Qureos Mentor

UC Health

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
 
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
 
To perform general duty police work in the protection of life and property through crime prevention and the enforcement of Federal, State, and local laws, policies and procedures of UC Health, for all properties owned and operated by UC Health on an assigned shift. An Officer's duties range from periods of physical inactivity to situations requiring extreme physical exertion and may involve an element of danger.
 
Conduct patrol of property and/or facilities by foot, bike or patrol vehicle to prevent, discover, and deter the commission of crime, to enforce criminal law, to direct traffic on UC Health property, and to enforce parking regulations in an effort to ensure a safe and secure environment. Responds to calls and complaints involving alarm activation’s, automobile accidents, domestic and/or other disturbances, and other misdemeanors and felonies. In performance of their duties, officers are to cooperate with co-workers and other associates. Officers will be respectful and conduct themselves in a courteous, friendly, and professional manner. Treat all patients, visitors, associates, and public in a fair professional manner.
 
Writes detailed reports on police-related activities; document violations of UC Health and/or Department policies; Interviews persons with complaints and makes proper disposition or directs them to the proper authorities; Secures crime scenes, administers first aid, arbitrates disputes, conducts preliminary and follow-up investigations, gathers evidence, obtains witness statements, apprehends suspects, makes arrests, Gives advice and general information to inquiries from associates, visitors, patients, and the public. Reports must be complete, clear, concise, accurate, and professional.
 
Conduct inspections and document potential security, health and safety hazards. Upon discovery, officers shall conduct initial investigation if needed and submit a work request.
 
Enforce UC Health policies, procedures, and regulations. Enforce all Federal, State and Local laws as indicated in the Ohio Revised Code. Make arrests when warranted. Testifies as a witness in court in connection with arrests and investigations.
 
Performs safety checks throughout the facilities, and grounds. Performs monthly checks of the fire extinguishers, panic alarm systems.
 
Maintains knowledge of current trends and developments in the field by reading appropriate journals, books and other literature, and attending periodic training classes in police methods, and related subjects, conferences and inservices.
 
Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide RITE Cord values.
 
Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide RITE Cord values.
 
Minimum High School Education or GED. Some college, preferably in Criminal Justice or related field preferred. Hospital Security / Police preferred.
 
Must have graduated from an approved Ohio Peace Officer Training Academy as a police officer and eligible for State of Ohio commission as a police officer.
 
Must possess the Ohio Peace Officer Training Academy (OPOTA) certification or Ohio State Patrol certification (OSP) as a Police Officer with the minimum hours of training required by OPOTA, and not have a break in service as a commissioned police officer for more than one (1) year.
 
Previous Police Officer experience preferred.

Police Officer, Public Safety & Security, Fulltime, First Shift

<div><div><div><div><div><div>At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
The Patient Care Assistant provides basic direct patient care as delegated by clinical professional personnel in accordance with delegation law and rules and current education. The PCA maintains an orderly, clean and safe environment for patients and visitors.
</div></div></div></div></div>PATIENT POPULATION - (CLINICAL ONLY):

Engages in population appropriate communication.

Has knowledge of growth and development milestones and tasks.

Gives clear instructions to patients/family regarding treatment.

Involves family/guardian in the assessment, initial treatment and continuing care of the patient.

Identifies any physical limitations of the patient and deploys intervention when necessary.

Recognizes and responds appropriately to patients/families with behavioral health problems.

Interprets population related data and plans care appropriately.

Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely.

Recognizes and responds to signs/symptoms of abuse or neglect.

Patient Care:

Provides all patient care in a manner that is culturally-based and age-specific.

Measures vital signs, records observation of skin integrity, intake &amp; output, height &amp; weight (bedside or w/c scale); reports all changes including mental status.

Specimen collection: routine urine, clean catch urine, 24-hour urine, collection of self-expectorant sputum.

Assists with activities of daily living (ADL&rsquo;s), skin care, tube and catheter care, turning, positioning, transfer and ambulating, range of motion (ROM), hot and cold compresses.

Provides hygiene and comfort measures to include Bathing/showering, Pericare.

Changes linens as needed.

Empties drainage bags and records outputs,disposes of bodily fluids/waste.

Utilizes patient care equipment such as manual/hydraulic/electronic lift/hoyer lift/bed scale.

Removes and reapplies splints, braces, cervical collars, skin and skeletal traction, anti-embolic stockings.

Performs post-mortem care.

Distributes and removes food trays, sets up meal trays, positions and prepares patient for meals, assists and/or feeds patient, assists with menu selection, records calorie counts, provides snacks and fluids, monitors head of bed (HOB) with patients receiving tube feedings.

Assists with turning, coughing and deep breathing; provides follow-up to incentive spirometry; reapplies O2 cannula/mask, provide portable oxygen tank for transport.

May perform EKG&rsquo;s,mobile care phlebotomy (MCP), and blood glucose.

Communication:

Communicates patient observations to RN timely and appropriately.

Orients patients and visitors to room and unit and updates the white boards appropriately.

Records measurements and patient data.

Documents treatments and procedures performed.

Responds to and utilizes nurse call system.

Reception and phone duties, as directed.

Retrieves information from the computer.

Environment:

Facilitates the maintenance of a clean, safe and organized environment for patients and coworkers.

Removes equipment when no longer in use to appropriate area for cleaning.

Re-orders and stocks materials as necessary.

Reports maintenance issues.

Teamwork:

Participates in patient admission, transfer and discharge.

Demonstrates helpfulness, cooperation and respect for team members in pursuit of unprecedented patient care.

Other duties as delegated

Safety Measures:

Ensures call lights are within reach of patients.

Answers call lights promptly.

Ensures placement of patient identification bands.

Ensures that side rails and restraints are applied for patient safety and per policy.

Uses proper body mechanics and universal precautions.
Minimum Required: High School Diploma or GED required. | LICENSE &amp; CERTIFICATION: None required. | Minimum Required: Minimum Required: 0-6 Months of experience required. Preferred: 1 - 2 Years equivalent experience. 
<div>REQUIRED SKILLS AND KNOWLEDGE: 
<ul><li>Trained and maintains proficiency in AHA CPR and patient care skills. Completes unit-specific hospital safety education.</li><li>One of the following criteria is required for this role:</li></ul>
o State Tested Nursing Aide Training; Acute Medical Surgical Training or Hospital Specific Training. 
o May be a student from an accredited RN program that has successfully completed a medical surgical rotation or another acute care rotation. 
o If candidates do not have either of the initial two requirements, the candidate must successfully complete the UC Health competency training for PCA&rsquo;s and additional orientation before being permitted to care for patients.</div> 


Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching&mdash;a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.</div>

Patient Care Assistant (PCA), Gastrointestinal, Full Time, Nights

Join Us for a Pharmacy Technician Hiring Event!
 We’re looking for motivated individuals to join our pharmacy team. Stop by the UC Business Center (South Lobby Entrance) at 3200 Burnet Ave., Cincinnati, OH 45229 on Wednesday, April 8th from 11 a.m. to 2 p.m. to learn about opportunities and speak with hiring managers. Multiple shifts are available, and on‑the‑spot interviews may be offered.
 
Join Us for a Pharmacy Technician Hiring Event!
 We’re looking for motivated individuals to join our pharmacy team. Stop by the UC Business Center (South Lobby Entrance) at 3200 Burnet Ave., Cincinnati, OH 45229 on Wednesday, April 8th from 11 a.m. to 2 p.m. to learn about opportunities and speak with hiring managers. Multiple shifts are available, and on‑the‑spot interviews may be offered.

Now Hiring: Pharmacy Technicians April 8th 11am-2pm

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
 
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
 
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
 
Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.
 
Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.
 
May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function.
 
Performs other duties as required.
 
Public Safety Dispatchers must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.
 
Public Safety Dispatchers must have extensive knowledge of public safety operations at each campus served by UC Health Department of Public Safety (DPS), including physical locations, DPS policies and procedures, and facility operations.
 
Dispatchers must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces to ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.
 
Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.
 
May work evenings, nights, weekends and holidays to maintain 24-hour, seven day a week coverage of the dispatch function.
 
Performs other duties as required.
 
Minimum Required: High School Diploma or GED. Preferred: Associate's Degree. | APCO Basic Telecommunicator certification is required within one year of hire. | Minimum Required: 3 - 5 Years equivalent experience. Preferred: 6 - 10 Years equivalent experience.

Dispatcher II, Public Safety Dispatch Center, Fulltime, Third Shift

<div>At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. 
 
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. 
 
UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Under the direction of the Public Safety Manager ,Communications Center, Call Center Representatives must determine the nature and location of calls requesting public safety, fire, medical, or other emergency and non-emergency services, then use computer aided dispatch software (CAD) to dispatch, track and monitor appropriate response for service. Receives and screens telephone calls, radio calls, collects information regarding crime or emergency in progress to relay to safety force personnel; and documents critical information to maintain the location and status of Public Safety units in the field.<ul>
<li>Call Center Representatives must exercise reasonable independent judgment to determine priorities for service response in accordance with established procedures and protocols; coordinate on site activities of safety forces o ensure efficient and effective support services; and notifies and coordinates response with outside agencies as needed, ex: police and fire units, Disaster Management personnel, hospital management and other first responders. Enters, updates, and retrieves information for a variety of different sources, including officers working in the field.</li>
<li>Must operate a variety of communications equipment including multiple channel radio consoles, telephone and computer systems. Monitors various alarm systems and closed circuit cameras at multiple UC Health facilities. Is responsible for monitoring access control systems and building maintenance programs, as well as relaying weather related problems to appropriate personnel.</li>
<li>Answer emergency and non emergency calls for service. Simultaneously dispatch and monitor radio traffic and location information for Public Safety Officers. Prioritize calls for service. Provide assistance as requested to other police and fire agencies. Serve as liaison to receive and relay radio transmissions from field personnel to appropriate staff or other agencies. Operate a computer aided dispatch system and computerized electronics communication equipment. Monitors closed circuit cameras, access control equipment, panic alarms, fire systems, building maintenance alarm panels, and dispatches appropriate units to the location(s) of concern. Coordinates on site activities of safety forces to ensure efficient and effective resolution of all emergency and non-emergency situations.</li>
<li>Exercise sound judgment under stressful circumstances; communicate effectively, concisely and articulately in oral form; develop and maintain effective working relationships with supervisors, associates, other agency representatives and general public; handle sensitive inquiries and contacts with officials and general public; demonstrate excellent hearing and diction; analyze situations, establish facts and formulate viable conclusions; document all activities performed. At all times maintains strict confidentiality.</li>
<li>Answer and route incoming calls to include patient information, paging, directory assistance and emergency calls. Process outgoing calls including long distance, international and conference calls. Monitor the following: medical and non-medical lines; clinical alerts; PO&amp;M systems; security and weather alert systems. Perform paging and on call services and provide programming and testing of pagers. Produce, maintain and distribute master on-call schedules. Maintain proper and up-to-date documentation for all responsibilities listed above per policy.</li>
<li>Keeps informed and aware of persons and places suspected of illegal activity and/or potential for problems within an assigned area; Enters or retrieves data from a computer terminal, PC or other keyboard device; Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively and jointly to provide PRIIDE Core values.</li>
<li>Provide needed dispatch records and or recordings for court cases, monthly or administrative reports.</li>
<li>Maintains knowledge of current trends and developments in the field by reading appropriate journals, books and other literature, and attending periodic training classes in dispatch methods, related subjects and various conferences and in-service meetings. Maintains current knowledge of agency policies and procedures; public relations; local, state and federal laws related to law enforcement; communications; and FCC rules and regulations.</li>
</ul>
Education: High School Diploma required, some college preferred. 
 
Experience: Previous emergency or security dispatch experience preferred, but not required. 
 
Knowledge and Skills: Apply common sense understanding to carry out detailed and complicated procedures and instructions according to standard operating procedure. Ability to remain calm and effectively communicate under pressure and unusual circumstances. Ability to multitask on a consistent basis. Ability to utilize a headset for phones/radio and hear what is going on in a busy communications center. Type accurately at a speed necessary for successful job performance. Ability to take direction, work independently and as part of a group. Must be able to sit for an extended period of time and wear a telephone headset. Must be available to work all shifts, including but not limited to day/evenings/night, weekends, holidays and mandatory overtime as needed. Proficient with personal computers and windows based applications. Obtain CPR/AED certification within 1 year of hire.</div>

Call Center Representative, Public Safety Dispatch Center, Fulltime, First Shift

<div>At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The Ambulatory Telehealth RN is responsible for providing comprehensive nursing care through remote telehealth services. This position involves patient assessment, triage, care coordination, patient education, population health management, and patient navigation in UC Health ambulatory clinics using telehealth technology. The Ambulatory Telehealth RN plays an integral role in the management of patients&rsquo; care and is expected to collaborate with UC Health providers and staff to ensure high quality patient centered care.<div>
PATIENT POPULATION - (CLINICAL ONLY): 
<ul><li>Engages in population appropriate communication.</li><li>Has knowledge of growth and development milestones and tasks.</li><li>Gives clear instructions to patients/family regarding treatment.</li><li>Involves family/guardian in the assessment, initial treatment and continuing care of the patient.</li><li>Identifies any physical limitations of the patient and deploys intervention when necessary.</li><li>Recognizes and responds appropriately to patients/families with behavioral health problems.</li><li>Interprets population related data and plans care appropriately.</li><li>Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious / cultural norms. Performs treatments, administers medication or operates equipment safely.</li><li>Recognizes and responds to signs/symptoms of abuse or neglect.</li></ul></div>
<div>
PATIENT ASSESSMENT &amp; INTERVENTIONS: 
<ul><li>Conduct initial patient assessments via telehealth platforms.</li><li>Utilizes the nursing process (assess, diagnose, plan, implement, and evaluate) to address patients&rsquo; concerns completely.</li><li>Monitor patients&rsquo; conditions and progress remotely.</li><li>Manages inbound calls from patients, families, and UC Health care team members.</li><li>Adheres to established policies and procedures for the nurse triage and/or escalation process.</li><li>Initiate and implement individualized patient care plans in collaboration with other healthcare providers based on clinical assessments, disease process, and patient&rsquo;s identified psychosocial needs.</li><li>Maintains and expands knowledge of nurse telehealth processes and clinical expertise regarding population served</li><li>Able to recognize abnormal labs or results and collaborate with care team when changes are identified.</li><li>Anticipate changing needs of patients and families based on care plan and act proactively to reduce delays in care, reduce financial toxicity, and increasing patient satisfaction.</li><li>Coordinate care plans in collaboration with healthcare providers.</li><li>Facilitate referrals to specialists and other ancillary health services.</li></ul></div>
<div>
PATIENT EDUCATION: 
<ul><li>Educate patients and their families about health conditions, treatment plans, medications, and self-care techniques.</li><li>Offer guidance on managing chronic conditions and preventative care.</li><li>Reassess for understanding and re-educate as needed.</li><li>Supports patients and families in understanding telehealth processes</li><li>Documents outcomes of patient/family/designee teaching and response appropriately.</li></ul></div>
<div>
DOCUMENTATION &amp; COMMUNICATION: 
<ul><li>Maintain accurate, timely, and professional documentation of patient interactions utilizing electronic platforms and according to system and departmental protocols.</li><li>Ensure compliance with regulatory and organizational standards; maintains confidentiality of information and data security.</li><li>Utilizing MIDAS effectively to report system patient safety concerns.</li><li>Communicate effectively with patients and healthcare providers regarding test results, treatment plans, and follow-up care.</li><li>Address patient concerns and provide support and guidance to address questions and concerns via remote platforms.</li><li>Evaluate needs and escalate patient issues to appropriate team members utilizing technological avenues.</li><li>Utilizing all technology platforms, collaborates with social workers, dietitians, and other healthcare professionals to address the needs of patients.</li><li>Documents plan of care reflective of collaborative practice with other health care team members.</li><li>Follows up with patients as promised and uses &ldquo;closed loop&rdquo; communication strategies with patients and healthcare team members.</li></ul></div>
<div>
TECHNOLOGY UTILIZATION: 
<ul><li>Utilizes Epic, Microsoft Office Applications, telephone software and hardware throughout the shift to ensure proper execution of responsibilities</li><li>Proficient in the use of multiple computer and telephone applications to perform job responsibilities</li><li>Use telehealth technology to conduct video or phone consultations</li><li>Troubleshoot technical issues with patients and provide basic technical support when necessary.</li><li>Stay updated on new telehealth technologies and best practices.</li></ul></div>
<div>
LEADERSHIP &amp; PROFESSIONAL DEVELOPMENT: 
<ul><li>Serves on nursing and hospital-wide and unit-based committees that influence the delivery of patient care as needed and when relevant to telehealth nursing</li><li>Assists with developing and revising policies and procedures for telehealth nursing practice.</li><li>Assist with implementing process improvements for telehealth nursing teams</li><li>Works collaboratively on performance improvement system wide as needed.</li><li>Demonstrates the telehealth&rsquo;s nurse role as a member of the healthcare team and promotes accountability, responsibility, and commitment regarding patient care standards.</li><li>Orientation and other education programs as assigned.</li><li>Remains current in research to area of clinical nursing practices</li><li>Participates and contributes to staff meetings</li></ul></div>

OTHER DUTIES AS ASSIGNED
Minimum Required: Associate's Degree - Nursing. Preferred: Bachelor's Degree - Nursing.

LICENSE &amp; CERTIFICATION: Current Registered Nurse (RN) license in the state of Ohio. Basic Life Support (BLS) certification preferred.

Minimum Required: 2 years nursing experience, preferred if experience includes a combination of acute or long-term care nursing experience and ambulatory or outpatient nursing experience. Previous experience in telehealth preferred.</div>

Ambulatory Telehealth RN, Neurology, Fulltime, First Shift

Join UC Health and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.