Urwah Admin

Zones

<div>Description 
 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
Responsible for execution and delivery of Technology Solution Center projects from inventory receipts to order fulfillment. Including ITAD, Repair, Inventory Management, and coordination of projects among various Technology Solution Center departments.
The Production Planner also collaborates with the Project Team, Supply Chain Operations, and internal Zones team members to coordinate product delivery to meet customer requirements and SLAs according to SOW. 
What you&rsquo;ll do as the TSC Planner:
Employees employed in the role of Technology Solution Cener Planner shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Represents TSC various departments and acts as the single point of contact for internal and external parties.</li><li>
Participates in project onboardings, collaborates with Project Manager Office on executing TSC related responsibilities.
</li><li>Responsible for communicating project deliverables and SLA&rsquo;s to respective TSC departments. Works with Department managers to ensure work instructions are documented according to SOW and ISO requirements.
</li><li>Assists with Run Book documentations and update for TSC related tasks and functions.
</li><li>Responsible for coordinating work with respective TSC departments to meet customer requirements. Sets appropriate expectations according to schedule.
</li><li>Responsible for managing project changes within TSC.</li><li>
Responsible for the quantity and quality of work performed by the TSC team.
</li><li>Serves as an escalation point for issues; resolves conflicts involving production throughput, scheduling, resources, or technical issues.
</li><li>Participates in customer meetings as a TSC subject matter expert.
</li><li>Responsible for providing reporting and metrics related to TSC functions</li><li>
Utilizes advanced Excel skills to run detailed reporting and analytics, enabling more efficient and data-driven scheduling and resource allocation</li></ul> 
What you will bring to the team:
EDUCATION/CERTIFICATION:
BA/BS in Supply Chain, IT Services or related fields.
3 to 5 years of service coordination and planning experience with IT assets hardware and software or equivalent experience.
CERTIFICATES/LICENSES, ETC.:
Project coordination or Project management certificates preferred. Supply Chain training and certificates preferred. 
REQUIRED EXPERIENCE: 
<ul><li>
3+ years&rsquo; experience in IT Asset Disposition is preferred.</li><li>
Demonstrates knowledge in risk management, change order management, performance measurement, and project/people management.</li><li>
Experience in working in ISO environment is preferred. Possesses knowledge of audit and tracking.</li><li>
Experience in Quality Control activities, ability to identify and manage risk.</li><li>
Ability to manage multiple priorities while staying aligned to project objectives and deliverables.
</li><li>Ability to manage and influence others both internal and external.
</li><li>Exceptional communication skills.
</li><li>Experience and successful management of projects and service level agreements.
</li><li>Ability to effectively prioritize and execute tasks in a high-pressure, time sensitive environment.</li><li>
Proficient in Microsoft Office tools, with advanced Excel skills to support reporting and analytics</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 08:00 PM to 05:00 AM (Pk time)</div>

Technology Solution Center Planner

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 Position Overview:
The Returns Specialist plays a pivotal role in managing the process of client returns, ensuring efficient handling and resolution while maintaining positive relationships with both customers and suppliers.
 What you&rsquo;ll do as the Returns Specialist:
Employees employed in the role of Returns Specialist shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Process client returns to company stock and suppliers using in-house processing software.<ul><li>
Apply for supplier RMA (Return Merchandise Authorization) numbers.</li><li>
Ensure that appropriate products are shipped to the supplier</li><li>
Ensure Zero outstanding open RMAs in the database aged over 60 days</li><li>
Develop and maintain good relationships with customers/manufacturers by the most appropriate communication method (i.e., fax, email, telephone) to aid the smooth operation of returns.</li><li>
Transferring stock from bin to bin or warehouse to warehouse using in-house processing software.</li><li>
Familiarize and obtain a thorough understanding of in-house processing software. (AX and MS Outlook)</li><li>
Ensure goods are identified correctly before shipping.</li><li>
Liaise with internal departments.</li><li>
Arrange and co-ordinate deliveries with different couriers.</li><li>
Provide support and assistance as required to meet the companies&rsquo; objectives (i.e., picking, packing, invoicing, cycle counting, stock and stock takes).</li><li>
Attainment of continuous improvements in quality and cycle time.</li></ul>
What you will bring to the team:<ul><li>
BBA/MBA Supply Chain</li><li>
1 &ndash; 2 years in Supply Chain (Experience in procurement will be a plus)</li><li>
Good communication skills</li><li>
Background of working with US vendors, distribution, or the retail computer hardware/software industry, is preferred.</li><li>
Expertise in vendor negotiation and administration, and proficiency with basic MS Office applications is also required.</li><li>
Strong communication skills, both written and oral are required, as well as effective time management.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Shift Timings: 01:00 PM to 09:30 PM</div>

Returns Specialist

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
Project Coordinator is a key role to delivering customer service directly to our top tier clients in order to achieve a high degree of customer satisfaction and meeting customer&rsquo;s SLA expectations for projects. This role requires a highly-motivated individual with the ability to deal with ambiguous requests, manage on-going deployment schedules and handle multiple competing priorities. 
What you&rsquo;ll do as the Project Coordinator: 
Employees employed in the role of Project Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Coordination of the deployment processes.</li><li>
Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow)</li><li>
Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status</li><li>
Working in a team environment</li><li>
Developing firm understanding of the principles and best practices of inventory management.</li><li>
Managing project tools including nterprise, such as Client dashboards, Smartsheets and MS Excel</li><li>
Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes.</li><li>
Project management experience is a plus</li></ul>
What you will bring to the team:
EDUCATION/CERTIFICATION:
Bachelor&rsquo;s degree in IT/Business Administration or any other related field 
CERTIFICATES/LICENSES, ETC:<ul><li>
N/A</li></ul> 
REQUIRED EXPERIENCE:
<ul><li>Strong customer service skills</li><li>
Excellent organization skills and process expertise
</li><li>Ability to deal with ambiguity.</li><li>
Excellent verbal and written communication skills</li><li>
Ability to meet aggressive deadlines</li><li>
Analytical with excellent problem-solving skills</li><li>
Very driven, team-oriented and active participant in accomplishing team goals</li><li>
Ability to work with little or no supervision</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Shift Timings: 8:00 P.M to 5:00 A.M (Pk time) 
#LI-SY1</div>

Project Coordinator

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The ideal candidate will be a passionate advocate for Zones clients and understanding what it means to be intensely client focused. This role will make sure that Zones clients are happy, engaged, and receiving maximum operational support each day. As a member of one of Zones most client-facing organizations, this individual possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders across multiple stakeholder groups.
The Licensing Advisor role will report directly to the Licensing Lifecycle Manager and is responsible for proactive direct client communication regarding software lifecycle maintenance, subscription renewals and understanding the maintenance of software licenses of clients in their assigned region to provide dedicated white glove support. Knowledge of product offerings, licensing, and pricing is used daily. The role interacts with clients, publishers, CSS&rsquo;s and other departments as well as heavy client facing interaction through omni channel support.
What you&rsquo;ll do as the Licensing Advisor:
Employees employed in the role of Licensing Advisor shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and manage the proactive client engagement for licensing maintenance and subscription renewals; Act as the primary point of contact for licensing escalations for assigned region</li><li>
Manages the coordination of cadence client meetings with CSS and account support team</li><li>
Communicates with client and stakeholders to schedule business reviews, status calls, etc.</li><li>
Aids in presentation of reports and presentations as needed</li><li>
Support standardized reviews with clients to ensure all licensing requirements are met</li><li>
Timely and effective communication with licensees on relevant business needs, on-and offboarding, and product reports</li><li>
Maintain ticketing system case documentation related to activities and projects</li><li>
Deliver and proactively manage client install base to maintain customer satisfaction</li><li>
Ownership of all customer licensing, internal and external parties and existing client questions</li><li>
Proactively manage &ldquo;red flag alerts&rdquo;-heavy client communication interaction</li><li>
Works closely with CSS on customer software related escalations</li><li>
Analyze trends, pricing analysis and customer input to close custom deals</li><li>
Issue/Risk mitigation and resolution, work closely across departments to drive resolution and recovery</li><li>
Present action plan for issue resolution to account team with scheduled follow-ups until resolution achieved</li><li>
Work closely with SAM team to delivery internal reporting on key lifecycle events</li></ul>
What you will bring to the team:<ul><li>
4 years Bachelor&rsquo;s Degree</li><li>
2+ years working with Tier 1 software publishers.</li><li>
3 years of account management with prior experience in IT software support</li><li>
Experience working in ticketing systems!</li><li>
Excellent verbal and written communication skills</li><li>
Demonstrated ability to provide world class customer service.</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely manner.</li><li>
Ability to act quickly on issues and develop solutions.</li><li>
Demonstrated track record of achieving productivity goals.</li><li>
Experience with Microsoft product terms and conditions.</li><li>
Adobe experience a plus</li><li>
Completion of Microsoft MCP (Licensing)</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Licensing Advisor

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview: 
 
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management. 
What you&rsquo;ll do as the Client Success Manager 1: 
Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making. 
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner</li><li>
Create quotes and orders flawlessly.</li><li>
Meet or exceed customer/contract SLAs on Quote delivery</li><li>
Meet or exceed customer/contract SLAs on Order placement</li><li>
Continuously monitor open orders and expedite where needed</li><li>
Provide comprehensive and timely communication to customers and Sales</li><li>
Relationship Building &ndash; Develop solid relationships with Zones customers.</li><li>
Interact with customers on a daily basis.</li><li>
Establish relationships with multiple people in multiple departments</li><li>
Constantly communicate outstanding orders, constraints and alternatives.</li><li>
Coordinate and encourage Zones team member interactions with accounts</li><li>
Customer Service &ndash; Provide for Customer operational and reporting needs.</li><li>
Provide proactive action to provide 5 star service.</li><li>
Have a complete understanding of the Zones Service Catalog</li><li>
Be the first and primary line of contact on all customer issues and concerns</li><li>
Engage Sales to coordinate communication of service and needs.</li><li>
Ensure that timely and impactful reporting is provided to the customer</li><li>
Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.</li><li>
Ensure custom catalog maintenance on Zones Connect</li><li>
Process project worksheets for inventory allocations</li><li>
Monitor and coordinate inventory management activities. (Hardware)</li><li>
Monitor and provide support activities on Customer contracts (Software)</li><li>
Project Management &ndash; Conduct account planning and coordination of needs.</li><li>
Actively participate in pipeline growth and maintenance activities</li><li>
Uncover future needs through constant value driven interactions.</li><li>
Understand account dynamics and look for ways to increase profitability</li><li>
Understand Zones automation capabilities and look for opportunities to provide those services to customers.</li><li>
Coordinate with PMO or Enterprise Operations on new customer roll outs</li></ul>
What you will bring to the team:<ul><li>
Experience in Enterprise level sales</li><li>
Strong customer service skills and commitment to meet or exceed customer requirements</li><li>
Excellent organization skills and process expertise</li><li>
Ability to work in a fast-paced environment and meet aggressive deadlines</li><li>
Excellent verbal and written communication skills</li><li>
Ability to negotiate, influence, and persuade</li><li>
Analytical with excellent problem-solving skill</li><li>
Ability to work with little or no supervision</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Client Success Manager – 1

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
You are a dynamic, multifaceted individual with a background in Computer Science or Engineering and experience developing manual and automated QA for enterprise application APIs in Angular, React, Vue, and native mobile apps. You possess knowledge of agile processes and principles. You also have a keen interest and understanding of digital processes. You possess intellectual curiosity, out-of-the-box thinking, strong problem-solving skills, excellent communication skills, and the ability to work/influence multiple stakeholder groups. 
Zones Digital is tasked with building and innovating functionality that delights our clients and drives our colleagues performance. Here, Zones &quot;intrapreneurs&quot; work with Zones' business leaders, industry partners, and customers to develop and scale innovative ideas into valuable functionalities. Our mission is to radically accelerate digital innovation through collaboration and rapid experimentation that delivers connected, integrated, and automated technology solutions to businesses worldwide. 
What you&rsquo;ll do as the QA Engineer 
Employees employed in the role of QA Engineer shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
You will develop manual and automated QA tests for all workflows and cases.
</li><li>Create scalable QA automation frameworks that scale with the platform.</li><li>
Identify and work with the engineering team to resolve performance and scalability issues.</li></ul>
What you will bring to the team:<ul><li>
5+ years of progressive engineering experience.</li><li>
5+ years of experience creating QA automation for enterprise, web, and mobile applications.</li><li>
Experience with QA frameworks like JEST and Cypress.</li><li>
Hands-on experience with any of the following: Python, React, Angular, JavaScript, Typescript, etc.</li></ul> 
Your Education<ul><li>
BS/MS in Computer Science or related field.</li></ul>
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Shift Timings: 7:00 PM to 4:00 AM (Pakistan Time)</div>

Quality Assurance Engineer

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The ideal candidate possesses intellectual curiosity, creativity, strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment as well as a strong desire to contribute to Zones&rsquo; continued success. This person will lead investigations into undefined areas, ambiguous requirements and will define scope, requirements and measurable deliverables that can be executed on using PMO principles. They create scope and execute initiatives by partnering with senior stakeholders (Partner and Product Management, Purchasing, Operations, IT, Finance, Sales) to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all. 
What you&rsquo;ll do as the Project Manager 2: 
Employees employed in the role of Project Manager 2 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Formulate strategy, plans and measurable objectives for programs and projects</li><li>
Demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort</li><li>
Timely completion of project initiatives Identify and drive demonstrable improvement of Key Process Indicators (KPIs) vs. baseline measurements developed as part of each project effort</li><li>
Successful management of project scope, budget and scheduled to ensure timely completion of program and project initiatives</li><li>
Ensure that 100% of all tasks are resolved within appropriate time constraints through proper task management</li><li>
Provide weekly status report depicting:</li></ul><ul><li>
Service engagements</li><li>
Resource Utilization</li><li>
Project Status</li><li>
Risks</li><li>
Issue Mitigation</li><li>
Portfolio Status</li></ul><ul><li>
Timely completion of project initiatives</li><li>
Effective project communications with multiple stakeholders, teams and executive management</li></ul>
What you will bring to the team:
EDUCATION/CERTIFICATION:<ul><li>
Bachelor&rsquo;s degree required; MBA preferred.</li><li>
PMP, ITIL or equivalent Certification preferred.</li></ul> 
REQUIRED EXPERIENCE:<ul><li>
5 plus years of experience in program/ project management, process engineering or strategy within a technology or operations environment</li><li>
Leadership skills: must have experience leading a portfolio of programs, multiple projects and teams.</li><li>
Ability to take ambiguous requirements, conduct investigation and develop strategy.</li><li>
Problem solving skills: must be able to identify risks and develop actionable mitigation plans</li><li>
Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations.</li><li>
Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas.</li><li>
Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand.</li><li>
Knowledge of and experience using Project Management Software</li><li>
Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00PM &ndash; 5:00AM (Pk time)</div>

Project Manager 2

Join Zones and explore 19   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.