Qureos Mentor

Xanterra

<div>Overview:<p></p><div><b><br>
Join our Human Resources team, at the Grand Canyon Railway and Hotel!</b></div><div></div><div><b><br>
Why Human Resources</b><br>
Are you passionate about making a difference? Our HR team is at the heart of building a thriving workplace culture. From talent acquisition to employee development, as our Training Specialist you'll play a key role in fostering growth and creating an environment where everyone can succeed. If you're driven, empathetic, and ready to make an impact, we want you to be part of our team!</div><div></div><div><b><br>
Job Summary:</b></div><div>
Under the guidance of the Human Resources Manager and Director of Human Resources, this role will be responsible for helping implement learning and development programs at Grand Canyon Railway, The Grand Hotel, Tusayan Trading Post, Grand Canyon Hotel &amp; Suites and any other assigned properties. This person will make sure that all goals are achieved in a timely and effective way.</div><div><br>
</div><div><b>The Details:</b><br>
Position Type: Full time,Year-Round</div><div>
Schedule: Monday through Friday, 8:00 AM - 5:00 pm 1 hour Lunch break.</div><div>
Wage: $23.70 an hour.</div><div></div><div><b><br>
Life at the Grand Canyon Railway:</b></div><ul><li>
A fast-paced, exciting work environment!</li><li>
Free gym and pool access!</li><li>
Free train tickets!</li><li>
Exclusive retail and dining discounts at GCR and other Xanterra properties!</li><li>
The adventure of a lifetime!</li></ul>
Responsibilities:
<ul><li>Fully understand and support Xanterra&rsquo;s Mission Statement, Cultural Pillars, Community Commitment and Core Values</li><li>
 Determines annually, which current training programs will be offered as well as adding Xanterra standardized programs across departments by working with the Director and Manager of HR, property GM&rsquo;s and the corporate Learning and Development Manager.</li><li>
Oversees training logistics, including scheduling, ordering materials, and room setup, and facilitates all training programs to ensure compliance with established standards.Coordinates, assigns, and supports alcohol prevention training in compliance with Xanterra policies and state regulations.</li><li>
Coordinates, assigns, and supports food handler and food manager training programs in compliance with Xanterra policies and all applicable state and county regulations.Coordinates, facilitates and supports New Hire Orientation working with HR Director, HR Manager, Talent Acquisition Manager and HR Coordinator.</li><li>
Supports, coordinates and implements training to ensure Xanterra Hospitality Standards are in place at each assigned property.</li><li>
Attends property level safety training programs to monitor and ensure compliance, as well as Support Risk Management initiatives as required.</li><li>
Supports the rollout of new corporate L&amp;D initiatives, as well as champion data entry into L3 LMS.Provides support to all departments to ensure that goals and obligations are met on a timely basis.</li><li>
Assists with enforcing Company Policies and Procedures.</li><li>
Assists with employee related functions and events such as Employee Appreciation Dinner, Service Awards Banquet, Employee Picnic, Health Fairs &amp; Vaccine Clinics and provides recommendations to committee regarding employee events, may represent the HR department as a Committee Member.</li><li>
Other duties as assigned.</li></ul>
Qualifications:<div></div><div><b><br>
Minimum Qualifications:</b></div><ul><li>
Previous experience presenting information large groups and ability to effectively engage with a diverse audience .</li><li>
Strong computer skills with proficiency in MS Office (Word, PowerPoint, Outlook, Excel) with ability to learn various applications and programs is foundational.</li><li>
Possess or able to obtain a valid Arizona Driver&rsquo;s License and comply with Xanterra Park&rsquo;s &amp; Resorts Company Vehicle Policy.
</li><li>Must possess or obtain <b>TIPS (Alcohol Service) Certification</b> within the first three (3) months of employment</li><li>
Must possess or obtain <b>ServSafe (Food Safety) Registered Proctor Certification</b> within the first three (3) months of employment, enabling the administration of food safety handler and manager examinations</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Previous experience as a trainer andLearning Management System (LMS) preferred.</li><li>
Prior HR experience in the hospitality industry a plus.</li><li>
Dayforce, Infor Cloud Suite, and Outlook experience a plus.</li><li>
Bi-lingual language skills (English/Spanish) a plus.</li></ul><div><b>
Physical Requirements:</b></div><ul><li>
While performing the duties of this job, the employee is constantly listening, hearing, seeing, sitting, twisting, eye/hand coordination, manual dexterity, handling and wrist motion lifting/carrying 10lbs or less.
</li><li>Occasionally standing, walking, reaching outward, reaching above shoulder, climbing, squat/kneeling, carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50lbs.</li><li>
Will be required to sit for long periods of time and occasionally walk, climb stairs and walk on uneven surfaces.</li></ul><div><b><i>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></b></div></div>

HR Training Specialist

<div>Overview:<div></div><div><b><br>
Live. Work. Explore. as a part of our Food &amp; Beverage team in Grand Canyon National Park!</b></div><div></div><div><br>
Grand Canyon National Park Lodges operates 6 hotels, 7 retail shops, and various restaurants and dining facilities in the historic Grand Canyon Village. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to our guests! As one of the Seven Natural Wonders of the World, Grand Canyon National Park is a place of remarkable beauty, peace, scenic grandeur and top-notch hospitality.</div><div></div><div><br>
We&rsquo;re hiring Bartenders to Live. Work. Explore. at the South Rim of the Grand Canyon!</div><div></div><div><b><br>
Job Summary:</b><br>
Our Bartenders provide courteous, efficient beverage service to guests while maintaining proper pour control and alcohol awareness.</div><div></div><div><b><br>
The Details:</b><br>
Position Type: Seasonal or Year-Round</div><div>
Pay: Hourly Average, Wage + Tips = $23.28 &ndash; $24.81 (depending on location), Hourly Wage = $13.85</div><div>
Schedule: Typical schedule is 40 hours, 5 days/per week (may include weekends, evenings, and holidays)</div><div></div><div><b><br>
Why Grand Canyon South Rim?</b><br>
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection&reg;, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.</div><div></div><div><b><br>
Life at the South Rim:</b></div><ul><li>
Dormitory-style employee housing for $20.00 per week</li><li>
On-site employee meals (cafeteria-style)</li><li>
Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)</li><li>
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities</li><li>
Meet people of all ages from all over the country and world!</li></ul><div><b>
Benefits:</b></div><ul><li>
Medical, Dental, Vision</li><li>
Paid Time Off and Holidays</li><li>
Disability Insurance</li><li>
401k with match</li><li>
Life and AD&amp;D Insurance</li><li>
Employee Assistance Program</li><li>
Wellness Programs</li><li>
Learning and Development Programs</li></ul><div><b>
Perks:</b></div><ul><li>
Free Grand Canyon National Park pass</li><li>
Rec Center &ndash; Fitness Equipment, Computers, and Free WiFi</li><li>
Paid Day off on your birthday
</li><li>Discounted mule rides</li><li>
Free Grand Canyon Railway Train Rides</li><li>
Retail, Lodging and Travel Discounts
</li><li>Planned employee trips and activities</li><li>
$350 Referral Bonus Program</li><li>
The adventure of a lifetime!</li></ul>
Responsibilities:
<ul><li>Provide prompt, efficient and courteous beverage service to internal and external guests ensuring proper mixology, portion control and content information to guests.</li><li>
Execute all requests for food and beverage ordering, delivery and clearing as needed on a shift by shift basis</li><li>
Remain knowledgeable of property wide offerings, current trail conditions as it relates to water supply, closures and bus routes.</li><li>
Remain fluid with all hours of operations for the restaurant and current menu selections as well as the daily feature.</li><li>
Field phone calls as necessary while assisting guests with all inquiries.</li><li>
Practice full alcohol awareness as to the levels of guest alcohol consumption and make decisions as to continued service and consumption.</li><li>
When necessary courteously and discreetly (as possible) cut-off guests from further service and consumption of alcoholic beverages in conjunction with the Manager on duty.</li><li>
Strictly enforce ID compliance as required by Arizona State Law.</li><li>
Ensure bar operation is ready to open on time and maintained throughout the shift with a focus on bottle facing presentations and bar top free of clutter and debris.</li><li>
Responsible for making &ldquo;last call&rdquo; in a professional and courteous manner and stops serving at the proper time.</li><li>
Order liquor following established procedure on a daily basis per shift assignment.</li><li>
Provide dining room service bar to Food &amp; Beverage Servers for beverage orders.</li><li>
Maintain sanitation standards for the guest seating area and work area.</li><li>
Do side work for bar as assigned per shift including stocking of supplies.</li><li>
Perform all cashier duties using the POS system; ringing up sales and tendering payment with cash, credit card, or room charge; tracking Server sales; making shift deposit.</li><li>
Handle all guest complaints to best of ability and circumstance, involving the Bartender Lead or Service Manager as necessary.</li><li>
Adhere to all safety and risk management policies.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>Ability to provide prompt, courteous service and properly interact with a broad cross-section of guests while maintaining equal priority to internal and external guests</li><li>
Must be of legal age to serve alcohol in the state of Arizona.</li><li>
Ability to learn, apply and firmly enforce Arizona State liquor laws, as well as Xanterra South Rim liquor policies and National Park Service requirements.</li><li>
Ability to pass company sponsored alcohol awareness class and apply methods learned to guest situations.</li><li>
Ability to accurately handle cash transactions, including guest, Cocktail Server and Food &amp; Beverage Server transactions. Learn and operate the Simphony POS system.</li><li>
Ability to follow portion pour procedures and established recipe&rsquo;s for all beverages served.</li><li>
Assist in new cocktail construction and menu enhancements with guidance and permission from leadership team.</li><li>
Must be available for evening shifts, weekends, and holidays.</li><li>
Must be 18 years of age in accordance with Arizona State Liquor Law to serve alcohol. Ability to learn, apply and firmly enforce Arizona State liquor laws, as well as Xanterra South Rim Alcohol policies and National Park Service requirements.</li><li>
Must be 21 years of age to pour alcohol per Xanterra policy.</li><li>
Must be able to pass ServSafe food handler training.</li></ul><div>
Physical Requirements include:</div><br>
<div></div><ul><li>
Physically able to change out fifteen gallon beer kegs.</li><li>
Able to stand for long periods of time.</li></ul><div></div><div><i><br>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></div></div>

Bartender - Grand Canyon South Rim

<div>Overview:<div></div><div><b><br>
Grow your hospitality career at the iconic El Tovar Dining Room, a world-class fine dining destination at Grand Canyon National Park!</b></div><div></div><div><br>
Step into a leadership role at one of the most iconic restaurants in the world&mdash;the El Tovar Dining Room at Grand Canyon National Park. As an <b>Assistant Restaurant Manager</b>, you&rsquo;ll oversee daily operations in a celebrated fine dining setting that has welcomed presidents, world leaders, and legendary artists. With its blend of historic elegance, gourmet cuisine, and unmatched canyon views, El Tovar offers both a professional challenge and the adventure of a lifetime. Join our team at the South Rim, where you&rsquo;ll not only deliver world-class hospitality but also Live. Work. Explore. in one of the Seven Natural Wonders of the World.</div><div><br>
</div><div><b>Job Summary:</b></div><div>
Oversee dining room operations as scheduled, including day tours and special functions.</div><div></div><div><b><br>
The Details:</b><br>
<b>Position Type</b>: Full-Time, Year-Round</div><div><b>
Schedule</b>: May include weekends, evenings, and holidays.</div><div><b>
Housing:</b> Private bedroom in a shared apartment for $267.00 per month. This covers rent and basic utilities.</div><div></div><div><b><br>
Why Grand Canyon South Rim?</b><br>
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection&reg;, we are the primary authorized concessionaire at the Grand Canyon South Rim, and proud stewards of the park.</div><div></div><div><b><br>
Life at the South Rim:</b></div><ul><li>
Free meals at the Employee Cafeteria</li><li>
Free on-site laundry facility, free shuttle service, and Wi-Fi (limited bandwidth)</li><li>
A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities</li><li>
Meet people of all ages from all over the country and world!</li></ul><div><b>
Benefits:</b></div><ul><li>
Medical, Dental, Vision</li><li>
Paid Time Off and Holidays</li><li>
Disability Insurance</li><li>
401k with match</li><li>
Life and AD&amp;D Insurance</li><li>
Employee Assistance Program</li><li>
Wellness Programs</li><li>
Learning and Development Programs</li></ul><div><b>
Perks:</b></div><ul><li>
Free Grand Canyon National Park pass</li><li>
Rec Center &ndash; Fitness Equipment, Computers, and Free WiFi</li><li>
Paid Day off on your birthday
</li><li>Discounted mule rides</li><li>
Free Grand Canyon Railway Train Rides</li><li>
Retail, Lodging and Travel Discounts
</li><li>Planned employee trips and activities</li><li>
$350 Referral Bonus Program</li><li>
The adventure of a lifetime!</li></ul>
Responsibilities:
<ul><li>Oversee the regular service of the El Tovar dining room and lounge to ensure professional operation and consistently high quality of service. Emphasis on dining room management should focus on the lunch and dinner seating&rsquo;s with supervision of breakfast seating&rsquo;s conducted on an as needed basis.</li><li>
Work with the Food &amp; Beverage Trainer to administer a comprehensive training program for Servers, Dining Room Bussers, Host/Hostess&rsquo;, Cocktail Servers and Bartenders.</li><li>
Counsel with the there Assistant Managers for recommendations and approval of all promotions for the dining rooms, lounge and employee cafeteria.</li><li>
Assist with supervising of all monthly inventories.</li><li>
Responsible for the maintenance of sanitation standards for the dining rooms, lounge and employee cafeteria in accordance with company, National Park Service, and Serve Safe standards.</li><li>
Responsible for establishing and overseeing side work duties, special opening and closing duties for front of the house staff.</li><li>
Responsible for all VIP reservations for the Arizona Steakhouse dining room.</li><li>
Responsible for shift meetings, communicating specials and other pertinent information to staff.</li><li>
Adhere to all safety, risk management and environmental policies.</li><li>
Ensure staff is adhering to risk management procedures including, but not limited to, wearing personal protective equipment, MSDS location and comprehension, ergonomics and slip and fall.</li><li>
Project a commitment to Xanterra South Rim environmental policies.</li><li>
Be accountable to NPS survey results and goals. Hold leadership team and hourly employees accountable for performance to achieve results.</li><li>
Be accountable to Unifocus survey goals and results. Hold leadership team accountable for performance to achieve desired results.
</li><li>Other duties as assigned.</li></ul>
Qualifications:
<ul><li>Must be available to work nights, weekends and holidays.</li><li>
2 years salaried management experience in multi-unit dining establishment(s).</li><li>
Experience with and knowledge of all front of the house positions with the ability to quickly assess service situation(s) during the meal period(s).</li><li>
Beer, Liquor and Wine knowledge is a must.</li><li>
Experience managing the financial aspects of a restaurant.</li><li>
Ability to train and evaluate staff performance in a full-service restaurant.</li><li>
Demonstrated positive leadership skills with the ability to drive employee engagement.</li><li>
Strong interpersonal and conflict resolution skills.</li><li>
Ability to pass ServeSafe Manager course and TIPS training within 90 days of employment.</li><li>
Competency using Outlook, Word and Excel.</li><li>
Experience with computerized POS systems.</li><li>
Excellent verbal communication skills with the ability to effectively interact with a broad cross-section of guests, employees, government officials and company business clients.</li><li>
Demonstrated leadership skills that promote employee engagement and retention.</li><li>
Basic accounting skills with ability to figure labor budgets, sales, costs of services and ability to analyze P&amp;L statements.</li></ul><div>
Physical Requirements include:</div><div>
Constantly: Stand, walk, reach outward, bend, lift/carry up to 20 lbs., and push/pull up to 25 lbs.</div><div>
Frequently: Reach above shoulder, squat/kneel, lift/carry up to 50 lbs., and push/pull up to 40 lbs.</div><div>
Occasionally: Sit, lift/carry up to 100 lbs., and push/pull up to 100 lbs.</div><div></div><div><i><br>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</i></div></div>

Assistant Restaurant Manager - Fine Dining - Grand Canyon South Rim

<b>Overview (Text Only):</b><br>
Awarded World’s Best Small Ship Cruise line, Windstar Cruises is known for intimate yacht style experience and unique voyages to the world’s best small ports and hidden harbors. Its three sailing yachts and four all-suite yachts carry just 148 to 342 guests and cruise around the world.
<br><br>
<b>Our Mission:</b> We imagine and deliver personalized and immersive experiences 180 degrees from ordinary
<br><b>Our Vision:</b> Enriching people’s perspective through inspired travel
<br><b>Our Values:</b> Welcoming, Innovative, Now, Discipline, Serve, Teamwork, Authentic, Responsible
<br><br>
See what our team members have to say about this great opportunity!
<br><ul>
<li>"I appreciate the ability to work from home that many of my coworkers are well-traveled and respond quickly by phone and email. I get to be in touch with intelligent guests and agents from all over and together we craft dream trips they’ll remember for life!"</li>
<li>"I really enjoy that everyone here is willing to help each other. Everyone here is beyond ordinary!"</li>
<li>"The support and understanding from upper management not just in our professional life, but personal life is amazing!"</li>
</ul>
Full-time positions available to work remotely as long as you live in one of these states:
<br>AR, AZ, CO, FL, LA, MN, TX, and WI.
<br><br>
Operations Agent is responsible for effective coordination of all booking aspects after creation. This can include manifesting, reservation accounting processes, irregular operations tasks, and other operational tasks as seen below.
<br><br>
<b>Responsibilities (Text Only):</b><br>
<ul>
<li>Operational Tasks: Execute assigned tasks related to voyage processing, ensuring timely completion; handling Outbound and Inbound calls, chats, and emails; and SmartSheet interactions to effectively align bookings with voyages.</li>
<li>Irregular Operations: Act as contact agent for TA/Guests to coordinate irregular operations.</li>
<li>Manifesting: Assist with basic manifesting functions as assigned by the Documents & Manifests lead.</li>
<li>Reservations Accounting: Assist with basic accounting functions as assigned by the Res Accounting lead. This will include contacting TA/Guests for open and past due balances.</li>
<li>Guest Support: Assist with overflow service calls during peak times in the Call Center as required.</li>
<li>Booking Processes: Coordinate all aspects of bookings, from creation to completion, ensuring accuracy and efficient operations to meet company KPIs.</li>
<li>Team Leadership: Coach and mentor Ops team members to improve performance and assist with onboarding new Ops team members.</li>
<li>Other Duties as assigned by management.</li>
</ul>
<b>Qualifications (Text Only):</b><br>
<ul>
<li>Excellent written and verbal communication skills.</li>
<li>Ability to work collaboratively across departments and adapt to changing priorities.</li>
<li>Strong organizational skills and ability to manage multiple tasks simultaneously.</li>
<li>Self-starter with excellent task management skills</li>
<li>Intermediate proficiency in all Microsoft Office programs, with the ability to teach their primary usage(s).</li>
<li>Familiarity with or willingness to adopt AI-powered platforms (e.g., Copilot, automated workflows, data analysis tools) is a plus.</li>
<li>Cruise or tour operations / reservations experience preferred.</li>
<li>Preferred experience managing processes with timelines.</li>
<li>Proficiency with Reservations and Operations systems (Seaware Core preferred)</li>
<li>This position is expected to adjust work hours in cases of irregular operations, which likely will also require extended hours.</li>
</ul>
<b>BENEFITS:</b> For full-time employees, Windstar offers a comprehensive benefits package including: Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; Vacation, Sick Time and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance and Employee Discounts & Travel Deals.
<br><br>
<b>EEO:</b> Windstar is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
<br><br>
<b>Work Environment:</b> Remote work. Secure home office environment suitable for remote work without disruptions. Hardwire Internet connection required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operations Agent

Join Xanterra and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Xanterra

About Company

HR Training Specialist

Bartender - Grand Canyon South Rim

Assistant Restaurant Manager - Fine Dining - Grand Canyon South Rim

Operations Agent

Operations Agent

Operations Agent

Operations Agent