Abrar Admin

vijay kumar

Job description:Position: Customer Service Officer (CSO) &ndash; Installation Location: Quetta Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsJob Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Quetta (Required)</li></ul>Work Location: In person

Customer Service Officer (CSO)

Job description:Position: Customer Service Officer (CSO) &ndash; Installation Location: Islamabad Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Customer Service : 1 year (Required)</li></ul>Job Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Position: Customer Service Officer (CSO) &ndash; Installation Location: Gujranwala Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsEducation:<ul><li>Intermediate (Required)</li></ul>Job Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Gujranwala (Required)</li></ul>Work Location: In person

Job Description / Responsibilities<ul><li>Lead, control, and monitor installation operations across all regions nationwide.</li><li>Directly supervise and guide all Regional Installation Supervisors and ensure alignment with Head Office strategy.</li><li>Develop nationwide installation execution plans, especially for peak season (May&ndash;Aug).</li><li>Monitor region-wise daily deployment plans and ensure optimal utilization of technicians and mobile vans.</li><li>Ensure nationwide compliance with Same Day / 24-hour installation targets and all assigned KPIs.</li><li>Track daily installation load, completion %, repeat complaints, and overall operational performance.</li><li>Conduct weekly performance review meetings with Supervisors and Regional Teams.</li><li>Standardize and enforce installation SOPs, technical checkpoints, and safety compliance across all regions.</li><li>Conduct surprise audits and periodic field visits to ensure quality and process adherence.</li><li>Control additional material usage and ensure approved rate list implementation nationwide.</li><li>Investigate high repeat complaint ratios and implement corrective and preventive action plans.</li><li>Handle critical escalations and VIP customer complaints at Head Office level.</li><li>Coordinate with Sales, Supply Chain, Stores, Accounts, and CRM teams for smooth nationwide execution.</li><li>Ensure proper job sheet verification and system closure compliance in all regions.</li><li>Lead capacity planning, manpower forecasting, and workload balancing between regions.</li><li>Oversee vendor / third-party installer agreements and monitor performance compliance.</li><li>Identify underperforming regions and implement structured performance improvement strategies.</li><li>Drive digitalization, reporting dashboards, and automation in installation operations.</li><li>Design and implement nationwide technical and operational training plans for Supervisors and installation teams to strengthen technical expertise.</li><li>Develop and strengthen AWS/CWS infrastructure nationwide, ensuring technical capability enhancement, service coverage expansion, and installation readiness.</li><li>Drive profitability of installation operations, particularly within AWS, by controlling costs, optimizing material usage, improving productivity, and maximizing installation-related revenue streams.</li><li>Prepare consolidated daily, weekly, and monthly MIS reports for management (Load, TAT %, FTR %, profitability, and related KPIs).</li><li>Ensure compliance with company policies, audit requirements, and safety regulations.</li><li>Perform any additional task assigned by management</li></ul>Qualifications &amp; Skills<ul><li>Graduate (Business, Operations, Engineering preferred) with minimum 7&ndash;8 years of experience, including at least 3&ndash;4 years in managerial / operations leadership role.</li><li>Strong operational leadership with proven experience in managing multi-region teams and driving KPI-based performance.</li><li>Proficient in MS Office, dashboards, and CRM/ERP systems with strong analytical and reporting capabilities.</li><li>Excellent stakeholder management, coordination, and escalation handling skills at cross-functional and Head Office level.</li><li>Strategic thinking ability with strong problem-solving skills, capacity planning expertise, and focus on continuous process improvement.</li></ul>Job Type: Full-timePay: Rs270,000.00 - Rs290,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>managerial / operations leadership role: 5 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Team Lead – Installation Operations

Job Tile: SAP ExecutiveLocation: SITE Area, KarachiSalary: PKR 72,000Role Summary:Responsible for managing inventory operations through SAP ERP, ensuring accurate stock records, monitoring material movements, and optimizing inventory control processes.Key Responsibilities:Manage stock movements and inventory transactions in SAP (MM Module).Ensure accurate data entry and inventory record maintenance.Generate inventory and stock reports.Monitor and optimize inventory control processes.Coordinate with relevant departments to maintain stock accuracy.Qualification:B.Com, BBA, or relevant field.Strong knowledge of SAP MM (Materials Management) and inventory functions.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs65,000.00 per monthApplication Question(s):<ul><li>Do you have any experience with SAP, ERP, MM, or S/4 HANA module?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

SAP Executive -Site Area

,Title: Fitter &amp; Plumber Position: Fitter &amp; PlumberJob Description / Duties : Install and repair water supply lines and drainage systems. Fix leakages, blocked pipes, and faulty plumbing fixtures. Install sanitary fittings, including wash basins, toilets, showers, and taps. Perform routine inspection and maintenance of plumbing systems. Repair and maintain pumps, valves, gearboxes, bearings, and shafts. Align and fit machine parts during installation and maintenance work. Ensure compliance with safety standards and procedures.Minimum Education: DAE in Mechanical Technology or relevant discipline from a recognized institute.Minimum Experience &amp; Skills: Minimum 2&ndash;3 years relevant experience in plumbing and mechanical fitting. Knowledge of plumbing systems, sanitary fittings, pumps, and mechanical components. Ability to diagnose and repair plumbing and mechanical faults. Familiarity with maintenance tools, basic technical drawings, and safety standards. Ability to work independently and as part of a team.Salary &amp; Benefits: Pay Range: PKR 55,000 &ndash; 65,000 per month (with overtime). Benefits: Gratuity and child school fee support.Job Types: Full-time, Temporary, Contract Contract length: 12 monthsPay: Up to Rs65,000.00 per monthExperience:<ul><li>plumber &amp; fitter : 2 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Plumber & fitter

Job Title: Front-End Web Developer (Mid-Level) &ndash; UI/UX &amp; Creative DesignLocation: KarachiSalary 200K- 300KJob SummarySeeking a Front-End Web Developer to build responsive web applications and ensure strong UI/UX design with seamless backend integrationKey ResponsibilitiesFront-End DevelopmentDevelop responsive web interfaces using HTML5, CSS3, and JavaScript.Implement UI components using Bootstrap, Tailwind, or similar frameworks.Ensure cross-browser and cross-device compatibility.Integrate front-end interfaces with backend systems and REST APIs.Optimize applications for performance, accessibility, and SEO.Backend SupportSupport backend integration using PHP (Laravel / CodeIgniter) or ReactJS.Assist in API integration, data validation, and secure communication between systems.UI/UX &amp; Creative DesignDesign website layouts, banners, icons, and infographicsCreate and edit visual content using Adobe Photoshop and Adobe Illustrator.Maintain brand consistency across digital platformsMaintenance &amp; CoordinationMaintain and enhance existing websites and portals.Resolve UI/UX issues and support deployment activities.Coordinate with backend developers and IT teams.Qualification Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or related field. Experience Required 3&ndash;5 years of professional experience in Front-End Web Development. Proven experience in UI/UX design and creative web design. Hands-on experience with API integration and backend coordination. Experience working with version control systems (Git). Required Tools &amp; Technical Skills HTML5, CSS3, JavaScript Bootstrap / Tailwind CSS PHP Frameworks (Laravel, CodeIgniter) ReactJS Adobe Photoshop (Expert Level) Adobe Illustrator (Expert Level) Git REST APIs &amp; AJAX (Basic to Intermediate)Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs300,000.00 - Rs400,000.00 per monthExperience:<ul><li>Front -End Development : 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Front-End Web Developer

Join vijay kumar and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

vijay kumar

About Company

Customer Service Officer (CSO)

Customer Service Officer (CSO)

Customer Service Officer (CSO)

Team Lead – Installation Operations

SAP Executive -Site Area

Plumber & fitter

Front-End Web Developer