Urwah Admin

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Accounts Payable Intern is responsible for providing financial, administrative and data entry services to ensure effective, efficient and accurate financial and administrative operations. Providing these services in an effective and efficient manner will ensure that A/P finances are accurate and up to date. 
What you&rsquo;ll do as the Accounts Payable - Intern:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Accurate processing of data entry tasks.</li><li>
Ensure that invoices are accurately recorded into the finance system, with correct coding.</li><li>
Conduct weekly vendor statement reconciliations.</li><li>
Comparing purchase orders, prices, terms of payment and other charges.</li><li>
Follows policies and procedures; completes administrative tasks correctly and on time; supports</li><li>
organization&rsquo;s goals and values.</li></ul> 
 
What you will bring to the team:<ul><li>
Knowledge of general finance operations AP/AR.</li><li>
Ability to maintain a high level of accuracy for data entry tasks.</li><li>
Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint.</li><li>
Moderate communication skills (written and oral) and MS/Masters/Bachelors in Finance/Accounting/ ACCA/CA</li></ul>
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 2:00 PM to 10:30 PM (Pk time)</div>

Intern - Accounts Payable

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Inside Solutions Architect (ISA) is a presales resource that leads the consultative discovery of the client&rsquo;s business goals, objectives, and challenges, and then translates them into effective technology solutions. The primary objective of the ISA is to increase the growth of revenue and margin from opportunities in their respective solution environment.
The UC, Collaboration &amp; AV ISA is a technical expert who supports the presales process by designing and recommending advanced Unified Communications, Collaboration, and Audio Visual (AV) solutions tailored to customer requirements. This role works closely with sales teams, external customers, and vendor partners to provide high-quality technical guidance and ensure customer satisfaction. The ideal candidate combines technical knowledge of UC, collaboration, and modern AV technologies with excellent communication and collaboration skills. The ISA works as a trusted advisor and subject matter expert for their clients and Zones&rsquo; sales teams.
What you&rsquo;ll do as the Inside Solutions Architect &ndash; UC, Collaboration &amp; AV:
Employees employed in the role of Inside Solutions Architect &ndash; UC, Collaboration &amp; AV shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.<ul><li>
Assist sales teams in presales activities, including gathering customer requirements and supporting solution design.</li><li>
Support the creation of Bill of Materials (BoM), quote generation, and solution validation for UC, Collaboration &amp; AV technologies.</li><li>
Develop a working knowledge of UC, Collaboration &amp; AV platforms such as Microsoft Teams, Cisco Webex, Zoom, Voice and Video systems, Contact Center solutions, Crestron, and integrated meeting room technologies.</li><li>
Stay informed about industry trends, emerging UC, Collaboration &amp; AV technologies, and vendor offerings.</li><li>
Participate in discovery calls to understand customer needs and contribute to appropriate solution designs.</li><li>
Assist in reviewing configurations, designs, and quotes before delivery to ensure accuracy and alignment with customer requirements.</li><li>
Support the identification of upsell and cross-sell opportunities within the UC, Collaboration &amp; AV solution portfolio.</li><li>
Maintain a positive, team-oriented attitude and take initiative to improve internal processes, knowledge sharing, and documentation.</li><li>
Work towards achieving relevant certifications to enhance technical expertise and support vendor relationships in the UC, Collaboration &amp; AV space.
</li><li>Build familiarity with the company's services catalog and UC, Collaboration &amp; AV solutions.</li></ul>
What you will bring to the team:
The following are the experience and key skills required for the position:
Education:<ul><li>
Bachelor&rsquo;s degree in Engineering, Computer Science, Management Information Systems, or a related field.</li></ul>
Certification Requirements:<ul><li>
At least one vendor competency certification in Microsoft Teams, Cisco Collaboration, Zoom, or other UC&amp;C or AV platforms is preferred.</li><li>
Microsoft Teams Administrator Associate, Cisco CCNA Collaboration, or equivalent certification is a plus.</li></ul>
Required Experience:<ul><li>
Minimum of 2+ years in a sales and/or IT implementation/support role.</li><li>
Basic understanding of UC, Collaboration &amp; AV technologies and solutions.</li><li>
Strong communication and interpersonal skills.</li><li>
Willingness to learn and develop technical and presales expertise.</li><li>
Ability to collaborate effectively with sales teams, vendor partners, and customers.</li><li>
Strong problem-solving and customer service skills.</li></ul>
Key Metrics That Will Measure and Define Success for This Role:<ul><li>
Contribution to sales growth and attainment of team revenue and margin targets</li><li>
Ability to support technical UC, Collaboration &amp; AV solution design and customer engagement.</li><li>
Achievement of relevant industry certifications.</li><li>
Development of technical and business knowledge to support sales efforts in UC, Collaboration &amp; AV technologies.</li></ul>
About You:<ul><li>
You have a foundational understanding of UC, Collaboration &amp; AV technologies and are eager to expand your expertise.</li><li>
You are adaptable, proactive, and capable of learning new products and technologies quickly.</li><li>
You have a customer-focused mindset and strong problem-solving skills.</li><li>
You enjoy working collaboratively in a team-oriented environment.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. 
Job timings: 9:00PM &ndash; 6:00AM (PK time)</div>

Inside Solutions Architect - UC, Collaboration & AV

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management. 
What you&rsquo;ll do as the Customer Success Manager 2:
Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making. 
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. 
<ul><li>
Own and manage the customer service experience, Act as the primary point of contact for customer escalations.</li><li>
Own overall operational account(s) health</li><li>
Internal reporting to ensure key SLA and metrics are being met.</li><li>
Conduct operationally focused business reviews routinely with Account manager and Client.</li><li>
Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards</li><li>
Listen for customer pain points and coordinate the appropriate resources to alleviate.</li><li>
Manage issue resolution and risk mitigation.</li><li>
Provide quick resolution to client concerns.</li><li>
Coordinate with internal operational teams to minimize risks.</li><li>
Performance Management</li><li>
Measure the success of each client-facing process.</li><li>
Ensure support consistency across assigned accounts.</li><li>
Measure performance against SLAs</li><li>
Measure the success of each client-facing process.</li><li>
Own and manage the client operational relationship.</li><li>
Consistent engagement with key operational contacts at the client</li><li>
Understanding of client&rsquo;s needs and Zones operational offerings</li><li>
Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.</li><li>
Ensuring any client-related issues are properly addressed to the satisfaction of the client.</li><li>
Own overall operational account health</li><li>
Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.</li><li>
Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.</li><li>
Ensure account documentation is up to date and accurate.</li><li>
Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.</li><li>
Identify opportunities for account development.</li><li>
Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.</li><li>
Drive account entanglement through the expansion of operational offerings</li><li>
Manage issue resolution and risk mitigation.</li><li>
Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.</li><li>
Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.</li><li>
Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.</li></ul>
What you will bring to the team:<ul><li>
3 years of customer service and/or account management experience</li><li>
Familiarity with order fulfillment, corporate purchasing</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.</li><li>
Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.</li><li>
Excellent verbal and written communication skills</li><li>
Experience presenting to top-tier clients.</li><li>
Ability to work with little or no supervision.</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 6:00 PM to 3:00 AM (Pk time)</div>

Client Success Manager – 2

<div>Description 
 
 
Company Overview:
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The IAM Security Analyst - Level I will perform identity and access management as well as assist in information security functions in support of the company's operations. Other functions include privileged access management, network access control, and security incident review/response. The IAM Security Analyst - Level I is expected to interface with other business units as part of the employee onboarding and offboarding process as well as while performing adjustments of rights as required for role changes. The role will also interact with security, networking, and system team peers to assist in responding to events and escalations and help ensure the company's security posture and processes are continuously improving. 
 What you&rsquo;ll do as the IAM Security Analyst:
 Employees employed in the role of IAM Security Analyst shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. 
<ul><li>
Oversee the company&rsquo;s process of Identify and Access Management (IAM) with a security focus</li><li>
Work with other members of the team to streamline and automate the company's IAM processes to lessen the workload and improve organization security</li><li>
Assist in developing strategic roadmaps for IAM systems and the program</li><li>
Assist in developing enterprise-wide standards for IAM</li><li>
Monitor system logs, SIEM tools, and other security tools for unusual or suspicious activity</li><li>
Monitor internal control systems to ensure appropriate information access levels and security is maintained</li><li>
Implement or coordinate remediation required by policies, standards, reviews, and audits, documenting exceptions as necessary</li><li>
Conduct audits and reviews of endpoint, network, and system security controls and manage remediation efforts</li><li>
Conduct risk analysis, threat, and vulnerability assessments</li><li>
Perform other duties as assigned</li></ul> 
What you will bring to the team:
EDUCATION/CERTIFICATION: 
Bachelor's degree in Computer Science, Management Information Systems, or related technical field. 
CERTIFICATES/LICENSES, ETC: 
 
Equivalent technical training and/or IT certifications required as related to IAM. 
 REQUIRED EXPERIENCE:
<ul><li>Experience in enterprise Identity and Access Management</li><li>Experience in process documentation and improvement</li><li>Working knowledge of fundamental security principles such as RBAC and PoLP</li><li>Knowledge and experience with identity and cloud security technologies</li><li>Working technical knowledge of endpoint security systems</li><li>Strong understanding of IP, TCP/IP, and other network administration protocols</li><li>Familiarity with Windows and Linux operating systems</li><li>Familiarity with Dynamics 365 FnO and CE applications</li><li>Experience scripting using:</li><li>PowerShell</li><li>Azure Cloud shell</li><li>Proven analytical and problem-solving abilities</li><li>Ability to effectively prioritize and execute tasks in a high-pressure environment</li><li>Good written, oral, and interpersonal communication skills</li><li>Excellent troubleshooting skills</li><li>Ability to conduct research into IT security issues and products as required</li><li>Ability to present ideas in business-friendly and user-friendly language</li><li>Highly self-motivated and directed</li><li>Keen attention to detail</li><li>Team-oriented and skilled in working within a collaborative environment</li></ul> 
Zones offers a comprehensive Benefits package 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 9:00 P.M to 06:00 A.M (Pk time)</div>

IAM Security Analyst

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
As the Credit Control Specialist, you will be responsible for managing more than 40 clients (Europe Ledger), including coordinating, chasing, and collecting payments related to invoices. You will resolve issues through interdepartmental communication and work across multiple operating systems to support daily operations. The role also involves preparing daily and weekly reports.
Banks &amp; receipts management will also be part of this role, where you will supervise daily bank receipts, bank management, and reconciliation. You will be responsible for informing the team in case of any discrepancies related to collected funds.
What you&rsquo;ll do as the Credit Control Specialist:
Employees employed in the role of Credit Control Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.<ul><li>
Client Ledger &ndash; 40+ clients ledger for Invoicing, Follow-ups and collections (Europe Ledger)</li><li>
Upload Supervision - invoices upload on different client&rsquo;s portal (EMEA Ledger)</li><li>
System updates like F&amp;O (notes, updates etc) (Europe Ledger)</li><li>
Coordination with Sales &amp; CAMs for client's disputes, issues and settlement. (Europe Ledger)
</li><li>Weekly reports preparation (EMEA Ledger)</li><li>
Receipts &amp; bank management.</li><li>
Adhoc Tasks like audit samples, data extraction and record keeping.</li></ul>
What you will bring to the team:
The suitable candidate for this role will possess the following skills:
Credential Requirements:<ul><li>
Masters in finance &ndash; preferably MBA</li></ul><ul><li>
Minimum 1-3 Years experience
</li><li>Ability to work in a fast-paced environment and prioritize workload.</li><li>
Good attention to detail and accuracy.</li><li>
Initiative to work alone and as a part of a team.</li><li>
Training on portal and other adhoc duties will be given.</li></ul>
System Knowledge:<ul><li>
D365 or any other accounting system</li><li>
Excel &amp; PPT basic skills</li><li>
Email and response writing
</li></ul>Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Job timings: 2:00PM &ndash; 10:30PM (Pk time)</div>

Credit Control Specialist

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview:
The Team Lead Senior Service Operations plays a critical role in supporting the delivery of global services projects within the EMEA region. This role requires working closely with the Head of Operations and other team leads to ensure the overall governance, standards, and successful execution of projects and services. As an integral support role within a growing function, the candidate will also be responsible for managing junior staff as the EMEA business expands. 
What you&rsquo;ll do as a Team Lead Service Operations Governance:
Employees employed in the role of Team Lead Service Operations Governance shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Oversee an active portfolio of projects, working closely with project and portfolio managers to ensure successful project and service delivery.</li><li>
Proactively review and improve existing governance frameworks.</li><li>
Improve and maintain live project and portfolio dashboards for accurate, up-to-date reporting.</li><li>
Define and implement methodologies and processes for risk management, change control, and quality assurance.</li><li>
Maintain and update a continuous improvement plan aligned with wider department initiatives.</li><li>
Manage the onboarding and offboarding of projects and services.</li><li>
Oversee resource utilization and identify gaps and issues in advance.</li><li>
Support the onboarding and development of new PM &amp; PMO staff within the business.</li><li>
Help Zones grow within the services space by increasing its footprint across EMEA.</li></ul> 
What you will bring to the team:
Required Experience:<ul><li>
Minimum 5 years of experience leading PMO initiatives.</li><li>
Proven experience in project governance roles.</li><li>
Strong knowledge of quality control and assurance methodologies and practices.</li><li>
Comfortable with managing data and adopting new toolsets.</li><li>
A meticulous attitude ensuring processes are followed correctly at every step.</li><li>
Familiarity and understanding of standard project management frameworks.</li><li>
Demonstrable experience in process improvement to support a growing organization.</li><li>
Strong understanding of finance fundamentals.</li><li>
A self-starter with the ability to use initiative and work independently.</li><li>
Ability to adapt to change in a fast-paced environment.</li><li>
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.</li><li>
Ability to work European business hours.</li></ul>
Preferred Experience:<ul><li>
2 years of experience working for a global organization.</li><li>
2 years of experience in a project delivery role (Project Manager/Coordinator).</li><li>
Understanding of IT services and field services.</li><li>
Previous experience managing small teams.</li></ul> 
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 2:00 PM &ndash; 10:30 PM (Pakistan time)</div>

Business Operations - Opportunity Team Lead

Join Zones and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.