Qureos Mentor

Syneos Health Commercial Solutions

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success. The company translates unique clinical, medical affairs, and commercial insights into outcomes that address modern market realities, making a significant impact on patient health globally.

<div>Description
You&rsquo;re a proactive problem-solver and have the ability to make customers feel like your friend.
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel.
This role will work on a hybrid schedule, 2 days in our Morrisville, NC office and 3 days remotely.
You will:<ul><li>
Provide timely and accurate responses to inbound calls, emails, and other communications from customers</li><li>
Build rapport and establish positive relationships with patients by actively listening, empathizing, and demonstrating a strong understanding of their needs and concerns</li><li>
Identify and resolve patient issues or escalate to appropriate internal teams as needed</li><li>
Maintain detailed and accurate records of patient interactions and transactions in our contact center software system</li><li>
Adhere to all relevant policies, procedures, and regulations related to pharmaceutical contact center operations, including data privacy and security requirements</li></ul>
Essential Requirements:<ul><li>
High school diploma or equivalent</li><li>
1-3 years&rsquo; experience in customer service, call center operations or related fields</li><li>
Strong verbal and written communication skills, with the ability to communicate complex information clearly and effectively to diverse audiences</li></ul>
Desired Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
Experience in the pharmaceutical or healthcare industry</li><li>
Willingness to work flexible hours, as needed</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
7485 
400002491</div>

Hybrid Patient Support Specialist

<div>
 
 Description
 
 
 
 
 At Syneos Health, we challenge the status quo, we collaborate to deliver solutions, and we are passionate about changing lives&hellip;
 
 
 
 
 We are looking for a talented individual to join our team as a Virtual Sales Specialist.
 
 
 
 The Virtual Sales Specialist implements the client's marketing plan by delivering proficient sales presentations to a defined list of current and prospective customers. In the assigned territory, the VSS will plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. Administration of territory information and compliance to reporting and regulatory requirements is imperative.
 
 
 
 In this exciting opportunity, you are a great fit if you can&hellip;
 
 
 
 <ul>
 <li>
 Execute client-directed outbound calls, emails, and virtual strategic interactions with assigned targets and prospective customers to deliver effective sales presentations.
 </li>
 <li>
 Clearly articulate the clinical benefits and value of the product to HCPs and office staff using educational resources and support materials virtually.
 </li>
 <li>
 Foster trust and credibility through consistent, professional communication in a virtual setting with HCPs and office staff.
 </li>
 <li>
 Develop deep product &amp; competitor knowledge, as well as understanding local &amp; regional market trends for virtual territory.
 </li>
 <li>
 Focus on total office support staff to drive product value by ensuring the office staff has the appropriate tools.
 
 
 </li>
 </ul>
 
 You are a great fit if you have&hellip;
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree minimum required
 </li>
 <li>
 0&ndash;1 years of business-to-business or pharmaceutical/healthcare sales experience
 </li>
 <li>
 Demonstrated history of documented &amp; consistent achievement of sales performance
 </li>
 <li>
 Strong understanding of medical and scientific concepts, with the ability to quickly learn and convey complex product information to healthcare professionals.
 </li>
 <li>
 1+ years of virtual/inside sales experience is strongly preferred
 
 
 </li>
 </ul>
 At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
 
 
 
 Why Syneos Health?
 
 Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
 
 
 Work Here Matters Everywhere | How are you inspired to change lives?
 
 
 
 Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
 
 
 
 At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
 
 
 400004725
</div>

Virtual Pharmaceutical Sales Representative

<div>Description
You provide the vision, set the pace and inspire success.
In this role, you will drive achievement of key business objectives, specific to contract requirements. The Field Talent Manager supports all aspects of the co-employment agreement to include interviewing and hiring, aligning strategic perspectives, coaching core behaviors, financial and administrative oversight, and all aspects of employment to include performance management solutions.
You will:<ul><li>
Assist the National Business Director (NBD) in building key stakeholder relationships with client leadership and Syneos Health operational support staff, as appropriate</li><li>
Support client sales leadership in sales and marketing direction, as appropriate to align core behaviors and field impact</li><li>
Assist NBD in cultivating an environment of open communication where employee contributions are valued and considered an integral part of the organization</li><li>
Support, monitor and document field sales representative performance and appropriately communicate with human resources, representative and client personnel</li><li>
Observe and deliver feedback and coach representatives, as appropriate, including verbal and/or written feedback to representatives and client manager</li></ul>
Essential Requirements:<ul><li>
Bachelor&rsquo;s degree, preferably in Business Management or Human Resources Management</li><li>
5-7 years&rsquo; minimum pharmaceutical sales management experience or 4 years&rsquo; minimum human resources management experience with a strong focus in employee relations, coaching and recruiting</li><li>
Experience in coaching for performance improvement including implementation of progressive discipline as it relates to sales or other performance objectives</li><li>
Valid driver's license with ability and willingness to accommodate overnight travel up to 30%</li></ul>
Desired Requirements:<ul><li>
Successful track record of recruiting and selecting top talent</li><li>
High level of initiative, accountability, and ownership for achieving results and surpassing objectives</li><li>
Demonstrated team building and leadership skills</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
 Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400005211</div>

Field Talent Manager

<div>Description
You have what it takes: a competitive drive coupled with exceptional sales ability.
In this role, you will be an integral part of a nationwide sales team developing and managing an assigned territory. You'll partner with a leading pharmaceutical company one of Syneos Health's long-term clients and most robust relationships. You will:<ul><li>
Proactively demonstrate and promote client&rsquo;s products to targeted and non- targeted physicians and healthcare professionals in territory and develop an appropriate territory business plan to influence their prescribing decisions for the appropriate patient</li><li>
Develop and maintain relationships with influential customers in the territory to enhance company and/or product loyalty and build the client&rsquo;s brands</li><li>
Utilize defined selling model by obtaining maximum commitment from customers on every call to impact positive territory engagement results</li><li>
Leverage understanding of clinical studies and managed care to consult, influence and maintain customer relationships. Customize discussions with physicians based on their needs</li></ul>
Essential Requirements:<ul><li>
Bachelor&rsquo;s degree</li><li>
2 years&rsquo; pharmaceutical, medical device, medical diagnostic sales or business to business sales experience</li><li>
Valid driver's license and the ability to travel as necessary, including overnights and/or weekends</li><li>
Must live within territory or within territory boundaries.</li></ul>
Desired Requirements:<ul><li>
Appropriate disease state experience (respiratory, immunology, diabetes, etc.)</li><li>
Documented history and proven track record of sales success</li></ul>
The annual base salary for this position ranges from $75,000 - $98,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate&rsquo;s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400002465</div>

Professional Pharmaceutical Sales Representative

<div>Description
You are an expert facilitator: you open doors, foster communication, and bridge the gap.
The Patient Access Liaison (PAL) will support Syneos Health and Johnson &amp; Johnson partnership in promoting CAPLYTA, managing designated accounts across an assigned geography.
The Patient Access Liaison will execute the collaborative territory strategic plan through partnership with internal and external stakeholders, which may include sales, market access, and other collaboration partners. Responsibilities include ensuring understanding of reimbursement process, field reimbursement services, and patient support programs. The Patient Access Liaison will also work on patient-level reimbursement issue resolution.<ul><li>
Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.)</li><li>
Collaborate with field support team members such as sales representatives and key account managers and serve as reimbursement expert for the local team</li><li>
Act with a sense of urgency to address critical access and affordability issues for patients</li><li>
Analyze reimbursement and access issues and act as the local access and reimbursement resource for other field force personnel and region management</li><li>
Proactively provide approved education to defined accounts within a given territory on matters related to reimbursement, access and coverage to facilitate appropriate patient access</li><li>
Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training</li></ul>
Along with demonstrated initiative, resourcefulness and a results-oriented mindset, the ideal candidate has:<ul><li>
BA/BS degree required</li><li>
4+ years of pharmaceutical, biotech, or medical device experience</li><li>
2+ years of experience in reimbursement is required</li><li>
Neurology/CNS disease experience is required</li><li>
Ability to solve access issues related to both specialty pharmacy and medical benefit products</li><li>
Strong written, verbal, and interpersonal skills required</li></ul>
The annual base salary for this position ranges from $155,000 to $160,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400005588</div>

Patient Access Liaison

<div>Description
At Syneos Health, we challenge the status quo, we collaborate to deliver solutions, and we are passionate about changing lives&hellip;
We are looking for a talented individual to join our team as a Virtual Sales Specialist.
The Virtual Sales Specialist implements the client's marketing plan by delivering proficient sales presentations to a defined list of current and prospective customers. In the assigned territory, the VSS will plan and organize activities to ensure regular and consistent coverage of the territory according to a plan of action. Administration of territory information and compliance with reporting and regulatory requirements is imperative.
In this exciting opportunity, you are a great fit if you can&hellip;.<ul><li>
Execute client-directed outbound calls, emails, and virtual strategic interactions with assigned targets and prospective customers to deliver effective sales presentations.</li><li>
Clearly articulate the clinical benefits and value of the product to HCPs and office staff using educational resources and support materials virtually.</li><li>
Engage HCPs to educate, identify patients, and qualify leads.</li><li>
Foster trust and credibility through consistent, professional communication in a virtual setting with HCPs and office staff.</li><li>
Develop deep product &amp; competitor knowledge, as well as understanding local &amp; regional market trends for virtual territory.</li><li>
Support office staff by ensuring they have appropriate tools and approved materials to enable compliant product education and engagement.</li><li>
Complete a pre-call plan as well as a post call analysis that allows for optimal activity and appropriate record keeping.</li><li>
Enable compliant sampling of products through e-signature capabilities.</li><li>
Use disease state, product and market knowledge, analyze data and compliantly engage with potential customer accounts to prospect new leads.</li></ul>
You are a great fit if you have&hellip;<ul><li>
BA/BS minimum degree required</li><li>
Minimum 3+ years of specialty pharmaceutical sales experience, preferably in rare disease</li><li>
1+ years of demonstrated success in a virtual/inside sales environment, with experience conducting educational sessions with HCPs</li><li>
Proven ability to drive business outcomes &amp; meet/exceed sales &amp; engagement metrics</li><li>
Ability to learn quickly &amp; apply disease state &amp; product knowledge to promote products in a highly compliant manner</li><li>
Self-motivated, results-driven, &amp; highly organized</li><li>
Strong CRM proficiency and comfort with digital sales tools</li><li>
Expert selling skills, strong verbal and written communication skills, with the ability to present complex information clearly and effectively</li><li>May require occasional travel to National or Regional Sales Meetings</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
The annual base salary for this position ranges from $80-87k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate&rsquo;s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400005030</div>

Virtual Pharmaceutical Sales Specialist

<div>Description
You have what it takes: a competitive drive coupled with exceptional sales ability.
The HIV Sales Specialist is part of a nationwide sales team and drives customer engagement by identifying needs and delivering tailored solutions that support healthcare professionals with approved resources in a given territory. This role ensures effective execution of customer strategies while demonstrating professionalism, leadership, and mastery of core Field Sales competencies to achieve business impact. 
You will:<ul><li>
Meet and/or exceed performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customers</li><li>
Deliver specific presentations for the HIV product to appropriate health care professionals in both the clinic/office and hospital settings by utilizing approved messaging and resources</li><li>
Effectively utilize and manage all approved resources to optimize customer engagement</li></ul> 

Essential Requirements:<ul><li>
Bachelor&rsquo;s Degree or 4+ years of the following equivalent experience:<ul><li>
Professional sales experience</li><li>
Experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices)</li><li>
Military Experience</li></ul></li><li>
5+ years pharmaceutical sales experience with a proven track record of success</li><li>
Proven experience selling in an institutional setting and the ability to navigate throughout complex accounts</li><li>
Valid driver's license and the ability to travel as necessary, including overnights and/or weekends</li><li>
Must live within territory or within territory boundaries</li></ul> 

Desired Requirements:<ul><li>
3+ years specialty sales experience, preferably in infectious or rare disease, immunology, or oncology</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.
#North 
400002488</div>

Specialty Pharmaceutical Sales Representative

Join Syneos Health Commercial Solutions and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.