Qureos Mentor

Sutherland

<div>
 <p>
  Payroll Operations Management:
 </p>
 <ul>
  <li>
   processing end-to-end payroll for a HC of ~7,000 employees, ensuring timely and accurate payment of salaries, bonuses, and other compensations.
  </li>
  <li>
   Ensure payroll transactions are processed efficiently and in compliance with local labor laws, tax regulations, and company policies.
  </li>
  <li>
   Ensure all salary components (basic pay, VPP, deductions, overtime, bonuses) are accurately reflected.
  </li>
  <li>
   Review monthly payroll reports, attendance, terminations, new hires, and adjustments.
  </li>
  <li>
   Coordinate with HR, Finance, and GHRS teams to validate and reconcile payroll data inputs (attendance, overtime, benefits, etc.).
  </li>
  <li>
   Work closely with Finance for payroll journal entries, reconciliation, and cost reporting.
  </li>
  <li>
   Responsible for new hires onboarding process providing orientation and opening their bank accounts.
  </li>
  <li>
   Managing the payroll help desk, assigning tickets to the payroll team, and meeting the agreed upon SLA.
  </li>
 </ul>
 <p>
  Compliance &amp; Audit:
 </p>
 <ul>
  <li>
   Ensure strict adherence to legal regulations regarding wages, income tax, social insurance, and other statutory requirements.
  </li>
  <li>
   Support internal and external audits by providing necessary payroll reports, documentation, and reconciliation statements.
  </li>
  <li>
   Keep updated with changes in payroll-related legislation and recommend necessary adjustments to internal processes. Prepare and submit monthly and annual statutory reports related to payroll (e.g. tax filings, insurance declarations).
  </li>
  <li>
   Maintain detailed records to support compliance and audit readiness.
  </li>
 </ul>
 <p>
  Process Improvement &amp; Systems:
 </p>
 <ul>
  <li>
   Manage payroll systems and tools to ensure data accuracy and efficiency.
  </li>
  <li>
   Identify opportunities for payroll process improvement and automation to enhance efficiency and reduce errors.
  </li>
  <li>
   Lead or support the implementation of new payroll software or system upgrades.
  </li>
 </ul>
 <p>
  Reporting &amp; Analytics:
 </p>
 <ul>
  <li>
   Generate payroll-related reports for finance, HR, and senior management.
  </li>
  <li>
   Analyze payroll trends, discrepancies, and costs to support budgeting and forecasting.
  </li>
  <li>
   Provide monthly reconciliation of payroll with financial ledgers and HR data.
  </li>
 </ul>
 <li>
 </li>
 <p>
  <strong>
   the main qualification required for this position is as follow:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Bachelor&rsquo;s degree in accounting, Finance, or related field.
   </strong>
  </li>
  <li>
   <strong>
    10+ years of experience in payroll processing and management, preferably in a large organization (7,000+ employees)
   </strong>
  </li>
  <li>
   <strong>
    Expert proficiency in Excel and SAP; experience with other payroll software systems is a plus
   </strong>
  </li>
  <li>
   <strong>
    <u>
     B2 level English proficiency or higher
    </u>
   </strong>
  </li>
  <li>
   <strong>
    In-depth knowledge of local labor laws, tax regulations, and statutory requirements related to payroll
   </strong>
  </li>
  <li>
   <strong>
    Strong analytical skills with the ability to interpret complex payroll data and generate insightful reports
   </strong>
  </li>
 </ul>
 <p>
 </p>
</div>


Payroll Associate manager

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Permanent WAH</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Dallas - TX
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>10-15-2025</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF34731E</div></div>
</div></div></div><p></p><div><div><div><p>Company Description:</p>
<p><i>As a digital transformation company - and </i><b><i>Great Place to Work</i></b><i> certified - Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world&rsquo;s most known brands in dozens of industries, including Banking &amp; Financial Services; Insurance; Communications, Media &amp; Entertainment; Healthcare; Retail &amp; Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality &amp; Logistics; and Mortgage Services, helping them to better support and serve their customers.</i>
</p></div><div><p>Job Description:</p>
<p>In this role, you will handle maintenance, collection and liquidation activities for an assigned portfolio of accounts. This will include handling a variety of customer inquiries, analyzing payment history/notes, and communicating statuses to customers. Our hours of operation are Monday-Friday, 7AM-7PM CST (no weekends)</p>
<p>To help you achieve success, you will work with leading technologies and systems and have a dedicated team of leaders and peers to support you. You will also receive:</p>
<ul><li>Competitive rate of $14/hour</li>
<li>Medical, dental and vision benefits</li>
<li>Paid training &amp; generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)</li>
<li>Additional pay incentives as well as monthly rewards &amp; recognition programs</li>
<li>Advancement opportunities &ndash; 80% of our frontline leaders have been promoted from within</li>
<li>Employee Discounts</li>
<li>EAP &amp; Health and Wellness programs including a personal trainer dedicated to Sutherland</li>
</ul></div><div><p>Qualifications:</p>
<ul><li>Excellent verbal and written communication skills and are a strong multitasker</li>
<li>Strong attention to detail</li>
<li>Drive to solve problems and meet goals</li>
<li>Familiarity with Microsoft Office tools</li>
<li>Experience in customer service</li>
<li>High school diploma or equivalent</li>
</ul><p><b>We will provide equipment, but to work from home, you must have:</b>
</p><ul><li>Excellent Internet connectivity:</li>
<li>Internet access speeds of 2 Mbps upload and 10 Mbps download &ndash; the faster the better!</li>
<li>Hardwired internet access - wireless and/or satellite Internet Service Providers are not compatible with our systems.</li>
<li>Productive, quiet and distraction-free, secure place to work.</li>
A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.<br>
<li>
</li>
</ul></div><div><p>Additional Information:</p><p><br>
</p><p></p><p>EEOC and Veteran Documentation<br>
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.<br>
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all<br>
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.<br>
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.</p></div></div></div></div><p></p>

Customer Service Representatives- Remote

<div>
 <p>
  <strong>
   Position: Account Manager
  </strong>
 </p>
 <p>
  <strong>
   Location: Dammam, Saudi
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
 </p>
 <p>
  <strong>
   <u>
    Job Description
   </u>
  </strong>
 </p>
 <p>
  1. Experience in Large Accounts handling multiple stakeholders
 </p>
 <p>
  2. Expertise in handing System integration (SAP/ERP /Oracle) and License Engagements
 </p>
 <p>
  3. Oil and Gas, Energy and Utilities industry only
 </p>
 <p>
  Minimum 10 Years of Experience
 </p>
</div>


Account Manager

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  The Partnership Consultant is responsible for identifying, developing, and managing strategic partnerships that drive the company&rsquo;s digital growth and market presence. The role involves building strong relationships with key industry players, structuring partnership contracts, and ensuring mutually beneficial collaboration models aligned with the company&rsquo;s strategic objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Identify and evaluate potential partners within the digital ecosystem (technology providers, telecom operators, system integrators, digital platforms, etc.).
  </li>
  <li>
   Develop partnership strategies that align with the company&rsquo;s business goals and growth roadmap.
  </li>
  <li>
   Lead the structuring, negotiation, and execution of partnership agreements, MoUs, and joint initiatives.
  </li>
  <li>
   Work cross-functionally with legal, finance, and operations teams to ensure compliance and smooth execution of partnership terms.
  </li>
  <li>
   Monitor and assess partnership performance, ensuring value delivery and alignment with KPIs.
  </li>
  <li>
   Build and maintain strong networks with key stakeholders across the public and private sectors.
  </li>
  <li>
   Analyze market trends and competitor partnerships to identify new opportunities and risks.
  </li>
  <li>
   Support in preparing business proposals, presentations, and financial models for potential collaborations.
  </li>
  <li>
   Represent the company in partnership meetings, forums, and industry events.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Economics, or related field (Master&rsquo;s degree or MBA preferred).
  </li>
  <li>
   8&ndash;10 years of experience in partnership management, business development, or strategic alliances within
   <strong>
    digital or technology companies
   </strong>
   .
  </li>
  <li>
   Proven experience in
   <strong>
    structuring and negotiating partnership contracts
   </strong>
   and managing complex stakeholder relationships.
  </li>
  <li>
   Strong understanding of the Saudi digital transformation landscape and Vision 2030 initiatives.
  </li>
  <li>
   Experience in working with government entities, private sector partners, and global technology firms.
  </li>
 </ul>
 <p>
 </p>
</div>


Partnership Consultant / Business Development Consultant

Join Sutherland and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Sutherland

ABOUT_COMPANY

Payroll Associate manager

Customer Service Representatives- Remote

Account Manager

Partnership Consultant / Business Development Consultant