Qureos Mentor

Wendy's

<div>Position Overview
The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Responsible for overall restaurant effectiveness, quality and customer service. As needed, you may be assigned other managerial and supervisory responsibilities, including performing as the Ops Leader. 
Key Responsibilities<ul><li>
Train, monitor, and reinforce food safety procedures to crew members</li><li>
Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close</li><li>
Perform walk-thru to ensure restaurant is ready to open/close and/or rush-ready</li><li>
Work with Restaurant Management team to train, develop and communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention</li><li>
Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to &quot;Delight Every Customer&quot;</li><li>
Work with Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees</li><li>
Help execute appropriate shift-specific procedures according to DOP. Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.</li><li>
Follow up and ensure resolution of VOC issues as needed</li><li>
Onboard new hires in Workday</li></ul> 
Qualifications<ul><li>
High School Diploma, GED or equivalent preferred</li><li>
Must be at least 18 years of age</li><li>
6 months or more of restaurant, retail, customer service focused, or equivalent experience</li><li>
Available for full time and close/ shifts</li><li>
Certification for Open/Close Shift Manager</li><li>
Ability to multi-task while maintaining composure and be able to give and take direction, work well in a team environment and have a strong service focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues</li><li>
Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements. Must be able to stand for prolonged periods of time</li><li>
Position requires the use of a headset. Frequent lifting and carrying (at times up to 50 lbs.), reaching, pushing, pulling, bending, kneeling and stooping is involved</li><li>
Must be available to report for work promptly and regularly, as well as work all day parts and days of the week. May be required to transfer from one location to another and must have the ability to travel to other restaurants, Area office, etc., as business needs dictate</li><li>
Must have or be willing to obtain ServSafe certification by end of training</li></ul></div>

Shift Manager - Late Night/Closing Shift

<div><div>Families come in all shapes and sizes and that&rsquo;s exactly what we have in our Wendy&rsquo;s family. Our culture comes from key principals from our founder, Dave Thomas. These include honesty and integrity, treating everyone with respect, being nice and giving back to our employees and community. General Managers are key to delighting every customer and ensuring we deliver high quality food in a fast, friendly and clean environment. Working directly with the District Manager, General Managers are the restaurants first in command. This includes managing the daily operations, team building, coaching, and developing. 
We offer our General Manager the opportunity to grow and develop to their personal level.
Some of our highlighted benefits are:
<ul><li>Bonus plan.</li><li>Paid time off!</li><li>Career growth, you are our future!</li><li>Employee referral Program.</li><li>Medical, Dental, Vision (eligible the first day of the following month after 60 days of employment)</li><li>401K plan with company match and even pet insurance.</li></ul> 
Key responsibilities<ul><li> 
Interview, hire, train and orientate a team.</li><li>Oversee and enforce proper standards and procedures.</li><li>Maintain excellent customer satisfaction.</li><li>Inventory counting and recording.</li><li>Cash Management.</li><li>Create schedules for their stores.</li><li>Opening, closing, and additional administrative duties.</li><li>Ensure proper food handing and preparation.</li></ul> 
General Managers establish and communicate a vision for their team. They create a fun, inviting and safe environment where everyone is treated fairly and with respect. Our General Managers operate the business with a high level of honesty and integrity and are always seeking to improve themselves, their team and the business. 
 
<ul><li>Minimum of 1-year restaurant management experience.</li><li>QSR or Fast-casual experience, preferred but not required.</li><li>Ability to work both independently and as a member of a team.</li><li>Desire to learn and willingness to accept feedback.</li><li>Must have a great personality, a desire to serve guests, and enjoy working as part of a team, and be upbeat
</li></ul>and engaging.<ul><li>Strong interpersonal, verbal and written communication skills.</li></ul> 
Physical Requirements:<ul><li> 
Ability to bend, knee and lift (25 - 50 pounds)
</li><li>Mobility (i.e.: bending, reaching, wiping, and carrying)</li><li>All positions require long periods of standing, that includes evenings and weekends.</li></ul> 
If you like working with people in a fun, fast-paced team environment, Wendy's is the place for you! 
We are always looking for great talent. There is no fixed deadline to apply for this position.</div>
INDMANAGE</div>

General Manager

Join Wendy's and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Wendy's

ABOUT_COMPANY

Shift Manager - Late Night/Closing Shift

General Manager