Qureos Mentor

UPMC

<div><div>Join our dedicated team! Our 3 Main Acute Care department at UPMC Cole is hiring a Patient Care Technician, CNA!
Department: 3 Main Acute Care 
Status: Full-Time 
Schedule: Day Shift
 
Hours: 7:00 AM &ndash; 7:00 PM 
Includes: Every other weekend &amp; rotating holiday. CNA Required.
**Final candidates will be selected for a job title within the career ladder that reflects level of education, experience and manager discretion at time of offer.**
Purpose: 
The Patient Care Technician, CNA provides routine patient care and supports the department services in accordance with established policies and procedures and may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&amp;O, telemetry monitor application/reapplication, HAC &amp; PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections, 12-lead EKGs and ticket to ride. All competencies must be achieved. In addition to the standard required competencies, the Patient Care Technician, CNA will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, 12-lead EKGs, and NG tubes clamping and removal.
 
 
Responsibilities: 
<ul><li>Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives.Must routinely perform the UPMC nursing core nursing assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&amp;O, telemetry monitor application/reapplication, HAC &amp; PSI prevention (TEDs/SCDs). In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections, 12-lead EKGs and ticket to ride. All competencies must be achieved.In addition to the standard required competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: 12-lead EKGs, phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrhythmia, 12-lead EKGs, and NG tubes clamping and removal. Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays, and transporting patients.Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills, and performance. Request's assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director.</li><li>
Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence, and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory, and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes inpatient status.Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol.Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions.Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed.</li><li>
*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned.</li></ul></div><div>
&bull; High school diploma or equivalent.&bull; Must also have eithera) 1 Year of general healthcare experience, ORb) 6 months of UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion, ORc) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, ORd) completion of a bachelor's degree in a health sciences field.&bull; Successful completion of UPMC patient care technician class&bull; Successful completion of basic information system training.&bull; Microcomputer experience preferred.&bull; Ability to effectively communicate both orally and in writing.&bull; Emergency Medical Technician (EMT)or Paramedic or currently enrolled in an EMT or Paramedic program preferred.&bull; Access to medications is limited to the distribution of the medication to the nurse.&bull; Certified Nursing Assistant 
 
Licensure, Certifications, and Clearances: 
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.Certified Nursing Assistant. 
<ul><li>Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)</li><li>
Certified Nursing Assistant (CNA)</li><li>
Act 34</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Patient Care Technician, CNA- 3 Main Acute Care (7p-7a)

<div><div>Title and starting pay rate of this position may vary based on years of experience. 
 
Responsibilities:<ul><li>
Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace.</li><li>
Assures equipment malfunctions are reported to the appropriate department. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.</li><li>
Must routinely perform the UPMC nursing core patient care technician responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients. PLUS point of care testing (inc. blood glucose), weights, vital signs, I&amp;O, telemetry monitor application/reapplication, HAC &amp; PSI prevention (TEDs/SCDs). In addition, completes simple dressings, placement and removal of restraints, bladder scan, all specimen collections. Additionally, must perform IV catheter removal, Foley catheter removal, IV insertion, Foley catheter insertion, straight catheterization, phlebotomy and ticket to ride. All competencies must be achieved. In addition to the standard required competencies, the Patient Care Technician - Specialist will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: basic arrythmia, complex wound care, 12 lead EKG, and NG tubes clamping and removal.</li><li>
Provides instruction to patients and their families under the direction of the RN. May apply, monitor, and remove patient restraints as per physician or hospital protocol.</li><li>
Identifies and communicates learning needs to the unit director or direct leader. Request&rsquo;s assistance in planning and prioritizing activities as needed.</li><li>
Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department-based projects and quality initiatives. Documents in the medical record according to established procedures. Transports cardiac monitored patients within the hospital setting. May insert foley catheters and perform straight catheterization as instructed by RN. May perform IV insertion, removal, and dressing change. Completes department clerical functions as needed.</li><li>
May, in the course of their duties, be in rooms where medications are stored or may transport medications when they transport patients. Transportation of medication is limited from one department to another.</li></ul></div><div><ul><li>
High school diploma or GED.</li><li>
Must also have either a) 2 years of general healthcare experience and meet requirements of Patient Care Technician - Senior title, OR b) 1 year of experience (defined above) and enrollment in PT/OT/PA program with completion of at least one clinical rotation, or c) 1 year of experience (defined above) and completion of a bachelor&rsquo;s degree in a health sciences field.</li><li>
Annual completion of a professional contribution to be determined after hire.</li><li>
Successful completion of patient care technician specialist class.</li><li>
Successful completion of eRecord training.</li><li>
Nursing Student that has completed one clinical rotation preferred Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.</li><li>
May require successful completion of the appropriate UPMC cardiac rhythm course as determined by organizational guidelines and unit-based clinical operations. 
 
Licensure, Certifications, and Clearances: 
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire ACLS preferred 
 
BLS Upon Hire 
</li><li>Basic Life Support (BLS)</li><li>
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)</li><li>
Act 31 Child Abuse Reporting with renewal</li><li>
Act 33 with renewal</li><li>
Act 34 with renewal</li><li>
Act 73 FBI Clearance with renewal</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Patient Care Technician - Specialist

<div><div>The Patient &amp; Family Concierge is responsible for providing generalized, compassionate service and support to patients, families, and visitors during their stay within the hospital. The core goal of the Concierge is to create and deliver a top-notch experience for patients, visitors, and colleagues. The Concierge will serve in a variety of capacities across the hospital based on ever-changing needs. In the course of the day, the Concierge may assist with patient and visitor destination coordination, environmental services, dietary, patient transport throughout the hospital, and supply/equipment management. Above all, the Concierge will remain focused on patient and guest satisfaction and quality of care from first to last impression. 
 
Responsibilities:<ul><li>
Destination Coordination: Greets patients and families warmly and positively, providing verbal direction and escort assistance to visitors and patients to ensure their arrival at the appropriate destination. Disseminates patient information to visitors as appropriate while respecting patient confidentiality and withholding restricted information. Serves as a reference source for visiting hours, general directions, package delivery, and general hospital policies. Issues courtesy parking discounts and free passes when appropriate. Issues patient scooters to patients and visitors as needed. Assists with parking cashier functions and validates patient parking. Establishes tracking of patient belongings upon admission.</li><li>
Environmental Services: Cleans, removes trash from, empties linen hampers, and organizes all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and patient-specific equipment, following established procedures. Replenishes supplies as needed. Makes beds and changes bed linens following established cleaning procedures in all assigned patient discharge rooms and on-call rooms. Inspects and ensures that all assigned areas are properly cleaned and in good repair, reporting any maintenance problems to a supervisor.</li><li>
Dietary Services: Assembles and serves meals according to diet orders, menus, and patient or guest specific requirements. Maintains food safety and quality by applying HACCP principles throughout service. Adheres to department procedures regarding the operation of all food service equipment. Performs sanitation in accordance with departmental procedures and health department guidelines. Delivers and sets up patient meal trays using the designated department script to ensure proper patient identification. Delivers other nourishments to patients upon request. Follows all safety and sanitation regulations.</li><li>
Transportation Services: Transports patients and patient-specific equipment, and lab specimens using prescribed vehicles between patient units, treatment centers, and other designated areas safely, timely, and accurately. Performs inspections and disinfecting procedures on transportation equipment utilized by the department. Records transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department. Reports the status of transportation activities and abnormal activities to a supervisor. Enters requests for equipment repairs into the online portal as maintenance issues are identified. Inspects and disinfects transportation equipment.</li><li>
Telehealth Cart Retrieval and Set Up: When notified by PFC Sr, PFC Lead, RN or other designated staff member that a telehealth appointment has been scheduled for a patient. The PFC will retrieve the telehealth cart and set up in the patient's room at the designated appointment time. Once telehealth visit is completed, will return cart to appropriate storage location clean and decontaminate. Perform weekly testing of the telehealth cart and software to ensure that it is functioning as expected and escalate concerns to appropriate unit leader.
</li><li>Supply &amp; Equipment Management: Orders unit specific supplies and equipment, ensuring adequate and appropriate quantities. Organizes supply room. Delivers supplies, equipment, medication and other materials to the patient units, and other designated areas safely, timely, and accurately. Stocks patient room, supply areas, med cards (no medications), Accucheck trays, phlebotomy/IV trays, PPE, and more. Maintains refrigerator and temperature logs and checks all expiration dates on supplies. Inventories pumps (SCDs, IV, etc.) in patient rooms and removes if not needed. Monitors supply inventory and expiration date in collaboration with supply chain management. Depending on unit need, may also: monitor refrigerator temperatures, check kitchens for expired items, complete additional unit-specific logs and stock, deliver and remove trays, routinely freshen and restock supplies in family lounge.</li><li>
General: Answers unit phones and transfers to appropriate staff. Responds to call lights under Nursing Assistant/PCT direction. Interacts and socializes with patients and assesses patient needs. Rounds hourly to ensure all areas of responsibility are met satisfactorily. Prints and distributes daily plans of care. Prompts patient mobility as appropriate, involving the appropriate clinical staff as needed. Depending upon unit, may maintain resources like pamphlets, department contacts, etc. Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers. Responsible for following mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the care of any patient. Exhibits UPMC Values and practices UPMC Experience key behaviors (AIDET + The Promise, 10-5 Rule, Escort Don't Direct, Own Your Zone) when performing all job responsibilities. Access to medications is limited to the distribution of the medication to the nurse. Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services.</li><li>
*Performs in accordance with all other system-wide competencies/behaviors.*Performs other duties as assigned.</li></ul></div><div><ul><li>
Must have the desire, drive, and compassion needed to provide an exceptional patient and family experience at all times.
</li><li>High School diploma OR active High School/GED program enrollment OR one year of previous job experience required in lieu of HS Diploma/GED.</li><li>
Previous experience in health care or customer service is a plus, but not required.</li>
Ability to follow written and verbal instructions. 
<li>
 
 
 
Licensure, Certifications, and Clearances: 
</li><li>Act 34</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Patient & Family Concierge - M3 Ortho Surgery - Carlisle

<div><div>Are you a Medical Assistant interested in a career that provides plenty of opportunity for growth and development? If you're passionate about patient care and looking for a career that offers great benefits and plenty of room for growth, we invite you to explore this opportunity today!
 
 
UPMC is looking for a Medical Assistant to join UPMC Monroeville Multispecialty in Monroeville.
 
 
Hours for this position will be Monday through Friday, primarily daylight hours. No evenings, weekends, or holidays required! This position will be responsible for back office and front office duties. Previous Medical Assistant experience is preferred!
 
 
Applicants will be placed in the appropriate job title and salary from the Medical Assistant Career Ladder, based on their individual experience and education. 
 
Responsibilities:<ul><li>
Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.</li><li>
Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.</li><li>
Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.</li><li>
Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.</li><li>
Answering calls and providing pertinent information including patient education as directed.</li><li>
Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.</li><li>
Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.</li><li>
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.</li></ul></div><div>
High school diploma or equivalent is required. Successful completion of Medical Assistant program, or equivalent hospital program, orSuccessful completion and maintenance of certification examination and 1 year of patient care experience, or Two years of direct patient care experience required.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. 
 
Licensure, Certifications, and Clearances: 
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. 
<ul><li>Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)</li><li>
Act 31 Child Abuse Reporting with renewal</li><li>
Act 33 with renewal</li><li>
Act 34 with renewal</li><li>
Act 73 FBI Clearance with renewal</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Medical Assistant, Expert- Flex-full time, Monroeville

<div><div>We are looking to hire a dynamic leader to oversee a large pediatric primary care division. Are you passionate about leading teams to reach their career goals, while creating an excellent patient experience for a diverse patient community, including a 5% Spanish-speaking population?
University of Pittsburgh Physicians is hiring a Full-time Director, Operations to help support the General Academic Pediatrics Department. This position will work daylight hours with 24/7 accountability. This department supports both Oakland and Turtle Creek primary care locations, the Magee Newborn Clinic, and the Whole Child Wellness Clinic. The position prefers EpicCare experience. Strengths in team building and operations are a must.
This individual is responsible for strategic decision-making, policy development, and policy implementation for the business unit. The Director, Operations will work collaboratively with the Administrator, Clinical Director, other physicians and clinicians, and manage to develop and implement strategic plans focused on the growth and development of clinical and academic programs. Accountable for the operation's performance (service, quality, and financial) of the business unit. Ensure compliance with all state, federal and regulatory agencies. Serve as the coordinator in utilization and report generation from the EPIC system. Manage finances to stay within capital budgets.
Responsibilities:<ul><li>
Supervise coding and charge entry staff (where applicable). Work with staff to improve revenue process within the BU and solve problems and identify resources related to insurance coverage and reimbursement issues for all BU community based BU.</li><li>
Create a culture of service excellence focused on defining, understanding and consistently satisfying the requirements of both internal and external customers.</li><li>
Serve on all committees as assigned. Provide leadership, oversight and direction for assigned special project activities.</li><li>
Implement, monitor and evaluate all quality initiatives to ensure positive patient outcomes. Oversee patient access and patient satisfaction initiatives. Facilitate processes to improve patient satisfaction. Ensure continuity of care for patients evaluated and treated by physicians, including timely communication with patients and referring physicians.</li><li>
Assist managers and Clinical Director to develop and implement action plans to improve service levels and exceed customer expectations.</li><li>
Manage finances to stay within budgets for BU may include, but not limited to, PSD, School of Medicine and hospital. Ensure that BU meets budget goals. Assist with the supervision and oversight of the BU budgets (i.e., clinical practice plan, hospital, School of Medicine, and research). Assist the Administrator by maintaining financial records/reports used to monitor and analyze performance against goals.</li><li>
Responsible for the charge lag process ensuring the business unit (BU) professional fees are entered into the EPIC systems within established timeframes. Serve as a BU resource in developing strategies to maximize reimbursement and disseminate regulatory information pertaining to changes in reimbursement and/or coding while ensuring regulatory compliance.</li><li>
Manage the human resources functions for the BU including recruitment, performance evaluations, and corrective action regarding staff within the BU which may include, but not limited to, PSD, School of Medicine and hospital. Mentor office managers and staff.</li><li>
May assist with accredited fellowship program to ensure compliance with required training components and may act as liaison with GME department.</li><li>
Create and implement business and program development plans that support and advance the BU and hospital strategic initiatives. Assist faculty and coach staff to establish and achieve programmatic goals.</li><li>
Provide direction and support to the BU management staff for clinical purchasing (pharmaceuticals, laboratory supplies, med-surgical supplies, equipment, etc.) Work with Facilities and Materials Management and appropriate vendors to ensure that practices are provided with cost-effective and high quality products and supplies. May act as liaison to outside vendors.</li><li>
Act as a consultant to physicians in developing new strategic business opportunities and develop new outreach sites for BU. Provide assistance when opening BU in the community, identify market strategies, growth opportunities and oversee quality and efficiency of outpatient office locations. Ensure BU is in compliance with UPMC policies and procedures and with the requirements of any applicable regulatory agencies or accrediting bodies (i.e. JCAHO, PA Department of Health, Medicaid).</li><li>
Work closely with Clinical, Administration and Information Services staff in identifying opportunities for improving cost and quality of care through in-depth process and cost of care analysis, forming recommendations to drive significant operational changes.</li><li>
Coordinate all EPIC activity including training for staff, as required. Create necessary reports in EPIC, specifically those to evaluate physician productivity. Conduct quarterly physician productivity meetings.</li><li>
Assist in establishing and implementing policy related to BU including, but not limited to, professional licensure, registration and/or certification; risk management; clinical operations and clinical compliance; and staff and patient safety. Identify educational needs of all BU outpatient office staff who provide treatment and care to inpatients as well as outpatients of the physicians. Assist in meeting in educational requirement of staff.</li><li>
Act as a consultant to physicians in developing new strategic business opportunities and develop new outreach sites for BU. Provide assistance when opening BU in the community, identify market strategies, growth opportunities and oversee quality and efficiency of outpatient office locations. Ensure BU is in compliance with UPMC policies and procedures and with the requirements of any applicable regulatory agencies or accrediting bodies (i.e. JCAHO, PA Department of Health, Medicaid).</li><li>
Manages day to day operations and establishes criteria for setting organization-wide priorities; defining goals and objectives for selected initiatives.</li><li>
Responsible for the charge lag process ensuring the business unit (BU) professional fees are entered into the EPIC systems within established timeframes. Serve as a BU resource in developing strategies to maximize reimbursement and disseminate regulatory information pertaining to changes in reimbursement and/or coding while ensuring regulatory compliance.
</li><li>Supervise coding and charge entry staff (where applicable). Work with staff to improve revenue process within the BU and solve problems and identify resources related to insurance coverage and reimbursement issues for all BU community-based BU.</li><li>
Uses internal and external replenishment systems and processes to impact product acquisition and assists in annual review of capital requests.</li><li>
Maintains organizational focus on quality initiative and results through required performance improvement projects.</li><li>
Coordinate all EPIC activity including training for staff, as required. Create necessary reports in EPIC, specifically those to evaluate physician productivity. Conduct quarterly physician productivity meetings.</li><li>
Develop operating and capital budgets for BU may include, but not limited to, PSD, School of Medicine and hospital. Ensure that BU meets budget goals. Assist with the supervision and oversight of the BU budgets (i.e., clinical practice plan, hospital, School of Medicine, and research). Assist the Administrator by maintaining financial records/reports used to monitor and analyze performance against goals.</li><li>
Create and implement business and program development plans that support and advance the BU and hospital strategic initiatives. Assist faculty and coach staff to establish and achieve programmatic goals.</li><li>
Assure the development of goals and objectives for assigned areas/departments are in alignment with the mission, vision and values of the hospital.</li><li>
Create a culture of service excellence focused on defining, understanding and consistently satisfying the requirements of both internal and external customers.</li><li>
Assist managers and division chiefs to develop and implement action plans to improve service levels and exceed customer expectations.</li><li>
Oversees new construction, renovation projects and building utilization. Assists VPO in assessing existing needs and plans for new programs and services to support the needs of the Business Unit.</li><li>
Implement, monitor and evaluate all quality initiatives to ensure positive patient outcomes. Oversee patient access and patient satisfaction initiatives. Facilitate processes to improve patient satisfaction. Ensure continuity of care for patients evaluated and treated by physicians, including timely communication with patients and referring physicians.</li><li>
Monitors operating statistics and patterns to identify trends and changes across the business unit.</li><li>
Assist in establishing and implementing policy related to BU including, but not limited to, professional licensure, registration and/or certification; risk management; clinical operations and clinical compliance; and staff and patient safety. Identify educational needs of all BU outpatient office staff who provide treatment and care to inpatients as well as outpatients of the physicians. Assist in meeting in educational requirement of staff.</li><li>
Participates in developing a corporate culture of patient and staff satisfaction, empowerment, problem solving and accountability.</li><li>
May assist with accredited fellowship program to ensure compliance with required training components and may act as liaison with GME department.</li><li>
Conveys courtesy, respect, enthusiasm and positive attitudes with patients, staff, medical staff and visitors.</li><li>
Provide direction and support to the BU management staff for clinical purchasing (pharmaceuticals, laboratory supplies, med-surgical supplies, equipment, etc.) Work with Facilities and Materials Management and appropriate vendors to ensure that practices are provided with cost-effective and high-quality products and supplies. May act as liaison to outside vendors.</li><li>
Help managers and team achieve systemwide and department goals</li></ul></div><div><ul><li>
Bachelor's Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / 5 years of experience
</li><li>OR - Bachelor's Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / FMR Program Graduate / 3 years of experience
</li><li>OR - Master's Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / 3 years of experience</li><li>
OR - Master's Degree in Health Care Administration, Business Administration, Finance, Accounting or related field / Fellowship Program Graduate / 3 years of experience</li><li>
Advanced knowledge of applicable federal, state, and local laws as they pertain to physician BU management, preferred.</li><li>
Knowledge of revenue cycle, physician billing, and contracts, preferred. 
 
Licensure, Certifications, and Clearances: 
 
UPMC is an Equal Opportunity Employer/Disability/Veteran</li></ul></div></div>

Director, Operations- General Academic Pediatrics Department

<div><div>Title and starting pay rate of this position may vary based on years of experience.
Responsibilities:<ul><li>
Provides patient care including assisting with patient procedures and activities of daily living. Assists with physical, respiratory and cardiopulmonary therapies. Provides feedback to the RN regarding patient care and reports changes in patient status.</li><li>
Performs the UPMC nursing core nursing assistant responsibilities (blood glucose, weights, vital signs, I&amp;O, specimen collections and Foley care) AND at least four of the following BU identified tasks: phlebotomy, 12 lead EKG, simple dressing, Foley catheter removal, point of care testing, bladder scan, straight catheter, or IV catheter removal.</li><li>
Assures equipment malfunctions are reported to the appropriate department. Establishes appropriate and effective communication with other departments. Establishes professional and respectful interpersonal relationships. Contributes to the universal unit activities including, but not limited to, responding to call lights and telephones, passing meal trays and transporting patients.</li><li>
Constructively receives feedback and direction. Identifies and communicates learning needs to the unit director. Takes action to improve knowledge, skills and performance. Requests assistance in planning and prioritizing activities as needed. Participates in self-review as requested by the unit director.</li><li>
Provides instruction to patients and their families under the direction of the RN. May apply, monitor and remove patient restraints as per physician or hospital protocol.</li><li>
Demonstrates the ability to communicate clearly and effectively with all members of the health care team. Demonstrate understanding of cultural diversity, horizontal violence and impairment in the health professions. Cares for patients and self by supporting safety in the workplace. Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.</li><li>
Strictly adheres to all policies and procedures relative to patient care and hospital related information. Complies with safety policies and procedures including standard precautions.</li><li>
Suggests and supports changes within the department. Assumes responsibility for assignment and views problems as challenges. Demonstrates awareness of behavior on the efficient functioning of the department. Supports department based projects and quality initiatives.</li><li>
Documents in the medical record according to established procedures. Performs assigned work in a timely and productive manner. Completes department clerical functions as needed.</li><li>
Must routinely perform and be fully competent with the UPMC nursing core assistant responsibilities including ADLs (bathing, feeding, transporting, toileting, ambulating, turning and repositioning patients.) PLUS point of care testing (inc. blood glucose), weights, vital signs, I&amp;O, telemetry monitor application/reapplication, hospital-acquired condition &amp; patient safety indicator. In addition, simple dressings, placement and removal of restraints, bladder scan, all specimen collections and ticket to ride (intra-hospital patient transportation).
</li><li>Identifies and communicates learning needs to the unit director or direct leader. Request's assistance in planning and prioritizing activities as needed.
</li><li>In addition to the required standard competencies, the Patient Care Technician will achieve and maintain competency and/or perform at least 1 or more of the following advanced skills based on department operational need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley catheter removal, basic arrythmia, 12-lead EKG, and NG tubes clamping and removal.</li></ul></div><div><ul><li>
High school diploma or GED.
</li><li>Must also have either a)1 Year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than 1 year of experience, OR c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor&rsquo;s degree in a health sciences field.
</li><li>Successful completion of UPMC patient care technician class</li><li>
Successful completion of eRecord training.</li><li>
Emergency Medical Technician (EMT)or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
 
 
Licensure, Certifications, and Clearances: 
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
</li><li>ACLS preferred</li><li>
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)</li><li>
Act 34</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Patient Care Technician - Cardio Thoracic Interventional Unit (Harrisburg Hospital)

<div><div>Join our team of Life Changers!
Magee - Women's Hospital of UPMC is hiring a Casual Remote Patient Engagement Coordinator to support the Womens Health Service Line.
This position will work daylight shifts. Weekend availability is required to support the hours of operation.
Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!
Purpose: 
The Patient Engagement Coordinator will plan and execute activities including: Enhance patient communication, improve patient flow, identify barriers and address patient experience issues. Work collaboratively with leadership team. This person will coordinate care between departments to ease flow and remove barriers to timely care. Development of literature as needed to close gaps in care, educational needs and patient satisfaction. The Patient Engagement Coordinator works closely with all disciplines to provide the optimal patient experience through care coordination. 
 
Responsibilities: 
<ul><li>Address daily operational barriers to promote optimal patient experience to retain patient loyalty.</li><li>
Coordinate resources and development activities to meet project objectives both on time and on budget.</li><li>
Create and execute Patient engagement plans to engage, educate and retain patients and support revenue and business goals.</li><li>
Ensure coordination and clear communication among constituents on all activities.</li><li>
Identify and detail appropriate activities that drive the patient experience and support retention.</li></ul></div><div>
Bachelor's degree or equivalent experience in healthcare administration, business development, communication or equivalent education required.Three to five years experience in healthcare, marketing, customer service preferred.Excellent interpersonal, organizational, written and oral communication skills. Ability to manage multiple priorities and deadlines concurrently. Demonstrated leadership skills, initiative and ability to work independently. Ability to interface with all levels of management Good computer skills. 
 
Licensure, Certifications, and Clearances: 
<ul><li>Act 34</li></ul> 
UPMC is an Equal Opportunity Employer/Disability/Veteran</div></div>

Patient Engagement Coordinator

Join UPMC and explore 35   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.