Qureos Mentor

TÜV SÜD

<p></p><div><div><div><div><div><div>Certification Body Manager - MS - Abu Dhabi
</div></div></div></div><div><div><div><div><p>T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.<br>
</p><p></p><p>Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
</p></div></div></div></div><div><div><div><div><p><b>Job Purpose:
</b></p><p>The Certification Body Manager is responsible for the <b>overall management, integrity, compliance, and effectiveness of certification activities </b>in accordance with applicable accreditation requirements, international standards, and regulatory obligations. The role ensures that certification processes are conducted impartially, competently, and in compliance with accreditation body requirements such as EIAC, ENAS, SAC, DAkkS, NABCB or equivalent.<br>
</p><p></p><p><b>YOUR TASK:<br>
</b></p><p></p><p><b>1.Accreditation Management
</b></p><ul><li>Maintain and ensure continuous compliance with accreditation requirements (e.g., ISO/IEC 17021-1, ISO 17065, ISO 17024 as applicable).
</li><li>Act as the primary point of contact with accreditation bodies such as EIAC, ENAS, SAC, DAkkS, NABCB or equivalent
</li><li>Prepare, submit, and manage <b>accreditation applications, scope extensions, renewals, and surveillance assessments </b>.
</li><li>Coordinate and support <b>witness audits, office assessments, and compliance evaluations </b>conducted by accreditation bodies.
</li><li>Address <b>non-conformities (NCs) </b>raised by accreditation bodies, including root cause analysis and corrective action implementation.
</li>Monitor changes in accreditation rules (internal and external), IAF MDs, and regulatory requirements and ensure timely implementation.<br>
<li>
</li></ul><p></p><p><b>2. Certification Process Management
</b></p><ul><li>Oversee the end-to-end certification cycle, including:
</li><li><ul><li>Application review
</li><li>Contract review
</li><li>Audit planning
</li><li>Stage 1 &amp; Stage 2 audits
</li><li>Surveillance audits
</li><li>Recertification audits
</li><li>Special audits (scope extension, transfer, short notice audits)
</li></ul></li><li>Ensure audits are conducted as per <b>defined certification procedures, audit durations, and accreditation rules </b>.
</li><li>Review and validate <b>certification decisions </b>, ensuring independence between audit and decision-making functions.
</li>Ensure timely issuance, suspension, withdrawal, or renewal of certificates.<br>
<li>
</li></ul><p></p><p><b>3. Surveillance &amp; Recertification Audit Management
</b></p><ul><li>Ensure proper planning and execution of <b>surveillance audits </b>as per certification cycle requirements.
</li><li>Monitor audit intervals, audit days, and sampling requirements.
</li><li>Review <b>recertification audit plans, reports, and decision records </b>to ensure continuity of certification.
</li>Ensure customer compliance with certification rules throughout the certification cycle.<br>
<li>
</li></ul><p></p><p><b>4. Auditor &amp; Technical Expert Management
</b></p><ul><li>Define and maintain <b>auditor qualification, competence criteria, and authorization matrices </b>.
</li><li>Approve, monitor, and periodically review <b>auditor competence, performance, and ongoing professional development </b>.
</li><li>Ensure auditors and technical experts meet requirements for:
</li><li><ul><li>Education
</li><li>Industry experience
</li><li>Audit experience
</li><li>Standard-specific competence
</li></ul></li><li>Conduct <b>witness audits, performance evaluations, and competence reviews </b>of auditors.
</li>Manage auditor authorization, suspension, or withdrawal where required.<br>
<li>
</li></ul><p></p><p><b>5. Audit Report &amp; Certification Decision Review
</b></p><ul><li>Review audit reports for <b>technical adequacy, completeness, and compliance </b>with accreditation requirements.
</li><li>Ensure proper classification and closure of <b>non-conformities </b>raised during audits.
</li><li>Ensure certification decisions are made by <b>authorized, impartial personnel </b>independent of the audit process.
</li>Maintain records of certification decisions and justifications.<br>
<li>
</li></ul><p></p><p><b>6. Quality Management System (QMS) Oversight
</b></p><ul><li>Maintain and improve the Certification Body&rsquo;s <b>Quality Management System </b>in line with ISO/IEC standards.
</li><li>Ensure control of procedures, manuals, records, and templates.
</li><li>Conduct or oversee <b>internal audits </b>and <b>management reviews </b>.
</li><li>Track KPIs related to certification quality, timeliness, and compliance.
</li>Manage customer complaints, appeals, and disputes related to certification activities.<br>
<li>
</li></ul><p></p><p><b>7. Regulatory &amp; Compliance Audits
</b></p><ul><li>Lead preparation and coordination for audits conducted by:
</li><li><ul><li>Accreditation bodies (e.g., EIAC, DAkkS)
</li><li>Regulatory authorities (e.g. SASO)
</li><li>Scheme owners
</li></ul></li><li>Ensure timely response to audit findings and implementation of corrective actions.
</li><li>Maintain readiness for <b>unannounced or short-notice audits </b>.<br>
</li></ul><p></p><p><b>8. Impartiality &amp; Confidentiality
</b></p><ul><li>Ensure the <b>impartiality, independence, and confidentiality </b>of certification activities.
</li><li>Manage and monitor <b>impartiality risk assessments </b>.
</li>Ensure no conflict of interest exists between certification, consulting, or other activities.<br>
<li>
</li></ul><p></p><p><b>9. Customer &amp; Stakeholder Management
</b></p><ul><li>Act as escalation point for <b>key clients, critical issues, complaints, or appeals </b>.
</li><li>Support business development teams by ensuring certification offerings comply with accreditation rules.
</li>Liaise with scheme owners, regulators, and industry bodies.<br>
<li>
</li></ul><p></p><p><b>10. Reporting &amp; Documentation
</b></p><ul><li>Maintain accurate records of:
</li><li><ul><li>Audits
</li><li>Certification decisions
</li><li>Auditor competence
</li><li>Accreditation communications
</li></ul></li>Prepare management reports for senior leadership on certification performance, risks, and compliance status.<br>
<li>
</li></ul><p></p><p><b>YOUR QUALIFICATION AND EXPERIENCE
</b></p><p><b>Education
</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Science, or relevant technical discipline (Master&rsquo;s preferred).
</li></ul><p><b>Experience
</b></p><ul><li>Minimum <b>8&ndash;12 years </b>experience in TIC / Certification industry (including auditing)
</li><li>Minimum <b>3&ndash;5 years </b>in a managerial or decision-making role within a Certification Body.
</li><li>Strong experience working with accreditation bodies such as DAkkS, <b>NABCB, IAS, UKAS </b>or equivalent<br>
</li></ul><p></p><p><b>Skills &amp; Competencies
</b></p><ul><li>In-depth knowledge of <b>ISO/IEC 17021-1 and IAF Mandatory Documents </b>.
</li><li>Strong understanding of management system standards (ISO 9001, ISO 14001, ISO 45001, etc.).
</li><li>Excellent audit process knowledge and decision-making capability.
</li><li>Strong leadership, communication, and stakeholder management skills.
</li>High integrity and ability to manage impartiality and compliance risks.<br>
<li>
</li></ul></div></div></div></div><p></p><div><div><div><div><p>We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
</p></div></div></div></div><div><div><div><div>Work Area: Manufacturing, Consumer Products &amp; Food
</div></div></div></div><div><div><div><div>Country/Region: United Arab Emirates
</div></div></div></div><div><div><div><div>Job Location: Abu Dhabi
</div></div></div></div><div><div><div><div>Working Model: Onsite
</div></div></div></div><div><div><div><div>Employment Type: Full time / regular
</div></div></div></div><div><div><div><div>Company: TUV SUD ME Abu Dhabi
</div></div></div></div><div><div><div><div>Org Unit Code:
</div></div></div></div><div><div><div><div>Requisition ID: 3879
</div></div></div></div><div><div><div><div>Duration in months (if limited contract):</div></div></div></div></div></div><div></div>

Certification Body Manager - MS - Abu Dhabi

<div>
 <p>
  Job Title: Branch Manager - Oman
 </p>
 <p>
  Location: Muscat, Oman
 </p>
 <p>
  <br/>
 </p>
 <p>
  T&Uuml;V S&Uuml;D &ndash; A global leader in the field of testing, inspection, management system certification and product certification renowned for quality, integrity and technical excellence.
 </p>
 <p>
  Established more than 150 years ago in Germany, T&Uuml;V S&Uuml;D is a leading global provider of technical services with more than 30,000 highly skilled employees across 1,000 offices worldwide. T&Uuml;V S&Uuml;D offers a wide range of testing &amp; product certification, inspection, auditing &amp; system certification, training and knowledge services. We are a premium quality, safety, and sustainability solutions provider.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  The Branch Manager is responsible for leading and managing all operations within the assigned country, ensuring achievement of business objectives including profitability, revenue growth, cash flow, and quality targets. The role requires strong commercial acumen, strategic leadership, and operational excellence to deliver sustainable business performance while maintaining the highest standards of customer service and compliance with corporate policies.
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Your Tasks
  </strong>
 </p>
 <ul>
  <li>
   Lead and oversee all business operations, administration, and financial performance within the country to ensure alignment with regional and global objectives.
  </li>
  <li>
   Take full accountability for profit and loss (P&amp;L), revenue, cash flow, and quality performance targets.
  </li>
  <li>
   Develop, propose, and implement the annual business plan and budget, including setting monthly, quarterly, and annual targets for growth and profitability.
  </li>
  <li>
   Monitor business performance and prepare regular performance reports and forecasts for regional management.
  </li>
  <li>
   Drive sales growth, identify new business opportunities, and ensure customer retention across all business units.
  </li>
  <li>
   Represent the organization in meetings, forums, and events with clients, partners, regulators, and other stakeholders in accordance with company policies and procedures.
  </li>
  <li>
   Lead, motivate, and manage the country team, including recruitment, performance management, capability development, and succession planning.
  </li>
  <li>
   Ensure operational excellence, compliance with T&Uuml;V S&Uuml;D&rsquo;s standards, and adherence to local laws and regulations.
  </li>
  <li>
   Conduct regular market research and competitor analysis to support strategic decision-making.
  </li>
  <li>
   Foster effective collaboration between business units, clients, vendors, and government bodies to strengthen business relationships and drive growth initiatives.
  </li>
  <li>
   Promote a culture of integrity, innovation, and continuous improvement within the country organization.
  </li>
 </ul>
 <p>
  <strong>
   Your Qualifications and Skills
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering or a related discipline.
  </li>
  <li>
   Postgraduate qualification (MBA or equivalent) in Business Management or Marketing is preferred.
  </li>
  <li>
   Minimum 10 years of progressive experience in business operations and management, including experience with multinational organizations.
  </li>
  <li>
   Demonstrated success in leading a business or large-scale operations, with strong understanding of financial management, sales, and business development.
  </li>
  <li>
   In-depth knowledge of the TIC industry, with proven ability to translate strategic goals into operational results.
  </li>
 </ul>
 <p>
  <strong>
   Your Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strategic and Analytical Thinking
  </li>
  <li>
   Financial and Commercial Acumen
  </li>
  <li>
   Leadership and People Development
  </li>
  <li>
   Customer Focus and Relationship Management
  </li>
  <li>
   Market Awareness and Business Development
  </li>
  <li>
   Effective Communication and Negotiation
  </li>
  <li>
   Integrity, Accountability, and Professionalism
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are T&Uuml;V S&Uuml;D.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Work Area:
  </strong>
  Others
 </p>
 <p>
  <strong>
   Country/Region:
  </strong>
  Oman
 </p>
 <p>
  <strong>
   Job Location:
  </strong>
  Muscat
 </p>
 <p>
  <strong>
   Working Model :
  </strong>
  Field Work
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full time / regular
 </p>
 <p>
  <strong>
   Company:
  </strong>
  TUV SUD ME Abu Dhabi
 </p>
</div>


Branch Manager

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Certification Body Manager - MS - Abu Dhabi

Branch Manager