Qureos Mentor

United Bank - United Bankshares, Inc.

<div></div><div><div><div><p><b>JOB SUMMARY:</b><br>
The Sales Associate is responsible for performing daily branch and customer service duties; providing customers with efficient and accurate transaction processing; promoting business by providing quality customer service and handling routine customer inquiries; providing customer referrals for products and services and must have the ability and desire to interact in a team environment and be willing to contribute to team goals.</p><p><b><br>
RESPONSIBILITIES:</b></p><ul><li>Operate with accuracy and efficiency with core banking systems and processing transaction with a sales associate cash drawer.</li><li>Balance assigned cash daily and maintains strict adherence to security procedures and sole control of cash drawer and assigned cash limits.</li><li>Adhere to cash differences/controllable losses policy.</li><li>Identify customers, by understanding and obtaining proper documentation of identification, obtains and/or verifies endorsements/payees, cash and checks/withdrawals/transfers and obtains supervisor approval for authorization at bank-established cash limits, including the determination of the availability of sufficient funds, exclusion of stop payments and holds.</li><li>Comply with all department and company policies, procedures, and overall security.</li><li>Prepare mandatory currency transaction reports and monetary instrument logs in compliance with Bank Secrecy Act regulations, including adhering to KYC, OFAC, and Information Security policies and procedures.</li><li>Contribute to the responsibility in meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans.</li><li>Ensure delivery of excellent customer service throughout the Bank by adhering to sales and service standards.</li><li>Promote and maintain positive relationships with all internal and external customers.</li><li>Responsible for keeping current and being knowledgeable in order to communicate the Bank&rsquo;s products and services to clients.</li><li>As business needs arise, ability to open and/or close the Branch and may require working hours outside normal scheduled hours.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
SKILLS/QUALIFICATIONS:</b></p><ul><li>High school diploma or equivalent.</li><li>Successful completion of the Bank&rsquo;s in-house Sales Associate Training Program.</li><li>Previous customer service contact experience is highly desired.</li><li>Ability to demonstrate a sales-oriented professional demeanor.</li><li>Excellent communication skills required; Verbal and written communications skills in Spanish or additional language a plus.</li><li>Experience in handling money preferred.</li><li>Proficiency in Microsoft Office Products (Word, Excel) required.</li><li>Understanding and working knowledge of appropriate core banking system is a plus.</li><li>Detailed oriented.</li><li>Professionalism and confidentiality are essential.</li><li>Flexibility on work schedule as business needs arise.</li></ul><p><b><br>
KEY COMPETENCIES</b></p><ul><li>Customer Service</li><li>Interpersonal Skills</li><li>Dependability (Attendance &amp; Punctuality)</li><li>Task Management</li></ul><div><b><br>
Essential Functions:</b><br>
<ul><li>Sitting and standing for extended periods of time.</li><li>Ability to operate a computer keyboard, mouse, and other computer components.</li><li>Ability to reach over teller counter or desk area to receive customer transaction documents.</li></ul>
Ability to lift and carry up to twenty pounds.<br>
<ul><li>Ability to converse and exchange information with all levels of staff within organization.</li><li>Ability to observe, perceive, identify, and translate data.</li></ul></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Profile</b></h2></div><div><p><b>
Please </b><b>click here</b><b> to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found </b><b>here</b><b>.</b></p><p></p><p>
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.</p><p></p><p>
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</p></div></div></div>

Sales Associate

Join United Bank - United Bankshares, Inc. and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Bank - United Bankshares, Inc.

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Sales Associate