Qureos Mentor

The Hartford

The Hartford is a leading financial services company that has been serving customers for over 200 years. They focus on providing innovative solutions in property and casualty insurance, mutual funds, and group benefits. The company is dedicated to supporting its customers, communities, and employees by continuously improving their services and adapting to changing needs. With a significant workforce and a commitment to excellence, The Hartford aims to deliver exceptional value and support to those who trust them.

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Wayne, PA</div>
</div><div><div>Category:</div><div>
Sales</div>
</div><div><div>Employment Type:</div>
<div>Full time, Remote
</div></div><div><div>Job Ref:</div><div>
R2625921-163</div>
</div></div><p></p><div><div>Retail Sales Director - 86SX2E<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p><b>Location: </b>West Region</p><p><b>
Overview of the role</b><b>:</b> Hartford Funds has an exciting opportunity for a Divisional Sales Manager who will be responsible for hiring, coaching, training, and developing team of Advisor Consultants across the Wire and Non-Wire channels. Reporting to the Head of Distribution, this role will be responsible for monitoring activities and accomplishments to optimize sales results. The Divisional Sales Manager will represent Hartford Funds in advisor and regional meetings, branch presentations and company hosted events, functions, and industry conferences.</p><p><b><br>
Responsibilities of the role:
</b></p><ul><li>Responsible for managing sales staff in a geographic region.</li><li>Maximize production through territory structure and staffing (consistently improve the validity of territories).</li><li>Define and clearly communicate a vision, strategy, and goals to the wholesalers.</li><li>Recruit, hire, train, coach and develop wholesalers.</li><li>Actively mentor staff, acting as a role model.</li><li>Work closely with internal support teams &ndash; treat them as an extension of the external sales teams.</li><li>Train wholesalers on the products and processes, coach, and work with them to apply their style to the products and processes.</li><li>Create a team atmosphere by encouraging and valuing collaboration/team results.</li><li>Deliver impactful coaching and developmental feedback.</li><li>Build strong relationships with our strategic partners, registered representatives and firms.</li><li>Represent Hartford Funds and/or present at various meetings.</li><li>Maintain open communications with other departments (e.g., marketing, internals, etc.) in order to influence direction.</li><li>Effectively plan and manage expense budgets for the division.</li><li>Perform management activities consistent with corporate human resource policies including performance reviews, performance improvement, etc.</li><li>Supervise field activity.</li><li>Track and analyze activities and sales results to assess wholesaler effectiveness and discover opportunities for improvement.</li><li>Cost and compliance management.</li><li>Work collaboratively across departments and functions to drive the Hartford Funds culture and strengthen the brand.</li></ul><p><b>
Qualifications:</b></p><ul><li>Five years of experience leading a team at a national or regional level</li><li>Ten years financial services industry experience</li><li>Demonstrated abilities in coaching a sales organization and accomplishment of goals with a mutual fund firm; ETF and SMA sales experience is a plus.</li><li>Outstanding energy, focus, and drive to achieve results</li><li>Proven results and demonstrated sustainable achievement in a financial sales environment</li><li>Capacity to build and manage relationships across entire organization and with our partner firms</li><li>Sets high standards for self and others and excellent interpersonal skills</li><li>A confident public speaker, great at making presentations</li><li>Resourcefulness and superior problem solving skills</li><li>In-depth product knowledge and investment acumen</li><li>Solid performance management skills</li><li>Has a keen awareness of the industry as a whole: the competition, market dynamics, industry trends, customer needs and compliance</li><li>Able to handle complex or rapid flow of information and ideas effectively</li><li>Excellent organization, communication and time management skills</li><li>Talent champion</li><li>Trusted decision-maker</li><li>Able to manage risk and motivate a diverse work force</li><li>Recruit, on-board and deploy talent</li><li>Plan and manage expense budgets for division</li><li>A Bachelor's Degree, preferably business, economics, finance, sales or marketing (or equivalent on-the-job experience)</li><li>Series 7, 63 24 or Series 26 license (required)</li></ul><p><b>
Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$200,000 - $250,000<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

Divisional Sales Manager - West

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Houston, TX</div>
</div><div><div>Category:</div><div>
Claim</div>
</div><div><div>Employment Type:</div>
<div>Full time, Remote
</div></div><div><div>Job Ref:</div><div>
R2625873-190</div>
</div></div><p></p><div><div>General Adjuster - CL08AE<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p>We are hiring for either Associate General Adjuster or General Adjuster (depending on experience). This is a remote position; however, the role requires regular fieldwork,</p><p>
General Adjuster: $108,000 - $162,000<br>
The successful General Adjuster candidate will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of large Commercial Insurance property claims in a manner consistent with corporate claim settlement policies and procedures and statutory, regulatory and ethics requirements throughout the United States as appropriate.<br>
The individual in this position will work to achieve fair, equitable and timely claim dispositions and properly assess the indemnity and expense exposure of assigned claims. They will report to a Property Major Case Manager and operate in a team environment that will develop and share business knowledge and claim handling expertise with team members and business partners. This position will also potentially mentor Associate General Adjusters and Property Damage Adjusters.</p><p>
Qualifications:<br>
Must have 5+ years of experience as a full file Claim Adjuster for complex property losses in excess of $500,000 in value<br>
Field experience conducting on-site inspections and estimating property damage<br>
Strong functional knowledge of commercial claims and be able to appropriately interpret and apply insurance coverage<br>
College degree or equivalent experience<br>
Consistent high level of performance and achievement over career span<br>
Cost estimation preferably using Xactimate and computer competencies required.<br>
Good working knowledge of regional jurisdictional issues<br>
Disciplined time management and organizational skills and ability to function in a self-reliant manner<br>
Availability for nationwide catastrophe operations as necessary<br>
Must have MS Office knowledge (i.e. Excel, Teams, Word)<br>
<br>
Associate General Adjuster: $85,200 - $127,800<br>
The successful Associate General Adjuster candidate will plan, recommend, reserve and execute the investigation, valuation, disposition and settlement of large commercial insurance property claims in a manner consistent with corporate claim settlement policies and procedures and statutory, regulatory and ethics requirements throughout the United States as appropriate.<br>
The individual in this position will work to achieve fair, equitable and timely claim dispositions and properly assess the indemnity and expense exposure of assigned claims. They will report to a Property Major Case Manager and operate in a team environment that will develop and share business knowledge and claim handling expertise with team members and business partners.<br>
<br>
Qualifications:<br>
Must have 3+ years' experience as a full file Claim Property Adjuster managing moderately severe property claims.<br>
Strong functional knowledge of commercial claims and be able to appropriately interpret and apply insurance coverage.<br>
Field experience conducting on-site inspections and estimating property damage<br>
College degree or equivalent experience<br>
Consistent high level of performance and achievement over career span<br>
Cost estimation preferably using Xactimate and computer competencies required.<br>
Good working knowledge of regional jurisdictional issues<br>
Disciplined time management and organizational skills and ability to function in a self-reliant manner<br>
Availability for nationwide catastrophe operations as necessary<br>
Must have MS Office knowledge (i.e. Excel)</p><p><b>
Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$108,000 - $162,000<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

General Adjuster / Associate General Adjuster

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Alpharetta, GA</div>
</div><div><div>Category:</div><div>
Claim</div>
</div><div><div>Employment Type:</div>
<div>Full time
</div></div><div><div>Job Ref:</div><div>
R2625864-178</div>
</div></div><p></p><div><div>Team Leader Claims - CH08AE<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p>The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures.</p><p><b>
Responsibilities:
</b></p><ul><li><p>Leading 7&ndash; 8 General Liability Litigation Claim Handlers with corresponding claim inventories</p></li><li><p>
Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals</p></li><li><p>
Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures</p></li><li><p>
Managing and implementing change including explaining drivers and business goals</p></li><li><p>
Evaluating and managing staff performance</p></li><li><p>
A technical resource for 7-8 General Liability Litigation Claim Handlers</p></li><li><p>
Understand and effectively analyze General Liability and or personal lines coverage forms</p></li><li><p>
Experience in leading and managing all levels of staff relative to experience, tenure and professional development</p></li><li><p>
Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently</p></li><li><p>
Experience with human resource policies and procedures and administration of the same</p></li><li><p>
Strong communication skills, both verbal and written regardless of audience demographic</p></li><li><p>
Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
Prior high exposure general liability claims, and litigation experience strongly preferred.</p></li><li><p>
Knowledge of contracts and contractual indemnification</p></li><li><p>
More than a basic understanding of coverage and risk transfer heading toward the development of a strong coverage acumen</p></li><li><p>
College degree preferred</p></li><li><p>
Prior management experience strongly preferred</p></li><li><p>
Consistent high level of performance and achievement over career span</p></li><li><p>
CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred</p></li></ul><p><b>
Additional Information</b>:</p><ul><li><p>
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Scottsdale, AZ, Lake Mary, FL, Naperville, IL and Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.</p></li><li><p>
The GL Litigation Team Leader reports to the Western General Liability &amp; Auto Litigation Claim Center.</p></li><li><p>
For full-time, remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, WIFI, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit <b>http://www.speedtest.net</b> from your personal computer.
</p></li></ul><p><b>Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$86,400 - $129,600<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

General Liability Litigation Team Leader - Western

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Hartford, CT</div>
</div><div><div>Category:</div><div>
Data Engineering</div>
</div><div><div>Employment Type:</div>
<div>Full time, Hybrid
</div></div><div><div>Job Ref:</div><div>
R2625798-168</div>
</div></div><p></p><div><div>Sr Staff Data Engineer - GE07DE<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p>As a Senior Staff Data Engineer supporting Employee Benefits Sales, you will play a key role in shaping how Sales and Underwriting data is ingested, transformed, and delivered across the organization. You&rsquo;ll work on modern, cloud‑based data platforms to ensure high‑quality, governed data products that drive operational efficiency, analytics, and decision‑making. This role combines deep technical expertise with strong partnership across Underwriting, Product and Enterprise Data teams.</p><p>
The position offers a strong growth path toward Technical Leadership, with hands-on ownership of Quote and Underwriting data pipelines and opportunities to mentor and influence across teams.</p><p>
This role will have a Hybrid work schedule, with the expectation of working in an office location (Hartford, CT; Chicago, IL; Columbus, OH; and Charlotte, NC) 3 days a week (Tuesday through Thursday).</p><p><b>
Responsibilities:</b></p><ul><li>
Accountable for building small or medium-scale pipelines and data products. End-to-End solution delivery involving multiple platforms and technologies with small to medium complexity or certain sub-systems of large, complex implementations, leveraging ELT solutions to acquire, integrate, and operationalize data</li><li>
Provides significant input to influence solution architecture</li><li>
Build and implement capabilities for continuous integration and continuous delivery aligned with Enterprise DevOps practices.</li><li>
Accountable for team development and influencing pipeline tool decisions</li><li>
Accountable for data engineering practices (e.g. Source code management, branching, issue tracking, access, etc.) to be followed for the data pipeline</li><li>
Independently review, prepare, design and integrate complex (type, quality, volume) data, correcting problems and recommend data cleansing/quality solutions</li><li>
Provide expert documentation and operating guidance for users of all levels.</li><li>
Document technical requirements and present complex technical concepts to audiences of varying sizes and levels.</li><li>
Rapidly architect, design, prototype/POC, implement, and optimize Cloud/Hybrid architectures</li><li>
Research, experiment, and utilize leading big data methodologies (AWS, Hadoop/EMR, Spark, Kafka, Snowflake) with cloud/on premise hybrid hosting solutions, on a project level</li><li>
Implement, and test data processing pipelines, and data mining/data science algorithms on a variety of hosted settings (AWS,Client technology stacks)</li><li>
Stay up to date on emerging data and analytics technologies, tools, techniques, and frameworks.</li><li>
Evaluate and recommend all technology-based decisions for tools and frameworks for effective delivery</li><li>
Support the development and implementation of project and portfolio strategy, roadmaps and implementation</li></ul><p><b>
Qualifications:</b></p><ul><li>
Candidates must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.</li><li>
8+ years of data engineering experience and best practices in Distributed systems, Data warehousing solutions SQL and NoSQL, ETL tools, CICD, Bigdata, Cloud Technologies (AWS/AZURE), Python/Spark, Data mesh and Data Lake, Data Fabric</li><li>
Must have hands on experience in Snowflake, Oracle, Informatica Cloud/Power center, Github</li><li>
Must have hands-on experience and knowledge on replication tools like Qlik, Informatica mass ingestion, Shareplex, open flow, DMS</li><li>
Must be familiar with ETL using Pyspark/Python/snowflake native features</li><li>
Must be familiar with AWS services such as EMR, S3, Lambda</li><li>
Certifications on Cloud services such as AWS/GCP and Snowflake</li><li>
Familiar with AI tools/tech stack</li></ul><p><b>
Nice to have qualifications:</b></p><ul><li>
Certifications on AI foundation</li><li>
Hands-on experience with AWS Bedrock and Google Vertex</li></ul><p><b>
Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$135,040 - $202,560<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

Senior Staff Data Engineer

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Naperville, IL</div>
</div><div><div>Category:</div><div>
Claim</div>
</div><div><div>Employment Type:</div>
<div>Full time
</div></div><div><div>Job Ref:</div><div>
R2625864-292</div>
</div></div><p></p><div><div>Team Leader Claims - CH08AE<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p>The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures.</p><p><b>
Responsibilities:
</b></p><ul><li><p>Leading 7&ndash; 8 General Liability Litigation Claim Handlers with corresponding claim inventories</p></li><li><p>
Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals</p></li><li><p>
Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures</p></li><li><p>
Managing and implementing change including explaining drivers and business goals</p></li><li><p>
Evaluating and managing staff performance</p></li><li><p>
A technical resource for 7-8 General Liability Litigation Claim Handlers</p></li><li><p>
Understand and effectively analyze General Liability and or personal lines coverage forms</p></li><li><p>
Experience in leading and managing all levels of staff relative to experience, tenure and professional development</p></li><li><p>
Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently</p></li><li><p>
Experience with human resource policies and procedures and administration of the same</p></li><li><p>
Strong communication skills, both verbal and written regardless of audience demographic</p></li><li><p>
Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
Prior high exposure general liability claims, and litigation experience strongly preferred.</p></li><li><p>
Knowledge of contracts and contractual indemnification</p></li><li><p>
More than a basic understanding of coverage and risk transfer heading toward the development of a strong coverage acumen</p></li><li><p>
College degree preferred</p></li><li><p>
Prior management experience strongly preferred</p></li><li><p>
Consistent high level of performance and achievement over career span</p></li><li><p>
CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred</p></li></ul><p><b>
Additional Information</b>:</p><ul><li><p>
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Scottsdale, AZ, Lake Mary, FL, Naperville, IL and Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.</p></li><li><p>
The GL Litigation Team Leader reports to the Western General Liability &amp; Auto Litigation Claim Center.</p></li><li><p>
For full-time, remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, WIFI, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit <b>http://www.speedtest.net</b> from your personal computer.
</p></li></ul><p><b>Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$86,400 - $129,600<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Scottsdale, AZ</div>
</div><div><div>Category:</div><div>
Claim</div>
</div><div><div>Employment Type:</div>
<div>Full time
</div></div><div><div>Job Ref:</div><div>
R2625864-247</div>
</div></div><p></p><div><div>Team Leader Claims - CH08AE<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.<br>
</p><p></p><p>The GL Team Leader is responsible for managing a tenured staff resolving GL coverage, risk transfer, liability and damages in compliance with corporate claim settlement policies and procedures.</p><p><b>
Responsibilities:
</b></p><ul><li><p>Leading 7&ndash; 8 General Liability Litigation Claim Handlers with corresponding claim inventories</p></li><li><p>
Effectively training, coaching and developing staff to enable optimal job performance and the achievement of individual and professional goals</p></li><li><p>
Managing and directing claim investigation, liability determinations, disposition and settlement, in compliance with corporate claim settlement policies and procedures</p></li><li><p>
Managing and implementing change including explaining drivers and business goals</p></li><li><p>
Evaluating and managing staff performance</p></li><li><p>
A technical resource for 7-8 General Liability Litigation Claim Handlers</p></li><li><p>
Understand and effectively analyze General Liability and or personal lines coverage forms</p></li><li><p>
Experience in leading and managing all levels of staff relative to experience, tenure and professional development</p></li><li><p>
Extensive knowledge of customer service drivers and the ability to resolve customer issues, needs and concerns independently</p></li><li><p>
Experience with human resource policies and procedures and administration of the same</p></li><li><p>
Strong communication skills, both verbal and written regardless of audience demographic</p></li><li><p>
Ability to partner with internal and external customers inclusive of Agents, Brokers, Sales and Product</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
Prior high exposure general liability claims, and litigation experience strongly preferred.</p></li><li><p>
Knowledge of contracts and contractual indemnification</p></li><li><p>
More than a basic understanding of coverage and risk transfer heading toward the development of a strong coverage acumen</p></li><li><p>
College degree preferred</p></li><li><p>
Prior management experience strongly preferred</p></li><li><p>
Consistent high level of performance and achievement over career span</p></li><li><p>
CPCU, AIC, SCLA or other professional designation, or working toward such designation preferred</p></li></ul><p><b>
Additional Information</b>:</p><ul><li><p>
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Scottsdale, AZ, Lake Mary, FL, Naperville, IL and Alpharetta, GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.</p></li><li><p>
The GL Litigation Team Leader reports to the Western General Liability &amp; Auto Litigation Claim Center.</p></li><li><p>
For full-time, remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, WIFI, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit <b>http://www.speedtest.net</b> from your personal computer.
</p></li></ul><p><b>Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$86,400 - $129,600<p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

<div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div><div>Location:</div>
<div>Naperville, IL</div>
</div><div><div>Category:</div><div>
Claim</div>
</div><div><div>Employment Type:</div>
<div>Full time
</div></div><div><div>Job Ref:</div><div>
R2625576-292</div>
</div></div><p></p><div><div>Ability Analyst - C410AN
Sr Ability Analyst - C409AN<p>
We&rsquo;re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals &ndash; and to help others accomplish theirs, too. Join our team as we help shape the future.
</p><p>Do you enjoy helping people? Then you belong here. We currently have an excellent claims professional career opportunity available. Join our Short-Term Disability and Absence Management Disability Team.</p><p>
The Ability Analyst is responsible for investigating and managing short-term disability and absence claims to make timely, accurate, and customer‑focused benefit determinations across short‑term disability and absence management programs. This role partners closely with customers, medical providers, employers, and internal stakeholders to evaluate eligibility, support recovery, and facilitate a safe and responsible return to work when appropriate.<br>
<br>
Using medical, vocational, financial, and functional information, the Ability Analyst manages claims through initial and ongoing decision points while adhering to corporate claim standards, policies, procedures, and all applicable statutory, regulatory, and ethical requirements. Claim complexity may vary based on experience and business needs and may include working with customers experiencing behavioral health conditions, complex medical diagnoses, or terminal illness.<br>
<br>
The Ability Analyst supports the organization&rsquo;s mission of helping customers rebuild their lives after an unexpected illness or event by delivering empathetic service, sound decision‑making, and consistent claim management throughout the short-term disability lifecycle.</p><p><b>
Work Arrangement:</b></p><p>
This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Scottsdale, AZ, Naperville, IL, Alpharetta, GA and Sunrise, FL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.</p><div><ul><li><p><b>
Start Date (Stag Week):</b> September 1, 2026</p></li><li><p><b>
Training Start Date:</b> September 7, 2026</p></li><li><p><b>
Training Hours:</b> 8:00 AM&ndash;4:30 PM (your local time), Monday&ndash;Friday</p></li><li><p><b>
Training Duration:</b> 6 weeks</p></li><li><p><b>
Post-Training Schedule:</b> Core business hours</p></li></ul></div><p><b>
Responsibilities:</b></p><ul><li><p>
Investigate and manage short‑term disability and absence claims by gathering and evaluating information from claimants, employers, and medical providers.</p></li><li><p>
Analyze medical, vocational, financial, and claim‑related information to support accurate initial and ongoing benefit determinations.</p></li><li><p>
Guide customers through the disability and recovery process, focusing on functional abilities, clear expectations, and supportive communication.</p></li><li><p>
Maintain professional written and verbal communications with internal and external partners to deliver timely, customer‑centered outcomes.</p></li><li><p>
Apply critical thinking, sound judgment, and analytical reasoning to assess risk, resolve issues, and make consistent claim decisions.</p></li><li><p>
Collaborate effectively in a fast‑paced, team‑based environment to retrieve, evaluate, and relay claim‑related information.</p></li><li><p>
Leverage technology responsibly to manage claims efficiently, understand the role of technology while applying appropriate judgement, remain aware of potential risks, and support quality outcomes.</p></li><li><p>
Demonstrate empathy and emotional intelligence when navigating difficult conversations and complex situations.</p></li><li><p>
Adapt to change, learn new concepts and tools, and support continuous improvement in an evolving business environment.</p></li><li><p>
Understand how claim decisions interact with other benefit programs to anticipate customer needs and provide accurate guidance.</p></li></ul><p><b>
Qualifications:</b></p><ul><li><p>
High School Diploma or GED required; Associate or Bachelor&rsquo;s degree preferred but not required.</p></li><li><p>
1+ years of customer service experience preferred but not required.</p></li><li><p>
Medical, clinical, or vocational background is a plus but not required.</p></li><li><p>
Proficiency with Microsoft Office and the ability to navigate multiple systems simultaneously.</p></li><li><p>
Strong time management and organizational skills, with the ability to manage competing priorities.</p></li><li><p>
Ability to work effectively in a structured, inclusive, and collaborative team environment.</p></li></ul><p><b>
Compensation</b></p><p>
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford&rsquo;s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:</p>
$46,222-$68,200<p>
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.</p><p>
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age</p></div></div></div><p></p>

Short Term Disability Analyst

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Short Term Disability Analyst