Qureos Mentor

Waymo

<div><p>MOUNTAIN VIEW, CALIFORNIA, UNITED STATES</p>
<p>FULL-TIME</p>
<p>FINANCE, BUSINESS SYSTEMS, AND GLOBAL PLACES &amp; SERVICES</p>
<p>4233</p></div>
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</div><div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes.</p>
<p>
We are seeking a strategic and execution-oriented <b>Digital Engineering Program Lead</b> to drive end-to-end transformation across <b>Supply Chain and Operations</b>. This role will lead large-scale digital programs focused on automation, forecasting, planning, global partner integrations, inventory accuracy, logistics efficiency, and operational excellence.</p>
<p>
You will partner closely with Supply Chain, Operations, Finance, Digital Engineering, AI/ML, and cross-functional leaders to translate business needs into scalable systems, drive digital-first capabilities, and ensure successful program delivery from concept to production.</p>
<p><i>
This role is ideal for someone who thrives at the intersection of </i><b><i>technology, operations, and program delivery</i></b><i>&mdash;with strong leadership, stakeholder alignment, and execution discipline.</i></p>
<p><i>
In this hybrid role, you will report to Head of Portfolio Strategy</i></p>
<p><b>
You will:</b></p>
<p><b>
Program Leadership &amp; Delivery</b></p>
<ul>
<li>Lead the digital transformation for Supply Chain &amp; Operations (planning, logistics, manufacturing, service). Manage end-to-end program delivery: scoping, requirements, execution, and go-live. Define technical/functional plans, risks, and success metrics. Ensure solutions are scalable and align programs with corporate OKRs.</li>
</ul>
<p><b>Business Partnership &amp; Strategy</b></p>
<ul>
<li>Act as the liaison between Supply Chain/Operations and Digital Engineering. Translate operational needs into system requirements (forecasting, integrations, logistics). Shape digital capabilities for global scaling (automation, AI). Identify gaps for cost/accuracy/throughput optimization.</li>
</ul>
<p><b>Stakeholder Engagement &amp; Governance</b></p>
<ul>
<li>Manage cross-functional stakeholders (Finance, Legal, etc.). Run portfolio governance (intake, prioritization, status reviews, executive reporting). Drive alignment on outcomes, timelines, and budget. Present updates to senior leadership.</li>
</ul>
<p><b>System &amp; Capability Ownership</b></p>
<ul>
<li>Own system delivery for: forecasting, partner integrations, inventory, logistics visibility, supplier/vendor management, and work order/service operations. Improve data integrity and operational insights using AI, analytics, and automation.</li>
</ul>
<p><b>Budget &amp; Vendor Management</b></p>
<ul>
<li>Manage program budgets, forecasts, and financial tracking. Oversee vendor partners, SOWs, contracts, and performance, ensuring cost-efficient delivery.</li>
</ul>
<p><b>You have:</b></p>
<ul>
<li>8-10 years of experience in program/project management, digital engineering, or supply chain/operations technology roles.</li>
<li>Educational background - Bachelor of Computer Science or equivalent</li>
<li>Strong background in supply chain systems, ERP, planning platforms, integrations, logistics, or operations management.</li>
<li>Proven experience leading complex, cross-functional technical programs in a fast-growing or enterprise environment.</li>
<li>Excellent skills in road map planning, stakeholder management, risk mitigation, and executive communication.</li>
<li>Ability to convert operational pain points into digital solutions with clear business impact.</li>
<li>Familiarity with AI/ML, analytics, automation, and data-driven operations preferred.</li>
</ul>
<p><b>We prefer:</b></p>
<ul>
<li>Experience with digital transformation in global supply chains or operations networks.</li>
<li>Background in autonomous systems, manufacturing operations, hardware supply chain, or fleet operations is a plus.</li>
<li>Strong ability to balance strategy with execution.</li>
<li>Ability to thrive in ambiguity and fast-paced environments</li>
</ul><div><div>
<div><p>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.</p>
<p>
Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p>
</div>
<div>Salary Range</div>
<div>$168,000&mdash;$207,000 USD</div></div></div></div></div></div></div>

Digital Engineering Program Lead

<div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
Hardware Engineering is an innovative and collaborative group of electrical, mechanical, reliability, software and vehicle engineers. We design, build, and perfect the products which are the eyes and ears of Waymo's autonomous driving technology, and integrate those products into vehicle platforms. We're seeking curious and talented teammates to keep us moving in the right direction.
</p><p><i>This role follows a hybrid work schedule and reports to the Advanced Manufacturing Manager.</i></p>
<p><b>
You will:</b></p>
<ul>
<li>Define, develop, qualify, and scale-up PCB, PCBA, COB, and Packaging processes in collaboration with Contract Manufacturers (CM) to deliver manufacturing solutions for module assemblies, driving the complete manufacturing cycle (NPI, Supplier Bring-up and Transfer, High Volume Scaling and Sustaining), and ensuring sustaining of quality processes and compliance to Waymo&rsquo;s manufacturing standard.</li>
<li>Own and drive complex, high-impact projects to achieve build targets on schedule, leading continuous improvement efforts to optimize yield, throughput, reliability and quality.</li>
<li>Perform comprehensive DFM and DFA reviews for PCB layouts and stack-ups using Valor or other automation tools, proposing design optimizations in collaboration with design teams and tracking DFM issues from pilot to mass production, driving corrective actions.</li>
<li>Leverage your extensive understanding of tools, processes, and techniques to standardize an overall DFM and PFMEA framework for PCB/PCBAs, consolidating design rules for PCB vendors and/or technologies.</li>
<li>Be an expert in the manufacturing of various PCB technologies for highly-miniaturized sensor designs as well as high-performance compute systems, e.g. HDI, rigid-flex, ultra-low loss materials, high layer counts, heavy Cu / large PCBs.</li>
<li>Serve as the primary point of contact for fabrication and assembly houses, working with the CMs&rsquo; technical and manufacturing teams to bridge the gap between the factory and the US-based HW team, responding to engineering/technical queries (EQs/TQs), guiding vendor process qualification, coordinating builds, and driving feedback loops with internal design teams to continuously improve DFM guidelines.</li><br>
</ul>
<p><b>You have:</b></p>
<ul>
<li>A Bachelor's degree or equivalent in Electrical, Mechanical, or Manufacturing engineering.</li>
<li>10+ years of experience as a seasoned professional in PCB, PCBA, COB, and FATP manufacturing and packaging.</li>
<li>World class industry expertise in PCB fabrication, SMT processes, PCBA testing, and industrial standards, including metrology and failure analysis.</li>
<li>Proficiency with DFM tools to optimize PCB designs, e.g., Valor, Allegro, or other.</li>
<li>Skills in statistical data visualization and the creation of technical reports and standard operating procedures (SOPs).</li>
<li>Self-motivation and communication skills necessary to thrive and stay organized within fast-paced, dynamic environments.</li>
</ul>
<p><b>We prefer:</b></p>
<ul>
<li>Strong experience with sensor module assembly processes, test and packaging</li>
<li>Knowledge in Mechanical modeling (e.g. Solidworks, Catia) and statistical analysis software (eg. Jmp, Minitab)</li>
<li>Direct experience working with micro-assembly and packaging equipment</li>
</ul>
<p><b>Travel requirements</b>:</p>
<ul>
<li>Approximately 10% travel to Asia</li></ul><p></p><div><div><br>
<div>
<p>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.</p>
<p>
Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p>
</div>
<div>Salary Range</div>
<div>$210,000&mdash;$267,000 USD</div></div></div></div>

Staff PCBA DFM and Manufacturing Engineer

<div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
The Waymo Safety team works to promote and help to continuously improve the safety of Waymo&rsquo;s fully autonomous driving technology. Our experts develop safety goals and strategies, and conduct safety engineering analyses to ensure safety is being considered throughout the design and development of our vehicles. The team develops and promotes safety strategies and policies for autonomous vehicles for its work with regulatory authorities, lawmakers, law enforcement and public and non-profit organizations. Our Safety Team also helps advise on compliance with applicable environmental, health, and safety regulations.</p><br>
<p></p>
<p><b>
You will:</b></p>
<ul>
<li>Lead and execute end-to-end risk management, including issue intake, review, escalation, management and retirement for risks across the autonomous system.</li>
<li>Define and manage the program that governs risk management and escalation.</li>
<li>Drive the discovery and retirement of issues across teams, product lifecycle, and risk categories.</li>
<li>Oversee and optimize the program to ensure compliance with international standards (e.g., ISO 31000).</li>
<li>Serve as a core safety expert in risk assessments and technical discussions, ensuring assessments are accurate and escalations are appropriate.</li>
<li>Champion and promote a robust safety culture and the continuous improvement of the Waymo safety program across the engineering organization.</li></ul><br>
<p></p>
<p><b>
You have:</b></p>
<ul>
<li>MS or higher in Engineering, Physical Sciences, Computer Science, or an equivalent technical field.</li>
<li>10+ years of safety engineering experience, specializing in the end-to-end life-cycle of risk: identification, assessment, mitigation and acceptance of risk (ideally following ISO 31000).</li>
<li>Comprehensive understanding of safety critical system design, systems engineering, and the &ldquo;Verification and Validation&rdquo; process.</li>
<li>Strong backgrounds in quantitative risk and data analysis, with expertise leveraging qualitative risk assessments based on expert judgement.</li>
<li>Demonstrated technical project management skills with the ability to effectively manage multiple parallel, cross-functional safety-critical projects and teams.</li></ul><br>
<p></p>
<p><b>
We prefer:</b></p>
<ul>
<li>Expertise in delivering successful ASIL D certified products to market, including full safety case ownership from concept to production.</li>
<li>Extensive experience leading and performing complex safety analyses (HARA, FMEA, FTA, etc.) for autonomous or highly complex E/E systems.</li>
<li>Extensive knowledge of advanced safety standards beyond ISO 26262 that can be applied to AI components within autonomous systems (such as ISO 21448, SOTIF), as well as relevant quality/reliability standards and international regulatory requirements.</li>
<li>Success as a safety culture champion, influencing engineering culture, ensuring safety is a first-class citizen in every design discussion.</li>
<li>Proven leadership experience in working with external partners, suppliers, and regulatory bodies/auditors.</li>
<li>Advanced skills in data science and statistics with a focus on analyzing large data sets for quantitative risk reduction, safety insights, and performance assessment.</li></ul><p></p><div><div><br>
<div>
<p>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.</p>
<p>
Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p>
</div>
<div>Salary Range</div>
<div>$204,000&mdash;$259,000 USD</div></div></div></div>

Senior Safety Risk Manager

<div><p>MOUNTAIN VIEW, CALIFORNIA, UNITED STATES | SAN FRANCISCO, CALIFORNIA, UNITED STATES</p>
<p>FULL-TIME</p>
<p>SAFETY</p>
<p>4656</p></div>
<br><div></div><div><div><div><div><div><div>Add to favorites
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</div>
</div><div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
The Waymo Safety team works to promote and help to continuously improve the safety of Waymo&rsquo;s fully autonomous driving technology. Our experts develop safety goals and strategies, and conduct safety engineering analyses to ensure safety is being considered throughout the design and development of our vehicles. The team develops and promotes safety strategies and policies for autonomous vehicles for its work with regulatory authorities, lawmakers, law enforcement and public and non-profit organizations. Our Safety Team also helps advise on compliance with applicable environmental, health, and safety regulations.</p><br>
<p></p>
<p><b>
You will:</b></p>
<ul>
<li>Lead and execute end-to-end risk management, including issue intake, review, escalation, management and retirement for risks across the autonomous system.</li>
<li>Define and manage the program that governs risk management and escalation.</li>
<li>Drive the discovery and retirement of issues across teams, product lifecycle, and risk categories.</li>
<li>Oversee and optimize the program to ensure compliance with international standards (e.g., ISO 31000).</li>
<li>Serve as a core safety expert in risk assessments and technical discussions, ensuring assessments are accurate and escalations are appropriate.</li>
<li>Champion and promote a robust safety culture and the continuous improvement of the Waymo safety program across the engineering organization.</li></ul><br>
<p></p>
<p><b>
You have:</b></p>
<ul>
<li>MS or higher in Engineering, Physical Sciences, Computer Science, or an equivalent technical field.</li>
<li>10+ years of safety engineering experience, specializing in the end-to-end life-cycle of risk: identification, assessment, mitigation and acceptance of risk (ideally following ISO 31000).</li>
<li>Comprehensive understanding of safety critical system design, systems engineering, and the &ldquo;Verification and Validation&rdquo; process.</li>
<li>Strong backgrounds in quantitative risk and data analysis, with expertise leveraging qualitative risk assessments based on expert judgement.</li>
<li>Demonstrated technical project management skills with the ability to effectively manage multiple parallel, cross-functional safety-critical projects and teams.</li></ul><br>
<p></p>
<p><b>
We prefer:</b></p>
<ul>
<li>Expertise in delivering successful ASIL D certified products to market, including full safety case ownership from concept to production.</li>
<li>Extensive experience leading and performing complex safety analyses (HARA, FMEA, FTA, etc.) for autonomous or highly complex E/E systems.</li>
<li>Extensive knowledge of advanced safety standards beyond ISO 26262 that can be applied to AI components within autonomous systems (such as ISO 21448, SOTIF), as well as relevant quality/reliability standards and international regulatory requirements.</li>
<li>Success as a safety culture champion, influencing engineering culture, ensuring safety is a first-class citizen in every design discussion.</li>
<li>Proven leadership experience in working with external partners, suppliers, and regulatory bodies/auditors.</li>
<li>Advanced skills in data science and statistics with a focus on analyzing large data sets for quantitative risk reduction, safety insights, and performance assessment.</li></ul><p></p><div><div><br>
<div>
<p>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.</p>
<p>
Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p>
</div>
<div>Salary Range</div>
<div>$204,000&mdash;$259,000 USD</div></div></div></div></div></div></div>

<div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
As the <b>Head of Portfolio Strategy and Value realization</b> you will serve as a strategic engine for the DTS organization. This is a high-impact leadership role responsible for the governance, financial health, and execution excellence of our entire enterprise application ecosystem. You will bridge the gap between technical delivery and business value, ensuring that our investments in SaaS Applications (ServiceNow, Salesforce, SAP), BI, and Artificial Intelligence translate into measurable competitive advantages.</p>
<p><i>
You are not just a &quot;project tracker&quot;; you are a </i><b><i>playbook builder</i></b><i> and a </i><b><i>value architect</i></b><i> who ensures we spend our capital wisely, manage our partners rigorously, and deploy AI with purpose.</i></p>
<p><i>
In this hybrid role, As Head of Portfolio Strategy and Value realization you will be reporting to the Head of Global IT, AI and Digital Transformation.</i></p>
<h3 class="jobSectionHeader"><b>
You Will</b></h3>
<ul><li>Annual Strategic Planning: Architect and lead the annual strategic portfolio for the Digital Transformation team, spearheading the intake process and cross-functional prioritization with stakeholders.</li>
<li>Communicate the &quot;Story of Value&quot;: Regularly present to executive stakeholders on how IT spend translates into tangible business benefits and ROI.</li>
<li>AI Program Leadership: Lead the governance framework for AI programs to drive operational efficiency and move initiatives from experimental to production-grade.</li>
<li>Playbook Development: Define and institutionalize standardized playbooks for the project lifecycle, from intake to production, to enable organizational scaling and change management strategy.</li>
<li>Delivery Excellence: Oversee the global portfolio of projects across all functions to ensure on-time and on-budget delivery and implement Service realization framework clearly demonstrating the business value</li>
<li>Vendor &amp; Financial Management: Manage the lifecycle of SaaS vendors, leading high-stakes negotiations and owning the budget for the portfolio</li>
</ul>
<p><b>You have:</b></p>
<ul>
<li>15+ years of experience in IT Program Management, Portfolio Governance, or Business Technology, with at least 5 years in a senior leadership capacity.</li>
<li>Proven track record managing large-scale implementations of enterprise SaaS (Salesforce, ServiceNow, or Workday) and complex ERP migrations.</li>
<li>Significant experience leading AI/ML initiatives and BI programs, with an understanding of the data lifecycle.</li>
<li>Expert-level experience in budget management, TCO (Total Cost of Ownership) analysis, and vendor contract negotiation.</li>
<li>Elite stakeholder management skills; ability to distill complex technical updates into executive-level &quot;value stories.&quot;</li></ul><br>
<p></p>
<p><b>
We prefer:</b></p>
<ul>
<li>Candidates with Change management with large scale transformation</li>
<li>Managed Enterprise SAAS and AI knowledge and experience for Program management</li>
<li>Drive stakeholders buy ins and facilitate high stake prioritization</li>
</ul><div><div>
<div><p>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.</p>
<p>
Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p>
</div>
<div>Salary Range</div>
<div>$238,000&mdash;$302,000 USD</div></div></div></div>

Head of Portfolio Strategy and Value realization

<div><div><p>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</p></div><p>
Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.</p>
<p><i>
In this hybrid role, you will report to the Head of Support and Operations Intelligence</i></p><br>
<p></p>
<p><b>
You will:</b></p>
<ul>
<li><b>End to End Process Design: </b>Own the end-to-end support journey processes, from initial contact to resolution, focusing on most impactful workflows. Design, document, and maintain a standardized global library of processes (SOPs), workflows, and policies for all Rider Support channels, in line with the Rider Support vision and strategy. Serve as the subject matter expert on these processes to internal and external audiences.</li>
<li><b>Technical Skills</b>: Process mapping and demonstrated mastery of software like Lucidchart, Visio, Miro, or other process mapping tools.</li>
<li><b>Build and Execute Roadmap:</b> Develop and execute a roadmap for continuous improvement, targeting processes with greatest measured rider impact (touching process/policy, people, and technology). Collaborate with and gain buy-in from Rider Support Program Lead, Product/Engineering, QA, systems teams, and executive leadership.</li>
<li><b>Continuous improvement: </b>Analyze all inputs to process effectiveness and leverage these inputs to drive continuous positive change: Conduct regular audits and deep-dive analyses, analyze contact rate and changes over time, analyze rider success metrics like customer satisfaction (CSAT) and customer effort score (CES), assess output from retrospective and root cause analyses performed on operations events, and design additional methods for pulling effectiveness data. Use all these inputs and others to consistently improve our processes and policies.</li>
<li><b>Gap Analysis and Auditing: </b>Conduct regular audits and deep-dive analyses to identify process inefficiencies, policy ambiguity, and compliance risks, specifically measuring impact on Customer Effort Score (CES), Customer Satisfaction (CSAT), and operational cost.</li>
<li><b>Change Management:</b> Lead change and governance for all support operation changes, ensuring new processes are vetted, approved by stakeholders (Legal, Safety, Engineering, Training, Product, and more), and flawlessly implemented globally and at scale.</li></ul><br>
<p></p>
<p><b>
You have:</b></p>
<ul>
<li>8 years of experience in roles driving process optimization and design, particularly in high complexity businesses like autonomous vehicle logistics or support, transportation, commercial aviation, or logistics.</li>
<li>Bachelor's degree.</li>
<li>Demonstrate excellent problem-solving, critical thinking, and analytical skills with experience in applying in a complex business.</li>
<li>Strong verbal and written communication and interpersonal skills, with the ability to work with and influence cross-functional teams and external partners.</li>
<li>Ability to deal with multiple conflicting priorities and stakeholder issues while driving towards pragmatic decisions/actions.</li>
<li>Process mapping tool mastery.</li></ul><br>
<p></p>
<p><b>
We prefer:</b></p>
<ul>
<li>Degree in Industrial Engineering</li>
<li>Masters Degree in Business Administration</li>
<li>Six Sigma Certifications</li></ul><br>
<p></p>
<p><b>
Travel Requirement:</b></p>
<ul>
<li>20% travel required for partnership meetings.</li></ul><p></p><div><div><br>
<div>
<p>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.</p>
<p>
Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.</p>
</div>
<div>Salary Range</div>
<div>$159,000&mdash;$202,000 USD</div></div></div></div>

Global Process Manager, Waymo Support

Join Waymo and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Waymo

About Company

Digital Engineering Program Lead

Staff PCBA DFM and Manufacturing Engineer

Senior Safety Risk Manager

Senior Safety Risk Manager

Head of Portfolio Strategy and Value realization

Global Process Manager, Waymo Support