Qureos Mentor

UCLA Health

<div><div><b>Description</b><p></p><p><br>
We currently have an opportunity for an Adult Acute Care Nurse Practitioner in the DGSOM, Department of Neurosurgery&rsquo;s Spine Program. Will need to travel between Santa Monica, Westwood and Encino facilities. The NP functions in an interdependent role by implementing the appropriate Standardized Procedures (SPs). By using the SPs the NP is able to change treatment regimen after observing signs and symptoms of illness, reactions to treatment, general behavior and physical condition and determines if they are abnormal findings (Ca Nursing Practice Act, subsection(b) of Section 2725). The NP will provide and coordinate the care of patients, provide patient/family education, promote safe continuity of care. The NP also participates in interdisciplinary and clinical rounds, provides education and support, as well as makes appropriate referrals<b>: </b>Perform and document comprehensive history and physical examinations on all pre-operative patients. Manage medical care of established/return/post op patients in collaboration with attending physicians with an independent outpatient clinic. Assure continuity of patient care at the Ronald Reagan UCLA Medical Center, Santa Monica Hospital, and various satellite outpatient facilities by means for evaluation and management of outpatient to inpatient coordination of care.
</p><p>Inpatient responsibilities include to assist in the operating room as needed. Act as a liaison between nursing staff at the Ronald Reagan UCLA Medical Center, Santa Monica Hospital, and various satellite outpatient facilities and physicians to provide effective and consistent patient care. Act as a liaison between patients and physicians as well as administrative staff and physicians in medically related situations. Review and interpret all diagnostic data and formulate a plan of care in collaboration with physicians and other members of the medical staff. Document services rendered.
</p><p>Salary range:</p><p>
NP1: $84.62/hour</p><p>
NP2: $93.81- $133.97/hourly</p></div><div><b><br>
Qualifications</b><p></p><ul><li>
CA RN and CA NP License-required</li><li>
MSN/DNP in <b>Adult Acute Care NP (</b>AG - ACNP) Specialty-required</li><li>
National Board NP Certification in NP Specialty-required</li><li>
DEA, Furnishing Number</li><li>
BLS and ACLS Certifications from AHA or ARC- required</li><li>
Experience: 1 year experience with neurosurgical procedures- preferred</li><li>
will consider a new grad NP with relevant RN experience</li><li>
NP1: less than 6 months experience</li></ul></div></div>

Nurse Practitioner - Neurosurgery

<div><div><b>Description</b><p></p><p>
There&rsquo;s nothing more exciting and rewarding than being able to make a significant, positive difference in someone&rsquo;s life. At UCLA Health, you&rsquo;ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.</p><p>
As our Front Desk Administrative Support you will have the opportunity to provide administrative and patient care support to our Ventura clinic, part of the UCLA Health Community Clinics. You will assist in coordinating patient flow throughout the clinic, from registration to discharge, ensuring a smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.</p><p>
At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with four award-winning hospitals and more than 270 community clinics throughout Southern California. We&rsquo;re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you&rsquo;re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.
</p>Pay Range: $26.42 - $37.49 hourly.
</div><div><b>Qualifications</b><p></p><div><p><b>
Required:</b></p><ul><li>
Ability to communicate professionally and effectively with physicians and staff in a high volume setting.</li><li>
Excellent organizational skills and ability to prioritize assignments</li><li>
Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules</li><li>
Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center</li></ul><p><b>
Preferred:</b></p><ul><li>
Skill in using a PC with associated programs including Word, Excel, and Email</li><li>
Skill in demonstrating work experience with a database computer program</li><li>
Knowledge of major medical insurance plans and types of coverage provided</li><li>
Knowledge of medical terminology</li></ul></div></div></div>

Front Desk Admin Support - Primary Care, Ventura

<div><div><b>Description</b><p></p><p>
The Semel Institute for Neuroscience and Human Behavior is seeking to hire a Child Care Center Assistant to join the Department of Psychiatry. You will assist Program Nurses with unit activities and Lead Therapists with therapeutic activities. Primary duties include:</p>
<ul>
<li>Implement behavioral and skill development programs in individual or small group situations</li>
<li>Implement the behavioral management program for each patient, including providing appropriate feedback to patients determined by the lead therapist</li>
<li>Set and enforce appropriate limits on patients' social and emotional behavior in the classroom through prescribed management techniques as determined by the lead Classroom Therapist</li>
<li>Instruct patients in basic developmental or academic skills, employing materials, and curriculum methods</li>
<li>Remediate basic skill deficits of patients by employing prescribed remedial or special education methods and materials</li>
<li>Instruct patients in basic self care and daily living skills such as toileting, self feeding, hygiene, and dressing skills</li>
<li>Implement various recreational, skill, behavioral, or socialization activities in groups with patients on the unit</li>
<li>Written and oral reports on patient progress</li>
<li>Substitution for other staff</li>
</ul><div>Salary range: $21.92/hr - $24.95/hr</div></div><div><b>
Qualifications</b><p></p><p>
Bachelor&rsquo;s degree in Education, Psychology, or related field (preferred)</p>
<p>
Previous experience working with young developmentally disabled and children with autism in psychiatric unit and therapeutic settings</p>
<p>
Previous coursework in autism and intervention</p>
<p>
Willingness to learn specified techniques to provide instruction and manage behaviors for young developmentally disabled children.</p>
<p>
Skill in speaking clearly and distinctly using appropriate vocabulary grammar to obtain and convey information to individuals or groups in various professional mental health disciplines and to parents.</p><br>
<p>
Ability to establish and maintain effective working relationships with persons in various educational and professional mental health disciplines.</p><br>
<p>
Skill in working as part of a team; collaborating with colleagues.</p>
<p>
Ability to accept equivocal circumstances in special education classroom and psychiatric hospital situations and take action when answers to a problem are not readily apparent</p></div></div>

Child Care Center Assistant

<div><div><b>Description</b><p></p><p>
The Department of Medicine is seeking to hire an Administrative Assistant III to provide high‑level administrative support to faculty within General Internal Medicine and the broader department. This role is central to keeping academic, research, and clinical operations running smoothly.</p><p>
Key responsibilities include preparing correspondence, statistical tables, graphs, and databases; maintaining faculty biosketches and CVs; scheduling meetings and appointments; managing phone messages; ordering supplies; arranging travel; and supporting the preparation of university documents such as reimbursements, grant application materials, and IRB submissions. You will also assist with manuscript formatting, literature review compilation, event coordination, and updates to faculty websites.</p><p>
This position is ideal for someone organized, proactive, and detail‑oriented, with strong communication skills and the ability to manage multiple tasks in a fast‑paced academic environment.</p><p>
Hourly range: $30.36-$43.49</p></div><div><b>
Qualifications</b><p></p><div>
Required:</div><div><ul><li>
Skill in editing for spelling, punctuation, and grammar</li><li>
Ability to use journal and granting agency style guidelines to prepare manuscripts, proposals, and bibliographies</li><li>
Typing skills to quickly and accurately prepare documents</li><li>
Skill in proofreading typed materials</li><li>
Skill in typing numerical tables of data using format provided.</li><li>
Knowledge of standard abbreviations for medical journal titles and demonstrated ability to use reference sources to find/check unusual abbreviations.</li><li>
Ability to use software Microsoft Windows, Microsoft Office (Word, PowerPoint, Excel, Outlook, Access), Dreamweaver, Internet Browsers.</li><li>
Ability to prepare bibliographies directly from photocopies of references or from Medline searches.</li><li>
Ability to perform duties and tasks independently with minimal supervision.</li><li>
Demonstrated ability to establish and maintain cooperative working relationships with other staff members and faculty.</li><li>
Skill in setting priorities which accurately reflect relative importance of job responsibilities and in coordinating projects from multiple supervisors.</li><li>
Superb attention to detail</li><li>
Must have effective communication skills through speech, listening, and fluency through reading, writing, and speaking.</li><li>
Must be organized and able to keep accurate records.</li><li>
Ability to correctly judge the best way to accomplish each step of required tasks.</li><li>
Ability to establish and maintain cooperative and productive working relationships with co-workers, research coordinators, and participants.</li><li>
Skill in working independently and following through on assignments.</li><li>
Available and willing to work evenings and weekends on occasion.</li></ul><div>
Preferred:</div></div><div><ul><li>
Ability to recognize, spell, and use technical and medical terminology appropriately</li><li>
Skill in typing questionnaires and manuscripts from rough handwritten draft and edited versions into final formats</li><li>
Ability to seek appropriate staff and other resources when questions regarding format, illegible writing, or office procedures arise.</li><li>
Knowledge of standard abbreviations for medical journal titles and demonstrated ability to use reference sources to find/check unusual abbreviations.</li><li>
Knowledge of University policies and procedures regarding travel and procurement.</li><li>
Familiarity with University HSPC and IRB forms</li></ul></div></div></div><div></div>

Administrative Assistant 3

<div><div><b>Description</b><p></p><div><p>
Under the general supervision of the Desktop Support Manager or Senior Desktop Support Manager, this role provides <b>Tier 2 day‑to‑day endpoint support</b> for departments supported by DGIT. The Desktop Support Technician II is responsible for resolving incidents and service requests related to endpoint technologies while ensuring adherence to established IT standards, security requirements, and operational procedures.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Provide Tier 2 support for endpoint technologies, including <b>desktops, laptops, printers, peripherals, mobile devices, operating systems, general software, and specialty applications</b>.</li><li>
Maintain and support standardized <b>hardware, software images, deployment processes, post‑deployment configurations, and asset management</b> for DGIT‑supported departments.</li><li>
Ensure all endpoints comply with <b>security standards, safeguards, and organizational policies</b>.</li><li>
Follow and apply established <b>policies, standards, standard operating procedures, and how‑to documentation</b> consistently.</li><li>
Communicate effectively with clients and colleagues through <b>clear, professional verbal and written communication</b>.</li><li>
Appropriately <b>troubleshoot, resolve, document, and escalate issues</b> in accordance with DGIT escalation procedures.</li><li>
Collaborate with team members and external partners to support stable and reliable endpoint operations.</li></ul><div><p>
This is a flex-hybrid role which will require you to be onsite at least 60% of the time or as required by operational need, and within 4 hours of being asked to be on-site; there are no reimbursements for travel to &quot;home office&quot; location. Each employee must complete a FlexWork Agreement with their manager which will outline arrangement parameters and aids both parties in fully understanding expectations. Arrangements are regularly evaluated, and are subject to termination.
</p><p></p><p>Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full salary range for this position is $78,738.48 - $126,637.2. The budgeted salary or hourly range that the University reasonably expects to pay for this position is approximately between the minimum and midpoint.
</p></div></div></div><div><b>Qualifications</b><p></p><p>
Understanding of Microsoft Networking and Active Directory</p>
<p>
Advanced knowledge of Microsoft Windows operating systems, such Windows 7, Windows 10, and above</p>
<p>
Advanced knowledge of UCLA Health IT Microsoft Office products such as Office 365, Office 2016, Office 2019, Outlook, Exchange, and Outlook Web Access</p>
<p>
Understanding of project plans, presentations, procedures, diagrams and other technical documentation</p>
<p>
Understanding of HTTP, HTTPS, IPV4, POE, DNS, DHCP, WINS and TCP/IP</p>
<p>
Ability to work independently in a team environment with minimal supervision</p>
<p>
Ability to follow escalation procedure within IT organizations</p>
<p>
Establish standards and procedures for best practices, enabling commitments to established service level agreements.</p>
<p>
Ability to research and test new technologies and processes</p>
<p>
Demonstrate ability to develop creative solutions to complex problems</p>
<p>
Understanding of various Desktop Management Systems such as but not limited to anti-virus software, patch management, and software delivery</p>
<p>
Ability to prioritize, organize, and execute work assignments</p>
<p>
Ability to communicate the status of various systems to management and/or support team members</p>
<p>
Ability to skillfully react to a fluid and constantly changing work environment.</p>
<p>
Ability to train, delegate, and review the work of support team members.</p>
<p>
Advanced knowledge of desktop ticketing systems such as ServiceNow</p>
<p>
Strong technical abilities with excellent communication and interpersonal skills</p>
<p>
Advanced knowledge of cloud computing such as Adobe, O365, Box, OneDrive, etc.</p>
<p>
Advanced knowledge of standard desktop imaging such as MDT, ISO&rsquo;s, Intune, SCCM, etc.</p>
<p>
Advanced knowledge of VPN remote software and RDP configuration</p>
<p>
Advanced knowledge of printing such as Windows and Citrix based printing, etc.</p>
<p>
Understand ITIL fundamentals and tier structure support using ticket tracking system</p>
<p>
Ability to image, label and post configure devices.</p>
<p>
Advanced knowledge of Apple OSX and iOS operating systems and platforms</p>
<p>
Advanced knowledge of virtualization technologies such as Citrix XenApp, XenDesktop, VMWare, HP Device Manager, etc.</p>
<p>
Advanced knowledge of IT Security applications such as Cisco AMP, FireEye, DUO, Bitlocker, Checkpoint Encryption, etc.</p>
<p>
Must have a valid California driver&rsquo;s license, have reliable transportation, and drive to UCLA sites as needed</p>
<p>
Must be able to lift up to 30lbs</p>
<p>
Ability to walk comfortably for a minimum of three hours a day</p>
<p>
Advanced knowledge of telecom technology and basic troubleshooting with telecom endpoints</p>
<p>
Advanced knowledge of Knowledge Centered Service principles and best practices</p></div></div>

Senior Desktop Support Technician (flex-hybrid)

<div><div><b>Description</b><p></p><p>
Join our dynamic team in the Ophthalmology team, supporting our Glaucoma specialty clinic in Westwood. We&rsquo;re looking for a Medical Scribe who is knowledgeable of the clinical setting and is passionate about providing exceptional support to physicians and patients alike. In this role, you&rsquo;ll:</p><p></p><ul><li>
Accurately document medical data in real-time during patient exams</li><li>
Prepare charts by entering referral info, surgical history, and known diagnoses</li><li>
Assist physicians in closing encounters and ensuring documentation is complete and accurate</li><li>
Provide light patient education and complete forms (e.g., return-to-work/school)</li><li>
Manage medication refill authorizations under physician supervision</li><li>
Support record keeping: abstracting, scanning, and cataloging into the EMR</li><li>
Provide general clerical support</li></ul><div></div><div><i><br>
The Scribe will work various days and shifts every week. This is a part-time per diem position, working based on clinic needs - flexibility is required.<br>
</i></div><div></div><br>
<div>Salary Range: $25.66 Hourly</div><div></div><div><div><br>
May convert to Career.
</div></div></div><div><b>Qualifications</b><p></p><div>
Required:</div><div><ul><li>
Ability to perform under the pressure of frequent interruptions and distractions.</li><li>
Ability to proofread very detailed materials and monitor work accurately.</li><li>
Strong interpersonal skills to effectively and diplomatically interact with others.</li><li>
Ability to speak clearly and distinctly using appropriate vocabulary and grammar to obtain and convey information.</li><li>
Skill in working independently and following through on assignments with minimal supervision.</li><li>
Ability to maintain equanimity in the face of resistance, indifference or hostility.</li><li>
Knowledge and skill in using various computer programs such as Word, Excel, PowerPoint, Outlook email and database software.
</li><li>Ability to organize and track multiple records and requests and follow through in a timely manner.</li><li>
Ability to handle confidential material while protecting its strict confidentiality.</li><li>
Willingness to work a flexible schedule.</li></ul></div><div>
Highly Preferred:</div><div><ul><li>
A minimum of two years of scribe or related physician support experience.</li></ul></div></div></div>

Medical Scribe, Per Diem - Glaucoma, Westwood

<div><div><b>Description</b><p></p><p>
This staff personnel reports to the Sleep Lab Manager and Supervisor to provide clerical and administrative assistant support to the UCLA Sleep Disorders Center DME business. Duties include: working in a fast-paced environment with frequent interruptions; answering a large volume of daily telephone calls; triaging and scheduling patient appointments including in some cases completing triage forms and faxing to doctors to complete the referral form; taking telephone messages from patients for the technologist and manager to call back; obtaining benefit and eligibility information and authorizations from insurance companies; performing billing procedures for patient visits; answering questions about the lab; providing parking directions; ordering office supplies on EMPAC for approval by the supervisor; coordinating with DME Technologist to update patient and staff materials. Assume overall clerical and administrative assistant responsibility for day-to-day coordination of the Sleep Disorders Center DME. The incumbent will coordinate efforts with Manager and Supervisor, DME Technologist, and other Sleep Center staff to ensure smooth operation of Sleep Center DME. Assist with cross-covering administrative assistants and providing other administrative support to the department as requested or as needed.</p>
<p>
This person works under the direct supervision of the Manager and Supervisor, and will work closely with the DME Technologist and will perform tasks necessary to the day-to-day administration of the Sleep Lab DME. The incumbent will coordinate efforts for day-to-day functioning with the DME Technologist of the UCLA Sleep Lab DME. Work independently and as team member to ensure smooth functioning of Sleep Lab DME and ensure that work is prioritized so that tasks are completed.</p></div><div><b>
Qualifications</b><p></p><ul>
<li>
Skill in setting priorities and organizing workload, information, and people in such a way that accurately reflects the relative importance of job responsibilities in order to complete work in a timely manner accounting for deadlines, completing projects and a heavy workload.</li>
<li>Ability to work independently to follow through on assignments and projects without supervision. Ability to work with frequent interruptions and changing priorities.</li>
<li>Skill in analyzing information, problems, situations, and procedures to a) define the problem or objective, b) identify problem solving possibilities, c) determine the best course of action, and d) implement as necessary. Ability to take action when answers to a problem are not readily available.</li>
<li>Ability to establish and maintain cooperative working relationships with colleagues, faculty, staff, and patients.</li>
<li>Ability to draft original business correspondence (e.g., memos and letters) and edit materials using correct grammar, punctuation, spelling, and format without any notes or guidelines for reference.</li>
<li>Excellent oral communication skills to transmit and obtain information using appropriate vocabulary and grammar, including the ability to handle incoming telephone calls effectively, triage patient problems to appropriate physicians, and provide information about programs and services.</li>
<li>Skill in using a variety of Microsoft programs (e.g., Word, Excel) to update materials, reports, and documentation.</li>
<li>Ability to process all aspects of reports (typing/transcribing, proofing/editing, uploading, distribution, and filing).</li>
<li>Ability to schedule appointments accurately following established policies and procedures and to complete pre-processing activities in a timely and accurate manner (e.g., providing information, confirming appointments, processing referrals and authorizations).</li>
<li>Ability to perform clerical functions related to scheduling, triaging, reporting, and billing and to coordinate with staff.</li>
<li>Skills in using computer systems for email, scheduling, report transcription and retrieval, and data entry/registration.</li>
<li>Ability to instruct and train administrative personnel in job duties following standard policies and procedures.</li>
<li>Experience working with Durable Medical Equipment (DME) and related processes preferred.</li></ul></div></div>

Administrative Assistant III - Sleep Lab

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