Qureos Mentor

Techsurge Pvt. Ltd.

Processing of Centralized Accounts Management Unit (CAM) activities to ensure that Policies, Procedures and delivery standards are met which ultimately should reflect in satisfactory Audit Rating and acceptable level of customer satisfaction.Review account opening forms and other relevant documents to set up/maintenance of PVT/SME customers.Review, verify and process customer requests for Online banking products and services through internet and Mobile phone in order to protect bank risk and ensure error free set up.Activate and process all types of accounts and Online banking products and services efficiently to provide value added services and support to marketing and sales teams.Adherence to the defined SLA and Productivity.To process cases with 99% accuracy.Skills and Experience:Required Experience is Fresh to 1 Year.Comprehensive knowledge of PVT/SME Activities and Online Banking Products and Services through internet and Mobile phones, Banks Policy, Procedures, Local / international rules and regulations.Conversant with operating systems, systems and procedures, branch related functions.Strong inter-personal, problem solving communication, analytical.Capable of handling multiple task.Job Type: Full-timeWork Location: In person

Associate Retail Operation Banking - Remote

Assist the ORM team in maintaining and updating the risk register by identifying risks related to IT systems, cybersecurity, digital banking platforms, APIs, and cloud infrastructure.Support the team in conducting technology-related risk assessments and documenting potential threats and controls in collaboration with IT and business stakeholders.Provide technical input in evaluating operational risks arising from digital transformation initiatives, new systems, and change management activities.Help analyze incidents and near misses with technology implications, supporting root cause analysis and formulation of mitigation strategies.Contribute to the preparation of risk dashboards and RCSA reports with a focus on technology risks for review by senior risk committees.Coordinate with IT and Information Security teams to collect and consolidate inputs for risk assessments and monitoring key risk indicators (KRIs) related to technology.Assist in mapping risks related to technology vendors and third-party services, ensuring their inclusion in risk registers and control assessments.Operating Environment, Framework and Boundaries, Working Relationships: Support the ORM team in adhering to regulatory guidelines, internal frameworks, and Mashreq Group standards concerning operational risk and technology risk.Work under the guidance of senior ORM staff on technology-related queries and tasks.Problem Solving:Assist in identifying potential vulnerabilities in IT systems or digital services and propose possible mitigants to the ORM team.Support in interpreting and documenting complex technical risk areas for integration into the operational risk framework.Decision Making Authority &amp; Responsibility:Acts under the supervision of the ORM Team; not a decision-making role but provides technical insight to inform ORM-led decisions and actions.Skills and Experience:Experience: 2&ndash;4 years in IT risk, information security, audit, or operational risk roles in banking or fintech.Education: Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or related field.Strong understanding of IT infrastructure, cybersecurity principles, cloud computing, and digital systems.Good analytical and communication skills; ability to explain technical risks in a business context.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Business Analyst - Operational Risk Management

Build and lead the development and delivery of the Corporate Digital Banking technology strategy in partnership with GTB Product Owners and other technology teams.Technical Owner of Corporate microservices based API Banking and Host to Host application platform.Strong understanding of the Microservices development and delivery.Experience in the Microservices development and API Banking.Domain Expertise of Corporate Transaction banking; expert knowledge and exposure of Banking applications/platforms; expertise and hands on experience to facilitate technology solution delivery for the bank especially in CIBG function.Strong technical skills, can cut across multiple groups in a large and complex structured IT setup, specifically act as a bridge between business and technology for high quality delivery of solutions that meet business goals and requirements.Provide cost effective, business friendly and quality technology solutions which should ensure scalability and stability.Influence senior business stakeholders and vendors for technology deliverables and stability. Resolve conflicts for resources (hardware, environments, staff and time) based on priorities through out-of-the-box solutions.Required Skills and Experience:8 to 10 Years&rsquo; experience in experience with Corporate Global Transaction Banking in the area of Corporate ERP - Host to Host, API integrations.Strong business orientation so that users requirements are comprehended.Strong application functional and architecture knowledge with a focus on, both, delivering change and managing applications for stability.Good oral and written communication skills, ability to articulate IT benefits.Strong Program management and general management skills and ability to lead a diverse and senior and junior staff in his teams.Financial planning and negotiation skillsStrong knowledge of application development, maintenance and support.Knowledge of operation systems, controls and utilities.Experience of managing complex banking programs / projects.Cross border team management experience.Advanced vendor management and stakeholder skills.Expert commercial awarenessOpen Banking expert, and extensive experience in product management and/or payments overall. Experience at an Open Banking company / Bank preferred.Must have technical skills - Java 8 and above, Oracle Database, Oracle PLSQL, REST services, SOAP web services, Oracle Web-logic, nodeJS, JQuery, Knockout JS.Expert understanding of industry standards, platforms and tools to drive technology strategy for the Global Transaction BankingExcellent command of both written and spoken EnglishJob Type: Full-timeWork Location: In person

Technical Delivery Manager

Do detailed requirements gathering and impact check though meetings/face to face discussions if needed.Prepare functional specifications and obtaining sign offs from all stake holders.Work on the project timelines and communicate that to stakeholders. Agile methodology is preferred.Development of IVR applications using Avaya OD. Inbound and outbound IVR applications development (POM).Conducting Unit testing, SIT for the changes.Ensure User Acceptance Test (UAT) cases are signed off prior to fixes movement to production.Support production deployments and work on production service tickets within defined SLA.Monitor application performance and ensure that Open issues are addressed as per SLAs agreed.SLA adherence w.r.t, service calls quality, timelines and aging.Updation of SOPs.Perform call analysis to identify root cause of reoccurring service degradation issues.Production system monitoring and system Capacity PlanningProduction environment periodic DR Planning. Ensure Disaster Recovery (DR) environments are synchronized and available with maintained unit level recovery documentation.Perform incident reporting and work on Root Cause Analysis (RCA), including recommendations and plan for agreed action.Ensure systems (hardware and software) in all environments meet security baseline standards.Participate in audit and other compliance activities as assigned and complete action items for mitigation and rectification.Ensure all processes adhere to internal standards set as part of Quality &amp; Audit, Infrastructure Management Guidelines.Backend developer who understands REST and micro service architectures to develop applications.Deploy applications on cloud and follow CI/CD efficiently.Write both unit and integration tests, and develop automation tools for daily tasks.Challenge ideas and opinions to avoid pitfalls and inefficient solutions.Technical Requirements:Strong technical knowledge on Avaya IVR and Java (6+ years&rsquo; relevant experience).Development by using Avaya orchestration designer, v7 and above.Avaya Experience Portal (AEP) (6 years&rsquo; experience).MPP and EPM &ndash; Hands on experience and Core Java.Proactive Outreach Manager (6+ year experience)Media Processing Platform (MPP/EPM/VPMS)SQL Server 2012 or greater.Apache Tomcat V 9 +Basic knowledge of Unix and hands on experience.SOAP/REST and Web services knowledge.Kubernetes, Azure tools, Sprint Boot, Microservice architecture , Docker, Java, REST API developments.Required Experience and Skills:Minimum 7-8 years&rsquo; Experience as IVR applications developer. Production Support experience if any will be added benefit.Knowledge on Banking business and products.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Manager IVR Cloud Governance

Conduct system analysis and development in response to user requirements, project involvement or changing technologies.Design and develop information technology solutions making specific determinations about system performance.Prepare/verify production transfer documentation.Monitor applications to ensure adequate system resources to process at production standards.Follow up and co-ordinate with internal teams for SIT, UAT support and Production Rollout.Perform root cause analysis (RCA) arising from production system disruption and gather required information and logs from the system for investigation.Deploy bug fixes in test environment and perform SIT.Get the fix tested by users and take appropriate actions to move the change in Production.Coordinate with DBA Team for re-indexing, health monitoring activities as per the system DB requirements.Coordinate with Command Center team to setup proactive alerts to prevent the incidents.Coordinate with associated teams for Security/OS/DB patches in development environment and conducting the adequate testing before releasing the same patches to production environment.Manage the production service tickets, incidents and prepare the RCA documents.Member of the development/implementation team (including offshore) working on assigned tasks, project activities and IT initiatives.Co-ordinates with members and other functional teams and provides oversight for deliverables from offshore.Work with team members participating in shadowing and training activities.Adhere to information controls and security frameworks/procedures, including change and incident management process.Provide general administrative support to the team, including, meetings, knowledge transfer and activity reporting.Required Skills and Experience: 6-8 years programming and support experience with 5+ years of project work and team &amp; stakeholder management in a relevant domain.Good knowledge of Online Banking, Payments, and Wallet domains.Good knowledge of Microservice Architecture, DevOPS Pipelines.Good knowledge of Azure Cloud Solutions and Deployment process.Ability to work on Oracle, SQL Server PL-SQL knowledge mandatory.Good knowledge in Core Java with external systems integration like DB/Web services/Restful.Good knowledge in Apache/Tom cat or any other web server.Good knowledge in J2EE/SPRING BOOT/ JRE/.Net and VXML.Good knowledge in client browsers and configurations.Ability to review, understand system documentation.Good verbal and written communication including ability to prepare system documentation.Ability to interpret solution documentation and identify areas of concern and recommend approach.Computer Science degree or equivalent.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Manager SMS Channel

Develop and maintain cloud governance frameworks and standards that align with the organization's objectives, values, and risk appetite.Monitor and evaluate the compliance and performance of cloud services and solutions against the established cloud governance criteria and metrics.Conduct regular cloud assurance audits and assessments to identify and mitigate cloud-related risks and issues, and report on the findings and recommendations.Provide cloud governance training and awareness to cloud project teams and stakeholders, and promote the adoption of cloud best practices and standards.Collaborate with cloud service providers, vendors, and partners to ensure that the cloud contracts and agreements meet the organization's cloud governance requirements.Research and stay updated on the latest cloud trends, technologies, regulations, and standards, and provide insights and feedback to the Cloud CoE leadership and team.Identify, assess, and mitigate risks associated with cloud operations, including data security, privacy, and continuity risks.Develop risk management strategies and ensure they are integrated into the cloud governance framework.Work with internal and external auditors to ensure cloud risks are identified and addressed.Develop and implement cloud assurance processes to continuously monitor and improve cloud security and compliance posture.Provide assurance that cloud environments are aligned with the organization's risk appetite and regulatory requirements.Required Skills and Experience:At least 5+ years of experience in cloud/IT governance, Risk Management, compliance, or assurance, preferably in a BFSI domain or a large and complex organization and with focus on Cloud.Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience.Strong knowledge and understanding of cloud computing concepts, architectures, services, and solutions, and their implications on security, privacy, and compliance.Proficient in cloud governance frameworks and standards, such as ISO/IEC 27017, NIST SP 800-53, CSA CCM, and COBIT.Experience in conducting cloud audits and assessments, using tools and methodologies such as AWS Audit Manager, Azure Security Center, and CSA STAR.Certifications in cloud governance, compliance, or assurance, such as AWS Certified Cloud Practitioner, Azure Fundamentals, or CSA Certificate of Cloud Security Knowledge (CCSK), are preferred.Strong understanding of global regulatory frameworks and compliance requirements.Excellent analytical and problem-solving skills, with the ability to assess complex cloud environments.Proficiency in risk management and auditing tools.Apply at hr@techsurgeinc.com (Please Mention the Position in the Subject Line)Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Manager Cloud Governance

Lead the development actives in coordination with Vendor for vendor base application and ensure all the deliveries are as per technology requirement.Ability to understand business requirements and translate it into technical specification and implementation.Planning and estimating for the projects, change requests etc. and tracking the same.Prototyping and researching alternative implementation strategiesParticipate / Review Technical Architecture documentation when TSD approaches their development.Reporting daily status of the assigned tasks to Team leadsGetting the inspections/reviews done as per the planCollect data and analyze metrics related to the business requirement.Prepare the test plan for the application enhancementsShould have experience in defining and implementing test cases using Mock LibrariesShould have experience in guiding the team for development in line with project specifications.Review/verify project documentations BRD, FSD, TSD, Production transfer documentation, SOPs, backup and rollback plans: Review test results.Deploy bug fixes in test environment and perform SIT, Participating in code reviewsPerforming maintenance on the existing code baseGet the fix tested by users and take appropriate actions to move the change in Production.Ability to manage more than one application as primary and secondary ownerMake sure Application and infrastructure maintenance servers are patched according to patch management cycle.Make sure required proactive alerts are identified and configured on application and infrastructure.Adhere audit, lean, ISG and other procedure defined in the organization.Required Skills and Experience:8+ years of experience relevant to MS Dynamic CRMStrong knowledge of C#, ASP.Net, React JS, JavaScript, JQuery, TypeScript, HTML, MSSQL, SSIS, Web &amp; WCF Services (SOAP and REST), WEB APIsMust have strong knowledge of customization and configuration in MSCRM application and entitiesStrong understanding of Dynamic CRM Solution managementStrong technical knowledge in Microsoft Dynamic CRM application&rsquo;s Sales and Service Modules on Online and On Prem VersionsMust have strong knowledge to write the MSCRM plugin, workflow, form customizationStrong ability to write Web Services, WFC Services, Rest APIs, Web APIs on .Net PlatformMust have experience in SQL Server Integration Service and ability to work on Windows ServicesMust have ability to work on .Net based application and componentsJob Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Manager CRM

Must have experience in Solarwind, Appdynamics and PRTG.Must have familarity with the concepts of Command Center, Network Operations, Alert Management, Major Event Management, L1 Server / Network Management, Notifications and Escalations.Design, implement, and maintain networking systems to support company operations.Conduct regular assessments of network security and recommend enhancements as needed.Monitor network performance and recommend adjustments to meet changing business needs.Collaborate in the planning and execution of network infrastructure upgrades and expansions.Anomaly Detection: Identify unusual patterns or behaviors that may indicate a security threat or breach.Threat Detection: Use various tools and techniques to detect potential threats and vulnerabilities in the system.Incident Response: Execute and follow incident response plans when a security incident occurs, including containment, eradication, and recovery steps.Incident Reporting: Document security incidents and provide detailed reports on findings, impacts, and remediation efforts.Skills, Knowledge and Experience:Required Experience is 2-5 Years.Good Knowledge on Enterprise Monitoring Tools (eG, Appdynamics, Elastic, -Arcsight, Sentinel, SolarWinds, BMC).Good knowledge on Windows &amp; Unix operating systems.Good knowledge on Networking concepts and Administration.Good Knowledge of CLOUD concepts.Job Type: Full-time

Network Operations CenterEngineer (NOC) - Onsite Karachi

Extensive knowledge and solid troubleshooting experience in the following areasRAC, ASM, Exadata, Performance tuning, Data Guard (Physical/Logical and actve data guard ), DG Broker, Mongo DB, PostGress SQL &amp; My SQL.Very thorough and clear understanding of Oracle Database Architecture including the latest version or Oracle.Experience in handling complex database recovery scenariosExperience in troubleshooting various installation and patching issuesExperience in Oracle engineered systems like ExadataExperience in Oracle database migration from 11g to higher versionExperience in any one Cloud technologiesExcellent written and verbal communication skills.Ability to work under pressure quick thinking and remaining calm during stressful situations.Willingness to work in shifts and on weekends .Ability to quickly grasp complex technical issues.Appetite to learn new technologies and constantly improve technical skills.Required Skills and Experience:Extensive knowledge and solid troubleshooting experience in the following areasRAC, ASM, Exadata, Performance tuning, Data Guard (Physical/Logical and actve data guard ), DG Broker, Mongo DB, PostGress SQL &amp; My SQL.Very thorough and clear understanding of Oracle Database Architecture including the latest version or Oracle.Experience in handling complex database recovery scenariosExperience in troubleshooting various installation and patching issuesExperience in Oracle engineered systems like ExadataExperience in Oracle database migration from 11g to higher versionExperience in any one Cloud technologiesExcellent written and verbal communication skills.Ability to work under pressure quick thinking and remaining calm during stressful situations.Willingness to work in shifts and on weekends .Ability to quickly grasp complex technical issues.Appetite to learn new technologies and constantly improve technical skills.Sound understanding on ITIL process for change, incident and problem management.Well versed with project management methodology.Certifications like PMP, Prince (desirable)Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Manager Database Support

Onsite QatarOpenShift Expertise:8+ years of experience with Red Hat OpenShift for deploying, managing, and scaling containerized applications.Strong knowledge of OpenShift concepts, such as Pods, Deployments, StatefulSets, ReplicaSets, and Namespaces.Hands-on experience with OpenShift CLI, Operators, and OpenShift templates.Java Microservices Development:5+ years of experience in Java development with expertise in building, deploying, and maintaining Java-based microservices (Spring Boot, Quarkus, Micronaut).Familiarity with RESTful APIs, messaging queues (Kafka, RabbitMQ), and databases in the context of microservices.Containerization and Orchestration:Proficiency in Docker for containerizing Java applications and Kubernetes (or OpenShift) for container orchestration.Strong experience with Helm charts, Kubernetes manifests, and OpenShift templates for deploying microservices.CI/CD Tools:Experience setting up and maintaining CI/CD pipelines using tools such as Azure Devops, or similar.Knowledge of integrating code repositories (e.g., GitHub, GitLab) with OpenShift for automated builds and deployments.Infrastructure as Code (IaC):Experience with Terraform, Ansible, or Helm for managing infrastructure and deployment automation.Ability to manage and version infrastructure components as code for reproducibility and scaling.Monitoring and Logging:Experience with monitoring and alerting tools like Prometheus, Grafana, ELK stack, or OpenShift's native monitoring tools.Proficiency in setting up centralized logging and performance metrics to monitor containerized applications in OpenShift.Security and Compliance:Strong understanding of container security best practices and tools (e.g., Kubernetes security, OpenShift security policies, container scanning).Ability to ensure secure deployments and compliance within the OpenShift.Required Skills and Experience:Minimum 8-12 years of experienced DevOps Expert with a strong background in OpenShift and Java microservices deployment and Azure Devops.Job Type: Full-timeWork Location: In person

Senior Devops Engineer

Support Datacenter Site Operations Production and DR sites.Support device mounting and installation, parts replacement, structured cabling, and labelling.Support WINDOWS, UNIX, SQL &amp; ORACLE platforms.Support Enterprise Backup, tape library and storage platforms.Support Enterprise Monitoring Tools.Support CCTV and access control systems.Required Skills and Experience:Required Experience is Experience &ndash; 7 to 10 years.Experience in supporting overall Datacenter requirements in on-premises and colocation sites, Site access and approvals, new device deployments, Site Capacity Management, DC facility availability, Regular PPM, and Testing&rsquo;s.Knowledge of Datacenter facility units, Datacenter standards.Knowledge of access controls and CCTV systems.Capable of managing technology services hosted in On-premises, cloud, and colocation sites.Exceptional Knowledge on various ITOPS Tools Products.Good knowledge of Windows &amp; Unix, Databases.Experience in hardware maintenance, structure cabling, parts replacement.Good Knowledge of CLOUD Concepts.Good knowledge of Business application concepts.Incident, problem and change management skills.Initiative-taking collaborator with a collaborative working style, capable of collaborating with a diverse team.Experience in maintaining inventory and reports.Apply at hr@techsurgeinc.com (Please Mention the Postion in the Subject Line)Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Assistant Manager Data Center

Drive the squad&rsquo;s test strategy and test efforts, e.g. taking initiative to automate where possible and coaching othersPerform end-to-end automated tests in relation to larger releases with external stakeholdersSit together with designers, SMEs and Product Owner while user stories are developed, bringing input and helping with the testing angleWork in an agile/scrum environment, meeting sprint commitments and contributing to the agile processMaintain traceability of testing activitiesEstimating effort for testing tasksDefining the test approach for each sprintExtracting test requirements for user storiesDesigning and creating test casesWrite and Executing test cases manually / automatedManual front end functional testing of applications &ndash; which includes system, integration, regression and end to end testing as well as exploratory testingCollaborate closely with developers, identifying, logging, prioritizing and verifying defects in a defect tracking systemManaging and maintaining the test environments and test dataFirst line support and root cause analysis of production issues and proactive, friendly, transparent and efficient support servicePlaying a key role in defining best practices for testing in an agile environmentContinuous improvement initiatives specifically with regard to qualityProduct risk mitigation thereby limiting defects in productionProject risk mitigation thereby ensuring a smooth deployment processManaging and maintaining the regression test suites (manual / automated)Carry out exploratory testing and Final sign-off of releasesRequired Skills and Experience:More than 3 years of experience in Quality Assurance field and/or as a Software DeveloperYou can program (we use Java/Python/JavaScript) or are interested in learning to program.Experience in Testing mobile Apps and automation using any frameworks.Exposure to writing basic SQL.Strong experience working with testing frameworks and tools similar to Selenium, Cypress, TestNG, Junit, Appium, Espresso, Postman, Rest Assured, jMeter etc.Understanding of CI/CD concepts and best practices including build and source control automation tools such as Jenkins, Git, MS Azure DevopsKnowledge of test automation, Mobile Testing, TDD, BDD, functional testing, SIT, regression testing, performance testing, GUI testing, web service testing, and browser compatibility testingSeveral years of experience within software development and knowledge of an Agile software development processGood understanding of auto-scaling software solutions and monitoring tools (Splunk)Good understanding of the E2E system landscapeExperience with API/Web Service testingJob Type: Full-timeWork Location: In person

Test Engineer SQA - Banking Remote

Banking Experience is Mandatory.Developing new user-facing features.Writing clean, efficient, and maintainable code using HTML, CSS, and JavaScript.Translating design mockups and wireframes into functional and visually appealing interfaces.Ensuring cross-browser compatibility and responsive design for different devices.Building reusable code components and libraries.Optimizing applications for speed and scalability.Ensuring page load times are fast and efficient.Improving website performance and responsiveness.Collaborating with UX/UI designers and back-end developers. Working with product teams to understand project requirements and user needs.Communicating technical feasibility of designs and potential challenges.Conducting thorough testing to ensure feature compatibility and responsiveness.Debugging and troubleshooting front-end issues.Ensuring the quality and stability of the UI.Required Skills:React Native + React JS, HTML, CSS, JAVA Script, Type Script. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Attention to detail and a passion for creating user-friendly experiences.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Front End Engineer

5&ndash; 8 Years of Total Experience in Hadoop Administration using either Hortonworks or Cloudera distributions. &ndash; Top priority3+ years of experience Big Data, Hadoop( tools like Hive, Zookeeper, Sqoop, Spark, YARN ), Data Lake, Microsoft SQL Server, Oracle, Unix platforms.Programming Languages: Proficiency in Spark or Python.SQL and Database Knowledge: Understanding of SQL (Structured Query Language) and familiarity with relational databases like MySQL, PostgreSQL,Oracle or Microsoft SQL Server. This includes the ability to write and optimize SQL queries.Linux/Unix Basics: Understanding of basic Linux/Unix commands and shell scripting for data processing and automationGood to have below skills.Data Integration and ETL: Familiarity with Extract, Transform, Load (ETL) processes and tools used to integrate data from various sources into data warehouses or data lakes.Data Cleansing and Preprocessing: Understanding of data cleaning techniques and data preprocessing to ensure data quality and consistency.Big Data Technologies: Basic knowledge of big data technologies, such as Hadoop, Spark, or Apache NiFi, and their role in processing and managing large-scale data.Version Control: Familiarity with version control systems like Git for collaborative development and code management.Data Warehousing Concepts: Understanding the fundamentals of data warehousing, including data aggregation, star schema, and data cube concepts.Data Formats: Knowledge of various data formats commonly used in data engineering, such as JSON, CSV, Parquet, Avro, etc.Basic Cloud Computing: Familiarity with cloud computing platforms like AWS, Azure, or Google Cloud, and the ability to work with cloud-based data storage and processing services.Data Visualization: Basic knowledge of data visualization tools like Tableau or Power BI,Qlik View to create visual representations of data.Basic Domain Knowledge in Banking/Finance area.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Assistant Manager Big Data Administrtator

Job Responsibilities:Design, develop, and implement SharePoint solutions, including custom web parts, workflows, and applications.Customize SharePoint sites using client-side development tools like JavaScript, React, SPFx (SharePoint Framework), and Power Automate.Build and deploy custom solutions using modern development best practices.Work closely with business stakeholders to gather requirements and translate them into technical solutions.Integrate SharePoint with external systems and third-party tools using APIs and Microsoft Power Platform.Automate business processes through Power Automate, Power Apps, and custom workflows.Perform system maintenance, including upgrades, patches, and performance optimization.Troubleshoot and resolve issues in SharePoint environments, ensuring high availability and reliability.Monitor system performance and address scalability challenges proactively.Requirement:3+ years of professional experience in SharePoint development, including SharePoint Online and/or On-Premises.Experience in SharePoint Framework (SPFx), Microsoft Power Platform, and SharePoint Designer.Proficiency in .NET, JavaScript, TypeScript, HTML5, and CSS.Strong experience with REST APIs, Graph API, and client-side scripting.Deep understanding of SharePoint architecture, content management, and permissions.Familiarity with SQL Server, Azure services, and Office 365 integrations.Experience with version control systems like Git.Experience with migration tools (e.g., ShareGate, Metalogix).Knowledge of Agile/Scrum methodologies.Proficiency in C#.Good to have Certifications such as Microsoft Certified: SharePoint Developer or Power Platform Developer.Job Type: Full-time

Sharepoint Developer - Onsite Karachi

Must have experience in Adobe Campaign Classic Product Expert.Serve as the primary expert for Adobe Campaign Classic, providing deep technical and product expertise.Lead the implementation, configuration, and customization of Adobe Campaign Classic to meet business needs.Optimize and maintain campaign workflows, automation, and data integration with interconnected MarTech platforms.Ensure best practices in data security, performance optimization, and system scalability.Collaborate with the QA Specialist to ensure proper testing, validation, and quality assurance.Oversee platform upgrades, migrations, and versioning to minimize disruptions.Act as a bridge between business and IT teams, translating business requirements into technical solutions.Required Skills:Adobe Campaign Classic Expertise:Deep knowledge of Adobe Campaign Classic architecture, database structures, and campaign execution.Experience with configuring, scripting, and troubleshooting in Adobe Campaign Classic (JavaScript, XML, SQL).Expertise in campaign management, segmentation, personalization, and automation.Integration experience with CRM, CDP, and other MarTech platforms (Salesforce, Microsoft Dynamics 365, Adobe Experience Cloud).Understanding of delivery best practices, including email marketing strategies, SMS, and push notifications.Technical and Analytical Skills:Data modeling, segmentation, and ETL processes for marketing automation.Strong SQL skills for querying, data extraction, and troubleshooting.Proficiency in APIs, web services, and system integrations (REST, SOAP).Familiarity with cloud-based deployment (AWS, Azure, Google Cloud).Tools and Software:Marketing Automation &amp; MarTech: Adobe Campaign Classic (must have); Nice to have: Microsoft Dynamics 365 Outbound or Real Time Marketing, Salesforce Marketing Cloud, Marketo, Oracle Eloqua or similar.Data &amp; Integration: SQL, JSON, XML, REST/SOAP APIs, ETL tools. Collaboration &amp; Documentation (knowledge of minimum one of the tools): Azure, Microsoft Teams, Jira, Confluence, Slack.Testing &amp; QA Tools: Adobe Campaign testing frameworks; Nice to have: Postman, Selenium, etc.Project &amp; Process Management: Agile methodologies (Scrum, Kanban) for project execution.Stakeholder management &amp; alignment with business goals.Technical documentation and knowledge sharing for team enablement. Industry-Specific Knowledge:Marketing Automation &amp; Customer Engagement Best Practices.Data Privacy &amp; Compliance Regulations (CPR, GDPR, ISO security standards).Customer Data Platforms (CDPs) &amp; CRM integration strategies.Trends in AI-driven marketing, personalization, and automation.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Senior Project Manager (AAC) - Banking Experience Remote

Subject Matter expert of the OBVAM , OBP and OBLM with strong domain knowledge of Liquidity Management and Virtual Account ManagementWork in partnership with GTB Product Owners, Business Analyst, and other Technology teams.Should be able to understand Business requirements and translate this to vendor specific documents.Analyze System issues, participate in Root Cause Analysis and actively participate in decision for issues prioritization.Coordinate with vendor on Issues/ Defect Resolution.Support all testing phases and relevant documents (Strategy, Scenarios, Test Data) -SIT, Regressions, Performance tuning and integrations.Perform Impact assessments of Change Request on Implemented product and facilitate Production deployments.Coordinate product training for Business &amp; Operations users.Required Skills and Experience:10+ years&rsquo; experience in experience in relevant areas.Bachelor of Engineering in Computer science or Postgraduate.Subject Matter expertise and hands on experience of OBLM, OBP, OBVAM.Knowledge of Banking domain is a must.Strong interpersonal communication skills.Experience of working in large scale transformation Project &ndash; involving Process optimization and changes.Good verbal and written communication including ability to prepare system documentation.Ability to interpret solution documentation and identify areas of concern and recommend approach.Ability to multi-task in a dynamic work environment.Ability to document integration and detailed design specs for large scale banking applications.Working knowledge and experience in designing distributed applications.Working knowledge and experience in deploying and exposing APIs using API Connect.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Business Analyst SME - Payment & Liquidity

Primary Skills:Legal Advisory Wholesale Banking: Support corporate investment banking teams on syndicated and bilateral transactions, ensuring timely execution.Legal Knowledge: Good understanding of UAE and international banking legislation and financial laws across jurisdictions.Transaction Documentation: Draft, review, and negotiate LMA-standard agreements, wholesale banking documents, ensuring legal and credit compliance.Risk Management: Identify, assess, and mitigate legal risks in financing and documentation.Project Management: Demonstrated track record in managing and contributing to projects.Due Diligence: Conduct legal and credit assessments on counterparties and transactions.External Counsel: Experience in engaging and managing external counsel, and quality assurance.Due Diligence: Conduct legal and credit assessments on counterparties and transactions.Mentoring junior staff and colleagues and promote knowledge sharing across banking and finance .Language &amp; Tech: Proficient in English (Arabic preferred) and computer-literate.Detailed Skills:Strong knowledge of banking, finance, and corporate law, including LMA-standard documentation.Comprehensive experience across wholesale banking, including: - corporate lending - cross border financing - leverage finance - real estate - transaction banking - investment banking - NBFI - trade finance - project and infrastructure finance - contracting finance - Islamic financeSpecific legislation: Knowledge of UAE / GCC legislation / English law pertaining to banking and finance.Contract Drafting &amp; Negotiation: Expertise in structuring, drafting, and negotiating complex financial agreements.Risk Management: Ability to identify, assess, and mitigate legal and regulatory risks in financial transactions.Transaction Management: Experience handling syndicated and bilateral financing, cross-border deals, and due diligence.Strategic Advisory: Providing high-level legal counsel on corporate lending, investments, and securities.Problem-Solving: Analytical thinking and commercial acumen to develop innovative legal solutions.Communication &amp; Leadership: Strong interpersonal skills for stakeholder engagement, mentoring colleagues, team player.Multitasking &amp; Adaptability: Ability to manage multiple transactions in a fast-paced environment.Language &amp; Tech Skills: Proficiency in English (Arabic preferred) and familiarity with legal technology.Experience::Qualifications: Law graduate with 5-7 years of post-qualification experience in LMA-standard corporate, commercial, banking and finance documentation.Language &amp; Tech: Proficient in English (Arabic preferred) and computer-literate.Job Type: Full-timeWork Location: In person

Senior Legal Counsel - Remote

Key Responsibilities:Business Analysis &amp; Requirements Gathering:<ul><li>Engage with business users, product teams, and stakeholders to gather and document functional and non-functional requirements.</li><li>Develop business requirement documents (BRD), functional specifications (FRS), and process flow diagrams.</li><li>Analyze and document cash management, liquidity, and payments workflows, identifying gaps and improvement areas.</li><li>Collaborate with IT teams to define API integrations, payment processing rules, and system configurations.</li><li>Ensure compliance with banking regulations, ISO 20022 messaging, and payments security standards.</li></ul>Test Planning &amp; Strategy:<ul><li>Develop a test strategy and create a detailed test plan for system, integration, and UAT testing.</li><li>Work with business users and IT teams to define test scenarios, test cases, and acceptance criteria based on business requirements.</li><li>Ensure that test cases cover functional, integration, regression, and end-to-end payment processing workflows.</li></ul>Test Case Development &amp; Approval:<ul><li>Create detailed test cases covering various scenarios, including:</li><li>Corporate Payments (ACH, SWIFT, SEPA, RTGS, FPS, instant payments, cross-border payments)</li><li>Liquidity Management (cash pooling, sweeping, notional pooling)</li><li>Virtual Account Management (VAM)</li><li>Transaction Reconciliation &amp; Reporting</li><li>Payment Gateway Integrations &amp; API Transactions</li><li>Get test cases reviewed and signed off by business users and stakeholders before execution.</li></ul>Test Execution &amp; Defect Management:<ul><li>Execute test cases as per the approved test plan and document results.</li><li>Identify, log, and track defects and issues using testing tools such as JIRA, HP ALM, or equivalent.</li><li>Work with developers and IT teams to prioritize, resolve, and retest defects.</li><li>Perform root cause analysis for defects to improve system quality.</li></ul>UAT Coordination &amp; Testing Run Plan:<ul><li>Develop a User Acceptance Testing (UAT) plan, including:</li><li>Test case selection and prioritization</li><li>Defining roles and responsibilities for business users during UAT</li><li>Setting up test environments and data preparation</li><li>Coordinate with business teams to schedule and execute UAT cycles.</li><li>Provide training and guidance to business users for UAT execution.</li><li>Monitor UAT progress, consolidate feedback, and report test results.</li><li>Ensure all UAT defects are logged, tracked, and resolved before go-live.</li></ul>Regulatory &amp; Compliance Testing:<ul><li>Ensure that the system meets compliance requirements for AML, KYC, PSD2, PCI DSS, and Open Banking standards.</li><li>Validate ISO 20022-based payment messaging and regulatory reporting functionalities.</li><li>Conduct security testing to identify potential vulnerabilities in payments processing.</li></ul>Post-Implementation Support:<ul><li>Monitor system performance post-go-live and validate real-time transactions.</li><li>Work with business teams to address post-implementation issues and enhancements.</li><li>Provide documentation and knowledge transfer to operations teams.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business, Finance, IT, or a related field.</li><li>7+ years of experience as a Business Analyst and/or Tester in Banking, Payments, or Cash Management projects.</li><li>Strong knowledge of corporate cash management solutions, including:</li><li>Liquidity Management (cash pooling, sweeping, notional pooling)</li><li>Virtual Account Management (VAM)</li><li>Corporate Payments (ACH, SWIFT, SEPA, RTGS, FPS, instant payments, cross-border payments)</li><li>CASA (Current Account Savings Account) structures</li><li>Experience with banking payment systems such as Oracle systems Finastra, , FIS, Fiserv, or similar platforms.</li><li>Hands-on experience with payment gateways, SWIFT, ISO 20022 messaging, and Open Banking APIs.</li><li>Strong knowledge of regulatory requirements for payments and banking transactions.</li><li>Experience in testing tools like Azure Dev ops, JIRA, HP ALM, Selenium, Postman (for API testing), or equivalent.</li><li>Knowledge of SQL queries for data validation is a plus.</li><li>Certifications in Business Analysis (CBAP) or Testing (ISTQB) are a plus.</li></ul>Job Type: Full-timeWork Location: In person

Business Analyst - SQA / Automation Testing

Required Experience is 10+ YearsDefine project scope, objectives, and deliverables in collaboration with stakeholders within the Program.Develop detailed project plans, timelines, and resource allocation strategies.Monitor project progress and adjust as necessary to ensure successful completion.Identify and manage project risks, dependencies, and constraints.Communicate project status, updates, and issues to stakeholders and senior management.Lead and motivate project teams, ensuring clarity of roles and responsibilities.Ensure adherence to company policies, industry standards, and best practices.Oversee project documentation, SIT &amp; UAT following / reporting, and post-project evaluations.Ensure quality control throughout the project lifecycle.Ensure that the management is always informed of all risks, issues and their status.Ensure to complete all phases of software development life cycle including analysis, design, functionality, testing as per schedule.Must have knowledge to work with different software development methodologies like Waterfall, Agile.Incident management &ndash; Accountable for incidents, review and make sure that the process is followed by the team and resolutions are in place to avoid similar incidents.Audit, Security and Regulatory compliance knowledge.People Management/Interpersonal issues and staff motivation.Mandatory Skills: Proven experience as a Project Manager in the banking or financial services industry who can manage Implementation &amp; managing of Technological projects.Project Management Professional (PMP) certification or equivalent is a plus.Excellent leadership, problem-solving, and decision-making skills.Ability to manage multiple projects simultaneously and adapt to changing priorities, and ability to lead cross-functional teams.Experience with budgeting, forecasting, and financial project analysis is an advantage.Experience in managing and implementation of various systems in the banking Domain.This Strong communication skills, both written and verbal.Analytical mindset with strong problem-solving skills.Ability to adapt to changing project requirements and constraints.Desired Skills:Strong understanding of banking processes, compliance, risk management, and regulatory requirements.Experience with banking project management methodologies (Agile, Scrum, Waterfall, etc.).Proficiency in project management and MS Office suite such as MS Project, Excel, PowerPoint etc.Job Type: Full-timeWork Location: In person

Technical Project Manager

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