Qureos Mentor

Winston-Salem State University

<div><div><h2 class="jobSectionHeader"><b>Position Details</b></h2>
<div><div><div>Classification Information
</div><p></p><div><div><div><div><b>Position Classification Title</b></div> <div>University Library Technician</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Position Class</b></div> <div>13100</div>
</div><br>
</div></div></div><div><div>Position Overview
</div><p></p><div><div><div><div><b>Join the Ramily!</b></div>
<div><div>Join the Ramily!</div><div>
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina&rsquo;s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.</div><div>
Situated in Winston-Salem, North Carolina&mdash;known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.</div><div>
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.</div><div>
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:</div><div><b>
UNC</b><b> System Employee Benefits Central</b></div><div><b>
UNC</b><b> System Retirement Benefits</b></div><div><b>
WSSU</b><b> Holiday Schedule</b></div><div><b>
WSSU</b><b> Discounts and Perks</b></div></div>
</div><br>
<div><div><b>Position Summary</b></div>
<div><div><b>Winston-Salem State University is looking for a University Library Technician</b>. This position provides access services assistance and oversight during daytime library hours, 7:30am-4:30pm. The role of this position is to maintain the services at the circulation desk, including, checking in and out material, maintaining the textbook collection, supervising student assistants, and shelving books. This position works Monday through Friday with some occasional Saturday work.<br>
<br>
<b>Responsibilities of the University Library Technician include:</b>
</div><ul><li>Provide customer service to students, faculty, staff, and the general public</li>
<li>Actively listen to the needs of the patrons and determine how best to assist them</li>
<li>Act as one of the first points of contact with patrons in the library</li>
<li>Check material in and out to patrons</li>
<li>Connect patrons with additional materials or services when needed.</li>
<li>Utilize the library&rsquo;s catalog to provide services to patrons, and utilize the fulfillment modules of the library&rsquo;s system</li>
<li>Troubleshoot copiers, printers, and scanners</li>
<li>Communicate the needs of the patrons with other staff members in order to find materials or complete research</li>
<li>Explain procedures for how to obtain materials both within the university library and from other resources</li>
<li>Oversee student workers, plan their work and shfits</li>
<li>Organize the ciruclation desk during the evening hours</li>
<li>Provide management with detail reports of circulation desk needs</li>
</ul></div>
</div><br>
<div><div><b>Primary Function of Organizational Unit</b></div>
<div>C. G. O&rsquo;Kelly Library is a campus leader in advancing discovery and learning for the Winston-Salem State University community. Guided by the University&rsquo;s strategic plan, the library enhances student and faculty success by providing access to distinctive content while fostering support and spacing for intellectual connectivity. Under the direction of new leadership at O&rsquo;Kelly Library, we are proud to announce the openings for University Library Technicians.</div>
</div><br>
</div></div></div><div><div>Position Information
</div><p></p><div><div><div><div><b>Position Number</b></div> <div>115115</div>
</div><br>
<div><div><b>Competency Level</b></div> <div>Contributing</div>
</div><br>
<div><div><b>Working Position Title</b></div> <div>University Library Technician - Access Services</div>
</div><br>
<div><div><b>Building and Room No.</b></div>
<div>C.G. O&rsquo;Kelly Library</div>
</div><br>
<div><div><b>Work Hours: From [time] to [time] on [days] of [week]</b></div> <div>7:30am-4:30pm Monday through Friday with some Saturday coverage 10:00am-5:00pm</div>
</div><br>
<div><div><b>Hours per week</b></div> <div>40</div>
</div><br>
<div><div><b>Months per year</b></div> <div>12</div>
</div><br>
<div><div><b>Appointment Type</b></div> <div>Permanent Full-Time</div>
</div><br>
<div><div><b>If Time Limited.</b></div> <div>No</div>
</div><br>
<div><div><b>Appointment Length.</b></div>
</div><br>
</div></div></div><div></div><div><div>DHR Assigned Fields
</div><p></p><div><div><div><div><b>FTE</b></div> <div>1</div>
</div><br>
</div></div></div><div><div>Requirements and Preferences
</div><p></p><div><div><div><div><b>Position required to work during periods of adverse weather or other emergencies </b></div><div>Not Mandatory</div>
</div><br>
<div><div><b>Position required to work On-Call/Emergency Callback</b></div> <div>No</div>
</div><br>
<div><div><b>Minimum Experience/Education</b></div>
<div>High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.</div>
</div><br>
<div><div><b>Preferred Years Experience, Skills, Training, Education</b></div>
</div><br>
<div></div><div><div><b>Required License or Certification
</b></div></div><br>
<div></div><div><div><b>Valid US Driver's License</b></div> <div>No</div>
</div><br>
<div><div><b>Commercial Driver's License Required </b></div><div>No</div>
</div><br>
<div><div><b>Physical Required</b></div> <div>No</div>
</div><br>
<div><div><b>List any other medical/drug tests required</b></div>
</div><br>
</div></div></div></div></div><div></div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Details
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>SPA01045P</div>
</div><br>
<div><div><b>Internal Posting Only</b></div> <div>No</div>
</div><br>
<div><div><b>Time Limited Position</b></div> <div>No</div>
</div><br>
<div><div><b>Appointment Length</b></div>
</div><br>
<div></div><div><div><b>State Salary Range</b></div> <div>$33,540 - $65,378</div>
</div><br>
<div><div><b>Internal Salary Range</b></div> <div>$33,540 - $37,000</div>
</div><br>
<div><div><b>Open Date</b></div> <div>07/22/2026</div>
</div><br>
<div><div><b>Close Date</b></div> <div>08/04/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>No</div>
</div><br>
<div><div><b>Special Instructions Summary</b></div>
<div>Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.<br>
<br>
<b>Please Note:</b><br>
<ul><li>A criminal background check will be conducted on the candidate finalist prior to the offer of employment.</li><li>If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.</li><li>Salary will be determined based on competencies, equity, budget, and market considerations.</li><li>Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.</li><li>Failure to complete the application completely may result in you not being considered for the vacant position.</li><li>Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.</li><li>If you have general questions about the application process, you may contact Human Resources at <b>OHR@wssu.edu</b>. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.</li></ul></div>
</div><br>
</div></div></div></div></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities and Related Competencies</b></h2>
<div><div><div>Key Responsibilities and Related Competencies
</div><p></p><div><div><div><div><b>Competency </b></div><div>Client/Customer Service</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>Provide customer service to students, faculty, staff, and the general public. Actively listen to the needs of the patrons and determine how best to assist them. The circulation desk is one of the first points of contact with patrons in the library and this position serves as the first level of customer service. This position check material in and out to patrons and connects them with additional material or services when needed.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>50</div>
</div><br>
</div></div><div><div><div><div><b>Competency </b></div><div>Knowledge - Technical</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>This position works with the library&rsquo;s catalog and other technology to provide services to patrons. On a daily basis this position works in the fulfillment modules of the library&rsquo;s system and also helps trouble shoot copies, printers, and scanners.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>20</div>
</div><br>
</div></div><div><div><div><div><b>Competency </b></div><div>Communication</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>Actively communicates the needs of the patrons with other staff members in order to find material or complete research. Explains procedures to patrons for how to obtain material both in the library and beyond.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>10</div>
</div><br>
</div></div><div><div><div><div><b>Competency </b></div><div>Planning and Organizing Work</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>Oversees student workers and plans their work and shifts. The is position organizes the circulation desk during the day time hours and provides the management team with detailed reports on the needs of the desk.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>15</div></div></div></div></div></div></div></div><p></p>

University Library Technician - Access Services

<div><div><h2 class="jobSectionHeader"><b>Position Details</b></h2>
<div><div><div>Classification Information
</div><p></p><div><div><div><div><b>Position Classification Title</b></div> <div>University Library Technician</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Position Class</b></div> <div>13100</div>
</div><br>
</div></div></div><div><div>Position Overview
</div><p></p><div><div><div><div><b>Join the Ramily!</b></div>
<div><div>Join the Ramily!</div><div>
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina&rsquo;s only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.</div><div>
Situated in Winston-Salem, North Carolina&mdash;known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.</div><div>
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.</div><div>
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:</div><div><b>
UNC</b><b> System Employee Benefits Central</b></div><div><b>
UNC</b><b> System Retirement Benefits</b></div><div><b>
WSSU</b><b> Holiday Schedule</b></div><div><b>
WSSU</b><b> Discounts and Perks</b></div></div>
</div><br>
<div><div><b>Position Summary</b></div>
<div><div><b>Winston-Salem State University is looking for a University Library Technician</b>. This position provides access services assistance and oversight during daytime library hours, 3:00pm-12:00am. The role of this position is to maintain the services at the circulation desk, including, checking in and out material, maintaining the textbook collection, supervising student assistants, and shelving books. This position works Sunday through Thursday.
<br>
<br>
<b>Responsibilities of the University Library Technician include:</b>
</div><ul><li>Provide customer service to students, faculty, staff, and the general public</li>
<li>Actively listen to the needs of the patrons and determine how best to assist them</li>
<li>Act as one of the first points of contact with patrons in the library</li>
<li>Check material in and out to patrons</li>
<li>Connect patrons with additional materials or services when needed.</li>
<li>Utilize the library&rsquo;s catalog to provide services to patrons, and utilize the fulfillment modules of the library&rsquo;s system</li>
<li>Troubleshoot copiers, printers, and scanners</li>
<li>Communicate the needs of the patrons with other staff members in order to find materials or complete research</li>
<li>Explain procedures for how to obtain materials both within the university library and from other resources</li>
<li>Oversee student workers, plan their work and shfits</li>
<li>Organize the ciruclation desk during the evening hours</li>
<li>Provide management with detail reports of circulation desk needs</li>
</ul></div>
</div><br>
<div><div><b>Primary Function of Organizational Unit</b></div>
<div>C. G. O&rsquo;Kelly Library is a campus leader in advancing discovery and learning for the Winston-Salem State University community. Guided by the University&rsquo;s strategic plan, the library enhances student and faculty success by providing access to distinctive content while fostering support and spacing for intellectual connectivity. Under the direction of new leadership at O&rsquo;Kelly Library, we are proud to announce the openings for University Library Technicians.</div>
</div><br>
</div></div></div><div><div>Position Information
</div><p></p><div><div><div><div><b>Position Number</b></div> <div>115119</div>
</div><br>
<div><div><b>Competency Level</b></div> <div>Contributing</div>
</div><br>
<div><div><b>Working Position Title</b></div> <div>University Library Technician-Access Services</div>
</div><br>
<div><div><b>Building and Room No.</b></div>
<div>C.G. O&rsquo;Kelly Library</div>
</div><br>
<div><div><b>Work Hours: From [time] to [time] on [days] of [week]</b></div> <div>Sunday thru Thursday 3:00pm-12:00am</div>
</div><br>
<div><div><b>Hours per week</b></div> <div>40</div>
</div><br>
<div><div><b>Months per year</b></div> <div>12</div>
</div><br>
<div><div><b>Appointment Type</b></div> <div>Permanent Full-Time</div>
</div><br>
<div><div><b>If Time Limited.</b></div> <div>No</div>
</div><br>
<div><div><b>Appointment Length.</b></div>
</div><br>
</div></div></div><div></div><div><div>DHR Assigned Fields
</div><p></p><div><div><div><div><b>FTE</b></div> <div>1</div>
</div><br>
</div></div></div><div><div>Requirements and Preferences
</div><p></p><div><div><div><div><b>Position required to work during periods of adverse weather or other emergencies </b></div><div>Not Mandatory</div>
</div><br>
<div><div><b>Position required to work On-Call/Emergency Callback</b></div> <div>No</div>
</div><br>
<div><div><b>Minimum Experience/Education</b></div>
<div>High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.</div>
</div><br>
<div><div><b>Preferred Years Experience, Skills, Training, Education</b></div>
</div><br>
<div></div><div><div><b>Required License or Certification
</b></div></div><br>
<div></div><div><div><b>Valid US Driver's License</b></div> <div>No</div>
</div><br>
<div><div><b>Commercial Driver's License Required </b></div><div>No</div>
</div><br>
<div><div><b>Physical Required</b></div> <div>No</div>
</div><br>
<div><div><b>List any other medical/drug tests required</b></div>
</div><br>
</div></div></div></div></div><div></div><div><h2 class="jobSectionHeader"><b>Posting Details</b></h2>
<div><div><div>Posting Details
</div><p></p><div><div><div><div><b>Posting Number</b></div> <div>SPA01044P</div>
</div><br>
<div><div><b>Internal Posting Only</b></div> <div>No</div>
</div><br>
<div><div><b>Time Limited Position</b></div> <div>No</div>
</div><br>
<div><div><b>Appointment Length</b></div>
</div><br>
<div></div><div><div><b>State Salary Range</b></div> <div>$33,540 - $65,378</div>
</div><br>
<div><div><b>Internal Salary Range</b></div> <div>$33,540 - $37,000</div>
</div><br>
<div><div><b>Open Date</b></div> <div>07/22/2026</div>
</div><br>
<div><div><b>Close Date</b></div> <div>08/04/2026</div>
</div><br>
<div><div><b>Open Until Filled</b></div> <div>No</div>
</div><br>
<div><div><b>Special Instructions Summary</b></div>
<div>Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.<br>
<br>
<b>Please Note:</b><br>
<ul><li>A criminal background check will be conducted on the candidate finalist prior to the offer of employment.</li><li>If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.</li><li>Salary will be determined based on competencies, equity, budget, and market considerations.</li><li>Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.</li><li>Failure to complete the application completely may result in you not being considered for the vacant position.</li><li>Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.</li><li>If you have general questions about the application process, you may contact Human Resources at <b>OHR@wssu.edu</b>. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.</li></ul></div>
</div><br>
</div></div></div></div></div><div><h2 class="jobSectionHeader"><b>Key Responsibilities and Related Competencies</b></h2>
<div><div><div>Key Responsibilities and Related Competencies
</div><p></p><div><div><div><div><b>Competency </b></div><div>Client/Customer Service</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>Provide customer service to students, faculty, staff, and the general public. Actively listen to the needs of the patrons and determine how best to assist them. The circulation desk is one of the first points of contact with patrons in the library and this position serves as the first level of customer service. This position check material in and out to patrons and connects them with additional material or services when needed.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>35</div>
</div><br>
</div></div><div><div><div><div><b>Competency </b></div><div>Knowledge - Program</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>This position works with the library&rsquo;s catalog and other technology to provide services to patrons. On a daily basis this position works in the fulfillment modules of the library&rsquo;s system and also helps trouble shoot copiers, printers, and scanners.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>25</div>
</div><br>
</div></div><div><div><div><div><b>Competency </b></div><div>Communication</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>Actively communicates the needs of the patrons with other staff members in order to find material or complete research. Explains procedures to patrons for how to obtain material both in the library and beyond.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>20</div>
</div><br>
</div></div><div><div><div><div><b>Competency </b></div><div>Planning and Organizing Work</div>
</div><br>
<div><div><b>Describe the specific job duties related to this competency</b></div>
<div>Oversees student workers and plans their work and shifts. The is position organizes the circulation desk during the evening hours and provides the management team with detailed reports on the needs of the desk.</div>
</div><br>
<div><div><b>Percentage Of Time</b></div> <div>20</div></div></div></div></div></div></div></div><p></p>

University Library Technician-Access Services

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Winston-Salem State University

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University Library Technician - Access Services

University Library Technician-Access Services