Qureos Mentor

Toyota Material Handling

<div>
 Join our Team as an
 
 IT SUPPORT TECHNICIAN!!
 
 
 
 
 The Role
 
 
 
 We&rsquo;re seeking a passionate and dedicated IT Support Technician who brings enthusiasm and a customer centric focus to the table. In this role, you will support all computer-related functions at Toyota Material Handling North America. One minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative project. If you enjoy tackling challenges with positivity and a bit of humor, you&rsquo;ll feel right at home here.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Provide excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and non-technical issues
 </li>
 <li>
 Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management
 </li>
 <li>
 Configuration and deployment of client equipment to perform business required functions such as file sharing, printing, email and internet usage
 </li>
 <li>
 Have solid understanding client OS and application operations related to company services and deployment of such items
 </li>
 <li>
 Active Directory functions such as group creation and modification, user creation and modification and various permission related items.
 </li>
 <li>
 Establish and maintain user accounts and passwords in accordance with company information security guidelines.
 </li>
 <li>
 Manage enterprise software inventory system to track and distribute company approved software programs and updates.
 </li>
 <li>
 Review and recommend modifications to helpdesk procedures with IT Managers
 </li>
 <li>
 Documents, tracks, and monitors the problem to ensure a timely resolution. Provide excellent case note documentation and ability to create numerous Knowledge Base articles
 </li>
 <li>
 Abide by company Core Values and behave professionally, courteously, and respectfully in all situations
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree OR equivalent of experience in an IT related environment
 </li>
 <li>
 Experience in the installation, configuration, use and troubleshooting of mobile and desktop devices.
 </li>
 <li>
 Typically 3 to 5 years of Corporate IT Desktop Support work experience.
 </li>
 <li>
 Must be able to demonstrate well-developed and proven organizational, problem solving, analytical, and time management skills.
 </li>
 <li>
 Demonstrable project management, data analysis, customer services, and support skills.
 </li>
 <li>
 ITIL Foundations Certification or ITSM/ITIL experience.
 
 
 </li>
 </ul>
 
 What Sets You Apart
 
 
 
 <ul>
 <li>
 Self-motivated, detail-oriented and organized.
 </li>
 <li>
 Excellent communication, both oral and written, interpersonal, organization and presentation skills.
 </li>
 <li>
 Ability to work both independently and with a group efficiently to meet deadlines.
 
 
 </li>
 </ul>
 
 Where And When You&rsquo;ll Work
 
 
 
 <ul>
 <li>
 This is an in-person role located at our Greene, NY office&mdash;ideal for those who thrive in a hands-on, team-oriented environment.
 
 
 </li>
 </ul>
 
 What Your Total Compensation &amp; Benefits Package will look like:
 
 
 
 
 Salary
 
 - $45,290 min - $65,358 per year. Position may be filled at a level I or II and compensation depends on the selected candidate&rsquo;s education and experience.
 
 
 
 World Class Benefits
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Generous Paid Time Off and 13 Paid Holidays
 </li>
 <li>
 Affordable Medical plans and no-cost Dental &amp; Vision options
 </li>
 <li>
 100% 401(k) match up to 6%
 </li>
 <li>
 Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
 </li>
 <li>
 Tuition Assistance Program
 </li>
 <li>
 Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
 </li>
 <li>
 Recognition and Kaizen (continuous improvement) Reward Programs
 </li>
 <li>
 Meaningful opportunities for personal and professional development
 </li>
 <li>
 Onsite Fitness Center &amp; Occupational Health Clinic
 </li>
 <li>
 Best in class work culture!
 
 
 </li>
 </ul>
 
 Big Name | Big Opportunities | Life is Better at Toyota
 
 
 
 Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of &ldquo;respect for people&rdquo; and &ldquo;continuous improvement&rdquo;. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
 
 
 
 Learn more here:
 
 https://www.toyotaforklift.com/careers
 
 
 
 Follow us on Social Media:
 
 Working at Toyota Material Handling | Glassdoor
</div>

IT Support Technician

<div>Join our Team as a Software Engineering Test Technician!
The Role:

We're seeking a driven and detail-oriented Software Engineering Test Technician to join our innovative engineering team. In this role, you'll be hands-on with cutting-edge software, firmware, and hardware systems, validating performance, connectivity, and functionality across our iWAREHOUSE&reg; product suite and telematics platforms. You'll collaborate closely with engineers across disciplines to ensure every system we deliver performs flawlessly in real-world conditions. We value innovative and creative ideas&mdash;yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you'll feel right at home here.
What You'll Be Doing:
<ul>
<li>Plan, organize, and execute comprehensive test cycles for iWAREHOUSE&reg; hardware and software, including connectivity, sensor integration, and data-pipeline validation.</li>
<li>Perform detailed analysis of telemetry data and system logs to detect and resolve functional, communication, and performance issues.</li>
<li>Lead troubleshooting efforts across multiple systems - including telematics devices, lift truck interfaces, and cloud-based data platforms.</li>
<li>Collaborate with software, firmware, and cloud engineering teams to verify defect fixes, validate new features, and ensure reliable feature deployments.</li>
<li>Process, analyze, and visualize large datasets, preparing clear technical summaries, reports, and recommendations for engineering and management teams.</li>
<li>Maintain accurate and comprehensive test documentation, including procedures, configurations, and results.</li>
<li>Uphold TMHNA safety, quality, and environmental standards in all testing and validation activities.</li>
</ul>
What We're Looking For:
<ul>
<li>2+ years of hands-on experience in software testing, telematics, or embedded systems.</li>
<li>Strong hands-on technical skills with a commitment to safe, precise testing practices.</li>
<li>Experience installing and using sensors, data acquisition systems (DAQ), and diagnostic equipment.</li>
<li>Self-motivated and resourceful, with the ability to work independently and within a collaborative engineering environment.</li>
<li>Excellent communication and technical writing skills for documenting test plans, test cases, and results.</li>
<li>Proven ability to analyze complex systems, troubleshoot effectively, and identify root causes.</li>
<li>A customer-focused mindset and a drive to ensure system reliability and performance excellence.</li> 
</ul>
What Sets You Apart:
<ul>
<li>Associate degree in Computer Science, Electrical Engineering, or related field.</li>
<li>Naturally curious and analytical, always eager to uncover root causes and optimize system performance.</li>
<li>Flexible and adaptable, comfortable working across hardware, software, and data-focused domains.</li>
<li>Strong technical aptitude with a continuous learning mindset and enthusiasm for emerging technologies.</li>
<li>Highly detail-oriented, ensuring accuracy and consistency in every test and deliverable.</li>
</ul>
Where and When You'll Work:
<ul><li>This is an in-person role located at our Greene, New York office&mdash;ideal for those who thrive in a hands-on, team-oriented environment.</li>
</ul>
What Your Total Compensation &amp; Benefits Package will look like:

Wage - $31.46 - $40.33 per hour. Compensation depends on the selected candidate's education and experience.
Relocation: This role may be eligible for relocation assistance.
World Class Benefits:
<ul>
<li>Competitive Salary
</li><li>Performance Bonus
</li><li>Generous Paid Time Off and 13 Paid Holidays</li>
<li>Affordable Medical plans and no-cost Dental &amp; Vision options</li>
<li>100% 401(k) match up to 6%</li>
<li>Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability</li>
<li>Tuition Assistance Program</li>
<li>Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance</li>
<li>Recognition and Kaizen (continuous improvement) Reward Programs</li>
<li>Meaningful opportunities for personal and professional development
</li><li>Best in class work culture!</li>
</ul>
Big Name | Big Opportunities | Life is Better at Toyota

Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of &ldquo;respect for people&rdquo; and &ldquo;continuous improvement&rdquo;. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.
Learn more here: https://www.toyotaforklift.com/careers

Follow us on Social Media: Working at Toyota Material Handling | Glassdoor 
 
Additional Details : Employment authorization required. Toyota Material Handling North America will not pursue visa sponsorship for this position.</div>

Software Engineering Test Technician

Join Toyota Material Handling and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Toyota Material Handling

About Company

IT Support Technician

Software Engineering Test Technician