Qureos Mentor

State of Vermont

The State of Vermont is a government agency located in Montpelier, Vermont, dedicated to serving its residents through various public services. It promotes a vibrant community filled with creativity and innovation, offering numerous career opportunities across different sectors. With a focus on enhancing the quality of life, Vermont is consistently ranked among the healthiest states in the nation, making it an attractive place for both residents and job seekers.

<div>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 Candidates shall submit a complete and up-to-date Judicial Branch Application and a resume
 <br/>
 <br/>
 found at: https://vermontjudiciary.exacthire.com/job/198001
 <br/>
 <br/>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 The Vermont Judiciary is recruiting a full time Judicial Assistant provides specialized customer support, clerical and data entry work involving one or more docket areas within a court's jurisdiction. The work is moderately complex and requires application of legal practices and procedures and strong computer skills. It is a fast-paced and challenging environment and requires the ability to interact professionally with both co-workers and the public even in high stress circumstances. This is a great opportunity for someone looking to get their start in the legal field.
 <br/>
 <br/>
 <ul>
  <li>
   Desired Skills and Experience for Judicial Assistant:
  </li>
  <li>
   High level of professionalism and confidentiality
  </li>
  <li>
   Exceptional administrative/ clerical skills
  </li>
  <li>
   Ability to keep accurate records, and to provide accurate information
  </li>
  <li>
   Teamwork, flexibility, and strong communication skills
  </li>
  <li>
   Experience in customer-facing roles
  </li>
  <li>
   Positive, empathetic, and professional attitude
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Specialized clerical and administrative work with heavy data entry and case processing.
  </li>
  <li>
   Performs case-flow functions across the full case-cycle including docket entry, entering new electronic and paper filings, sending notice, reviewing case documents for accuracy/completeness, preparing orders &amp; motions, scheduling events on court calendar.
  </li>
  <li>
   Responsible for operating various tools to support both in-person and remote virtual court hearings.
  </li>
  <li>
   Perform operator function during court hearings by providing high-speed docket entry and real-time processing in medium and high-volume settings such as the criminal docket.
  </li>
  <li>
   Employ attention to detail and methodical approach to ensure standardized business practices are followed.
  </li>
  <li>
   Respond to customer inquiries to assist with filling-out forms, using court kiosks, preparing for court appearances, and providing case information.
  </li>
  <li>
   Maintain excellent customer interaction by providing prompt information and assistance.
  </li>
  <li>
   Collect fines and fees according to established procedure; close, balance and reconcile tills.
  </li>
  <li>
   Maintain working knowledge and adherence to court rules and statutes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compensation
  <br/>
  <br/>
 </strong>
 Starting salary is $22.07 per hour. This position will be eligible for longevity increases in accordance with the State step pay plan and annual cost of living increases as enacted by the Vermont State Legislature.
 <br/>
 <br/>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   12 days of vacation and sick leave are earned per year.
  </li>
  <li>
   12 holidays are paid per year.
  </li>
  <li>
   Group life and medical insurance are available.
  </li>
  <li>
   Dental coverage is effective after six months.
  </li>
  <li>
   Membership in the Vermont State Employees Retirement System
  </li>
  <li>
   Long-term retirement investment plan available (457 Plans)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Requirements
  <br/>
  <br/>
 </strong>
 Education: High School graduation or equivalent.
 <br/>
 <br/>
 Experience: Two years of clerical, secretarial or data entry experience. Preference will be given to candidates with prior experience in a legal setting or mastery of office technology.
 <br/>
 <br/>
 College training may be substituted for the work experience on a year for year basis.
 <br/>
 <br/>
 <strong>
  Equal Opportunity Statement
  <br/>
  <br/>
 </strong>
 The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
</div>


Judicial Assistant

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
The Division of Family and Child Health at the Department of Health has an exciting opportunity for an emerging professional interested in public health communication. We are looking for a well-organized person skilled at communicating clearly who wants to help provide the tools that make Vermont families thrive.</div><br>
<div></div>
<div>
The Division of Family and Child Health has over a dozen programs covering topics including injury and violence prevention, youth and adult suicide, road user safety, and safe sleep, perinatal and early childhood programs like home visiting and WIC, sexual and reproductive health, children with special health needs, and more. This position will support the division's communication work in a variety of ways, including managing educational materials, graphic design, coordinating social media and website updates and analytics, and supporting public health emergency response.</div><br>
<div></div>
<div>
This position will work under the general supervision of the Family and Child Health Information Director.</div><br>
<div></div>
<div>
The State of Vermont requires employees to work in the Waterbury office three days per week, with two days of teleworking available.</div><br>
<div></div>
<div>
Examples of work include:</div>
<ul>
<li>Assist in the management of public outreach, social media, and digital campaigns with the goal of affecting behavior change and improving health outcomes.</li>
<li>Assist in creating, producing, translating, and managing the distribution of public information materials.</li>
<li>Write and update content on the Health Department website.</li>
<li>Collaborate with program staff to distill complex and often highly technical information into information that people in Vermont can use to stay healthy and safe.</li>
<li>Serve in a variety of communication capacities during public health events and emergencies.</li>
<li>Support and assist in the development of specific grant-related or required activities as assigned.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, Communications Coordinator I (Job Requisition #54709), is open to all State employees and external applicants.<br>
<br>
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.</div><br>
<ul>
<li>Communications Coordinator I: 54709</li>
<li>Communications Coordinator II: 54749</li><br>
</ul>
<div>If you would like more information about this position, please contact Shari Levine at shari.levine@vermont.gov.<br>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div><b>
AHS BACKGROUND CHECKS:</b> Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Duties are performed in both office and field settings. Some work outside of normal office hours may be required. Stress may be encountered from tight deadlines, conflicting opinions, and as the result of public information and communication decisions.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
High school diploma AND three (3) years of relevant experience in public health communications, marketing, advertising, public relations, or a closely related field.</div>
<div>OR</div>
<div>Associate&rsquo;s degree in public health, journalism, communications, marketing, advertisement, public relations, education or other closely related field AND two (2) years or more of experience at a professional level in the private or public sector in marketing, advertisement, communications, or public relations.</div>
<div>OR</div>
<div>Bachelor's degree in public health, journalism, communications, marketing, advertisement, public relations, education or other closely related field AND one (1) year or more of experience at a professional level in the private or public sector in marketing, advertisement, communications, or public relations.</div>
<div>OR</div>
<div>Master's degree in public health, journalism, communication, marketing, advertisement, public relations, education or other closely related field.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.</div>
</div></div><div><div><div><b>
Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

Communications Coordinator I

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
The Division of Family and Child Health at the Department of Health has an exciting opportunity for an experienced professional interested in public health communication. We are looking for a well-organized person skilled at communicating clearly who wants to help provide the tools that make Vermont families thrive.</div><br>
<div></div>
<div>
The Division of Family and Child Health has over a dozen programs covering topics including injury and violence prevention, youth and adult suicide, road user safety, and safe sleep, perinatal and early childhood programs like home visiting and WIC, sexual and reproductive health, children with special health needs, and more. This position will support the division's communication work in a variety of ways, including managing educational materials, graphic design, coordinating social media and website updates and analytics, and supporting public health emergency response.</div><br>
<div></div>
<div>
This position will work under the general supervision of the Family and Child Health Information Director.</div><br>
<div></div>
<div>
The State of Vermont requires employees to work in the Waterbury office three days per week, with two days of teleworking available.</div><br>
<div></div>
<div>
Examples of work include:</div>
<ul>
<li>Assist in the management of public outreach, social media, and digital campaigns with the goal of affecting behavior change and improving health outcomes.</li>
<li>Assist in creating, producing, translating, and managing the distribution of public information materials.</li>
<li>Write and update content on the Health Department website.</li>
<li>Collaborate with program staff to distill complex and often highly technical information into information that people in Vermont can use to stay healthy and safe.</li>
<li>Serve in a variety of communication capacities during public health events and emergencies.</li>
<li>Support and assist in the development of specific grant-related or required activities as assigned.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, Communications Coordinator II (Job Requisition #54749), is open to all State employees and external applicants.<br>
<br>
Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.</div><br>
<ul>
<li>Communications Coordinator I: 54709</li>
<li>Communications Coordinator II: 54749</li><br>
</ul>
<div>If you would like more information about this position, please contact Shari Levine at shari.levine@vermont.gov.<br>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div><b>
AHS BACKGROUND CHECKS:</b> Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Duties are performed in both office and field settings. Some work outside of normal office hours may be required. Stress may be encountered from tight deadlines, conflicting opinions, and as the result of public information and communication decisions.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
High school diploma AND four (4) years of relevant experience in public health communications, marketing, advertising, public relations, or a closely related field.</div>
<div>OR</div>
<div>Associate&rsquo;s degree in public health, journalism, communications, marketing, advertisement, public relations, education or other closely related field AND three (3) years or more of experience at a professional level in the private or public sector in marketing, advertisement, communications, or public relations.</div>
<div>OR</div>
<div>Bachelor's degree in public health, journalism, communications, marketing, advertisement, public relations, education or other closely related field AND two (2) years or more of experience at a professional level in the private or public sector in marketing, advertisement, communications, or public relations.</div>
<div>OR</div>
<div>Master's degree in public health, journalism, communication, marketing, advertisement, public relations, education or other closely related field AND one (1) year or more of experience at a professional level in the private or public sector in marketing, advertisement, communications, or public relations.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.</div>
</div></div><div><div><div><b>
Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div><div>
The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div></div>

Communications Coordinator II

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
The Human Services Board is currently seeking a new Administrative Services Technician IV to provide support to our team. This position is based at our main office in Montpelier, VT. The Human Services Board receives, schedules and hears appeals from certain programs within the Agency of Human Services. This position mainlyprovides high level clerical support - including appeal intake, editing memoranda and recommended orders, drafting form letters and hearing notices, filing, copying, mailing, and having phone/email contact with the public/appellants, administrative staff, and hearing officers. You will have frequent contact with members of the public, board members, and attorneys.<br>
Ideal candidates for this position will have some experience working in a law office or similar environment and strong editing and proofreading skills. You should also be a strong communicator, both over the phone and in writing. Good computer skills and familiarity with MS Outlook email and calendaring, as well as a working knowledge of MS Word and Excel, are needed. The Board's case management system runs on a Salesforce platform; while this position requires becoming familiar with this system, previous experience with Salesforce is not required.<br>
This position reports directly to our Legal Hearing &amp; Support Specialist and will work closely with other staff as well. The position is based on-site but with some potential for partial remote work.</div></div></div><div><div><div><b>
Who May Apply</b></div>
</div><div><div>
This position, <b>Administrative Services Technician IV - Limited Service (Job Requisition #54706)</b>, is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.<br>
<br>
If you would like more information about the duration of this position or other details, please contact joseph.reinert@vermont.gov.<br>
Please note that multiple positions in the same work location may be filled from this job posting.<br>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div>
AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Work is performed in a standard office setting.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
High school graduation or equivalent and one (1) year of experience providing administrative-level support to a business or organization.</div>
<div>OR</div>
<div>One (1) year of College level study in accounting, business or public administration, office administration or a related field.</div>
<div>OR</div>
<div>One (1) year as an Administrative Services Technician III with the State of Vermont.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
For some positions experience working with the VISION system (VISION is the State of Vermont PeopleSoft financial management system) may be required.</div>
</div></div><div><div><div><b>
Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

Administrative Services Technician IV - Limited Service

<div><div><div><div><div><b>Overview</b></div>
</div><div><div>
Watch a short video on being a PSAP Emergency Communications Dispatcher I.</div><br>
<div></div>
<div>
Are you looking for a career that serves the community? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Do you have customer service or call center experience? Apply now for this opportunity to expand your career and be the voice of the Vermont State Police!</div><br>
<div></div>
<div>
Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.</div><br>
<div></div>
<div><b>
$5,000 Hiring Bonus for New Hires!</b><br>
When funding is available, all new full-time Emergency Communications Dispatchers will receive a hiring bonus of $5,000 as follows:</div>
<ul>
<li>$1,000 will be awarded upon successful completion of the first pay period.</li>
<li>$1,500 will be awarded upon successful completion of the training program.</li>
<li>$2,500 will be awarded upon successful completion of one year of service.</li></ul><br>
<div></div>
<div><b>
Job Summary</b><br>
An Emergency Communications Dispatcher (ECD) receives voice and text requests for police, fire, and medical services. The incumbent in this position determines the nature, urgency, and jurisdiction of a report and either dispatches first responders or transfers the call to the appropriate jurisdiction. The ECD documents information in Computer-Aided Dispatch (CAD) software and provides updates via phone or radio as needed. The ECD provides guidance and assistance to the public in life-safety situations; and coordinates appropriate responses to high-risk, high-stress operations, with the objective of keeping all participants safe.</div><br>
<div></div>
<div><b>
Training</b><br>
A new hire will go through a lengthy, structured training program to learn Vermont State Police and E911 policy and procedures for handling emergent and non-emergent calls as well as other PSAP related responsibilities. The average training program lasts approximately 5 months.</div></div></div><div><div><div><b>
Knowledge, Skills, &amp; Abilities</b></div>
</div><div><ul><li>Ability to quickly and accurately transcribe radio and telephone messages.</li>
<li>Ability to remember details.</li>
<li>Ability to operate various software and computers.</li>
<li>Ability to operate 2-way radio and other communication systems.</li>
<li>Visit this site for the full list.</li>
</ul></div></div><div><div><div><b>Who May Apply</b></div>
</div><div><div>
This position, <b>PSAP Emergency Communications Dispatcher I (Job Opening #54588)</b>, is open to all State employees and external applicants.<br>
If you would like more information about this position, please contact Michelle Hunt at michelle.c.hunt@vermont.gov.</div>
<div>
Please note that multiple positions in the same work location may be filled from this job posting.</div>
<div>
Resumes will not be accepted via e-mail. You must apply online to be considered.</div><br>
<div></div>
<div>
PUBLIC SAFETY BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position to include Motor Vehicle/Criminal Records, Personal History, Credit and any additional background check(s).</div></div></div><div><div><div><b>
Environmental Factors</b></div>
</div><div><div>
Due to the nature of this work, candidates with 100% loss of sight, hearing ability, or with major speech impediments will not be considered. Eligibility determination of candidates with a less severe disability will be made on an individual basis. the needs of the department, mandatory overtime may be necessary. The work is performed in an office environment at a computer workstation using different desktop computer systems, answering multiple phone lines and radio channels to process emergent and non-emergent calls for service. Employees regularly interact with extremely distressed individuals and unpleasant situations in graphic detail. Workload can change at a moment&rsquo;s notice and the incumbent needs to be able to react calmly. The work environment includes mandatory overtime; rotating shifts covering 24 hours a day, seven days a week, including holidays; frequent changes in multi-jurisdictional policies and procedures, and changes in equipment. Physical ability to perform the essential functions of the job including frequently remain stationary for long periods of time; frequently operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine; receive and communicate accurate information in a stressful or confrontational environment.</div>
</div></div><div><div><div><b>
Minimum Qualifications</b></div>
</div><div><div>
One (1) year or more of experience in public safety, first response, or as an emergency dispatcher or telecommunicator.</div>
<div>OR</div>
<div>Two (2) or more years of experience as a non-emergency dispatcher, or in a customer service or administrative role that includes significant contact with the public.</div>
</div></div><div><div><div><b>
Preferred Qualifications</b></div>
</div><div><div>
High school diploma or equivalent.<br>
Vermont E911 Call Taker Certification.<br>
Experience running license, registration, and criminal history queries.<br>
Experience entering NCIC information.<br>
Experience as a First Responder.</div>
</div></div><div><div><div><b>
Special Requirements</b></div>
</div><div><div>
Performance requirement: Applicants must pass a Department of Public Safety administered computer based &quot;CritiCall&quot; test, which assesses computer and other job related skills.<br>
Certification by the E-911 Board as a telecommunicator may be required within six months of entry into the job.<br>
All candidates must pass a security clearance conducted by the Department of Public Safety.</div>
</div></div><div><div><div><b>
Additional Benefits</b></div>
</div><div><div>
In addition to the generous state employment package, PSAP employees receive the following compensation opportunities:</div>
<ul>
<li>Built-in overtime</li>
<li>Promotion eligibility after 2 years, which would also include a differential for training new hires</li>
</ul></div></div><div><div><div><b>Total Compensation</b></div>
</div><div><div>
As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:</div>
<ul><li>80% State paid medical premium and a dental plan at no cost for employees and their families</li>
<li>Work/Life balance: 11 paid holidays each year and a generous leave plan</li>
<li>State Paid Family and Medical Leave Insurance (FMLI)</li>
<li>Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan</li>
<li>Tuition Reimbursement</li>
<li>Flexible spending healthcare and childcare reimbursement accounts</li>
<li>Low cost group life insurance</li>
<li>Incentive-based Wellness Program</li>
<li>Qualified Employer for Public Service Student Loan Forgiveness Program</li>
</ul>
<div>Want the specifics? Explore the Benefits of State Employment on our website.</div></div></div><div><div><div><b>
Equal Opportunity Employer</b></div>
</div><div>The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State&rsquo;s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.</div></div></div></div>

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