Qureos Mentor

State of Washington

Staff Attorney (LE 3)

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<div><p><br>
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Are you energized by using research, analysis, and skilled planning to solve complex problems and provide knowledge-based advice? Are you easily able to guide others, foster collaboration, and help teams stay focused and organized to meet shared goals? And would you find it rewarding to help the Department of Retirement Systems (DRS) improve its IT services while ensuring that state and federal timelines and requirements are effectively tracked and accurately implemented? If this sounds like you, then the <b>Management Analyst 4</b> role in the Information Services Division (ISD) at DRS may be the perfect fit for you!</p></div><br>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><p>This recruitment will remain open until filled. <b>Applicants who apply by 8:00 am (PST) on Monday, October 6, will get first consideration.</b> <i>The hiring manager reserves the right to make a hiring decision at any time during the recruitment process.</i></p><p><b>
The Opportunity:</b></p><p>
We are looking for an experienced Management Analyst who uses research, analysis, planning, and project management to provide leadership, expert advice and consultation, and facilitate information sharing with internal and external stakeholders.</p><p>
In this position, you will serve as a consultant to the DRS IT Services, Portfolio and Planning Manager in implementing new applications, processes, and procedures to update and improve how ISD assesses and manages business demands for IT services. You will also lead ISD compliance efforts to ensure state and federal requirements are satisfied accurately and on-time. You will lead assigned projects and the coordination and completion of performance management activities for the division.</p><p><b>
Some of what you&rsquo;ll do includes:</b></p><ul><li>
Analyzing and making recommendations to the IT Services, Portfolio and Planning Manager for improvements to the IT Business Demand Management processes.</li><li>
Coordinating with the IT Services, Portfolio and Planning Manager in developing and organizing the ISD quarterly roadmap.</li><li>
Developing communications to ensure transparency of ISD work to the organization, including how the work being accomplished and meets agency and divisional strategies and goals.</li><li>
Continually monitoring and evaluating processes for improvement opportunities.</li><li>
Leading the audit process with internal and external entities to determine agency audit requirements and liaising between external entities and the agency to ensure required documentation is provided, questions are answered, and changes are documented for future compliance efforts.</li><li>
Leading the coordination and completion of performance management activities for the division.</li><li>
Conducting in-depth analysis and evaluation of data and its impact on established divisional and agency KPIs.</li><li>
Managing assigned projects for the Information Systems Department working with diverse groups of team members, agency leaders, customers and external organizations.</li></ul><p><b><i>
NOTE:</i></b><i> Dependent on the nature of the projects and tasks assigned, you may be able to perform duties from a remote work location </i><b><i>multiple days during an average week</i></b><i>, </i><i>at the discretion of the Appointing Authority and with a telework agreement in place. The ability to work remotely is dependent on the nature of the tasks and projects assigned and the presence of a remote work environment that is safe and has an appropriate level of reliable connectivity. You must live within a reasonable commuting distance (less than 50 straight-line miles) to the DRS building in Tumwater, WA, and must be willing and able to adjust your telework schedule, whenever necessary, to complete work assignments, attend mandatory meetings, trainings, etc., at the DRS facility.</i></p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p><b>What we&rsquo;re looking for (required qualifications):</b><b> </b><i>Experience can be gained through various combinations of professional or relevant lived experience, including volunteer or other personal experience. Experience may be concurrent.</i></p><ul><li>
Proven experience conducting research and analysis of statistical data and trends. This experience is typically gained through at least five (5) years of professional experience. <i>An Associate&rsquo;s or Bachelor&rsquo;s degree in mathematics, statistics, information technology or closely allied field may substitute for up to two (2) years of experience</i>;</li><li>
Demonstrated experience leading business projects, to include utilizing business analysis tools and methodologies to elicit and develop requirements. This experience is typically gained through at least three (3) years of professional experience;</li><li>
Experience with process improvement principles and methodologies (Lean Six Sigma Green Belt certification is highly desired);</li><li>
Experience managing change, facilitating collaboration and leading teams;</li><li>
Experience researching and analyzing state and agency laws, policies, standards and regulations to draft required technology and business governance;</li><li>
Demonstrated advanced-level proficiency with Microsoft Productivity Suite and SharePoint (version 2013 or newer); and</li><li>
Demonstrated proficiency in the following competency areas:</li></ul><p><b>
Customer Focus</b><br>
Dedicated to meeting the expectations and requirements of customers. Delivers high quality services and products. Establishes and maintains effective customer relationships. Committed to continuous improvement and always acts with the customer in mind.</p><p><b>
Analysis</b><br>
Studies and reviews documents and information closely; readily identifies information that is not pertinent and understands when additional or verifying data is needed. Uses data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions and make recommendations/decisions.</p><p><b>
Communication</b><br>
Effectively conveys information in writing and through the spoken word, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience. Sees communication as a vital component of high performing teams.</p><p><b>
Consultation</b><br>
Employs expertise, credibility and effective partnering to help customers and/or peers identify, evaluate and resolve complex or sensitive issues and problems. Demonstrates willingness and initiative in partnering with peers and customers to achieve desired outcomes.</p><p><b>
Problem Solving</b><br>
Analyzes problem to identify the root cause(s). Evaluates possible courses of action; uses reason, logic and creativity to reach conclusions. Develops timely, effective solutions that take into consideration alternatives, risks and consequences in relation to organizational goals, resources and constraints.</p><p><b>
Results Orientation/Initiative</b><br>
Focuses on results and desired outcomes and how best to achieve them. Identifies what needs to be done and proactively does it before being asked to or required by the situation. Takes on responsibilities and challenges; plans for upcoming problems or opportunities and takes appropriate action.</p><p><b>
Judgment</b><br>
Displays balanced thinking that combines data-based analysis, experience and perspective while also considering decision impacts. Effectively weighs alternatives and makes decisions that incorporate facts, opinions and other relevant information.</p><p><b>
Commitment to Diversity</b><br>
Recognizes the value of diversity. Helps create an environment that embraces and supports diversity, equity and inclusion.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div><br>
<p></p><div><br>
<p><b>Be sure to read this entire section &ndash; We promise, it&rsquo;ll be helpful!</b><br>
<br>
<b>How to Apply: </b>Interested applicants who meet the qualifications and competencies in this announcement are encouraged to apply.</p><ul><li><b>
To be considered for this position, please </b><b>be sure to </b><b>attach the following to your online application:</b><br>
<i>(Applications without these required attachments will not be accepted).</i><ul><li>
A <b>cover letter</b><b> </b>clearly<b> </b>describing how your knowledge, skills and abilities align with the job duties and qualifications of this position.</li><li>
A <b>chronological resume</b> outlining your experience to-date. Please keep in mind that professional or verifiable volunteer experience may be relevant.</li></ul></li><li><b>
Be sure to complete all sections </b><b>of the on-line application </b>and answer all supplemental questions.<b> </b>The work history section of the on-line application should be completed fully. <b>Application fields that say &quot;see resume/attachment&quot; will not be considered.</b><b> </b><i>Only those applicants whose background and experience most closely matches the desirable qualifications and competencies of this position will be considered for this opportunity.</i></li></ul><p><b>
References, Personnel File Review, and Background Checks</b></p><ul><li>
If you are the preferred candidate for this position, a professional reference from your current or most recent supervisor will be required;</li><li>
If you are a current or recent state employee, we will also review your personnel file as part of our selection process;</li><li>
A job offer is contingent upon completion of a background check that includes a criminal record review.</li></ul><p><b>
Work Authorization</b></p><ul><li>
Candidates who are offered a job with DRS must possess work authorization that does not require sponsorship by the employer for a visa now or in the future;</li><li>
DRS complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.</li><li>
DRS does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visitwww.uscis.gov.</li><li>
Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.</li></ul><p><b><br>
Why Work for DRS? </b>At DRS, we are one team. We administer eight public retirement systems, 15 retirement plans, and the Deferred Compensation Program, and we serve over 930,000 current and former public employees in Washington. Our customers include fire fighters, teachers and school employees, state and local government employees, and public safety and law enforcement officers.<br>
<br>
Regardless of what our specific duties may be, we are all dedicated to one purpose: ensuring our members have the information, tools, expertise and services that ensure they receive the retirement benefits earned while in public service. We foster a diverse and inclusive environment where team members are fully engaged and supported in meeting (and exceeding) our customers&rsquo; expectations. All DRS leaders are focused on providing the coaching, mentoring, resources and support that team members need to be successful.</p><p><b>
DRS offers a generous benefits package that includes </b><b>membership in the Public Employees Retirement System; health</b><b>, dental and vision coverage and participation in the Deferred Compensation Program. Also, as a public service employee you may also be eligible for</b><b> </b><b>student loan forgiveness</b><b>.</b><b> </b><i>(See the Benefits tab at the top of this post for more information).</i></p><p><b>
Other perks include:</b></p><ul><li>
Flexible work schedules</li><li>
Infants at Work Program</li><li>
Tuition reimbursement</li><li>
Opportunities for professional growth</li><li>
Access to LinkedIn Learning</li><li>
Commitment to team member safety and wellness</li><li>
Community involvement and charitable giving opportunities</li><li>
Commute Trip Reduction Program</li>
Free Parking &amp; and EV Chargers available<br>
<li>
</li></ul><i>
Veteran's Preference: Applicants wishing to claim Veteran's Preference should attach a copy of their DD214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or redact any personally identifiable information such as social security numbers and year of birth. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, </i>click here.<br>
<br>
<i>The Washington State Department of Retirement Systems is an equal opportunity employer supporting diversity, equity and inclusion. DRS does not discriminate on the basis of age, sex, marital status, sexual orientation, gender identity, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability.</i><br>
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<b><i>If you need assistance with the online application or have questions regarding the recruitment, please contact Human Resource office at </i></b><b>drs.recruitment@drs.wa.gov</b><i>. </i><i>Persons of disability needing assistance in the application process, or those needing this announcement in an alternate format, may call the Human Resources Office at (360) 664-7309 or TTY Relay Service at 711.</i><br>
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<b>Come join the DRS team!</b></div></div></div><p></p>

Management Analyst 4

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
 <p></p><div><div><b>We are dedicated to growing a culture of belonging through our values:</b><br>
<b>Respect | Trust | Diversity | Equity | Inclusion</b></div><div></div><div><b><br>
</b><br>
At the <b>Department of Licensing (DOL)</b>, we recognize the importance of work-life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers, and help build trust in our government.</div><div></div><p><b><br>
Our Court &amp; Program Support Unit is seeking to hire an adaptable, people-centered leader to join their team as a Customer Service Lead.</b></p><div><br>
We are one of the most public facing state agencies and the second largest revenue generating agency in Washington State. We regularly interact with over 6 million Washington residents and collect nearly $3 billion in taxes and fees annually. We know our services are essential to our customers&rsquo; ability to live, work, drive, and thrive. We take this responsibility seriously and are committed to ensuring every resident has equitable and meaningful access to our services.</div><div></div><div><b><br>
If you are looking for an opportunity to support a highly-motivated team and travel around Washington State, we encourage you to apply today!</b></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><p>As the Customer Service Lead, you will travel statewide to deliver non-biased oral testimony in a court of law regarding the accuracy of driver and vehicle records, while supporting your team as they do the same. Relying on your attention to detail, you will prepare for testimony each week, assign workloads, and evaluate and respond to complex driver, vehicle, and vessel records. Your leadership ability and knowledge will be key in training a team of customer service specialists to develop their skills on how to testify in a court of law by conducting mock trial practices and how to read and interpret court records. Your ability to champion change will be essential as you provide positive guidance to your staff in high-stress situations. Your work in this role will have a direct impact on our ability to help every Washington residents live, work, drive, and thrive.</p><b><br>
Some of what you will do:</b><ul><li>
Use various databases to review, establish, update, and/or correct driver, vehicle or vessel records and reports.</li><li>
Identify on the job training needs and make recommendations to unit Supervisor.</li><li>
Provide technical guidance and support to staff.</li><li>
Coordinate and lead cross-training on unit processes.</li><li>
Train and mentor new and current CSS2s in the unit on aspects of customer service and problem resolution.</li><li>
Travel to courts of law throughout the state to deliver oral testimony regarding driving abstracts, vehicle record information, practices, policies, and procedures.</li><li>
Track all information regarding assigned court trials, ensuring the accuracy of information entered.</li><li>
Provide accurate driver and vehicle record requests to the public, court systems, law enforcement and other stakeholders who have legal permissible uses.</li><li>
Review and enter all subpoena information regarding assigned court trials into DRIVES.</li><li>
Disseminate subpoenas received from defense attorneys, prosecutors, and other officers of the court based on location of trial and designated zones.</li><li>
Conduct initial review of all subpoenas received to ensure it is a service the department provides.</li><li>
Review and process subpoena Deuces Tecum requests from defense attorneys and the public.</li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<div><p><b>What you will bring to the role:</b></p><ul><li>
Three (3) years of experience providing assistance to clients/customers regarding inquiries, complaints, or problems.<ul><li>
Experience should include providing assistance or customer service in person, writing and/or by phone where explaining rules, policies, and/or procedures are regular daily functions.</li></ul></li></ul><b>
Experience must include the following:</b><ul><li>
Two (2) years of experience using Microsoft Suite software to include: Compose, send, and respond to email messages, and utilize calendars and meeting request functions in Outlook. Create, format, edit, preview, print, and save documents, using standard functions to select, edit, copy, paste, format, and spell check text. Create bulleted and numbered lists, indent and align paragraphs, and use bordering and shading features in Word. Create and edit basic level spreadsheets in excel.</li><li>
Two (2) years of experience composing clear, professionally appropriate, technically correct, and step-by-step instruction responses to customers applying plain talk principles and clear communication guidelines.</li><li>
The ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors and decisions.</li></ul><div>
*Experience may be gained concurrently*</div><br>
<b>
What may help set you apart:</b><ul><li>
Knowledge of or experience applying complex rules, state or federal laws, and policies or procedures to analyze, advise, answer, explain or resolves customer complaints, inquiries, and complex problems verbally and in writing.</li><li>
Experience leading a team or being in a lead role, which could include assigning and/or reviewing work, providing instruction and guidance to staff, cultivating teamwork, mentoring, or coaching staff</li><li>
An Associate&rsquo;s degree or higher AND 2 years of experience providing assistance to clients/customers regarding inquiries, complaints or problems.</li><li>
Experience working in DRIVES, user interfaces, web-based applications, and retrieving/updating data from unique department database systems.</li><li>
Experience reading and interpreting a driver and vehicle record and taking appropriate action based on laws, rules, policies and procedures.</li><li>
Coordinating travel and logistical arrangements, planning, and scheduling meetings and/or remote testimony using electronic platforms and preparing travel documents.</li><li>
Knowledge/Experience providing oral testimony in court or similar situations.</li></ul><br>
<b>
Additional Conditions of employment:</b><ul><li>
Must be able to travel statewide with occasional overnight stays.</li><li>
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li></ul><div><i><br>
DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to ensure that people with disabilities are provided reasonable accommodations.</i></div><div>
</div><div><b>
For information about available accommodations, the interview process, or the position contact </b><b>Nicole Walters.</b></div></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!</b></p><div><b>
How to Apply:</b></div><ul><li>
Select the Apply button at the top of this job announcement.</li><li>
Attach a current resume.</li><li>
Applications with blank fields, or supplemental question responses with comments such as &quot;see attachments&quot; may be considered incomplete.</li></ul><div><b><br>
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.</b></div><p><b><br>
We value diverse perspectives and life experiences.</b><b> </b>We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.</p><div></div><div><b>
Veteran/Military Spouse Preference Notice</b><br>
To take advantage of veteran/military spouse preference, please notify the <b>Talent Acquisition Team</b>. Use a subject line that includes the title of this recruitment.</div><div></div><div>
The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, religion, sex (including gender identity), marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.</div><div></div><div><br>
Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email the <b>Talent Acquisition Team</b>.. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.</div><div><b><i><br>
The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.</i></b></div><p><br>
We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.</p></div></div></div><p></p>

Customer Service Lead (CSS3)

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<p></p><div><br>
<br>
<ul><li><b><i>Note: This position does not offer hybrid/teleworking options.</i></b></li></ul><p><i>
This recruitment will remain open until October 12, 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on September 24, 2025. It is in the applicant&rsquo;s best interest to submit materials as soon as possible.</i></p><p><b>
Make a Difference: Protect Consumers &amp; Join Our Dynamic Team!</b></p><p>
The Office of the Insurance Commissioner (OIC) seeks a motivated and qualified individual for the Detective (AGO Senior Investigator) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office.</p><p><b>
We are an employer of choice! Here&rsquo;s why:</b></p><ul><li><b>
Meaningful work</b>: Ensure a healthy insurance market &amp; protect Washington consumers.</li><li><b>
Impactful career</b>: Make a daily difference in the lives of countless Washingtonians.</li><li><b>
Small agency, big opportunities</b>: Gain a holistic understanding of our mission and build strong relationships with colleagues.</li><li><b>
Diversity, equity, and inclusion: </b>OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.</li></ul><p><b>
About the Position</b></p><p>
The detective position serves as an expert in complex law enforcement investigations with the Criminal Investigations Unit (CIU). Reporting to the detective sergeant, this position is assigned to the CIU with the Legal Affairs Division of the OIC.</p><p>
The detective position coordinates special investigations, leads task forces, leverages new technologies, collaborates with prosecutors, testifies in criminal prosecutions, and provides training and expert consultation related to financial crimes and insurance fraud schemes. The position must establish and maintain liaison and working relationships with key external stakeholders to include the FBI, HHS/OIG, various other federal agencies, prosecutors, local law enforcement agencies, insurance company investigators, the National Association of Insurance Commissioners Antifraud Task Force, National Insurance Crime Bureau, other agency or private investigators, and community organizations.</p><p>
The detective position develops criminal cases, working them until successful prosecution and conviction. This position must maintain compliance with the criteria for peace officers defined under RCW 43.101.095 and operates as a limited authority officer pursuant to 10.93.020(5)-(6) and RCW 48.135.040(2).</p><p><i>
This recruitment may be used to establish a qualified pool of candidates for Detective (AGO Senior Investigator) vacancies in the next sixty days.</i></p><p>
This is a Washington General Service position. The monthly salary range for this position is $6,735 - $9,065.</p><p><b>
Benefits &amp; Perks</b></p><ul><li>
Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!</li><li>
Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.</li><li>
Wellness programs: Invest in your well-being with on-site resources and initiatives.</li><li>
Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.</li><li>
Training &amp; Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.</li><li>
Free parking (Tumwater) &amp; Public transportation pass (Thurston County): Save on commuting costs.</li><li>
And more! Explore our website for additional benefits: https://www.insurance.wa.gov</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><p>Responsibilities include, but are not limited to, the following:</p><ul><li>
Conduct and lead complex criminal investigations, including cases with extreme sensitivity due to high profile nature or issues and/or person involved, possible political impacts, and/or elevated media interest. Tasks include:<ul><li>
Develop informants and sources of information.</li><li>
Establish and maintain strong working partnerships</li><li>
Obtain and analyze insurance files, law enforcement documents, and other data, including through use of new and emerging technologies.</li><li>
Conduct surveillance.</li><li>
Apply for and execute warrants.</li><li>
Gather, secure, analyze, and properly safekeep financial, digital, and physical evidence.</li><li>
Develop investigative, safety, and operational plans</li><li>
Interview criminal suspects, in accordance with all constitutional and legal requirements</li><li>
Interview crime victims and witnesses, including building rapport with and gaining confidence of witnesses.</li><li>
Organize, write and timely submit accurate, detailed affidavits, reports, etc.</li><li>
Maintain expertise in insurance fraud, criminal conspiracies, corruption, money laundering and other financial, property or violent crimes that impact insurance</li><li>
Master emerging technologies and their use in criminal schemes, data/evidence analysis, and criminal investigations.</li><li>
Interpret and apply state and federal laws and regulations and case precedents.</li><li>
Apply the rules of evidence and/or rules of arrest, search and seizure.</li></ul></li></ul><p>
To read more about this position and view all duties, click <b>here</b> to request a position description.</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><p><b>Required Qualifications</b>:</p><ul><li>
Possess and maintain certification as a peace officer under RCW 43.101.095 OR be eligible to participate in the equivalency process referenced in WAC 139-05-210.</li><li>
Maintain eligibility for a limited authority commission.</li><li>
Maintain eligibility to possess and carry a firearm under state law and 18 USC 922, and maintain firearms qualification.</li><li>
Maintain a Washington driver&rsquo;s license free from driving restrictions related to driving behavior, and maintain a form REAL ID-compliant identification (for domestic air travel).</li><li>
Seven (7) years of experience* as a commissioned law enforcement officer, to include at least two years of experience in the following areas:<ul><li>
Experience planning and conducting criminal investigations; to include recorded interviews of suspects/victims/witnesses, conducting surveillance, apprehension and arrests, and case report writing to include presentation of probable cause to prosecutors for the filing of criminal charges.</li><li>
Experience developing and maintaining sources of information and/or informants.</li><li>
Experience applying for and executing search warrants and/or Special Inquiry Judge subpoenas.</li><li>
Experience handling, processing, and examining evidence. Includes analyzing the relevance, reliability, credibility and admissibility of obtained evidence.</li></ul></li></ul><ul><li><i>A bachelor&rsquo;s degree with focus in criminal justice, law, data science, digital forensics, or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation or a foreign equivalent will substitute for up to 4 years of professional work experience</i></li></ul><p><b>
Demonstrated Knowledge of: </b>Investigative techniques and practices; principles and methods of effective interviewing and interrogation; operation of the judicial system; elements of proof; rules of evidence; trial testimony; case analysis; report writing and ethical conduct.</p><p><b>
Preferred/Desired Qualifications:</b></p><ul><li>
Experience with large sets of digital data and evidence, and use of the technology tools used to analyze them.</li></ul><p><b>
Ready to join us?</b></p><p>
Learn more about the Detective position and the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here!</p><p>
Welcome to the OIC</p><p>
Submit your application today and take the first step towards a rewarding career at the OIC!</p></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><p><b>Employment Standards for Law Enforcement Positions</b></p><ul><li>
Must be a United States citizen.</li><li>
Possess a driver's license that is valid in Washington State.</li><li>
No felony convictions.</li><li>
No misdemeanor convictions related to controlled substances, theft, moral turpitude, fraud, larceny, or crimes of violence within the last ten years or anytime while working in the criminal justice system.</li><li>
No crimes committed as an adult, currently prosecutable under the statute of limitations.</li><li>
Not convicted of any crime associated with domestic violence.</li><li>
No DUI convictions within the last five years, or a substantial accumulation of driving violations which indicates a disregard for rules and regulations.</li><li>
No current use or possession of illegal narcotics or controlled substances.</li><li>
Have not used any illegal drugs(s) while employed in a criminal justice and/or law enforcement capacity.</li><li>
No use of illegal drugs in the last three years.</li><li>
Refrain from excessive alcohol consumption.</li><li>
Be able to legally acquire and possess firearms and ammunition.</li><li>
Be willing and able to make an arrest and handle suspected violators.</li><li>
Be willing and able to carry and use a firearm in a safe and appropriate manner and maintain firearm qualification standards.</li><li>
Have obtained Peace Officer Certification per standards outlined by the Washington State Criminal Justice Training Commission OR be eligible to participate in the equivalency process referenced in WAC 139-05-210.</li><li>
The ability to obtain Washington State Peace Officer Certification through Washington State Criminal Justice Training Commissions Basic Law Enforcement Equivalency Academy (BLEEA) OR be eligible to participate in the equivalency process referenced in WAC 139-05-210.</li><li>
Knowledge of Use of Force policies and be willing and able to use appropriate force when required to apprehend a criminal suspect.</li><li>
Be willing to undergo and able to pass an extensive background investigation, which includes a fingerprint based criminal records check.</li><li>
Be willing to undergo a post-offer polygraph examination, post-offer psychological evaluation, and a post-offer medical examination with drug testing.</li></ul><p><b>
Other Information</b></p><ul><li>
This position is represented by the Washington Federation of State Employees (WFSE).</li></ul><ul><li>
Wage/salary depends on qualifications <i>or</i> state rules of compensation (if currently a state employee).</li></ul><ul><li>
State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.</li><li>
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with DET-2025-06339 in the subject line. Please do not attach the DD 214 to your application materials. Please black out personally identifiable data such as social security numbers.</li><li>
The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.</li><li>
If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.</li><li><b>
Contact us</b>: For inquiries about this position, please contact us at recruitment@oic.wa.gov.</li></ul></div></div></div><p></p>

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Detective (AGO Senior Investigator)