Qureos Mentor

Watson Clinic

<div>Description: THE IDEAL CANDIDATE NEED TO BE AN LPN OR A MEDICAL ASSISTANT 
Summary/Objective: Provide basic medical and nursing care. Ensure the comfort of patients, discuss health care with patients, and report status of patients to registered nurses and providers.
Essential Functions<ul><li>Identifies and evaluates patient needs by way of telephone triage.</li><li>Administers medication including injections; documents medication given or prescribed by ordering physician as required.</li><li>Identifies patient and family education needs and provides instruction.</li><li>Recognizes and responds to emergency situations as appropriate.</li><li>Adheres to the Clinical Services policies and procedures when documenting information patient&rsquo;s medical records</li><li>Facilitates the flow of patients to maintain the integrity of the physician&rsquo;s office.</li><li>Assists the physician with medical office procedures.</li><li>Maintain the integrity of the office.</li></ul>
Requirements:

LPN Specialist requirements are: Required Education and Experience: Must be a graduate of an accredited school of Practical Nursing. Must possess active Florida license as a Licensed Practical Nurse.
Preferred Education and Experience: Experience or training in a medical health care facility as a Licensed Practical Nurse. 
Medical Assistant Specialist Requirements are:
Required Education and Experience: High school diploma or GED. Completion of an accredited Medical Assistant program or 1 year of Medical Assistant work experience within the last 2 years. Medical Assistant Certification must be obtained within 90 days of employment. Current BLS certification or to be completed within first 90 days of employment.</div>

LPN SPECIALIST OR MEDICAL ASSISTANT SPECIALIST FLOAT - FULL TIME

<div>Description:

THE IDEAL CANDIDATE NEEDS TO BE AN LPN OR A MEDICAL ASSISTANT
Essential Functions<ul><li>Identifies and evaluates patient needs by way of telephone triage.</li><li>Administers medication including injections; documents medication given or prescribed by ordering physician as required.</li><li>Identifies patient and family education needs and provides instruction.</li><li>Recognizes and responds to emergency situations as appropriate.</li><li>Adheres to the Clinical Services policies and procedures when documenting information patient&rsquo;s medical records</li><li>Facilitates the flow of patients to maintain the integrity of the physician&rsquo;s office.</li><li>Assists the physician with medical office procedures.</li><li>Maintain the integrity of the office.</li></ul>
Requirements:

LPN Specialist requirements are:
Required Education and Experience: Must be a graduate of an accredited school of Practical Nursing. Must possess active Florida license as a Licensed Practical Nurse.
Preferred Education and Experience: Experience or training in a medical health care facility as a Licensed Practical Nurse.
Medical Assistant Specialist Requirements are:
Required Education and Experience: High school diploma or GED. Completion of an accredited Medical Assistant program or 1 year of Medical Assistant work experience within the last 2 years. Medical Assistant Certification must be obtained within 90 days of employment. Current BLS certification or to be completed within first 90 days of employment
Additional Qualification: 1 Year experience in primary care setting. Current BLS certification or to be completed within three months of employment.</div>

LPN SPECIALIST OR MEDICAL ASSISTANT SPECIALIST - SURGERY - ONCOLOGY - FULL TIME

<div>Description:

SUMMARY/OBJECTIVE
The Guest Experience Navigator-Call Center team member must possess excellent customer service skills as (s)he will work directly with our patients to ensure a delightful experience. The GEN must demonstrate mastery in all duties to schedule, reschedule, and/or cancel for multiple providers within various specialties or the pediatric department. The GEN works in a fast-paced, high-volume Call Center environment where they receive incoming calls and make outgoing calls to schedule or reschedule appointments. Additionally, the GEN schedules appointments based on physician referrals and arranges hospital follow-up appointments according to discharge or Emergency Room instructions. The GEN will also manage appointment scheduling, rescheduling, and cancellations via Patient Portal requests on the patient&rsquo;s behalf. Strong interpersonal skills are essential for effective communication, including a clear speaking voice. The GEN greets callers warmly and provides general directions to and within our facilities. They must interact with an affirmative demeanor towards patients, visitors, and co-workers alike, consistently displaying a positive and professional image to create a favorable lasting impression.
ESSENTIAL FUNCTIONS
Scheduling Appointments and Insurance Verification:<ul><li>Must follow HIPAA privacy policy guidelines.</li><li>Receives incoming and makes outgoing calls to schedule or reschedule appointments; handles phone calls, faxes, voice mail messages and emails in a professional and timely manner.</li><li>Obtain and/or verify patient demographic information to include address and phone number; update information as applicable; avoid duplicate patients.</li><li>Obtain and/or verify patient&rsquo;s insurance utilizing current Insurance Grid to ensure we are contracted with patient&rsquo;s insurance carrier. Verifies payment source is accurately entered with appropriate case built and attached (i.e.: liability, work comp, agency grants, employer, or legal).</li><li>If insurance is an HMO or requires an authorization (sometimes referred to as a &ldquo;referral&rdquo;)&mdash;confirm this is in place when applicable. Master/Verify/Update to ensure appropriate payment source is accurate and case attached if appropriate (i.e., Liability, work comp, agency grants, employer, VA, legal).</li><li>Mail questionnaires to patients or advise them to retrieve and complete questionnaire from their patient portal according to physician/provider protocol.</li><li>Notifies and reschedules bumped patients in a timely manner.</li></ul>
Billing and Payment Collection:<ul><li>Follows IDX Alert policy prior to scheduling appointment and appropriately documents appointment comments to reflect PFS collection amounts.</li><li>Follow NOI grid for self pay patients.</li><li>Advise patients to bring co-payment if applicable.</li></ul>
Requirements:

Required Education and Experience: All related education and experience must be within the last five (5) years. High School graduate or GED equivalent.
Preferred Education and Experience: Prefer understanding of medical, insurance, and legal terminology. Prefer 1+ years' customer service experience in related field. Prefer 1+ years&rsquo; experience in medical appointment scheduling. Prefer 1+ years&rsquo; experience in insurance verification. Prefer 1+ years&rsquo; experience in billing/payment processing.
Additional Eligibility qualifications: Must meet department standards for general abilities and typing tests; must have accurate keyboard skills. Must have knowledge of Windows-based computer applications. Must be detail oriented and able to access data from varied resources and programs. Must possess professional manner and appearance.</div>

GUEST EXPERIENCE NAVIGATOR - CALL CENTER - FULL TIME

<div>Description:

Summary/Objective: Dermatology technician performs a variety of clinical and/or administrative tasks to help a dermatologist run their office.
Essential Functions<ul><li>
Summons and prepares patient for office visit.</li><li>
Assists Provider or PA with medical office procedures.</li><li>
Administers medications, including injections, documents meds given or prescribed by ordering provider.</li><li>
Administers dermatology and pathology biopsy procedures.</li><li>
Assumes responsibility of maintaining current certification in CPR.</li><li>
Accepts responsibility for reading and referencing new policy &amp; procedures and newsletters.</li><li>
Adheres to nursing policy and procedure when documenting in patient&rsquo;s record.</li><li>
Attends support staff and department meetings to keep informed of employee issues and concerns as well as organizational updates.</li><li>
Maintains confidentiality of clinic materials.</li><li>
Provides and reinforces patient instruction and education as indicated.</li></ul>
Requirements:

Required Education and Experience: High school diploma or GED. Completion of an accredited Medical Assistant program or 1 year of Medical Assistant work experience within the last 2 years. Medical Assistant Certification must be obtained within 90 days of employment. Current BLS certification or to be completed within first 90 days of employment.
Preferred Education and Experience: Experience or training in a medical health care facility as a Medical Assistant
Additional Eligibility Qualifications: 1 Year experience in Dermatology.</div>

DERMATOLOGY TECHNICIAN - FULL TIME

<div>Description:

Summary/Objective: A Medical Scribe is essentially a personal assistant to the provider; performing documentation in the EHR, gathering information for the patient's visit, and partnering with the provider to deliver efficient patient care.
Essential Functions<ul><li>
Accompanies the physician into the patient room</li><li>
Document the history of the patient's chief complaint</li><li>
Document the Review-of-Systems (ROS) and physical examination</li><li>
Enter vital signs and keep track of lab vaues</li><li>
Look up pertinent past medical records</li><li>
Keep track of and enter the results of imaging studies</li><li>
Type progress notes and enter the patient's discharge plan</li><li>
Interprets and records information from physician accurately and in a timely manner while utilizing medical terminology and completing records per documentation guidelines/procedures within the EHR while facilitating smooth work flow with physician.</li><li>
Submits orders into computer as directed by physician.</li><li>
Performs any other duties as directed by physician or supervisor.\</li></ul>
Hospital based
Requirements:

Required Education and Experience: High school diploma or GED. 1 year experience working in an ambulatory care setting, must possess a working knowledge of medical terminology, abbreviations, and demonstrates computer proficiency.
Additional Eligibility Qualifications: Current BLS certification or to be completed within three months of employment. Must pass basic typing test.</div>

MEDICAL SCRIBE - PULMONARY - FULL TIME

<div>Description: THE IDEAL CANDIDATE NEED TO BE AN LPN OR A MEDICAL ASSISTANT
Summary/Objective: Perform a variety of clinical and/or administrative task to help a dermatologist run their office
Essential Functions<ul><li>Summons and prepares patient for office visit.</li><li>Assists Physician or PA with medical office procedures.</li><li>Administers medications, including injections, documents meds given or prescribed by ordering provider.</li><li>Administers dermatology and pathology biopsy procedures.</li><li>Assumes responsibility of maintaining current certification in CPR.</li><li>Accepts responsibility for reading and referencing new policy &amp; procedures and newsletters.</li><li>Adheres to nursing policy and procedure when documenting in patient&rsquo;s record.</li><li>Attends support staff and department meetings to keep informed of employee issues and concerns as well as organizational updates.</li><li>Maintains confidentiality of clinic materials.</li><li>Provides and reinforces patient instruction and education as indicated.</li></ul> 
Requirements:

LPN Specialist requirements are:
Required Education and Experience: Must be a graduate of an accredited school of Practical Nursing. Must possess active Florida license as a Licensed Practical Nurse.
Preferred Education and Experience: Experience or training in a medical health care facility as a Licensed Practical Nurse. 1 year experience in Dermatology.
Medical Assistant Specialist Requirements are:
Required Education and Experience: High school diploma or GED. Completion of an accredited Medical Assistant program or 1 year of Medical Assistant work experience within the last 2 years. Medical Assistant Certification must be obtained within 90 days of employment. Current BLS certification or to be completed within first 90 days of employment
Additional Qualification: 1 Year experience Dermatology.</div>

DERM LPN SPECIALIST OR DERM TECH - FULL TIME

<div>Description:

Summary/Objective: The aim of the role of a Hospitality Transporter is to offer a friendly, efficient and helpful service to patients who are non-ambulatory and all visitors to the Watson Clinic. To meet and greet visitors, offering assistance with locating a department and offering to accompany them as appropriate. To provide guidance on car parking arrangements and to give information regarding the location of services such as toilets, caf&eacute;, shops, etc. To assist with general inquiries and assist with wheelchair support as needed.
Essential Functions<ul><li>
Able to demonstrate good verbal communication skills with a range of people through a variety of methods.</li><li>
Excellent customer service skills which prioritise the needs of the individual.</li><li>
Able to work as part of a team and independently.</li><li>
Ability to give clear instructions and concise directions.</li><li>
Must demonstrate commitment to the role and be reliable and punctual.</li><li>
Ability in dealing with difficult situations</li><li>
Able to demonstrate a polite and friendly approach, offering a welcoming service to the public.</li><li>
Flexible approach to work schedules</li><li>
Ability to stand for long periods of time</li><li>
Ability to push wheelchairs/stretchers</li></ul>
Hours - 8:00 a.m. to 4:30 p.m
Requirements:

Required Education and Experience: High School diploma/GED equivalent. Valid Driver&rsquo;s License. CPR within 90 days of employment.
Preferred Education and Experience: Prior Hospitality/Healthcare experience.
Additional Eligibility Qualifications: Ability to pass Background Check, Ability to pass Drug Screening.</div>

HOSPITALITIY TRANSPORTER - FULL TIME

Join Watson Clinic and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.