Qureos Mentor

World Finance

<div>The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily outbound calling, including high-volume collection activity, meeting with customers in person, and closing loans. The FSR is accountable for keeping accounts current while consistently generating new business. Success in this role requires the ability to manage a fast-paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and advancement.<p></p><div><div><p><b>
Compensation</b></p></div><div><p>
$15 per hour, based on experience and location, plus performance-based bonus opportunities. Total earnings increase with strong individual and branch performance.</p></div><p></p><div><p><b><br>
Why Join World</b><b>:</b></p></div><div><ul><li><p><b>
Strong growth opportunities</b> &ndash; Many of our leaders, including executives, started in this role</p></li></ul></div><div><ul><li><p><b>
Promote-from-within culture</b> &ndash; A large percentage of team members advance into leadership roles</p></li></ul></div><div><ul><li><p><b>
Performance-based earnings</b> &ndash; Bonus opportunities tied to branch results</p></li></ul></div><div><ul><li><p><b>
Comprehensive benefits for all stages of life</b><b> </b>&ndash; Including major medical, dental, vision, life insurance, long-term disability, and free mental health support</p></li></ul></div><div><ul><li><p><b>
Retirement and time off</b> &ndash; 401(k) with company match, paid holidays, and vacation time</p></li></ul></div><div><ul><li><p><b>
Community focus</b> &ndash; Paid volunteer time and a strong commitment to giving back</p></li></ul></div><div><ul><li><p><b>
Work-life balance</b> &ndash; Predictable schedules with a focus on time outside of work</p></li></ul></div><p></p><div><p><b><br>
About World Finance</b><b>:</b></p></div><div><p>
World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit-building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work.</p></div><p></p><div><p><b><br>
Essential Duties and Responsibilities:</b></p></div><div><ul><li><p>
Drive and close loan sales by taking applications, explaining terms, and asking for the business</p></li></ul></div><div><ul><li><p>
Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment</p></li></ul></div></div><div><div><ul><li><p>
Manage delinquent accounts by securing payments and setting payment arrangements</p></li></ul></div><div><ul><li><p>
Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services</p></li></ul></div><div><ul><li><p>
Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations</p></li></ul></div><div><ul><li><p>
Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution</p></li></ul></div><div><ul><li><p>
Process payments, account updates, tax-related documentation, and document all activity in company systems</p></li></ul></div><div><ul><li><p>
Maintain accurate and compliant records, including timely credit denial letters and required tax documentation</p></li></ul></div><div><ul><li><p>
Handle and balance cash, and complete required bank runs to deliver deposits</p></li></ul></div><div><ul><li><p>
Follow company policies, procedures, and regulatory requirements</p></li></ul></div><div><ul><li><p>
Complete required training and meet performance expectations for sales, collections, tax preparation, and account management</p></li></ul></div><p></p><div><p><b><br>
Basic Requirements</b><b>:</b></p></div><div><ul><li><p>
High school diploma or equivalent</p></li></ul></div><div><ul><li><p>
Valid driver&rsquo;s license, reliable transportation, and current insurance</p></li></ul></div><div><ul><li><p>
Must be able to independently perform all required bank runs, including transporting deposits, without relying on non-employees for transportation</p></li></ul></div><div><ul><li><p>
Ability to obtain required insurance licensing</p></li></ul></div><p></p><div><p><b>
Experience &amp; Skills</b><b>:</b></p></div><div><ul><li><p>
Experience in sales, customer service, collections, or account management with measurable results</p></li></ul></div><div><ul><li><p>
Proven ability to handle high-volume calls and difficult customer conversations</p></li></ul></div><div><ul><li><p>
Track record of meeting or exceeding goals in a fast-paced environment</p></li></ul></div><div><ul><li><p>
Strong communication, problem-solving, and organizational skills</p></li></ul></div></div><div><div><ul><li><p>
Basic computer skills with accurate and consistent data entry</p></li></ul></div><p></p><div><p><b><br>
Preferred Backgrounds</b><b>:</b></p></div><div><p>
Experience in<b> </b>banking, retail, restaurants, hospitality, collections, call centers, insurance, healthcare front office, or similar customer-facing roles<b> </b>is preferred.</p></div><p></p><div><p><b><br>
Physical and Environmental Requirements</b><b>:</b></p></div><div><ul><li><p>
Office based role with standard lighting and noise levels</p></li></ul></div><div><ul><li><p>
Regular in-person attendance during scheduled work hours is essential; occasional extended hours or weekend work may be required based on business needs</p></li></ul></div><div><ul><li><p>
Combination of stationary work and regular movement throughout the office, including occasional walking, standing, bending, reaching, and similar activities</p></li></ul></div><div><ul><li><p>
Occasional light lifting, pushing, or pulling of office materials (generally up to 30 pounds)</p></li></ul></div><div><ul><li><p>
Ability to perform computer work, handle documents, and communicate information effectively</p></li></ul></div><div><ul><li><p>
Fast paced environment with shifting priorities and deadlines; requires professionalism, adaptability, collaboration, and multitasking</p></li></ul></div><div><ul><li><p>
Frequent interaction with customers and coworkers; must communicate clearly and professionally in person, by phone, and electronically</p></li></ul></div><div><ul><li><p>
May assist with general office upkeep to maintain a professional environment</p></li></ul></div><div><ul><li><p>
Occasional local travel to offsite locations and banks as required for business purposes</p></li></ul></div><p></p><div><p><b><br>
Disclaimers:</b><br>
World Finance is an Equal Opportunity Employer and provides reasonable accommodation(s) to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. Applicants or employees who believe they need reasonable accommodation(s) should contact Human Resources or their manager.</p></div><p></p><div><p>
The duties and responsibilities listed above present the essential functions of the position. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these essential functions, unless doing so would cause undue hardship to the Company.</p></div><p></p><div><p>
The physical and environmental demands described above are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform these functions.</p></div><p></p><div><p>
 Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.</p></div></div><p></p><p>
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.</p></div>

Financial Services Representative

<div>World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek&rsquo;s Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We&rsquo;re an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you&rsquo;re the face of World Finance &ndash; empathizing, empowering, and engaging with our customers.<p></p><p>
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.</p><p></p><p><b>
Hourly Pay: $15 - $18</b></p><p></p><p><b>
What you&rsquo;ll do:</b></p><ul><li>
Guide customers toward upward credit mobility through good financial choices.</li><li>
Provide top-tier customer service, assisting customers with questions, concerns, and products.</li><li>
Process and prepare loan applications.</li><li>
Take and process payments.</li><li>
Prepare loan documents and execute loan closing on current renewal loans.</li><li>
Balance assigned cash drawer daily.</li><li>
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.</li><li>
Maintain strong customer relationships and build community within your branch.</li><li>
Other duties include but are not limited to:<ul><li>
Call approved and unmade applications to close loans daily.</li><li>
Help build tax clientele and provide tax services.</li><li>
Send complete and accurate credit denial letters within 30 days from the date of application.</li><li>
Pay branch expenses as instructed by Branch Manager.</li></ul></li></ul><p></p><p><b>
Experience (and Requirements) that will WOW us!</b></p><ul><li>
Must be able to demonstrate self-confidence and organizational skills.</li><li>
A history of choosing kindness, showing compassion, and helping others.</li><li>
The willingness to seek quality-driven solutions and embrace new ideas.</li><li>
Absolute team player &ndash; pitching in when needed and accepting help, too.</li><li>
To perform this job successfully, an employee must have basic computer skills.</li><li>
A valid driver&rsquo;s license &amp; access to a dependable vehicle.</li><li><h3 class="jobSectionHeader"><b>
Must possess a valid driver&rsquo;s license &amp; reliable transportation to</b><b> </b><b>independently transport bank deposits and fulfill other required job responsibilities.</b></h3></li></ul><p></p><p><b>
Why World?</b></p><ul><li>
We hire from within: we want to see you grow and climb in this company.<ul><li>
Each year, we promote 80% of Financial Services Reps to management.</li><li>
75% of World&rsquo;s Operations Executives moved up from a similar role.</li></ul></li><li>
We pay you to give back: employees get paid volunteer hours each year.</li><li>
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.</li><li>
Paid holidays, vacation time, and a 401(k) plan (including company match).</li><li>
Be part of a team with clear values, strong community, and a sense of belonging.</li><li>
We&rsquo;ll get you home for dinner: your life outside of work is priority #1</li><li>
You&rsquo;ll make a positive impact on the lives of the customers you serve.</li></ul><p></p><p><b>
Who is World?</b></p><p>
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually &ndash; turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.</p><p></p><p><b>
Physical Demands and Working Conditions:</b></p><ul><li>Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.</li><li>Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).</li><li>Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.</li><li>Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.</li><li>Occasional local travel; may include extended hours, evenings, or weekends.</li><li>Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.</li><li>Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.</li><li>Regular, reliable attendance and punctuality are essential.</li></ul><p></p><p><b><br>
Disclaimers:</b><br>
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.</p><p></p><p><br>
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.</p><p></p><p>
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.</p></div>

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World Finance

About Company

Financial Services Representative

Financial Services Representative