p><b>
Substitution: </b>College with course work in social or behavioral sciences, criminal justice, human services, physical education/recreational studies or closely related field will substitute for the required experience on a year-for-year basis.</p><p><b>
Preferred Qualifications:</b></p><ul><li>
Experience working with adjudicated and/or detained youth within a secure facility</li><li>
Self-motivated</li><li>
Positive role model</li><li>
Attention to Detail</li><li>
Problem Solving</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Adaptability</li><li>
Trainer certification in staff development</li><li>
Supervisory, management, and/or leadership experience</li><li>
Critical Thinking and Decision Making skills</li><li>
Google Suite: Docs, Sheets, Slides</li><li>
College degree in social or behavioral sciences, criminal justice, human services, physical education/recreational studies or closely related field</li><li>
Relevant years of state service experience.</li></ul><p><b>
Conditions of Employment</b></p><ul><li>
Full Background. CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults &ndash; Mental Health Institutes, Regional Centers, Veterans Community Living Centers).</li><li>
Be a minimum of 21 years of age, with no felony convictions or history of domestic violence.</li><li>
Must possess a valid, unrestricted U.S. Driver's License</li><li>
Shift Work - subject to assigned Shift</li><li>
Travel- Transportation of youth in state vehicles travel to assigned training and/or alternate work sites.</li><li><div>
Continued employment is contingent upon successful completion of the DYS Pre-service Training Academy, Field Training Program (FTO), and mandatory annual training in all subject areas.</div></li><li>
Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant&rsquo;s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.</li></ul><div></div><div><b><br>
Appeal Rights:</b></div><div>
If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.</div><div>
An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department&rsquo;s action.</div><div>
For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>How to Apply</b></div><div><b>
 </b><b>Need help with your application? Click here.</b></div><div><b>
The Assessment Process</b></div><div></div><div><b><br>
For additional recruiting questions, please contact brennon.watts</b><b>@state.co.us</b></div><div><b><br>
About Us:</b></div><div>
If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:</div><ul><li><div>
Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans</div></li><li><div>
Medical and dental health plans</div></li><li><div>
Employer supplemented Health Savings Account</div></li><li><div>
Paid life insurance</div></li><li><div>
Short- and long-term disability coverage</div></li><li><div>
11 paid holidays per year plus vacation and sick leave</div></li><li><div>
BenefitHub state employee discount program</div></li><li><div>
Employee Wellness program MotivateMe</div></li><li><div>
Excellent work-life programs, such as flexible schedules, training and more</div></li><li><p>
Remote work arrangements for eligible positions</p></li></ul><ul><li><br>
Some positions may qualify for the Public Service Loan Forgiveness Program. For more</li></ul><div>
information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs.</div><div><b><br>
Our Values:</b></div><p><b>
We believe in a people-first approach: </b>To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans<b>.</b></p><p><b>
Balance creates quality of life: </b>We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.</p><p><b>
We hold ourselves accountable: </b>We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.</p><p><b>
Transparency matters: </b>We are open and honest with employees, our partners, the Coloradans we serve, and the public.</p><p><b>
We are ethical: </b>We abide by what is best for those we serve by doing what is right, not what is easy.</p><p><b>
Collaboration helps us rise together: </b>We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.</p><p><b><br>
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.</b></p><p><b><br>
ADA Accommodations:</b><b> </b>CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.</p><p><b>
~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~</b></p><div></div><div><b>
Toll Free Applicant Technical Support</b></div></div></div></div><p></p>

Youth Services Specialist II - Grand Mesa YSC - Grand Junction

<div><div><div><h2 class="jobSectionHeader"><b>Department Information</b></h2></div>
<p></p><div><p>The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.</p><div>
The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!</div><div><br>
Helpful tips for applying:</div><div>
Applying for a Job with the State of Colorado.</div><div><br>
As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:</div><ul><li><div>
PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans</div></li><li><div>
Medical, Dental, and Vision insurance coverage</div></li><li><div>
Automatic Short-Term and Optional Long-Term Disability Coverage</div></li><li><div>
Life and AD&amp;D Insurance</div></li><li><div>
Flexible Spending Accounts (FSAs)</div></li><li><div>
Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)</div></li><li><div>
11 Paid Holidays Annually and Accrued Annual and Sick Leave</div></li><li><div>
Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program</div></li></ul><div><br>
What Happens After You Apply.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Description of Job</b></h2></div>
<p></p><div><div>If you love numbers, you may want to look into our Taxation Division Team! The <b>Taxation Division</b> promotes voluntary compliance with all tax laws through information, education, assistance and customer service. The <b>Call Center </b>serves over 200,000 customers each year.</div><div><b>
What We Do</b><b>:</b></div><div>
The Call Center employs representatives trained to address citizens&rsquo; tax related inquiries ranging in diversity from sales and marijuana excise tax to wage withholding and income tax. We're hiring a customer service oriented individual with accounting knowledge to be our <b>Tax Examiner I</b> in the Taxpayer Service Call Center!</div><div><br>
The Typical Day of a <b>Tax Examiner I</b>:</div><div>
Our customer focused representatives become highly skilled, trained professionals after receiving up to four months of onsite, comprehensive orientation and training. These employees learn many key aspects of the role of serving as <b>Tax Examiners</b>. For example, instructing taxpayers on completion of applicable forms and documents; making determinations of appropriate tax collection procedures and making authorizations or denials of refunds or assessments. Moreover, the Tax Examiner provides the public with information regarding tax statutes, department policies, procedures and positions on taxes administered by the department by telephone, web messages and issuance of letters.</div><div>
Our work culture is based on teamwork, accountability, dependability and career growth. In fact, our best employees are excellent communicators, team players, have prior tax accounting experience, and are tech savvy!</div><div>
As a Call Center team member you will:</div><ul><li><div>
Educate inbound callers over the phone on specific and ambiguous tax issues administered by the Department of Revenue when the callers are uncertain about Colorado statutes, policies, and procedures.</div></li><li><div>
Analyze and understand complex issues affecting their tax accounts in a fast-paced environment while also communicating the situation clearly and effectively in a way that the caller can understand.</div></li><li><div>
Assist callers with exceptional customer service in utilizing the Department of Revenue or related entity&rsquo;s websites, tax software, or service portals to file returns, submit payments, access tax information, and many other activities.</div></li><li><div>
Learn and adapt to changes in statutes, policies and procedures on a frequent basis while being able to also facilitate the resolution of taxpayer account issues in accordance with the state statutes and policies.</div></li></ul><div></div><p><br>
These positions are in training for approximately 3 weeks. Examiners may be required to report to the Denver office at 1351 5th St, Denver, CO 80204 for the duration of the training. Once the training has been successfully completed, unless there are circumstances that prevent it, the examiner is expected to move to the work from home environment with occasional requirement to travel to the Denver office. Candidates who live 75 miles or more from the Lakewood location should discuss the travel requirements with the supervisor at the time of interview.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications, Substitutions, Conditions of Employment &amp; Appeal Rights</b></h2></div>
<p></p><div><div><b>Residency Requirement:</b></div><div>
This posting is only open to residents of the State of Colorado at the time of submitting your application.</div><div><b><br>
Class Code &amp; Classification Description:</b></div>
Tax Examiner I - H8N1XX<p><b><br>
MINIMUM QUALIFICATIONS:</b></p><b>
Education/Licensure/Certification/Experience:</b><div>
High school diploma or General Education Diploma (GED)</div><b>
AND</b><div><br>
Two (2) years of experience in customer service experience (six months of this experience must include work in accounting, bookkeeping, auditing or tax-administration).</div><b><br>
Substitutions</b><div>
Additional appropriate education in Accounting, Business, Finance will substitute for the required experience on a year-for-year basis.</div><div><b><br>
Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed.</b></div><div><br>
NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.</div><div><b><br>
Preferred Qualifications:</b></div><div>
The ideal candidate will possess the following skills:</div><ul><li><div>
State experience working with GenTax</div></li><li><div>
Experience working with state, county or municipal taxes</div></li><li><div>
Experience in bookkeeping, technical accounting, tax administration, business economics, finance.</div></li><li><div>
Proficient with Microsoft Office and Google Workspace</div></li><li><div>
Previous call center experience</div></li></ul><div></div><div><b><br>
Conditions of Employment with the </b><b>CDOR</b><b>:</b></div><div>
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.</div><div>
As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.</div><p>
Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.</p><p>
To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:</p><ul><li><div>
Have an assigned State fleet vehicle</div></li><li><div>
Are required to operate a vehicle as part of the position</div></li><li><div>
Utilize a State fleet vehicle as a pool vehicle</div></li></ul><div></div><div><b><br>
Minimum Qualification Screening</b></div><div><b>
A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.</b></div><ul><li><div>
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use &quot;see resume&quot; or &quot;see attached&quot; statements on your application.</div></li><li><div>
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.</div></li><li><div>
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.</div></li><li><div>
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.</div></li><li><div>
The eligible list established from this posting may be used to fill additional vacancies.</div></li></ul><div></div><div><b><br>
Email Address:</b></div><div>
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from &quot;state.co.us&quot; and &quot;info@governmentjobs.com&quot; addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email. If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.</div><div><b><br>
APPEAL RIGHTS</b></div><div>
An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.</div><div>
As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.</div><div>
Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department&rsquo;s action.</div><div><br>
For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Equity, Diversity, and Inclusion Compliance</b></div><div>
The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.</div><div><br>
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.</div><div>
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.</div><div><b><br>
If not applying online, submit application to:</b></div><div>
If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader)(Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.</div><div><b><br>
Methods of Appointment:</b></div><div>
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.</div><div><b><br>
Step Pay Program:</b></div><div>
Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.</div></div></div></div><p></p>

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