Qureos Mentor

WEBDOC Medical Complex Kahuta

Job Overview:Role: Key Account Manager at WEBDOCKey Responsibilities:<ul><li>Ensure customers have a positive experience with WEBDOC, leading to long-term engagement and increased usage of our services.</li><li>Develop and implement data-driven strategies to enhance customer satisfaction, focusing on areas like sales, or managing strategic partnership accounts etc.</li></ul>Impact of the Role:<ul><li>Strengthen our relationship with existing clients, reinforcing their choice to partner with WEBDOC.</li><li>Promote awareness and understanding of our products and services to drive adoption and usage.</li><li>Support strategic objectives and contribute to revenue retention and growth.</li></ul>Benefits:<ul><li>Opportunity for career growth within the company by enhancing client relationship skills, industry knowledge, and product knowledge.</li><li>Potential to advance within the Customer Success Team or shift towards a more product-focused role.</li><li>Development of skills that prepare you for future roles in relationship management, sales, or as a product specialist.</li></ul>Responsibilities:<ul><li>Work with Commerical Product, and Account teams to create and execute proactive client contact strategies.</li><li>Focus on continuous improvement to drive product adoption and usage growth.</li><li>Update and maintain detailed client profiles in Salesforce, including affiliations, locations, and business interests.</li><li>Educate clients on WEBDOC&rsquo;s capabilities to increase product usage.</li><li>Provide training on product functionalities, either on-site or virtually.</li><li>Continuously learn about our products and services, and how they can benefit our customers.</li><li>Understand client business trends and suggest solutions using our products.</li><li>Route client enhancement requests to the appropriate product teams.</li><li>Use internal sales tools to optimize client engagement.</li></ul>What We&rsquo;re Looking For:<ul><li>Positive, proactive attitude and ability to work well in teams.</li><li>Strong listening skills and ability to clearly articulate ideas and information.</li><li>Proven track record of maintaining strong relationships with senior clients, addressing their needs, and ensuring high satisfaction.</li><li>Goal-oriented with the ability to organize, multi-task, and prioritize in a fast-paced environment.</li><li>Experience in consultative sales or a client-facing role (such as inside sales, prospecting, sales support, customer support) and in handling challenging situations.</li></ul>Qualifications:<ul><li>Bachelor's/Master&rsquo;s degree or MBA.</li><li>Strong skills in MS Office (Word, Excel, PowerPoint).</li><li>1-3 years of work experience (preferred: 2 years in sales/account management).</li><li>Familiarity with CRM systems (like Salesforce) or research platforms is a plus.</li></ul>Job Location: WEBDOC Head Office, Bahria Town Phase 7, RawalpindiResidents of DHA/Bahria/surrounding areas will be preferred.Job Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute or relocate to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>Key Accounts: 2 years (Required)</li></ul>Work Location: In person

Key Account Manager

Job Overview:Role: Customer Success ManagerKey Responsibilities:<ul><li>Ensure partners/customers have a positive experience with WEBDOC, leading to long-term engagement and increased usage of our services.</li><li>Develop and implement data-driven strategies to enhance customer satisfaction, focusing on areas like sales, or managing strategic partnership accounts etc.</li></ul>Impact of the Role:<ul><li>Strengthen our relationship with existing clients, reinforcing their choice to partner with WEBDOC.</li><li>Promote awareness and understanding of our products and services to drive adoption and usage.</li><li>Support strategic objectives and contribute to revenue retention and growth.</li></ul>Benefits:<ul><li>Opportunity for career growth within the company by enhancing client relationship skills, industry knowledge, and product knowledge.</li><li>Potential to advance within the Customer Success Team or shift towards a more product-focused role.</li><li>Development of skills that prepare you for future roles in relationship management, sales, or as a product specialist.</li></ul>Responsibilities:<ul><li>Work with Commerical Product, and Account teams to create and execute proactive client contact strategies.</li><li>Focus on continuous improvement to drive product adoption and usage growth.</li><li>Update and maintain detailed client profiles in Salesforce, including affiliations, locations, and business interests.</li><li>Educate clients on WEBDOC&rsquo;s capabilities to increase product usage.</li><li>Provide training on product functionalities, either on-site or virtually.</li><li>Continuously learn about our products and services, and how they can benefit our customers.</li><li>Understand client business trends and suggest solutions using our products.</li><li>Route client enhancement requests to the appropriate product teams.</li><li>Use internal sales tools to optimize client engagement.</li></ul>What We&rsquo;re Looking For:<ul><li>Positive, proactive attitude and ability to work well in teams.</li><li>Strong listening skills and ability to clearly articulate ideas and information.</li><li>Proven track record of maintaining strong relationships with senior clients, addressing their needs, and ensuring high satisfaction.</li><li>Goal-oriented with the ability to organize, multi-task, and prioritize in a fast-paced environment.</li><li>Experience in consultative sales or a client-facing role (such as inside sales, prospecting, sales support, customer support) and in handling challenging situations.</li></ul>Basic Qualifications:<ul><li>Master&rsquo;s degree or MBA.</li><li>Strong skills in MS Office (Word, Excel, PowerPoint).</li><li>1-3 years of work experience (preferred: 2 years in sales/account management).</li><li>Familiarity with CRM systems (like Salesforce) or research platforms is a plus.</li></ul>Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadResidents of DHA/Bahria/surrounding areas will be preferred.Job Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Key Accounts: 2 years (Required)</li><li>Customer Success: 2 years (Required)</li></ul>Work Location: In person

Customer Success Manager

Join WEBDOC Medical Complex Kahuta and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

WEBDOC Medical Complex Kahuta

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Key Account Manager

Customer Success Manager