Urwah Admin

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
This individual will be responsible for managing the day-to-day focuses of all assigned individuals, as well as continuing to help team members creating new profit streams within customers. They will also be required to provide weekly reports to track progress against the below responsibilities &amp; measurables. 
What you&rsquo;ll do as the Manager Sales &ndash; HC:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities:
 
 
Functional Responsibilities: 
<ul><li>Have a thorough knowledge of how the HC sales market operates in the US</li><li>
Annual Targets fulfilment</li><li>
Year over Year growth for assigned accounts within team</li><li>
Managing day-to-day issues related to team members</li><li>
Hunting New Business (prospecting)</li><li>
Expanding Business with Collaboration with UK, India &amp; Global Teams</li><li>
Monthly forecasting</li><li>
Supporting and facilitating a learning culture through available WiGs trainings ensuring participation and attendance.</li><li>
Thorough engagement with team members to ensure your part as a knowledge hub for ALL team members.
</li><li>Have the capability to resolve and drive customer opportunities, requests and issues within the organization.</li><li>
Celebrate wins and maintain a culture of accountability for underperforming team members.</li><li>
Have the capability to utilize the organization&rsquo;s provided tools to increase customer base by new customer acquisition.</li></ul> 
Administrative Responsibilities: 
<ul><li>Holiday / Annual Leave Cover</li><li>
Procurement &amp; Service Sales Issues to be resolved by Division leader.</li><li>
Responsible for ensuring that AEs are given correct support &amp; training (supported by leadership)</li><li>
Customer Interaction and structured email response templates</li><li>
Initial OEM / Customer Discussion &amp; Negotiation</li><li>
Back-end Process</li><li>
System Behaviour</li><li>
CE hygiene</li><li>
Zones High-Level Presentation</li><li>
Team Pipeline Reporting</li><li>
Ensuring all Opportunities are logged in the system and updated for tracking purposes.</li><li>
Holding weekly meetings with Division Leader to highlight any team issues.</li></ul>
What you will bring to the team:<ul><li>
Revenue &amp; GP Growth across PK Team (per individual)</li><li>
Pipeline Growth (per individual)</li><li>
Reporting Capability</li><li>
QBS Based Selling Skillset</li><li>
Importance of Relevance in engagement for New Businesses.</li><li>
Expansion of customer base through acquisitions with recurring payment business.</li><li>
Lead the team to achieve 100%+ assigned annual goals.</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)</div>

Manager Sales - HC

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
Exciting times! We are currently expanding our Commercial Sector sales team and looking for key talent that will be responsible for selling products and/or services to a wide variety of businesses in the sector! As a Account Executive, you will collaborate with multiple internal teams, such as Marketing, Proposal Development, Product, Delivery and more to ensure customer satisfaction and retention goals are met.
You will receive comprehensive training on essential topics such as procurement processes and regulations and learn best practices of the Market/Industry. You will also gain the ability to understand the needs and challenges of customers to propose solutions that meet needed requirements on time and on budget. You will learn skills in CRM, Adobe Acrobat and added depth with creating, editing and reviewing PDF&rsquo;s and additional Software tools. 
What you&rsquo;ll do as the Account Executive:
Employees employed in the role of Account Executive shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Identify and qualify new sales opportunities in the EMEA market through cold calling, emailing, networking, and referrals.</li><li>
Actively prospect new potential accounts and develop established clients through outbound calling using Zones&rsquo; proprietary sales methodology.</li><li>
Position Zones&rsquo; Line of Business Solutions as a strategic advantage to our customer&rsquo;s long-term success.</li><li>
Maintain Zones vision, values, and &ldquo;Five Star&rdquo; culture for success.</li><li>
Develop and maintain relationships with key decision-makers and influencers in the commercial sector, such as procurement officers, IT managers, and directors.</li><li>
Manage and grow your business acumen and continue your success as you bring on additional business to meet your activity, revenue and margin targets.</li><li>
Prepare and deliver sales presentations, proposals, and contracts that demonstrate the value and benefits of the products or services.</li><li>
Negotiate sales terms and conditions and close deals in a timely and professional manner.</li><li>
Use your sales acumen to anticipate and overcome customer objections to close sales.</li><li>
Track and report sales activities, pipeline, and revenue using sales reports.</li></ul>
What you will bring to the team:<ul><li>
Bachelor&rsquo;s degree in business, marketing, administration, or related field.</li><li>
Experience in B2B Sales would be a plus.</li><li>
Excellent communication, presentation, and negotiation skills in English.</li><li>
Ability to work independently and as part of a team.</li><li>
An intensive knowledge of all the latest IT-related products, both software and hardware.</li><li>
Proficiency in Microsoft Office, and knowledge of CRM tools, and web conferencing platforms.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 1:00 PM to 9:30 PM (Pk time)</div>

Account Executive

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
The Global Operations Specialist is responsible for analyzing the organization's sales performance and operational efficiency worldwide. This role involves supporting global sales teams and executives by providing detailed sales and market analysis, including pipeline assessment, forecasting, historical sales analysis, and market potential evaluation. Additionally, the specialist will play a crucial role in implementing and maintaining sales automation tools in various regions to enhance organizational value. 
What You Will Do as a Global Operations Specialist:
Employees employed in the role of Global Operations Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Your responsibilities will include, but are not limited to:<ul><li>
Coordinate with Partners and sales operations globally</li><li>
Support global onboarding of partners and internal teams with tools, documentation, and process training.</li><li>
Analyze trends and performance metrics to identify opportunities for efficiency and growth.</li><li>
Manage global portals, ensuring updated catalog and prices</li><li>
Provide daily operational support</li><li>
Monitor invoicing and address payment delays</li><li>
Deliver business intelligence through reporting and analysis</li><li>
Build relationships with sales and corporate support leadership</li><li>
Communicate frequently and effectively</li><li>
Drive results and follow through</li><li>
Participate in calls for communication, improvement, and alignment</li></ul> 
What You Will Bring to the Team:<ul><li>
At least 5 years of Data Analyst, Business Intelligence, Financial Analyst, Operations Analyst</li><li>
Experience in offshore/out-sourced environments, sales, business operations, or marketing with project coordination</li><li>
Effective communication skills across all levels of business</li><li>
Advanced Excel Skills in MS Office tools, especially Excel and Power Bi for advanced modeling and data analysis</li><li>
Detail-oriented with high accuracy</li><li>
Ability to work in a fast-paced environment and meet deadlines</li><li>
Excellent customer service and account management skills</li><li>
Strong analytical, problem-solving, and decision-making abilities</li><li>
Neutral accent with good articulation and professional escalation management</li><li>
Outstanding presentation and communication skills</li><li>
Graduate &ndash; In any discipline.</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Shift Timings: 8:00 P.M to 5:00 A.M (Pk time)</div>

Global Operations Specialist

<div>Description 
 
 
Company Overview: 
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer. 
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
What will you bring to the team:
REQUIRED EXPERIENCE:<ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 05:00 AM (Pk time)</div>

Customer Service Representative

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management. 
What you&rsquo;ll do as the Customer Success Manager 2:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and manage the customer service experience, Act as the primary point of contact for customer escalations.</li><li>
Own overall operational account(s) health</li><li>
Internal reporting to ensure key SLA and metrics are being met.</li><li>
Conduct operationally focused business reviews routinely with Account manager and Client.</li><li>
Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards</li><li>
Listen for customer pain points and coordinate the appropriate resources to alleviate.</li><li>
Manage issue resolution and risk mitigation.</li><li>
Provide quick resolution to client concerns.</li><li>
Coordinate with internal operational teams to minimize risks.</li><li>
Performance Management</li><li>
Measure the success of each client-facing process.</li><li>
Ensure support consistency across assigned accounts.</li><li>
Measure performance against SLAs</li><li>
Measure the success of each client-facing process.</li><li>
Own and manage the client operational relationship.</li><li>
Consistent engagement with key operational contacts at the client</li><li>
Understanding of client&rsquo;s needs and Zones operational offerings</li><li>
Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.</li><li>
Ensuring any client-related issues are properly addressed to the satisfaction of the client.</li><li>
Own overall operational account health</li><li>
Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.</li><li>
Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.</li><li>
Ensure account documentation is up to date and accurate.</li><li>
Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.</li><li>
Identify opportunities for account development.</li><li>
Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.</li><li>
Drive account entanglement through the expansion of operational offerings</li><li>
Manage issue resolution and risk mitigation.</li><li>
Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.</li><li>
Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.</li><li>
Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.</li></ul>
What you will bring to the team:<ul><li>
3 years of customer service and/or account management experience</li><li>
Familiarity with order fulfillment, corporate purchasing</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.</li><li>
Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.</li><li>
Excellent verbal and written communication skills</li><li>
Experience presenting to top-tier clients.</li><li>
Ability to work with little or no supervision.</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Client Success Manager – 2

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The ideal candidate will be a passionate advocate for Zones clients and understanding what it means to be intensely client focused. This role will make sure that Zones clients are happy, engaged, and receiving maximum operational support each day. As a member of one of Zones most client-facing organizations, this individual possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders across multiple stakeholder groups.
The Senior Licensing Advisor will report directly to the Licensing Advisor Manager and is responsible for proactive direct client communication regarding software lifecycle maintenance, subscription renewals and understanding the maintenance of software licenses of clients in their assigned region to provide dedicated white glove support. Knowledge of product offerings, licensing, and pricing is used daily. The role interacts with clients, publishers, CSS&rsquo;s and other departments as well as heavy client facing interaction through omni channel support. 
What you&rsquo;ll do as the Senior Licensing Advisor:
Employees employed in the role of Senior Licensing Advisor shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and manage the proactive client engagement for licensing maintenance and subscription renewals; Act as the primary point of contact for licensing escalations for assigned region</li><li>
Manages the coordination of cadence client meetings with CSS and account support team</li><li>
Communicates with client and stakeholders to schedule business reviews, status calls, etc.</li><li>
Aids in presentation of reports and presentations as needed</li><li>
Support standardized reviews with clients to ensure all licensing requirements are met
</li><li>Timely and effective communication with licensees on relevant business needs, on-and offboarding, and product reports</li><li>
Maintain ticketing system case documentation related to activities and projects
</li><li>Deliver and proactively manage client install base to maintain customer satisfaction
</li><li>Ownership of all customer licensing, internal and external parties and existing client questions</li><li>
Proactively manage &ldquo;red flag alerts&rdquo;-heavy client communication interaction</li><li>
Works closely with CSS on customer software related escalations</li><li>
Analyze trends, pricing analysis and customer input to close custom deals</li><li>
Issue/Risk mitigation and resolution, work closely across departments to drive resolution and recovery</li><li>
Present action plan for issue resolution to account team with scheduled follow-ups until resolution achieved</li><li>
Work closely with SAM team to delivery internal reporting on key lifecycle events</li></ul> 
What you will bring to the team:<ul><li>
4 years Bachelor&rsquo;s Degree</li><li>
4+ years working with Tier 1 software publishers and at least 3 years of account management with prior experience in IT software support</li><li>
Experience working in ticketing systems!</li><li>
Excellent verbal and written communication skills
</li><li>Demonstrated ability to provide world class customer service.</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely manner.</li><li>
Ability to act quickly on issues and develop solutions.</li><li>
Demonstrated track record of achieving productivity goals.</li><li>
Experience with Microsoft product terms and conditions.</li><li>
Adobe experience a plus</li><li>
Completion of Microsoft MCP (Licensing)</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Senior Licensing Advisor

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
In this role, you will lead the strategic planning, implementation, and management of our IT infrastructure to ensure scalability, security, and operational excellence. You&rsquo;ll oversee network architecture, cloud solutions, data centers, and enterprise systems while driving innovation and efficiency. If you thrive in a fast-paced, global IT environment and are passionate about cutting-edge technology, this is the role for you.
Zones Digital is tasked with building and innovating functionality that delights our clients and drives our colleagues performance. Here, Zones &quot;intrapreneurs&quot; work with Zones' business leaders, industry partners, and customers to develop and scale innovative ideas into valuable functionalities. Our mission is to radically accelerate digital innovation through collaboration and rapid experimentation that delivers connected, integrated, and automated technology solutions to businesses worldwide. 
What you&rsquo;ll do as the Manager Information Technology Infrastructure: 
Employees employed in the role of Manager Information Technology Infrastructure shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Key Responsibilities:<ul><li>
Design, implement, and maintain enterprise IT infrastructure (networks, servers, storage, cloud platforms).</li><li>
Lead a team of engineers in deploying and managing infrastructure projects.</li><li>
Ensure high availability, disaster recovery, and security compliance (ISO, NIST, SOC).</li><li>
Optimize cloud (Azure/AWS/GCP) and on-premises infrastructure for performance and cost efficiency.</li><li>
Collaborate with cybersecurity teams to enforce best practices and mitigate risks.</li><li>
Evaluate emerging technologies and recommend infrastructure enhancements.</li><li>
Manage vendor relationships, contracts, and SLAs for infrastructure services.</li></ul> 
What you will bring to the team:<ul><li>
Bachelor&rsquo;s degree in computer science, IT, or related field (Master&rsquo;s preferred).</li></ul><ul><li>
5+ years of IT infrastructure management experience, including cloud and hybrid environments.</li><li>
Strong expertise in networking (CISCO, SD-WAN), virtualization (VMware), and IaC (Terraform, Ansible).</li><li>
Certifications such as CCNA, CCNP, AWS/Azure Architect, or ITIL are a plus.</li><li>
Proven leadership skills with the ability to mentor teams and drive IT strategy.</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Shift Timings: 7:00 PM to 4:00 AM (Pakistan Time)</div>

Manager IT Infrastructure

Join Zones and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.