Qureos Mentor

United Bank - United Bankshares, Inc.

<div></div><div><div><div><p>JOB SUMMARY:<br>
The Retail Banking Trainer is responsible for delivering high-quality training to employees within the retail banking line of business. This role ensures employees are equipped with the knowledge and skills necessary to provide exceptional customer service, promote banking products and services, and adhere to operational standards by creating, maintaining, and facilitating training for new hires across all retail banking roles. In addition to supporting new retail hires, this role will support ongoing training efforts to refresh and maintain knowledge and skills for all existing retail employees. The Retail Banking Trainer supports small-scale retail projects.</p><p>
RESPONSIBILITIES:</p><ul><li>New Hire Training:</li><li>Conduct job readiness onboarding and foundational training for retail banking employees.</li><li>Ensure training aligns with company policies, compliance requirements, and service standards.</li><li>Ensure training supports knowledge and skills (technical and conceptual) required to perform retail roles successfully.</li><li>Content Development &amp; Maintenance:</li><li>Create engaging training materials: presentations, guides, and virtual classroom engagement activities to support learning new skills and behaviors.</li><li>Regularly review and update content to reflect changes in products, processes, and regulations.</li><li>Use adult learning methodologies to support creation and maintenance of blended learning programs</li><li>Retail Project Support:</li><li>Assist with small projects related to retail training initiatives, such as system updates, process improvements, or product enhancements.</li><li>Collaborate with stakeholders to implement training solutions for new products or services.</li><li>Learning Data Collection:</li><li>Gather feedback from trainees and managers to evaluate and improve training effectiveness.</li><li>Assess learning through knowledge checks, case studies, classroom engagement, and/or tests.</li><li>General:</li><li>Stay informed on industry trends and best practices in retail banking training.</li><li>Stay immersed in retail banking: emails, procedure updates, routine meetings, etc.</li><li>Facilitate and deliver in-person classroom, virtual classroom, webinar, and/or pre-recorded learning sessions</li><li>Responsible and accountable for the full success of all training built and delivered</li><li>Maintain rosters and records of all training conducted.</li><li>Maintain all training materials on Learning &amp; Development &ldquo;Shared&rdquo; drive folders.</li><li>Foster and demonstrate a workplace of inclusive creating opportunity, serving others, innovation, exceeding expectations and honoring Bank core values</li><li>All other job duties assigned</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>Education: High school diploma or equivalent required; associate or bachelor&rsquo;s degree preferred</li><li>Experience:</li><li>Minimum of 3 years of experience working in retail banking</li><li>Familiarity with retail banking products, services, retail banking systems, and banking compliance standards</li><li>Skills:</li><li>Demonstrated ability to facilitate and deliver training sessions in a professional, engaging, and effective manner</li><li>Excellent verbal and written communication skills</li><li>Ability to create clear, engaging content</li><li>Ability to multi-task, organize and prioritize work assignments in a fast-paced environment</li><li>Proficiency in Microsoft Office Products</li><li>Ability to learn and navigate banking systems required to perform retail banking job responsibilities</li><li>Strong attention to detail and sensitivity to deadlines</li><li>Ability to work independently as well as collaboratively in a team environment</li></ul><div>
KEY COMPETENCIES:<br>
<ul><li>Retail Banking Expertise: Knowledge of products, services, policy and procedure, core banking systems</li><li>Instructional Design: Competence in creating presentations, guides, skill-based engagements, adult learning application</li><li>Presentation &amp; Facilitation Skills: Deliver engaging training clearly and confidently in both virtual and in-person settings</li><li>Communication Skills: Explain complex banking concepts in simple, understandable terms</li><li>Business Relationship Building: Collaborate with retail banking stakeholders and L&amp;D team members</li><li>Active Listening and Feedback: Collect input from trainees and managers to continuously improve training content, delivery, and training effectiveness</li><li>Customer-Centric Mindset: Emphasize and uphold service excellence and internal-customer experience in all training with a high level of attention to detail</li><li>Time Management and Organizational Skills: Manage multiple training schedules alongside small project support effectively</li></ul></div><p>
ESSENTIAL FUNCTIONS:</p><ul><li>Standing and/or sitting for extended periods of time</li><li>Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components</li><li>Ability to converse and exchange information with various levels of staff within organization for extended periods of time</li><li>Ability to observe, perceive, identify, and translate data</li><li>Ability to travel at least 10% of the time</li></ul><p></p><p><br>
This document describes the position currently available and may not be inclusive of all responsibilities required of the position. It is not an employment contract. United Bank reserves the right to modify job duties or job descriptions at any time.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Profile</b></h2></div><div><p><b>
Please </b><b>click here</b><b> to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found </b><b>here</b><b>.</b></p><p></p><p>
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.</p><p></p><p>
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</p></div></div></div>

Retail Trainer

<div></div><div><div><div><p>The Marketing Specialist will execute the goals of the Company&rsquo;s marketing and branding strategy in one or more of the following categories: customer and employee communications, public relations, advertising, event planning and coordination, customer experience, product advertising, website development, digital marketing, graphic design, and production. The Marketing Specialist will also communicate internally and externally related to all contractual agreements in conjunction with the Marketing Manager.</p><p></p><p><br>
RESPONSIBILITIES:</p><ul><li>
Attend internal market or departmental meetings as the marketing representative</li><li>
Serve as the day-to-day point of contact for outside vendors and internal management members related to advertising contracts, sponsorships, projects, etc.</li><li>
As needed, author and distribute press releases internally and externally</li><li>
Process and submit invoices related to respective area</li><li>
Plan and attend internal and external events as the marketing representative</li><li>
Accountable for leading and executing the productivity and marketing plans and projects</li><li>
Oversee the distribution of marketing supplies and promotional items</li><li>
Keep record of all print, radio, television, digital advertising for compliance purposes</li><li>
Monitor, review, and report on all marketing activity and results</li><li>
Ensure delivery of all marketing activities are within assigned budget</li><li>
Update promotional materials and website related to product and process updates;</li><li>
Contribute creatively to the development of marketing materials</li><li>
Collaborate with marketing research and prepare reports related to results tracking, expenses and research.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in Marketing or related field is required.</li><li>
Minimum one (1) year working experience in marketing/public relations required</li><li>
Prior working experience in a Banking or Financial institution highly desired</li><li>
Excellent verbal and written communications skills in Spanish or additional language a plus.</li><li>
Proficiency with Microsoft Office products required</li><li>
Experience with Adobe suite (level of proficiency dependent upon respective area within Marketing)</li><li>
Excellent verbal and written communication skills</li></ul><p></p><p><br>
KEY COMPETENCIES:</p><ul><li>
Banking Business Acumen</li><li>
Creativity.</li><li>
Communication skills</li><li>
Professionalism</li><li>
Execution focused</li></ul><p></p><p><br>
Essential Functions:</p><ul><li>
Standing and Sitting for extended periods of time.</li><li>
Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.</li><li>
Ability to converse and exchange information with all levels of staff within organization.</li><li>
Ability to observe, perceive, identify, and translate data.</li><li>
Ability to lift up to 15 lbs.</li><li>
Ability to pull, push and carry items.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Company Profile</b></h2></div><div><p><b>
Please </b><b>click here</b><b> to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found </b><b>here</b><b>.</b></p><p></p><p>
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.</p><p></p><p>
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</p></div></div></div>

Graphic Designer, Sr

Join United Bank - United Bankshares, Inc. and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

United Bank - United Bankshares, Inc.

ABOUT_COMPANY

Retail Trainer

Graphic Designer, Sr