Farid Massoud

Thebes USA

Job Overview Thebes USA, the U.S. division of Thebes Consult, an international advisory and consulting firm, is seeking a dedicated and professional Call Centre Customer Service Representative. As a specialist in legal, regulatory, investment, and compliance advisory services, we are looking for an individual to be the first point of contact for our valued clients. This is a Full-Time position based in **Texas City, Texas, United States**. The successful candidate will play a crucial role in upholding our commitment to exceptional client service and support. Salary: $30 - $40 USD per hour Responsibilities * Serve as the primary point of contact for clients, handling inbound and outbound calls with the utmost professionalism. * Respond promptly and accurately to client enquiries received via telephone, email, and other communication channels. * Provide clear information regarding the firm's specialised advisory services. * Address and resolve client issues or complaints efficiently, ensuring a high level of client satisfaction. * Escalate complex or technical queries to the appropriate legal, regulatory, or investment consultants. * Maintain precise and comprehensive records of all client interactions within the company's CRM system. * Assist with scheduling appointments and consultations between clients and our advisory team. * Uphold client confidentiality and data protection standards at all times. * Contribute to team efforts by accomplishing related results as needed. Qualifications * Proven experience in a customer service, client relations, or call centre environment, preferably within a professional services firm. * Exceptional verbal and written communication skills, with a clear and professional telephone manner. * Strong interpersonal skills with an ability to build rapport with a diverse range of clients. * Excellent problem-solving capabilities and the ability to remain calm under pressure. * Proficient in the use of MS Office Suite; experience with CRM software is highly desirable. * A high degree of accuracy and meticulous attention to detail. * A proactive and positive attitude with a strong work ethic. * An understanding of or interest in the legal, financial, or compliance sectors would be a distinct advantage.

Call Center Customer Service Representative

Remote Data Entry Clerk Job Overview Thebes USA, the U.S. office of the international advisory and consulting firm Thebes Consult, is seeking a meticulous and highly organised Remote Data Entry Clerk to join our team. Thebes USA specialises in providing expert legal, regulatory, investment, and compliance advisory services. This role is crucial for maintaining the integrity and accuracy of our client and case data, which underpins the high-quality service we provide. The ideal candidate will be a self-motivated individual with exceptional attention to detail and a commitment to handling sensitive information with the utmost discretion. This is a full-time, remote position based in the United States. Job Title: Remote Data Entry Clerk Location: Remote (United States) Employment Type: FULL_TIME Salary: $29 - $39 USD per hour Responsibilities • Accurately and efficiently input, update, and maintain data from various sources into our company databases and systems. • Review and verify data for errors, omissions, or inconsistencies, making corrections where necessary to ensure data integrity. • Handle and process sensitive and confidential legal and compliance documents with a high degree of professionalism and discretion. • Prepare and sort source documents, identifying and interpreting data to be entered. • Generate reports, retrieve data from the database, and perform periodic data audits as requested by the advisory teams. • Comply with data integrity, security policies, and confidentiality agreements. • Collaborate with team members to ensure data is collected and managed effectively. Qualifications • Proven experience as a Data Entry Clerk or in a similar administrative role. • Exceptional typing speed and accuracy with a keen eye for detail. • Proficient in Microsoft Office Suite, particularly MS Excel, and comfortable learning new database software. • Strong organisational and time-management skills, with the ability to work independently in a remote setting. • Excellent written and verbal communication skills. • High level of integrity and a demonstrated ability to handle confidential information responsibly. • A high school diploma or equivalent is required; further education or certification in administration is a plus. Benefits Thebes USA is committed to the well-being of its employees and offers a competitive and comprehensive package. • A competitive hourly wage. • The opportunity to work with a leading international advisory firm. • A supportive and professional fully remote working environment. • Opportunities for professional growth and development.

Remote Data Entry Clerk – (Work From Home)

Job Title: Virtual Assistant Job Overview Thebes USA, the U.S. office of Thebes Consult, an international advisory and consulting firm, is seeking a highly organised and professional Virtual Assistant to join our team. Thebes Consult specialises in providing expert legal, regulatory, investment, and compliance advisory services to a global clientele, with offices in Egypt, Azerbaijan, the UAE, and the USA. This is a full-time, remote position based in the Texas City, Texas, United States area. The successful candidate will be an integral part of our operations, providing comprehensive administrative support to ensure the efficiency and success of our U.S. team. The offered compensation for this role is between $30.00 - $45.00 USD per hour, commensurate with experience. Responsibilities * Manage and maintain executive calendars, including scheduling appointments, internal/external meetings, and conference calls. * Handle professional correspondence, including monitoring and responding to emails on behalf of the team. * Prepare, format, and proofread a variety of documents such as reports, presentations, and legal correspondence. * Conduct research on regulatory updates, market trends, and other topics to support consulting projects. * Organise and maintain digital files, ensuring all documentation is managed with the highest level of confidentiality and accuracy. * Assist with client onboarding processes and maintain client relationship management (CRM) records. * Provide general administrative support, including data entry, expense reporting, and coordinating virtual events. * Liaise professionally with clients, partners, and team members across different time zones. Qualifications * Proven experience as a Virtual Assistant, Executive Assistant, or in a similar administrative capacity. * Exceptional organisational, multitasking, and time-management skills with a keen eye for detail. * Excellent written and verbal communication skills. * High level of proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with virtual collaboration tools. * The ability to work independently, take initiative, and manage tasks proactively. * Utmost discretion and a proven ability to handle confidential and sensitive information. * Experience within the legal, financial, or professional services industry is highly desirable. * A bachelor's degree in Business Administration, Communications, or a related field is preferred but not required.

Virtual Assistant

Job Overview Thebes USA, the U.S. division of the international advisory firm Thebes Consult, is seeking a professional and highly motivated Live Chat Agent to join our team. This is a full-time position based in Texas City, Texas. As a key member of our client services team, you will be the first point of contact for prospective and existing clients, providing exceptional support and guidance on our specialised legal, regulatory, investment, and compliance advisory services. The ideal candidate will be an excellent communicator, capable of representing our brand with the highest level of professionalism. This role offers a competitive hourly wage of $25.00 - $39.00 USD per hour. Key Responsibilities * Engage with clients and potential clients via our live chat platform in a prompt, professional, and courteous manner. * Provide accurate and clear information regarding the company's full range of advisory services. * Assess client needs efficiently to direct enquiries to the appropriate specialist consultant or department within the organisation. * Resolve client queries effectively, and escalate complex issues to senior team members when necessary. * Maintain detailed and accurate records of all client interactions within our CRM system. * Uphold a high standard of client satisfaction and contribute to a positive brand experience. * Stay informed about the company’s services and industry trends to provide knowledgeable support. Qualifications and Skills * Proven experience in a customer service, live chat, or client-facing role is essential. * Exceptional written communication skills, with a strong command of UK-English grammar, spelling, and punctuation. * Excellent typing speed and accuracy. * The ability to multitask effectively, manage time, and prioritise tasks in a fast-paced environment. * A patient, professional, and empathetic approach to client communication. * Strong problem-solving skills and attention to detail. * Experience within a professional services environment (e.g., legal, financial, or consulting) is highly desirable but not required. * Familiarity with CRM software would be a distinct advantage.

Live Chat Agent

Job Overview Thebes USA, the U.S. office of the international advisory firm Thebes Consult, is seeking a meticulous and organised Bookkeeper to join our team. This is a full-time position based in our Los Angeles, California office. As a key member of our finance department, you will be responsible for maintaining our financial records, including purchases, sales, receipts, and payments. The ideal candidate will have a strong background in accounting, a keen eye for detail, and the ability to work independently to ensure the financial health and compliance of our U.S. operations. Responsibilities - Manage all aspects of day-to-day bookkeeping and accounting processes. - Record financial transactions by establishing a chart of accounts and defining bookkeeping policies and procedures. - Maintain and balance the general ledger by preparing a trial balance and reconciling entries. - Process accounts payable and receivable in a timely and accurate manner. - Conduct regular bank and credit card reconciliations to ensure accuracy. - Assist in the preparation of financial statements, including balance sheets and income statements. - Prepare and submit weekly and monthly financial reports. - Manage payroll processing and ensure compliance with relevant regulations. - Support the preparation of tax returns and collaborate with external accountants as needed. Qualifications - Proven professional experience as a Bookkeeper or in a comparable accounting role. - A solid understanding of basic bookkeeping and accounting principles is essential. - Proficiency with accounting software (e.g., QuickBooks, Xero, Sage) and MS Office, particularly Excel. - Exceptional attention to detail and a high degree of accuracy. - Strong organisational and time-management skills, with the ability to prioritise tasks effectively. - Excellent communication skills, both written and verbal. - The ability to handle confidential information with discretion. - A relevant qualification or certification in accounting or bookkeeping is highly desirable. Benefits - A competitive hourly wage of $30 - $49 USD, commensurate with experience. - Opportunity to be part of a dynamic and growing international consulting firm. - A professional and collaborative work environment. - Opportunities for professional development and growth.

Bookkeeper

Job Overview Thebes USA, the U.S. office of the international advisory and consulting firm Thebes Consult, is seeking a professional and dedicated Customer Service/ Helpdesk Agent to join our team. This is a full-time position based in Texas City, Texas, United States. As a key member of our team, you will be the first point of contact for our clients, providing exceptional support and resolving enquiries related to our specialised legal, regulatory, investment, and compliance advisory services. The ideal candidate is an excellent communicator with a passion for client satisfaction and problem-solving. This role offers a competitive salary of $25.00 - $39.00 USD per hour. Responsibilities  <ul><li>Serve as the primary point of contact for all client enquiries received via telephone, email, and our dedicated helpdesk portal.</li><li>Provide timely, accurate, and professional responses to clients regarding our services and their accounts.</li><li>Effectively diagnose, troubleshoot, and resolve client issues, ensuring a high level of satisfaction.</li><li>Escalate complex or specialised queries to the appropriate internal advisory teams, such as legal or compliance, while maintaining ownership of the client communication.</li><li>Maintain meticulous and accurate records of all client interactions, issues, and resolutions within our CRM system.</li><li>Assist in the client onboarding process by providing guidance and essential information.</li><li>Contribute to the continuous improvement of our services by identifying and reporting recurring client issues and feedback.</li></ul>Qualifications  <ul><li>Proven experience in a customer service, helpdesk, or client support role is essential.</li><li>Exceptional verbal and written communication skills, with a professional and courteous telephone manner.</li><li>Strong analytical and problem-solving abilities, with a high attention to detail.</li><li>The ability to effectively manage and prioritise multiple tasks in a fast-paced environment.</li><li>Proficiency in using CRM systems, helpdesk software, and the Microsoft Office Suite.</li><li>A client-centric mindset with a genuine commitment to delivering outstanding service.</li><li>Experience within the legal, financial, or professional services sectors would be a significant advantage.</li></ul> What We Offer  <ul><li>A competitive salary and a comprehensive benefits package.</li><li>The opportunity to work within a prestigious international firm with a highly specialised team.</li><li>A supportive and collaborative work environment that encourages professional growth.</li><li>Opportunities for continuous learning and professional development.</li></ul>

Customer Service/ Helpdesk Agent

Job Title: Remote Bookkeeper Company: Thebes USA Employment Type: Full-Time Location: Fully Remote Compensation: $25 - $39 USD per hour Job Overview Thebes USA is seeking a meticulous and highly organised Remote Bookkeeper to join our growing team. This is a full-time, fully remote position, offering the flexibility to work from home. The ideal candidate will be a self-motivated professional with a strong understanding of bookkeeping and accounting principles. You will be responsible for maintaining our financial records, including purchases, sales, receipts, and payments. This role is crucial for ensuring the accuracy and integrity of our company's financial data. Responsibilities As a Remote Bookkeeper, your primary duties will include: * Managing all aspects of the accounts payable and accounts receivable processes. * Recording day-to-day financial transactions and completing the posting process. * Performing regular reconciliations of all bank accounts and credit cards to ensure their accuracy. * Processing invoices, expense claims, and payments in a timely manner. * Preparing and generating financial reports, such as balance sheets and profit and loss statements. * Maintaining an organised and accurate system of financial records, both electronically and physically. * Assisting with the preparation for tax filings and audits. * Ensuring compliance with company financial policies and procedures. Qualifications To be successful in this role, you should possess the following qualifications and skills: * Proven experience working as a Bookkeeper or in a similar accounting role. * A solid understanding of basic bookkeeping and accounting principles. * High proficiency in accounting software such as QuickBooks, Xero, or Sage. * Exceptional attention to detail and a high degree of accuracy. * Strong organisational and time-management skills, with the ability to meet deadlines consistently. * The ability to work independently and manage your own workload effectively in a remote environment. * Excellent written and verbal communication skills. * A professional accounting qualification (e.g., AAT) would be considered an advantage. Benefits * A competitive hourly rate. * The flexibility and convenience of a fully remote, work-from-home position. * The opportunity to be a key member of a supportive and dynamic team. * Opportunities for continued professional development and growth within the company.

Remote Bookkeeper – Work From Home

Join Thebes USA and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.