Qureos Mentor

Sutherland

<div>
 Role Description
 <br/>
 This is a full-time on-site role for a Call Center Representative located in Cairo, Egypt. The Call Center Representative will be responsible for providing exceptional customer service and support to clients via various communication channels. Day-to-day tasks include effectively resolving customer inquiries, maintaining accurate records of interactions, managing complaints with a solution-driven approach, and ensuring customer satisfaction by exceeding expectations.
 <br/>
 <strong>
  Benefits
  <br/>
 </strong>
 <ul>
  <li>
   Attractive package
  </li>
  <li>
   24/7 transportation
  </li>
  <li>
   Supportive work environment
  </li>
  <li>
   Medical insurance
  </li>
  <li>
   Social insurance
  </li>
  <li>
   Clear career path
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
 </strong>
 <ul>
  <li>
   Excellent Interpersonal Skills and the ability to communicate effectively
  </li>
  <li>
   Fluency in English
  </li>
  <li>
   Strong organizational skills and ability to handle multiple tasks efficiently
  </li>
  <li>
   Flexibility to work in shifts and adapt to a fast-paced environment
   <br/>
  </li>
 </ul>
 <strong>
  Easy or apply or text us on WhatsApp: 01002175937
 </strong>
</div>


English Retention Account (Business)

<div><b>Company Description</b><p><br>
Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.</p><b><br>
Job Description</b><p><br>
This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction. Daily tasks will include responding to customer calls, offering solutions to resolve concerns, and maintaining accurate records of interactions. Building strong relationships with customers and contributing to a positive, professional team environment are essential aspects of this role.</p><b><br>
Qualifications</b><br>
<ul><li>
Strong Interpersonal Skills, such as effective communication and relationship-building</li><li>
Fluency in English</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Attractive package</li><li>
Guaranteed KPIs for 3 months</li><li>
Fully paid training</li><li>
24/7 transportation provided</li><li>
Social and medical insurance</li><li>
Clear career path</li></ul></div>

English Customer Service Representative

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Cairo - Cairo Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>04-01-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40443C</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Cairo</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

customer service representative

<div>
 <p>
  Job Title: Customer service technical support
 </p>
 <p>
  Company: Sutherland
 </p>
 <p>
  Location: New Cairo (On-site)
 </p>
 <p>
  <br/>
 </p>
 <p>
  💰 Salary Packages (Monthly Net): Technical Support: 17,500 EGP (Including 15% KPIs)
 </p>
 <p>
  🌙 Night Bonus: Additional 1,100 EGP monthly Night Allowance.
 </p>
 <p>
  ✨ Premium Benefits &amp; Culture:
 </p>
 <p>
  🛡️ Guaranteed Pay: 15% KPI incentives are Fully Granted for your first 3 months.
 </p>
 <p>
  🚌 Logistics &amp; Safety: Transportation pickup and drop off is provided (Door to door for females starting from 8pm-6am)
 </p>
 <p>
  <br/>
 </p>
 <p>
  Requirements:
 </p>
 <p>
  🎓 Graduates &amp; Dropouts are welcome to apply
 </p>
 <p>
  🔄 Flexibility to work rotational shifts
 </p>
 <p>
  🔥 Positive attitude &amp; willingness to grow
 </p>
 <p>
  Fluent to Excellent English (B2, B2+, or C1 level).
 </p>
 <p>
  Willingness to work on-site in New Cairo.
 </p>
 <ul>
  <li>
   For immediate booking: 📲 WhatsApp: 01033005686
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


English Speaker (Customer Service)

<div>
 <p>
  <strong>
   Sutherland
  </strong>
  is a global leader specializing in
  <strong>
   AI
  </strong>
  ,
  <strong>
   automation
  </strong>
  ,
  <strong>
   cloud engineering
  </strong>
  , and
  <strong>
   advanced analytics
  </strong>
  to drive
  <strong>
   digital transformation
  </strong>
  and provide scalable business solutions for top-tier brands worldwide.
  <br/>
  <br/>
 </p>
 <p>
  With a strong emphasis on
  <strong>
   digital engineering services
  </strong>
  , we deliver
  <strong>
   innovative technologies
  </strong>
  and
  <strong>
   business process excellence
  </strong>
  , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of
  <strong>
   363 independent inventions
  </strong>
  , including
  <strong>
   250 AI-based solutions
  </strong>
  with
  <strong>
   patents
  </strong>
  in key technologies that continuously enhance business operations and transform user experiences.
  <br/>
  <br/>
 </p>
 <p>
  Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless
  <strong>
   "as-a-service" model
  </strong>
  , enabling rapid innovation and supporting sustainable business growth.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  Ramadan Kareem🌙
  <br/>
  <br/>
 </p>
 <p>
  Role Description:
  <br/>
  <br/>
 </p>
 <p>
  We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.
  <br/>
  <br/>
 </p>
 <p>
  <strong>
   Work Schedule:
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   5 working days and 2 days off
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Rotational shifts (Morning, Night, and Overnight) and Rotational days off
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   What We Offer:
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Highest salary in the market💸
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Iftar and suhoor allowance🌙
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Bonuses and incentives after probation period (3 months)
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   First three months KPI's are granted
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Social and Medical insurance
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Transportation provided 24/7🚌
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Night shift allowance
   <br/>
   <br/>
  </strong>
 </p>
 <p>
  <strong>
   Paid training
   <br/>
   <br/>
   <br/>
   <br/>
  </strong>
 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  🔑
  <strong>
   What we&rsquo;re looking for:
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   NO EXPERINCE NEEDED
  </li>
  <li>
   🚨ENGLISH LEVEL B2 OR HIGHER IS A MUST🚨
  </li>
 </ul>
 <p>
  💼 If you&rsquo;re passionate about making a difference and love helping customers, we want YOU! 🌟
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <p>
  All your information will be kept confidential according to EEO guidelines.
  <br/>
  <br/>
 </p>
</div>


Customer service Representative

<div>
 <strong>
  Description De L'entreprise
  <br/>
  <br/>
 </strong>
 <strong>
  Sutherland
 </strong>
 is a global leader specializing in
 <strong>
  AI
 </strong>
 ,
 <strong>
  automation
 </strong>
 ,
 <strong>
  cloud engineering
 </strong>
 , and
 <strong>
  advanced analytics
 </strong>
 to drive
 <strong>
  digital transformation
 </strong>
 and provide scalable business solutions for top-tier brands worldwide.
 <br/>
 <br/>
 With a strong emphasis on
 <strong>
  digital engineering services
 </strong>
 , we deliver
 <strong>
  innovative technologies
 </strong>
 and
 <strong>
  business process excellence
 </strong>
 , creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of
 <strong>
  363 independent inventions
 </strong>
 , including
 <strong>
  250 AI-based solutions
 </strong>
 with
 <strong>
  patents
 </strong>
 in key technologies that continuously enhance business operations and transform user experiences.
 <br/>
 <br/>
 Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless
 <strong>
  "as-a-service" model
 </strong>
 , enabling rapid innovation and supporting sustainable business growth.
 <br/>
 <br/>
 <strong>
  Description Du Poste
  <br/>
  <br/>
 </strong>
 This is a full-time on-site role located in
 <strong>
  Alexandria
 </strong>
 for a
 <strong>
  Customer Service Specialist
 </strong>
 . In this role, the Customer Service Specialist will be responsible for delivering
 <strong>
  exceptional customer support
 </strong>
 , addressing inquiries, resolving issues, and maintaining high levels of
 <strong>
  customer satisfaction
 </strong>
 .
 <br/>
 <br/>
 Your
 <strong>
  day-to-day responsibilities
 </strong>
 will include:
 <br/>
 <br/>
 <ul>
  <li>
   📞 Handling customer interactions with efficiency and empathy.
  </li>
  <li>
   🛠️ Providing tailored solutions to meet customer needs.
  </li>
  <li>
   🌟 Ensuring a positive customer experience through effective communication and professional phone etiquette.
   <br/>
   <br/>
  </li>
 </ul>
 If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  🚀
 </strong>
 <strong>
  We&rsquo;re Hiring Talented People!
 </strong>
 <strong>
  🌟
  <br/>
  <br/>
 </strong>
 <strong>
  Fresh Grads &amp; Dropouts
 </strong>
 are welcome to apply! 🎓
 <br/>
 <br/>
 🔑
 <strong>
  What we&rsquo;re looking for:
  <br/>
  <br/>
 </strong>
 ✅
 <strong>
  Fluency in English
 </strong>
 is a MUST! (B2/C1 level) 🇬🇧
 <br/>
 <br/>
 ✅ Strong skills in
 <strong>
  Customer Service
 </strong>
 &amp;
 <strong>
  Customer Support
 </strong>
 🤝
 <br/>
 <br/>
 ✅ Proven ability to
 <strong>
  enhance Customer Satisfaction
 </strong>
 &amp;
 <strong>
  Customer Experience
 </strong>
 💯
 <br/>
 <br/>
 ✅
 <strong>
  Problem-solving
 </strong>
 ,
 <strong>
  active listening
 </strong>
 , &amp;
 <strong>
  attention to detail
 </strong>
 👂💡
 <br/>
 <br/>
 ✅ Experience in a
 <strong>
  customer-facing role
 </strong>
 and familiarity with
 <strong>
  CRM tools
 </strong>
 is a plus! 🖥️
 <br/>
 <br/>
 ✅
 <strong>
  Flexibility
 </strong>
 with
 <strong>
  night &amp; overnight shifts
 </strong>
 is essential 🌙
 <br/>
 <br/>
 ✅ Proficiency in
 <strong>
  professional phone etiquette
 </strong>
 &amp;
 <strong>
  communication techniques
 </strong>
 is a plus 📞💬
 <br/>
 <br/>
 💼 If you&rsquo;re passionate about making a difference and love helping customers, we want YOU! 🌟
 <br/>
 <br/>
 <strong>
  Informations suppl&eacute;mentaires
  <br/>
  <br/>
 </strong>
 Additional information
 <br/>
 <br/>
 All your information will be kept confidential according to EEO guidelines.
</div>


Costumer Service Representative- French

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-16-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p><br>
<p></p><p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p><br>
<p></p><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p><br>
  <p> </p><p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>Additional information</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Join Sutherland and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sutherland

About Company

English Retention Account (Business)

English Customer Service Representative

customer service representative

English Speaker (Customer Service)

Customer service Representative

Costumer Service Representative- French

Costumer Service Representative- French