Qureos Mentor

State of Ohio

<div><div>BWC&rsquo;s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC&rsquo;s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

Chosen candidate will have the option to choose a permanent reporting location in one of our offices. BWC offices are in the following locations: Columbus, Cambridge, North Canton, Cleveland, Springdale, Toledo, or Youngstown.

What You&rsquo;ll Be Doing:
<ul>
<li>Reviews workers' compensation claims to determine feasibility and eligibility for vocational rehabilitation services.</li>
<li>Works in conjunction with employers, injured worker, medical providers, Managed Care Organizations, and claims service staff to identify candidates for rehabilitation.</li>
<li>Reviews vocational rehabilitation plans to ensure adherence with state and Federal laws, policies, rules and regulations.</li>
<li>Authorizes payment and extension of living maintenance based upon review of vocational rehabilitation plans.</li>
<li>Recommends and authorizes Living Maintenance Wage Loss of Injured Workers.</li>
<li>Communicates with injured workers, employers, providers, managed care organizations, and claims staff about vocational rehabilitation services in written and verbal forms.</li>
</ul>
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications
To Qualify, You Must Clearly Demonstrate:<ul><li>
Per agreement between 1199 SEIU/District 1199, Ohio Bureau of Workers' Compensation and Office of Collective Bargaining:<ul><li>
Completion of bachelor's degree in a field directly related to disability management (examples of such degrees include but are not limited to: rehabilitation/vocational/educational counseling, rehabilitation/industrial/organizational psychology, nursing occupational/physical therapy or social work);</li><li>
One year experience as a vocational rehabilitation field case manager;</li><li>
Valid drivers license;</li><li>
Knowledge of at least seven (7) of the following: (1) history &amp; systems of vocational rehabilitation; (2) planning, implementation &amp; evaluation of vocational rehabilitation services; (3) legislation, ethics &amp; professional conduct; (4) human development &amp; behavior within the disability model; (5) vocational aspects of disabling conditions; (6) analysis, synthesis &amp; utilization of vocational rehabilitation research &amp; theoretical information; overview of disability compensation systems; (7) structure &amp; process of disability compensation systems; (8) knowledge of vocational and medical terminology; (9) insurance vocational rehabilitation case management; (10) gathering, synthesizing &amp; disseminating of information; (11) disability management systems, principles and function; (12) principles of transitional work;</li><li>
Valid certification as certified rehabilitation counselor or certified disability management specialist as issued by Commission on Rehabilitation Counselor Certification, or valid certification as a certified case manager by the Commission for Case Manager Certification with two (2) years experience as a vocational rehabilitation field case manager.</li></ul></li><li> 
OR graduate core coursework in rehabilitation counseling AND valid driver's license. 
Job Skills: Counseling and Rehabilitation</li></ul>
Major Worker Characteristics:
Knowledge of Field Operations departmental policies &amp; procedures relating to review &amp; processing of workers&rsquo; compensation claims*; BWC laws*; public relations; labor market data; labor relations; human services area, rehabilitation, disability management; assessment of Optimal Return to Work (ORTW), Return to Work (RTW), Remain at Work (RAW) rehabilitation programs; planning, implementation &amp; evaluation of services; aspects of disabling conditions, overview of disability compensation; structure &amp; process of disability compensation systems; professional terminology; insurance rehabilitation case management; policies procedures, expectations &amp; goals affecting case management of services to workers who are industrially injured, disabled or diseased; interviewing.
Skills in operation of a personal computer, typing, use of Microsoft Office software (e.g., Outlook, Work, Excel, Access, PowerPoint, Teams); use of BWC-specific software*; operation of office machinery (e.g., calculator, printer, copier, fax, phone); communication skills (e.g., listening, writing, reading, phone etiquette); use of internet; written &amp; verbal professional communications*.
Ability to review contracts for correctional &amp; legal terminology &amp; compliance with policies &amp; procedures related to rehabilitation &amp; reemployment; use of statistical analysis; write meaningful, concise, &amp; accurate reports; develop good rapport with co-workers &amp; specific insurance &amp; rehabilitation parties, obtain &amp; assess medical &amp; vocational data affecting capabilities of claimants &amp; plan &amp; implement vocational &amp; rehabilitation plans suitable for claimants to obtain gainful employment; prepare &amp; maintain all case management reports &amp; forms; handle sensitive inquiries from &amp; contacts with physicians, employers, unions &amp; claimants &amp; their families; define problems, collect data, establish facts &amp; draw valid conclusions.
Transportation: 
Position may require travel (approx. 5%); therefore, persons occupying this position must be able to provide own transportation &amp;/or legally operate a state-owned vehicle.
Supplemental Information
EEO &amp; ADA Statement: 
The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.
The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request a reasonable accommodation due to disability, pregnancy, or religion, please contact the ADA mailbox at: BWCADA@bwc.ohio.gov.
BWC 1199 Selection Rights 
This position shall be filled in accordance with the provisions of the 1199 Collective Bargaining Agreement. BWC bargaining unit members have selection rights before non-bargaining unit members. All other applications will only be considered if an internal bargaining unit applicant is not selected for this position.
Salary Information: 
Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.
Educational Transcripts: 
For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.
Background Check:
Prior to an offer of employment, the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Disability Management Coordinator (Industrial Rehabilitation Case Management Specialist, PN: 20068459 & 20069880)

<div><div>ODOT Master Mechanic - Erie County, PN 20052928 
What You Will Do:<ul><li>Performs major overhauls of gasoline &amp;/or diesel engines</li><li>Repairs, rebuilds, and/or replaces minor &amp; major parts</li><li>Diagnoses, troubleshoots, replaces &amp;/or repairs electronic systems &amp;</li><li>Identifies, troubleshoots, repairs &amp; calibrates hydraulic system control units</li></ul>
Who we are looking for:<ul><li>Motivated, hardworking mechanic</li><li>Safety Driven</li><li>A positive team player</li><li>Honest, accountable, trustworthy, and respectful</li></ul>
Benefits to you:<ul><li>Extensive benefits including medical, vision, dental and basic life insurance</li><li>11 paid holidays per year</li><li>Paid time off with vacation, sick and personal leave accruals</li><li>At least a 14% employer contribution in to your OPERS pension plan</li><li>Pay increases pursuant to the OCSEA Collective Bargaining Agreement</li><li>Employee Tuition reimbursement programs</li><li>Work/Life Balance</li><li>The opportunity to work on an important mission</li></ul>
Official Position Description:
Performs major overhauls of gasoline &amp;/or diesel engines or leads repairs most difficult &amp; complex agency-identified equipment problems (e.g., replacement or repair of pistons, rings, crank shafts, medium &amp; heavy-duty automatic transmissions; single &amp; twin counter shaft manual transmissions). 
 
Provides on-the-job training to lower-level ODOT mechanic(s) &amp; mechanic trainee(s) in accordance to ODOT Mechanic Training Program (e.g., identifies training needs for ODOT mechanics based on skill level &amp; equipment operation complexity, identifies skills &amp; knowledge for program instruction); works with agency training administrators on program &amp;/or content delivery (e.g., attends pilot training courses, makes recommendations for changes, makes recommendations for additional training needs, course content &amp; developmental opportunities). 
 
Diagnoses, troubleshoots, replaces &amp;/or repairs electronic systems (e.g., engine control modules, anti-lock brake systems, medium &amp; heavy-duty automatic transmission control modules, electronic sensors); reflashes control modules (e.g., engine, transmission, body) using scan tools, lap-top computers &amp; available software, repairs systems using up to date diagnostic equipment; identifies, troubleshoots, repairs &amp; calibrates hydraulic system control units used in highway salt applications; evaluates &amp; makes recommendations on mechanic related software. 
 
Repairs, rebuilds &amp;/or replaces minor &amp; major parts (e.g., electrical system components, alternators, water or fuel pumps, clutches, brake systems, snow plows, salt spreaders, liquid anti-icing systems, paving/milling equipment); adjusts valves &amp; performs preventive maintenance &amp; service on vehicles &amp; equipment; performs miscellaneous mechanic work (e.g., body repair work; repairs or replaces tires; cleans or replaces diesel injectors); provides service &amp; repair of vehicles &amp; equipment on emergency basis. 
 
Schedules maintenance &amp;/or repairs of equipment; maintains repair or service records; attends training schools; updates shop manuals &amp; parts books; operates welding equipment (e.g., acetylene torch, MIG welding equipment) to heat, shape &amp; weld machinery &amp; equipment; operates computer to enter, edit &amp; retrieve data from computer systems; performs inventories of machinery &amp; heavy equipment &amp;/or orders &amp; picks up parts &amp; supplies; cleans garage area, equipment &amp;/or tools; mows grass; operates equipment, snowplows &amp;/or tow truck.
Qualifications
48 mos. exp. in repair &amp; maintenance of variety of vehicles &amp;/or agency-identified equipment; valid commercial driver's license required if motor equipment is of type &amp; size regulated by sections 4506.01 &amp; 4506.12 of Ohio revised code.
<ul><li>Or 24 months exp. as ODOT Mechanic, 52152; valid commercial driver's license required if motor equipment is of type &amp; size regulated by sections 4506.01 &amp; 4506.12 of Ohio revised code.</li></ul>
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above, except for mandated licensure.</li></ul>

Note: The final applicant accepted for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment, per section 3719.01 &amp; 3719.41 of Ohio revised code. Valid commercial driver's license required if motor equipment is of type &amp; size regulated by sections 4506.01 &amp; 4506.12 of Ohio revised code.

Job Skills: Automotive
Supplemental Information
Valid Class A CDL without air brake restriction, with tanker endorsement must be obtained during probationary period &amp; maintained thereafter.
ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.
All bargaining unit and exempt new hires to ODOT must serve a one year probationary period.
This position is overtime eligible per FLSA Standards.
If this position is filled internally, the wage rate will be determined in accordance with the contract.
The final applicant accepted for this position will be required to submit to urinalysis prior to appointment to test for illegal drug use. Medical marijuana is prohibited as a valid medical explanation for a positive drug test. An applicant with a positive test result will not be offered employment, per section 3719.01 &amp; 3719.41 of Ohio revised code.
In accordance with the Code of Federal Regulations 382.703, selected applicants for this position are required to register as a driver in the Federal Motor Carrier Safety Administration (FMCSA) Drug &amp; Alcohol Clearinghouse at the following link: https://clearinghouse.fmcsa.dot.gov/register
All candidates applying for employment opportunities should be authorized to work in the United States. Sponsorship for an employment visa is not currently available for positions with the Ohio Department of Transportation.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

ODOT Master Mechanic - Erie County, PN 20052928

<div><div>What you'll do
Under direction of Property &amp; Casualty Claims Supervisor &amp; Risk Administrator, investigates, adjusts &amp; settles catastrophic &amp; non-catastrophic claims to include property damage, bodily injury, subrogation, judicial liability, personal injury, catastrophic property, crime &amp; bonding &amp; public entity liability including, but not limited to, general liability, premises liability, public official liability, employment practices liability, police professional liability, professional liability, medical malpractice, wrongful death, civil rights violations &amp; other property &amp; casualty claims, according to rules, regulations, guidelines &amp; established agency policy &amp; procedures &amp; Ohio Revised Code:<ul><li>Manages litigation</li><li>Processes claim documents in timely &amp; accurate manner</li><li>Analyzes data &amp; uses sound judgment to establish case re-serves</li><li>Evaluates claims &amp; negotiates monetary settlements &amp; identi-fies potential defense strategies</li><li>Performs ongoing review of liability insurance law &amp; revi-sions</li><li>Provides guidance, direction &amp; training to lower-level claims specialists</li><li>Makes recommendations to Claims Manager &amp; Risk Administrator on training &amp; new procedures which impacts unit</li></ul>
Obtains information from agency personnel &amp; claimants via telephone, written form, &amp;/or in person:<ul><li>Answers inquiries from claimants &amp; attorneys concerning claim processes; claimants regarding lost wages &amp; attorneys, body shops, &amp; insurance companies for policy &amp; claim related information</li><li>Authorizes vehicle rentals</li><li>Assigns independent adjusters &amp; salvage companies;</li><li>Recovers monies for losses to state-owned equipment &amp; real estate for damage sustained in not-at-fault incidents.</li></ul>
Maintains accurate &amp; complete claim files:<ul><li>Ensures all pertinent information is in file for future audits</li><li>Updates claim information electronically</li><li>Prepares reports concerning various activities</li><li>Attends meetings</li><li>Performs other duties as required.</li></ul> 
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications<div>
48 mos. exp. in processing insurance claims which included 12 mos. exp. in catastrophic property &amp; casualty claims. 
 
<ul><li>Or completion of undergraduate core coursework in business, public administration, or related field; 24 mos. exp. processing property, liability &amp; subrogation claims which includes 12 mos. in catastrophic property &amp; casualty claims.</li></ul> 
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above.</li></ul> 

Job Skills: Claims Examination</div>
Knowledge of:
1) Insurance claims processing 
2) Liability &amp; subrogation laws, rules, policies, &amp; procedures 
3) Insurance codes &amp; regulations 
4) Public relations 
5) Claims insurance investigation 
6) Customer service techniques.
Skill in:
7) Operation of personal computer &amp; related hardware/software (e.g., MS Word, Excel, Access, Outlook).
Ability to:
8) Define problems, collect data, estab-lish facts &amp; draw valid conclusions 
9) Gather, collage, &amp; classify infor-mation about data, people, or things, 
10) Handle sensitive &amp; sometimes hostile inquiries &amp; contacts with officials &amp; public 
11) Negotiate fair &amp; reasonable settlement of claims 
12) Complete routine forms 
13) Maintain accurate records
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Property & Casualty Claims Specialist 2

<div><div>DYS is seeking a Juvenile Correctional Operations Manager at Indian River Juvenile Correctional Facility, located in Massillon, Ohio. The ideal candidate will be a leader with excellent communication skills and a passion to habilitate youth.

Duties include, but are not limited to:
<ul>
<li>Ensure safety and security of all youth and staff</li>
<li>Serve as supervisor on assigned shift; conduct briefings and roll call for Youth Specialists on shift; provide direction to lower-level supervisors and Youth Specialists; supervise Youth Specialists (e.g., provide instruction and training, complete performance evaluations, investigate need for disciplinary action)</li>
<li>Direct and guide staff during Use of Force and prevent physical harm or excessive force against youth</li>
<li>Serve as mandatory reporter of abuse</li>
<li>Monitor and ensure programs are held as scheduled including adherence to special management plans</li>
<li>Responsible for the coordination of major youth movements within the facility (e.g., meal movement, to and from school, outside movement)</li>
<li>Conduct investigations of youth and/or employee incidents for disciplinary action</li>
<li>Act on behalf of Superintendent, Deputy Superintendents, and Operations Administrator in their absences by serving as Incident Commander for all critical incidents affecting the facility</li>
<li>Coordinate employee call offs; adhere to policies and procedures regarding the overtime roster; schedule staff; assign posts</li>
</ul>Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications
Completion of undergraduate core program in business or public administration, social or behavioral science (e.g., social work, psychology, criminal justice, criminology) or law enforcement; and 6 mos. exp. in supervisory, managerial or administrative position or in program management or program development; and 2 courses or 6 mos. trg. or 6 mos. exp. in labor relations/employee relations.
 
 
Or equivalent of Minimum Qualifications For Employment noted above. 
 
Job Skills: Juvenile Corrections
Supplemental Information
BACKGROUND CHECK NOTICE: 
The final candidate selected for this position will be required to undergo a criminal background check and pre-employment drug screening. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
PRE-SERVICE TRAINING:
The final candidate selected will be required to attend 3 weeks of mandatory, paid Pre-Service Training at the DYS Training Academy in Orient, Ohio. DYS provides transportation, lodging, and meals. Pre-Service Training is Monday - Thursday, 7:00 am - 5:00 pm.
DYS is a &ldquo;qualifying employer&rdquo; for purposes of the federal Public Service Loan Forgiveness [PSLF] program
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Juvenile Correctional Operations Manager

<div><div>What You&rsquo;ll Do:<ul><li>
Types, proofreads, and edits typed documents</li><li>
Copies, scans, distributes, posts and/or files correspondences, reports, and memos</li><li>
Prepares various documents (e.g., composes, types, obtains signatures)</li><li>
Performs routine administrative duties (e. g., composes and responds to routine correspondence and verbal requests not requiring the personal attention of supervisor)</li><li>
Produces typed copy of staff correspondence, schedules, logs kites and types responses</li><li>
Researches, retrieves, and enters data into DOTS Portal system or other applicable programs</li><li>
Directs telephone inquiries from the public to the appropriate staff member</li><li>
Inputs data entry into ORAS, as needed</li><li>
Maintains and provides applicable documentation as required by American Correctional Association Standards, Ohio Department of Rehabilitation and Correction Administrative Regulations, policies and/or procedures.</li><li>
Interacts with other departments</li><li>
Provides information and compilation of data</li><li>
Receives, sorts, reviews, and distributes all incoming/outgoing mail, correspondence, and directives</li><li>
Schedules and provides clerical support for appointments/meetings (e.g., special projects and, for unit administrative professional 1&rsquo;s, video in-reach, virtual hearings and virtual funeral visits)</li><li>
Performs general clerical tasks (e.g., answers telephones, files, orders supplies, inventory control, copies documents and files, maintains calendars and itineraries)</li><li>
Reviews visiting applications for completion of content and enters data into DOTS Portal System.</li><li>
Coordinates and ensures processing of routine tasks</li><li>
Sets up and maintains (e.g., organizes, alphabetizes and files) correspondences, forms, and reports</li><li>
Creates new files</li><li>
Purges records in accordance with applicable retention schedules</li><li>
Manages appointment schedules, notifies appropriate personnel of schedules, makes arrangements for meetings and provides clerical support to other offices, as assigned.</li><li>
Serves on committees and attends meetings, seminars, conferences, and in- service training as required</li><li>
Ensures work area is secure, clean, and orderly</li><li>
Provides other related clerical support as required</li><li>
Performs other duties as assigned.</li></ul>
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications<div>
1 yr. trg. or 1 yr. exp. in secretarial science or business office applications. For positions requiring technical terminology, applicants must also have 6 mos. trg. or 6 mos. exp. in relevant technical terminology.
 
 
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above
</li></ul> 
Job Skills: Administrative Support/Services, Computer Literacy, Clerical &amp; Data Entry, Attention to Detail, Organizing and Planning, Time Management</div>
Supplemental Information
Application Procedures: 
In order to be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.)<ul><li>
When completing your on-line Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting.</li><li>
We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your on-line application.</li><li>
You can check the status of your application by signing into your profile on this website.</li><li>
We will communicate with you through the email you provided in your profile and job application. Be sure to check your email often.</li></ul>
If you require a reasonable accommodation for the application process, please contact the Human Resources Office so proper arrangements can be made. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to an assessment and/or interview.
The Ohio Department of Rehabilitation and Correction is a tobacco-free workplace.
Pre-Employment Drug Testing: 
All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana.
Pre-Employment Background Investigation: 
The final applicant selected for the position will be required to undergo a criminal background check. An individual assessment of an applicant&rsquo;s prior criminal convictions will be made before excluding an applicant from consideration. 
The Ohio Department of Rehabilitation and Correction is prohibited from hiring: 
<ul><li>
Individuals under a federal or state weapons disability if the position requires firearms certification/recertification and use;</li><li>
Individuals who have engaged in sexual abuse in a prison or other confinement facility; have been civilly or administratively adjudicated, or convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, implied threats of force, or if the victim did not or was unable to consent; 
</li><li>
Individuals convicted of soliciting or providing support for an act of terrorism, terrorism, or money laundering to support terrorism; 
</li><li>
Individuals who have been convicted of or pled guilty to a felony where a direct correlation exists between the position and prior criminal behavior.</li></ul>
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Administrative Professional 1 - 20020633

<div><div><div>Ohio Department of Public Safety &ndash; Ohio State Highway Patrol</div><div>
Report in Location: 1970 W Broad Street, Columbus 43223</div><div></div><div> 
Perks of Working for the Ohio Department of Public Safety</div><ul><li>
Multiple pay increases over the first years of service!</li><li>
Free Parking!</li><li>
Free Gym Access &amp; Walking Path!</li><li>
Daycare On-site!</li><li>
Cafeteria On-site!</li></ul><div> 
What you'll Do as a Data Analytics Specialist</div><ul><li>
Integrates data from multiple sources &amp; systems, applies statistical analysis &amp; data visualization techniques to identify data trends &amp; relationships &amp; recommends actionable business solutions impacting the agency.</li><li>
Researches complex data requests &amp; collaborates with subject matter experts to create dashboards in order to help Ohio State Highway Patrol (OSHP) management identify new data trends &amp; recommend new solutions.</li><li>
Maintains, creates &amp; regularly updates all current internal &amp; public facing dashboards for OSHP.</li><li>
Utilizes Tableau Prep software to combine &amp; clean all data sources &amp; create data flows that are used in Tableau Desktop.</li><li>
Extracts data from multiple sources &amp; databases.</li></ul> 
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications<div>
Option 1</div><div>
48 mos. exp. in data analytics or statistical analysis or research methods.</div><div></div><div> 
Option 2 
<ul><li>Or completion of associate core program in data analytics, applied mathematics, statistics, industrial/systems engineering, or related field;</li></ul></div><div>
AND 30 mos. exp. in data analytics, statistical analysis, or research methods.</div><div></div><div> 
Option 3 
<ul><li>Or completion of undergraduate core program in data analytics, applied mathematics, statistics, industrial/systems engineering, or related field;</li></ul></div><div>
AND 24 mos. exp. in data analytics, statistical analysis, or research methods.</div><div></div><div> 
Option 4 
<ul><li>Or completion of graduate core program in data analytics, applied mathematics, statistics, industrial/systems engineering, or related field;</li></ul></div><div>
AND 12 mos. exp. in data analytics, statistical analysis, or research methods.</div><div></div><div> 
Option 5 
<ul><li>Or 36 mos. exp as a Data Analytics Associate, 66930.</li></ul> 
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above.</li></ul></div><div></div><div> 
Helpful Tips for Applying:</div><div>
1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write &quot;see attached resume&quot;.</div><div>
2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting.</div><div>
3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either &quot;No&quot; or &quot;N/A&quot;. 
 
Job Skills: Data Analytics</div><div></div> 
Supplemental Information
TRAINING AND DEVELOPMENT REQUIRED TO REMAIN IN THE CLASSIFICATION AFTER EMPLOYMENT 
All state-offered &amp; agency-directed technical training assigned to data analytics specialists continuing education credits to be completed by classification requirements annually, as directed.<div> 
Background Check Information</div><ul><li>
A BCI and FBI fingerprint check, a background check, including a polygraph examination, may be required on all selected applicants.</li><li>
A comparative analysis and/or drug-test may be a requirement of the hiring process.</li></ul> 
To request a disability accommodation, please email HRRequestADA@dps.ohio.gov as soon as possible, or at least 48 hours prior to the above referenced testing or interview date so any necessary arrangements may be made in a timely manner. 
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Data Analytics Specialist

<div><div>Ohio Department of Public Safety &ndash; Bureau of Motor Vehicles/Titles Support Services 
Report in Location: 1970 West Broad Street, Columbus, OH 43223 
Work Hours: Monday - Friday, 8:00 a.m. - 5:00 p.m.
***This position is currently remote (work from home) but can be subject to change to regular, in-office work***<div>
Perks of Working for the Ohio Department of Public Safety 
<ul><li>Multiple pay increases over the first years of service!</li><li>Free Parking!</li><li>Free Gym Access &amp; Walking Path!</li><li>Daycare On-site!</li><li>Cafeteria On-site!</li></ul></div>
What You'll Do as a Customer Service Assistant 2<ul><li>Respond to inquiries, requests for information &amp;/or complaints that require in-depth knowledge of applicable laws, rules, policies &amp; procedures as they pertain in given situation:</li><li>Greet &amp; respond to in-person, telephone &amp;/or written inquiries in a professional, courteous, friendly, respectful &amp; timely manner to ensure positive internal &amp;/or external customer service;</li><li>Listen carefully to internal &amp;/or external customer questions &amp;/or concerns &amp; ask appropriate follow-up questions to verify understanding;</li><li>Provide a complete, knowledgeable, accurate, precise response immediately or provide a firm commitment as to when a response will be provided;</li><li>Follow up to ensure all of the customer&rsquo;s questions &amp;/or concerns have been thoroughly answered;</li><li>Respond to inquiries received from the Cisco Finesse phone system;</li><li>Maintain unit standards &amp; procedures as outlined within the section;</li><li>Respond to live chat e-mail &amp; mail from the general public &amp; all other constituents;</li></ul> 
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul>
Qualifications
9 mos. trg. or 9 mos. exp. in office practices &amp; procedures;
AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people;
AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing;
AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.<ul><li>Or equivalent of Minimum Qualifications for Employment noted above.</li></ul>
Helpful Tips for Applying: 
1. Be detailed when describing your current/previous work duties. The more the better!! Don't just write &quot;see attached resume&quot;. 
2. Tailor your application for each position you apply for. You should clearly describe how you meet the minimum qualifications outlined in this job posting. 
3. Respond to all questions asked. If you do not have the education/training/experience that is being asked, select either &quot;No&quot; or &quot;N/A&quot;. 
 
Job Skills: Customer Service
Supplemental Information
UNUSUAL WORKING CONDITIONS 
May be confined to desk answering telephone for 6.5 &ndash; 7 hours per day; may work second or third shift &amp; weekends in units with 24 hour/7 days per week operations.
Background Check Information<ul><li>A BCI/FBI fingerprint check, and background check, may be required on all selected applicants.</li></ul>
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.</div></div>

Customer Service Assistant 2

Join State of Ohio and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.