Qureos Mentor

The HEINEKEN Company

<div>
 At ABC, We Brew The Joy Of True Togetherness To Inspire a Better World. A Big Part Of That Means Brewing Better People With The Heart Of Our Company In Our Four Values
 
 
 <ul>
 <li>
 Passion for consumers and customers
 </li>
 <li>
 Care for people and planet
 </li>
 <li>
 Enjoyment of life
 </li>
 <li>
 Courage to dream and pioneer
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 Manages the schedules, logistics, and communications of the HR &amp; Finance Director. Acts as a point of contact among executives, employees, clients, and external partners. Supports office management, operations, logistics, and administrative duties.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide executive level secretarial and administrative support to the HR &amp; Finance Director
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 Full ownership in managing the calendar and daily affairs of the HR &amp; Finance Director
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 Run all office affairs of the HR &amp; Finance office in a highly professional and proactive manner.
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 Handle the receiving and transmittal of correspondence, reports and controlled documents based on signature mandate of employees and managers.
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 Manage the calendar of the HR &amp; Finance Director, ensuring daily updates with reminders.
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 Arrange internal and external meetings and follow up on attendance.
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 Manage all international and domestic travel: visas, meet &amp; assist, hotel, transportation.
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 Coordinate with Finance on all matters related to the expenses.
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 Assist with medical insurance.
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 Coordinate maintenance of HR &amp; Finance Director's cars with the driver.
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 Gather document signatures as requested.
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 Assist with personal tasks (car insurance, family travel arrangements, visa, accommodation).
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 Maintain filing system related to the HR &amp; Finance Director (expenses, contracts, etc.).
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 Arrange all domestic and international travel (visas, meet &amp; assist, hotels, transport).
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 Handle team meeting arrangements (conferences, internal/external meetings, etc.).
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 Arrange team gatherings, social events, and customer trips (planning, logistics, coordination).18. Handle all purchase requests (travel expenses, stationery, etc.).
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 Create PRs on systems and track payments.
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 Manage petty cash requests and settlements in a timely manner.
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 Provide signature assistance on contracts and documents.
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 Provide support for other team members as needed, including tasks such as onboarding new employees and IT asset management.
 
 
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 </ul>
 Other duties may be assigned as needed.
 
 
 
 Education &amp; Qualification
 
 
 
 <ul>
 <li>
 Bachelor's degree from an accredited university/college.
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 <li>
 4 years supporting executive leadership with responsibilities as described above.
 </li>
 <li>
 Excellent written and verbal communication skills in English and Arabic.
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 Strong organizational and time-management abilities.
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 Proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint).
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 Experience using software related to expense reporting, purchase orders, and/or employee onboarding.
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 Experience in benefits or HR admin is a plus
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Executive Assistant - HR & Finance

<div><ul><li>Audits warehouse &amp; stocks and support junior commercial planner to align crossfunctionally</li></ul>
<ul><li>Allocates items in warehouses in a timely and proactive manner.</li></ul>
<ul><li>Attends all sales-related calls and project requests.</li></ul>
<ul><li>Participates in commercial performance meetings with high level managers to analyze existing markets and anticipate market developments.(market insights ) (sales update)</li></ul>
<ul><li>Compares sales performance data for each market, area and sector</li></ul>
<ul><li>Assesses the company&rsquo;s market shares and points out areas of improvement. Updates the market share for the current fiscal year, reviews it with the head of departments and presents it to the directors for management approvals</li></ul>
<ul><li>Reviews and analyzes data related to demand planning to ensure efficiency and accuracy.</li></ul>
<ul><li>Aligns with the commercial team on all volume forecasts and sets an activation calendar accordingly in order to ensure smooth production operations.</li></ul>
<ul><li>Aligns with the sales team, Trade marketing on all previous and forecasted sales activities.</li></ul></div>

Commercial Planner - Sales Support

<div>
 At ABC, We Brew The Joy Of True Togetherness To Inspire a Better World. A Big Part Of That Means Brewing Better People With The Heart Of Our Company In Our Four Values
 
 
 <ul>
 <li>
 Passion for consumers and customers
 </li>
 <li>
 Care for people and planet
 </li>
 <li>
 Enjoyment of life
 </li>
 <li>
 Courage to dream and pioneer
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 Acts as a business partner to the Supply Chain department and assists in controlling the budget as well as setting and achieving financial targets.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Acts as a business partner in the plants, assisting them in budgeting and controlling and expenditures.
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 <li>
 Uploads the plants&rsquo; financial data on the designated systems.
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 Runs the monthly closing process in the plants. Reconciles the plants&rsquo; expenses recorded on the system against the actual expenses.
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 Runs Cost of Goods Sold (COGS) analysis in terms of volume, price and efficiency.
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 Supports the planning of OpEx, COGS and working capital in the plants.
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 Follows up on CapEx and OPEX on a weekly basis.
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 Manages the working capital i.e. inventory and payables pillar for raw and pack materials.
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 Consolidates all the working capital in terms of inventory and payables and reports the analysis.
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 Supports various ad-hoc projects, such as: opportunity assessment projects, raw material bucket, working capital for raw material, etc.
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 Submits financial reports as requested by the regional, global or local offices.
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 Acts as a support during external audits and provides any required financial documents and reports.
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 Attends planning and Daily Control System (DCS) meetings at the plants.
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 Manages opportunity assessment projects such as New Product Introduction (NPI) in terms of production costs and financial impact.
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 Develops and submits reports in a timely manner such as: Volume Price Mix (VPM) for COGS and for utilities, Fayrouz Elimination report, Internal Control Process report, Working Capital report, OpEx and CapEx report, etc.
 
 
 </li>
 </ul>
 
 Education &amp; Experiences
 
 
 
 
 Educational Background:
 
 Bachelor&rsquo;s degree in Commerce, majoring in Finance or Accounting
 
 
 
 Years of Experience:
 
 1-3 years of relevant experience preferably in FMCGs.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 <ul>
 <li>
 Excellent command of English Language
 </li>
 <li>
 Skills in Microsoft (Excel &amp; PowerPoint) and Power Bi is a plus
 </li>
 <li>
 Profound experience, with advanced ERP systems, e.g. SAP
 
 
 </li>
 </ul>
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Critical and Challenging
 </li>
 <li>
 Analytical Skills
 </li>
 <li>
 Interpersonal &amp; Communication Skills
 </li>
 <li>
 High Persuasion and Negotiation skills
 </li>
 <li>
 Pro-active &amp; Teamwork oriented
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Financial Business Analyst - Supply Chain Business Control

The purpose of this role is to provide the consumer perspective to marketing choices through market analysis and research, as well as to provide insights and ideas. The Consumer Insights & Research Manager will also deal with external entities in charge of research project implementation.

Innovations Manager - AB

<div>
 
 Job Purpose
 
 
 
 Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
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 Takes orders through online platforms, emails or directly from the account manager.
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 Informs customers in case of any out-of-stock products.
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 Replies to all customer inquiries on anything related to the company&rsquo;s products.
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 Informs account managers in case of any client credit issues to be resolved.
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 Inputs email orders on the SAP system and replies with data on the delivery date and product availability.
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 Sends a report to account managers three times a day regarding any issues with customers that can be resolved from their side, such as credit issues.
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 Handles orders from plants (primary distribution) as well as orders for non-alcoholic beverages (NAB) and alcoholic beverages (AB) and PepsiCo.
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 Follows up on all orders on the Business to Business system and informs customers in case of any issues.
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 Send some orders to primary distribution.
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 Handles all service complaints related to sales, drivers, and technicians. Inputs data on the system and informs the relevant teams to ensure that the issue is resolved on time based on service level agreement terms.
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 Aligns with the supply chain department in case of complaints related to product shortages.
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 Informs distribution manager of any issues related to delivery of products, such as inaccurate quantity.
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 Handles and informs the quality team about finished goods&rsquo; complaints from consumer or customer or warehouses. Awaits feedback and reports any quality issues to the management.
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 Handles complaints related to material-handling equipment. Registers complaints and informs the relevant parties.
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 Ensures installation and de-installation of assets (fridge or draught) based on customer requests.
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 Handles any visibility issues in collaboration with the marketing team.
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 Conducts a &ldquo;voice of customer&rdquo; survey by calling customers and asking about their satisfaction and recommendations. Suggests action plans based on the survey results.
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 Performs a maintenance survey by asking clients about the performance of the maintenance team.
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 Updates and sends case fail rate (CFR) report to the supply chain team.
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 Updates the performance dashboard with information on all the received calls, abandoned calls (reasons: agent, queue, other), and sales orders.
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 Updates the PepsiCo dashboard with data on the number of orders for PepsiCo, volume in hectoliter, etc.
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 Updates the complaints dashboard including: complaint sources, analysis versus the previous year, complaint per product, complaint per factory, etc.
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 Updates the customer request order report and sends it to the sales team on a daily basis.
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 Develops monthly maintenance and installation survey reports.
 
 
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 </ul>
 Disclaimer: Other duties assigned as needed.
 
 
 
 Education &amp; Experiences
 
 
 
 
 Educational Background
 
 
 
 Bachelor degree in Business Administration is preferable
 
 
 
 Years Of Experience
 
 
 
 0 -2 years of experience in in managing Call Center\Customer Service function.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 Excellent command of English Language
 
 
 Skills in Microsoft (Excel &amp; PowerPoint), Power Bi is a plus
 
 
 Profound knowledge of ERP\Quality systems, preferably SAP
 
 
 Profound Knowledge of CRM systems, preferably Salesforce
 
 
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Proactive
 </li>
 <li>
 Self-motivated
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 Customer and Detailed oriented
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 Interpersonal\communication skills
 </li>
 <li>
 Negotiation skills
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 Problem solving and Decision maker; able to respond swiftly to arising issues take quick decisions.
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 Able to manage stress and motivates
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 </ul>
 
 #addjob
 
 
 
</div>

Customer Service Officer - CSLP Support

<div>
 
 Job Purpose
 
 
 
 The purpose of this role is to handle planning, organization, and coordination of material commercial procurement operations in accordance with overall business goals and to assist the procurement department in the analysis, evaluation, and development of sourcing choices.
 
 
 
 Duties And Responsibilities
 
 
 
 
 Operational Role
 
 
 
 <ul>
 <li>
 Purchases goods, materials, or services in line with specified cost, quality and delivery targets.
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 Ensures continuous supply of required goods and materials and communicates any supply problems which may pose a risk or impact on business operations.
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 Secures all necessary supplies and commercial services, and assures delivery in accordance with specifications, on schedule, in full, and at the lowest possible cost.
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 Prepares tenders and participates in discussions in order to ensure the supply of products and services required by Heineken and ABC at the best possible terms and conditions.
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 Receives and processes supplier invoices and organizes payment arrangements.
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 Provides the necessary estimates to process purchase orders, together with all necessary precise requirements.
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 Ensures the timely provision of complete and proper import documents in order to guarantee prompt customs clearance and the avoidance of any delays and/or demurrage fines. Strategic Continuous Improvement
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 Develops creative and innovative procurement processes.
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 Develops ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvement.
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 Monitors market trends, competitor strategies and market suppliers.
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 Participates in new product innovation (NPI) initiatives to guarantee the effective introduction of new products, as well as the timely provision of any associated activities and materials.
 
 
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 </ul>
 
 Supplier Management
 
 
 
 <ul>
 <li>
 Develops and maintains proper relationships with the strategic suppliers.
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 Performs and maintains supplier performance evaluations and addresses development areas.
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 Prepares a report on supplier performance management for assessment purposes.
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 Ensures the OTIF of the materials purchase of the agreed quality and quantity across all the categories.
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 Identifies and evaluates new suppliers according to established procedures.
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 Negotiates contracts, improves prices and terms of business with suppliers and reviews opportunities to make business savings utilizing negotiation and procurement best practice tools and methods.
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 Oversees supplier contract development and administration in coordination with the legal team.
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 Manages the working capital through negotiations for an optimal payment plan for the company&rsquo;s purchased materials.
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 Develops suppliers&rsquo; Sustainability Capabilities such as Reducing Carbon footprint.
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 Ensures proper contracting across different categories to assure that business value is secured.
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 Ensures suppliers onboard are properly qualified from a quality and safety perspective.
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 Registers all opportunity evaluations, sourcing strategies, sourcing activities, and supplier codes on the designated system.
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Senior Buyer - Business services & Commerce

<div>
 At ABC, We Brew The Joy Of True Togetherness To Inspire a Better World. A Big Part Of That Means Brewing Better People With The Heart Of Our Company In Our Four Values
 
 
 <ul>
 <li>
 Passion for consumers and customers
 </li>
 <li>
 Care for people and planet
 </li>
 <li>
 Enjoyment of life
 </li>
 <li>
 Courage to dream and pioneer
 
 
 </li>
 </ul>
 
 Job Purpose
 
 
 
 The role serves as a strategic partner to commercial teams, supporting financial planning, performance analysis, and decision-making through accurate reporting, cost analysis, and business insights. The role ensures efficient financial operations and provides analytical support for key business initiatives across the commercial interface.
 
 
 
 Duties
 
 
 
 <ul>
 <li>
 Collaborate closely with Sales and Marketing teams to support, challenge, and influence business decisions that drive performance.
 </li>
 <li>
 Provide clear financial advice and insights to strengthen decision-making in commercial areas.
 </li>
 <li>
 Support key decisions by building business cases, modeling scenarios, and analyzing revenue, cost, margin, and profit impacts.
 </li>
 <li>
 Identify and evaluate new business opportunities (e.g., new product development), offering financial leadership on strategic projects.
 </li>
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 Monitor Sales and Marketing performance using both quantitative and qualitative data.
 </li>
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 Deliver insightful reporting with clear KPIs and commentary to drive commercial decisions.
 </li>
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 Lead performance reviews across customer, channel, and regional segments to support target setting and continuous improvement.
 </li>
 <li>
 Lead financial planning for Sales and Marketing in strategic and annual planning cycles.
 </li>
 <li>
 Ensure robust forecasting and provide challenge and support to Sales and Marketing.
 
 
 </li>
 </ul>
 
 Education &amp; Experiences
 
 
 
 
 Educational Background:
 
 Bachelor&rsquo;s degree in Commerce, majoring in Finance or Accounting
 
 
 
 Years of Experience:
 
 1-3 years of relevant experience preferably in FMCGs.
 
 
 
 Qualifications &amp; Other Requirements
 
 
 
 <ul>
 <li>
 Excellent command of English Language
 </li>
 <li>
 Skills in Microsoft (Excel &amp; PowerPoint) and Power Bi is a plus
 </li>
 <li>
 Profound experience, with advanced ERP systems, e.g. SAP
 
 
 </li>
 </ul>
 
 Personal Skills
 
 
 
 <ul>
 <li>
 Critical and Challenging
 </li>
 <li>
 Analytical Skills
 </li>
 <li>
 Interpersonal &amp; Communication Skills
 </li>
 <li>
 High Persuasion and Negotiation skills
 </li>
 <li>
 Pro-active &amp; Teamwork oriented
 </li>
 </ul>
 
 #addjob
 
 
 
</div>

Financial Business Analyst - Commercial Business Control

Join The HEINEKEN Company and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.