Qureos Mentor

UC Health

<div>Job Description 
 
Registered Nurse (RN-CN1),Full-time, FLEX (7a-7p or 7p-7a), Emergency Department, ONA 
 
UC Health is hiring afull-timeRegistered Nurse (RN) for the emergency department for thenightshift at University of Cincinnati Medical Center. 
 
The Emergency Department Nurse will support the Medical Center's emergency room (ER) and Level I Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. 
 
About University of Cincinnati Medical Center 
 
As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees. 
 
We're increasing our rates by 14% over the next 3 years. At UC Health, we're dedicated to providing our registered nurses with the best working environment and compensation packages possible. That is why we're increasing our nursing pay rates by 14% over the next three years and increasing differential pay. Apply to this position to learn more! 
 
Unit Details: 
UC Medical Center is the region's only adult Level I trauma center and Cincinnati's first Comprehensive Stroke Center certified by the Joint Commission. 
<ul><li>
</li></ul> 
 
The unit provides development opportunities to grow your personal, professional, and leadership skills through dynamic resources and education. 
<ul><li>
</li></ul> 
 
Our newly renovated department brings state-of-the-art equipment, SRU rooms and trauma bays, behavioral health pods, a more manageable nursing station, and a larger waiting room. 
<ul><li>
</li></ul> 
 
Responsibilities 
 
Responsibilities 
 
The Registered Nurse (RN) is an individual who holds a current state license to practice nursing. The practice of nursing requires specialized knowledge, judgment, and skills to provide care to groups and individuals. The RN utilizes knowledge derived from the principles of biological, physical, behavioral, social, and nursing sciences to assess, plan, implement and evaluate patient care. The care is culturally based and age specific. 
Prepares, implements, evaluates, revises, and coordinates interdisciplinary plan of care for each assigned patient in a collaborative effort with the other healthcare team members and patient/family within the time frame indicated by unit's standards of practice. 
<ul><li>
</li></ul> 
 
Communicates formulated plan of care, as appropriate, to all levels of associates involved in the patient's care and demonstrates ability to establish priorities of care based on patient's assessment and needs. 
<ul><li>
</li></ul> 
 
Gives clear instructions to patients/family regarding treatment, and involves family/guardian in the assessment, initial treatment, and continuing care of the patient. 
<ul><li>
</li></ul> 
 
Identifies and responds appropriately to different patient needs resulting from behavioral health problems, unique psychological needs or those associated with religious/cultural norms. 
<ul><li>
</li></ul> 
 
Demonstrates critical thinking, accountability, flexibility, and a cooperative attitude in meeting the needs of the unit. 
<ul><li>
</li></ul> 
 
The nursing process is accurately and concisely documented, including evaluation of treatment and in accordance with hospital policy and procedure. 
<ul><li>
</li></ul> 
 
Acts as a resource person and mentor for new personnel, floater, and/or supplemental staff working on the unit. 
<ul><li>
</li></ul> 
 
Assumes responsibility for personal professional development and contributes to the professional development of peers, colleagues, and others. 
<ul><li>
</li></ul> 
 
Qualifications 
 
Qualifications 
Graduate from an accredited school of nursing 
<ul><li>
</li></ul> 
 
Associate's Degree, minimum required 
<ul><li>
</li></ul> 
 
Bachelor of Science in Nursing, preferred 
<ul><li>
</li></ul> 
 
Current OH RN License 
<ul><li>
</li></ul> 
 
Current BLS/ACLS/PALS per department requirements based on patient population needs 
<ul><li>
</li></ul> 
 
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 
 
About UC Health 
 
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 
 
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.</div><div></div>
 <ul><li>Req. Number: 21127
</li><li>Address: 3188 Bellevue Avenue
</li><li>City, State: Cincinnati, OH
</li><li>Job Type: Full time
</li><li>Posted Date: 10/15/2025</li></ul>

Registered Nurse (RN-CN1), Emergency Department, FLEX, ONA

<div>Job Description 
 
Registered Nurse (RN-CN1),Part-time, Days (7a-7p), Emergency Department, ONA 
 
UC Health is hiring afull-timeRegistered Nurse (RN) for the emergency department for thenightshift at University of Cincinnati Medical Center. 
 
The Emergency Department Nurse will support the Medical Center's emergency room (ER) and Level I Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. 
 
About University of Cincinnati Medical Center 
 
As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees. 
 
We're increasing our rates by 14% over the next 3 years. At UC Health, we're dedicated to providing our registered nurses with the best working environment and compensation packages possible. That is why we're increasing our nursing pay rates by 14% over the next three years and increasing differential pay. Apply to this position to learn more! 
 
Unit Details: 
UC Medical Center is the region's only adult Level I trauma center and Cincinnati's first Comprehensive Stroke Center certified by the Joint Commission. 
<ul><li>
</li></ul> 
 
The unit provides development opportunities to grow your personal, professional, and leadership skills through dynamic resources and education. 
<ul><li>
</li></ul> 
 
Our newly renovated department brings state-of-the-art equipment, SRU rooms and trauma bays, behavioral health pods, a more manageable nursing station, and a larger waiting room. 
<ul><li>
</li></ul> 
 
Responsibilities 
 
Responsibilities 
 
The Registered Nurse (RN) is an individual who holds a current state license to practice nursing. The practice of nursing requires specialized knowledge, judgment, and skills to provide care to groups and individuals. The RN utilizes knowledge derived from the principles of biological, physical, behavioral, social, and nursing sciences to assess, plan, implement and evaluate patient care. The care is culturally based and age specific. 
Prepares, implements, evaluates, revises, and coordinates interdisciplinary plan of care for each assigned patient in a collaborative effort with the other healthcare team members and patient/family within the time frame indicated by unit's standards of practice. 
<ul><li>
</li></ul> 
 
Communicates formulated plan of care, as appropriate, to all levels of associates involved in the patient's care and demonstrates ability to establish priorities of care based on patient's assessment and needs. 
<ul><li>
</li></ul> 
 
Gives clear instructions to patients/family regarding treatment, and involves family/guardian in the assessment, initial treatment, and continuing care of the patient. 
<ul><li>
</li></ul> 
 
Identifies and responds appropriately to different patient needs resulting from behavioral health problems, unique psychological needs or those associated with religious/cultural norms. 
<ul><li>
</li></ul> 
 
Demonstrates critical thinking, accountability, flexibility, and a cooperative attitude in meeting the needs of the unit. 
<ul><li>
</li></ul> 
 
The nursing process is accurately and concisely documented, including evaluation of treatment and in accordance with hospital policy and procedure. 
<ul><li>
</li></ul> 
 
Acts as a resource person and mentor for new personnel, floater, and/or supplemental staff working on the unit. 
<ul><li>
</li></ul> 
 
Assumes responsibility for personal professional development and contributes to the professional development of peers, colleagues, and others. 
<ul><li>
</li></ul> 
 
Qualifications 
 
Qualifications 
Graduate from an accredited school of nursing 
<ul><li>
</li></ul> 
 
Associate's degree, minimum required 
<ul><li>
</li></ul> 
 
Bachelor of Science in Nursing, preferred 
<ul><li>
</li></ul> 
 
Current OH RN License 
<ul><li>
</li></ul> 
 
Current BLS/ACLS/PALS per department requirements based on patient population needs 
<ul><li>
</li></ul> 
 
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 
 
About UC Health 
 
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 
 
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.</div><div></div>
 <ul><li>Req. Number: 21129
</li><li>Address: 3188 Bellevue Avenue
</li><li>City, State: Cincinnati, OH
</li><li>Job Type: Part time
</li><li>Posted Date: 10/15/2025</li></ul>

Registered Nurse (RN-CN1), Emergency Department, Part-time, Days, ONA

<div>Job Description 
 
Registered Nurse (RN-CN1),Full-time,Nights (7p-7a), Emergency Department, ONA 
 
UC Health is hiring afull-timeRegistered Nurse (RN) for the emergency department for thenightshift at University of Cincinnati Medical Center. 
 
The Emergency Department Nurse will support the Medical Center's emergency room (ER) and Level I Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. 
 
About University of Cincinnati Medical Center 
 
As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees. 
 
We're increasing our rates by 14% over the next 3 years. At UC Health, we're dedicated to providing our registered nurses with the best working environment and compensation packages possible. That is why we're increasing our nursing pay rates by 14% over the next three years and increasing differential pay. Apply to this position to learn more! 
 
Unit Details: 
UC Medical Center is the region's only adult Level I trauma center and Cincinnati's first Comprehensive Stroke Center certified by the Joint Commission. 
<ul><li>
</li></ul> 
 
The unit provides development opportunities to grow your personal, professional, and leadership skills through dynamic resources and education. 
<ul><li>
</li></ul> 
 
Our newly renovated department brings state-of-the-art equipment, SRU rooms and trauma bays, behavioral health pods, a more manageable nursing station, and a larger waiting room. 
<ul><li>
</li></ul> 
 
Responsibilities 
 
Responsibilities 
 
The Registered Nurse (RN) is an individual who holds a current state license to practice nursing. The practice of nursing requires specialized knowledge, judgment, and skills to provide care to groups and individuals. The RN utilizes knowledge derived from the principles of biological, physical, behavioral, social, and nursing sciences to assess, plan, implement and evaluate patient care. The care is culturally based and age specific. 
Prepares, implements, evaluates, revises, and coordinates interdisciplinary plan of care for each assigned patient in a collaborative effort with the other healthcare team members and patient/family within the time frame indicated by unit's standards of practice. 
<ul><li>
</li></ul> 
 
Communicates formulated plan of care, as appropriate, to all levels of associates involved in the patient's care and demonstrates ability to establish priorities of care based on patient's assessment and needs. 
<ul><li>
</li></ul> 
 
Gives clear instructions to patients/family regarding treatment, and involves family/guardian in the assessment, initial treatment, and continuing care of the patient. 
<ul><li>
</li></ul> 
 
Identifies and responds appropriately to different patient needs resulting from behavioral health problems, unique psychological needs or those associated with religious/cultural norms. 
<ul><li>
</li></ul> 
 
Demonstrates critical thinking, accountability, flexibility, and a cooperative attitude in meeting the needs of the unit. 
<ul><li>
</li></ul> 
 
The nursing process is accurately and concisely documented, including evaluation of treatment and in accordance with hospital policy and procedure. 
<ul><li>
</li></ul> 
 
Acts as a resource person and mentor for new personnel, floater, and/or supplemental staff working on the unit. 
<ul><li>
</li></ul> 
 
<ul><li>Assumes responsibility for personal professional development and contributes to the professional development of peers, colleagues, and others.</li> 
</ul> 
 
Qualifications 
 
Qualifications 
Graduate from an accredited school of nursing 
<ul><li>
</li></ul> 
 
Associate's Degree, minimum required 
<ul><li>
</li></ul> 
 
Bachelor of Science in Nursing, preferred 
<ul><li>
</li></ul> 
 
Current OH RN License 
<ul><li>
</li></ul> 
 
Current BLS/ACLS/PALS per department requirements based on patient population needs 
<ul><li>
</li></ul> 
 
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 
 
About UC Health 
 
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 
 
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.</div><div></div>
 <ul><li>Req. Number: 21131
</li><li>Address: 3188 Bellevue Avenue
</li><li>City, State: Cincinnati, OH
</li><li>Job Type: Full time
</li><li>Posted Date: 10/15/2025</li></ul>

Registered Nurse (RN-CN1), Emergency Department, Full-time, Nights , ONA

<div>Job Description 
 
Registered Nurse (RN-CN1),Full-time, Days (7a-7p), Emergency Department, ONA 
 
UC Health is hiring afull-timeRegistered Nurse (RN) for the emergency department for thenightshift at University of Cincinnati Medical Center. 
 
The Emergency Department Nurse will support the Medical Center's emergency room (ER) and Level I Trauma Center, delivering high-quality care to patients based on assessed needs, established standards of care and according to policy and procedures. 
 
About University of Cincinnati Medical Center 
 
As the pioneering hospital of UC Health, Greater Cincinnati's academic health system, UC Medical Center has served greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care teams utilizing the most advanced medical knowledge and technology available. UC Medical Center has 724 licensed beds and more than 5,800 employees. 
 
We're increasing our rates by 14% over the next 3 years. At UC Health, we're dedicated to providing our registered nurses with the best working environment and compensation packages possible. That is why we're increasing our nursing pay rates by 14% over the next three years and increasing differential pay. Apply to this position to learn more! 
 
Unit Details: 
UC Medical Center is the region's only adult Level I trauma center and Cincinnati's first Comprehensive Stroke Center certified by the Joint Commission. 
<ul><li>
</li></ul> 
 
The unit provides development opportunities to grow your personal, professional, and leadership skills through dynamic resources and education. 
<ul><li>
</li></ul> 
 
Our newly renovated department brings state-of-the-art equipment, SRU rooms and trauma bays, behavioral health pods, a more manageable nursing station, and a larger waiting room. 
<ul><li>
</li></ul> 
 
Responsibilities 
 
Responsibilities 
 
The Registered Nurse (RN) is an individual who holds a current state license to practice nursing. The practice of nursing requires specialized knowledge, judgment, and skills to provide care to groups and individuals. The RN utilizes knowledge derived from the principles of biological, physical, behavioral, social, and nursing sciences to assess, plan, implement and evaluate patient care. The care is culturally based and age specific. 
Prepares, implements, evaluates, revises, and coordinates interdisciplinary plan of care for each assigned patient in a collaborative effort with the other healthcare team members and patient/family within the time frame indicated by unit's standards of practice. 
<ul><li>
</li></ul> 
 
Communicates formulated plan of care, as appropriate, to all levels of associates involved in the patient's care and demonstrates ability to establish priorities of care based on patient's assessment and needs. 
<ul><li>
</li></ul> 
 
Gives clear instructions to patients/family regarding treatment, and involves family/guardian in the assessment, initial treatment, and continuing care of the patient. 
<ul><li>
</li></ul> 
 
Identifies and responds appropriately to different patient needs resulting from behavioral health problems, unique psychological needs or those associated with religious/cultural norms. 
<ul><li>
</li></ul> 
 
Demonstrates critical thinking, accountability, flexibility, and a cooperative attitude in meeting the needs of the unit. 
<ul><li>
</li></ul> 
 
The nursing process is accurately and concisely documented, including evaluation of treatment and in accordance with hospital policy and procedure. 
<ul><li>
</li></ul> 
 
Acts as a resource person and mentor for new personnel, floater, and/or supplemental staff working on the unit. 
<ul><li>
</li></ul> 
 
Assumes responsibility for personal professional development and contributes to the professional development of peers, colleagues, and others. 
<ul><li>
</li></ul> 
 
Qualifications 
 
Qualifications 
Graduate from an accredited school of nursing 
<ul><li>
</li></ul> 
 
Associate's degree, minimum required 
<ul><li>
</li></ul> 
 
Bachelor of Science in Nursing, preferred 
<ul><li>
</li></ul> 
 
Current OH RN License 
<ul><li>
</li></ul> 
 
Current BLS/ACLS/PALS per department requirements based on patient population needs 
<ul><li>
</li></ul> 
 
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 
 
About UC Health 
 
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 
 
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer.</div><div></div>
 <ul><li>Req. Number: 21130
</li><li>Address: 3188 Bellevue Avenue
</li><li>City, State: Cincinnati, OH
</li><li>Job Type: Full time
</li><li>Posted Date: 10/15/2025</li></ul>

Registered Nurse (RN-CN1), Emergency Department, Full-time, Days, ONA

<div>Job Description 
 
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. 
 
UC Health is an EEO employer. 
 
The Director of Patient Support Services is responsible for Interpreter, Volunteer, Spiritual Care Services, Patient Relations, and Auxiliary. This role has 24-hour responsibility and accountability for the system strategic direction, coordination, and operations of these functional areas at UC Health. The Director is responsible for achieving and maintaining competent, cost-effective services, guided by relevant regulatory bodies across the enterprise. The Director is responsible for the developing, implementing, and evaluating tactics and standard work focused on quality, safety, experience, and efficient operational strategies consistent with UC Health goals. 
 
Responsibilities 
 
Operational Performance/Operating Plan Results. Measures outcomes objectively. - 15% 
<ul><li>
Collaboratively works with direct reports and stakeholders to set meaningful performance objectives, tactics to support UC Health Operating Plan along with measures for evaluating goal achievement. Develops short and long-term goals for maintaining UC Health and departmental quality, safety, experience, efficiency outcomes, and related Performance Improvement initiatives.</li><li>
Promotes excellence in areas of responsibility and standard work processes that facilitate a patient centered approach throughout the healthcare continuum and the enterprise.</li><li>
Develops and maintains dashboards, action plans, and other operational tracking and communication tools.</li><li>
Ensures compliance to federal, state, and local regulatory standards.
</li><li>Administrator on call as assigned; demonstrates competence in Emergency Management.</li></ul> 

Leadership - 15% 
<ul><li>
Strategically leads teams to streamline and sustain safe patient-centered care. Supports and leads by example in a culture of care for patients, families, visitors, team members and vendors.</li><li>
Demonstrates Emotional Intelligence and sustains trusting relationships by accurately perceiving and interpreting one's own and others' capabilities and behavior in the context of the environment.</li><li>
Serves as a role model to others, mentors and supports growth and results in teams.</li><li>
Ability to execute operational plan and strategies within areas of responsibility and collaboration with others.
</li><li>Maintains full accountability for specific areas of responsibility and supporting team members.</li><li>
Creates accountability that ensures those responsible for implementing an initiative have role clarity and accountability for required actions as well as the authority to act in a way consistent with organizational values.</li></ul> 

Communication/Change/Conflict/Crisis Management - 15% 
<ul><li>
Actively listens to others and uses effective communication skills and tactics, such as summarizing communication. Establishes two-way communication to convey strategies and plans in a manner that engages people.</li><li>
Timely response to communication (within 24hrs/business day).</li><li>
Initiates and engages in critical conversations respectfully. Values others opinions.</li><li>
Actively participates in regular staff and leadership meetings for areas of responsibility.</li><li>
Identifies change opportunities. Consistently considers the need for innovation, improvement, and initiates efforts to explore alternative solutions. Takes action to improve organizational culture, processes, and services; translates new ideas into concrete action plans and deliverables.</li><li>
Removes barriers and resistance. Assists with problem solving. Helps team members overcome resistance to change and transition to a new state.</li><li>
Conducts regular leadership rounds, identifying and collaborating with the patient care teams in resolving issues and concerns in a timely manner.</li><li>
Identifies and offer resources to the Ethics Team from Spiritual Care.</li></ul> 

Human Resources - 15% 
<ul><li>
Management and alignment of talent, including all required documentation.
</li><li>Accountable for effective retention and recruitment of qualified staff. Meet turnover and retention goals. Supports growth and development for staff, volunteers, and students.
</li><li>Facilitates the development of a diverse workforce through recruitment, promotion, and cultivation of talent.</li><li>
Develops and review standard policies and procedures, job descriptions, and competencies as necessary for areas of responsibility.</li><li>
Consistently administers UC Health personnel policies, hires, recommends promotional opportunities, and handles progressive discipline processes as needed.</li><li>
Ensures employee concerns are heard within the timeline determined by HR and hospital administration.</li></ul> 

Relationships/Customer Service. Understands, meets and exceeds customer needs. - 15% 
<ul><li>
Ensure a culture of service that values the mission, vision, beliefs, attitudes, diversity, and customs in support of those seeking our services across the enterprise.
</li><li>Patient Satisfaction. Monitors satisfaction through dashboard and rounding and identifies opportunities for improvement in performance and customer needs. Identifies targeted areas and develops action plans for quantifiable improvement in patient satisfaction scores that align with organization's goals.</li><li>
Promotes an environment that recognizes and rewards teamwork, creativity, personal and professional development, and empowerment. Collaborates with leadership, physicians, stakeholders, and other departments leadership to create opportunities to acknowledge outstanding customer service by members of the hospital team.</li><li>
Evaluate performance and trends. Has regular touchpoints with each direct report to discuss progress toward goals, review performance and address concerns. Escalate to formal meetings as the need arises.</li><li>
Develops direct reports. Helps direct reports identify their strengths and leverage them for greater performance and contribution. Guides development. Provides guidance and positive models to help others develop; collaboratively creates development plans.</li></ul> 

Business Acumen/Operations - 15% 
<ul><li>
Planning/Forecasting. Establishes and commits to a long-term operating and business strategies after considering clinical and financial data, resources, market drivers and organizational needs. Executes strategic growth opportunities in alignment with UC Health strategy.</li><li>
Financial Management. Facilitates the development and monitoring of operating and capital budgets for all applicable cost centers. Meets financial goals and contribution margins. Meets budget entry deadlines.
</li><li>Benchmarking. Collaborates with multidisciplinary teams and organizational resources to identify opportunities benchmarks for areas of responsibility. Plans and provides oversight for managing to benchmark such as staffing levels, productivity, quality measures, costs, length of stay, and satisfaction.
</li><li>Collaborates with managers and multidisciplinary team to develop standardized operating protocols and processes that support evidence-based practice. Actively serves on medical, hospital, and UC Health committees.</li><li>
Project Management. Balances multiple projects at the same time and able to delegate when appropriate.</li></ul> 

Job Specific Duties - 10% 
<ul><li>
Acts as the Liaison between UCMC and the Auxiliary. Works closely to coordinate events, fundraising projects, and associated contracts to assure alignment with UC Health core strategies and operational goals.</li><li>
Assures alignment of patient rights and practices standards across the system as it relates to the care of the Limited English-Speaking patients and their families.
</li><li>Support the development of spiritual care programs that support the diverse needs of patients, families, associates and enterprise stakeholders.</li><li>
Assures that all regulatory requirements of patient relations are properly maintained, including thorough documentation and the identification of any trends in tandem with Patient Experience colleagues.</li><li>
Interacts with area schools and agencies to recruit volunteers to augment non-clinical roles and functions at UC Health.</li><li>
Assures all programs within their scope of responsibility meet organizational needs, goals, and standards. Provides education about the program to the associates and community as indicated.</li></ul> 

Qualifications 
 
Minimum Required: master's degree - master's degree in relevant field (i.e. MBA. MHA, Communications, Public Relations, Social Sciences, or Human Services) | Minimum Required: 3 - 5 Years equivalent experience. | Preferred: 6 - 10 Years equivalent experience</div><div></div>
 <ul><li>Req. Number: 21141
</li><li>Address: 151 W Galbraith Rd
</li><li>City, State: Cincinnati, OH
</li><li>Job Type: Full time
</li><li>Posted Date: 10/15/2025</li></ul>

Director of Patient Support Services

<div>Job Description 
 
UC Health is hiring a Full Time Registered Nurse (RN) Supervisor for the Central Monitoring unit at the UC Medical Center. 
 
The Clinical Shift Supervisor assumes the responsibility for ensuring excellent patient care is being delivered, maintaining expeditious patient flow with a focus on customer service, and supervision of nursing staff. The Clinical Shift Supervisor will provide input on staff evaluations and complete evaluations for their regular staff cohort. The Clinical Shift Supervisor will also assist with cost containment, and manage all employees to do the same. The position requires knowledge of leadership and effective interpersonal communication skills. 
 
About University of Cincinnati Medical Center 
 
As part of the Clifton Campus of UC Health, Greater Cincinnati's academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati. 
 
UC Medical Center is also home to medical breakthroughs- our physician experts conduct basic, translational and clinical research, leading to new therapies and care protocols, and connecting patients to the latest and most advanced treatments. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries. 
 
Responsibilities 
 
The Clinical Registered Nurse (RN) Supervisor is an individual who holds a current state license to practice nursing. The Clinical Registered Nurse (RN) Supervisor requires knowledge regarding operational leadership of shift including patient flow and assignment/adjustment of resources to meet dynamic changing needs throughout the shift. The Clinical RN Supervisor will actively identify opportunities for improvement in patient satisfaction, perform trials and report back to leadership on results. 
 
Supervises staff assigned to their unit or center of excellence and demonstrates the ability to coach and mentor staff. 
Leads and implements operational improvement initiatives and assures compliance via staff coaching and mentoring. 
<ul><li>
</li></ul> 
 
Identifies needs for specific equipment and ensures adequate and properly functioning equipment and supplies are available for patient care. 
<ul><li>
</li></ul> 
 
Ensures shift practice is in compliance with state and federal medical laws (EMTALA, HIPAA, and House Bill 316). 
<ul><li>
</li></ul> 
 
Maintains hospital-wide and department-specific nursing competencies and completes annual competencies in the required time frame. 
<ul><li>
</li></ul> 
 
Collaborates with the Department Educator and/or provides orientation and educational needs identified in the department. 
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Engages staff in departmental performance improvement (PI) activities according to the department PI plan. 
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Provides immediate counseling for staff when specific behaviors or incidents negatively affect patient care or the general work environment. Write up incidents. 
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Leadership: 
 
Supervises staff assigned to their unit or center of excellence and demonstrates the ability to coach and mentor staff. Operational leadership of shift including patient flow and assignment/adjustment of resources to meet dynamic changing needs throughout the shift. Champion efficient throughput and capacity management. Benchmark internal processes to improve practice. Lead and implement operational improvement initiatives and assures compliance via staff coaching and mentoring. Ensures staff behaviors supports and are consistent with the RITE Values, Missions and Vision of UC Health and University Hospital. Provide transformational leadership as related to PFCC. Assist with developing and revising of departmental standards, policies and procedures. Staffing and scheduling responsibility for cohort of staff and shift. Promote patient care safety standards. Actively identifying opportunities for improvement in patient satisfaction, perform trials and report back to leadership on results. Facilitate conflict resolution. Empower staff to participate in decision making through shared governance/UBC. Maintain, support and encourage others with professional development. 
 
Resource Management: 
 
Demonstrates efficiency through the appropriate use of resources or supplies to support timely and effective delivery of patient care. Identifies needs for specific equipment and ensures adequate and properly functioning equipment and supplies are available for patient care. Identify operational needs for units including but not limited to needs related to capital equipment; medical supplies; office supplies; hours of practice; minor equipment; and equipment maintenance. Participate in the new hire process: Shadowing process, selection and oversee specific staff orientation to maintain established standards of care and to ensure competency. Specific professional development and coaching for assigned cohort of staff including quarterly rounding and annual performance appraisals. Provides immediate counseling for staff when specific behaviors or incidents negatively affect patient care or the general work environment. Write up incidents. Participates in the corrective action process. Promote staff retention, team building/collaboration. 
 
Performance Improvement/Regulatory Requirements:
 
 
Ensure shift practice is in compliance with state and federal medical laws (EMTALA, HIPAA and House Bill 316). Enforce and maintain corporate compliance. Identify and oversee risk management issues. Ensures staff compliance with established policies, procedures, standards and accreditation and licensing regulations. Actively involved and engage staff in departmental performance improvement (PI) activities according to department PI plan. 
 
Assist the manager in evaluation the quality of patient care and staff performance through:Personal observation. Facilitating quality improvement monitoring activities.Interviewing patients/families/staff. Reviewing documentation. 
 
Clinical Resource and Competency:
 
 
Maintain hospital wide and department specific nursing competencies and completes annual competencies in required time frame. Collaborate with the Department Educator and/or provides for orientation and educational needs identified in the department. Function as a clinical resource for area of clinical specialty. Promote the use of evidence based practice. Assist in identifying and operationalizing best practices in the unit. Facilitates ongoing staff professional growth. 
 
Qualifications 
 
Education and Licensure:BSN in nursing and current license in the state of practice. 
 
Years of Experience:Minimum of five years of clinical nursing experience in area of clinical specialty. 
 
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! 
 
About UC Health
 
 
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. 
 
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO Employer.</div><div></div>
 <ul><li>Req. Number: 21134
</li><li>Address: 3188 Bellevue Avenue
</li><li>City, State: Cincinnati, OH
</li><li>Job Type: Full time
</li><li>Posted Date: 10/15/2025</li></ul>

Clinical RN Supervisor, Central Monitoring Unit, Full Time, Varies

Join UC Health and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.