Qureos Mentor

State of New Mexico

Posting Details
 
Under the leadership of Attorney General Raúl Torrez, the New Mexico Department of Justice (NMDOJ) serves as the chief legal authority for the state of New Mexico. The NMDOJ works to ensure that the rule of law is upheld, and the rights of all citizens are protected.
 
This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
 
As a valued New Mexico Department of Justice employee, you will receive a hiring bonus of forty (40) hours of leave at your start date to be used at any time. This is in addition to standard leave accrual for employees.
 Why does the job exist?
 
The primary purpose of the unit is to provide personal security to the Attorney General, his family, and their physical locations to extend to their real property or residence. Secondary to their security function, the Agents assigned to the unit shall investigate any threats made against the office, its staff and the Attorney General. Agents assigned shall provide a liaison between the Executive Office and Operations regarding communicating threats and assessing weaknesses in physical security in NMDOJ offices. Agents assigned shall also, at the direction of the Attorney General provide security for visiting dignitaries i.e. visiting Attorney Generals from other jurisdictions. Agents assigned shall accompany the Attorney General, at his direction to functions, meetings, whether political or the business of the NMDOJ. During these assignments or in transit to and from Agents are considered on duty and shall conform to all readiness for duty requirements. Agents will be required to travel with the Attorney General out of state or at times even out of country.
 How does it get done?
 
<ul>
<li>Pre-planning of event sites which include security arrangements, contingency plans, intelligence gathering and coordination with Local, State, and Federal agencies.</li>
<li>Coordination of National and Foreign Security Arrangements</li>
<li>Provide secure and safe transportation and evasive driving skills necessary for executive protection.</li>
<li>Strategic placement of personnel necessary to provide a secure environment for dignitaries and their staff.</li>
<li>Investigate any direct or indirect threats made towards the Attorney General or employees of the NMDOJ.</li>
<li>Agents shall seek out training opportunities to maintain readiness and receive updates on current tactics and procedures in protective operations.</li>
<li>Other duties as assigned by management to include background checks, investigations, training, and high risk operations with other NMDOJ divisions that require additional resources (search warrants, warrant roundups, apprehension, etc.).</li>
</ul>
Who are the customers?
 
This position serves the Attorney General of the State of New Mexico, the New Mexico Department of Justice, and the citizens of New Mexico.
 Ideal Candidate
 
This position serves the Attorney General of the State of New Mexico, the New Mexico Department of Justice, and the citizens of New Mexico.
 Minimum Qualification
 
Bachelor's degree from an accredited college or university in Business or Public Administration, Accounting, Finance, Economics, Criminology, Criminal Justice, Police Science, or other related field with five (5) years of experience in law enforcement, criminal investigation, white-collar or economic/financial fraud investigation. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling nine (9) years may substitute for the required education and experience. Currently carry a valid New Mexico law enforcement certification or be eligible for certification by waiver of training.
 Employment Requirements
 
Incumbent must submit to and pass an extensive background investigation and drug test. Must be a certified Peace Officer. Must be eligible for certification by waiver of previous training in accordance with provisions of Section 29-1-10 NMSA 1978. As a safety sensitive law enforcement position, incumbent will be subject to preemployment, random, and reasonable suspicion drug testing.
 Working Conditions
 
Work is performed in various settings in and out of the office with exposure to Visual/Video Display Terminal (VDT) and extensive use of computer and phone usage. Working in a law enforcement environment, potential statewide travel, potential out of state travel, exposure to law enforcement investigations, and logistical planning of events and travel. Some sitting, standing, bending and reaching may be required. Must be able to lift 50lbs.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Ted Martinez, TMartinez@nmdoj.gov, Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is not covered by a collective bargaining agreement.

Department of Justice Special Agent - Executive Protection (NMDOJ #10107454)

Posting Details
 
The Unemployment Insurance (UI) Division is responsible for administering the state's UI program under the oversight of the United States Department of Labor (USDOL). This includes the collection of UI contributions/taxes from employers on a quarterly basis, and the distribution of unemployment compensation to New Mexicans who have lost their jobs through no fault of their own and meet various eligibility requirements. The Division executes these functions via robust self-service web services, as well as through staff assisted services via the UI Operations Center. The Division has nearly 173 FTEs to include contractors located statewide.
 Why does the job exist?
 
Data Analysts conducts extensive research, data interpretation, management and maintenance of agency-related data sets, and more to help agencies meet their goals. They formulate and apply mathematical modeling and other optimizing methods using a computer to develop and interpret information that help with decision making, policy formulation, or other managerial functions. Data Analysts may also engage in the development of mathematical theory or apply statistical theory and methods to collect, organize, interpret, and summarize numerical data to provide usable information.
 How does it get done?
 
<ul>
<li>Responsible for running and reviewing UI ETA reports (use of SQL).</li>
<li>Works with management to reconcile ETA reports with work performed to ensure consistency of reported data to our Federal partners.</li>
<li>Collaborates with financial analyst to compile, document, forecast data towards accurate and complete analysis for the Resource Justification Model (RJM).</li>
<li>Applies quantitative techniques and mathematical formulas to identify, address problems and assist in making decisions.</li>
<li>Works with developers to modify computer programs to create solutions and use system knowledge to select as needed the best recommendation.</li>
<li>Interprets results of quantitative models, identifies trends and issues, and develops alternatives to support agency objectives.</li>
<li>Collaborates with multidisciplinary teams to create accurate and meaningful dashboards providing data visualization communicating actionable information.</li>
<li>Builds and maintains analytical tools to ensure agency's monitoring ability of emerging trends.</li>
<li>Performs advanced ad-hoc analysis when required and collaborates with leadership on prioritization.</li>
<li>Takes initiative to collaborate with analytic team/peers, data stewards, and data custodians when data obstacles are identified.</li>
<li>Collaborates on solutions and potential workarounds when analytics team identifies issues.</li>
<li>Maintains advanced working knowledge of tools such as Tableau, SQL and all MS products.</li>
<li>Interprets and defines trends to be used to improve performance and determine training and SOP development as needed.</li>
<li>Annotates documents to maintain consistency with the related database records.</li>
<li>Uses queries to understand items and other demographic information of populations served.</li>
</ul>
Who are the customers?
 
The Department of Labor, State of New Mexico, Employers and claimants of the State of New Mexico as well as staff within the New Mexico Department of Workforce Solutions.
 Ideal Candidate
 
The Department of Labor, State of New Mexico, Employers and claimants of the State of New Mexico as well as staff within the New Mexico Department of Workforce Solutions.
 Minimum Qualification
 
High School diploma or equivalent and two (2) years of experience directly related to the position in providing GIS support, research, statistics, computer science, data analysis, accounting, auditing, finance, economics, business, public administration, budgeting, management, and/or systems analysis or related professional certification as determined by the hiring agency. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
 Employment Requirements
 
Must possess and maintain a valid Driver's License and a current Defensive Driving Course Certificate (DDC) from the State of New Mexico. Must possess DDC within six (6) months of date of hire as a condition of continued employment.
 Working Conditions
 
This position is located in the Unemployment Insurance (UI) Operations inbound call center. Work is performed in an open floor office concept, call center environment with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage, moderate noise, and possible dust. Extended sitting and some bending and reaching
 
Background check is required for this position.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Gavin Pantoja (Gavin.pantoja@dws.nm.gov) Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is not covered by a collective bargaining agreement.

Unemployment Insurance Data Analyst (DWS#9870)

Posting Details
 
The Unemployment Insurance (UI) Division is responsible for administering the state's UI program under the oversight of the United States Department of Labor (USDOL). This includes the collection of UI contributions/taxes from employers on a quarterly basis, and the distribution of unemployment compensation to New Mexicans who have lost their jobs through no fault of their own and meet various eligibility requirements. The Division executes these functions via robust self-service web services, as well as through staff assisted services via the UI Operations Center.
 Why does the job exist?
 
This position is located within the Unemployment Insurance Operations Center and is responsible for performing complex unemployment insurance handling to include eligibility, separations, fraud detections, employer charges, overpayment analysis, method of payment, history transfers, claim and account audits, claimant and employer collection activities, payment processing and auditing, issuing of 15 day notices, filing of warrants of levy and lien, filing of release of warrant of levy and lien, and out of state collections.
 How does it get done?
 
Interview claimant and/or employer to gather necessary information related to Unemployment Insurance Claims, benefit eligibility, wage reporting, employer tax rates and all other issues related to the Unemployment Insurance program. Issue determinations to include correcting existing determinations for issues regarding claimant and employer accounts including eligibility, separations, employer charges, over-payments and issues related to contractors. Resolve discrepancies on claimant and/or employer accounts.
 Who are the customers?
 
New Mexico Employers, Claimants of the State of New Mexico as well as staff within the New Mexico Department of Workforce Solutions.
 Ideal Candidate
 
New Mexico Employers, Claimants of the State of New Mexico as well as staff within the New Mexico Department of Workforce Solutions.
 Minimum Qualification
 
High School diploma or Equivalency and two (2) years of experience in office administration, budgeting, purchasing, finance, accounting, auditing, cash management, contract management, and/or the procedures of business and management principles involved in strategic planning. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
 Employment Requirements
 
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
 Working Conditions
 
This position is located in the Unemployment Insurance (UI) Operations inbound call center. Work is performed in an open floor office concept, call center environment with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage, moderate noise, and possible dust. Extended sitting and some bending and reaching may be required.
 
Background check is required for this position.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Thompson Bendixen (Thompson.bendixen@dws.nm.gov) Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is covered by a collective bargaining agreement.

Unemployment Insurance Benefit Payment Control Analyst (DWS #10107543)

Posting Details
 
New Mexico State Police (NMSP) serves our state as the premier law enforcement agency. Our mission begins with establishing partnerships and relationships within our communities that mitigate and prevent crime. The NMSP Communications Bureau provides 911 dispatching services to NMSP and various partnering agencies throughout the state. It provides emergency and non-emergency service response to the citizens and visitors of New Mexico. We have three Communications Centers across the state where dispatchers receive, evaluate, and transmit information via telephone and multi-channel radio that frequently involves emergency and critical situations affecting human welfare and safety. This position is based in Las Cruces, New Mexico.
 
The starting hourly wage for a non-certified dispatcher (Associate Public Safety Dispatcher) is $22.94. The hourly wage for certified dispatchers with 2-9 years' experience is $25.67, 10-17 years' experience is $26.40, 18-24 years' experience is $27.13 and 25 years or more is $27.89 an hour. Certified dispatchers may receive extra compensation for having a degree or certain certifications.
 
This position requires Public Safety Telecommunicator (PST) Certification at hire. If you are not currently certified but are willing to become certified within a year of hire, apply for the Associate Public Safety Dispatcher (DPS #18440) position currently posted (JOB ID: 165350).
 Why does the job exist?
 
Looking for a rewarding career serving your community? The emergency dispatcher position is a critical communication point that receives incoming calls from both the public and public safety agencies. This position dispatches police, fire, and emergency medical services (EMS) field units to respond to emergency and non-emergency calls for service over a two-way radio system utilizing a computer-aided dispatch (CAD) system. It supports various first responder agencies such as Law Enforcement and Fire and Medical Response Departments in communicating accurate and timely information. Being an emergency dispatcher carries a weight of responsibility and dedication that extends beyond the required skills. The work dispatchers do is incredibly challenging and indispensable as the first point of contact when responding to people in need of assistance.
 How does it get done?
 
This demanding position receives emergency and non-emergency calls, understands the caller's needs and prioritizes calls according to urgency and importance. Emergency dispatchers report and relay incidents such as accidents, fires, and other emergency situations to law enforcement agencies, safety personnel, and other appropriate parties. They operate a complex multi-channel communications system and provide support services.
 
Essential functions include, without limitation: 
<ul>
<li>Receives emergency and non-emergency calls; efficiently gathers, evaluates, prioritizes and documents information from callers</li>
<li>Dispatches police, fire and EMS field units to specific locations using a CAD system, multiple video display terminals, two-way radio dispatch console and related equipment</li>
<li>Evaluates incoming reports of police, fire and medical emergencies; immediately transmits complete and accurate information to appropriate field personnel</li>
<li>Monitors, coordinates and accurately maintains the status of incidents and records of dispatched emergency service personnel and apparatus</li>
<li>Receives and disseminates information from other law enforcement and emergency service computer networks related to jurisdictional requests for police, fire or medical service assistance or to notices of wanted persons, stolen property, warrants and all-points bulletins; maintains confidentiality of information</li>
<li>Maintains familiarity with area geography including major streets and buildings; recognizes circumstances that may pose hazards to public safety field units and the public</li>
<li>Maintains up-to-date understanding of public safety policies and procedures for the police, fire, EMS and other emergency service providers</li>
<li>Responds to routine and non-routine inquiries regarding police, fire or emergency medical services; properly classifies and prioritizes any report or complaint and determines appropriate course of action; provides appropriate referrals as necessary</li>
<li>Works varying shift lengths, including days, evenings, nights, weekends, holidays and overtime</li>
<li>Supplies information to the public as needed</li>
<li>Performs a variety of related clerical work in the Communications Center</li>
</ul>
Who are the customers?
 
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the citizens and visitors of New Mexico.
 Ideal Candidate
 
This essential work assists New Mexico State Police, other first responders and partnering agencies as well as aids the citizens and visitors of New Mexico.
 Minimum Qualification
 
High School diploma or equivalent and one (1) year of police and/or emergency dispatch experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling one (1) year may substitute for the required experience.
 Employment Requirements
 
Applicants must be able to type 35 net words per minute or higher. Pre-employment background check, fingerprints, and drug screening are required and conditional pending results. The hired candidate must show Public Safety Telecommunicator (PST) certification through the NM Law Enforcement Academy (LEA) or accredited satellite academy within one year of their hire date.
 
In addition, the selected candidate must possess and maintain a valid driver's license and obtain a Defensive Driving Certificate from the State of New Mexico.
 Working Conditions
 
Work is performed in a 24/7 law enforcement setting with exposure to visual/video display terminal (VDT) and extensive computer and telephone usage with extended periods of sitting. NMSP emergency dispatchers work varying shift lengths and must be able to work a flexible schedule that includes days, evenings, nights, weekends, holidays and overtime. Minimal travel may be required.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Stefanie Ortega (505) 548-0955 Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is not covered by a collective bargaining agreement.

Public Safety Dispatcher, Certified (DPS #18440)

Posting Details
 
Under the leadership of Attorney General Raúl Torrez, the New Mexico Department of Justice (NMDOJ) serves as the chief legal authority for the state of New Mexico. The NMDOJ works to ensure that the rule of law is upheld, and the rights of all citizens are protected.
 
The NMDOJ works to protect every community in New Mexico and empower vulnerable populations. We believe in giving a voice to those who may feel unheard, an effort that ensures everyone's rights are recognized and respected.
 
As a valued New Mexico Department of Justice employee, you will receive a hiring bonus of forty (40) hours of leave at your start date to be used at any time. This is in addition to standard leave accrual for employees.
 
This posting is used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.
 Why does the job exist?
 
This position exists to ensure the reliable operation of the Department's technology environment by providing advanced technical support to end users and maintaining critical Information Technology (IT) systems. Serving as the primary point of contact for hardware, software, network, and system issues, the Senior IT Support Technician diagnoses and resolves technical problems to minimize disruptions and ensure employees can perform their duties effectively.
 
The position is essential to maintaining the efficiency, security, and stability of the Department's technology infrastructure through timely problem resolution, preventative maintenance, equipment deployment, and responsive customer support. By resolving issues at the earliest possible stage, this position reduces system downtime, enhances the user experience, and improves organizational productivity.
 
As a key member of the IT team, this position also triages complex support requests and escalates specialized issues when necessary, allowing higher-level technical staff to focus on strategic initiatives while ensuring uninterrupted day-to-day IT operations.
 How does it get done?
 
<ul>
<li>Serve as the primary point of contact for end users by providing technical support through phone, email, remote support, and in-person assistance.</li>
<li>Diagnose, troubleshoot, and resolve hardware, software, network, and system issues to restore service and minimize operational disruptions.</li>
<li>Assess, prioritize, and triage support requests, determining the appropriate resolution or escalation path based on complexity and business impact.</li>
<li>Escalate complex or specialized technical issues to appropriate IT personnel while ensuring effective communication and timely follow-up.</li>
<li>Install, configure, deploy, and maintain computer hardware, software, peripherals, and related technology equipment.</li>
<li>Document support requests, resolutions, and system changes to maintain accurate records, support knowledge sharing, and improve service delivery.</li>
<li>Provide end-user guidance and basic technology training to promote effective use of IT resources, reduce recurring issues, and enhance productivity.</li>
<li>Perform preventative maintenance and routine system support to ensure the reliability, security, and availability of the Department's technology environment.</li>
</ul>
Who are the customers?
 
NMDOJ employees and the public.
 Ideal Candidate
 
NMDOJ employees and the public.
 Minimum Qualification
 
High School diploma or equivalent and two (2) years of experience in providing technical support to end-users for computer hardware, software, and/or network-related problems. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
 Employment Requirements
 
Candidate must possess and maintain a valid Driver's License and current Defensive Driving Course Certification from the State of New Mexico; or must obtain a Defensive Driving Course Certification within six (6) months of hire as a condition of continued employment.
 
Pre-employment background investigation is required and is conditional pending results.
 Working Conditions
 
Work is performed in an office setting with exposure to Visual/Video Display terminal (VDT) and extensive personal computer and phone usage. Some travel may be required. Ability to lift up to 50 lbs.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Stuart Carey, SCarey@nmdoj.gov, Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is not covered by a collective bargaining agreement.

Senior IT Support Technician (NMDOJ #1025)

Posting Details
 
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
 
THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.
 
THIS IS A SPONSORED TERM POSITION
 
<ul>
<li>APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*</li>
</ul>
Why does the job exist?
 
Child Protective Services Case Workers make decisions regarding the safety of a child or vulnerable adult, whether to forward referrals to local field offices for investigation or refer a family who has been in an abuse/neglect situation to supportive services. They participate in "phone triage" as recipients of reports, operator, or designated runner. Duties include triage of calls, routing calls to, assessing if injuries have occurred, or are imminent to alleged victim(s); document incoming calls and referrals (IandR); provide callers with resource information; taking messages when appropriate; checking voice mail or status and/or call back messages, and communicating with colleagues and supervisors.
 How does it get done?
 
The following describes what the duties for each service area:
 
Maintains knowledge of the New Mexico Children's Code and obtains information necessary to create appropriate case plans to provide safety, permanency, and well-being to children.
 
Assess the safety of and risk to all children of the family who are the subject of a CPS referral as well as assess the family needs and strengths throughout the life of a case.
 
Notify supervisor of any child(ren) placed into emergency custody by law enforcement and/or those requiring placement.
 
Participate in any local Quality Assurance reviews.
 
Participate on agency work groups and/or task forces as assigned.
 
Promote staff development by providing support to co-workers in skill-building and program development.
 
Assist co-workers in the development of improved skills in FACTS.
 
Actively seek ways of improving procedures with Statewide Central Intake, including but not limited to Phone Triage.
 
Mentor and train new workers when they begin working at SCI.
 
Incumbent will serve as the lead worker in a unit of intake workers.
 
Ensure that "ready lights" are on and be available to accept calls, unless otherwise approved by supervisor.
 
Answer call wait light, police line(s), and designated social work line(s) in a prompt manner.
 
Determine if Indian Child Welfare Act (ICWA) applies.
 
Review intakes to assure quality of reporting.
 
Use the SDM tools to ensure good decision making.
 
Manage workflow, when necessary, i.e., FACTS is down, sick leave, training, and vacancies.
 
Conduct SDM case reviews.
 
Keeps up to date on occupationally specific technological developments; makes effective use of technology to achieve results.
 
All case workers will complete FACTS documentation on providers as per policy and procedure.
 Minimum Qualification
 
Bachelor's degree in social work, education, counseling, psychology, sociology, criminal justice or family studies from an accredited college/university and two (2) years of any combination of experience including working with communities on health or social service related matters, social work/case management experience, behavioral health, and/or health care. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
 Employment Requirements
 
Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.
 Working Conditions
 
Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Katelyn Apodaca, (505) 706-2125. Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Statewide Central Intake Senior Worker (CYFD/PSD #10118863+)

Posting Details
 
The agency is tasked with the responsibility for regulating legalized gaming at New Mexico's licensed racetracks (racinos) and veteran and fraternal organizations. In addition, the agency is responsible for investigating and enforcing violations of the laws and regulations that prohibit illegal gambling activities in the state and monitoring New Mexico's tribal gaming compacts through the appointment of a state gaming representative.
 
The Gaming Control Board members are state officials whom the Governor appoints with the advice and consent of the New Mexico State Senate.
 
The Board's licensing and certification process is rigorous and designed to ensure that both the citizens of New Mexico as well as guests to our state can enjoy gaming in a fair and honest environment. During the licensing and certification process, the audit and law enforcement staff conduct thorough investigations of a business's background, as well as that of all individuals associated with the business. The results of the investigation are then presented to the Gaming Control Board, which considers the applicant's suitability to conduct gaming operations in New Mexico.
 
While the measures employed during our application, compliance, and enforcement processes are admittedly strenuous, only by qualifying and then carefully regulating the venues and people involved in the gambling industry can we protect the public's interests. We take our regulation of New Mexico's gambling activities very seriously, and violations of the Board's rules or the New Mexico Gaming Control Act can result in severe administrative sanctions and criminal prosecution.
 
Interviews are anticipated to be conducted within two weeks of closing date.
 Why does the job exist?
 
This position performs administrative duties for the Background and Licensing Department of the New Mexico Gaming Control Board (NMGCB) and interacts with the public who come or call the NMGCB.
 How does it get done?
 
The selected applicant for the Senior Administrative Assistant - Front Desk position will:
 <ul>
<li>Examine, evaluate and prepare all incoming applications requesting licensure within the State of New Mexico for appropriate auditor.</li>
<li>Determine completeness of all incoming license applications based on whether they meet the criteria in accordance to laws and regulations as authorized by the Bingo and Raffle Act, Gaming Control Act and Board rules.</li>
<li>Obtain and upload pertinent background records for applicants.</li>
<li>Manage and maintain crucial data-driven logs, spreadsheets required for daily department function as well as quarterly and annual agency statistical reports.</li>
<li>Work directly with the public via answering/transferring all incoming calls to the agency, generating/answering emails and welcoming all walk-in individuals.</li>
<li>Process and distribute all incoming mail/packages to include logging and generating daily deposits.</li>
<li>Ensure equipment is in working order.</li>
<li>Organize and maintain office supplies for the Division and order necessary supplies as needed.</li>
<li>Organize and maintain confidential file room.</li>
<li>Prepare and send correspondence related to Bingo/Raffle, gaming and manufacture applicants and to licensed individuals/businesses pertaining to expiration and renewal notices and Board Decisions and Orders.</li>
</ul>
Who are the customers?
 
Management and staff of the New Mexico Gaming Control Board, individual and business applicants in the New Mexico gaming industry.
 Ideal Candidate
 
Management and staff of the New Mexico Gaming Control Board, individual and business applicants in the New Mexico gaming industry.
 Minimum Qualification
 
High School diploma or equivalent and two (2) years work experience in office administration. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
 Employment Requirements
 
Selected candidate must have a driver¿s license and will be subject to an extensive pre-employment background check that includes fingerprinting.
 
New Mexico Gaming Control Board employees may not participate in any gaming activity including bingo and raffle in the State of New Mexico. This does not include State Lottery and New Mexico horse racing.
 Working Conditions
 
Work is performed in an front desk/lobby setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, walking, reaching and lifting up to 25 pounds may be required. This is not a remote position.
 Supplemental Information
 
Do you know what Total Compensation is? Click here
 
Agency Contact Information: Geri White, (505-350-9920), Email
 
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
 
Bargaining Unit Position
 
This position is not covered by a collective bargaining agreement.

Senior Administrative Assistant (NMGCB #46610)

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