Qureos Mentor

Williams-Sonoma, Inc.

Williams-Sonoma, Inc. is a retail company that specializes in home furnishings and kitchenware. It operates several well-known brands including Pottery Barn, West Elm, and Rejuvenation, offering a wide range of products for home decor and improvement. The company is committed to sustainability and provides various career opportunities across its brands.

About Williams-Sonoma DC - Litchfield Park, AZ
<br><br>
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
<br><br>
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
<br><br>
Williams-Sonoma, Inc Supply Chain Overview
<br><br>
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
<br><br>
<ul>
<li>Over 4,000 Full-Time Associates across the Supply Chain</li>
<li>14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:</li>
<li>Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.</li>
<li>Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi</li>
<li>Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture</li>
<li>Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN</li>
<li>700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey</li>
</ul>
This Inventory Control Lead will support Operations Manager/General Operations Manager with leading, guiding and directing a group of associates while ensuring that daily departmental goals are met through the Williams-Sonoma objectives in Safety, Service, Quality and Cost in the assigned department.
<br><br>
The Inventory Control Lead position is located in Litchfield Park, AZ.
<br><br>
You'll be excited about this opportunity because you will....
<br><br>
<ul>
<li>Share business information through floor presence </li>
<li>Work well with other department Leads/Operations Managers in assisting and trading resources when necessary</li>
<li>Suggest improvements to current techniques</li>
<li>Train and direct a team of associates to achieve departmental production goals in order to provide customers with the ultimate delivery experience</li>
<li>Control the workflow on the floor to include prioritizing team goals to ensure that deadlines are met</li>
<li>Track productivity, research and resolve issues, provide feedback on productivity and quality related performance</li>
<li>Promote safety awareness and cultivate the safety culture throughout the company</li>
</ul>
Check out some of the required qualifications we are looking for in amazing candidates….
<br><br>
<ul>
<li>High School Diploma or Equivalent</li>
<li>At least 1 year in a leadership role</li>
<li>Highly proficient with Microsoft Office Suite, especially Excel</li>
<li>Excellent verbal and written communication skills</li>
<li>Able to multi-task and be extremely detailed on all written and verbal communications/documentations</li>
<li>Must be able to perform basic math skills (addition and subtraction)</li>
<li>Able to take initiative and work with minimal direction</li>
<li>Have excellent attendance and willingness to be part of a team</li>
<li>Available to work overtime and flexible schedules</li>
<li>Available to work in various departments and buildings as needed</li>
<li>Perform other warehouse duties as assigned</li>
</ul>
We prefer some of these qualities as well….
<br><br>
<ul>
<li>At least 2 years of work experience in high volume distribution or manufacturing</li>
<li>Experience with Warehouse Management Systems</li>
</ul>
Review these physical requirements, as they play a major part in this role….
<br><br>
<ul>
<li>Able to bend, reach, squat, and climb stairs/ladders</li>
<li>Ability to climb stairs and/or walk 100% of the day</li>
<li>Ability to lift up to 70 pounds</li>
</ul>
Our company benefits are second to none in the industry….
<br><br>
<ul>
<li>Generous discount on all Williams-Sonoma, Inc. brand products</li>
<li>401(k) plan and other investment opportunities</li>
<li>Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)</li>
<li>Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance</li>
<li>For more information on our benefits offerings, please visit MyWSIBenefits.com</li>
<li>To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)</li>
</ul>
EOE

Inventory Control Lead

<div><div><b>Williams-Sonoma, Inc Supply Chain Overview:</b></div><div>
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.</div><ul><li>
Over 4,000 Full-Time Associates across the Supply Chain</li><li><div>
14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:</div><ul><li>
Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.</li></ul></li><li><div>
Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi.</div><ul><li>
Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture,</li></ul></li><li>
Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN.</li><li>
700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey.</li></ul><div></div><div><br>
This position is responsible for supporting our distribution centers through transportation planning for our furniture and inbound networks. This position requires excellent multi-tasking and organizational skills as well as a proactive attitude.</div><div></div><div><br>
The <b>Transportation Coordinator </b>position is located in <b>Memphis, TN.</b></div><div></div><div><b><br>
You'll be excited about this opportunity because you will....</b></div><ul><li>
Ability to follow a load plan and assign carriers per a routing guide.</li><li>
Time management across emails, load planning, metrics updating and communication with carriers, DCs and hubs.</li><li>
Track loads from pickup to delivery.</li><li>
Maintain trailer pools for carriers and DCs.</li><li>
Troubleshoot and diagnose in transit issues for all loads from DC.</li><li>
Answer emails in a timely manner and be able to organize solutions based on urgency of emails.</li><li>
Active participation in conference calls with WSI corporate partners, freight carriers, warehouses, final mile hubs &amp; stores.</li><li>
Extract data to create reports and distribute to both internal and external business partners.</li><li>
Ability to operate and change between multiple DCs as need and work from multiple interfaces.</li></ul><div></div><div><b><br>
Check out some of the required qualifications we are looking for in amazing candidates&hellip;.</b></div><ul><li>
High School Diploma or Equivalent.</li><li>
At least 1 year of experience in logistics or supply chain industry.</li><li>
At least 1 year of proficient experience in MS Excel and Outlook.</li><li>
Excellent verbal and written communication skills, including telephone etiquette.</li><li>
Possess the ability to work well with others and support team goals.</li><li>
Maintain flexibility and accept other duties as assigned while conducting business in a professional manner at all times.</li><li>
Ability to work extended hours when necessary.</li></ul><div></div><div><b><br>
We prefer some of these qualities as well&hellip;.</b></div><ul><li>
Associates degree in related field.</li><li>
Basic knowledge of TMS and Yardview.</li><li>
Proficiency in Microsoft Office.</li></ul><div></div><div><b><br>
Review these physical requirements, as they play a major part in this role&hellip;.</b></div><ul><li>
Must be able to walk, stand, bend, and climb stairs/ladder.</li><li>
Able to sit for long period of time.</li><li>
Able to use computer for an extended period of time.</li><li>
Repetitive movement with hand and fingers to operate a computer, phone, and keyboard.</li></ul><div></div><div><b><br>
Our company benefits are second to none in the industry&hellip;.</b></div><ul><li>
Generous discount on all Williams-Sonoma, Inc. brand products.</li><li>
401(k) plan and other investment opportunities.</li><li>
Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance.</li><li>
For more information on our benefits offerings, please visit <b>MyWSIBenefits.com.</b></li><li>
To learn more about our Supply Chain culture and regional associate events, please visit: <b>https://shorturl.at/R3OAX</b> <i>(Login credentials may be required).</i></li></ul><div></div><div><b><br>
EOE</b></div><br>
<b>
About Williams-Sonoma Inc.:</b><p><br>
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams&rsquo; single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams &ndash; Sonoma. Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery &ndash; and are looking for a job with a strong opportunity for gaining new skills and for advancement &ndash; our Supply Chain Organization could be just the place for you.</p></div>

Transportation Coordinator

<div><p><b>About the Pottery Barn Creative Team
</b></p><p>At Pottery Barn, creativity is at the heart of how we inspire customers to create homes they love. Every season, our Creative team develops immersive stories, compelling campaigns and elevated brand experiences that come to life across digital, retail, catalog, social, packaging and emerging channels.
</p><p>The Vice President, Creative Design &amp; Brand Storytelling is responsible for shaping how the Pottery Barn brand is expressed across every customer touchpoint. This leader oversees the brand's design language, graphic systems, copy and storytelling, ensuring every experience reflects the warmth, authenticity and timeless design that define Pottery Barn.
</p><p>Reporting to the Senior Vice President, Creative, this role partners closely with the Vice President of Photography to create a unified seasonal vision&mdash;from early concept development through final execution. Together, these leaders establish the creative direction for the brand: one leading visual imagery and photography, the other leading design, narrative and brand expression.
</p><p><b>Overview
</b></p><p>The Vice President of Creative Design &amp; Brand Storytelling leads the creative strategy and execution for all graphic design, brand design systems, copywriting and customer-facing storytelling across Pottery Barn.
</p><p>This executive will oversee the teams responsible for:
</p><ul><li>Brand Design
</li></ul><ul><li>Graphic Design
</li></ul><ul><li>Site Design (UX/UI Creative)
</li></ul><ul><li>Catalog Design
</li></ul><ul><li>Packaging Design
</li></ul><ul><li>Organic Social &amp; Paid Ad Design
</li></ul><ul><li>Copywriting
</li></ul><p>They will establish and evolve Pottery Barn's visual identity while ensuring consistency across retail stores, ecommerce, catalogs, email, social media, paid media, packaging and future customer experiences.
</p><p>This leader combines exceptional design sensibility with strategic thinking and editorial storytelling to create work that is emotionally engaging, commercially effective and unmistakably Pottery Barn.
</p><p><b>Creative Leadership
</b></p><ul><li>Establish the graphic design vision for the Pottery Barn brand across every customer touchpoint.
</li></ul><ul><li>Champion a cohesive design language that evolves the brand while protecting its heritage and distinctive aesthetic.
</li></ul><ul><li>Lead the development of seasonal creative concepts, campaign systems and design frameworks that unify marketing across channels.
</li></ul><ul><li>Partner with the Vice President of Photography to build fully integrated creative concepts from initial ideation through final execution.
</li></ul><ul><li>Guide the development of compelling editorial storytelling that connects customers emotionally with the brand.
</li></ul><ul><li>Ensure all design, typography, layout, illustration, motion graphics and copy reflect a premium and consistent brand experience.
</li></ul><ul><li>Inspire innovative thinking while maintaining the timeless qualities that define Pottery Barn.
</li></ul><p><b>Brand Design &amp; Creative Excellence
</b></p><ul><li>Serve as the steward of Pottery Barn's visual identity and brand standards.
</li></ul><ul><li>Develop scalable design systems that create consistency across digital, print, retail and packaging.
</li></ul><ul><li>Lead ongoing evolution of brand guidelines and creative standards.
</li></ul><ul><li>Maintain excellence in typography, layout, hierarchy, color, iconography and overall graphic execution.
</li></ul><ul><li>Review and approve creative work across all channels, ensuring exceptional quality and consistency.
</li></ul><p><b>Storytelling &amp; Copy Leadership
</b></p><ul><li>Lead the creative direction for all customer-facing copy and editorial storytelling.
</li></ul><ul><li>Ensure every headline, campaign message and product narrative reflects Pottery Barn's brand voice.
</li></ul><ul><li>Partner with Marketing and Merchandising to create seasonal storytelling that inspires customers while supporting business priorities.
</li></ul><ul><li>Elevate copy as an integral component of the creative process, ensuring words and design work seamlessly together.
</li></ul><p><b>Omnichannel Design Leadership
</b></p><p><b>Oversee creative design across:
</b></p><ul><li>Ecommerce experience
</li></ul><ul><li>Homepage and landing pages
</li></ul><ul><li>Digital campaigns
</li></ul><ul><li>Catalog design
</li></ul><ul><li>Packaging
</li></ul><ul><li>Email
</li></ul><ul><li>Social creative
</li></ul><ul><li>Paid media
</li></ul><ul><li>Emerging digital experiences
</li></ul><ul><li>Retail graphics &amp; Store signage (partner with Retail Visual Team to ensure standards are followed, adjust as needed)
</li></ul><p><b>Innovation &amp; Brand Evolution
</b></p><ul><li>Stay ahead of design, editorial and consumer trends while maintaining Pottery Barn's authentic point of view.
</li></ul><ul><li>Explore new creative technologies, design tools and storytelling formats.
</li></ul><ul><li>Champion customer-centric thinking through design innovation.
</li></ul><ul><li>Identify opportunities to elevate brand perception and cultural relevance.
</li></ul><p>Cross Functional Leadership
</p><p><b>Partner closely with:
</b></p><ul><li>Photography
</li></ul><ul><li>Brand Marketing
</li></ul><ul><li>Merchandising
</li></ul><ul><li>Product Design
</li></ul><ul><li>Ecommerce
</li></ul><ul><li>Retail Marketing
</li></ul><ul><li>Creative Operations
</li></ul><ul><li>Production
</li></ul><ul><li>Social Media
</li></ul><ul><li>Packaging Development
</li></ul><p>Build strong collaborative relationships that encourage creative partnership while maintaining clear ownership and accountability.
</p><p><b>Team Leadership
</b></p><ul><li>Lead and inspire a high-performing multidisciplinary creative organization.
</li></ul><ul><li>Recruit, mentor and develop exceptional design and copy talent.
</li></ul><ul><li>Foster a collaborative environment built on curiosity, accountability and creative excellence.
</li></ul><ul><li>Establish clear priorities, workflows and creative processes that enable teams to produce outstanding work efficiently.
</li></ul><p><b>Strategic Leadership
</b></p><ul><li>Contribute as a key member of the Creative Leadership Team.
</li></ul><ul><li>Present seasonal creative strategies and concepts to executive leadership.
</li></ul><ul><li>Balance creative excellence with business objectives, timelines and budgets.
</li></ul><ul><li>Help shape the future evolution of the Pottery Barn brand.
</li></ul><p><b>We're Excited About You Because...
</b></p><ul><li>12+ years of progressive creative leadership experience within retail, lifestyle, home furnishings or agency environments.
</li></ul><ul><li>Proven experience leading multidisciplinary creative teams including graphic design and copywriting.
</li></ul><ul><li>Exceptional portfolio demonstrating world-class brand building across multiple channels.
</li></ul><ul><li>Strong understanding of omnichannel customer experiences across print, digital, retail and packaging.
</li></ul><ul><li>Expertise in typography, editorial design, brand identity systems and visual storytelling.
</li></ul><ul><li>Demonstrated ability to build iconic brands through thoughtful design and compelling narrative.
</li></ul><ul><li>Outstanding leadership, communication and presentation skills.
</li></ul><ul><li>Experience collaborating with photography, marketing and product organizations.
</li></ul><ul><li>Passion for interiors, architecture, design and the home.
</li></ul><ul><li>Proficiency with Adobe Creative Suite, Figma, Keynote, Airtable and emerging creative technologies.
</li></ul><ul><li>Ability to thrive in a fast-paced, highly collaborative environment<br>
</li></ul><p></p><div><p><b>Our Culture &amp; Values</b><br>
<br>
We believe that taking care of our people is vital to our success, and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.<br>
<br>
<br>
<b>People First</b><br>
<br>
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:<br>
<br>
<br>
<b>Benefits</b><br>
<br>
- A generous discount on all WSI brands<br>
<br>
- A 401(k) plan and other investment opportunities<br>
<br>
- Paid vacations, holidays, and time off to volunteer<br>
<br>
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits<br>
<br>
- Tax-free commuter benefits<br>
<br>
- A wellness program that supports your physical, financial and emotional health<br>
<br>
<br>
<b>Continued Learning</b><br>
<br>
- In-person and online learning opportunities through WSI University<br>
<br>
- Cross-brand and cross-function career opportunities<br>
<br>
- Resources for self-development<br>
<br>
- Advisor (Mentor) program<br>
<br>
- Career development workshops, learning programs, and speaker series<br>
<br>
<br>
<br>
WSI will not now or in the future commence an immigration case or &quot;sponsor&quot; an individual for this position (for example, H-1B or other employment-based immigration).
</p></div><div><p>This role is not eligible for relocation assistance.
</p></div><div><p>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</p></div></div><p></p>
<br><div><div><div><div><div>Our Company
<br>
<br>
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark &amp; Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.</div></div></div></div></div>

Vice President, Creative Design and Brand Storytelling

<div><div><b>About the Team
</b></div><p>The Security Compliance Team is responsible for Williams-Sonoma, Inc.&rsquo;s enterprise security compliance, third-party risk, and cybersecurity risk management programs. The team is comprised of subject matter experts who partner with the business to deliver compliance solutions in a dynamic environment.<br>
</p><p></p><p>Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark and Graham and GreenRow. We're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.<br>
</p><p></p><p><b>About the Role
</b></p><p>The Manager, Security Compliance leads the team and is responsible for setting strategy, establishing standards, and ensuring effective execution across the Security Compliance function.
</p><p>Reporting to the CISO, this leader manages a team of security compliance professionals and contractors, with accountability for program outcomes, team performance, and enterprise risk visibility. The role partners closely with Technology, Legal, Internal Audit, and business stakeholders to ensure a scalable, risk-aligned control environment.
</p><p>This position plays a critical role in maintaining audit readiness, strengthening the company&rsquo;s control framework, and providing clear, actionable insight into compliance posture, risks, and remediation progress to executive leadership and the Board.<br>
</p><p></p><p><b>Responsibilities
</b></p><ul><li><div>Lead and evolve the Security Compliance function, managing a high-performing team and driving consistent, high-quality execution across all program areas
</div></li><li><div>Own and govern the enterprise security compliance and control framework, ensuring alignment with regulatory requirements and industry standards (PCI DSS, NIST, GDPR, CPRA, SOX) and driving continuous improvement
</div></li><li><div>Oversee key compliance programs, including PCI, SOX, and privacy, ensuring audit readiness, effective control operation, and successful assessments
</div></li><li><div>Lead the Third-Party Risk Management program, establishing scalable, risk-based processes for vendor assessment, monitoring, and governance, and providing clear visibility into third-party risk exposure
</div></li><li><div>Drive the enterprise cybersecurity risk management program, ensuring risks are identified, prioritized, and remediated with clear accountability and executive visibility
</div></li><li><div>Partner cross-functionally with Technology, Legal, Internal Audit, and business teams to embed security and compliance into operations and decision-making
</div></li><li><div>Own audit and regulatory engagement, serving as the primary liaison with Internal Audit and ensuring efficient, well-coordinated audit execution
</div></li><li><div>Provide clear, actionable reporting to executive leadership and the Board, translating complex risk and compliance topics into meaningful insights
</div></li><li><div>Shape and mature the security awareness program, measurably improving human risk outcomes and strengthening the company&rsquo;s overall security posture
</div></li><li><div>Success in this role is defined by the effectiveness of the control environment, clarity of risk visibility, and the organization&rsquo;s ability to sustain audit readiness and compliance at scale<br>
</div></li></ul><div></div><p><b>Criteria
</b></p><ul><li><div>You have minimum of 6 + years of related experiences (information security, risk, or compliance), including people management experience driving results, creating solutions and achieving as one team
</div></li><li><div>Bachelor's degree in Risk Management, or related fields, or equivalent work experience
</div></li><li><div>You have deep expertise in SOX, privacy regulations, and third-party risk management, and strong working knowledge of PCI DSS
</div></li><li><div>You have strong decision-making, conflict resolution skills and experience leading teams and scaling enterprise compliance and risk programs
</div></li><li><div>You are effective at driving accountability across both direct reports and cross-functional stakeholders
</div></li><li><div>You are comfortable engaging with executive leadership and board-level audiences
</div></li><li><div>You can translate complex regulatory requirements into practical, business-aligned control strategies
</div></li><li><div>You bring a strong risk-based mindset, balancing compliance obligations with operational effectiveness
</div></li><li><div>Relevant certifications such as CISSP, CISM, CISA, CRISC, or PCI ISA/QSA are preferred
</div></li><li><p>This role requires being onsite in the Rocklin, CA office, Monday through Thursday and Friday as optional in the office
</p></li><li><p>You have the following technical competencies:
</p><ul><li><div>Deep understanding of security and compliance frameworks (PCI DSS, NIST, ISO 27001, SOX)
</div></li><li><div>Experience with third-party risk management methodologies and tools
</div></li><li><div>Experience with GRC platforms and compliance automation
</div></li><li><div>Strong risk assessment and control evaluation knowledge
</div></li><li><div>Excellent written and verbal communication skills
</div></li><li><div>Strong program leadership and prioritization capabilities
</div></li><li><div>Experience working within the retail sector<br>
</div></li></ul></li></ul><p></p><p>Our Culture &amp; Values
</p><p>We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.<br>
</p><p></p><p>People First
</p><p>Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:<br>
<br>
<br>
</p><p>Benefits
</p><ul><li><div>A generous discount on all WSI brands
</div></li><li><div>A 401(k) plan and other investment opportunities
</div></li><li><div>Paid vacations, holidays, and time off to volunteer
</div></li><li><div>Health benefits, dental and vision insurance, including same-sex domestic partner benefits
</div></li><li><div>Tax-free commuter benefits
</div></li><li><div>A wellness program that supports your physical, financial and emotional health<br>
</div></li></ul><p></p><p>Continued Learning
</p><ul><li><div>In-person and online learning opportunities through WSI University
</div></li><li><div>Cross-brand and cross-function career opportunities
</div></li><li><div>Resources for self-development
</div></li><li><div>Advisor (Mentor) program
</div></li><li><div>Career development workshops, learning programs, and speaker series<br>
</div></li></ul><p></p><p><i>WSI will not now or in the future commence an immigration case or &quot;sponsor&quot; an individual for this position (for example, H-1B or other employment-based immigration).<br>
</i></p><p></p><p><i>This role is not eligible for relocation assistance.<br>
</i></p><p></p><p><i>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.<br>
</i></p><p></p><p><i>The expected starting pay range for this position is $150,000 - $180,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.<br>
</i></p><p></p><p>#LI-JC1</p></div>
<br><div><div><div><div><div>Our Company
<br>
<br>
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark &amp; Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.</div></div></div></div></div>

Manager Technology, Security Compliance

Williams-Sonoma Inc.
<br><br>
Customer Service Representatives
<br>Part Time availability
<br>Now accepting applications until July 30, 2026
<br>Accepting applications from these states only - AZ, GA, FL, AR, NC, AL, CT, TX, WI, VA, MD, TN, OH, OK, UT, ID, KS
<br><br>
Why Join Us?
<br><br>
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
<br><br>
<b>If you’re someone who:</b><br>
<ul>
<li>Brings positive energy</li>
<li>Solves problems with confidence</li>
<li>Loves great products and even better discounts</li>
</ul>
…then you’ll feel right at home here!
<br><br>
<b>Your Day to Day (Essential Functions):</b><br>
✅ Customer-Focused Support
<br><br>
<ul>
<li>Serve as the first point of contact for customer inquiries via phone</li>
<li>Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.</li>
<li>Handle escalations with professionalism, ensuring a smooth resolution process.</li>
</ul>
✅ Problem-Solving & Ownership
<br><br>
<ul>
<li>Apply critical thinking to troubleshoot issues and offer appropriate solutions.</li>
<li>Approve adjustments, returns, or other resolutions within established guidelines.</li>
<li>Follow up with customers to ensure complete satisfaction and issue solutions.</li>
</ul>
✅ Service with Integrity
<br><br>
<ul>
<li>Uphold company values by providing honest, ethical, and transparent support.</li>
<li>Maintain confidentiality of customer data and company policies.</li>
<li>Stay informed about product updates, policies, and procedures to provide accurate information.</li>
</ul>
✅ Collaboration & Continuous Growth
<br><br>
<ul>
<li>Work closely with team members and leadership to improve service processes.</li>
<li>Participate in ongoing training to enhance skills and stay ahead in customer service excellence.</li>
<li>Provide feedback to improve company policies and customer experience strategies.</li>
</ul>
<b>What We Offer:</b><br>
✨ Competitive pay starting at $15.00/hr
<br>✨ Recognition based incentives and bonuses
<br>✨ PTO, Vacation, and Sick Pay benefits
<br>✨ Employee discounts and perks (up to 40% off most products and brands)
<br><br>
<b>What We’re Looking For:</b><br>
✨ 1+ years of customer service experience (retail, call center, or hospitality preferred)
<br>✨ Strong communication skills - Ability to de-escalate and resolve issues professionally
<br>✨ Problem-solving mindset - You think fast and adapt quickly
<br>✨ Integrity and reliability - You do the right thing, even when no one is watching
<br>✨ Comfortable working in a fast-paced environment with performance goals
<br>✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently
<br><br>
<b>Technology requirements:</b><br>
In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
<br><br>
<b>Devices not acceptable:</b><br>
Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
<br><br>
<b>Operating Systems:</b><br>
✨ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
<br>✨ Mac IOS 13 or newer
<br><br>
What if I have an Education or Enterprise edition of Windows?
<br><br>
Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
<br><br>
What if I am using a Windows Insider version of Windows?
<br><br>
Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
<br><br>
What if I am using an older version of Windows?
<br><br>
We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
<br><br>
What kind of software do I need?
<br><br>
A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated.
<br><br>
What antivirus protection do I need?
<br><br>
You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers.
<br><br>
<b>Web Browser:</b><br>
Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome.
<br><br>
<b>Random Access Memory (RAM):</b><br>
6 GB RAM or higher, but we recommend 8GM or higher to support the work environment
<br><br>
<b>Internal Storage:</b><br>
You must have enough free space available to both install needed systems and run these systems effectively.
<br><br>
<b>Display/Monitor:</b><br>
<b>Minimum Optimal Screen Resolution:</b><br>
✨ 1920 x 1080
<br><br>
<b>Devices and peripherals needed:</b><br>
✨ External mouse* (wired preferred)
<br>✨ Keyboard (wired preferred)
<br>✨ Webcam (will be utilized for Training and meetings
<br>✨ USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
<br>✨ We highly recommend you have the following headsets for best results during your employment.
<br>✨ Jabra Evolve 20 UC
<br>✨ Logitech H390
<br>✨ Other recommendations will be included in the system requirements documentation provided later in the process
<br>✨ Headset models NOT supported
<br>✨ MPOW
<br>✨ Cyber Acoustics
<br>✨ NUBOW
<br><br>
✨ We do not recommend using built-in laptop track pads
<br><br>
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

Customer Service Representative - Part Time

Williams-Sonoma Inc.
<br><br>
Customer Service Representatives
<br>Full Time availability - West Valley City, UT
<br>Now accepting applications until July 30, 2026
<br><br>
Why Join Us?
<br><br>
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
<br><br>
<b>If you’re someone who:</b><br>
<ul>
<li>Brings positive energy</li>
<li>Solves problems with confidence</li>
<li>Loves great products and even better discounts</li>
</ul>
…then you’ll feel right at home here!
<br><br>
<b>Your Day to Day (Essential Functions):</b><br>
✅ Customer-Focused Support
<br><br>
<ul>
<li>Serve as the first point of contact for customer inquiries via phone</li>
<li>Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.</li>
<li>Handle escalations with professionalism, ensuring a smooth resolution process.</li>
</ul>
✅ Problem-Solving & Ownership
<br><br>
<ul>
<li>Apply critical thinking to troubleshoot issues and offer appropriate solutions.</li>
<li>Approve adjustments, returns, or other resolutions within established guidelines.</li>
<li>Follow up with customers to ensure complete satisfaction and issue solutions.</li>
</ul>
✅ Service with Integrity
<br><br>
<ul>
<li>Uphold company values by providing honest, ethical, and transparent support.</li>
<li>Maintain confidentiality of customer data and company policies.</li>
<li>Stay informed about product updates, policies, and procedures to provide accurate information.</li>
</ul>
✅ Collaboration & Continuous Growth
<br><br>
<ul>
<li>Work closely with team members and leadership to improve service processes.</li>
<li>Participate in ongoing training to enhance skills and stay ahead in customer service excellence.</li>
<li>Provide feedback to improve company policies and customer experience strategies.</li>
</ul>
<b>What We Offer:</b><br>
✨ Competitive pay starting at $15.00/hr
<br>✨ Recognition based incentives and bonuses
<br>✨ PTO, Vacation, and Sick Pay benefits
<br>✨ Employee discounts and perks (up to 40% off most products and brands)
<br><br>
<b>What We’re Looking For:</b><br>
✨ 1+ years of customer service experience (retail, call center, or hospitality preferred)
<br>✨ Strong communication skills - Ability to de-escalate and resolve issues professionally
<br>✨ Problem-solving mindset - You think fast and adapt quickly
<br>✨ Integrity and reliability - You do the right thing, even when no one is watching
<br>✨ Comfortable working in a fast-paced environment with performance goals
<br>✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently
<br><br>
<b>Technology requirements:</b><br>
In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
<br><br>
<b>Devices not acceptable:</b><br>
Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
<br><br>
<b>Operating Systems:</b><br>
✨ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
<br>✨ Mac IOS 13 or newer
<br><br>
What if I have an Education or Enterprise edition of Windows?
<br><br>
Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
<br><br>
What if I am using a Windows Insider version of Windows?
<br><br>
Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
<br><br>
What if I am using an older version of Windows?
<br><br>
We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
<br><br>
What kind of software do I need?
<br><br>
A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated.
<br><br>
What antivirus protection do I need?
<br><br>
You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers.
<br><br>
<b>Web Browser:</b><br>
Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome.
<br><br>
<b>Random Access Memory (RAM):</b><br>
6 GB RAM or higher, but we recommend 8GM or higher to support the work environment
<br><br>
<b>Internal Storage:</b><br>
You must have enough free space available to both install needed systems and run these systems effectively.
<br><br>
<b>Display/Monitor:</b><br>
<b>Minimum Optimal Screen Resolution:</b><br>
✨ 1920 x 1080
<br><br>
<b>Devices and peripherals needed:</b><br>
✨ External mouse* (wired preferred)
<br>✨ Keyboard (wired preferred)
<br>✨ Webcam (will be utilized for Training and meetings
<br>✨ USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
<br>✨ We highly recommend you have the following headsets for best results during your employment.
<br>✨ Jabra Evolve 20 UC
<br>✨ Logitech H390
<br>✨ Other recommendations will be included in the system requirements documentation provided later in the process
<br>✨ Headset models NOT supported
<br>✨ MPOW
<br>✨ Cyber Acoustics
<br>✨ NUBOW
<br><br>
✨ We do not recommend using built-in laptop track pads
<br><br>
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

Customer Service Representative

Williams-Sonoma Inc.
<br><br>
Customer Service Representatives
<br>Full Time availability - Jacksonville, FL
<br>Now accepting applications until July 30, 2026
<br><br>
Why Join Us?
<br><br>
Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone’s day every day?
<br><br>
<b>If you’re someone who:</b><br>
<ul>
<li>Brings positive energy</li>
<li>Solves problems with confidence</li>
<li>Loves great products and even better discounts</li>
</ul>
…then you’ll feel right at home here!
<br><br>
<b>Your Day to Day (Essential Functions):</b><br>
✅ Customer-Focused Support
<br><br>
<ul>
<li>Serve as the first point of contact for customer inquiries via phone</li>
<li>Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions.</li>
<li>Handle escalations with professionalism, ensuring a smooth resolution process.</li>
</ul>
✅ Problem-Solving & Ownership
<br><br>
<ul>
<li>Apply critical thinking to troubleshoot issues and offer appropriate solutions.</li>
<li>Approve adjustments, returns, or other resolutions within established guidelines.</li>
<li>Follow up with customers to ensure complete satisfaction and issue solutions.</li>
</ul>
✅ Service with Integrity
<br><br>
<ul>
<li>Uphold company values by providing honest, ethical, and transparent support.</li>
<li>Maintain confidentiality of customer data and company policies.</li>
<li>Stay informed about product updates, policies, and procedures to provide accurate information.</li>
</ul>
✅ Collaboration & Continuous Growth
<br><br>
<ul>
<li>Work closely with team members and leadership to improve service processes.</li>
<li>Participate in ongoing training to enhance skills and stay ahead in customer service excellence.</li>
<li>Provide feedback to improve company policies and customer experience strategies.</li>
</ul>
<b>What We Offer:</b><br>
✨ Competitive pay starting at $15.00/hr
<br>✨ Recognition based incentives and bonuses
<br>✨ PTO, Vacation, and Sick Pay benefits
<br>✨ Employee discounts and perks (up to 40% off most products and brands)
<br><br>
<b>What We’re Looking For:</b><br>
✨ 1+ years of customer service experience (retail, call center, or hospitality preferred)
<br>✨ Strong communication skills - Ability to de-escalate and resolve issues professionally
<br>✨ Problem-solving mindset - You think fast and adapt quickly
<br>✨ Integrity and reliability - You do the right thing, even when no one is watching
<br>✨ Comfortable working in a fast-paced environment with performance goals
<br>✨ Tech-savvy - Ability to navigate multiple systems and multitask efficiently
<br><br>
<b>Technology requirements:</b><br>
In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below.
<br><br>
<b>Devices not acceptable:</b><br>
Tablet-based/convertible personal computers (i.e. – Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.
<br><br>
<b>Operating Systems:</b><br>
✨ Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations
<br>✨ Mac IOS 13 or newer
<br><br>
What if I have an Education or Enterprise edition of Windows?
<br><br>
Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization).
<br><br>
What if I am using a Windows Insider version of Windows?
<br><br>
Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows.
<br><br>
What if I am using an older version of Windows?
<br><br>
We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1.
<br><br>
What kind of software do I need?
<br><br>
A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated.
<br><br>
What antivirus protection do I need?
<br><br>
You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers.
<br><br>
<b>Web Browser:</b><br>
Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome.
<br><br>
<b>Random Access Memory (RAM):</b><br>
6 GB RAM or higher, but we recommend 8GM or higher to support the work environment
<br><br>
<b>Internal Storage:</b><br>
You must have enough free space available to both install needed systems and run these systems effectively.
<br><br>
<b>Display/Monitor:</b><br>
<b>Minimum Optimal Screen Resolution:</b><br>
✨ 1920 x 1080
<br><br>
<b>Devices and peripherals needed:</b><br>
✨ External mouse* (wired preferred)
<br>✨ Keyboard (wired preferred)
<br>✨ Webcam (will be utilized for Training and meetings
<br>✨ USB headset* (wired required – wireless/Bluetooth headsets NOT acceptable)
<br>✨ We highly recommend you have the following headsets for best results during your employment.
<br>✨ Jabra Evolve 20 UC
<br>✨ Logitech H390
<br>✨ Other recommendations will be included in the system requirements documentation provided later in the process
<br>✨ Headset models NOT supported
<br>✨ MPOW
<br>✨ Cyber Acoustics
<br>✨ NUBOW
<br><br>
✨ We do not recommend using built-in laptop track pads
<br><br>
Your system’s internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed. If you choose, you may examine your speeds at http://speedof.me , however that will not be an official evaluation of your connection. Internet based speed tests measure speeds to your residence, and may not be indicative of actual speeds to your computer.

Join Williams-Sonoma, Inc. and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Williams-Sonoma, Inc.

About Company

Inventory Control Lead

Transportation Coordinator

Vice President, Creative Design and Brand Storytelling

Manager Technology, Security Compliance

Customer Service Representative - Part Time

Customer Service Representative

Customer Service Representative