Urwah Admin

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelerThe Driver is responsible for driving hotel vehicles for guest and staff transportation, ensuring safe, timely, and professional services. Additionally, this role requires assisting guests with luggage, welcoming them upon arrival, and providing general support to the hotel staff. The Driver cum Bell Boy should exhibit excellent customer service skills and a friendly demeanor while maintaining a clean and safe vehicle.JOB RESPONSBILITIES<ul><li>Pick up and drop off hotel staff members as per the scheduled timings.</li><li>Ensure punctuality and a smooth, safe ride for all staff members.</li><li>Greet guests upon arrival and departure, offering luggage assistance and ensuring smooth check-in/check-out processes.</li><li>Provide transportation services for hotel guests when required, including airport transfers and local trips.</li><li>Maintain a professional and friendly attitude when interacting with guests, ensuring excellent service standards.</li><li>Ensure the hotel vehicle is clean, well-maintained, and fueled.</li><li>Report any vehicle issues or accidents to management immediately.</li><li>Ensure that all necessary vehicle documentation (insurance, registration, etc.) is up to date.</li><li>Follow all road safety regulations and hotel policies regarding transportation.</li></ul>Key Expectations<ul><li>Proven experience as a driver, bell boy, or in a similar role, preferably in a 5star hotel or hospitality environment.</li><li>A valid driver&rsquo;s license with a clean driving record.</li><li>Good knowledge of the local area, including key roads, landmarks, and tourist spots.</li><li>Strong customer service skills with a friendly and helpful attitude.</li></ul>Job Types: Full-time, ContractPay: From AED2,000.00 per monthWork Location: In person

Driver cum Bell Boy

We are looking for a detail-oriented Accountant, Receivables to manage the hotel&rsquo;s accounts receivable operations. The role will be responsible for accurate billing, timely collection follow-up, account reconciliation, and maintaining proper records of all receivables.DUTIES &amp; RESPONSIBILITIES:<ul><li>Prepare and issue invoices for hotel guests, companies, travel agents, corporate clients, and other accounts.</li><li>Review and verify daily city ledger postings, guest accounts, credit transactions, and supporting documents.</li><li>Monitor outstanding receivables and follow up with customers and companies for timely payment.</li><li>Prepare and send customer statements and aging reports.</li><li>Reconcile accounts receivable balances and investigate any discrepancies.</li><li>Verify credit card settlements, direct billings, city ledger accounts, and other receivable transactions.</li><li>Coordinate with Front Office, Sales, Reservations, Events, and other departments to resolve billing and payment issues.</li><li>Process payments and ensure accurate posting in the accounting system.</li><li>Maintain proper documentation for all invoices, receipts, credit notes, and related transactions.</li><li>Assist with month-end closing activities, including receivables reconciliation and reporting.</li><li>Monitor overdue accounts and escalate long-outstanding balances to the Finance Manager.</li><li>Ensure compliance with hotel policies, internal controls, and financial procedures.</li><li>Support internal and external audits by providing required documents and information.</li></ul>REQUIREMENTS<ul><li>Bachelor&rsquo;s degree or diploma in Accounting, Finance, or a related field.</li><li>2 to 4 years of experience in Accounts Receivable or hotel finance.</li><li>Previous experience in a 4-star or 5-star hotel is preferred.</li><li>Good knowledge of hotel accounting processes, city ledger, credit transactions, and receivables reconciliation.</li><li>Experience with hotel accounting systems and ERP systems.</li><li>Good knowledge of Microsoft Excel.</li><li>Strong attention to detail and accuracy.</li><li>Good communication and follow-up skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Pay: From AED3,500.00 per monthWork Location: In person

Accountant (Receivables)

ABOUT THE ROLEWe are seeking a proactive and detail-oriented MEP Engineer to join our project delivery team. The ideal candidate will be responsible for planning, coordinating, supervising, and monitoring all Mechanical, Electrical, and Plumbing (MEP) works across project sites. The role requires ensuring all MEP installations are executed in accordance with approved drawings, project specifications, quality standards, project timelines, and UAE authority regulations. Experience in real estate and hospitality projects will be a strong advantage.ABOUT THE ROLEWe are seeking a proactive and detail-oriented MEP Engineer to join our project delivery team. The ideal candidate will be responsible for planning, coordinating, supervising, and monitoring all Mechanical, Electrical, and Plumbing (MEP) works across project sites. The role requires ensuring all MEP installations are executed in accordance with approved drawings, project specifications, quality standards, project timelines, and UAE authority regulations. Experience in real estate and hospitality projects will be a strong advantage.DUTIES &amp; RESPONSIBILITIESMEP Execution &amp; Supervision<ul><li>Supervise and monitor all MEP works, including HVAC, Electrical, Plumbing, Fire Fighting, Fire Alarm, and ELV systems.</li><li>Ensure works are executed as per approved drawings, specifications, project schedules, and quality standards.</li><li>Monitor site progress and report any delays or technical issues to the Project Manager.</li></ul>Coordination &amp; Technical Support<ul><li>Coordinate with consultants, subcontractors, suppliers, and internal teams to ensure smooth project execution.</li><li>Review MEP shop drawings, RFIs, material submittals, and resolve site-related technical issues.</li><li>Attend site meetings and provide progress updates and technical support.</li></ul>Quality, Safety &amp; Compliance<ul><li>Ensure compliance with QA/QC procedures, HSE policies, and UAE authority regulations.</li><li>Coordinate inspections, testing, commissioning, and project handover activities.</li><li>Maintain daily progress reports, site records, and as-built documentation.</li></ul>CANDIDATE REQUIREMENTS<ul><li>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or a related discipline.</li><li>5 to 8 years of UAE experience as an MEP Engineer.</li><li>Proven experience in real estate projects. Hospitality project experience is an advantage.</li><li>Strong knowledge of HVAC, Electrical, Plumbing, Fire Fighting, Fire Alarm, and ELV systems.</li><li>Good understanding of UAE construction practices and authority regulations, including Dubai Municipality (DM), Dubai Civil Defense (DCD), and DEWA.</li><li>Proficient in AutoCAD, MS Office, and project management software.</li><li>Strong communication, coordination, and problem-solving skills.</li><li>Fluent in English. Arabic is an advantage.</li><li>Immediate joiners or candidates available within 2 weeks are preferred.</li></ul>WHAT WE OFFER<ul><li>Tax-free salary.</li><li>Medical Insurance &amp; Visa.</li><li>Career development opportunities.</li><li>Be part of a growing and successful team.</li><li>All other benefits as per the UAE Labor Law.</li></ul>Pay: From AED7,000.00 per monthWork Location: In person

MEP Site Engineer

Ensure all relevant SOP&rsquo;s are adhered to, to ensure consistent levels of services are maintained at all times.&middot; Welcome guests during check-in and giving a fond farewell to guest while checkout.&middot; Handling guest complaints and concerns in an efficient and timely manner.&middot; Overseeing VIP guests, arrivals and departures.&middot; Ensure all VIP welcome packets are properly prepared according to the hotel's standard and VIP rooms are assigned and checked prior to the VIP's arrival per personalized request.&middot; Issue the amenity forms to Room Service and ensure the amenities were delivered to room together with GM welcome card prior to the VIP's arrival.&middot; Daily in house guests' birthday and other amenities arrangement.&middot; Should possess detailed information about the Hotel, city as well as the competition.&middot; Detailed information regarding arrivals and room requirements.&middot; Have up to date information on daily room occupancy&middot; Providing excellent customer service as per hotel standards.&middot; Greeting guests as they enter and exit the hotel.&middot; Providing information regarding the Hotel, town attractions, activities etc.&middot; Check on VIP reservations, complete their pre-registration formalities.&middot; Maintain up-to date information on room rates, current promotions, offers and packages&middot; Cross sell hotel outlets and maximize hotel revenue.&middot; Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.&middot; Co-ordinate with housekeeping for clearing of rooms.&middot; Collect Guest feedback during guest departure along with his likes and dislikes.&middot; Give courtesy calls and complete the call log for Performance Monitor daily.&middot; Knowing how to handle emergency procedure.&middot; Give proper and complete handover to the next shift&middot; Should be able to handle all guests without bias or prejudice.&middot; Follow the house rules and policies laid down by the management.&middot; Adhere to strict staff grooming and hygiene standards.&middot; Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody&middot; Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.&middot; Good command of the English language is essential, both written and verbal&middot; Must possess strong organization time management skills, attention to detail.&middot; Must be guest service focused and a team player.&middot; Positive attitude and outgoing personality is essential.&middot; Must be able to work shifts - days, evenings, weekends and holidays.&middot; Ability to relate well to Hotel guests and employees.&middot; Professional in demeanor and presentation.&middot; Personable, enthusiastic, self-motivated and able to work independently.&middot; Observant, discriminating and detail-oriented&middot; Ability to understand and carry out oral and written instructions and request clarification when needed.&middot; Strong interpersonal and organizational skills.&middot; Keep track and improve all Travel Site&rsquo;s scores.&middot; Coordinating and multi-tasking job duties in a busy environment&middot; Perform other reasonable job duties as requested by Management.Job Type: Full-timePay: From AED2,000.00 per monthExperience:<ul><li>Hotel: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Guest Relation Officer

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.OVERVIEWWith the goal of providing superior guest experiences, the Front Office Receptionist is involved in any and all aspects of guests' experience in a hotel. The Front Office Receptionist is responsible for knowing and sharing knowledge of all hotel facilities, services and amenities, welcoming guests, checking guests in and out, in addition to coordinating guest experience prior to arrival.JOB RESPONSIBILITIES<ul><li>Must have past experience in dealing directly with customers from all walks of life and must have acquired general knowledge of basic customer service skills.</li><li>Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services</li><li>Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.</li><li>Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.</li><li>Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.</li><li>Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.</li><li>Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.</li><li>Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.</li><li>Accepts incoming calls, assists outgoing calls, scheduling, setting wake-up calls and paging guests to provide guests with timely and efficient service.</li><li>Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.</li><li>Maintains a friendly, cheerful and courteous demeanor at all times.</li><li>Processes all guest mail, messages and faxes: receives, sorts, notifies and distributes to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.</li><li>Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations.</li><li>Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.</li><li>Performs other duties as assigned, requested or deemed necessary by management.</li><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Reports any unusual occurrences or requests to the manager or assistant manager.</li><li>Knows all safety and emergency procedures, is aware of accident prevention policies.</li></ul>QUALIFICATIONS<ul><li>Knows standard cash handling procedures and knowledge of computerized cash register systems.</li><li>Must be fluent in English.</li><li>Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.</li><li>Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.</li></ul>EDUCATION<ul><li>Minimum a Diploma in hotel management, tourism, or related fields of study.</li></ul>Job Type: Full-timePay: From AED2,000.00 per monthWork Location: In person

Front Desk Receptionist