Qureos Mentor

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2>
<p>The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p>
<h2 class="jobSectionHeader"><b>Responsibilities*</b></h2>
 <ul><li>The candidate will demonstrate the ability to organize and manage multiple interventions simultaneously.</li>
 <li>The candidate will have excellent computer skills with proficiency in all Microsoft software applications.</li>
<li>The candidate will be expected to complete 12 Hematology/Oncology CEUs annually or maintain professional certification in oncology (CPHON, OCN, BMTCN, Infusion Nurse Certification, etc.)</li>
<li>They will participate in developing department goals and objectives by attending staff meetings and in-service programs, attending appropriate continuing education opportunities and staff development programs, and participating in quality improvement initiatives to support the implementation of change.</li>
 <li>Demonstrated critical thinking skills using the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.</li>
<li>Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships between units and individuals.</li>
<li>Other responsibilities as assigned.</li></ul><br>
<p></p><p><b>Expectations</b></p><br>
<p></p><ul><li>Demonstrated accountability and dependability including a good attendance record with punctuality.</li>
<li>Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.</li>
<li>Proficiency with typing and electronic health record documentation.</li>
<li>Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.</li>
<li>Actively participate and support performance improvement activities related to self, clinic, department, and institutional goals and objectives.</li><br>
</ul><p></p><br>
<h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<ul><li>A current license in the State of Michigan as a Registered Nurse.</li>
<li>At least one (1) year in the last five (5) years of intensive care unit experience, emergency room experience, or as a Registered Nurse in an infusion setting.</li>
<li>At least one (1) year of pediatric experience in the last 5 years.</li>
<li>One (1) year in the last five (5) years demonstrated proficiency with documentation in an electronic health record, e.g., Epic as indicated by interviews, references, and or performance evaluation.</li>
<li>Demonstrate excellent written and verbal communication skills as evidence by resume, annual evaluations, and references.</li>
</ul><p>NOTE: To be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.</p>
<p>RESUME REQUIRED (for both internal &amp; external applicants):</p>
<p>You must attach a complete and accurate resume to be fully considered for this position.<br>
<br>
<br>
</p><p>?
</p><p></p><h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
 <p>BSN</p>
<p>Recent Hematology/ Oncology RN experience within the last five (5) years</p>
<p>Demonstrate (1) year in the last five (5) experience administering chemotherapy and biotherapy, immunotherapy, cell and gene therapy, blood products.</p>
<p>PALS</p>
<p>Professional nursing certification (CPHON, BMTCN, or Infusion Certification preferred)</p>
<p>Demonstrated one (1) year experience in an ambulatory care setting.</p>
<p>Demonstrated one (1) year experience with ambulatory care infusion.</p>
 <p>Demonstrated ability to start peripheral IV access.</p><br>
<p></p><br>
<h2 class="jobSectionHeader"><b>Nursing Specific Info</b></h2>
<p>Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p>
<p></p><p><b>What Benefits can you Look Forward to?</b></p>
<p>Nursing at Michigan offers a competitive salary with excellent benefits!</p><br>
<p><br>
<b>Hourly range for Registered Nurses $41.78-$64.81/ hour</b>
</p><p>Evening Shift Differential-$3.00 / hour</p>
<p>Night Shift Differential- $4.00 / hour</p>
<p>Day Shift Weekend Differential- $2.90 / hour</p>
<p>Evening Shift Weekend Differential- $5.90 / hour</p>
<p>Night Shift Weekend Differential- $6.90 / hour</p>
<p>Charge Nurse Differential- $1.00 / hour</p><br>
<p></p><p><b>The benefit package includes:</b></p>
<p>Excellent medical, dental and vision coverage</p>
<p>2:1 Match on retirement savings and immediate vesting</p>
<p>Generous Paid Time Off Allowance</p>
<p>Robust Tuition and Certification support program</p>
<p>Large offering of no cost CEs and professional development for advancement</p>
<h2 class="jobSectionHeader"><b>Nursing Specific Info</b></h2>
 <p>Salary &amp; Nursing Framework Level:
<br>
This UMPNC RN posting is posted as Nursing Framework LEVEL C.
<br>
Actual Nursing Framework LEVEL and salary will be determined at time of hire.
<br>
Nursing Framework levels range from Level A to Level F.
<br>
<br>
Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
<br>
Posting may be filled after the initial 5-day posting period.
<br>
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined.
<br>
<br>
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.</p>
<h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Work Schedule</b></h2>
<ul><li>40 hours/week.</li>
<li>Day shift, Monday through Friday, 8- or 9-hour shifts, hours of operation 7:30-6:30 Flexibility is required. Weekend and Holidays may be required.</li>
<li>Location C.S. Mott Childrens Hospital 7th floor -Pediatric Infusion Center</li>
<li>All new employees will be expected to float to a designated unit(s) in times of low census.</li><br>
</ul><p></p><h2 class="jobSectionHeader"><b>Union Affiliation</b></h2>
<p>This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.</p>
<h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>University of Michigan Health System conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280961</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>REGISTERED NURSE: Ambulatory Care Services (Pediatric Infusion)</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>REGISTERED NURSE - LEVEL C</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM CW Peds Infusion</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/31/2026 - 8/07/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Nursing- All Nursing
<br>
Nursing- Ambulatory Care and Clinics
<br>
Nursing- Pediatrics</p></div></div></div>

REGISTERED NURSE: Ambulatory Care Services (Pediatric Infusion)

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2>
<p>The University of Michigan Health System improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p>
<h2 class="jobSectionHeader"><b>Responsibilities*</b></h2>
<ul><li>Coordinator will be expected to cross train to all areas of cell therapy</li>
<li>Provide quality care to patients, families, and donors preparing for bone marrow transplant.
</li><li>Work as a nurse member of a collaborative multidisciplinary team.</li>
<li>Provide functional supervision of clerical staff.</li>
<li>Provide clinical direction and support for the Bone Marrow Transplant team through consultation with nursing and other team members.</li>
<li>Provide continuity and coordination for the Bone Marrow Transplant population in the inpatient and ambulatory care settings.</li>
<li>Coordinate and participate in the development and implementation of patient and nursing education programs and materials relating to Bone Marrow Transplant.
</li>Work with all cell therapy patients in an ambulatory care setting.<br>
<li>
<br>
</li></ul><p><b>Expectations</b></p>
<ul><li>Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.</li>
<li>Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.</li>
<li>Demonstrated accountability and dependability including a good attendance record with punctuality.</li>
<li>Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.</li>
<li>Demonstrated knowledge and skills providing patient and family education and coaching.</li>
<li>Proficiency with typing and electronic health record documentation.</li>
<li>Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.</li>
<li>Willingness to adapt to different populations adult medicine as patient demands.</li>
<li>Demonstrated accountability and dependability for example, completion of work, mandatories, goal setting within established timelines.</li>
<li>Excellent interpersonal (including phone) skills with physicians, peers, and patients as demonstrated by previous employment, references, and evaluations are a must.</li>
<li>Demonstrated ability to organize and delegate effectively and efficiently.</li>
<li>Ability to work collaboratively with physicians and other team members.</li>
</ul><p>Requirements of the Commission on Cancer Certification must be met within the triannual certification window proportionate to hire or transfer to the oncology area, details provided by leadership.<br>
<br>
</p><p>Replaces job #274316<br>
<br>
</p><h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<ul><li>Current nursing license to practice nursing in the State of Michigan.</li>
<li>Bachelors degree in Nursing OR Associates degree/diploma in Nursing along with a Masters degree in Nursing</li>
Two (2) years of Bone Marrow Transplant and/or Acute Leukemia (Heme/Onc) RN experience within the last fifteen (15) years.<br>
<li>
<br>
</li></ul><p>NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.</p>
<p>RESUME REQUIRED (for both internal &amp; external applicants):
<br>
You must attach a complete and accurate resume to be fully considered for this position.</p>
<h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
<ul><li>Nurse Coordinator experience, prefer one (1) year in past three (3) years.</li>
<li>Lead nurse or charge nurse experience. prefer six (6) months in past three (3) years.</li>
<li>Proven leadership ability as evidenced by previous employment and references.</li>
<li>Demonstrated ability to set goals, promote teamwork and problem solve as demonstrated by previous performance evaluations.</li>
<li>Experience with MICHART, EPIC, Cisco Finesse, WORD and Excel</li>
<li>OCN or BMTCN certified.</li>
<li>MSN
<br>
</li></ul><h2 class="jobSectionHeader"><b>Why Join Michigan Medicine?</b></h2>
<p>Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p>
<p><b>What Benefits can you Look Forward to?</b></p>
<p>Nursing at Michigan offers a competitive salary with excellent benefits!
</p><p><b>Hourly range for RSAM Registered Nurses (12+ months experience) </b><b>$43.10 - $67.03 / hour</b></p>
<p>Evening Shift Differential- $3.00 / hour</p>
<p>Night Shift Differential- $4.00 / hour</p>
<p>Day Shift Weekend Differential- $2.90 / hour</p>
<p>Evening Shift Weekend Differential- $5.90 / hour</p>
<p>Night Shift Weekend Differential- $6.90 / hour</p>
<p>Charge Nurse Differential- $1.00 / hour</p>
<p><b>The benefit package includes:</b></p>
<p>Excellent medical, dental and vision coverage</p>
<p>2:1 Match on retirement savings and immediate vesting</p>
<p>Generous Paid Time Off Allowances</p>
<p>Robust Tuition and Certification support programs</p>
<p>Large offering of no cost CEs and professional development for advancement</p>
<h2 class="jobSectionHeader"><b>Nursing Specific Info</b></h2>
<p>Salary &amp; Nursing Framework Level:
<br>
This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:
<br>
CCC- COMPETENT NE
<br>
Actual RSAM LEVEL and salary will be determined at time of hire.
<br>
RSAM levels range from CCC-COMPETENT NE to CCC-EXPERT NE to CCC-MASTERY Plus NE
<br>
<br>
Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period.
<br>
Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.
<br>
Positions less than 20 hours/week may be combined.
<br>
<br>
If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.</p>
<h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Work Schedule</b></h2>
<ul><li>Hours: 40 hrs/wk (1.0 FTE)
<br>
Shift: Day Shift, Monday-Friday. Flexible hours to meet program needs. May require weekends and holidays</li>
Location: This position is located in CW MOTT clinic and infusion area.<br>
<li>
<br>
</li></ul><p><br>
All new employees are expected to float in times of low census.
</p><h2 class="jobSectionHeader"><b>Union Affiliation</b></h2>
<p>This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.</p>
<h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280823</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Clinical Care Coordinator: Ambulatory Care Services (C &amp; W Mott Hospital Adult Bone Marrow Transplant Clinic)</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>CLIN CARE COORD COMPETENT-NE</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM Cellular Immunotherapie Adm</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/31/2026 - 8/14/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Nursing- All Nursing
<br>
Nursing- Ambulatory Care and Clinics
<br>
Nursing- Oncology</p></div></div></div>

Clinical Care Coordinator: Ambulatory Care Services (C & W Mott Hospital Adult Bone Marrow Transplant Clinic)

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2>
<p>Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p>
<h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p>This position will provide nursing support to patients in neurology receiving infusions, or any treatments requiring specialized supportive care with geriatric neurological disorders, multiple sclerosis, and more. Care to include patients at East Ann Arbor, Chelsea Health Center, Taubman Center and any ambulatory location within Michigan Medicine where neurology services are provided. This position may include neurology clinic nursing responsibilities including triage and patient education.</p>
<p></p><h2 class="jobSectionHeader"><b>Responsibilities*</b></h2>
<ul><li>Provide coordinated clinical care to adults in the Department of Neurosurgery. Provide direct patient care including but not limited to wound management, pre-operative and postoperative care and evaluation, education and other common clinic procedures and tests in a fast paced surgical environment.</li>
<li>Participate in nursing care, including but not limited to testing, medication management, collaborative planning of care, support of self-management by patients/families, management of emergency situations, etc</li>
<li>Provide patient and family education e.g., medication management, pre-procedure and post-procedure care, etc</li>
<li>Nurse will triage, in-basket management, authorizations, patient education and clinic support in a timely fashion aligned with institutional policies</li>
<li>Provide nursing care in collaboration with Physicians, other disciplines, and department colleagues for patients in clinic and via telephone to support efficient and effective management of patients, in a professional manner.</li>
<li>Facilitate pre-operative patient education class including but not limited to educating patients on preoperative hygiene, surgical process and expectations of surgery, and complete pre-operative consenting of patients.</li>
<li>The candidate selected will be involved in developing and implementing standards of care and protocols, and complete other duties as assigned, to improve the patient experience, patient outcomes, and quality of patient care provided.</li>
<li>Candidate must be able to perform duties independently, be highly motivated and flexible in order to address the needs of patients and their families.</li>
<li>Candidate should be familiar with internal and external resources for clinical assessment, decision making, care management and participate in departmental quality improvement measures as well as LEAN processes and programs.</li>
</ul><h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<ul><li>Current license to practice Nursing in the State of Michigan</li>
<li>Bachelors degree in Nursing OR Associates degree/diploma in Nursing along with a Masters degree in Nursing</li>
Minimum of three (3) years of recent RN experience (within last 5 years) adult surgical patients with preference selection to those working with neurosurgical population<br>
<li>
<br>
<br>
</li><li>NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
<br>
RESUME REQUIRED (for both internal &amp; external applicants):
<br>
You must attach a complete and accurate resume to be fully considered for this position.</li>
</ul><h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
<ul><li>Recent experience with neurosurgery/spine patient population of 2 years within the last 5 years</li>
<li>Recent ambulatory care experience</li>
</ul><h2 class="jobSectionHeader"><b>Nursing Specific Info</b></h2>
<p>Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p>
<p>Nursing at Michigan offers a competitive salary with excellent benefits!</p>
<ul><li>Hourly range for RSAM Competent, Registered Nurses<b> $43.10-$67.03</b>/ hour</li>
<li>Evening Shift Differential-$3.00 / hour</li>
<li>Night Shift Differential- $4.00 / hour</li>
<li>Day Shift Weekend Differential- $2.90 / hour</li>
<li>Evening Shift Weekend Differential- $5.90 / hour</li>
<li>Night Shift Weekend Differential- $6.90 / hour</li>
<li>Charge Nurse Differential- $1.00 / hour</li>
</ul><p>What Benefits can you Look Forward to?</p>
<ul><li>Excellent medical, dental and vision coverage</li>
<li>2:1 Match on retirement savings and immediate vesting</li>
<li>Generous Paid Time Off Allowances</li>
<li>Robust tuition and certification support programs</li>
<li>Large offering of no-cost CEs and professional development for advancement</li>
</ul><h2 class="jobSectionHeader"><b>Nursing Specific Info</b></h2>
<p>Salary &amp; Nursing Framework Level:</p>
<p>This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:</p>
<p>CCC- COMPETENT.</p>
<p>Actual RSAM LEVEL and salary will be determined at time of hire.</p>
<p>RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY.</p>
<h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Work Schedule</b></h2>
<ul><li>Hours: 8-hour shift, 40 hours per week</li>
<li>Days/ Shift: Day shift Monday through Friday; variable days with potential to work Saturdays; variable hours depending on clinic needs</li>
<li>Location: Taubman Center Neurosurgery however potential to support patient care across all ambulatory care neurosurgery locations
<br>
</li></ul><h2 class="jobSectionHeader"><b>Union Affiliation</b></h2>
<p>This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.</p>
<h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280980</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>CLINICAL CARE COORDINATOR (Ambulatory Care Services, Neurosurgery Adult Clinics)</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>CLIN CARE COORD COMPETENT-NE</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM Neurosurg - Tech</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/31/2026 - 8/07/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3>
<div><p>$89,648.00 - $142,126.40</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Nursing- All Nursing
<br>
Nursing- Ambulatory Care and Clinics</p></div></div></div>

CLINICAL CARE COORDINATOR (Ambulatory Care Services, Neurosurgery Adult Clinics)

<p></p><div><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2>
<p>Resume and cover letter is required for both internal and external applicants. Applicants must attach an accurate resume and cover letter to be fully considered for this position.</p>
<h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p>The <b>Therapies Supervisor</b> for the Troy Center for Specialty Care reports directly to the Administrative Director of the Troy Campus and maintains a dotted-line reporting relationship to Ambulatory Rehabilitation Therapies leadership. This role partners closely with Troy Campus Medical Directors, Administrative Managers, Nurse Supervisors, and other operational leaders to support the performance, quality, growth, and daily management of rehabilitation therapy services.</p>
<p>This position includes both administrative/supervisory responsibilities and direct patient care within the incumbent?s licensed rehabilitation discipline. Clinical effort may vary based on operational needs. The Therapies Supervisor provides direct supervision to assigned rehabilitation therapy staff and may provide functional oversight of support staff involved in therapy operations, scheduling, referral management, and clinic flow.</p>
<p>The role is responsible for supporting high-quality, patient- and family-centered care; optimizing access and clinic operations; monitoring productivity and performance metrics; promoting staff engagement and development; ensuring compliance with institutional and regulatory standards; and advancing service-line and campus strategic initiatives. Departmental oversight and cross-coverage responsibilities may change based on Troy Campus operational needs.</p>
<p><b>Site Information</b></p>
<p>The Troy Medical Campus will be University of Michigan Health?s first clinical presence in the Oakland County market. We are building a state-of-the-art specialty care campus in the heart of Troy where a deeply human commitment to personalized care will come together with world-class expertise, cutting-edge therapies, and a legacy of more than 175 years of transformative research to help patients and families in Oakland County ? and beyond ? find their Michigan Answers. The campus will feature two outpatient facilities with over a dozen specialty programs including Cancer services, Musculoskeletal/Sports Medicine, and Reproductive Medicine as well as a surgery/procedure center, comprehensive imaging services, laboratory, pharmacy and therapy services. The campus is conveniently located near I-75, is surrounded by popular shopping and dining and features free parking, on-site cafe, with facilities committed to sustainable, environmentally responsible practices.</p><br>
<p></p><h2 class="jobSectionHeader"><b>Responsibilities*</b></h2>
<p><b>Essential Functions:</b></p>
<div><ul><li><p><b>Clinical Operations and Care Delivery</b></p>
<ul><li><p>Oversee daily clinical operations for assigned rehabilitation therapy services at the Troy Center for Specialty Care.</p>
</li><li><p>Provide direct patient care within the incumbent?s licensed rehabilitation discipline and scope of practice, as operational needs require.</p>
</li><li><p>Support consistent delivery of safe, effective, high-quality, patient- and family-centered care.</p>
</li><li><p>Implement clinical care models, guidelines, standards of care, and service line initiatives in partnership with ambulatory therapy leadership and campus leadership.</p>
</li><li><p>Support use of standardized outcome measures, evidence-based care pathways, and clinical best practices across assigned therapy services.</p>
</li><li><p>Identify clinical variation and partner with ambulatory therapy leadership to improve consistency, quality, and efficiency of care.</p>
</li><li><p>Coordinate clinician deployment and staffing plans to support access, volume, productivity, and patient care needs.</p>
</li><li><p>Monitor visit volume, productivity, referral patterns, scheduling activity, and other operational data to identify opportunities for improvement.</p>
</li><li><p>Assist with triage of therapy referrals and patient orders to improve scheduling accuracy, timeliness, and appropriateness of care.</p>
</li><li><p>Facilitate timely access, appropriate transfers, and seamless transitions of care when applicable.</p><br>
</li></ul></li></ul><p></p><ul><li><p><b>Staff Supervision, Development, and Engagement</b></p>
<ul><li><p>Provide direct supervision, coaching, feedback, and performance management for assigned clinical staff.</p>
</li><li><p>Participate in recruitment, interviewing, hiring recommendations, onboarding, orientation, training, and retention of staff.</p>
</li><li><p>Support staff scheduling, timekeeping review, workload balancing, and coverage planning in accordance with institutional policies and applicable labor agreements.</p>
</li><li><p>Evaluate staff performance, support professional development, and promote competency in clinical and operational workflows.</p>
</li><li><p>Address performance concerns, conduct corrective action, and participate in discipline or termination processes in accordance with Michigan Medicine policies and applicable labor agreements.</p>
</li><li><p>Partner with campus leadership to recognize staff excellence, promote engagement, and support a positive work environment.</p>
</li><li><p>Foster a collaborative, inclusive, team-based culture that supports accountability, continuous learning, and professional respect.</p><br>
</li></ul></li></ul><p></p><ul><li><p><b>Quality, Safety, Compliance, and Patient Experience</b></p>
<ul><li><p>Ensure compliance with applicable institutional policies, professional standards, documentation requirements, billing standards, privacy requirements, and regulatory/accreditation standards.</p>
</li><li><p>Monitor documentation quality and participate in chart audits to support clinical, regulatory, and billing compliance.</p>
</li><li><p>Collaborate with campus leadership to review safety events, incident reports, patient complaints, and service concerns.</p>
</li><li><p>Monitor and support improvement in patient experience scores, access metrics, outcome measures, safety trends, and documentation compliance.</p>
</li><li><p>Promote a culture of safety by encouraging event reporting, timely follow-up, and transparent communication.</p>
</li><li><p>Develop, implement, and evaluate action plans related to patient safety, patient experience, quality outcomes, and operational performance.</p>
</li><li><p>Analyze patient and family feedback and partner with staff and leadership to implement process improvements.</p>
</li><li><p>Support emergency readiness, safe clinic operations, infection prevention practices, and appropriate staff preparedness.</p>
</li><li><p>Identify, track, and resolve clinical and operational issues that affect care delivery or patient experience.</p><br>
</li></ul></li></ul><p></p><ul><li><p><b>Department Operations and Workflow Management</b></p>
<ul><li><p>Oversee routine department operations, including scheduling, referral management, patient flow, charge capture support, documentation workflows, and coordination with administrative support teams.</p>
</li><li><p>Analyze and optimize workflows related to referral intake, scheduling, check-in, rooming or patient preparation, provider/staff interface, check-out, and follow-up activity.</p>
</li><li><p>Partner with campus and service-line leaders to identify opportunities for program growth, referral development, and expanded patient access.</p>
</li><li><p>Analyze referral sources, patient demand, schedule utilization, and regional market trends to inform growth planning.</p>
</li><li><p>Support development of new rehabilitation therapy programs, specialty clinics, or care pathways aligned with Troy Campus growth strategies.</p>
</li><li><p>Partner with Administrative Managers, Nurse Supervisors, and centralized support teams to ensure efficient clinic operations.</p>
</li><li><p>Maintain, update, and implement department policies, procedures, guidelines, and therapeutic strategies in collaboration with Ambulatory Rehabilitation Therapies leadership.</p>
</li><li><p>Identify opportunities for continuous improvement and lead initiatives to improve access, efficiency, quality, and patient satisfaction.</p>
</li><li><p>Support cross-coverage of additional Troy Campus departments or services as assigned.</p><br>
</li></ul></li></ul><p></p><ul><li><p><b>Operational, Financial, and Strategic Performance</b></p>
<ul><li><p>Monitor and communicate operational and financial performance metrics to leadership, providers, and staff.</p>
</li><li><p>Participate in development of department-level budget plans and annual financial planning in collaboration with the Administrative Director and other leaders.</p>
</li><li><p>Monitor billing, charge capture, collections-related workflows, productivity, staffing utilization, and other fiscal indicators.</p>
</li><li><p>Recommend corrective actions to address operational or financial performance concerns.</p>
</li><li><p>Support strategic growth, access expansion, value-based care initiatives, and innovative care delivery models.</p>
</li><li><p>Prepare data, reports, presentations, and action plans for leadership meetings, project teams, and performance reviews.</p><br>
</li></ul></li></ul><p></p><ul><li><p><b>Collaboration and Communication</b></p>
<ul><li><p>Partner with Medical Directors, Administrative Managers, Nurse Supervisors, Ambulatory Rehabilitation Therapies leadership, and centralized support services to achieve service line and campus goals.</p>
</li><li><p>Serve as a communication link between frontline staff, campus leadership, and Ambulatory Rehabilitation Therapies leadership to ensure timely sharing of priorities, concerns, updates, and improvement opportunities.</p>
</li><li><p>Collaborate with IT, facilities, finance, scheduling, billing, human resources, and other support services to resolve operational issues and advance department priorities.</p>
</li><li><p>Build and maintain effective relationships with referring providers, faculty, staff, patients, families, and community stakeholders.</p>
</li><li><p>Represent the department and campus on committees, workgroups, meetings, conferences, and community events as assigned.</p>
</li><li><p>Communicate relevant Michigan Medicine, UMMG, ACS, campus, and department policies to staff and stakeholders as appropriate.</p>
</li></ul></li></ul></div><h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<ul><li><p>Bachelor?s, Master?s, or Doctoral degree in Physical Therapy, Occupational Therapy, or related rehabilitation discipline.</p>
</li><li><p>Current State of Michigan professional license in applicable therapy discipline.</p>
<ul><li><p>Minimum of two years of clinical experience.</p>
</li><li><p>Prior leadership experience, such as direct supervision, charge/lead therapist duties, project leadership, program development, staff training, or operational management.</p>
</li><li><p>Demonstrated knowledge of ambulatory rehabilitation operations.</p>
</li><li><p>Experience with quality improvement, patient experience, productivity metrics, and interdisciplinary collaboration.</p>
</li><li><p>Demonstrated ability to use operational data, including productivity, access, quality, or patient experience metrics, to support decision-making.</p>
</li><li><p>Ability to manage competing priorities in a complex ambulatory care environment.</p>
</li><li><p>Excellent interpersonal and communication skills</p>
</li></ul></li></ul><h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
<ul><li><p>Experience in an academic medical center or large health system.</p>
<ul><li><p>Supervisory experience in an ambulatory health care setting.</p>
</li><li><p>Experience with MiChart/Epic, financial reporting, ambulatory dashboards, or comparable analytics tools.</p>
</li><li><p>Experience leading change management, process improvement, or program development.</p>
</li><li><p>Certification or advanced training in relevant specialty area.</p>
</li><li><p>Knowledge of the University of Michigan policies and procedures</p>
</li><li><p>Experience with team building and incorporating Lean principles into daily work.</p>
</li><li><p>Strong understanding of the local Troy community and regional healthcare landscape, including patient populations, referral patterns, community organizations, and factors influencing access to care.</p>
</li></ul></li></ul><h2 class="jobSectionHeader"><b>Why Work at Michigan?</b></h2>
<p>Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p>
<p><b>What Benefits Can You Look Forward to?</b></p>
<ul><li>Comprehensive benefits plan options, with excellent medical, dental and vision coverage effective on your very first day</li>
<li>Generous 2-to-1 Employer Match on retirement savings and immediate vesting</li>
<li>Paid Time Off</li>
<li>Tuition Reimbursement</li>
<li>Health Savings Accounts / Flexible Spending Accounts</li>
<li>Health and Wellness incentives</li>
<li>Work-Life Programs - to strengthen a workplace culture that supports personal and family life, including child care, elder care, lactation resources, and flexible work arrangements</li>
<li>Free access to LinkedIn Learning which offers more than 20,000 high quality, on-demand courses available at any time</li>
</ul><p><b>More Reasons to &quot;GO BLUE!&quot;</b></p>
<ul><li>Rated among Top 25 Universities in the World by Times Higher Education for 2026</li>
<li>University of Michigan Health named one of the World's Best Hospitals in 2026, and #12 in the United States, by Newsweek and Statista</li>
<li>Michigan Medicine rated #15 Best Employer for New Grads 2026 by Forbes</li>
<li>University of Michigan was recognized in Crain's 2025 Best Places to Work in Southeast Michigan</li>
<li>University of Michigan was recognized as one of America's Best Employers For Company Culture 2025 by Forbes</li>
<li>U-M Health named to the nation's Honor Roll of Best Hospitals by U.S. News &amp; World Report, #1 hospital in Michigan, ranked among the nation's best in 11 different specialties for 2025</li>
<li>Michigan Medicine C.S. Mott Children's was recognized as one of America's Best Children's Hospitals 2025 by Newsweek and Statista</li>
<li>University of Michigan Health-Michigan Medicine earned Top 25 Environmental Excellence award from Practice Greenhealth for 2025 &amp; 2026</li>
<li>University of Michigan rated #3 U.S. Public University for 2025 by U.S. News &amp; World Report</li>
<li>Michigan Medicine named one of the Best and Brightest Companies to Work For in metropolitan Detroit in 2024 by the National Association for Business Resources</li>
<li>Nationally Recognized for work/life effectiveness by WorldatWork</li>
</ul><h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Additional Information</b></h2>
<p><b>Work Schedule &amp; Location</b></p>
<ul><li><p>Hours/FLSA Status: Full-time; Exempt</p>
</li><li><p>Shift: Shift and hours will vary based on unit needs</p>
</li><li><p>Location: Troy Medical Campus.</p>
</li><li><p>During orientation period travel to Ann Arbor, Brighton, Northville, and other Michigan Medicine locations is required After orientation, occasional travel to additional Michigan Medicine sites may be required as needed.</p>
</li></ul><h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p>
<h2 class="jobSectionHeader"><b>Application Deadline</b></h2>
<p>Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280967</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Therapies Supervisor - Troy Campus</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Physical Therapy Supervisor</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Exempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM Oakland</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/30/2026 - 8/29/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Patient Care Services</p></div></div></div>

Therapies Supervisor - Troy Campus

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2>
<p>Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p>
<h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p>Revenue Cycle Professional Billing (Medical Specialties) is looking for a Senior Billing Clerk/Patient Account Representative for BCBS/BCN Insurance Professional Receivables. Responsible for accurate claim submission, resolve complex insurance inquiries and reimbursement issues; monitor and analyze outstanding insurance receivables with responsibility for ensuring optimal reimbursement.</p>
<h2 class="jobSectionHeader"><b>Responsibilities*</b></h2>
<ul><li>Status patient accounts for nonpayment from BCBS/BCN, initiating appropriate follow-up action, responding to all levels of financial inquiries from patients, payers, hospital and department personnel.</li>
<li>Monitor and analyze BCBS/BCN reimbursement levels.</li>
<li>Recommend and implement corrective action for insufficient payment or inappropriate rejections.</li>
<li>Analyze nonpayment situations and recommend procedure changes which may resolve such negative trends.</li>
<li>Resolve daily edits.</li>
<li>Review claim forms for accuracy and completeness.</li>
<li>Maintain unit productivity and quality assurance requirements.</li>
</ul><h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<ul><li>High school diploma or equivalent combination of education and experience.</li>
<li>Ability to handle multiple tasks timely.</li>
<li>Knowledge of Medical Insurance reimbursement policies and procedures.</li>
<li>Ability to type 40-60 wpm with accuracy may be necessary.</li>
<li>Proficiency in use of computers and software, including Microsoft Office product.</li>
<li>Demonstrated excellent verbal and written interpersonal skills.</li>
<li>Direct experience related to hospital or professional billing, which may include recent completion of a medical billing program.</li>
<li>Demonstrated ability to handle multiple items simultaneously and produce high-quality work in a timely, accurate and efficient manner.</li>
<li>Demonstrated experience efficiently and professionally handling and protecting items confidential in nature.</li>
<li>Demonstrated ability work in a team environment, build trust in the working relationships with other staff and faculty.
</li><li>Demonstrated ability to work independently.</li>
<li>Demonstrated attention to details.</li>
<li>Demonstrated problem solving abilities are necessary.</li>
</ul><h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
<ul><li>Knowledge of University of Michigan and UMHS policies, procedures and as well as regulatory requirements.</li>
<li>Experience with UMHS systems including MiChart (epic), Outlook, Waystar, CHAMPS, Availity, as well as other payer websites.</li>
<li>Professional or Facility billing experience within the last 5 years.</li>
<li>2-3 years? office experience, including 1-2 years in a hospital or physician business office performing Commercial collection functions.</li>
<li>Facility Billing experience could be considered.</li>
</ul><h2 class="jobSectionHeader"><b>Why Join Michigan Medicine?</b></h2>
<p>Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p>
<p><b>What Benefits can you Look Forward to?</b></p>
<ul><li>Excellent medical, dental and vision coverage effective on your very first day</li>
<li>2:1 Match on retirement savings</li>
</ul><h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p>
<h2 class="jobSectionHeader"><b>Application Deadline</b></h2>
<p>Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280825</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Sr Billing Clerk/Patient Account Representative Healthcare</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Sr Bill Clk/Pat Acct Rep Hlth</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Mobile/Remote</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Exec Vp Med Affairs</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM Rev Cycle (PTO)</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/30/2026 - 8/07/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Finance</p></div></div></div>

Sr Billing Clerk/Patient Account Representative Healthcare

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2>
<p>Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p>
<h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p><b>General Pharmacy Technician duties may include:</b></p>
<ul><li>Prepare and package non-sterile compounded pharmaceuticals</li>
<li>Prepare sterile products, injections and IV chemotherapy</li>
<li>Fill automated dispensing cabinets on nursing units</li>
<li>Correctly distribute and account for controlled substances usage</li>
<li>Deliver medications to nursing units including surgical rooms</li>
<li>Stock medications shelves, manage inventory dating, return excess stock to inventory, properly dispose expired medications or return to manufacturer</li>
<li>Prepare and deliver investigational drugs per research protocols</li>
<li>Respond and triage telephone and electronic message inquiries</li>
<li>Assist the Pharmacist with auditing controlled substance utilization</li>
<li>Complete restocking and dispensing activities using pharmacy automation</li>
<li>Receive orders and prepare and package medications for outside clinics</li>
<li>Build various medication kits, providing support to many different professions</li>
<li>Conduct admission medication histories</li>
<li>Assist the pharmacist in resuscitation bays</li>
<li>Performing pharmacy cleaning and documentation</li>
<li>Assist with training of staff</li>
<li>Other duties and special projects as assigned by supervisor to assist with preparation and delivery of patient medications</li>
<li>Work in a highly collaborative environment including Pharmacists, Pharmacy Managers, Technician Supervisors, and other medical professionals</li>
</ul><h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<p>Ability to perform a wide range of physical activity: lifting, pulling, bending, manual dexterity movements. Ability to follow oral and written instructions, prioritize with accuracy and dependability: Fluency in reading, writing and speaking English.</p><br>
<p></p><p><b>Pharmacy Technician Associate:</b></p>
<ul><li>Graduation from high school or an equivalent combination of education and experience.</li>
<li>Current licensure that meets the State of Michigan Pharmacy Technician licensing requirements. This includes: A temporary pharmacy technician license (valid for 1 year and is non-renewable) or a full pharmacy technician license upon hire, or a full pharmacy technician license before the temporary license expires.</li>
<li>Proficient communication, computer and basic mathematic skills.</li>
<li>This position requires primary source verification</li></ul><br>
<p></p><h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
<p>At least one year of technician experience or completion of a Pharmacy Technician training program is highly desirable. Basic algebra including performing pharmacy calculations is also highly desired.</p>
<h2 class="jobSectionHeader"><b>Why Join Michigan Medicine?</b></h2>
<p>Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p>
<p><b>What Benefits can you Look Forward to?</b></p>
<ul><li>Excellent medical, dental and vision coverage effective on your very first day</li>
<li>2:1 Match on retirement savings</li>
<li>Generous PTO program</li>
<li>State of the Art technology</li>
<li>Complimentary access to continuing education (CE) credits via American Society of Health-System Pharmacist (ASHP)</li>
<li>Reimbursement for Membership in the Southeast Michigan Society of Health System Pharmacists (SMSHP)</li>
</ul><h2 class="jobSectionHeader"><b>Licensure &amp; Certification</b></h2>
<p>The State of Michigan Department of Licensing and Regulatory Affairs (LARA) requires all Pharmacy Technicians to be licensed. The new regulations allow for a one-time temporary license for up to 1 year, during which time a Technician must successfully complete requirements to become certified and meet all other State of Michigan requirements for a Full Pharmacy Technician License. UMHS Pharmacy Department provides coaching and additional information to support Technicians to become certified and licensed.</p>
<p>Please visit the Michigan LARA website for more information about Pharmacy Technician licensing: http://www.michigan.gov/lara/0,4601,7-154-72600_72603_27529_27548-340669-,00.html</p>
<p>Newly hired pharmacy technicians must obtain a valid Michigan Pharmacy Technician License on or before their hire date. This can include a Full Michigan Pharmacy Technician License or a Temporary Michigan Pharmacy Technician License. If a technician obtains a Temporary Michigan Pharmacy Technician License on or before their date of hire, they must obtain a Full Michigan Pharmacy Technician License within 1 year of hire date or before the Temporary Michigan Pharmacy Technician License expires, whichever is sooner, in order to maintain employment. In addition, All pharmacy technicians must obtain PTCB certification within 6 months of hire date or in time to obtain a Full Michigan Pharmacy Technician License, whichever is sooner, and they must maintain their PTCB certification throughout the duration of employment at UMHS as a Pharmacy Technician.</p>
<h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Work Schedule</b></h2>
<p>This is a full-time Evening shift position.</p>
<h2 class="jobSectionHeader"><b>Additional Information</b></h2>
<p>Upon applying for this position, you will be sent an invitation within two business days to complete an online pre-employment assessment. To ensure you receive this invitation, please add HR-Recruitment@med.umich.edu as a secure email sender in your Contacts. Applicants who have completed the assessment will be considered viable candidates for this position. (Please note, if you have previously completed the assessment, you will not receive email/be asked to be completed it again.)</p><br>
<p><br>
For more information about the UMHS Department of Pharmacy Services, see our annual report at https://www.medicine.umich.edu/dept/pharmacy/pharmacy-annual-report
</p><h2 class="jobSectionHeader"><b>Union Affiliation</b></h2>
<p>This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.</p>
<h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p>
<h2 class="jobSectionHeader"><b>Application Deadline</b></h2>
<p>Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280863</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Pharmacy Technician - CW</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Pharmacy Tech Assoc</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Michigan Medicine - Ann Arbor</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM CW - Pharmacy</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/30/2026 - 8/06/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Patient Care Services
<br>
Pharmacy</p></div></div></div>

Pharmacy Technician - CW

<p></p><div><div><div><h2 class="jobSectionHeader"><b>Mission Statement</b></h2>
<p>Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p>
<h2 class="jobSectionHeader"><b>Job Summary</b></h2>
<p>The Brighton Center for Specialty Care is one of the newer University of Michigan Ambulatory Care facility dedicated to providing high-quality health care services for adults and children. The 2-story facility is located at 7500 Challis in Brighton, MI. We are actively seeking compassionate, enthusiastic, and patient-focused individuals who will share in the goal of crafting the ideal experience for our patients, families and employees.</p>
<h2 class="jobSectionHeader"><b>Responsibilities*</b></h2>
<ul><li>This position will primarily focus on supporting the Oncology department but may be asked to support other areas as needed.</li>
<li>As a Medical Assistant in our Oncology Department, you will help us offer our patients a soothing and caring environment for our Oncology services.</li>
<li>In these specialized departments you will master the ability to obtain vital signs, height and weight to help calculate drug dosages accurately. In addition to these skills and the abilities you already possess as a Medical Assistant, you will be responsible for: ensuring patients are efficiently moving through examination, consultation and treatment rooms; preparing, cleaning, and stocking patient and procedure rooms; obtaining and updating medication lists along with medical and surgical histories; performing EKGs, pulse oximeters, and glucometers; tracking external labs; and administrative tasks such as calling patients for inside and outside facilities, entering notes into MiChart, and faxing, copying, printing and scanning patient records.</li>
</ul><p><b>Physical Requirements</b></p>
<p>You will be required to do some moderate standing and walking, as well as lift, position, push, and/or transfer patients.</p>
<p></p><h2 class="jobSectionHeader"><b>Required Qualifications*</b></h2>
<ul><li>High school diploma or GED.</li>
<li>Completion of a Medical Assistant program <b>OR </b>current enrollment in, or completion of coursework in a healthcare professional program (e.g., medical school, PA program, nursing program, or related clinical training) <b>OR </b>an equivalent combination of education and experience (1 - 3 years).</li>
<li>Demonstrated knowledge of clinical workflows, patient care, and basic medical terminology.</li>
</ul><h2 class="jobSectionHeader"><b>Desired Qualifications*</b></h2>
<ul><li>Certification as a Medical Assistant.</li>
<li>Experience working within a large, complex health care setting.
</li><li>Familiarity with UMHS electronic medical record systems.</li>
<li>Knowledge of University policies and procedures.</li>
</ul><h2 class="jobSectionHeader"><b>Why Work at Michigan?</b></h2>
<p>You will play an integral role within our institution and are important to providing the highest quality service to patients and their loved ones. We are eager to assist you in becoming a well-rounded employee and individual, and to help you advance in your career. Don?t hesitate ? join our team today and help us provide remarkable assistance to our patients in Brighton and surrounding areas.</p>
<p><b>What perks and benefits can you look forward to?</b></p>
<ul><li>Excellent medical, dental and vision coverage</li>
<li>2:1 Match on retirement savings</li>
<li>75% Tuition Reimbursement</li>
<li>Professional Growth and Advancement Opportunities</li>
<li>Leaders who provide quality training and direction</li>
<li>Direct communication and partnership with Nurse Practitioners and Physicians</li>
<li>Potential exposure to many Specialty Care Departments</li>
</ul><h2 class="jobSectionHeader"><b>Modes of Work</b></h2>
<p>Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p>
<h2 class="jobSectionHeader"><b>Work Schedule</b></h2>
<p>Clinic hours are 7:00am - 5:30pm Monday through Friday. Shift will be determined upon hire. This position is part time 24 hours - 3 days per week.</p>
<h2 class="jobSectionHeader"><b>Union Affiliation</b></h2>
<p>This position is covered under the collective bargaining agreement between the U-M and the United Michigan Medicine Allied Professionals (UMMAP), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.</p>
<h2 class="jobSectionHeader"><b>Background Screening</b></h2>
<p>Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act.</p>
<h2 class="jobSectionHeader"><b>Application Deadline</b></h2>
<p>Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled any time after the minimum posting period has ended.</p>
<h2 class="jobSectionHeader"><b>U-M EEO Statement</b></h2>
<p>The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>280634</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Medical Assistant/Associate - Part Time (Rogel Cancer Center) - Brighton Center for Specialty Care</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Medical Assistant Associate</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Brighton</p>
</div></div><p>Brighton, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Onsite</p>
</div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Part-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Um Hospital</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM BCSC CCC</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>7/30/2026 - 8/06/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3>
<div><p>$44,553.60 - $64,688.00</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Patient Care Services</p></div></div></div>

Medical Assistant/Associate - Part Time (Rogel Cancer Center) - Brighton Center for Specialty Care

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