Qureos Mentor

TaskUs

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 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
 
 
 
 English Customer Care Specialist
 
 
 
 What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.
 
 
 
 Responsibilities
 
 
 
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 Experience in technical-based customer assistance through chat, and email
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 Previous experience dealing with the challenges faced in a customer-focused role
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 Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
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 Problem-solving and critical thinking skills
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 A passion for problem-solving with the customer's interest and satisfaction being the primary goal
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 Social Media Savvy
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 Ability to effectively and correctly communicate verbally and in written format
 
 
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 </ul>
 
 Role Requirements
 
 
 
 <ul>
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 English (B2/C1) speaking and writing
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 Great communication skills, written and oral
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 Demonstrate strong abilities to work independently and as a remote team player
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 Must be adaptable and flexible, demonstrating abilities to work with process and information changes
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 Must be willing to participate in a background screening
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 Proven customer communication experience (E-mail &amp; chat)
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 Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
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 Willing to learn new skills in a brand new industry within the market
 
 
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 </ul>
 
 About Us
 
 
 
 We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people. TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 52,000 employees around the world with offices across Egypt, the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer.
 
 
 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
 
 
 TaskUs is an Equal Opportunity Employer
 
 
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2505_5883
 
 
 Posted At: Fri Aug 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
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English Customer Support (Non-Voice)

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 
 Talent Acquisition Operations Coordinator (Egypt)
 
 
 
 Position Overview: The Talent Acquisition Operations Coordinator sits within the Talent Acquisition Operations Team, focusing on supporting administrative and operational tasks to support candidate onboarding and offboarding processes and activities. The Talent Acquisition Operations Coordinator collaborates with various stakeholders to facilitate operational efficiency and contribute to the overall success of the talent acquisition function
 
 
 
 Key Responsibilities
 
 
 
 
 Administration:
 
 Manage the administrative tasks related to candidate onboarding, including document collection and processing, background verification and contract management; Facilitate the printing of contracts and associated documentation to support hiring of candidates;
 
 
 
 Candidate engagement:
 
 Conduct contract signing sessions with new hires engaging directly with candidates using multiple channels to support in their onboarding journey; ensure the timely return of all relevant documentation and information required to complete onboarding activity;
 
 
 Social Insurance registrations: Responsible for social insurance registration activity and collaboration with external vendors;
 
 
 
 Data Management
 
 : Support filing and archiving through management of candidate and employee data within the Digital and manual archives, applicant tracking system (ATS) and/or other relevant systems. Update and maintain accurate records, ensuring data integrity and confidentiality;
 
 
 
 Offboarding
 
 : Support with onboarding activity ensuring completion of relevant documentation, relevant reporting and maintenance of records;
 
 
 Compliance Support: Assist in ensuring compliance with applicable labor laws, regulations, and company policies within the talent acquisition function. Contribute to the maintenance of compliance-related documentation and assist with audits, as needed;
 
 
 
 Team Collaboration
 
 : Collaborate closely with talent acquisition team members and other stakeholders including payroll and HR to support overall talent acquisition objectives. Contribute to team projects and initiatives, providing assistance and support as needed; and
 
 
 
 Learning and Development:
 
 Actively participate in learning and development opportunities to enhance knowledge of talent acquisition operations, HR processes, and related systems and technologies.
 
 
 
 Experience, Knowledge &amp; Skills
 
 
 
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 Strong administration experience - previous experience in similar role desirable
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 Strong organizational skills with attention to detail.
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 Excellent communication and interpersonal skills.
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 Experience in a fast-paced, volume based, dynamic environment.
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 Basic computer literacy and proficiency in MS Office (Word, Excel, PowerPoint).
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 Familiarity with recruitment and/or HR systems and technologies is desirable.
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 Ability to handle multiple tasks and prioritize workload effectively.
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 Proactive attitude with a willingness to learn and contribute.
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 Demonstrated ability to work collaboratively in a team environment.
 </li>
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 Basic understanding of HR and talent acquisition concepts is beneficial.
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2512_17157
 
 
 Posted At: Mon Dec 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
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TA Operation Coordinator

Join TaskUs and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

TaskUs

ABOUT_COMPANY

English Customer Support (Non-Voice)

TA Operation Coordinator